Google shipment - Nexus 10 Q&A, Help & Troubleshooting

Does anyone know where do they shipped those Nexus 10s from? Is it at Google HQ!? Just really curious.

In North America they are all coming out of the main UPS center, the World Port in Louisville Kentucky.
Pretty sure Google hired UPS to do all the hands-on processing of the Nexus line, all Google does is process the payments and handle customer service calls, UPS takes care of the rest.

Yup, ordered from Qc, Canada and it's coming from Kentucky also. Wish they had a warehouse in Can, would take less time and no customs to cross.

NLPUNITED said:
Yup, ordered from Qc, Canada and it's coming from Kentucky also. Wish they had a warehouse in Can, would take less time and no customs to cross.
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Using UPS World Ease there's really no customs now, it's all pre-cleared.

Related

Order Status -- Back Ordered!!

So I go to check my order status at BB to see if it shipped late yesterday or last night and it says "Status - Back Ordered".
WTF!!!
Maybe I should just tell Sammy to go pound sand! I already have some concerns about them and their promises.
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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I guess that's the good news, I can run down to the store and check. Or at least call first thing this am.
lucky i have one close to my job that has them available. taking an early lunch to pick it up.
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Just looked and tried to do that and all stores within 50 miles of me here in SE FL say unavailable. I already cancelled my order also, oh well.
cdf3 said:
I pre-ordered mine earlier this past weekend. BestBuy claimed they weren't going to ship them until today. So I canceled my order. Went online last night & purchased it for in store pickup. Got an Email about 30 minutes ago saying that my order is ready for pickup. Can't wait to the store opens so I can go grab it!
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Turns out, if you just call up Customer support and ask nicely, they'll transfer your order to an in-store pickup location, and get priority over people who just ordered it last night/this morning.
Now thats customer service.
markp99 said:
My order now says "Being fulfilled. Usually ships in 1-2 days."
Dang it - I was hoping to cancel and run down to BB store and look for stock.
Oh well.
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Best Buy email just arrived = Shipped! Yay!
UPS does not list a delivery date at their tracking site yet - Boo!
Looks like our store in Madison only received 16gb models.
Sent from my GT-P7510 using XDA Premium App
OneStepAhead said:
Looks like our store in Madison only received 16gb models.
Sent from my GT-P7510 using XDA Premium App
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Interesting enough, when I call the local stores they have the 16G White version. Guess Samsung made lots of those.
Once the status says "Processing" customer service can't do anything. I tried this morning to have them transfer my order to a local store.
Good news is that I just got a confirmation e-mail that it just shipped, but now I have to wait for it to arrive instead of grabbing it from the store.
Thanks to substandard customer service, BB has lost my business. I called another store who also did not have the 32G version in stock but did notify me that they are showing the warehouse has units available if I wanted to do a store pickup. So I asked how could they have it in the warehouse and I get a back ordered status? The store customer service rep stated I should call the 888 number to find out. I did that and was abruptly told that the .com warehouse was different and they are obviously out of stock. So I tried to rationalize with her that why would BB take preorders and then not allocate units that they obviously have available. She states that "Sir I just told you that the .com uses a different warehouse". So I (with some sarcasm at this point) ask her if it is the same company. Well at no time did she offer to find one locally or go ahead and have one shipped to my local store and when I finally asked her if she could do that for me, I said never mind if I have to ask you to do that for me then I will just purchase from another business who values customer service. I assure you that at no time was I rude and only got sarcastic at the end of the conversation.
c'est la vie
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
SR45 said:
For me....Only Best Buy stores that have them are way too far away. Local ones don't have them and unknown when either, so its the luck of the draw as to where Samsung ships to and how many to even bother driving for one just to be disappointed in selling out.
I would just a rather order online instead
