Touchscreen Unresponsive Sometimes - Nexus 7 Q&A, Help & Troubleshooting

Hi, wondering if others had similar problems or fixes.
After a while of use, the touchscreen becomes unprecise and quite unresponsive. For example, it becomes difficult to input strokes or use the keyboard. This problem disappears when I immediately sleep and reawake the device.
Any ideas?
Thanks!!!
Sent from my Nexus 7 using xda app-developers app

There's already a thread for that.

timmyaung said:
Hi, wondering if others had similar problems or fixes.
After a while of use, the touchscreen becomes unprecise and quite unresponsive. For example, it becomes difficult to input strokes or use the keyboard. This problem disappears when I immediately sleep and reawake the device.
Any ideas?
Thanks!!!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I have been having the same issue. I really don't want to send it back.
Here is the other thread where this is being discussed
http://forum.xda-developers.com/showthread.php?t=1792722&highlight=touchscreen

I have the issue sometimes too. Nothing to write home about. I just turn off the screen and turn it right back on and it seems to work. For the money and performance this thing is my new love. I haven't turned on my laptop in 3 days.
Sent from my Nexus 7 using Tapatalk 2

Related

Unresponsive touchscreen on some points.

After using the new SGTab 2 7" I have experiencing the touchscreen is unresponsive in some occasions.
For example closing the tabs in the brrowser on the X mark is very hard, both in the stock browser and Chrome.
When I try to clear my mssage in the bottom right corner, it also doesn't recognize my touch on various occasions.
It seems to me that along the edges of the screen, the touches are harder to recognize. Have any of you recognized this problem aswell?
After reading a review on Techradar.com, this passage stood out for me:
''Disappointingly, we found the touchscreen experience to be a little sub-par. The sensitivity of the display was lower than we expected, and we found it hard to register presses on small parts of the browser, such as links, and the close tab button.''
Sent from my GT-P7510 using xda premium
I encountered the same fault/defect on my Tab2 10.1
especially on small objects,
but it seems not to be constant.
meaning it generally works, but sometime i have to press multiple times to activate the selected button or object.
I found that fingerprints really lower the sensitivity of the screen. If you wipe off the screen after prolonged use, the touch experience will be much better. I verified this using a touch recognition program.
Sent from my GT-P3113 using XDA
matt30 said:
I found that fingerprints really lower the sensitivity of the screen. If you wipe off the screen after prolonged use, the touch experience will be much better. I verified this using a touch recognition program.
Sent from my GT-P3113 using XDA
Click to expand...
Click to collapse
Yeah I wipe and I wipe haha..on all my devices. But it seems worse on this device, compared to all others even though I clean very often.
Cheers for your suggestion though
Sent from my Galaxy Nexus using xda premium
thats true
some times happens to me too in youte app, i notice it only there still.
Same thing here, it gets incredibly frustrating for me. It's very noticeable trying to close a tab.
Sent from my Galaxy Nexus using Tapatalk 2
Is it a hardware or software issue?
Software...lately it doesn't happen anymore..on and off
Sent from my Galaxy Nexus using xda premium
Got mine today. And ive been fine, then again i have a crappy screen protector lol.
After rooting and flash a custom rom on p5100, everything is OK. Become responsive. So I believe Samsung touchwiz on ics might be the cause of the problem.
Yeah me too not satisfied with the samsung touch wiz...but I don't think I am having problem with touch screen...though it is not as smooth as with iPhone 4...
Sent from my GT-P3113 using xda app-developers app
Do you have a screen protector on? Mine was crappy with it on, so i removed it.
Sent from my GT-P3113 using Tapatalk 2
Had this problem when I was on Stock. Not dead touch points but it was more like an inability to sense my touch due to lag due to touchwiz. Changing to nova launcher helped... And then.... Tried CM9 rom and all is well. Not sure if you wanna take that route but for me... It worked. I am a happy camper!
Sent from my GT-P3113 using Tapatalk 2
Is there a way to calibrate the screen on the T2 10.1?
After 10 minutes of reckless racing 2, the screen gets unresponsive, i think it might be something to do with the battery or cpu getting hot, I am using the stock modified rom from metallice

