Document Viewer app - Nexus 7 Q&A, Help & Troubleshooting

Got a question about data stored under the document viewer app. I noticed that the stock document viewer app is using about 2.5gb worth of data storage. I only have the 8gb nexus 7 so that's definitely storage I could use. That's not normal right?
Sent from my Nexus 7 using xda app-developers app

You have 2GB of data associated with that app. Figure out what that data are, and if they are not important, hit the clear data button.
I haven't seen anything like that before. My total app + data is 11.5 MB.
Good luck.
Sent from my Nexus 7

theocoog said:
You have 2GB of data associated with that app. Figure out what that data are, and if they are not important, hit the clear data button.
I haven't seen anything like that before. My total app + data is 11.5 MB.
Good luck.
Sent from my Nexus 7
Click to expand...
Click to collapse
Thanks for the reply. I guess I'm just too scared to hit the clear data button and lose something I need. The only thing I use the document viewer app for is for PDF versions of school textbooks. I guess its worth a shot.
Sent from my Nexus 7 using xda app-developers app

joveezy said:
Thanks for the reply. I guess I'm just too scared to hit the clear data button and lose something I need. The only thing I use the document viewer app for is for PDF versions of school textbooks. I guess its worth a shot.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I just tried it on mine and my files are still there, but they took a bit longer to load, so maybe it's the cache.
Sent from my Nexus 7

theocoog said:
I just tried it on mine and my files are still there, but they took a bit longer to load, so maybe it's the cache.
Sent from my Nexus 7
Click to expand...
Click to collapse
Gonna do it now. Thanks for easing my worries. I think it is the cache for PDFs . I've been testing it out and it jumped up a bit within a few hours.
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Related

Does drop box work on the N7?

Whenever I open dropbox, get "dropbox has stopped working" is it just me, or does it just not work?
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Dazzuh said:
Whenever I open dropbox, get "dropbox has stopped working" is it just me, or does it just not work?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Works for me, but whenever I get an app that does that I clear the cache and data then reboot and log in again. So far that has cleared up any issue with an app that is compatible with any of my devices.
Been working fine for me since day one. Have you tried re-installing?
Sent from my Nexus 7 using xda premium
Perfectly okay with me. I can even stream movies from my Drop Box without cluttering with my clearwire 1.5 Mbps wifi !
Dazzuh said:
Whenever I open dropbox, get "dropbox has stopped working" is it just me, or does it just not work?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Clear app data and cache. Uninstall then reinstall.
Tried all of the above and still doesn't work, I'm using the tablet UI if that has anything to do with it, but I doubt it would.
Sent from my Nexus 7 using XDA Premium HD app
Dazzuh said:
Tried all of the above and still doesn't work, I'm using the tablet UI if that has anything to do with it, but I doubt it would.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Did you tweak the dpi? Does any other cloud service do the same? Try minus, cubby, skydrive, etc...
But saying that, dropbox has been working since day 1 for me as well.
Dazzuh said:
Tried all of the above and still doesn't work, I'm using the tablet UI if that has anything to do with it, but I doubt it would.
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
That's why it does not work. Go back to the standard dpi and get it setup. I think you can then change dpi and it will work.
Sent from my Nexus 7 using xda premium
kpjimmy said:
Did you tweak the dpi? Does any other cloud service do the same? Try minus, cubby, skydrive, etc...
But saying that, dropbox has been working since day 1 for me as well.
Click to expand...
Click to collapse
mwalt2 said:
That's why it does not work. Go back to the standard dpi and get it setup. I think you can then change dpi and it will work.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
I used the True Tablet Ui Patch (Link) And completely forgot to make a backup beforehand, Not sure if I can just change the DPI back again, But I'll check.
Edit: I can't, The DPI is currently at 213 |:
Edit 2: Got it working, thanks for the help.

[Q] Any experts out there?

