Database Users

Where is the Best Place to Buy the Nexus 7? (UK)

Hi
I bought a Nexus 7 from Tesco Direct. They are only of the only retailers who have them in stock still.
They are able to to deliver to your nearest Tesco store, even a small Tesco Express store the very next day for you to pick up.
I had to issue of screen separation, I was able to return and get a refund very easily over the phone. They will come to collect the Nexus 7 and refund in 3 to 5 days.
I called Google, who said that they are aware of this issue which has been fixed by Asus, which means all the new Nexus 7 are fixed according to them.
I wish to know if this is true?
1) Are the new Nexus 7's fixed of this problem?
2) Are Google Play good and fast as taking goods returned and refunding?
3) Do they meet their delivery times?
4) Do you have to pay for any postage to return the item or anything?
Normally I only buy from retail stores, which means any time i have an issue i can go to the store and sort the problem out quickly.
However i am worried about buying from Tesco's even though they have very good service, I am worried i will get the older stock which still hast this screen separation problem, as they may have the older stock.
But i am also concerned about buying from Google Play because of the hassle of dealing with someone on the phone and posting the item back and waiting for delivery and so on. However i do not mind buying from them if it is true that all the new Nexus 7's being sold by Google Play are fixed of them problem.
Thanks
Xiao

xiaokai said:
Hi
I bought a Nexus 7 from Tesco Direct. They are only of the only retailers who have them in stock still.
They are able to to deliver to your nearest Tesco store, even a small Tesco Express store the very next day for you to pick up.
I had to issue of screen separation, I was able to return and get a refund very easily over the phone. They will come to collect the Nexus 7 and refund in 3 to 5 days.
I called Google, who said that they are aware of this issue which has been fixed by Asus, which means all the new Nexus 7 are fixed according to them.
I wish to know if this is true?
1) Are the new Nexus 7's fixed of this problem?
2) Are Google Play good and fast as taking goods returned and refunding?
3) Do they meet their delivery times?
4) Do you have to pay for any postage to return the item or anything?
Normally I only buy from retail stores, which means any time i have an issue i can go to the store and sort the problem out quickly.
However i am worried about buying from Tesco's even though they have very good service, I am worried i will get the older stock which still hast this screen separation problem, as they may have the older stock.
But i am also concerned about buying from Google Play because of the hassle of dealing with someone on the phone and posting the item back and waiting for delivery and so on. However i do not mind buying from them if it is true that all the new Nexus 7's being sold by Google Play are fixed of them problem.
Thanks
Xiao
Click to expand...
Click to collapse
Hard to say if they have indeed fixed all of the issues... They say that they have addressed the screen separation issue and I can attest to that. As for taking returns, refunds, and exchanges Deff call them if you have any problems. The Google rep that I spoke with was very pleasant and more than willing to send me a replacement unit for my tablet which had dead pixels and a bad digitizer. The tablets are shipped via UPS 2 business days and my first tab took 4 days to get to me, called Google Friday and ordered my replacement the same day and it shipped Saturday. And to answer ur final question should u need a replacement Google will put a temporary charge on ur card for the replacement unit and they will email u shipping labels and RMA forms so u can get the exchange and once u receive the replacement just box up the defective unit and ship it back and they will remove the charge from ur card. Overall my experience with Google has been excellent and I would highly recommend doing business with them
Sent from my Nexus 7 using xda app-developers app

I bought from Google themselves https://play.google.com/store/devices/details?id=nexus_7_16gb they still have stock, and and it arrived in 2 days.
Sent from my Nexus 7 using xda app-developers app

Anywhere repair/replace screens? What should I do with the Nexus7 if not worth fixing

Long story short i had a nexus 7 that fell out of my back pocket and caused the screen to crack.
***PSA***
do everything you can do get an amex CC and buy all your electronics on it
So yay because i bought my nexus7 on my credit card i had purchase protection.i submmited a photo of the tablet along with the story and they refunded me my money. I called and asked how to ship the tablet back to them and apparently they dont want it and dont always ask for the merchendise back.
SCORE!!! so now how can i either get it repaired somewhere or maybe buy the parts and do it myself?
If that turns out to bee too costly what other things can i do with the guy? since the "guts" still work and i can still see most of the screen (touch input is gone) i can use a keyboard/mouse for input. .
thanks

Sell it on eBay... I see folks getting decent prices for cracked screens with working internals

You can always part out the unit and make some extra cash.
Or, you can give the motherboard to one of the hardware hackers on xda to see if they can figure out how to add functionality to the N7 like FM radio, rear camera, SD card slot, etc.
Sent from my Nexus 7 using xda app-developers app

[Q] What to check when buying used N4

Hi guys. I finally made up my mind. I was looking for a phone to upgrade from s2 and had N4 and used s3 as options.
So I want to buy N4, I found one used for a week at a good prize and 16 gb so I will not have to buy the 8gb any more.
Question is there a code like *#0*#? on samsungs to check the phone?
I will get the proof of purchase as well, do I need to register anything else on google?

