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Hello everyone
this is my maiden voyage into this forum having lurked for a while since i got my HD2...
Please stick with me,
I have uncovered some grossly outrageous prices from 2 of the leading hd2 repair teams on the internet in the U.K.......
read on .....
well,
The day i decide to step foot into primark, i drop my hd2 and it drops less than a meter from my hand and catches the corners and shatters the glass screen....
after a slightly delirious 20 minutes of laughing i tried to use my phone.
unbelievably it worked absolutely fine! albeit with cracked glass and fine shards of glass sticking into my fingers....
so i immediately set about trying to find out where i could get it fixed online.
The first stop was TurnOnYourMobile.co.uk who quoted me just over £200 to have the screen replaced. They offered a "We'll beat the Price of our competitors" thing, and so i looked elsewhere .
Hence, next stop, Undercutter.co.uk...
According to the very difficult to use website, it would cost me £85! bargain i thought...
so i went back to TOYM to see if they could do a price match?
the answer was no....
oddly, it seemed that Mark at TOYM used to do the repairs for Undercutter and believed that Simon at Undercutter was confusing the Touch HD with the HD2 and that his quote was incorrect.
Back to Undercutter and when i emailed directly to Simon i was quoted £115 plus £8.50! still less than TOYM but a little bit more than undercutters own website stated! not a good sign!
So i did my own survey of prices of the HTC HD2 screen Glass Screen Digitizer.....
to find that the screen alone ranges from £23.50:gultek.eu/htc-hd2-digitizer.html
to £44.95 mobilefun.co.uk/htc-hd2-replacement-lcd-p23948.htm
I emailed Simon at Undercutter about this!
The fact that the screens were available for Under £50 and yet he was charging nearly £70 on top of that to spend less than 20 minutes replacing the screen..... a Whopping rate of nearly £70 an hour for the repair....
Absolutely extortionate.....
after sending my findings to Simon he sent me an email back saying
"We are not going to justify our repair prices and service further, but if you would like to use our services, please let us know."
so my advice to anyone getting a screen repair is, unless you can afford the extortionate prices, see if you can get it repaired on your insurance, and if that takes too long, try and fix it yourself.....
After my findings, I am tempted to buy a screen and repair it myself.....
But i need your advice.... Is the anyone out there who can fix my phone for a lot cheaper and at a resonable rate???
and If i am to repair it myself, Any tips or instructions on hopw to do it???
Many MAny thanks to you
and thank you for reading.
Darren
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please someone... please say something..... come out from the shadows... have a view....
Darren
i think its ok for ppl to ask that much money for it from what i have seen its verry difficult to do.
you have to think for yourself. if you do it yourself and you destroy your phone. what will it cost you? is that risk really worth saving a relative small amount of money?
in my opinion its not.
Hello
I had my screen replaced by HTC in the UK and they charged me £79 +VAT so I would say your being well ripped off mate.
Marshall1975, who did you get yours fixed by? and did they replace it with the glass screen as opposed to a platic alternative i've been hearing about? and was it just the glass that was replaced or the LCD digitizer too?
I have a feeling it's just my glass that needs replacing not the bit underneath it.
jamieeeee, I don't think it's reasonable for people to make that much money out of customers at all, just my view but to make such a big profit out of one customer is shocking.
The reason i've posted my findings is to highlight the nature of people preying on a niche market such as us. HD2 is still fairly uncommon and these companies are making a killing bacause we are a niche market... i think it's dispicable...
Marshall, I haven't got mine fixed yet;. i'm doing my research good and proper first before i go for it....
Thank you so much
Darren
seeksol said:
to find that the screen alone ranges from £23.50:gultek.eu/htc-hd2-digitizer.html
Darren
Click to expand...