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I couldn't find any BB stores in the state of Massachusetts that had the 32gb version, so I went online.
Circuit City claims to have an order today/ship today policy on the 32gb version. I went ahead a tried it - we'll see. I did it from their website, not from Amazon, and had to call them to ask them to process the order now.
I didn't know circuit city even existed anymore.
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
Berner said:
Bummer about the horror stories. Not to make you feel bad, but I strolled into my local Best Buy about 15 minutes after opening today. No pre-order, no deposit, no nothing. Walked out with the 32GB Grey ... and they didn't charge me sales tax! That's a 9.75% (~$60) bonus!
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Good to hear someone had a good experience. I don't feel bad just a little jealous I guess. I'm actually thinking about just getting the Iconia instead. I have had the xoom and transformer but returned them both. The xoom for a charging issue and I just never liked the feel of the transformer, maybe just a little to wide and I have larger than avg hands.
I suffered from the same back-order issue. I pre-ordered one for my wife when I first got the e-mail from Samsung on 6/6/2011. Now you would think with my last name being at the beginning of the alphabet and my order being placed so early that I would be a shoe-in to receive one.
WRONG! I didn't receive an e-mail or anything. I'm a Silver Rewards member because of my continued customer loyalty...yet you can't even let me know what's going on before hand so I can order elsewhere.
I called 3 stores, checked online, did a online chat with Best Buy employee Brenda, and then talked to 4 different people through customer support. I heard different answers each time but the same result. "It shows as back-ordered but that it will ship in 1-2 business days." From the stores I heard "We haven't received our shipments yet but the ones we're getting are for pre-orders." The last statement was obviously a lie because ship-to-store has not been an option for any of the local 10 Best Buy stores.
How does any of this make sense? Yes I could come up with some patchwork logic to calm myself but at the end of the day, it's horrible customer service. I was respectful to each person I talked to. I didn't even complain. I went online to cancel my order and then called back to make sure it was done.
I'll keep it real simple. Worked for Best Buy for roughly 2 1/2 years during my younger days. During high school and then when I was in college in Tucson.
I hate Best Buy. From their "non-commission" approach they have the sales associates present shoppers with to their TERRIBLE phone customer service, the place is nothing but horrible experiences. I have a Rewards Silver account with them as well. I've spent way too much money to care to calculate with them and they continue to suck. I've shifted my purchasing from Best Buy to Amazon and am now a Prime Member with them (have been for over a year).
To stay on point with the OP, I went to Best Buy on Camelback in Phoenix this morning to see if they had any in stock. The PCHO (PC / Home Office) and Mobile Phone in store reps both told me they didn't get any in nor did the rest of the state of AZ. The only way I could get a Galaxy Tab was through Best Buy.com. This was after roaming around both departments for 10-15 minutes waiting for a sales rep to approach me (or even see one that I could approach for help). All immediately after the store had opened. Non-knowledgable, unwilling to help anyone sales reps and terrible supervisor / management that could give two craps less about your experience and care about nothing other than you buying a Geek Squad extended service plans and taking advantage of their financing offers.
I'm not buying a Galaxy Tab at all now nor am I, for any reason, shopping at Best Buy any longer (not like it's a huge deal... their stores have been dwindling in the number of shoppers for the past two years).
At first thought it's nice to see that I am not alone, but it really is kinda of sad. I do hear lots of great things about Amazon and have purchased a couple of times through them, but i am still a little weary about online purchases. Not really rational since Amazon does in all regards appear to be very safe and easy even with respect to returns. So who knows maybe it is Amazon here I come!
Prime Membership is totally worth it if you shop on Amazon frequently. I do ALL of my Christmas shopping each year with them, never any hiccups. As a Prime member, you get FREE Two Day shipping on almost everything you buy along with no tax. It destroys whatever Best Buy offers these days. On new videogame releases, they are not only typically $5-10 cheaper, there is no tax and it arrives on the same day of release at my front door.
**end of gushing**

Where are people in the United States ordering the phone from?

