Database Users

Earphone problem with Viber and Tango

Hello,
I have an issue that i'm having when i call people with Viber on my Google Nexus 4. While using the phone speaker or the earpiece i hear the voice of the person i'm speaking with clearly without any audio buzzing but when i use the earphones, i'm hearing a background buzzing even before the connection is established with the person while it's still ringing. I also have a Bluetooth headset and it's working perfectly , this issue only appears when using the earphones . I've also tried different earphones without any success.
Does anybody have the same issue ?
Thank's

Can anyone try to reproduce this issue on his phone please, so i can know if it is a hardware problem and eventually send my Nexus 4 back to google for repairing.
Thank you.
mamoun1991 said:
Hello,
I have an issue that i'm having when i call people with Viber on my Google Nexus 4. While using the phone speaker or the earpiece i hear the voice of the person i'm speaking with clearly without any audio buzzing but when i use the earphones, i'm hearing a background buzzing even before the connection is established with the person while it's still ringing. I also have a Bluetooth headset and it's working perfectly , this issue only appears when using the earphones . I've also tried different earphones without any success.
Does anybody have the same issue ?
Thank's
Click to expand...
Click to collapse

mamoun1991 said:
Hello,
I have an issue that i'm having when i call people with Viber on my Google Nexus 4. While using the phone speaker or the earpiece i hear the voice of the person i'm speaking with clearly without any audio buzzing but when i use the earphones, i'm hearing a background buzzing even before the connection is established with the person while it's still ringing. I also have a Bluetooth headset and it's working perfectly , this issue only appears when using the earphones . I've also tried different earphones without any success.
Does anybody have the same issue ?
Thank's
Click to expand...
Click to collapse
Known issue. You probably buzz all the time. Search earpiece buzzing/crackling.

ace7196 said:
Known issue. You probably buzz all the time. Search earpiece buzzing/crackling.
Click to expand...
Click to collapse
No it seems finally to be a proximity sensor problem because i was able to reproduce it with an application which turns off the screen even when not incall and the buzzing appeared while listening to music !!! It was this topic which made me "smell a rat" : http://forum.xda-developers.com/showthread.php?t=2129140&highlight=proximity
Then i decided to disable the proximity sensor since it will solve my problem and still i can use lock unlock during a call, so i tried the build.prop solution : http://forum.xda-developers.com/showthread.php?t=1626611 without success
and then i tried this http://forum.xda-developers.com/showthread.php?t=1658474 without success too.
Any idea please to help me solve my problem ?

[Q] mic muted during call

hey there,
please help me.
the mic on my n4 during call remains muted,i can hear the person talking from other side but he cant.
but the mic works when i shooted a video clip from stock camera..
even if i click on that 'mic' icon during call it remains muted.
i tried reflashing rom,kernel and gapps..but same problem continues.
so it is not a hardware problem
device info
rom:cm 10.1.3
kernel : franco milestone 3

[Q] i9500 Low Mic Issue

Hello everybody,
I'm sorry for opening that topic but i'm desperate now. I saw similar topics for that but i tried every written solution on that topics not working.
Last month i've rooted my i9500 first time and flashed CyanogenMod (4.4.2 Kitkat). There were few bugs on this ROM. For example Camera Problem, Low Mic issue etc.. After i used that ROM 2 days, i decided to change my ROM because of bugs. I changed 4-5 ROMs for i9500. ( Phoenix, CyanogenMod(New Version), MIUI etc... But the low mic issue was still there.
I tried flashing Stock Rom 4.3
Flashing Stock New Rom 4.4
Flashing stock Kernel and stock Radio
Flashing other ROMs...
I tried all of them. All problems gone except low mic issue. First I thought something wrong with my hardware but after that i noticed that the low mic issue is just running on Phone Calls. If i open speaker my voice is perfect but in normal call people barely hear me or don't hear me.
Voice recorder and Video Recording is perfectly record sound. The problem is occur only Phone Call without speaker.
So i need your help, how i can solve this low mic issue ?
Thanks for all.

try downloading AudioManager on play store and see if it helps. It could be a hardware problem you know.
cheers ~

I downloaded AudioManager but nothing changed. I guess the problem is not hardware because if i use speaker on phone calls my voice is perfect. Audio recording and video recording are also perfect.

