Database Users

Black ink marks

Hey guys I'm sue most if not all our you know about the black ink marks with the SGS III. I was wondering if it would be a good idea to take the phone back and get a new one but now I'm not sure because I hear that almost all the SGS III handsets have them. How many of you have taken yours back and was it worth it?
Sent from my SPH-L710 using xda premium

jvjidNite said:
Hey guys I'm sue most if not all our you know about the black ink marks with the SGS III. I was wondering if it would be a good idea to take the phone back and get a new one but now I'm not sure because I hear that almost all the SGS III handsets have them. How many of you have taken yours back and was it worth it?
Sent from my SPH-L710 using xda premium
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Click to collapse
Sorry, I've seen pictures but I really don't know how to find out if i have them.

nabbed said:
Sorry, I've seen pictures but I really don't know how to find out if i have them.
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Click to collapse
You can only see them when it's dark. At first I didn't think it would be a big deal but last night I opened my message app and I could clearly see them.
Edit: has to be a black background.
Sent from my SPH-L710 using xda premium

I have none at all. I used the texting app and andftp.

I didn't have any on mine, though waiting now on my new ordered phone.

Hmm well I'm going to be exchanging mine in a few days.
Sent from my SPH-L710 using xda premium

I noticed a couple on mine, but they really are only noticeable in total darkness on a black background. If they get worse I'll consider getting it replaced, but its such a minor issue, it doesn't seem worth the hassle of a replacement.
The screen is amazing compared to my OG Epic.

They are "normal" for amoled screens. Ive had about 12 razr/razr maxx and everyone had it to a certain extent. They never got worse. As long as you dont have the black line running top to bottom you should be fine.
Sent from my Axiom MAXX!!

I don't look for stuff like this. I just did and don't see anything.

can you describe these black lines? I haven't noticed it on my phone just yet...but I dont knwo what im looking for?

nabbed said:
Sorry, I've seen pictures but I really don't know how to find out if i have them.
Click to expand...
Click to collapse
Try using this background turn off the lights and see if you can spot the splotches.
http://db.tt/xexCOitH

Here's how to test:
1) Download Display Tester, Go to Colors, then Dead Pixel.
2) Swipe the screen to the black color Page.
3) Go into a dark closet and look for anything weird on the screen.
I'm pretty sure that everyone who posted here will not have a perfect screen.

I have a couple but never notice them unless the screen is super dark...not too worried unless I notice them under normal conditions.

Here's an idea; if you have to test for something under extremely particular circumstances and don't notice it otherwise maybe you shouldn't go looking for a reason to make yourself unhappy.
Just a thought.
If you stand on a chair holding the phone at 37 degree angle while watching a specific Nickelback video and get a weird tint...don't do it?

kronium said:
Here's how to test:
1) Download Display Tester, Go to Colors, then Dead Pixel.
2) Swipe the screen to the black color Page.
3) Go into a dark closet and look for anything weird on the screen.
I'm pretty sure that everyone who posted here will not have a perfect screen.
Click to expand...
Click to collapse
I downloaded display tester and didn't see anything weird at all on my phone's screen. All the colors were smooth and even with no spotting.
____________
Just Flash It !!!

I noticed a few splotches on day one, but just now after looking at the almost black test image I couldn't see anything at any angle or lighting conditions. Is it possible that this goes away over some time?
Sent from my SPH-L710 using XDA

i have 2 lines that are about 3x1mm....I cant even notice it unless I really really look for it

Becoming said:
Here's an idea; if you have to test for something under extremely particular circumstances and don't notice it otherwise maybe you shouldn't go looking for a reason to make yourself unhappy.
Just a thought.
If you stand on a chair holding the phone at 37 degree angle while watching a specific Nickelback video and get a weird tint...don't do it?
Click to expand...
Click to collapse
If you ever watch a dark movie, you will notice it. It can be irritating to say the least.

Becoming said:
Here's an idea; if you have to test for something under extremely particular circumstances and don't notice it otherwise maybe you shouldn't go looking for a reason to make yourself unhappy.
Just a thought.
If you stand on a chair holding the phone at 37 degree angle while watching a specific Nickelback video and get a weird tint...don't do it?
Click to expand...
Click to collapse
I wasn't looking for them. I didn't even know they existed. I actually noticed them one night when I was texting. It sucks that some have them and some don't... I would like to be one of the few that doesn't if you know what I mean
Sent from my SPH-L710 using xda premium

Yeah, I can definitely understand being irritated if you see it during normal use, it just seems like some people (big thread on this in the international section too) go looking for it. Personally unless if actually seen it during my normal usage I'd never go looking for some flaw that I'd then always know was there.
That was what I was getting at, just to clarify.