Click to collapse
that is just the plastic digitizer that reads your finger, not the glass.
also, the second link is for the lcd screen not necessarily the glass. (I think im correct in saying it is a three piecesetup, lcd - glass -digitize ((or lcd digitizer glass))
Thanks for the Info SamSamuel...
so can i assume then, that as it's just the glass that is broken that , that is all i need to replace?
My phone still works brilliantly and no touch problems at all other than tiny bits of glass...
does anyone know How crucial it is after a drop to replace the whole lot? as SamSamuel suggested, the 3 parts that make up the screen?
Simon from UnderCutter didn't appear to say that the screens i listed were incorrect? who knows. Does anyone here have more detailed information to what is on there on the market.
Surely these screens must be Official as they are HTC branded?
below another os Simons gems in repsonse to my findings of screens at a lower price.....
If you have the skills to replace the screen yourself then please have a go at buying and fitting. Some cheaper parts don’t work or last very long, so there are cheaper ones out there but don’t hold your breath for a great product.
Also Just wondered if anyone knew of the whereabouts of the video tutorial on how to replace the screen???
and £79 wow, i can't beat that, Where did you get it done Marshall?
darren
seeksol said:
Also Just wondered if anyone knew of the whereabouts of the video tutorial on how to replace the screen???
and £79 wow, i can't beat that, Where did you get it done Marshall?
darren
Click to expand...
Click to collapse
the videos are here
but its verry hard to seperate those 2 things..
hmmmm taking the whole of the screen looks fairly simple in the video! but i'm sure there has to be more to it because of all the separate components that make up the screen....
still wiatin got hear from Marshall1975 to see where he got his done.....
Have you contacted your network to see how much they can do the repair for?
seeksol said:
hmmmm taking the whole of the screen looks fairly simple in the video! but i'm sure there has to be more to it because of all the separate components that make up the screen....
still wiatin got hear from Marshall1975 to see where he got his done.....
Click to expand...
Click to collapse
I believe he stated in his post it was directly with HTC in the UK.
Why not plump for HTC. Save the hassle of DIY and its cheaper than the other quotes you have?
When its all fixed, work out how much insurance would cost per year balanced against dropping it, smashing it and repeating the whole process again......
Aha
must've not seen that through my cracked screen!
I have contacted HTC to eagerly await their response which i will post here!
Darren
kbm said:
Why not plump for HTC. Save the hassle of DIY and its cheaper than the other quotes you have?
When its all fixed, work out how much insurance would cost per year balanced against dropping it, smashing it and repeating the whole process again......
Click to expand...
Click to collapse
Oh I am SERIously getting insurance after this!
I also asked HTC about extending the Warranty.... will wait to hear back...
Darren
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Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Seems 50/50 whether they will cover it or not really.
i had a h/w issue and an unlocked bootloader and they still charged me $55 for a replacement
good luck
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Daswolven said:
Yesterday afternoon the trackball on my N1 stopped working. it'll scroll everywhere but left. Nothing obviously wrong with it, just wont go. thought i'd give it a minute, push and play with it, see if something gives, but no dice. This morning I called HTC, no questions about bootloader which should not affect a hardware issue anyway. Having a replacement sent today.
Now I'll send this phone back, and they will assumably examine and test it. I would agree with any non-hardware issues being rejected due to unlocked bootloader, however if they contact me and say they will not cover the trackball because of this, I will bite the bullet and pay for the repair or replacement, and won't even be pissy about it. I'm just curious what HTC will do, being as this is obviously a hardware issue which unlocking cannot affect.
Click to expand...
Click to collapse
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
liam.lah said:
As of yesterday my trackball has started being annoying, has trouble scrolling downwards, though is not completely broken. I am reluctant to do an exchange, because mine is a special import and has an unlocked bootloader.
Do you have the number for US HTC anyway?
Click to expand...
Click to collapse
1-888-216-4736
Nexus One specific hotline. They're nice people.
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
zachthemaster said:
you must be an HTC insider...
this shouldn't matter it's covered for a year, no matter how he uses the trackball
Click to expand...
