Related
For some reason my Gmail App has stopped working properly about 1hr ago. Every time I open the app the conversations start loading then get to the bottom of the screen the force close message below pops up:
"The process com.google.process.gapps has stopped unexpectedly. Please try again. dumpstate_app_201008062027_com_google_process_gapps.log has been saved. Use *#9900# to copy out log."
No success after rebooting the phone several times. Can anyone please shed some light? I really have no clue to what happened ... now I have to use the email client .
Thanks in advance for your help, really appreciate it.
I just checked to see if it was a problem with the app itself and mine is loading all conversations fine. Did you delete or replace anything prior to?
No I didn't do anything to the phone, not even install or uninstall any apps. This is so strange.
Maybe try removing the account and doing it again... It shouldn't mess anything else up. I'll try it out on my phone now to confirm.
[Update] Wouldn't let me do it because it's the primary. A factory reset is the only way to completely remove it. You can try clicking on sync gmail to stop it and then click on it again to force a refresh. Idk if that'll fix your particular problem though
Try going to settings, applications, manage applications, menu button, filter, all. Select gmail, clear data and clear cache. Then do the same with gmail storage, then try to resync.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.
I did a factory setting, unfortunately it did not fix the issue.
It doesn't work...
Ok, after 4hrs of insanity trying to figure out what suddently went wrong with my vibrant. I came to a conclusion that it's not my phone because when I added my wife's GMAIL account, the force close did not come up and all the conversations were loaded without any issues.
Apparently, the server where my GMAIL account is located seems to have some problems since I keep getting sync errors with contacts and calendar as well.
Have you tried logging into your account from an actual computer? Perhaps there is a problem with your account. I know I had weird sync errors when my account got compromised by a spammer last month, and google locked my account until I changed the password.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.
The weirdest thing is when I used my PC I didn't encounter any issues... That's why I thought the problem came from the phone @ the beginning.
Since this morning everything seems got back to normal. All the conversations loaded no problem.
Sent from my SGH-T959 using XDA App
I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App
kevnkate said:
I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Well I was able to avoid the error by archiving or deleting old emails in the inbox. I noticed when you have a large volume in one single label it causes the crash while loading conversations. I do not think it comes from a "bad" email, it's just a glitch in the app itself that folks @ Google need to work on.
Another thing that I noticed is when I logged-in my email using Nexus One, the force close did not occur but there was a failed connection-try again message.
Same problem here, noticed it today... good to know im not alone heh, but like the OP said im pretty sure it is a glitch in the app, so we'll maybe have to wait for a fix.
Confirmed, only by trying to scroll down really fast (and I'm on wifi). This was not an issue on my g1, of course I was using custom rom's. It'll certainly be addressed.
I have not encountered this problem with the Gmail app yet but I have had the exact same issue come up with the Messaging app twice so far.
But the problem has not stopped me from using the Messaging app and I was able to go right back into it each time it happened. It happened once about 30 minutes ago, and another time over a week ago.
I think it may have to do with the 200 text limit that I have turned off. Since Inbox is at 173 right now with Outbox 89, last deleted a few days ago and also with 33 conversations.
It does get a little laggy too but I have noticed it lag with only a few conversations with maybe an overall total of 30 text messages. I never had it lag this much on the G1 and I would have over 1000+ text messages and with cyanogenmod.
I am having the same issue.
I am getting the same thing too.
Mine started late last week after I updated the Facebook app. I tried uninstalling/reinstalling (highly doubt it was related, but due to coincidence I had to try it) and it was doing the same thing.
I did a factory wipe - same thing. I ran fix permissions and rebooted - same thing.
I am not sure it is related to having too many items in one label as I have just shy of 300 items in my inbox, and I have had about the same (give or take 2-3) for months (I use many, many labels to manage things), but I am going to try to organize, move, delete, archive, etc. some of my messages and see what happens.
Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en
laristech said:
Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en
Click to expand...