Screen burn?

I've had my Nexus 4 for about 3 months now, and I'm starting to have a serious issue with image persistence on the screen. As of recently it has gotten very bad, and when I browse Chrome for 5 minutes, and flick the tab away, revealing the brown-grey screen, I can see the URL bar along with the URL address burnt on to the screen. It seems to go away after a while, but actually if I turn the brightness up to maximum and look it is still there. Does anyone else suffer from this same problem?

I haven't yet but I'd say get Screen test set it to the white test setting set your phone to not turn off screen when charging an leave over night that might help clear the screen burn. I haven't had this issue on any of my androids.

Simply; yes. I think that's a bit more widespread issue than one could think.

What I have noticed is it eventually does clear. But it seems to be taking longer and longer to do so. Right now (it has been about 30 minutes) the URL bar and the address has gone, but there is still a white patch where they were. I've read about IPS-LCD image persistence, but most sites say it clears after about two minutes.

zero burn in here, ive have mine for about a month. how bright do you keep your screen?

Yea, for me it's just like 2 - 4 minutes and the burn is gone.

I have auto-brightness on most of the time, typically it ranges from the lowest setting, to about the middle setting. When I'm in the house I turn off auto-brightness. I've just checked again and it is still there, that's almost an hour now. I haven't been using it either, it's been in sleep, but I have been periodically checking it.

rabbit140 said:
Yea, for me it's just like 2 - 4 minutes and the burn is gone.
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Click to collapse
How long have you had the phone for?

I've had it since Christmas.

Haven't got that on mine - if I were you I'd send it back under warranty and Google or LG should should send you a replacement if its a defect in the screen
Sent from my Nexus 4 using xda premium

Huh, I thought LCD screens could not be "burned in".
Interesting (and no, I haven't seen it on mine).

Yeah I don't see this problem, and I thought this was an issue with AMOLED screens and the like

One thing that annoying me on my nexus 4. You can see on the left of my screen, straight dark line from top to bottom. I haven't drop my nexus before. It appeared on dark colours especially grey colours. For your info its start to appeared when 10 minutes screen on after about 20 minutes screen off. Is it normal? Anyone here have the same problem?
Sent from my Nexus 4 using xda premium on AOSPA3+

I exchanged mine for the same type of screen defect. It's definitely a defect. My new one is perfect..

I dont think that lcd screen has this issue. My galaxy nexus has screen burn in and it is very awful
Sent from my Nexus 4 using xda premium

This isn't screen burn in, it is called "Transient Image Persistence" and it is not permanent like the AMOLED burn in... this thing dissapears relatively fast but it's still annoying... I have the same problem.

Tom540 said:
Haven't got that on mine - if I were you I'd send it back under warranty and Google or LG should should send you a replacement if its a defect in the screen
Sent from my Nexus 4 using xda premium
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Click to collapse
The problem is though I have had it since the end of December. Would they still accept it? Like I said in the OP though it seems to be getting worse, before the image would at least go away. But now it seems to have retained it permanently.
phadly said:
One thing that annoying me on my nexus 4. You can see on the left of my screen, straight dark line from top to bottom. I haven't drop my nexus before. It appeared on dark colours especially grey colours. For your info its start to appeared when 10 minutes screen on after about 20 minutes screen off. Is it normal? Anyone here have the same problem?
Sent from my Nexus 4 using xda premium on AOSPA3+
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Click to collapse
Yeah I also have this problem, I have a couple of vertical lines running up my screen, they are only visible if I turn it to full brightness, and have it on a grey background though.
ingenious247 said:
I exchanged mine for the same type of screen defect. It's definitely a defect. My new one is perfect..
Click to expand...
Click to collapse
By perfect do you mean it doesn't retain the image at all, or that it fades relatively quick? I wouldn't mind if it went after like a minute or two, but mine seems to never go away.
babywarez said:
This isn't screen burn in, it is called "Transient Image Persistence" and it is not permanent like the AMOLED burn in... this thing dissapears relatively fast but it's still annoying... I have the same problem.
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Click to collapse
Yeah I mentioned that in the OP. The problem is though mine has still not faded. I basically have a permanent Chrome URL box at the top of my screen, with a sort of white mark around it. If I have used chrome recently it becomes fully visible at any brightness. But if I leave it for a few hours it is only fully visible at maximum brightness.

