great..
i had about 50% battery.
after using it, i turned it off, then i went to turn it back on... and it never did.
i plugged in charger and no charge icon even shows....
any one else have this issue?
its on the charger now just in case but like i said i powered off at 50%
Did you try long pressing the power button, 20 seconds or more, then letting off and short pressing? Other than that I can't help, sorry.
Dead Nexus 7
loueber said:
great..
i had about 50% battery.
after using it, i turned it off, then i went to turn it back on... and it never did.
i plugged in charger and no charge icon even shows....
any one else have this issue?
its on the charger now just in case but like i said i powered off at 50%
Click to expand...
Click to collapse
I got my Nexus 7 on Tuesday evening. After about 6 hours of playing with it
and checking things out I decided to go to bed, so I put it to sleep (not turn it off).
A few minutes later I decided that there was one more app I wanted to download,
so I went to wake it up and it wouldn't!
I tried everything -- short press, long press, try to reset, connect to computer (not recognized), etc.
I decided to let it charge overnight (no charging icon showed up).
The next day still dead, so I called google play and they will be sending me a new one.
On one hand it kinda sucks, but I feel good on how they handled it.
The tech said it was a dead battery, I am not so sure I believe that but ...
Mine was like that out of the box. It's already been repackaged back into its box and I'm waiting for google to send a replacement.
I hope you guys get your replacements soon.
Rik.
Same thing happened to me - you need to realllllllllllly long press, for 30 seconds or more.
neilrl79 said:
Did you try long pressing the power button, 20 seconds or more, then letting off and short pressing? Other than that I can't help, sorry.
Click to expand...
Click to collapse
ok,
yes i tried holding the power button in for about 30 seconds and it powered on.
This is crazy... is this something i should be worried about? is it worth going through a return and all that?
cfh said:
I got my Nexus 7 on Tuesday evening. After about 6 hours of playing with it
and checking things out I decided to go to bed, so I put it to sleep (not turn it off).
A few minutes later I decided that there was one more app I wanted to download,
so I went to wake it up and it wouldn't!
I tried everything -- short press, long press, try to reset, connect to computer (not recognized), etc.
I decided to let it charge overnight (no charging icon showed up).
The next day still dead, so I called google play and they will be sending me a new one.
On one hand it kinda sucks, but I feel good on how they handled it.
The tech said it was a dead battery, I am not so sure I believe that but ...
Click to expand...
Click to collapse
did you try like a 30 second hold on the power button? thats what got mine to reboot
Did that to me once. Must've been an update of some sort. Anyhow, long pressed as others have suggested and it's been fine every since. No need to waste everyone's time shipping it back.
happened to me too. You just have to push the button kinda hard for a looong time until it turns on. try multiple times
CooLoserTech said:
happened to me too. You just have to push the button kinda hard for a looong time until it turns on. try multiple times
Click to expand...
Click to collapse
now that i think about it, i turned off after a few market updates.. maybe you are right.
not to hijack the thread, but does otheres google latitude widget not work? mine shows unknown location and the refresh keeps spining.
But when i open latitude it works fine in maps. its just the widget
David Horn said:
Same thing happened to me - you need to realllllllllllly long press, for 30 seconds or more.
Click to expand...
Click to collapse
OMG thank you so much, I just had a big scare. My Nexus 7 crashed so bad it turned itself off, and I have never had to turn it on yet (came turned on, and rebooted by itself after the 4.1.1 update), and using long press like I do on my Galaxy Nexus or Galaxy Tab 10.1 would not turn it back on. I tried plugging it in, no battery icon... I was really starting to think it was dead, then I saw your comment and just sat there counting...and eventually IT TURNED BACK ON. Phew, what a relief, thank you so much for posting this!
David Horn said:
Same thing happened to me - you need to realllllllllllly long press, for 30 seconds or more.
Click to expand...
Click to collapse
Yep, same thing happened to me. I freaked! But just had to keep pumping those defibrillators until it came back on :good:
so i wonder what is up with this..seems like a very comon issue here...
maybe it was doing something in the background?
loueber said:
did you try like a 30 second hold on the power button? thats what got mine to reboot
Click to expand...
Click to collapse
I tried several times at 30 seconds and a couple of times for 90 seconds
still no good
What kind of bothers me is that I was told that on my return, I have to put the new/replacement nexus 7 on my
credit card. If they deem that the warranty was voided, they will charge me for a 2nd device!
I would rather send them the broken device and if they decide the warranty is voided, send the broken
device back to me and I will try to fix it myself! I don't want to buy two of these devices!