Touch screen issue

I have nexus 7 for a week. From first day i have problem in touch screen . When i work some minutes (2 to 10 minutes) touch screen not work truely. When i drag an icon on home screen it vibrate in self place but my finger is not moving.
When im using chrome browser, scrooll pages are with lag. it like this touchscreen link with my finger is disconnected and connect again.
But when i turn off display by using power btn, and turn on tablet again problem fix for some minutes again.
Does any body have this problem?
Thanks for your help...
Sent from my GT-N7000 using Tapatalk 2
mazmazmaz said:
I have nexus 7 for a week. From first day i have problem in touch screen . When i work some minutes (2 to 10 minutes) touch screen not work truely. When i drag an icon on home screen it vibrate in self place but my finger is not moving.
When im using chrome browser, scrooll pages are with lag. it like this touchscreen link with my finger is disconnected and connect again.
But when i turn off display by using power btn, and turn on tablet again problem fix for some minutes again.
Does any body have this problem?
Thanks for your help...
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
From what I've seen, others with similar problems have returned their Nexus 7 to the store they got it from and exchanged it for a working N7. I would recommend you do the same. If you got yours from the Play store, start an RMA. If you got it from a B&M store, exchange it.
Since you've only had your N7 a week, you shouldn't have any problems exchanging it.
Sent from my Paranoid Nexus 7
RockNrolling said:
From what I've seen, others with similar problems have returned their Nexus 7 to the store they got it from and exchanged it for a working N7. I would recommend you do the same. If you got yours from the Play store, start an RMA. If you got it from a B&M store, exchange it.
Since you've only had your N7 a week, you shouldn't have any problems exchanging it.
Sent from my Paranoid Nexus 7
Click to expand...
Click to collapse
You think there isnt any way to fix this pro?
Sent from my GT-N7000 using Tapatalk 2
mazmazmaz said:
You think there isnt any way to fix this pro?
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
It seems like it's an issue with the touchscreen itself. I have no idea how to verify or solve this issue, though. That's why I would personally exchange the N7 as defective. I would think that since your problem is clearly demonstrable, it would be easy to exchange or RMA.
But there may be a solution around that someone else has heard of. If anyone with greater knowledge of touchscreen issues wants to weigh in on this, please do.
Sent from my Nexus 7 using xda premium
I just started seeing this issue. At first it was only happening within apps. I thought it was issue with maybe stretching the app to a larger screen. But I started seeing it on the home screen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
There was a fix posted here somewhere for a package called surfaceflinger-fix.zip you flash in recovery. Made a huge difference on the touchscreen non responsive issue.
Skyrocket on AOKP by R4ins
mrhomiec said:
I just started seeing this issue. At first it was only happening within apps. I thought it was issue with maybe stretching the app to a larger screen. But I started seeing it on the home screen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
When This Problem Happen I Have This Issue On Home Screen Of Lancher And Every Other Pages . After Reset Factory Without Any App Also I Have It
I got same problem on my defy motorola.... i change rom. clean... did many things and the ghost was still using my phone....
return ur Nexus 7....
Envoyé depuis mon Nexus 7 avec Tapatalk
swisstourist said:
I got same problem on my defy motorola.... i change rom. clean... did many things and the ghost was still using my phone....
return ur Nexus 7....
Envoyé depuis mon Nexus 7 avec Tapatalk
Click to expand...
Click to collapse
I Cant Return my N7 please recommend another suggestion
tnx
yea, i'm just out of my 15 days return/exchange with Wal-mart.
so far it's been happening not too often. it sucks when i'm trying to swipe between home screens, or scroll thru my email, nothing happens.
mrhomiec said:
so far it's been happening not too often. it sucks when i'm trying to swipe between home screens, or scroll thru my email, nothing happens.
Click to expand...
Click to collapse
and when you turn off display and turn on again problem will fix
I have also experienced this. I I didn't try turning screen off then on but I rebooted then it was fine again.
I'm more inclined to think that this is a driver bug than a hardware fault
Sent from my Nexus 7