Nexus-Revolution said:
By perfect do you mean it doesn't retain the image at all, or that it fades relatively quick? I wouldn't mind if it went after like a minute or two, but mine seems to never go away.
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Click to collapse
By 'perfect' I mean I don't have a single vertical line, ever, and no image retention at all.

babywarez said:
This isn't screen burn in, it is called "Transient Image Persistence" and it is not permanent like the AMOLED burn in... this thing dissapears relatively fast but it's still annoying... I have the same problem.
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Click to collapse
Nice founding..related to voltage..for your info it actually start happened when I'm using franco kernel and UV -150mv..maybe this cause of this problem? Will try to run solid white image for hours to cure it..
Sent from my Nexus 4 using xda premium on AOSPA3+

ingenious247 said:
By 'perfect' I mean I don't have a single vertical line, ever, and no image retention at all.
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Click to collapse
Wow, nothing at all? Even when on full brightness? When did you get your device, and what hardware revision is it?
phadly said:
Nice founding..related to voltage..for your info it actually start happened when I'm using franco kernel and UV -150mv..maybe this cause of this problem? Will try to run solid white image for hours to cure it..
Sent from my Nexus 4 using xda premium on AOSPA3+
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Click to collapse
I'm on full stock, and not rooted. Like I said I have already looked at that online, but it is supposed to disappear after a few minutes. Mine is retained for hours, actually it hasn't went away since I've noticed it, so it's pretty much permanent.

Screen issue or is it just like this?

My Galaxy S4 screen is strange. The top of the phone seems to be lighter than the bottom. As in when im texting the and I turn the phone sideways the blue bar that is there is a lighter blue on the left than it is on the right. This annoys me to no end and I want to know if this is normal or not. I also notice this in a ton of other apps when in landscape and it has a bar. Like Youtube.

Easton999GS said:
My Galaxy S4 screen is strange. The top of the phone seems to be lighter than the bottom. As in when im texting the and I turn the phone sideways the blue bar that is there is a lighter blue on the left than it is on the right. This annoys me to no end and I want to know if this is normal or not. I also notice this in a ton of other apps when in landscape and it has a bar. Like Youtube.
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Click to collapse
Hmm just checked for myself and don't notice it. Can u screenshot or perhaps snap a photo with a camera if ss doesn't reveal?

Take a screen ahot and flip the image chrck if it still look the same to you... if not then you have a hardware problem
Sent from my GT-I9505 using xda premium

niceppl said:
Take a screen ahot and flip the image chrck if it still look the same to you... if not then you have a hardware problem
Sent from my GT-I9505 using xda premium
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Click to collapse
it doenst look the same to me. This is my 3rd S4 already, The first one the charging port went, then the second had a dead pixel. Now this...

im terrified to send it back because they will send me an updated bootloader version back.... its not a bad issue the screen still works. its just really annoying. Custom roms and Kernels i will take over anything.

Easton999GS said:
im terrified to send it back because they will send me an updated bootloader version back.... its not a bad issue the screen still works. its just really annoying. Custom roms and Kernels i will take over anything.
Click to expand...
Click to collapse
If I were you, I will go and get it exchanged even if it get you one with the new firmware. Rooting is less important than quality of the phone to me.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

sharpehenry said:
If I were you, I will go and get it exchanged even if it get you one with the new firmware. Rooting is less important than quality of the phone to me.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Plus in time (not guaranteed) Usually there will be an exploit hack to get root. I'm sure someones working on something. Especially since some were able to keep root after updating