I see a lot of people in the UK ordering the Note from the german amazon site, what places are people in the United States ordering the phone from and for what price? I wanted the nexus prime but this looks like it may be an overall better device, not to mention its available now and has a sd card slot which I wanted.
Negri Electronics, ~$800 US with 2nd day shipping and $35 off promo cert.
I initially wanted a prime too, but it was more for the hardware than the software (which the Note will get eventually), and the note's got better goods.
I'm always wary of ordering from Negri, plemix..etc. I just wait for it to get to Amazon.com or Newegg.com at least they have return policies on the devices. If you order from one of those NY web retailers your pretty much SOL on returns.
looks like its on backorder on negri, I thought I saw people paying $700 for the phone? I would love for it to show up on amazon.com
Handtec, paid $723, they shipped it overnight
PolishDude said:
looks like its on backorder on negri, I thought I saw people paying $700 for the phone? I would love for it to show up on amazon.com
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Yes and also on BO in mobilecityonline
inurb said:
I'm always wary of ordering from Negri, plemix..etc. I just wait for it to get to Amazon.com or Newegg.com at least they have return policies on the devices. If you order from one of those NY web retailers your pretty much SOL on returns.
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Negri has a return policy right on their website...
Sent from my GT-I9100 using xda premium
I love Negri...bought 3 high end phones from them over the last 3 years. Not a single problem with returns, etc. Sorry I waited a day late to get my order in.
I found 2 places locally (Chicago area) who "said" they are getting them by Friday...we'll see!
I just bought through handtec @ $776 Canadian. US and Canadian dollars are pretty close right now, might be like $769 USD. 2-4 day shipping with Fedex to North America. They are getting more stock and shipping Friday the 4th, apparently.
Unlocked Mobiles.com
I just ordered mine last Friday, Oct 28th from Unlocked Mobiles.com and they shipped the same day. Total Cost £504.15 = $807.72! Very good about tracking and notification. Tracking shows my phone in New York, I should have it by Friday this week!
I ordered from Negri on Monday, its suppose to be in texas tomorrow. But the guy stated it was shipped Tuesday but did not have tracking number. But I kept asking and it looks like he was on back order but shipped today for tomorrow delivery. Even though I paid for 2 day delivery so he kept to his promise of the date for delivery.
Spent more than I wanted but thats fine if shows up. I had previously ordered with Expansys and they played a lot of games with my order so I canceled with them and went to Negri. But I just got an email from Expansys stating they have them in stock ready to ship. But somehow I do not believe them. There were others that received units from them. Use at your own risk.
Negri seems to be on the up and up, As well it seems there is one person that I kept dealing with on chat and email. So it might be a single guy running the site. So far he has kept to his promise and that means a lot when trusting a unknown website.
inurb said:
I'm always wary of ordering from Negri, plemix..etc. I just wait for it to get to Amazon.com or Newegg.com at least they have return policies on the devices. If you order from one of those NY web retailers your pretty much SOL on returns.
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They have return policies, that said I've never used them before, so I've never had to return anything to them. Generally I'd agree with you, the big web stores feel better, but lots of people here have used negri before with positive feedback.
Handtec seems to have the cheapest price I've seen. Anyone order stuff from them? Any bad experiences?
http://www.handtec.co.uk/product.php/5504/samsung-galaxy-note--16gb--sim-free-unlocked-
mclife said:
Handtec seems to have the cheapest price I've seen. Anyone order stuff from them? Any bad experiences?
http://www.handtec.co.uk/product.php/5504/samsung-galaxy-note--16gb--sim-free-unlocked-
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i ordered from handtech yeterday...hoping for nov 4th ship date.

Buyers in US who bought from Handtec?

