Serial number vs model number - Nexus 7 Q&A, Help & Troubleshooting

Hey everyone
Just a little confusion as I am trying to register my nexus with Walmart warranty service
They are asking for a serial number and a model number
Is the serial number the number that starts with c90 or is it the number found on the settings, status, and then serial number?
Also what is the model number and where on earth can I find it?
Thanks
Sent from my Nexus 7 using xda app-developers app

A model number is the same for all devices of a particular product line. For instance, all Nexus 7 models would have the same model # that identifies them as nexus 7 models. A serial number is specific to just one device only. It may have similar numbers or letters, but the last digits are often sequential and unique. No two device should ever have the same serial number just like no two mobile phones ever have the same IMEI. A serial number not only identifies a specific device and can be used to identify the owner when registered, it can also identify the time, date, batch, revision history and location of manufacture, things that can be very important in the event of a recall or defective product. My N7 has a sticker on the back bottom with the serial # on it. It should also be on the original packaging.

Related

Fun thing, has anyone been able to register their tab at the samsung site?

Select type, mobile. Ok, that works.
Select sub type, Galaxy Tab. Right, done.
Ok, next 2 boxes don't appear as there's no submodels to the Tab.
Fill in rest of the data, hit submit and...
Must fill in those fields that if I select Galaxy Tab, don't have anything in.
Np, will pretend it's a phone to get the serial number in, and...
No go. It knows the Imei is for a Tab.
Bit of a blunder releasing the device and you can't register. No problem, I'll just submit a... oh. I need to be registered... doh!
Yes, I've been trying to register for the last 2 days, its bothering me. What about a phone call?
Ditto, I'm mainly stuck at the serial number part. There is no serial number anywhere on this unit. I tried entering the MEID but that wouldn't take.
Also they don't have my specific model number all mine has on the unit and the box is SCHI800BKV but the site has two versions with an A and an L in the model number.
I was able to register 2 days ago. I was having the same issues before.
I think for the sub category, pick GTab again instead of TMobile Gtab, etc.
After that I was able to pick the other drop downs.
Having the same issue the Samsung customer service employee told me I needed to wait 2 days for what IDK
What you need to do is select 'Cell phone' istead of galaxy tab, and then enter the IMEI number in the serial number box. May take a bit of fighting with it, but it worked for me.
Nope, i think it's only taking IMEIs (GSM equipment), not ESNs (CDMA Equipment)...
I found the serial number in the "about phone" section - status. It lists the IMEI and the serial number. Had to trouble registering my Tab without the serial number at first.
MizGarfield said:
I found the serial number in the "about phone" section - status. It lists the IMEI and the serial number. Had to trouble registering my Tab without the serial number at first.
Click to expand...
Click to collapse
Your equipment is GSM, i believe. CDMA equipment doesnt show a s/n under settings ~~> about phone ~~> status. Our equipment only show ESN #s in Dec and Hex.
XCellPhoneSalesRep said:
Your equipment is GSM, i believe. CDMA equipment doesnt show a s/n under settings ~~> about phone ~~> status. Our equipment only show ESN #s in Dec and Hex.
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Click to collapse
This is ridiculous!
How do you have a registration page that only caters to one type of device? Not only that...when you try to register over the phone, no one can help you either!!!
So Not Kewl!
Do everything as you are supposed to on the page, selecting "Galaxy Tab." Then put in the Hex version of the IMEI starting after the first two characters, "0x" in my case. For example, your Hex IMEI code will look something like:
0xA1234567899ASA
but only put in:
A1234567899ASA
and it will fill in the greyed out boxes for you.
beestee said:
Do everything as you are supposed to on the page, selecting "Galaxy Tab." Then put in the Hex version of the IMEI starting after the first two characters, "0x" in my case. For example, your Hex IMEI code will look something like:
0xA1234567899ASA
but only put in:
A1234567899ASA
and it will fill in the greyed out boxes for you.
Click to expand...
Click to collapse
i assume you mean "put in the HEX version of the ESN," not of the IMEI.
Anyway, still doesn't register for me
I can't register my at&t tab! It says invalid imei, serial number. Little help please!
Sent from my Galaxy Tab using XDA App
Managed to get registered last night in the end, silly faffy todo. Perhaps this should be done automatically when you buy it at the store
XCellPhoneSalesRep said:
i assume you mean "put in the HEX version of the ESN," not of the IMEI.
Anyway, still doesn't register for me
Click to expand...
Click to collapse
Yes, MEID accessed through settings->about device->status->MEID.
My model is a verizon. Not sure if that would make any difference.
Using the HEX worked for me.
Sprint.
Has anyone with an AT&T Tab been able to register? This is highly frustrating!!
No luck wit at&t tab. Can't get my $50.
Sent from my Galaxy Tab using XDA App
I called a half hour ago and they said "We are still updating our data base with serial numbers and imei numbers." Please try again in 24 hours. I said ok but its been 24 hours since I originally tried. Then he said try again in another 48 hours. i said wait you just told me to wait 24. and then he said yes 24 hours.
they don't know what's going on.
hybred-nexus said:
I called a half hour ago and they said "We are still updating our data base with serial numbers and imei numbers." Please try again in 24 hours. I said ok but its been 24 hours since I originally tried. Then he said try again in another 48 hours. i said wait you just told me to wait 24. and then he said yes 24 hours.
they don't know what's going on.
Click to expand...
Click to collapse
Which brand Tablet do you have?
I don't get a serial or IMEI error, I get an error about the sub-category fields not being populated.
It's like the form isn't checking my AT&T IMEI number.