I can replicate the issue you are talking about in the messaging app. About an inch of the screen at the top is slightly darker. But only noticeable on certain colors. I tried all sorts of pictures and other things, I can only see it in the messaging all. The issue is there with all screen modes.
The S II had a very similar issue. There was a triangle of screen that was lighter than the rest, and under certain circumstances you could see black splotches. But both issues were only apparent when you worked hard to see it, but never under "normal" use.
From what I understand having a little inconsistency in AMOLED screens is unavoidable. I would rather have this issue than the washed out colors of an LCD screen, personally. I would wager the issue is probably there on every S4 if you look hard enough, it was on every S II I ever saw.
The only issue I saw that I felt was worth getting a new device was burn in. On the Captivate it happened after about 6 months, the S II about 9 months. I'm hoping that Trend (each phone lasting longer than previous gen until it burns in) continues with the Note, S III, Note II, on to the S4.
Sent from my SAMSUNG-SGH-I337

This seems to be a common issue. I'm on my third s4.
Phone 1: vertical lines
Phone 2: pink tint at bottom (screen darker at the bottom)
Phone 3: pink tint at top (screen darker at the top)
You can try exchanging it but there's no guarantee you will get a better screen. In fact you may get a worse one.
The qc on these phones seem to be pretty awful.
If the problem isn't too bad I would just keep it and try to get used to it.
The galaxy s2 had an issue where the left side of the screen had a yellow tint compared to the right side. Samsung eventually came out with an update to fix this issue. Hopefully they do the same with this problem.

dwang said:
This seems to be a common issue. I'm on my third s4.
Phone 1: vertical lines
Phone 2: pink tint at bottom (screen darker at the bottom)
Phone 3: pink tint at top (screen darker at the top)
You can try exchanging it but there's no guarantee you will get a better screen. In fact you may get a worse one.
The qc on these phones seem to be pretty awful.
If the problem isn't too bad I would just keep it and try to get used to it.
The galaxy s2 had an issue where the left side of the screen had a yellow tint compared to the right side. Samsung eventually came out with an update to fix this issue. Hopefully they do the same with this problem.
Click to expand...
Click to collapse
Touché - I'm on my FIFTH S4 already. I documented the 1st 3, but I've lost patience now... I don't know what to do further???
http://forums.androidcentral.com/samsung-galaxy-s4/304256-s4-screen-uniformity-issues.html

This has been common with quite a few of the phones I've had. It's more of a yellowish tint at the bottom. I read that its most likely the glue that they use and that it will correct itself with time. I just never waited long enough to see if that was the case and always exchanged them.
Sent from my SAMSUNG-SGH-I337 using xda premium

where is your phone made from? mine is made in korea, it works perfectly. I heard the ones that are made elsewhere has lower build quality.

Horizontal white lines

Has anyone noticed faint horizontal white lines running across graphic images? I've noticed this most in widgets or picture thumbnails. Tried to take a screenshot but they don't seem to get captured. Very thin lines - like just a pixel or two in width. Sometimes changing screen and coming back makes them disappear. Often if I move the screen by swiping they disappear (even with a very small movement) but then reappear as soon as I let go. Don't think I've noticed on previous smartphones; wasn't sure if this was a byproduct of the 1080p resolution.
Running stock, unrooted.

MobileNick said:
Has anyone noticed faint horizontal white lines running across graphic images? I've noticed this most in widgets or picture thumbnails. Tried to take a screenshot but they don't seem to get captured. Very thin lines - like just a pixel or two in width. Sometimes changing screen and coming back makes them disappear. Often if I move the screen by swiping they disappear (even with a very small movement) but then reappear as soon as I let go. Don't think I've noticed on previous smartphones; wasn't sure if this was a byproduct of the 1080p resolution.
Running stock, unrooted.
Click to expand...
Click to collapse
In certain lighting, I see what looks like a dot matrix all over the screen, but from what I've heard, that's normal. Not sure what exactly that is though...
I can see it the clearest when the screen is off. I think it is part of the screen tech, not the resolution, but I could be wrong

MobileNick said:
Has anyone noticed faint horizontal white lines running across graphic images? I've noticed this most in widgets or picture thumbnails. Tried to take a screenshot but they don't seem to get captured. Very thin lines - like just a pixel or two in width. Sometimes changing screen and coming back makes them disappear. Often if I move the screen by swiping they disappear (even with a very small movement) but then reappear as soon as I let go. Don't think I've noticed on previous smartphones; wasn't sure if this was a byproduct of the 1080p resolution.
Running stock, unrooted.
Click to expand...
Click to collapse
I cant replicate your problem, sounds like you my friend may have bad screen. I would request a replacement at your closest vendor.
And the dot matrix on the screen is part of the screen, essentially it is part of the touch system that you love and cherish!

