Database Users

[Q] Headphone/Speaker

Does anyone else have this issue where sometimes when you plug in headphones the sound still comes through the speaker? I have the headphones plugged all the way in. I usually have to restart the phone to get it to work properly.
[Edit]: When this happens the sound comes out from the speaker as well as through the headphones.

Mine is more of when I bump the headphone jack it either plays through the speaker or pauses the song. It seems very sensitive

My first Vibrant had a faulty headphone jack, that would short out with even the slightest touch. You guys might be in the same boat.
Overall, yes, I would agree that the headphone jack is 'cheap'. It seems as if it could be easily broken, and having one arrive DOA is not a great sign.
If you're still able to, I'd take your phones in for a swap. You're not going crazy.

Same issue here. It's especially an issue when you're sitting in your quite cube at work about to watch The Bed Intruder video on YouTube and it comes blaring out of the speaker when you thought is was going to come out of your headphones.
I think the third connection point for the video causes the problem since the device has 3 contacts instead of just left and right audio like most devices.
Sent from my SGH-T959 using XDA App

Headphones - Hissing Noise

Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.

ZappiestOyster said:
Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.
Click to expand...
Click to collapse
I get the same noise, but mine is constant. Whenever a sound plays, the white noise/hissing in the background comes up and continues for 5-10 seconds after the sound is played and then goes out. Then when another sound happens, it does it again.
It almost makes using headphones unbearable.
I've tried multiple sets of headphones too, it does it on them all.
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?

jfellows said:
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?
Click to expand...
Click to collapse
I don't think it's that - if the curved surface was the culprit, the sound wouldn't vanish after a few seconds. It almost seems like a software issue.
Thanks for confirming the behavior!

I only hear the hissing sound for a few seconds after plugging it in to the jack...

Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.

People I've called with the built in headphones/mic say the noise levels are so extreme they are unusable. Hopefully the free Bluetooth headset we're all getting will fix that issue...

Hello!
This is normal when companies use cheap DACs and amps for sound replication. The DAC turns on when you play sounds, and turns off when there's a period of no sound. If it's a cheap system, there's a noticeable base sound/noise that is added to your signal.
When you have music playing, that, of course, is drowned out by the music. Thus, you won't hear it unless you have really soft music, say, a few bars rest in your classical album or something.
The problem also is more noticeable with low impedance earphones (IEMs, for example).
A possible, easy way to fix this is to use an inline resistor/impedance cable on your headphones, since typically this noise does not vary with volume (in my experience). Then, you bump up the volume on your device... if it's powerful enough to do it. Otherwise, you'll have to inline resistor, a clean-sounding portable amplifier (powered by additional), and then your headphones. It gets pretty bulky...
Alternatively! Separate your music player and your phone. Unfortunately, the DVP has such a nice Zune interface. And still, with cheap music players you can hear the hiss if you're careful. I can hear this on iPods with my earphones still...
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!

linj said:
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!
Click to expand...
Click to collapse
Just to let you know, the HD7 does not have the hissing/static that the DVP does. I've tried the HD7, Samsung Focus and DVP and HD7 had the best sound quality in my opinion. The Focus sounds muffled compared to both HD7 and DVP.

I've got the same hissing noise on mine, but I think it's an issue with a crappy DAC as it's only there when there is sound. I was hoping to replace my Zune HD but there's no way that's gonna happen with this noise - it's AWFUL!
I'm really thinking about moving to a Samsung Focus. I loved this phone when I first got it, but over time I just uncover more and more I don't like.

Arcarsenal said:
Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.
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Click to collapse
Very true. Almost every phone I've used has this. It's more noticeable on some phones than others but it's nothing unique to the DVP.

Bringing this back to the top, I've observed something on my new model, though I could have sworn the one I sent back for a refund did not have this problem...and it only occurs with earbuds, and not ear phones (I have a big pair of medium to high quality full-size Creative earphones, the buzzing is not audible at all with them.
Since this phone seems reasonably crash-free, I'm reluctant to press Dell for a replacement, especially if, viola, all the DVPs have this problem. Mine seems particularly loud, but that may be a combination of the Zune Premium earbuds I'm using and other factors. As others said, it vanishes briefly if you pause a song (like the sound output is switching off to save electricity or whatever) but resumes immediately. I might be better off just going through various earphones and finding a brand that's of at least the quality of my current earbuds but minimizes the effect.
EDIT: Additionally, lowering the volume simply makes it much more noticeable.

[Q] Audio Jack Issues?