I can't seem to find a solution to my problem. Please see attachment. Basically, I cannot use my camera or gallery because of a No External Storage Available message. I wanted to take pictures and clips over the holiday period (I haven't got a proper camera)... I would be very grateful for any help! Cheers!:fingers-crossed:
It would help if you attached a screenshot of your Storage screen in Settings. That will show what is available and what is used. Perhaps we can find your memory hog.
Groid said:
It would help if you attached a screenshot of your Storage screen in Settings. That will show what is available and what is used. Perhaps we can find your memory hog.
Click to expand...
Click to collapse
Thanks for your reply. Here is the screenshot. Seems ok, no?
Is this a 16gb model? Its showing less than 6gb of total storage,did you do something that changed partitions or something?
Sent from my SGH-I927 using xda app-developers app
---------- Post added at 08:22 PM ---------- Previous post was at 08:19 PM ----------
Your images folder might have been deleted or is corrupted,maybe a cause for gallery and your camera not finding it.
Sent from my SGH-I927 using xda app-developers app
Hi! No, it's the 8GB model, one of the very first batch...
I may very well have deleted the image folder when I was having problems with the update to 4.2. It would be great if you could tell me where to put it back (under pictures?) and what to name it. Thanks!
my Nexus 7 using xda premium
I will have to check it out when the wife gets back with the car,its kinda hard mounted.
Sent from my SGH-I927 using xda app-developers app
Thanks, I really appreciate it.
Sent from my Nexus 7 using xda premium
Storage/emulated/0/dcim/camera
Is the path mine uses on stock 4.2.1. You might want hook it up to a computer to find it unless you have a file manager.
Sent from my SGH-I927 using xda app-developers app
Oh, using ES File Explorer I can see that I have this folder, and I even have some pictures in it taken before the 4.2 update. For some reason my camera and gallery can't access it. Any ideas?
Sent from my Nexus 7 using xda premium
StrangerWeather said:
I can't seem to find a solution to my problem. Please see attachment. Basically, I cannot use my camera or gallery because of a No External Storage Available message. I wanted to take pictures and clips over the holiday period (I haven't got a proper camera)... I would be very grateful for any help! Cheers!:fingers-crossed:
Click to expand...
Click to collapse
have you tried using other cameera applications or quickpic and if so what were the results?
Maybe try to empty the folder onto your pc,maybe it is set to only use so much of the memory.
I have never used my camera so I can only make suggestions.
Sorry I cant help more.
Sent from my SGH-I927 using xda app-developers app
Just a thougt... did you try clearing the cache of gallery app..... settings - apps - all - gallery ... clear cache
Sent from my GT-I9100 using Tapatalk 2
go into apps in settings and clear galarys data and cache, force stop it to.
if all elce fails you could fastboot flash 4.2.1, after backing everything up with titanium backup.
Sent from my Nexus 7 using xda app-developers app
Ava.tar said:
have you tried using other cameera applications or quickpic and if so what were the results?
Click to expand...
Click to collapse
Thanks! Quickpic works but alternative camera apps don't... Any ideas?
Sent from my Nexus 7 using xda premium
IRX120 said:
go into apps in settings and clear galarys data and cache, force stop it to.
if all elce fails you could fastboot flash 4.2.1, after backing everything up with titanium backup.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I've cleared cache etc. But no luck... Thanks anyway.
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What is this file being created?