Ashan85 said:
Hi guys. I finally made up my mind. I was looking for a phone to upgrade from s2 and had N4 and used s3 as options.
So I want to buy N4, I found one used for a week at a good prize and 16 gb so I will not have to buy the 8gb any more.
Question is there a code like *#0*#? on samsungs to check the phone?
I will get the proof of purchase as well, do I need to register anything else on google?
Click to expand...
Click to collapse
If I had a phone I used for a week and did not want it I would return it for a refund. Unless I did something to it that would not allow for a return. Then I would sell it "at a good price" to someone on say craigslist. Just saying.
Sent from my Nexus 4 using xda premium

Exodian said:
If I had a phone I used for a week and did not want it I would return it for a refund. Unless I did something to it that would not allow for a return. Then I would sell it "at a good price" to someone on say craigslist. Just saying.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Except you can sometimes make a profit on craigslist if they don't realize they are back in stock or don't want to wait. And then you don't have to wait for Google to receive the device and refund you.
Sent from my Nexus 4 using xda premium

First of all, I do not recommend buying the 8gb version, since you come from a S2 with expandable memory. I use 5 out of my 13gb free space for apps.. then I still need to download stuff and roms, take pictures and make backups. And also i stream music via spotify instead of downloading and keeping songs.
If you don't need the 8 extra gb, go for the 8gb version.
Then, I would look for scratches! If there are too many, I would allways make a lower offer to save some €.
If you can see that he obviously dropped it, check functionality eg. touchscreen responsivness, camera, speakers etc.
Do you mind if it's rooted? You will see an unlocked lock right under the google Logo on booting the device.

George_Mn said:
First of all, I do not recommend buying the 8gb version, since you come from a S2 with expandable memory. I use 5 out of my 13gb free space for apps.. then I still need to download stuff and roms, take pictures and make backups. And also i stream music via spotify instead of downloading and keeping songs.
If you don't need the 8 extra gb, go for the 8gb version.
Then, I would look for scratches! If there are too many, I would allways make a lower offer to save some €.
If you can see that he obviously dropped it, check functionality eg. touchscreen responsivness, camera, speakers etc.
Do you mind if it's rooted? You will see an unlocked lock right under the google Logo on booting the device.
Click to expand...
Click to collapse
thanks, I payed for it and i will have it Friday. I will check everything very closely. It's the 16Gb version so it's perfect for me, when I had s2 I didn't ever filled the 11.5 GB .
I actually don't want to root but I have to, one of the reasons is that I want to get full screen 4.7. What I was thinking, aren't there secret codes for testing the unit like *#0#?

So I got it today, I guess I won't buy used phones ever again. It came with a delivery note from play store but the IMEI is different on that one vs the phone and box, also the seller has wiped the name and address from it (I feel like I was lied and cheated, it's not fair), the delivery note says 7 february, but the screen protector shows me that the phone was used more than 7 days, who knows, I might never find out. It has bleed kinda of a lot of stage effect there (ok all the lcd panels have, no problem) but it has also something like whiter mini blotches on the screen (I have those on my laptop from presure) very tiny maybe microns but yeah I saw them... All of this make me regret I did not chucked a little extra pound and bought a new phone. It will go back to the seller, I will loose on postage but learned my lesson.
I think I can't ever make a RMA request with that useless paper, even if I could I feel lied and cheated...

AW: [Q] What to check when buying used N4
I don't know about law in your country, but in Germany I would have threatened the seller, making him either sending me the right device (I think he just ordered a new one and gave you his old one with the new bill) or at least make him pay the postal charge (for both packages). We take fraud really serious over here.
I once ordered a s3 from an eBay seller and waited over 2 weeks just to find out that he didn't pay his amazon bill so that he never actually had the s3 I payed for. He was quite cooperative once I found out..
Sent from my Nexus 4 using xda app-developers app