And even if they don't charge me, I still have to check the device over. I have read where some people have
dead pixels, microphones that don't work, bad screens, and even dead devices like mine. I don't want to
have to do this a 3rd time
UGH
Work for me 30 second hold power button
I try like a 30 second hold on the power button
and work for me, thanks to all for ur tips
this is my first table
Mine was packed up ready to take back to PCWorld
Mine was packed up ready to take back to PCWorld then I checked Google again and found this thread!
Many thanks chaps. You saved me some grief
google should send out some sort of network message for those that already have a nexus 7 , and any new ones that ship they should insert a notice..
either that, send out an update to fix this issue...
My so called "flawless" N7 did this today ( wouldn't turn on until I plugged it in, when it booted it still had 11%. Checked my mail and the whole think turned black grey and white and moved up and down quickly then shut off. Now it won't power on and makes a buzzing sound when plugged in. Think the display is dead
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Whew. This just happened to me and the 30 second press worked perfectly. Thanks giys !
Sent from my Nexus 7 using xda app-developers app
Related
anybody else run into this? i know if i installed a programmed that messed up the startup but if i have to power down the phone and turn it on, the only way i can complete this is by taking the batter out and putting it back in and then the phone powers on.
I just started to have the same trouble. I am going to be doing a wipe and starting over this weekend ... hopefully that will clear up the trouble.
Let me know how that works for you. Mine is doing the same thing.
Having the same problem here, can't figure out why.
Sent from my PC36100 using Tapatalk
this all sounds ominous
i have problems getting mine to turn on as well. i find i have to press and hold the power button for 5 or more seconds to get it to turn on. this may be intentional...
Mine seems to have the same issue, I have to take my battery out also.
Not a big deal since I dont reset often, and its not Windows mobile.
-------------------------------------
Sent via the XDA Tapatalk App
The only time I've had this happen was when the device was connected to the charger, either too the pc or plug. Removing the cord and letting the notification light go off allowed me to boot again normally.
thorpe24 said:
this all sounds ominous
Click to expand...
Click to collapse
Yep. Sounds like you messed with settings that you don't know what you're changing. Start with a clean slate and don't edit what you don't know.
guys when you hit power off the Orange led lights... the phone is not fully shut down until that light turns off (30sec to a min). after that the phone can turn back on without a battery pull.
rutter9 said:
Yep. Sounds like you messed with settings that you don't know what you're changing. Start with a clean slate and don't edit what you don't know.
Click to expand...
Click to collapse
I can assure you I didn't change any settings I didn't know I was changing. And BTW there's no setting that's "Don't let phone turn on without taking the battery out first" and no other settings anywhere, not in EPST, not in Testing, nowhere that would create this problem.
I have found that once you turn it off if you wait 45 seconds all the way up to 2:00 minutes the phone will turn back on without a battery pull.
Ohwut, go to Settings...About Phone...Battery and Boot...and uncheck the box for "Don't let phone turn on without taking the battery out first". You were probably screwing around in here and checked this one by mistake.
davidboyd said:
Ohwut, go to Settings...About Phone...Battery and Boot...and uncheck the box for "Don't let phone turn on without taking the battery out first". You were probably screwing around in here and checked this one by mistake.
Click to expand...
Click to collapse
i needed a laugh this morning.
I was having this same problem. I decided to take it into sprint to see what they had to say. I haven't rooted or done anything with my MSL. After about 15 minutes the techs told me that it was a bad battery. They put a black hero battery in the phone and I have not had a single problem since. they did not wipe my phone back to factory, just replaced the battery.
Maybe you would have luck with the same thing... My suggestion is if you upgraded from a hero like I did, try your hero battery. if you don't have any problems after that, put the evo battery back in and take it to the sprint store and get yourself a replacement battery for it... I can't guarantee that that they won't wipe your phone so backup first. Always backup before taking your phone in to be serviced.
skunkd said:
guys when you hit power off the Orange led lights... the phone is not fully shut down until that light turns off (30sec to a min). after that the phone can turn back on without a battery pull.
Click to expand...
Click to collapse
Mine was off for 5-10 minutes and no light and no response to holding the power down. No options to power off or turn on. NO response at all till I pulled the battery out and replaced it. It hasnt happened since. Of course I had to be with a bunch of iphone users so they were having their fun.
wfhowell said:
Mine was off for 5-10 minutes and no light and no response to holding the power down. No options to power off or turn on. NO response at all till I pulled the battery out and replaced it. It hasnt happened since. Of course I had to be with a bunch of iphone users so they were having their fun.
Click to expand...
Click to collapse
Mine has the same problem. I bought mine from radio shack so trying to get them to do anything is like pulling teeth. And they don't reserve Evos in case something goes wrong like a sprint store does.
I hate to bump such an old thread, but...