Click to collapse
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
ChillRays said:
no just curious because I myself am looking into buying this phone. I don't want to repeat someone else's mistakes (if there are any mistakes at all). Not related to this but i've heard plenty of times where someone has said "if I was a little more careful, this wouldn't have happend". I'm trying to find a bunch of those situations so I don't fall for them. Thats it..
Click to expand...
Click to collapse
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
liam.lah said:
Thanks for the number.
I can't help but wonder if me using "trackball wakeup" has contributed to this, I hope not, because it is damn handy to use.
Click to expand...
Click to collapse
i have that as well on cyanogen 506. honestly it should be fine.
if it sticks, clean the ball with a very miniscule amount of alcohol, it'll break the dirt down and youll be good to go. or just dont think about it everytime you touch it (i used to be that way and now im better off. ha)
oh and a friendly tip.
EVERYTIME you're done using the TB, WIPE IT ON YOUR SHIRT or something cloth. thats the best way to clean it. up and down on your shirt. side to side even too
zachthemaster said:
oh well im a hard user of the trackball and its fine. what other things do you wanna know? ive had three of these so im a pro haha
Click to expand...
Click to collapse
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
ChillRays said:
Needless to say I think i've heard every problem you could possibly have with this phone happen. From the screen cracking from a 1 foot drop to the camera app not working, to this post. However, I'm going with the n1 anyway. I'm sure that for every bad nexus one, theres 1,999 good ones. Anyway the only thing I need help with is finding a good case that will prevent damage because I have been known for dropping my phone alot.
My friends have told me to go with the "seidio innocase II" and others have said get a crystal silicone case. What do you recommend?
Click to expand...
Click to collapse
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
zachthemaster said:
i just use the included neoprene case and a lot of careful handling. why dont you waltz over to cases and accessories!
but really the neoprene case is just enough for me because i like the naked look and feel of the phone. plus the case was free!
Click to expand...
Click to collapse
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
ChillRays said:
Yeah I've seen those. I tried to get one from ebay and one went for 40 dollars. Screw it, i'll get the free one that comes with the phone. I just hope that offers enough protection. I will check out the cases and accessories. Thanks master =)
Click to expand...
Click to collapse
no problem man. it definitely offers enough protection. but thats my personal use, i handle the thing like a new born so if thats any indication then ya. if you're gonna drop it... dont. haha
ChillRays said:
How long did you have the phone before it got to this point? Also were you careful with the phone or (trying to find the words) a little wreckless? Just curious..
Click to expand...
Click to collapse
I've had it since release. I ordered it about 30 minutes after the google.com/phone site was up and running. I am always careful with my devices, and use cases and protectors. My phone has never been dropped or mishandled. By way of example, I also got my G1 on release day, and when i got my nexus I was able to sell it on Ebay for $250 with a review about the immaculate condition of the phone he had received. He said it looked like it just came out of the original box.
I hold babies with less precision and attention.
Easy fix
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
miketuesday said:
I had the same problem but mine wouldn't scroll down. After getting the run-around on the phone from HTC, I tried to fix it myself. It took less than 10 seconds.
Just grab the ball using your finger nails or something similar, and twist the ball a little bit. it'll loosen up built up dirt and oil on the sensors, and viola! You should be able to scroll again. If not, then you need a replacement.
Click to expand...
Click to collapse
You know, I would try this if the replacement hadn't been delivered to my doorstep like 5 minutes ago. Downside = I suppose I will need to run stock for a few weeks in case they refuse to accept the return because of the bootloader. Will make me appreciate devs all the more.
UPDATE: AAARRRGGGHHHHHHH!!!!! I AM RESTORING MY BEAUTIFUL PHONE TO STOCK STATE! OMFGPLSGODWHYISTHISHAPPENINGTOME! WILL BE RUNNING STOCK FOR A WEEK OR SO AFTER. HUGE CAN OF SUCK.