Just came across a disturbing report in a very recent Droid Life review of the Note 3 (from a list of N3 reviews posted on this forum) concerning "Audio Jack Issues". Anybody who treasures their hearing and uses their phablet for audio material (including movies, music, audiobooks, etc), especially using earbuds or headphones, might want to "listen up." The following is an excerpt from the review:
"...When listening to music through the 3.5mm jack, you are sometimes met with a very weak sound. It’s as if the sound of the music isn’t “full” or quite loud enough. Then, after a few minutes without touching anything while at full volume, the volume just explodes and you are left deafened by the surprise volume attack. Some people are pointing towards low-impedance headphones being the issue, but I have had the problem on multiple pairs of headphones, in-ear buds, through car decks, and everything else. It’s a very frustrating and reoccurring issue that I wish Samsung would find a cure for. Until then, I fear listening to music out of this device because I don’t want to go deaf. It might sound crazy, but it’s a very real issue that I experienced over the course of time I had the device."
I've had 3 Samsungs: a flip-phone a few years ago, a Fascinate 2 years ago, and currently Galaxy S3, and just preordered a Note 3. Of the three previous phones, two had infrequent but definitely-occurring audio issues where the volume changed unexpectedly. The flip phone blew out my ears once, and swore after that would never buy another Sammy (what a kidding-myself that turned out to be). What's unnerving is this seems to have appeared intermittently in multiple samsung phone models (the article reports yet another audio jack issue in the S4).
Chatted online with a VZW customer service rep. about this, who was really no help (wasn't her fault, i guess). She just regurgitated the company standard lines--14 days to return, restocking fee, can get a replacement if the problem occurs, etc. But she pretty much stated if there turns out to be a Note 3-specific issue, the customer is stuck with that model of phone; don't expect help from the carrier other than replacing with an identical unit might likely have the same problem; if you enjoy any kind of audio produced by the phone's audio jack, use it at your own risk. (Even more dicey is that it's intermittent--no guarantee you'll be able to demonstrate it to the carrier's service rep.)
Furthermore, i was one of those who got a free continuation of unlimited plan (thanks to the VZW ordering "system glitch" last weekend), which has been reported in the last day that VZW is going to honor contracts which show unlimited data. This rep completely contradicted that and claimed my data will be capped at 2gb at activation time. So with this diametrically-opposed chatter from VZW, what is one supposed to believe? Really suggests getting a satisfactory resolution from any carrier on a brand-specific phone problem like this to be wishful thinking.
Any thoughts or has anybody experienced thru-the-audio-jack sound issues with sammy phone products? My take is i'm not going to be on the bleeding edge of this one, too much of a hearing risk, cancelling preorder and wait for more reports on the N3 as time goes by.

For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.

I hope mine won't have this problem.

*wierd double post an hour later*

dareo said:
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
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I got that the first time you said it.

im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.

Doesn't happen to me on N7player or PlayerPro. (nor on videos in Dice, MX or VLC.)
Try not using stock apps if you have the issue. Might just be a stock problem.
I can't test Google music, I disabled that. Stock player itself is too annoying for me to try.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk

kanemari said:
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Click to expand...
Click to collapse
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Sent from my SM-N9005 using XDA Premium 4 mobile app

Silberpfeil3110 said:
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Click to expand...
Click to collapse
I actually moved to the stock sammy app since it was irritating me so much. i have to say though, that if you can be bothered syncing a playlist to your phone that the sound is much better through that... hard to pick fault with.
i set up galaxy adaptive sound first, which is the one that plays high med low tones through left and right channels on your headphones independently and lets you tune it. found a much more balanced tone coming out after that, to which I then applied higher bass EQ settings from within the sammy music player and it sounds pretty good. some distortion on really heavy bass tracks at high volume, but very nice otherwise. MUCH BETTER than variable bass and audio volume on the google music player.
i think samsung neglected to test the standard music APIs and borked them, but their own proprietary ones work fine. the adaptive music filter doesnt work in any player apart from the sammy one I read.
since i cant cross-flash regional roms without voiding knox warranty i havent tried the updated EU roms, but maybe they fix it there?

Experiencing same problem on my AT&T note 3. Google Music tracks will randomly apply a shoddy EQ setting that is either too loud or too soft. Then the next track will be normal. It explodes my ear drums constantly. I have the EQ set off also, but that doesn't seem to matter. Also unplugging and re plugging the headphone jack "fixes" the issue as well. I'm pretty annoyed by this problem.

[Q] Noise when using headphones

When I bought the device 2,5 months ago I had no issues at all, but a few weeks ago I started noticing a lot of white noise when listening to music through the headphone jack on my Note 4, especially the right headphone. I have the feeling the issue started when I updated to NK4, but I'm not sure, so I don't want to downgrade just yet, since I have a lot of app data and it's quite a hassle to make a back up.
I was wondering if anyone else experiences this issue. I know it's present on some Nexus 5 and LG G3 devices as well. I have taken it to the Samsung store and they tried with their headphones as well and the issue persists. It gets even worse when I'm in the car using an aux cable to my car radio. Every time I accelerate or decelerate I hear a howling noise. Also when I'm just using the phone, not listening to any audio at all, all system sounds and notification sounds turned off, I often hear a clicking sound. At first I thought the back cover was a bit loose and made this sound, but it's actually coming from the speaker.
The issue is present in several apps: Youtube, TuneIn, MP3 Player and Google Play Music.
Is there anyone else who experiences such issues, because I'd rather not bring my phone in for repairs, as here in Holland that might take 2 to 6 weeks? And does anyone know if it is a software or a hardware issue, if anyone has found that downgrading might be a fix, I'd be happy to try that.

sound cutting out a lot

Is anyone else having problem with the sound cutting out for a split second at least once per song? I am having this problem whether it's Poweramp, Spotify, of playing a music video. It seems worse when using the phone or right now while copying files to the SD card from the computer. Last time i had audio cutting out or glitching on a phone was the POS Motorola Razer HD I had. It was horrible.

anyone else having this problem? it's driving me crazy. The sound cuts out for a split second for every song and sometimes multiple times in one song. it's doing it a bunch for each song at the moment. I rebooted the phone but no change. It's pretty disappointing. I passed up LG for the last few years because of quality control issues and I hoped this time they would have a good phone.