Click to collapse
Thanks for the link. I haven't had time to search today while I've been at work.
FYI, it looks like this may have been fixed. Mine has stopped doing it this morning. Checking the issue link that laris posted, nothing confirmed from Google that it is fixed yet though. Couple of people reporting that theirs is fixed too.
Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.
My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.
I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.
I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App
badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?
reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
golden_m said:
Hi guys,
i've updated to KitKat from 4.3 on my Nexus and now i am not receiving new email sound notifications unless i open the app and mark all messages as read. This is my work account (exchange) and the issue is really annoying because my daily email flow is about 100 messages. Most require my attention right away and i have to turn the phone on and off every few minutes to see if new message is there.
i've tried re-adding the account, changed notification sound, updated to 4.4.1 and then to 4.4.2 but the issue is still there.
any suggestions?
device is complete stock.
Click to expand...
Click to collapse
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
nairb1 said:
I'm having the same issue here. Did not notice the issue on 4.4 or 4.4.1 but as soon as I updated to stock 4.4.2 the issue showed up. Sometimes the unread email will be there if I open the app but no notification sound or icon. I'm also getting delayed push emails randomly. It seems to work fine for an hour or two then no emails will show up unless I manually pull and I'll get a flood and e-mails will come in normally for a while.
Click to expand...
Click to collapse
i am still getting emails pushed, but no notification sounds...
any ideas how to fix this???
I tried wiping my device and flashing the factory image, issues remain.
Something I have noticed is that the second I open the Email application, the messages show up in the list .. of course no notifications.. Another behavior is that when the sync is configured with "Push" it is supposed to be realtime, and before KitKat, it was that way.. I'd get an alert on my phone the next second I received an email.. However, that also seems to be screwed up as well. I was hoping this 4.4.1 or 4.4.2 would resolve the issue but it didn't.
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Hello Brian,
Thank you for your response. Not being able to sync your emails through exchange is frustrating. I would be more than happy to assist you in syncing with the Exchange server. Unfortunately, at this time in order to sync with the Exchange server you need to access a third party app through 'Google Play'. In the future there may be updates to the Android OS that may allow for syncing with the Exchange server. Currently, Kitkat is unable to facilitate syncing with the Exchange server.
If you have any further questions, concerns or downloading a third party app does not resolve the issue please feel free to reply to this email or contact us at support.google.com.
Best Regards,
Valerie
The Google Support Team
Click to expand...
Click to collapse
nairb1 said:
I tried wiping my device and flashing the factory image, issues remain.
Click to expand...
Click to collapse
thank you so much! you just saved me time and effort because i was planning to do that myself!
nairb1 said:
So I contacted google about this yesterday and the first few emails went nowhere. Then they transferred me to a 'specialist', here is their response:
Click to expand...
Click to collapse
WOW!
Will they pay for that third party application for us???
I remember how everybody was bashing Apple when their update broke exchange sync. But they fixed it quite fast.
Never thought i will see that approach from Google...
Very sad
anybody was able to fix the issue?
anyone?
still have this annoying issue!
en_m said:
anyone?
still have this annoying issue!
Click to expand...
Click to collapse
Same here.. I really need a fix for this, I keep missing important messages
I think Google tweaked the email client to turn off notifications unless you open the app. If you get the first email, it will make a sound. If you don't open the app and check it, it will stop notifying you of further emails. I'm really not sure what the solution will be to this issue..
This is on my Nexus 5, but I have the same email client that the N4 does.
you can change that in settings :
RolF2 said:
you can change that in settings :
Click to expand...
Click to collapse
That's a Gmail setting, we're referring to the native email app that handles Exchange accounts
For me not
It always works for me
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
megaceso said:
It always works for me
Click to expand...
Click to collapse
It makes an audible beep every time you get a new email in the "Email" app even if you don't open the app every time? Are you on 4.4.2?
ttheodorou said:
try using the application of your email provider(f.e. if you have a microsoft account use outlook.com app). that is what i do and i don't have any problem anymore. if you like to have all your different accounts in one application i would suggest to find another application. droid mail and k9 mail are quite good as far as i know
Click to expand...