If you bought this phone from Handtec, did it come with UK firmware? Did you pay any customs tax to Fed Ex? How long in average it took from the day of order to the final delivery to US. ( especially west coast) Is your phone Made in Korea?
Thank you for answers
I had bought my Touch HD from them back in 2008 through google checkout. They shipped the same day and arrived in 5 days (or less) to Washington DC. Fedex dropped it to my door. No customs problems, but some legal papers concerning US vs EU thingies with it, which I threw to trash... but again I have read some incidents with customs... maybe it was my luck. Good luck with you. Decent company
Ordered Thursday night, shipped Monday morning, was at my door by 10am Tuesday morning, no issues with customs, tax, etc...using it with straight talk right now, getting H+
carlitos66 said:
If you bought this phone from Handtec, did it come with UK firmware? Did you pay any customs tax to Fed Ex? How long in average it took from the day of order to the final delivery to US. ( especially west coast) Is your phone Made in Korea?
Thank you for answers
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Yes, No, 1 day to New York, Yes.
- Frank
I ordered mine yesterday, it shipped today, and it's scheduled to be delivered to my door tomorrow before 10:30am. I received a call from FedEx today; they said something about the customs paperwork listing electronics and asked what it was. I said a cell phone and the woman said something about the FCC, then "Let me speak with my supervisor and see if this paperwork will suffice." She came back and said her supervisor gave the ok and thanks.
I'll report tomorrow if anything unpleasant happens with my order, such as it not arriving promptly and satisfying my cravings!
Argh! I just checked the FedEx tracking for my Note and it says customs delay! It says "Description provided is insufficient to classify commodity." I hope the earlier call where they asked me what it was is all that's needed and this clearance delay will not change tomorrow's delivery. But the red color of the status bar at the top of the FedEx tracking page is rather ominous...
PolishDude said:
Ordered Thursday night, shipped Monday morning, was at my door by 10am Tuesday morning, no issues with customs, tax, etc...using it with straight talk right now, getting H+
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Same!
Sent from my GT-N7000 using xda premium
maxh said:
Argh! I just checked the FedEx tracking for my Note and it says customs delay! It says "Description provided is insufficient to classify commodity." I hope the earlier call where they asked me what it was is all that's needed and this clearance delay will not change tomorrow's delivery. But the red color of the status bar at the top of the FedEx tracking page is rather ominous...
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Same here! I was hoping to have mine today by 10:30 am like the delivery estimator had said....
Sent from my SGH-I997 using Tapatalk
Wow... i'm noticing the same!!! should i call fedex? since i have it delivered to a PO BOX (im offshore) i don't think they wont answer...
stovarich said:
Wow... i'm noticing the same!!! should i call fedex? since i have it delivered to a PO BOX (im offshore) i don't think they wont answer...
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youd better know your fedex guy or stand at that pobox all day. they wont deliver to a pobox
Ordered mine Friday Nov 3rd. Got it Nov 9th at 10am fedex (weekend in there, so it didn't ship until 7th). No customs problems or delays. No extra taxes or charges. I am in California.
This customs issue is very frustrating. They called and said the FCC form is incomplete. They sent me one to fill out since Handtec is gone for the day and I'm clueless on some of the items on it. I started a new thread with the contents of the form posted: http://forum.xda-developers.com/showthread.php?p=19234692#post19234692
same thing
My phone was supposed to be here this morning but held up by customs because of improper address in the manufacturer box. My son already received his without this. I guess it depends on the customs agent. I called handtech and told him they needed to fill in the complete Samsung UK address in that box. Said they would but still seem to think that customs stops some phones just for general principles. Just received e-mail from FedEx saying the package will be here tomorrow between 10:30 and 12
Are you all paying £ 449.99 or £ 584.99?? that's nearly a grand USD.
Milhouse82 said:
Are you all paying £ 449.99 or £ 584.99?? that's nearly a grand USD.
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449 pounds for buyers outside UK
US to euro
$449 it's actually around $611 The phone is unlocked with no AT&T crap on it. Also has a hardware button which is great as far as I'm concerned. When you figure AT&T will be charging $300 for it, it becomes a bargain. Very nice to have a phone that if you're in Europe you can just throw in a Sim card and use it to your hearts extent without those exorbitant AT&T charges. I can also have it right away and not have to wait six months.
dennishhh said:
$449 it's actually around $611 The phone is unlocked with no AT&T crap on it. Also has a hardware button which is great as far as I'm concerned. When you figure AT&T will be charging $300 for it, it becomes a bargain. Very nice to have a phone that if you're in Europe you can just throw in a Sim card and use it to your hearts extent without those exorbitant AT&T charges. I can also have it right away and not have to wait six months.
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I like your thinking
Milhouse82 said:
I like your thinking
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Thanks, this thinking started when I got a $500 bill from my Spain trip. That'll never happen again, there's so many pluses to buying a phone that's it's hard not to.
dennishhh said:
$449 it's actually around $611
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Am I figuring this out wrong? To figure the price in US$ for with the £/US$ conversion isn't it roughly 1.6 x £449 = $718 plus shipping on top of that? Did you pay just $611? Thanks
I paid for 449.99 + 14.99 EU's for overnight shipping FedEx, turned out to be two overnights because of our ultra efficient customs department. Let me get out my trusty converter, that's $632. Subtract $300 I would've paid AT&T for contract and about $200 for my old iPhone 3GS equals $135 for the Samsung Note and can get dump AT&T any time I want = priceless