Serial Number

i am new to this forum and a new user of this hd2...
i bought this phone from ebay as 2nd hand... now I noticed that the S/N number written at the back of the phone does not match with the S/N number registered on the mobile system, i've seen this to Settings-About Phone-Phone Identity..
is this a normal way? if not, can i change what is registered on the system?
i checked this w/ HTC and the S/N number at the back of the phone was registered and i was advised not to bother about what is seen in the systems mobile..
your ideas are highly appreciated
thanks
It my be that you have bought a HD2 that has been repaired or refurbished by HTC. I have read several members post stating that their HD2 came back from HTC with a new sticker with a different serial number.
Mainboard been changed I would think.

Serial Number?

How do I find out what the serial number is on an LG phone. It's not in the settings.
Edit: Figured out it was the IMEI number. Carry on.

[Q] Fake phone?

Hi,
I bought a used unlocked T-Mobile Galaxy Note 3 from Amazon. The seller said that the imei's clean, but when I check the imei on a site like imei.info, imei.info says the phone's supposed to be a Nokia N95. Also, when I dial *#06# on the phone to get the imei, I get the 15-digit imei followed by a "/ 4", and the Imei SV is 4 in the phone's settings. And actually, behind the phone's battery, the sticker lists a different imei than the one you get in the phone's *#06#, with a different 15-digit number and a "/ 3" instead of "/ 4", and using this sticker's imei on imei.info does show me that it's a Galaxy Note 3 with all the correct specs, but when I type this sticker imei into Swappa's imei checker, it gives a warning saying it's "Financed: Outstanding Balance (IMEI Blacklist)". Finally, after performing a factory reset on the phone, SuperSU appears in the phone's Apps list.
Should I keep this phone? Like, would there be any problems down the road if I decide to keep it and use it with T-Mobile? For example, even though it doesn't seem to be blocked/blacklisted now, could it get blacklisted later even though it's unlocked? Or possibly, is this Galaxy Note 3 fake, with a crappy parts inside like a fake cpu or something?
slipd said:
Hi,
I bought a used unlocked T-Mobile Galaxy Note 3 from Amazon. The seller said that the imei's clean, but when I check the imei on a site like imei.info, imei.info says the phone's supposed to be a Nokia N95. Also, when I dial *#06# on the phone to get the imei, I get the 15-digit imei followed by a "/ 4", and the Imei SV is 4 in the phone's settings. And actually, behind the phone's battery, the sticker lists a different imei than the one you get in the phone's *#06#, with a different 15-digit number and a "/ 3" instead of "/ 4", and using this sticker's imei on imei.info does show me that it's a Galaxy Note 3 with all the correct specs, but when I type this sticker imei into Swappa's imei checker, it gives a warning saying it's "Financed: Outstanding Balance (IMEI Blacklist)". Finally, after performing a factory reset on the phone, SuperSU appears in the phone's Apps list.
Should I keep this phone? Like, would there be any problems down the road if I decide to keep it and use it with T-Mobile? For example, even though it doesn't seem to be blocked/blacklisted now, could it get blacklisted later even though it's unlocked? Or possibly, is this Galaxy Note 3 fake, with a crappy parts inside like a fake cpu or something?
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Click to collapse
Install this APP for know more info about your device and attach some screenshots here :highfive:.

No Serial Number

I have a SM-G900V and it does not have a serial number behind the battery nor within the settings menu. Samsung said that they did not manufacture these phones with serial numbers. Is everyone else missing a serial number? I heard the international version of the phone has a serial number.

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