Update: okay, so this isn't that bad. Sigh.
Just found this while looking for a replacement for my touch screen on my Vogue. I've replaced my digitizer before but I've never replaced the whole case. Has anyone done this? Looks like a way to really make my Vogue new again. I might just buy it and try it out. Its $20 so no huge loss, eh? BTW, I'm in no way affiliated with the ebay seller. Just found it after a brief search.
benutne said:
Just found this while looking for a replacement for my touch screen on my Vogue. I've replaced my digitizer before but I've never replaced the whole case. Has anyone done this? Looks like a way to really make my Vogue new again. I might just buy it and try it out. Its $20 so no huge loss, eh? BTW, I'm in no way affiliated with the ebay seller. Just found it after a brief search.
Click to expand...
Click to collapse
If you decide to go that route the Elf Service Manual might be of some help.
jadesse said:
If you decide to go that route the Elf Service Manual might be of some help.
Click to expand...
Click to collapse
That's good to know that exists. I've taken my Vogue apart several times before to the replace just the digitizer but never gone past that which I'll need to do in order to replace everything. The idea of a brand new feeling phone sure seems nice. And this time I'm putting on a screen protector.
So it sounds like this glass is shattering for a lot of people, but im not seeing any parts to fix it with and LG is doing the typical "we have no idea what you're talking about!" act they always do and want 300 dollars to fix their flawed phone.
Anybody been able to find a part for this?
men+at+work said:
So it sounds like this glass is shattering for a lot of people, but im not seeing any parts to fix it with and LG is doing the type "we have no idea what you're talking about!" act they always do and want 300 dollars to fix their flawed phone.
Anybody been able to find a part for this?
Click to expand...
Click to collapse
Did they quote you 300 to fix it?
Alright, since nobody seems to have given my post a second look, you can at least get a part that will work here: https://www.aliexpress.com/item/For...eplacement-Camera-Lens-glass/32794420806.html
jal3223 said:
Did they quote you 300 to fix it?
Click to expand...
Click to collapse
yes
XP_1 said:
Alright, since nobody seems to have given my post a second look, you can at least get a part that will work here: https://www.aliexpress.com/item/For...eplacement-Camera-Lens-glass/32794420806.html
Click to expand...
Click to collapse
Does this have the actual glass? Talked to a few sellers on ebay who said it did not. Just want to confirm before dropping $35. Thanks!
Fourstarzzzz said:
Does this have the actual glass? Talked to a few sellers on ebay who said it did not. Just want to confirm before dropping $35. Thanks!
Click to expand...
Click to collapse
I saw on reddit someone got it and its legit
Any chance you have the thread on Reddit?
I cannot even order off Ali Express. Every time I place an order it gets cancelled. Used two different cards. There is no wasy I am uploading my drivers license etc to them either. They do not even use paypal. wtf?
As per the title anyone knows where I can buy another of the included case? I really really like how it looks and feels in the hand.
Also if it's possible to get the stock or something close to the included screen protector.
Tia
Maybe from OnePlus directly? Ebay for sure.
This link has the or case that came with the phone.
https://www.oppomart.com/op6t.html
666syco said:
This link has the or case that came with the phone.
https://www.oppomart.com/op6t.html
Click to expand...
Click to collapse
I can't seem to see it, I'll have another browse when I get home later, thanks man!
Sidenote the mofi cases there look???
reginas.atrix said:
Maybe from OnePlus directly? Ebay for sure.
Click to expand...
Click to collapse
I don't think OnePlus site has the case listed and on eBay I've had no luck, maybe it's a region thing
Sorry I know I seen them on there a bit ago or maybe it was another site I'll look in my history cause I said the same thing. The free case is the best looking so far for the phone and I went looking to find backups for when I kill off the 1st one.
Go to tmobile and tell them you need the case for the display, if you had any insured otterbox/other cases on the account they wont care and they will just give it to you