Ashan85 said:
So I got it today, I guess I won't buy used phones ever again. It came with a delivery note from play store but the IMEI is different on that one vs the phone and box, also the seller has wiped the name and address from it (I feel like I was lied and cheated, it's not fair), the delivery note says 7 february, but the screen protector shows me that the phone was used more than 7 days, who knows, I might never find out. It has bleed kinda of a lot of stage effect there (ok all the lcd panels have, no problem) but it has also something like whiter mini blotches on the screen (I have those on my laptop from presure) very tiny maybe microns but yeah I saw them... All of this make me regret I did not chucked a little extra pound and bought a new phone. It will go back to the seller, I will loose on postage but learned my lesson.
I think I can't ever make a RMA request with that useless paper, even if I could I feel lied and cheated...
Click to expand...
Click to collapse
I called Google play store and they told me all that was needed was the phone's imei. As the warranty is attached. Though it might be stolen, who knows. If it isn't then just say you bought it online used and you have proof of purchase. Make sure you already have a Google wallet account and tell them you would like to transfer the warranty. They can send an email to the original owner asking for permission if they need to, but you should be good.
Sent from my Nexus 7 using xda premium

[Q] Need Advice for Buying a Secondhand Nexus 4 Tomorrow Morning

I've been looking around to get a Nexus 4, but the play store was just inconvenient and the fact that they charged shipping and tax was a major put off. So, I've been scouring both CraigsList and eBay to find a N4 that was closer to my price range.
I found a 16GB n4 for about $320 and a 8GB n4 for about $300. They both have a reported 1-2 months of usage and I'm going to go check out these two handsets tomorrow morning and I have a few questions as to what I should be wary about buying a N4 second hand.
By the way, should I be suspicious of the price points that these sellers have offered me? Are they too good to be true?
I know the obvious things to check for:
- Make sure all physical buttons are working.
- Make sure there are no screen defects (scratches, alignment, etc)
- Make sure that the seller will do a full factory reset before handing over the phone to me.
- Make sure there are no physical damages to the phone.
I'm still a little bit confused as to some of the more "N4 - specific" things.
- How would I find out what hardware revision it is and which revision is the best to have?
- Could these sellers have any "manufacturer defect" that they are not disclosing and are neglecting to return to Play Store, but selling to me?
- Is there anything else I should do before buying the N4? Any tests to run? Any particular feature or setting or readout?
And just some secondhand phone buying questions..
- Could the IMEI of the device be locked, disallowing me from being able to activate it with my carrier?
- Is there anything I can do to "officially" transfer the ownership to my name? What can I do to avoid being sold a stolen phone?
- Is there a chance the seller could report the phone as stolen after selling it to me?
This my first time buying a Nexus/Google phone or even a second hand phone so I'm really apprehensive and I have a lot of questions, but really excited to have a Nexus 4. Also, this is my first post at xda-developers! Thanks in advance for all the help, guys!!

For that price I think its better if you buy it directly from the Play Store play.google.com
349.00 16GB
299.00 8GB

Thanks, but I can't afford to pay for Credit Card fees and tax&shipping, so I just have to stick to buying something local just to make it easier and not have to jump through a lot of loopholes.

I have been through a couple of nexus 4's so i'll try and list some things to look for.
1. Look for a yellow hue/tint on the screen. open up the browser and messaging app and turn the phone sideways (landscape) and look for a uneven tone/hue/tint, use around a 50% brightness sometimes its noticable at %100 brightness some very dim.
2. Look for light bleed. Restart the phone and watch the black areas around the edge of the screen, also look for light bleed on different colored backgrounds.
3. Start the camera app. check BOTH front and back cameras for spots, and take a picture to make sure it works.
to answer some of your questions:
Q - How would I find out what hardware revision it is and which revision is the best to have?
A - While the phone is OFF hold down the power and volume down button, it will say HW version - rev_xx, some say rev 11 is best, i have had both 10 and 11 and notice no difference.
Q - Could the IMEI of the device be locked, disallowing me from being able to activate it with my carrier?
A - The nexus 4 is a unlocked phone and should not be locked, you should bring a working simcard with you to test the service. also i good thing to do is call your service provider and give them the imie of the phone to make sure it is not blacklisted/reported as stolen.
Q - Is there anything I can do to "officially" transfer the ownership to my name? What can I do to avoid being sold a stolen phone?
A - Get the Original receipt for it.
Q - Is there a chance the seller could report the phone as stolen after selling it to me?
A - They could, but hopefully you got the original receipt for it when your bought it or made a legal note declaring transfer of ownership with signatures from both partys.
I hope this helps, i wrote it kind of fast, also welcome to XDA

I really appreciate the heads up on the light bleeding issue and yellowish hue/tint.
I'll also make sure to get a copy of the receipt or make the seller sign that they're selling the phone over to me.
I'm really hoping that I will end up with a rev 10 or a rev 11 device.
I appreciate the help, XxSilent22xX!