No solutions ?

please help me about this. i tried everything i've read nothing changed.

You've probably got dirt in your microphone hole, locate it on the bottom of the device and use a dental pick or something to clear the blockage.

Perhaps you're covering the microphone hole when you hold up the phone to your ear?

I tried to clean it nothing changed. I'm holding same as i always do . I tried directly speak to mic hole. Nothing changed

Same Issue please help us
I Have same issues, im sure Hardware is working Fine, mic in low volume if using at phone call and record voice note. but in other apps like Audio Record, and Activate Speaker Phone mic is Working properly, S Voice, etc

I also upgrade my device GT-I9500 JB 4.3 with firmware for Russia I9500XXUFNB3_I9500SERFNB3_I9500XXUFNA6_HOME
After that , start my problem with S4 device and microphone NOT working level is so bad and low .... sound is very poor
If I use speaker option mic working good , also if I use bluetooth headset for communication sound work good , normal .
But have problem if I answering and try talk "normally " by microphone .
Today try with other 4.4.2 firmware like I9500XXUFNB7_I9500OLBFNB4
But unfortunately, there is still the problem with my S4 GT-I9500
My mic work good with JB 4.3 but this problem start when upgrade to 4.4.2
Best ,
Z.

can someone edit this..?
same here~
but can someone test or edit file default_gain.conf maybe it will solve our prob
Thanks
(remove .zip)

same weird problem
i9500. on AOSB KK 4.4.4 1.3v mic works fine on phone calls, whatsapp voice, recorder,etc
but on euphoria rom , some builds mic only works in whatsapp and google nw etc and not on phone calls
frapetis CM12 v19build, mic works sometimes in calls, sometime not, sometimes after dialling crazy screetching noise comes, cannot hear the call then nor they can hear me. after 2-3 call attempts, voice becomes fine,and can call with no troubles. but this sh*T keeps happening.
tried going back to TW(AURORA, STOCK) , still same story, mic not working in calls, but in voice recorder
Some builds mic doesnt work only,anywhere.
anyone any help >_<
considering the fact that voice works with KK and problems are only in 5.0/.1 ROMS. tried different modems for lollipop also, still no use

Microphone Issues on Asus Zenfone 2 Laser Ze550kl

Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks

Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk

CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.

[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103

[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.

Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back

Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.

I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.

hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends

[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app

I am also facing same problem. Suddenly the mic of my asus fails to work.

Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.

problem with microphone

Hello guys, how are you?
I wish to be good all of you, and Happy New Year !!
I have p8-lite AL-21
alot of times while calls I should to increase my voice to make other person listen to me clearly
and some people asks me to increase my voice in the call to listen me clearly
and this is very annoying because i would like to talk in low voice at calls!
but, while recording any video the sound is clear and stereo in it ! "only little bit low when play it from Computer"
anybody have the same problem?
and how can I test the lower the microphone ?
waiting for your replays, Thanks !
​

guy!, any body know?

I am waiting....

nobody know hot to test microphone !!

i have the same problem...

sousap said:
i have the same problem...
Click to expand...
Click to collapse
did you find a solution for it?
anybody know any idea?!

Push
Gesendet von meinem ALE-L21 mit Tapatalk

Bump.
Anyone ?

Same issue here
Hi,
Same issue here. I tried apps like recorders and sound meters and it looks like my microphone is working fine. It's getting way more low volume sounds than me talking right next to it. However, during the call people complain they can't hear me.
I've tried two things so far:
- disabling "Virtual HD call" in the dialer settings; or enabling it, no change
- adding
Code:
ro.config.dualmic=false
in /system/build.prop, no change
I've had the phone for a month, it started acting up about a week ago. Unlocked bootloader, Android 6 B574, rooted, but it started acting up 2-3 weeks after updating, so it doesn't seem to be related.
Any ideas would be appreciated.
Thanks.