Rezidude said:
And the dot matrix on the screen is part of the screen, essentially it is part of the touch system that you love and cherish!
Click to expand...
Click to collapse
Unfortunately this "dot matrix" looks hideous and I've never seen it on any phone that I have on that I owned several flagship phones.
Sent from my LG-D801 using Tapatalk 4

shook187 said:
Unfortunately this "dot matrix" looks hideous and I've never seen it on any phone that I have on that I owned several flagship phones.
Sent from my LG-D801 using Tapatalk 4
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Click to collapse
I'm sure you can if you hold them a certain way in the light, you will notice it. I know on my Bionic it is visible but can only be seen if held the right way in the light with the screen off.

htc incredible was a flagship phone and had it.
Sent from my VS980 4G using Tapatalk 4

Rezidude said:
I cant replicate your problem, sounds like you my friend may have bad screen. I would request a replacement at your closest vendor.
Click to expand...
Click to collapse
Hmm... might check on that. Got the phone at Best Buy - not sure how good they are about replacements. Problem is, the issue is kind of fleeting. What I mean is these lines are not static. Even when I see them it looks like there is a touch of flashing going on, and the slightest screen swipe makes them go away. Sometimes they stay gone and sometimes they come right back. I wish I could do a screen capture - maybe I will have to just photo edit some lines to illustrate what I see

jayochs said:
htc incredible was a flagship phone and had it.
Sent from my VS980 4G using Tapatalk 4
Click to expand...
Click to collapse
I'm sure you're being sarcastic, I'm talking about current flagships
Sent from my LG-D801 using xda app-developers app

shook187 said:
I'm sure you're being sarcastic, I'm talking about current flagships
Sent from my LG-D801 using xda app-developers app
Click to expand...
Click to collapse
no but really, the inc was an awesome flagship ;D
and at the time i think HTC was one of the few phones that did the dots still..i remember the moto x didn't have them. i don't even know what the point of them is

I can see them on mine, but only in certain light and at certain angles and when off. I never see them when using it.

Finally got around to taking a picture of this with a separate camera. This is the weirdest issue! I can't capture it with a screenshot. It only happens on some images, and even those sometimes the lines disappear if I rotate the display. I tried doing a factory reset but that didn't help. Doesn't seem to be a hardware issue because I don't see it anywhere else except certain images (probably like 5 - 10% of them). Not app related - I've seen this happen in many apps that have images. This attachment was done in the Play Store app, on an app preview. Also seen it on Feedly, Android Central, Gallery, etc. Can't figure out what is going on!

romeyjdogg said:
In certain lighting, I see what looks like a dot matrix all over the screen, but from what I've heard, that's normal. Not sure what exactly that is though...
I can see it the clearest when the screen is off. I think it is part of the screen tech, not the resolution, but I could be wrong
Click to expand...
Click to collapse
I saw these for the first time today with the screen off in a certain light. They are vertical lines/dots though.
Sent from my LG-LS980 using Tapatalk

romeyjdogg said:
In certain lighting, I see what looks like a dot matrix all over the screen, but from what I've heard, that's normal. Not sure what exactly that is though...
I can see it the clearest when the screen is off. I think it is part of the screen tech, not the resolution, but I could be wrong
Click to expand...
Click to collapse
It is the digitizer. It is what registers your touch
coogrrr94 said:
I saw these for the first time today with the screen off in a certain light. They are vertical lines/dots though.
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
Sent from my LG-D801 using xda app-developers app

Did you ever find a solution to this?
I'm seeing the exact same lines after having a broken screen replaced.

me too, on my recently bought ebay G2 (VS980) - i think screen and digitizer are fine. i think it has something to do with the graphic card or rastering memory as it only happens when there is a high computational demand on display apparently? happened with two separate firmwares - one stock and one non-stock - so clearly it is not a software issue (i guess)

I'm pretty sure it's the screen. I had my screen replaced again and the issue is completely solved.

Display warping when scrolling fast?

Anyone else notice if you scroll up and down on any screen, it causes the top and bottom of the screen to warp and get bigger and smaller?
I really notice it when scrolling through cells, try scrolling up and down without lifting your finger really fast on any screen with cells and you'll notice the warping.
Idk if this is a feature or a bug or I'm having a vivid LSD flashback...but I didn't see this happening on the new moto x or the HTC one m8 so I was jw!

