Can't get Pc or mac to recognize N7 - Nexus 7 Q&A, Help & Troubleshooting

Can't get a Pc to recognize my N7, I have installed the correct drivers and was able to access as a mass storage before I began rooting / bootloader work. Whenever I try now I get the noise that something is connected via the USB port but that's it from a computer standpoint. The tablet says it is connected as a media device. I've tried reinstalling the drivers and doing a factory wipe and still no luck. Same issue on mac. any responses are greatly appreciated.
Thanks
Drivers installed using toolkit 2.0

Related

help after brick weird problem

So after having problems a full odin was perfomed everything is perfect accept when i plug in to computer I cannot access the USB drive.
I have repeatedly tried every restore option on this forum and I get same result. When I plug in and mount mass storage it pops up on my computer as CD ROM (e Verizon Mobile. and nothing can be accessed.
Ive also tried multiple computers and tried reinstalling drivers on my main comp. ALL with same result.
Any tips would be greatly appreciated.
Thanks.
restarting your phone with the usb plugged in didn't work?
http://forum.xda-developers.com/showthread.php?t=880699

[Q] computer wont recognize my Nexus 7

Can't get a Pc to recognize my N7, I have installed the correct drivers and was able to access as a mass storage before I began rooting / bootloader work. Whenever I try now I get the noise that something is connected via the USB port but that's it from a computer standpoint. The tablet says it is connected as a media device. I've tried reinstalling the drivers and doing a factory wipe and still no luck. Same issue on mac. any responses are greatly appreciated.
Thanks
Drivers installed using toolkit 2.0

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

TMobile G2 cant connect to PC over wire

So, I cant seem to be able to connect my G2 to the PC via USB cable. I get "usb device not recognized" error, and when looking for the device via LGPC Suite, it says driver not installed and attempts to re-install the driver to no avail. Im using Win 7 64 bit. Here's what Ive done to attempt to fix it:
Tried uninstalling and reinstalling both the driver and LGPC Suite in my normal user account and in admin admin account.
Redownloaded both driver and LGPC Suite and doing the above.
Tried 3 different USB cables.
Tried 2 different USB ports.
Yes, Im changing the connection options on the phone from MTP and LG Software.
Phone charges normally over USB.
I *can* however connect to LGPC Suite via wifi successfully.
Any ideas? Im stumped.
blackangst said:
So, I cant seem to be able to connect my G2 to the PC via USB cable. I get "usb device not recognized" error, and when looking for the device via LGPC Suite, it says driver not installed and attempts to re-install the driver to no avail. Im using Win 7 64 bit. Here's what Ive done to attempt to fix it:
Tried uninstalling and reinstalling both the driver and LGPC Suite in my normal user account and in admin admin account.
Redownloaded both driver and LGPC Suite and doing the above.
Tried 3 different USB cables.
Tried 2 different USB ports.
Yes, Im changing the connection options on the phone from MTP and LG Software.
Phone charges normally over USB.
I *can* however connect to LGPC Suite via wifi successfully.
Any ideas? Im stumped.
Click to expand...
Click to collapse
Sorry for bumping old thread, but have you found a solution? I found my self in exactly same situation as you describe.
Phone is in LG Software mode
LG Suite can find the phone over Wi-fi, other modes work through USB.
Tried on two different computers, with win7/win8 respectively.
Stock EU ROM, just bought it.
Tried different USB ports.
Yet PC doesn't recognize it :/
EDIT: Never mind, solved it by following the following instructions in another thread:
cmahendra said:
You must be on 64 bit windows. Not even on 64bit, Still try this...
1) Uninstall LG Drivers, LG PC Suite and anything you see named LG. Restart PC.
2) Install latest LG Driver from this post (step 4)
3) Install Optional MTP Driver from this post (step 4)
4) Open Windows Device Manager (just to watch whats happening.)
5) Disconnect Internet (To avoid stupid online WDM drivers)
6) Connect phone with Usb and let drivers install automatically. Give it some time to install drivers keeping watch on Device Manager window.
7) Keep changing USB connect modes to all modes one-by-one on Phone and let drivers install.
You should see MTP drivers installed now. If this does not help, cant think of anything else. If this works, press THANKS button
EDIT: Connect USB at backside of pc, directly to USB on pc motherboard.
Click to expand...
Click to collapse

MTP Mode not working

Hey,
So I got my D802 today and I want to do the whole Root, Recovery, ROM shenanigans.
But for the love of god I cant connect the phone in MTP mode, so I cant Root, nor install a recovery.
I cant connect to the LG PC Suite either.
Any Ideas?
what connection type are u choosing after plugging it into the computer? are u running Windows, Mac, Linux? Windows will work with mtp out of the box but I think Mac and Linux need phone drivers installed. Windows will need drivers when you're ready to "unlock" using adb.
Sent from Tapatalk using my xposed VZW G2
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
E-I-K-E said:
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
Click to expand...
Click to collapse
when you first plug in your phone it gives you the option to install the drivers needed to connect in the different modes, if not on the top right corner of the menu with charge/mtp/pc software it should have the option to install the drivers
E-I-K-E said:
Right, so I´m running Win7 64 Bit
I tried multiple USB Ports, rebooting PC and Phone, resetting Phone and now i´m all out of ideas
I never had any problems with the other phones I rooted and unlocked on this Computer
Click to expand...
Click to collapse
you never said what connection type you're choosing on the phone after plugging it in. there are a few options and change how the phone is seen by Windows. some options won't have it display as an mtp device or as a drive letter in my computer.
Sent from Tapatalk using my xposed VZW G2
Usb cable problem?
Try toggle usb debugging
Sent from my LG-D802 using XDA Premium 4 mobile app
Really Weird
I'm having the same issue. I'm running OptimusG3 v1.3, I've never had an issue with it before, I used MTP to transfer files yesterday, worked flawlessy, now it won't. I was trying to map the G2 as a network drive, I installed LGPCSuite, a couple of other software that should be inconsequential, and suddenly my phone says connected as MTP, but my laptop won't recognize or show the device in My Computer. I get installing device drivers prompts, I used the hardware and devices troubleshooter which told me 'LGE Android MTP Device has a driver problem' and LGE Mobile USB Modem has a driver problem. Reinstall device driver -> completed, but still not fixed. I installed LG's universal uSB tool or whatever, no fix. I have no idea wth is up (It's not a USB debugging accidental toggle either). I'll try uninstalling PCSuite. I though it would be more useful

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