N7 Not Recognizing Touch EXCEPT Notification and Navigation Bars

I have three users configured and at times the tablet seems to lock up. But I can still pull down the notification drawer and setting drawer. I can touch the back, home, or multitask softkeys, or slide up for Google now.
But no matter where I navigate to, the N7 does not register touches in the "screen" area.
I have found that pulling down the setting drawer and tapping the user to "logout" and then logging back in immediately fixes the issue. Also toggling sleep/wake button and logging back in also fixes it.
Is this a known issue? Is this multiuser, software or hardware specific? Any solutions?
(I read back through a couple weeks of posts but didn't see this issue)
--- UPDATE------
Just happened again. But I left it alone for a minute, picked it back up and it was working fine. Perhaps this is app lag. The notification and navi bar work because they're systems but the screen stops taking input while it lags....(just a thought, I don't know how that stuff might work)
BTW I have a 32 GB N7, it is not rooted, and is fully up to date running 4.2.1
Sent from my LG-P930 using xda app-developers app
Im having the same issue with mine..just got it afew days ago and it just started about an hour ago. I think its a screen issue cause now it keeps coming up with the menu to change wallpapers without me touching it. And its been locking up alot. Might have to RMA it.
Sent from my SCH-I535 using xda app-developers app
RMA it? Is yours rooted? Do you have multiple users?
Sent from my Nexus 7 using XDA Premium HD app
Do you have an otg cable? Try connecting a mouse to it when it does this and see if it recognizes mouse actions.
Sent from my Nexus 7 using XDA Premium HD app
if youre rooted, try a different rom, i had similar problems, but when i flashed cm10.1 it's gone. btw why is this topic in general not q&a?
Billchen0014 said:
if youre rooted, try a different rom, i had similar problems, but when i flashed cm10.1 it's gone. btw why is this topic in general not q&a?
Click to expand...
Click to collapse
This is not a question it is an issue with the device. This is appropriate for general.
Sent from my Nexus 7 using XDA Premium HD app
AFAinHD said:
Do you have an otg cable? Try connecting a mouse to it when it does this and see if it recognizes mouse actions.
Click to expand...
Click to collapse
I do not have an otg cable.
Sent from my Nexus 7 using XDA Premium HD app
Damn. Well maybe get a log cat next time it happens. Maybe there will be something there to show why it stopped working.
Sent from my Nexus 7 using XDA Premium HD app
I'll have to learn how to get a logcat. But I was able to recreate the issue and get a video. I could only get it to affect settings and the play store but I've had this in the launcher before too. I don't think you can hear but tapping the screen was causing the touch sound.
Video: https://www.youtube.com/watch?v=y6xMYUxYv9k&feature=youtube_gdata_player
Sent from my Nexus 7 using XDA Premium HD app
ShadowOf said:
Video: https://www.youtube.com/watch?v=y6xMYUxYv9k&feature=youtube_gdata_player
Click to expand...
Click to collapse
No one has had this issue? I've only experienced it in Settings and PlayStore on me first and second user, nothing on my third user. Also noticed a litte lag on the homescreen too.
In the video you may be able to hear the touch feedback sound. The screen is recognizing taps but not doing anything. Sleep/Wake fixes the issue until you leave the app...
Guess I'll need to exchange my N7 and hope to get one without this issue.
Why did this get moved to Q&A??
Are Issues not discussed in General?
[SOLVED]
I was using APP LOCK on User #3 and that caused what seems like an overlay that prevented touch on users 1&2.
I sent this issue to the apps support. And will try to find a free app locker that is milti-user friendly.
Sent from my LG-P930 using xda app-developers app

