Phone restarting itself? - Nexus 4 Q&A, Help & Troubleshooting

Has this happened to anyone? Just started happening today for me after I flashed factory ROM for the second time. Do you think it's the device or software issue?
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You using HD Widget app by any chance?

.....yes lol. Did that widget cause your phone to reboot too?
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Girn said:
.....yes lol. Did that widget cause your phone to reboot too?
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My phone has rebooted twice and that is the only widget I'm using. I'm on rooted stock rom. A few other people said it was that app that caused the Nexus 7 to reboot so I'm guessing it's the same reason for our phone. I haven't used the widget for 3 days now and no rebooting since.

Overheating?
I had been watching Netfilx on my Nexus 4 using mobile data and my phone just restarted by itself. I was also charging it at the time, after it reset, I checked the temp. and it was at 102 f. I'm not sure why this happened, but it is the second time while I was using Netfilx, I didn't check the temp the first time... I'm starting to get worried, is it just me? Is it just because the phone is doing too much? Am I alone in this?

Related

Only have access to 50% of my battery.

For the last week my nexus 7 has been completely dying around 50% battery. If its in sleep mode when it hits that % then it won't turn on, if I'm using it when I hit that % I get a weird flicker then it shuts off. This just seems extremely strange that all of a sudden only half my battery works. A long with only having half my battery to work with, it seems like the tablet has been charging a lot slower then normal. I use to be able to work it down all the time and usually didn't charge it until 5%-10%
Anyone else ever have this issue? I contacted Asus and there only solution right now was a factory reset. I cant see how that could fix the issue at all.
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are you rooted? what type of kernel are you using?
I have read that sometimes a factory reset refreshes the battery settings. Is your device rooted or rommed out?
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That happened to one of my friends S2's. Factory reset it. It worked for my friend. My N7 also charged really slow. I just changed the ROM. It is the same thing as a factory reset because you do one when you change your ROM.
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theandroidrooter88 said:
That happened to one of my friends S2's. Factory reset it. It worked for my friend.
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As said before, try a factory reset !
If no luck there
Try download a battery calibration app to see if its mis-calibrated etc
Sorry should of mentioned I am completely stock
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Scythe024 said:
Sorry should of mentioned I am completely stock
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Try what wilk said and if that doesn't work then put everything back to normal and rma it
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Nexus 4 booting up! HELP!!!

OK! Yesterday I use the GPS maps, drive 4 hour trip everything good! On my way back the phone boot up by itself... Between yesterday and now the phone boot up couple more times... Why did that? And how can I fix it please!!!
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How can we help you if you do not provide details about your rom, kernel, app etc?
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The phone is stock not root it... First Android phone so I don't know what details you asking???
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You mean it's turning itself on or it's rebooting on its own?
Oh and, welcome to the wonderful world of Android! Our cookies taste better. Customizable, too!
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shadrage said:
You mean it's turning itself on or it's rebooting on its own?
Oh and, welcome to the wonderful world of Android! Our cookies taste better. Customizable, too!
Sent from my Nexus 7 using Tapatalk HD
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If I keep using it for like 30 minutes (hard use) it reboot... How can I do a factory reset? Maybe that fix it...
PS: I notice when reboot it get really hot! I don't know if that is part of the problem..
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monchy36 said:
If I keep using it for like 30 minutes (hard use) it reboot... How can I do a factory reset? Maybe that fix it...
PS: I notice when reboot it get really hot! I don't know if that is part of the problem..
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You just answered your only question.
zephiK said:
You just answered your only question.
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So? A factory reset will fix it? That's the way I use to fix my iPhone... I don't know if nexus is the same???
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monchy36 said:
If I keep using it for like 30 minutes (hard use) it reboot... How can I do a factory reset? Maybe that fix it...
PS: I notice when reboot it get really hot! I don't know if that is part of the problem..
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You said your phone shuts off after hard use, and you said it is really hot when it shuts down. This sounds like a hardware problem. When the processor gets too hot, the device kills power to protect it from frying. Almost every computer has a similar last-resort power-off feature to protect its hardware.
Now the real question: What is making the device overheat? Most likely this is a hardware problem, but there is a remote possibility that the problem could be a rouge app.
A factory reset will remove the apps you installed. If there is an app running an infinite loop in the background, a factory reset might fix the problem. (I remember you said you are running stock without root, so there are no firmware issues. The only possible software issues are with your apps.)
I am sorry to say that you might have a defective board.
Sent from my Nexus 10
KlipperKyle said:
You said your phone shuts off after hard use, and you said it is really hot when it shuts down. This sounds like a hardware problem. When the processor gets too hot, the device kills power to protect it from frying. Almost every computer has a similar last-resort power-off feature to protect its hardware.
Now the real question: What is making the device overheat? Most likely this is a hardware problem, but there is a remote possibility that the problem could be a rouge app.
A factory reset will remove the apps you installed. If there is an app running an infinite loop in the background, a factory reset might fix the problem. (I remember you said you are running stock without root, so there are no firmware issues. The only possible software issues are with your apps.)
I am sorry to say that you might have a defective board.
Sent from my Nexus 10
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But why start doing that after a month of using it? The only new I did was using the maps app for more than 4hours... A friend toll me to clear cache on map apps...
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If the problem really is hardware, it was a defect that made it past quality control. It's the same reason why a new hard drive might fail after a week of usage--infant mortality. Infant mortality is quite rare, but it does happen nevertheless.
Fortunately, Google's replacement procedure is quite nice compared to most other companies. If Google sends you a replacement, you can keep your existing phone until the replacement arrives. This way, you are not left without a phone temporarily.
Update! Did a factory reset and root it and it's good now! Looks like an app was causing the rebooting... Thanks for the help!
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monchy36 said:
Update! Did a factory reset and root it and it's good now! Looks like an app was causing the rebooting... Thanks for the help!
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Cool! I'm glad you got it fixed. Have a happy new year.
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Bluetooth toggle doesn't work all the time?