Is your music on a memory card?

gavinfabl said:
Is your music on a memory card?
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Click to collapse
Yes. Same card I used on my GS7 with no problems. But it does it on spotify too and that's streaming.
Sent from my VS988 using Tapatalk

still having problems with the sound cutting out. I counted 5 times on one song and 2 times on the next song. Not to mention all the other songs it does this. I guess I'm going to have to call Verizon tomorrow. I was hoping someone on here had some insight or know of a software update that might fix it. I don't know if a replacement would fix it or if i need to exchange for a different model. Does anyone else have problems or is it working fine with Spotify or Poweramp etc? Oh the next song just started and about 30 seconds in it did it again. ugh!!! It makes my skin crawl it irritates me. And it just did it again as I'm typing. argh!!!!

Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.

micfinn said:
Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.
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Click to collapse
I've had it happen either wired or bluetooth. This is troubling not knowing if it's software or hardware problems and if LG is going to have a fix anytime soon.

Ughhhhhhhhhh I'm having the same issue! It was especially bad when I first set up the phone brand new out of the box. It got to the point that I did a factory reset. Unfortunately, that didn't fix the problem and my audio still cuts out exactly like you said -- for about a second at a time. My songs are also on my SD card but it also happens when I stream from Google Play Music. I'm glad it's not just me, but LG better address this.

getting this as well
I only stream from Google play music. Doesn't matter if I choose high quality or normal, I get fairly regular popping/crackling and occasional glitches. I installed the snapdragon audio+, didn't help.

Haven't heard it cut out, but am hearing some kind of... I don't know..... feedback when it's turned up. Trying to pay more attention to see if I can isolate / identify it.

I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6

I listen to a lot of music everyday and I haven't had this problem. I listen to music on SD card, Pandora, DoubleTwist Cloud player, wired headphones and bluetooth. I wonder if it's some other app causing it. On bluetooth the music stops playing when i get text or email so maybe another app is somehow cutting the sound or something. I don't know, very strange.

hellot1M said:
I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6
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Click to collapse
That's a shame that LG won't fix the problem. So what exactly is causing the audio problems with players like Poweramp and Player Pro? I installed the Poweramp V3 alpha and it doesn't have the problem. I tried PlayerPro and it has the problem. Really sucks a high end phone can't play high end audio apps. the verizon guy at the store i went to and exchanged my phone over this issue told me the maybe poweramp runs too fast for the phone. or it's my memory card. but how can poweramp run too fast for the phone it's a high end phone for petes sakes. and the new phone was the same with the issue.

From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.

hellot1M said:
From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.
Click to expand...
Click to collapse
It's a shame this topic runs into dead ends. With the popularity of Poweramp and PlayerPro i'm surprised more people aren't complaining and discussing it. unless people are doing mostly streaming. I know very little people that have mp3's these days. I don't know anyone that even knows Poweramp. even the tech support over the phone or the guy in the store never heard of it. and when i had problems in the past with a old motorola razr HD the tech support blamed poweramp saying that the phone must not support it.

I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.

What music players do you guys use for the LG G6 that doesn't have the audio cutting out or skipping that is comparable to Poweramp? I was considering Player Pro but it has the same problem. i tried JetAudio Music Player but the highs sound muffled without one of the audio enhancers you have to pay extra for. I don't like the idea of buying an app and then having to pay extra for other features when other apps have it included for free.

railfan-eric said:
I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.
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I'm still having this problem with the audio cutting out completely on the left channel from the headphone jack. it only did it on one occasion with my headphones. But it happens almost every time i use it with my car stereo or in someone else's car on his stereo. so i know it isn't my aux cable or my stereo. i never had this problem before. i am disappointed with LG and they're hopeless for giving us an update for all these problems. I can't wait to switch to something else but i have to wait at least a year to be able to trade in my phone for another on Verizon Edge.
Also still having the problems with the audio cutting out for a split second with PlayerPro. with the PowerAmp 3 alpha 704 i got the settings tweaked and i don't notice the problem anymore. But still have the headphone jack/aux cable sound issue. is there any tweak that could possibly fix it? is the DAC getting overloaded causing the left channel to quit working?

No issues at all here. Had no issues with my V10 either for what its worth. Streaming Spotify and Tidal all the time. Sound has not clipped one single time.

Only time I see this issue is when I'm connected to multiple Bluetooth devices and one of them disconnects.