Lockscreen freezes after sleep

Hello!
Just got my Nexus 4 and I am loving it. But my Lockscreen sometimes freezes when I hit the power on button, or it is at least unresponsive. I have to turn off the screen and turn it on again to unlock. This happens everytime the phone has been locked for a while.
Any fix for this issue or should I get my phone replaced? Seems software related
Sent from my Nexus 4 using XDA Premium HD app
No one else has this issue?
Sent from my Nexus 4 using XDA Premium HD app
I have the same issue and wants to know the reason.
I have the same problem, and I think i have found a way to replicate the issue.
1. Turn off the screen.
2. Wait around 5 seconds.
3. Put three fingers on the screen at the same time.
4. And immediately without moving the fingers turn on the screen.
At this time the touchscreen doesn't respond or it has some kind of lag and you have to reunlock the screen to make it work again.
Can anyone test this?
Sorry for my english.
csanz91 said:
I have the same problem, and I think i have found a way to replicate the issue.
1. Turn off the screen.
2. Wait around 5 seconds.
3. Put three fingers on the screen at the same time.
4. And immediately without moving the fingers turn on the screen.
At this time the touchscreen doesn't respond or it has some kind of lag and you have to reunlock the screen to make it work again.
Can anyone test this?
Sorry for my english.
Click to expand...
Click to collapse
This doesn't have any effect on my phone. I'm not sure if I'm doing it right though lol.
Sent from my Nexus 4 using Tapatalk 2
Mine neither
Sent from my Nexus 10 using XDA Premium HD app
Same
Ive been having this issue for a while, even through the most recent update. I tried the three finger thing, and it doesnt freeze it. Anyone find any fixes yet? Maybe it's an app?
Happens to me too, I thought I was the only one.
Sent from my Nexus 4 using Tapatalk 2
csanz91 said:
I have the same problem, and I think i have found a way to replicate the issue.
1. Turn off the screen.
2. Wait around 5 seconds.
3. Put three fingers on the screen at the same time.
4. And immediately without moving the fingers turn on the screen.
At this time the touchscreen doesn't respond or it has some kind of lag and you have to reunlock the screen to make it work again.
Can anyone test this?
Sorry for my english.
Click to expand...
Click to collapse
I can reproduce using this method. It's very annoying when it happens in the wild though, I was unable to unlock at all the other day, had to power off and on the device. Also wasn't able to answer a call !!!
---------- Post added at 04:57 PM ---------- Previous post was at 04:19 PM ----------
Please can people having this issue visit:
https://code.google.com/p/android/issues/detail?id=53245
and vote it up!
Thanks for this thread. Same problem
Sent from my Nexus 4 using Tapatalk 2
i have the same issue too. I thought my unit was defective.
So is this a software or hardware issue?
Hi,
I seem to have the same issue. It renders my phone useless. While trying to figure out what exactly is affecting it. I found if i enable under developer option >> input >> show touches the next time this issue happens i can see that the phone screen is constantly being touched (w/o having any finger on screen).
I am also awaiting any solution for this issue.
Let's just hope that this can be corrected with software.
Sent from my Nexus 4 using Tapatalk 2
FatalityBoyZahy said:
Let's just hope that this can be corrected with software.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Please make sure you vote here https://code.google.com/p/android/issues/detail?id=53245
So google takes notice
Sent from my cm_tenderloin using Tapatalk HD

Anyone else sometimes experience touches not registering on the touchscreen?

Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
Macmee said:
Randomly it seems, when I tap on the touchscreen on my new N7 2013, nothing happens, and I have to repeat the process several times before my touches are registered.
Does anyone else have this problem?
Click to expand...
Click to collapse
See my thread titled " Another touch issue, with reproducible steps".
Go into developer options and enable "Show touches" and "Pointer location"
If you see your touches registering but the app isn't responding, it is probably a problem with the app. If you see random stuff on the screen, probably a problem with the digitizer or digitizer in combination with the driver/software in this release.
Ive experienced this a few times and it seems to be a software /hardware interface issue with particular custom rom builds ive installed. I know the touchscreen hardware itself was fine when I forced reboot into recovery and the touchscreen worked as normal in custom recovery.
Sent from my Nexus 7 using Tapatalk 2
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
Sent from my SPH-L720 using xda premium
dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Are you running yours stock
Sent from my Nexus 7 using Tapatalk 2
I am and I'm experiencing same problem I have 32gb stock and installed all updates... Actually did not have problem till update 4.3
Sent 4rm my Paranoid Nexus 4.3 LTE...
kayone73 said:
Are you running yours stock
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Yeah totally stock.. this was happening last night and actually today it hasn't happened in the 20 minutes I messed around while working. Gonna hang onto it for now unless it creeps back up
Sent from my SPH-L720 using xda premium
dcaplinger76 said:
Is everyone experiencing this or is it only certain units. Mine does it even when holding and firmly pressing. Gonna take it back and try another if its not all.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
I wouldn't. If you had a Verizon Galaxy Nexus when it came out, you'll remember that it had the same issue with certain points on the screen (lower right hand corner) when using multi-touch applications. The entire screen would either stop seeing input or start going erratic and creating faulty inputs that weren't happening. It isn't a hardware issue, proven by some users experiencing it and some not. The only time I've experienced it is in the Netflix application while trying to choose a show to watch. I re-boot the application and viola, no more issue. Some in this thread even are stating that they only see the problem sometimes after getting the 4.3 update.
In short, it's software and not hardware.
Same issue when not touching with both hands somehow (like if the tablet is flat on a table).
Sent from my Nexus 7 using xda app-developers app
Haven't had a problem with mine. I just got it today, and it's worked like a charm. I bought mine from Gamestop if that helps any.

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