I've showed this to a couple different people now and they can see it too. It's kind of disorienting, anyone know a way to turn this off?

I haven't bought my own Droid Turbo but I also noticed this while playing with the phone at Verizon today.
Have you performed the software update?

I'm thinking it might be how the screen refreshes. I'm noticing this as well

can someone post a video ??

Can't reproduce this, please record it

I notice this issue too. Looks like the screen stretches and collaoses at different areas as you scroll vertically. If there is no fix for it i might return my phone makes me almost motion sick

SoulfulSquirrel said:
I notice this issue too. Looks like the screen stretches and collaoses at different areas as you scroll vertically. If there is no fix for it i might return my phone makes me almost motion sick
Click to expand...
Click to collapse
Try setting animation to "off" in all 3 places in Developer tab, I think it helps with image warp.

itanas said:
Try setting animation to "off" in all 3 places in Developer tab, I think it helps with image warp.
Click to expand...
Click to collapse
Turned off all animations and the effect is less obvious but still visible. Bummer.

Turn the phone in landscape
In landscape the phone is unusable because of this issue. I can't believe that they let these out in the wild like this.

Yeah, it's really starting to bother me too. I'm a little OCD though.
So I'm guessing the Nexus 6 will also have this issue as well being they are using the same screen technology (supposedly). Kinda sucks.

So have we figured out if this is an issue with all models or just some models?
I wonder if it's a hardware or software issue. Does it happen in all apps or just some?

theEastonator said:
So have we figured out if this is an issue with all models or just some models?
I wonder if it's a hardware or software issue. Does it happen in all apps or just some?
Click to expand...
Click to collapse
Seems like a hardware issue. Possibly the way the screen refreshes.
I really hope I'm wrong though. It's the only thing making me want to return it.
*Edit* I'm wondering if it may happen because the dpi is so high. Maybe with root we could play around with some display settings to see.

So I guess a lot of people just aren't noticing it? Because when I Google around this thread is the only discussion I find.
(I don't own the phone...I was planning on buying it but observed this issue with the display model and decided to wait).
EDIT: You can see the issue briefly here, as he scrolls around in Chrome:
http://youtu.be/DI3TpYFvbg0?t=5m41s
I was hoping it was just a Chrome rendering issue but it seems that's not the case.

theEastonator said:
So I guess a lot of people just aren't noticing it? Because when I Google around this thread is the only discussion I find.
Click to expand...
Click to collapse
That's what I'm thinking as well. It only happens if you scroll at the right speed, not too fast not too slow. I think a lot of people just don't notice it or don't really think about it or care when it happens

I still can't see it, on mine or in the youtube vid.

I noticed this on mine but I figured it was an animation built in to Android when scrolling (like the word bunch/bounce when hitting the end of a page) but that I just hadn't really noticed it before on other phones because the animation wasn't as smooth, screen wasn't as sharp and screen wasn't as big. I don't notice any weird trailing or stretching when watching videos or playing games so not sure that it would be an issue with the display.

pfroo40 said:
I noticed this on mine but I figured it was an animation built in to Android when scrolling (like the word bunch/bounce when hitting the end of a page) but that I just hadn't really noticed it before on other phones because the animation wasn't as smooth, screen wasn't as sharp and screen wasn't as big. I don't notice any weird trailing or stretching when watching videos or playing games so not sure that it would be an issue with the display.
Click to expand...
Click to collapse
That's the main reason I started this thread haha. I googled around and couldn't find any evidence of this being a new animation. They could definitely play it off as a bouncy animation if that wasn't what they were going for. Looks like it might be a bug though...

Yeah, I don't see the warping in the video or on either of the 2 Turbos in my house. The only thing I can see in the video is the weird lines going diagonally across the screen which is pretty much unavoidable when trying to record video of a screen. The only thing I see on my own phones is that it gets a bit blurry if you scroll too fast.
Sent from my XT1254 using XDA Free mobile app

I'm really hoping it's a software fix. After using the phone a couple of days I'm getting killer battery life. I called Motorola and they told me to call back and speak to tear 2 tech support. Maybe they will confirm a software fix can set things straight. I'll let you guys know if I find out anything helpful.