Click to collapse
I use it for my Exchange account for work email, there's no other email provider client. I'll see if I can get droid mail or K9, but they're relatively expensive options for just this 1 issue.
I've been using Outlook on my Galaxy S5 for a while now and was getting email notification on my watch (Moto 360 2nd gen) without difficult. Then I just stopped getting email notifications. I appear to still be getting calendar notifications, but not email.
I did two things around the time when the notifications stopped:
1.) Installed an app on my phone create extra vibrations on the watch when notifications were received (Feel the Wear).
2.) Setup the default sammy calendar to sync with my work's Exchange calendar so I could get calendar info in WatchMaker.
To trouble shoot I've tried:
a.) Uninstalling the app listed above and removing the calendar sync setup.
b.) Uninstalling and re-installing MS Outlook
c.) Verifying that Outlook is not listed as a block/ignore app in Android Wear
d.) Forgetting and reconnecting my watch
e.) Verified that I'm getting outlook notifications properly on my phone.
f.) Searching google and xda... couldn't find anything, but I'll admit I didn't do a super huge search here in xda.
Anyone have any ideas? I'm working around this right now by using eNotify, but I hate to use additional programs to do something that I should be able to do without them.
I have the same issue. About 2 days ago Outlook stopped sending notifications to my watch (LG Watch Urbane). I still get them on my phone, but they do not get sent to the watch.
I do not have Feel the Wear and I have not made any recent changes to how my phone syncs anything. I have also tried disconnecting and reconnecting everything and confirming that Outlook is not on the notification block list. I updated the Outlook app from the Play Store today, but still no joy.
Hunter707 said:
I have the same issue. About 2 days ago Outlook stopped sending notifications to my watch (LG Watch Urbane). I still get them on my phone, but they do not get sent to the watch.
I do not have Feel the Wear and I have not made any recent changes to how my phone syncs anything. I have also tried disconnecting and reconnecting everything and confirming that Outlook is not on the notification block list. I updated the Outlook app from the Play Store today, but still no joy.
Click to expand...
Click to collapse
I've tried even doing a factory reset on the watch, and this has only led to bigger problems. Now ALL notifications are being super temperamental for me.
Same problem here. I'm glad to see someone else is experiencing it. I've found nothing helpful on google about it.
This link here:
https://productforums.google.com/forum/#!topic/android-wear/KV62Rs3fZHs;context-place=topicsearchin/android-wear/notifications$20stopped
is saying that it's a Microsoft issue. Can't verify that info, but it does seem consistent with the fact that we all seem to have noticed it stopped right around the same time and it's only MS Outlook that did it.
Same thing here on my Huawei Watch. My workaround was to restart notifications from the stock email app, so at least I won't miss anything. If it's fixed and I start getting double notifications I'll turn them off on the stock app again.
Pull down previous version from apk mirror and give it a shot.
betasp said:
Pull down previous version from apk mirror and give it a shot.
Click to expand...
Click to collapse
Reviving a bit of an old thread here, but I finally got around to trying out this suggestion and it works. I pulled version: 2.0.17 (106) and installed it. I'm getting notifications on my watch again.
Current version is 2.0.36, which was just released yesterday it seems. I tested all versions on APKMirror between 2.0.17 and the newest and 2.0.17 seems to be the last version that will send notifications to Android Wear.
Where I can get the 2.0.17 version?
Thanks
eduardito said:
Where I can get the 2.0.17 version?
Thanks
Click to expand...
Click to collapse
APKmirror: http://www.apkmirror.com/?s=outlook&post_type=app_release
Make sure, if you do this, that you disable automatic updates in Google Play Store app. Otherwise it'll just try to overwrite outlook with the newer version automatically.