The past few weeks I have been experiencing the bluetooth toggle both widget and settings not working unless I reset my phone. Any ideas why it's acting like this? I doubt it's a hardware issue. Any help would be great. Thanks!
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Any ideas?
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bluetooth on off
phoneman09 said:
The past few weeks I have been experiencing the bluetooth toggle both widget and settings not working unless I reset my phone. Any ideas why it's acting like this? I doubt it's a hardware issue. Any help would be great. Thanks!
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i have / had the same issue, but lately has not happened. I am on the franco kernel r29. give that a try and see if you still cannot enabled bluetooth.
I had the same problem today. It was stuck on "off" until I rebooted my device.
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I had this happen once. I am stock. Rebooted and it was fine.
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I reboot when it happens also, but then it happens a few days after. I'm not sure why it does that. Maybe a bug?
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I can't turn on my wifi and bluetooth neither. First I can turn them on after reboot, 2 days later, reboot doesn't work. Maybe it is a bug.
Okay well at least someone else is having the same issue as me, I hope it just a bug also.
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do you have an NFC tasker installed? I think that might cause the problem...no sure tho, I'm having trouble with bluetooth not turning on too.
My 2 nexus is having the bluetooth issue, it will work when reboot or restart, but after a couple of day, you cannot switch the bluetooth on until you restart it. One nexus is rooted stock with bunch of app, The other is bone stock with very few app install.
eneka said:
do you have an NFC tasker installed? I think that might cause the problem...no sure tho, I'm having trouble with bluetooth not turning on too.
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No I don't have NFC tasker.

Anyone having problems with random reboots? (Nexus Logo fast reboot)

My nexus 4 started rebooting once every 1-2 days randomly.
It isn't like a full reboot it just shows the nexus logo and then the homescreen, the whole process takes less than 10 seconds.
It occurs randomly, once at the homescreen.
It isn't happening to me. Try using a different ROM/kernel combo or a factory reset.
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forgot to mention, i'm running stock android.
lereddit said:
forgot to mention, i'm running stock android.
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You might try a data/factory reset, save important files to the pc first. Or it may be an app (incompatible or corruped in some way) that causes this issue.
lereddit said:
My nexus 4 started rebooting once every 1-2 days randomly.
It isn't like a full reboot it just shows the nexus logo and then the homescreen, the whole process takes less than 10 seconds.
It occurs randomly, once at the homescreen.
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Are u using the charger which lg provided or some other charger? It happened for me also while using another charger.
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At least 2 threads on here already about random reboots. Try to not use any widgets that user location services, or try disable location services (unless you need them) until Google releases a fix.
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Using stock rom unrooted. Never happen to me
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Happened about two times to me when using the camera, very strange.
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I'm using widgets that use location services as well (Beautiful Widgets) but never experienced a random reboot. From what I know, the nexus 4 and nexus 7 are both known for having this problem though.
This happened to my wife's n4 a lot. She wanted to return it but I convinced her to let me try something first. I flashed factory images and she hasn't had any reboots yet.
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Randomly crashing after 4.3 update!

My Nexus 4 just started randomly started crashing after the 4.3 update ... Anyone having the same issue?? Please help...
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Hmm. the Nexus 4 I'm using doesn't have that issue. Sounds like you have an app incompatibility with Android 4.3. I would suggest combing your apps, or doing a factory reset.
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Thanks, it turned out to be Snapchat!
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yups even i found the issue of random crash in 4.3 (stock update, no root, no unlocked bootloader)
It crashed while using Skype and Gallery.
Chrome randomly crashed on a sandboxed_process:0 with crash type Native Crash.
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In three days I've had the phone reboot three times, all within the first hour after unplugging it. Twice it rebooted while I wasn't using it and once while sending an email. I'm completely stock and did a factory reset yesterday.
neurotic_ said:
In three days I've had the phone reboot three times, all within the first hour after unplugging it. Twice it rebooted while I wasn't using it and once while sending an email. I'm completely stock and did a factory reset yesterday.
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The exact same thing happened as well.. How did the factory reset affect the performance?
Thanks
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yeah I have some crashing problems while using snapchat too! does anyone know how to prevent this?
legendnexus said:
yeah I have some crashing problems while using snapchat too! does anyone know how to prevent this?
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I fixed my snapchat issue by clearing my snapchat data and cache and uninstalling and reinstalling the app!
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