Who's paying next day air?

Google Play offers other forms of shipment rates right? If they offer other shipping rates, I'm definitely going to be paying extra. How much do you think it's going to be for around a 1-2lb package?
I think about 30 :d. And I gonna do that
If the option is available and doesn't take a huge chunk of money ill be doing the same & ordering 2! Ohh this been a long 2 weeks without a phone!
If i don't get it before the weekend, I might... Also, as long as the price isn't outrageous..
isnt this next day air only available if you're ordering from the USA? just asking, because im in australia and im not sure if theyll be able to do next day air :/
I'm not seeing any shipping options for the N7 when purchasing through the play store, I think they only offer UPS 2 day.
And it says, delivered in 3-5 business days, by the way. So, if we are lucky, we'll get it by the weekend. AndroidPolice had an article saying we may get it shipped same day.
USSENTERNCC1701E said:
I'm not seeing any shipping options for the N7 when purchasing through the play store, I think they only offer UPS 2 day.
And it says, delivered in 3-5 business days, by the way. So, if we are lucky, we'll get it by the weekend. AndroidPolice had an article saying we may get it shipped same day.
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Here ya go:
http://www.phonesreview.co.uk/2012/11/12/lg-nexus-4-and-samsung-nexus-10-shipping-release-tomorrow/
ctowne said:
Here ya go:
http://www.phonesreview.co.uk/2012/11/12/lg-nexus-4-and-samsung-nexus-10-shipping-release-tomorrow/
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...um, thank you... I guess. Why do I wan't this?
Related question: are sales starting at midnight or...?
Ajfink said:
Related question: are sales starting at midnight or...?
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That is what's assumed, but there has been no official confirmation (as far as i know). There's also the question whether it'll be midnight in the US for all Play Stores or midnight in the respective European countries.
USSENTERNCC1701E said:
...um, thank you... I guess. Why do I wan't this?
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It says details about Google's shipping and stuff
When I called the rep, they said there is ONLY UPS 2 Day shipping for $13.99. I don't think there is any overnight. But the earliest would be Thursday and latest Monday is what they told me based on the number you are on the list of the orders.
I have a huge problem with waiting for devices like this, I've literally been counting hours of today until it even starts selling, but are you guys honestly paying an extra 10-15 dollars to get it a day or two earlier?
yahoowizard said:
I have a huge problem with waiting for devices like this, I've literally been counting hours of today until it even starts selling, but are you guys honestly paying an extra 10-15 dollars to get it a day or two earlier?
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if its only $10-15 dollars more im willing to pay that. I've been without a phone for about a week now, and i need/want it asap. I'm going to be ordering 2 phones so we'll be splitting the shipping cost.
Harry Pothead said:
That is what's assumed, but there has been no official confirmation (as far as i know). There's also the question whether it'll be midnight in the US for all Play Stores or midnight in the respective European countries.
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Midnight PST or EST? Cuz midnight here,eastern, is only 9pm in the west... which is where it will start.. I'm guessing
What air? What's air got to do with next day delivery?
Are you intending to have it delivered by private jet or something?
mulletcutter said:
Midnight PST or EST? Cuz midnight here,eastern, is only 9pm in the west... which is where it will start.. I'm guessing
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Well Google headquarters is in PST so I'd assume midnight for them, why not
Xalies said:
Well Google headquarters is in PST so I'd assume midnight for them, why not
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That's what i figure
supercakefish said:
What air? What's air got to do with next day delivery?
Are you intending to have it delivered by private jet or something?
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The United States is a bit larger in area than the United Kingdom. A truck would take about 3 days to get from California to New York. To get around this, our major shippers (UPS, FedEx, and USPS) each have large fleets of cargo planes that transport packages across the country. Usually they use a hub-and-spoke system where all of the planes fly into a central hub, which redistributes the packages from their arrival flights to their destination flights. From their destination airports, the packages are then loaded into trucks that now have a much shorter distance to drive. The total process takes between 2-5 days, and you can pay extra to make sure it arrives sooner. There are also direct flights between all major cities, and for an even larger extra fee, you can usually ensure that your package is on one of them, so that you can receive it the day after it is sent (next day air).
Many online shippers (Amazon in particular, and apparently Google's new US distributor) have their major warehouses located in or near Louisville, Kentucky or Memphis, Tennessee, as Louisville is where the US UPS hub is located, and Memphis is where the FedEx hub is located. This can greatly improve shipping speed while lowering shipping cost, as they can cut one of the flights completely out of the process while still using the cheaper hub-and-spoke system.
Google does not have next day delivery atm they only have two day shipping.