Hey guys been looking for an answer but only found a thread on evo 3d forums that doesn't have much activity, anyways I keep getting this file created every hour or so and its really starting to scare me maybe spyware or something. Trying to figure out why and where its coming from. Also attached inside contents.
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drmclove69 said:
Hey guys been looking for an answer but only found a thread on evo 3d forums that doesn't have much activity, anyways I keep getting this file created every hour or so and its really starting to scare me maybe spyware or something. Trying to figure out why and where its coming from. Also attached inside contents.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I would download Avast from Google Play and scan sdcard and apps. Not sure what it is. Looks like spam-ware.
stelv said:
I would download Avast from Google Play and scan sdcard and apps. Not sure what it is. Looks like spam-ware.
Click to expand...
Click to collapse
Thanks for the tip, just tried and avast says all is good. Should I be worried about this?
Sent from my Nexus 4 using xda premium
Just noticed I scanned it when the file wasn't there. Maybe I'll wait till it gets created then I'll scan?
Sent from my Nexus 4 using xda premium
I found that in my phone the other day too. I don't know what it is, but it doesn't really do anything.
Could be a log file. I'm not sure what it is. I would scan again once it appears. Not sure if it is I needed file or not. I don't have a nex 4 but was looking into getting one that's why I'm at the forum.
You can try sd maid which has a system cleaner. Or change the files permissions if you are worried about it transmitting data. But I wouldn't mess with it too much until you figure out what it is.
Sent from my HTC One X+
I suspect it's something to do with adverts in some app on your phone.
Sent from my Nexus 4
I have that file also, along with three others that I have no idea what they are.
Sent from my Nexus 4 using Tapatalk 4 Beta
You guys could wipe your sdcard with twrp if you are worried, but back up all your wanted sdcard data to a computer first. And then put it back on right after. I do that with my Nexus 7 sometime. Not sure if it is the same process on Nex4. It may not be necessary, not sure.
Sent from my HTC One X+
stelv said:
You guys could wipe your sdcard with twrp if you are worried, but back up all your wanted sdcard data to a computer first. And then put it back on right after. I do that with my Nexus 7 sometime. Not sure if it is the same process on Nex4. It may not be necessary, not sure.
Sent from my HTC One X+
Click to expand...
Click to collapse
I actually recently flashed completely back to stock cuz I was so paranoid and then I rerooted and flashed ROM and I still get it now.
Sent from my Nexus 4 using xda premium
Not sure then, maybe its ROM or root toolkit related.
Sent from my Nexus 7
drmclove69 said:
I actually recently flashed completely back to stock cuz I was so paranoid and then I rerooted and flashed ROM and I still get it now.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I think it's coming from an app. what apps did you install?
"We are Mologiq
A stealth-mode startup doing big things in mobile advertising."
http://mologiq.com/
http://forum.xda-developers.com/showthread.php?p=41867789#post41867789
got any of these apps?
Adobe Flash Player
ASOT unofficial
Chase banking app
Franco Kernel Updater
Gmail
GoBackup
Google Play services
Google Search
PowerAmp/ unlocker
Reddit news free
Solid Explorer/ unlocker
Vaulty
XDA app
YouTube
Zedge
also, this may be helpful (from https://play.google.com/store/apps/details?id=com.brosmike.airpushdetector&hl=en)
"If your device is running Android 4.1 "Jelly Bean" or higher, you don't need this app anymore! You can just press and hold on notifications and your device will tell you who is generating them."
try that on apps with notifications?
LooieENG said:
"We are Mologiq
A stealth-mode startup doing big things in mobile advertising."
http://mologiq.com/
http://forum.xda-developers.com/showthread.php?p=41867789#post41867789
got any of these apps?
Adobe Flash Player
ASOT unofficial
Chase banking app
Franco Kernel Updater
Gmail
GoBackup
Google Play services
Google Search
PowerAmp/ unlocker
Reddit news free
Solid Explorer/ unlocker
Vaulty
XDA app
YouTube
Zedge
also, this may be helpful (from https://play.google.com/store/apps/details?id=com.brosmike.airpushdetector&hl=en)
"If your device is running Android 4.1 "Jelly Bean" or higher, you don't need this app anymore! You can just press and hold on notifications and your device will tell you who is generating them."
try that on apps with notifications?
Click to expand...
Click to collapse
Yup those are the apps I have installed as of now.
Sent from my Nexus 4 using xda premium
drmclove69 said:
Yup those are the apps I have installed as of now.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Thanks guys, will try all suggestions and see what happens. BTW I don't use root toolkits I do it all through fast boot
Sent from my Nexus 4 using xda premium
drmclove69 said:
Yup those are the apps I have installed as of now.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
haha sorry didn't notice you posted that!
Found out reddit news free is what's creating the file. Automatically after opening it up the file appears.
Sent from my Nexus 4 using xda premium
drmclove69 said:
Found out reddit news free is what's creating the file. Automatically after opening it up the file appears.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Interesting, I don't have that app installed on my phone?
Sent from my Nexus 4 using Tapatalk 4 Beta
I have the following apps installed on my devices and don't have that file, so it may not be these ones:
Adobe Flash Player
Gmail
Google Play services
Google Search
XDA app
YouTube
LooieENG said:
"We are Mologiq
A stealth-mode startup doing big things in mobile advertising."
http://mologiq.com/
http://forum.xda-developers.com/showthread.php?p=41867789#post41867789
got any of these apps?
ASOT unofficial
Chase banking app
GoBackup
Reddit news free
Solid Explorer/ unlocker
Vaulty
Zedge
also, this may be helpful (from https://play.google.com/store/apps/details?id=com.brosmike.airpushdetector&hl=en)
"If your device is running Android 4.1 "Jelly Bean" or higher, you don't need this app anymore! You can just press and hold on notifications and your device will tell you who is generating them."
try that on apps with notifications?
Click to expand...
Click to collapse
I have removed the apps I have installed on my Device from the above list, The first one that springs to mind is the go backup. I would check there first.