I would honestly recommend bucking up and buying from the play store. Worth it.
Sent from my Nexus 4 using xda app-developers app

andybfmv96 said:
I would honestly recommend bucking up and buying from the play store. Worth it.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Is there any reason you say this because I'm hoping I can get a 16GB on for about the price of an 8GB one lol
I guess being able to take it out of its original packaging does have its perks.

Ask for the persons gmail account so you can transfer the warranty to yourself. You'll be able to call Google and get a replacement if anything goes wrong.
Sent from my Nexus 10 using Tapatalk HD

I'd ask for an invoice and some personal information to transfer the warranty, a signed receipt would be good too.
Yes the IMEI can, will and is being blocked by ATT/Tmo and I don't know of any way for sure that you can check to make sure the phone isn't stolen.
Those prices aren't at all out of line for a 6mos. old device (yes they say theirs are <2mos old but the n4 itself isn't new) actually to me they are a little on the high side ($250 and $300 respectively is what I would be willing to pay used) but I'm guessing the early shortages have kept prices up.

SWow! That sounds really awesome to be able transfer warranty from the previous owner. Could you please give a little edit more detail on how I would do that?
So the manufacturer warranty is transferable from Google, then? So, do you think I could make them call the number at the point of sale to make then transfer warranty to me on the spot? Of so, what would be number to call?
Thanks! And I apologize for any typos since I'm on my DROID incredible 2.

Got my 8gb nexus for 250 on Craigslist. It's one of the 302k versions
Sent from my Nexus 4 using xda premium

bargain them down or buy it new. when u buy new, it comes with warranty and no chance of imei block.. tax and shipping makes $300 phone $335 phone, it's really not that bad.

Proud Owner of A Nexus 4!!
I bought the 8GB version!! I ended up liking how the 8GB version had been upkept with screen protector, case, and no scratches anywhere, so I ended up buying that for $270 and I am now a very proud owner of a Nexus 4 8GB version rev. 10!
I'm still deciding whether I should root or not, but for now I seem to have everything I need without rooting and the vanilla Android is the best thing I've ever experience and battery life too seems to be pretty decent for me. I got about 3.5hrs of screen time (on an 7.5 hour charge) while I was playing around with the device for most of the day and I was at about 33% before I started charging, that seems pretty good to me.
I got a copy of the original receipt and will hopefully be transferring the warranty over soon.
Thank you all for your help and advice!! And hopefully I can get started on continuing writing apps for Android now that I have a good device to code for.

Congrats on the new n4! As for rooting your phone that is up to you, you can root unroot anytime but I think you should atleast unlock the bootloader now because that will erase data and that's better to do now instead of later.
Sent from my Nexus 4

Dark vertical line down left side of screen (pic attached)... RMA?

Hey guys,
I previously had a black 16GB Nexus 4 that was perfect in terms of build quality. I switched to the white 16GB version when that came out, and am having some problems with my device. The biggest issue is that there's a dark vertical line running down the left hand side of the screen (attached picture). The phone is also creaky on all four corners of the device when I press down on it. Also, on the left side of the phone, one of the clips isn't properly seated and you can see a bit of a gap. Is this something that Google will replace my device for? The screen defect is pretty annoying. Anyone have experience with Google's RMA process? I can't be without a phone... How much money do they put a hold on your credit card for if you do an advance RMA (cross ship)? Thanks for your help.
Sent from my Nexus 4 using Tapatalk 4 Beta

I would RMA it. They cover it.
Full price is held on card.

Thanks for reply. I think I'll definitely be RMAing it. I just hope they kept some extra white models for RMA purposes, because I believe the white has been sold out on the Google Play store
Sent from my Nexus 4

Just ask them when you call in for the RMA. If they don't , get a refund.

Just so u guys know the process. I called in and explained issue. He walked me thru some basic troubleshooting. Last thing he wanted me to do was a factory reset. So he emailed me instructions how to do it and told me to call/email back if the factory reset fixed it. If it didn't fix it, he would have the device replaced. So I emailed him back after I did the factory reset (even tho I knew it wouldnt fix anything) telling him it didn't fix the issue. He then emailed back saying he was forwarding my case to a specialist who would help get me a replacement device. Waiting to hear from the specialist now. Should hear something by tomorrow. If they're out of the white model nexus 4's, I wonder if I can get them to upgrade me to the HTC One or Galaxy S 4 Google Play Editions (since their both white)... Hey, a man came dream right? I'll be documenting the RMA process in the thread for the benefit of others in the future.
Sent from my Nexus 4 using Tapatalk 4 Beta

You can never know, maybe they will upgrade it for free. good luck, and thanks for sharing the procedure with us.