Does Google Play include Saturday delivery?

UPS 2nd Day Air has an option for saturday deliveries, it may or may not be extra, I know Amazon Prime does it and they use UPS 2 day.
Anyone know if UPS included saturday delivery with all 2 day orders now? Their website makes it seem like its an add-on charge but they dont explicitly say it is.
If it isnt included in all 2 day shipping then does anyone know if Play uses saturday delivery?
Someone please say yes...
usually during holiday season all 2nd day shipping has the saturday option, so possibly. however, i doubt it.
It's been answered a million -1 times. The answer is no.
wngmv said:
It's been answered a million -1 times. The answer is no.
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what is their source?
Does this apply to UK too or just 'merica?
No when I ordered my nexus 7 there was no Saturday delivery
heat361 said:
No when I ordered my nexus 7 there was no Saturday delivery
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did it ship out on a thurs?
idividebyzero said:
did it ship out on a thurs?
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No but others in the nexus 7 forums did and they didn't get it till monday
The answer is no.
UPS charges $15 for Saturday delivery which is more than twice the cost Google charged to deliver the package.
Google really screwed us on this one >=(
idividebyzero said:
what is their source?
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From past experience.
And I called Google and UPS for a Saturday delivery and both rejected. I had to leave town on Monday so I was hoping they would deliver on Saturday.but they wouldn't. I'm sure others had same experience as well.
ohhdavid said:
The answer is no.
UPS charges $15 for Saturday delivery which is more than twice the cost Google charged to deliver the package.
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Well they charged $14, which is a completely ridiculous price in the first place. Amazon gives you saturday delivery for a fraction of that (or included with Prime).
I cant believe they are going to ship on thursday and not include saturday delivery. This is absolute incompetence. 6 day shipping for $14... un f***ing believable.
They should be busting their asses to get these things shipping tonight if they are going to charge that much and not do saturday delivery. Whose dumbass idea was it to ship on the day that would take longest possible shipping time?
OmgitzFire said:
Google really screwed us on this one >=(
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What did google do?
This is getting annoying. "Google screwed us when we were ordering" "Google screwed us when shipping" "Google screwed us with packaging" "google screwed us with 30 units available"
Google didn't screw anyone. The only thing that close was the ordering system. They should have had a pre order.
Shipping. Do you think its easy to ship out probably 10 000 units in 2 days? Shipping is UPS side. Google has nothing to do with shipping. If you want it so bad. Get it from TMO or any place that sells it retail. That way you have it in your hands the second you pay for it.
This is why we can't have nice things. People complains and points fingers when nothing is wrong. Just because they are excited.
You waited for least 2 weeks now. Another week isn't going to ruin your life.
PlanBSTi said:
What did google do?
This is getting annoying. "Google screwed us when we were ordering" "Google screwed us when shipping" "Google screwed us with packaging" "google screwed us with 30 units available"
Google didn't screw anyone. The only thing that close was the ordering system. They should have had a pre order.
Shipping. Do you think its easy to ship out probably 10 000 units in 2 days? Shipping is UPS side. Google has nothing to do with shipping. If you want it so bad. Get it from TMO or any place that sells it retail. That way you have it in your hands the second you pay for it.
This is why we can't have nice things. People complains and points fingers when nothing is wrong. Just because they are excited.
You waited for least 2 weeks now. Another week isn't going to ruin your life.
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Well there you go, a simple pre order would of been enough to help us out and Google didn't do that so yes they screwed us on this one. At least they should have the common decency to give us Saturday shipping or have it listed as an option. But i understand that maybe UPS fault? But still not even preorders were offered .