[Q] Bad storage reading

Hi all,
I've got a nexus 4 here, running paranoid android 3.9, and my storage is just not right, When I calculate the taken up space by stuff like music, apps, others I should have a bit over 3gb of free space. And my phone says I've got 1gb. Any idea of what might be the problem?
I'll post a snapshot tomorrow when I get to the computer, for some reason it doesn't wanna post it from a phone.
Thanks!
Sent from my Nexus 4 using xda app-developers app
domiq123 said:
Hi all,
I've got a nexus 4 here, running paranoid android 3.9, and my storage is just not right, When I calculate the taken up space by stuff like music, apps, others I should have a bit over 3gb of free space. And my phone says I've got 1gb. Any idea of what might be the problem?
I'll post a snapshot tomorrow when I get to the computer, for some reason it doesn't wanna post it from a phone.
Thanks!
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Use the app Disk Usage: https://play.google.com/store/apps/details?id=com.google.android.diskusage
When you use it, make sure you click /data not just sdcard because /data directory is more accurate for checking storage
Thanks,
CWM backups take a bit more space then the ones on my old phone, where they would be around 500mb and on my nexus is around 2gb
Sent from my Nexus 4 using xda app-developers app

Lost pictures help please.

Ok so I tried deleting something .-. And well I wasn't paying attention and i deleted a whole album of my pictures and these pictures are when I first went to see my girlfriend for the first time to canada. And I just want to know if theres anyway recovering them back? ._.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Jellybeanteeker said:
Ok so I tried deleting something .-. And well I wasn't paying attention and i deleted a whole album of my pictures and these pictures are when I first went to see my girlfriend for the first time to canada. And I just want to know if theres anyway recovering them back? ._.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
IF they were on your external SD you can use a recover app like recuva or similar to attempt to recovery them. JUST don't write ANYTHING to it till you've attempted a few recoveries.
Can also use testdisk and photrec on linux
You can always just break up if not. Might be easier software way..
Good luck.
leaderbuilder said:
IF they were on your external SD you can use a recover app like recuva or similar to attempt to recovery them. JUST don't write ANYTHING to it till you've attempted a few recoveries.
Can also use testdisk and photrec on linux
You can always just break up if not. Might be easier software way..
Good luck.
Click to expand...
Click to collapse
Can you guide on me this?
Sent from my SPH-L720 using XDA Premium 4 mobile app
Try this:
http://www.piriform.com/recuva/download
http://www.piriform.com/docs/recuva/using-recuva
http://www.cgsecurity.org/wiki/PhotoRec_Step_By_Step
http://petapixel.com/2010/10/13/how-to-recover-deleted-photos-from-a-memory-card-with-photorec/
leaderbuilder said:
Try this:
http://www.piriform.com/recuva/download
http://www.piriform.com/docs/recuva/using-recuva
http://www.cgsecurity.org/wiki/PhotoRec_Step_By_Step
http://petapixel.com/2010/10/13/how-to-recover-deleted-photos-from-a-memory-card-with-photorec/
Click to expand...
Click to collapse
On phone or computer?
Sent from my SPH-L720 using XDA Premium 4 mobile app
take your SD card out of phone - if that's where you're pictures were, then place it in PC and try one of the suggested solutions.
or maybe these
http://www.youtube.com/watch?v=RVjiaes-vTE
http://www.youtube.com/watch?v=wCvl9IXlb1k
leaderbuilder said:
take your SD card out of phone - if that's where you're pictures were, then place it in PC and try one of the suggested solutions.
or maybe these