My screen died, first it wouldn't respond to touch and before I could factory reset the whole phone died, can't get to fastboot and it isn't recognized in adb. My new phone will be here Monday and I don't know if they will go good on the warranty as the defective one has an unlocked bootloader and a custom recovery on it. Only time will tell! I'll let you guys know when the dust settles. As for the dark line on your screen, I bought a TV that had the same thing and they had to replace it..I think they said it was the display monitor that had went.
sent from my N7 :smokin:

Received my prepaid shipping label to ship my phone back to Google. Strangely, I didn't request an advance RMA, but they put in for an advance RMA anyway, so I had to give my credit card which they put an authorization for the full amount of the phone. What if I didn't have the money? Whatever happened to doing a *normal* RMA? Where they wait to receive the defective item, inspect it, and then send the replacement device, no credit cards needed. So I don't like that they give no option except advance RMA. Not everyone has an extra $350 laying around.
Another point of concern. It said in the RMA instructions to keep the charger that came with the phone because the replacement phone doesn't come with a charger. I emailed them back about this and asked why the new phone doesn't come with a charger, because NEW phones come with chargers. I asked so I could make sure that I'd be receiving a new phone. That would be a bunch of crap if they hold your credit card for $350+ and send you a refurb phone.
Looks like they still have white Nexus 4's in stock for RMA purposes. It stated on the RMA page "16GB white nexus 4 with bumper". So much for lucking out and having them upgrade me hehe.
I'll keep updating as more information becomes available.
Sent from my Nexus 4 using Tapatalk 4 Beta

Very strange..I specifically asked about refurbished devices in our emails back and forth and they assured me that they only send out new devices. I also emailed them about the charger and was told to return my old one as I would be getting a new one as well? I hope for our sake that what they told me was true..mine will be here tomorrow 07/29/13. I'll report back when I receive it.
sent from my N7 :smokin:

I have yet to receive a reply to my email asking why I shouldn't return my charger, since new devices come with them. Good to hear that you got a reply saying to return the charger because you'd be getting a new one. I think what might be going on is that what they send is simply a boilerplate copy/paste email. All signs *seem* to point to us getting new devices. I wonder if we'll be getting new bumper cases as well? Did you return the bumper with your phone?
Sent from my Nexus 4 using Tapatalk 4 Beta

No, I kept my bumper as I'm sure they won't replace it..lucky I ordered two sets of best skins screen protectors as well because I doubt they would reimburse you for that either
sent from my N7 :smokin:

Got my delivery everything looks new to me including the charger. I don't think it's the latest version, my old one was a 301k and my new one is a 303k but as long as it works I'll be happy. Good luck with yours. Chive on!
sent from my N7 :smokin:

Got my replacement. It's a new device and thankfully it has no screen flaws or creaking. It's a white Nexus 4, so it's a 305K just like my last one. Cheers guys!
Sent from my Nexus 4 using Tapatalk 4 Beta

Also want to add they sent me a new bumper as well.
Sent from my Nexus 4 using Tapatalk 4 Beta

Guess what... Replacement device has developed the same grey vertical line (left hand side) issue. After further research, seems many others are experiencing this issue. I doubt another RMA will fix it, as I'm starting to believe it's a characteristic/defect of the phone/display's design.
Sent from my Nexus 4 using Tapatalk 4

hey, i finally found someone able to post a picture of this. i had the same issue with my n4 bought in december, i noticed, called google, got a new replacement device for free and guess what? that bloody line was still there! now i'm just keeping this replacement device with (once again) the line and..i guess i'll just live with it!

Doesn't that make you mad? I really like the phone, I just am really sensitive to screen flaws. I emailed Google to see if I can pay the difference for a GS4 Google Play Edition.
Sent from my Nexus 4 using Tapatalk 4

Update: Google granted RMA for the replacement device they sent me that had the same issue (read above). Just waiting now for a "specialist" (just like last time) to send me a prepaid shipping label.
Sent from my Nexus 4 using Tapatalk 4

Mine too..i have strange vertical line even i swapped but the new one also have this issue...is there any solution to fix without warranty claim?is it possible to fade away by itself after few weeks/months?
Sent from my Nexus 4 using xda app-developers app

riyoshadqi said:
Mine too..i have strange vertical line even i swapped but the new one also have this issue...is there any solution to fix without warranty claim?is it possible to fade away by itself after few weeks/months?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I've found no way to fix it. It's definitely a hardware issue. Mine have gotten worse over time. I just sold the last replacement one Google sent me without even opening it. Got a Nexus 5 and crossing my fingers but haven't had any issues with it
Sent from my Nexus 5