10,000 units in 2days is trouble some to ship, but from what i have heard, no ones N4 has been shipped yet not even one. (at least in the U.S)
So I stand by my last post :]
idividebyzero said:
Well they charged $14, which is a completely ridiculous price in the first place. Amazon gives you saturday delivery for a fraction of that (or included with Prime).
I cant believe they are going to ship on thursday and not include saturday delivery. This is absolute incompetence. 6 day shipping for $14... un f***ing believable.
They should be busting their asses to get these things shipping tonight if they are going to charge that much and not do saturday delivery. Whose dumbass idea was it to ship on the day that would take longest possible shipping time?
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$14 for shipping is cheap. Move to canada.
Anything you buy from the states is almost least $20 for 2 weeks delivery time. That's for something that weights a pound. I paid $100 to ship a turbo over from the states to canada. That took 2 weeks. It cost a dealer about $1500 to ship a car. And i'm paying $100 to ship a turbo that weights maybe 15lbs. Both takes about the same time to deliver. That's ridiculous.
Just because companies spoils you with free shipping doesn't mean its ridiculous for another to charge. N4 is stupid cheap as it is. Just be wait.
Unless you are willing to ship something for free and with saturday delivery, don't complain.
It depends to be honest. If you need it sat, my suggestion is to track it. If the phone is in a local distribution center, call them and arrange a pick up
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OmgitzFire said:
At least they should have the common decency to give us Saturday shipping or have it listed as an option. But i understand that maybe UPS fault? But still not even preorders were offered .
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yeah I agree they should have had an option for saturday but think about it from google's POV.
They have a ton of unit to ship and mistakes will happen if they don't keep things simple.
Google isn't a hardware complain, They are a search engine, advertising and software company. So they could only have 100 warehouse workers trying to get everything out vs apple with 1000 (made up number) so its easier for them and have lessen the chance of a mistake. Or shipping the saturday ones with regular shipping times.
Who compares shipping to Amazon? Seriously. Amazon sends a million shipments a day. They have their own carrier distribution facilities. Amazon is in a league of their own with shipping so don't expect other companies to live up to their level.
PlanBSTi said:
$14 for shipping is cheap. Move to canada.
Anything you buy from the states is almost least $20 for 2 weeks delivery time. That's for something that weights a pound. I paid $100 to ship a turbo over from the states to canada. That took 2 weeks. It cost a dealer about $1500 to ship a car. And i'm paying $100 to ship a turbo that weights maybe 15lbs. Both takes about the same time to deliver. That's ridiculous.
Just because companies spoils you with free shipping doesn't mean its ridiculous for another to charge. N4 is stupid cheap as it is. Just be wait.
Unless you are willing to ship something for free and with saturday delivery, don't complain.
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So because you pay international shipping rates it makes sense to charge international rates for domestic shipping as well? If anything that makes the shipping price even more absurd.
Stop acting like Google is some mom and pop company, they are one of the richest companies in the world and have been shipping phones out of Play for the past year with multiple warehouses, they do not pay full price for shipping like we do because they ship thousands of products a month and get bulk discounts like every other retailer. Ive gotten far better and cheaper service from Ebay stores than I have from Play, and they have to pay full price for shipping.
The poor service would be much easier to swallow if they didnt charge far more in shipping than any other retailer on the internet.

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