RedRamage said:
APKmirror: http://www.apkmirror.com/?s=outlook&post_type=app_release
Make sure, if you do this, that you disable automatic updates in Google Play Store app. Otherwise it'll just try to overwrite outlook with the newer version automatically.
Click to expand...
Click to collapse
Thanks a lot
has everyone having this problem submitted a bug through the app? It wont get fixed if we don't report it.
fallingup said:
has everyone having this problem submitted a bug through the app? It wont get fixed if we don't report it.
Click to expand...
Click to collapse
I believe I did submit a report, but I'll do it again just to make sure.
On a side note, after trying a BUNCH of different programs, here's what I finally settled on:
I'm using the newest version of MS Outlet. This obviously doesn't get notifications to my watch, so I'm running AquaMail and using the imap interface to get push updates from my Exchange Server. AquaMail did the best job in terms of speed and notification type, at least for me.
Others I tried:
Cloud Magic: Speed is decent, but I only saw the first notification on my watch. Subsequent notifications never went to watch until notifications on phone were cleared.
BlueMail: This was horrible slow for me. Even 5+ minutes after Outlook or Cloudmagic would see the email Bluemail still hasn't received the message. Not sure on notifications on watch.
Mailwise: Very fast on receiving new email, and the notification showed on the watch for each notification, but after the first one you just get a list of outstanding notifications for Mailwise so you don't get to see the full subject, title or body of the newest notification. Outlook in version 2.0.17 (the last one that sent notifications to the watch) did the same thing.
After pulling 2.0.17 my watch is receiving notifications again. I have also reached out to support with this info. I am running Marshmellow and everything seems to be working fine. Hopefully, they will fix this on their latest release. For now, all Outlook updates are off.
Thanks again!
Thanks for this I thought I was going crazy as I think I just started using Outlook right before that update came and removed the watch notifications.
I noticed this too, I assumed that it was a change to the security policy... it'd be nice to have it work again
Just got this back from Outlook support :
Hello Andrew
Thank you for contacting Outlook Mobile Support. I understand your concern but we no longer support Android Wear. If you would like to address these issues then you will need to contact the retailer! I apologize for this inconvenience.
Warm Regards
The "retailer" you refer to is Google. They support the android wear app and the watches. The issue is that the outlook app is not sending notifications to the Android o/s in a normal manner. Every other app works just fine. Only the outlook app has this problem. The notifications did work until the app was upgraded beyond version 2.0.17. Something changed that broke the notifications at that point. I do hope you will continue to support your app and the android wear community!
Hello Andrew
That is when we stopped support the Android Wear devices. We will support Android Wear when Android Wear advises us to again. We enjoy helping! I apologize for this inconvenience again!
Warm Regards
So they know it's busted but won't fix it unless Google calls them??
That is horrible and typical M$.
It is not free, but touchdown has exchange activesync with push notifications. I am a teacher and it is a huge help with all the email I get.
Alternatively, you could downgrade outlook and not let it update.
Sent from my SM-T810 using Tapatalk
Figures. I found it really useful to have work email and calendar notifications sent to my watch as I am not always at my desk. I reported the "bug" and got basically the same response as above. I guess the community will need to come up with another Microsoft work around. Does anyone know of a killer feature or bug that was fixed between 2.0.17 and current? Trying to decide if the juice is worth the squeeze.
Hello, I got myself a Moto X Style yesterday morning. Seems like a great phone. But it is the first android phone I have had where GMail is the main email app to use.
Now I have used GMail for basic Google Account emails before. And it seemed rather fast to open and load. And also receiving emails.
But for some reason now I have my Google Email and my Hotmail Email and it seems to either take a really long time to receive e-mails on my Hotmail or it just doesn't notify me at all.
Plus when I even try to open the app it usually doesn't load for a long time. Or just seems to hang so I have to close it down from recents. Then try it again.
Has any one else encountered these problems. It would be great to get some help. Thank you.
Sent from my XT1572 using Tapatalk