http://www.youtube.com/watch?v=RVjiaes-vTE
http://www.youtube.com/watch?v=wCvl9IXlb1k
Click to expand...
Click to collapse
Thank you so much
Sent from my SPH-L720 using XDA Premium 4 mobile app
Jellybeanteeker said:
Thank you so much
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hope you get em
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leaderbuilder said:
Hope you get em
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm trying there's so many things tho like idk what to do now x.x
Sent from my SPH-L720 using XDA Premium 4 mobile app
Have you had any luck recovering those deleted photos?
I had success useing "disk digger" it recovered 2500 photos. (accidentally deleted a album) roughly 650 of them were corrupted but it was still a success most of them were salvaged.
Sent from my SPH-L720 using XDA Premium 4 mobile app
I used Sandisk RescuePro and it worked great for a microSD card. The key to recovering lost photos is to not shoot any more pics or format i.e. the less you write to the card the better your chances of recovery.
For things stored on your phone, try Disk Digger that 'Menance_69' mentioned or checkout Undelete For Root Users (as the name implies it's only for rooted devices). Hope this helps.
Re: Lost pictures help please
See, now a days so many data recovery tools are available on internet to help you out from this kind of situation. Some days ago I found one tool named as Remo Recover and it fascinated me with its qualities.
MENACE_69 said:
Have you had any luck recovering those deleted photos?
I had success useing "disk digger" it recovered 2500 photos. (accidentally deleted a album) roughly 650 of them were corrupted but it was still a success most of them were salvaged.
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes it definitely worked and yeah I recovered over 2500 aswell and I deleted an album that I had 250 pictures of me and my gf if only seen her once cause long distance me in usa and her in canada so after deleting it by accident you could of guess how I felt anyway some were corrupted but still backed up most even pictures I deleted like year ago by accident as well. It's just amazing how I got everything back and thanks so much to @leaderbuilder
Sent from my SPH-L720 using XDA Premium 4 mobile app
Jellybeanteeker said:
Yes it definitely worked and yeah I recovered over 2500 aswell and I deleted an album that I had 250 pictures of me and my gf if only seen her once cause long distance me in usa and her in canada so after deleting it by accident you could of guess how I felt anyway some were corrupted but still backed up most even pictures I deleted like year ago by accident as well. It's just amazing how I got everything back and thanks so much to @leaderbuilder
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
congrats, man! one thing you could do, too, is get a free dropbox account, and install the app. it will automatically backup all your photos onto your dropbox account as you take pictures. definitely saved me more times than i can count.
for other people's reference, there's also an app called DiskDigger that you can run from your phone that does the same thing as programs mentioned in other posts.
iamonyx said:
congrats, man! one thing you could do, too, is get a free dropbox account, and install the app. it will automatically backup all your photos onto your dropbox account as you take pictures. definitely saved me more times than i can count.
for other people's reference, there's also an app called DiskDigger that you can run from your phone that does the same thing as programs mentioned in other posts.
Click to expand...
Click to collapse
Yeah I used diskdigger and I've had dropbox but I stopped the auto upload but after that I uploaded them
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