Mine will NOT turn back on once I turn it "off" without a battery pull. I'm talking like, waiting more than 5 minutes.
Anybody know what's happening here?
drbadass said:
I hate to bump such an old thread, but...
Mine will NOT turn back on once I turn it "off" without a battery pull. I'm talking like, waiting more than 5 minutes.
Anybody know what's happening here?
Click to expand...
Click to collapse
I had this issue for awhile but it seemed to go away on its own. I have a feeling it might have been a buggy app that either got uninstalled or fixed in an update.
But it was a very annoying problem!!
drbadass said:
I hate to bump such an old thread, but...
Mine will NOT turn back on once I turn it "off" without a battery pull. I'm talking like, waiting more than 5 minutes.
Anybody know what's happening here?
Click to expand...
Click to collapse
try short presses of power button, usually 3rd to fifth press turns it on for me, w/o batt pull
what rom or version are you using? when I was on the 1st OTA update rom I had that problem. But when I OTA to 1.47 it went away. now I am on froyo and of course it's good.
Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
Try holding down the power button for 10-20 seconds.
If that doesn't work, try leaving it plugged in for a couple hours and check back on it.
Also try plugging it into the computer and seeing if your screen has gone bad, the Nexus 7 should still come up if it's on.
...I really can't believe I made a post for this..rofl. Thanks a lot, I guess I'm just a little too impatient to hold the power down longer than five seconds.
If mods wanna delete, feel free.
Sent from my Nexus 4 using Tapatalk 2
atermify said:
...I really can't believe I made a post for this..rofl. Thanks a lot, I guess I'm just a little too impatient to hold the power down longer than five seconds.
If mods wanna delete, feel free.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Don't know if it's any consolation but I did exactly the same thing this morning
stephen dagostino said:
Don't know if it's any consolation but I did exactly the same thing this morning
Click to expand...
Click to collapse
Feels good knowing someone's as paranoid as I am
Sent from my Nexus 4 using Tapatalk 2
Same thing happened to me ... I turned it off and it was not turning back on .. I came to know from a certain forum that this is a common issue.. Solution was simple but î had to hold the power button for complete 30 seconds
Sent from my Nexus 7 using xda app-developers app
Mine is completely dead even when I hold power on button for 30 seconds, plugging into charger - no response too
Wysyłane z mojego Xperia S za pomocą Tapatalk 2
Try holding down vol up & down buttons and then the power button. Then you should be in the reboot/recovery menu. It should say start. Push power button to power up.
Sent from my Nexus 7 using xda app-developers app
Doesn't help mate. Tried everything, will send on RMA tomorrow :-\ ehh. Just before this sudden death my n7 started to lag a lot, I had almost 2 GB free so what is going on?
Wysyłane z mojego Xperia S za pomocą Tapatalk 2
atermify said:
Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Had the same issue today...thanks to all for the quick and easy fix...feel like such a dork!
I'm having the same problem, last night I tried to turn on my Nexus7 and had issues.
My device is locked and upgraded to 4.2
While booting, the device would get to the lock screen then immediately power down. While it was powering down the screen would fuzz over and glitch a few times. As soon as it turned off it would repeat the process. I eventually got it into the boot loader and I noticed "based version: N/A" I'm not sure what that means but I hit start and now all it does is get stuck at the multi-colored X logo.
Getting back into boot loader I tried recovery mode, the response is "No command". Tried plugging it into my PC and I get the little (ba dum) sound but no device or folders to be scene.
I think i'm in trouble. I wanted to see if I could root it just so the device works again but I can't access it on my PC.
Can anyone think of a step or process I forgot to try?
My Nexus 7, wont turn on anymore either i charged it , it was very low went down to 11% battery so i turned it off and charged it, saw the battery on the screen and now.. It will not turn on, unit feels very warm when charging. It started to lag a bit , before i turned it off.. its normal software as supplied by nexus. so..> no matter how long i hold the buttons.. its off and screen stays black..
doh....asked for RMA number..only used it for a month
My Nexus 7 32Gb won't turn on either. I've been having since I got it the battery has been showing 0% since I turned it on. Regardless of how much charging I did it never changed. It ran fine and was told it might be to do with calibrating the battery but it then started to have problems turning on. It's gone off and I've tried the various power on options mentioned in this thread and nothing is working.
I guess it means a return to Carphone Warehouse. I had just got it all set-up as well.
I had rooted it and manually upgraded it to 4.2.1. It was running fine bar the 0% battery issue. I did the same thing to my Mum's 16Gb Nexus 7 and no problems at all with that one.
atermify said:
Recently updated my n7 to 4.2, haven't done anything beyond rooting. I woke up this morning, watched an episode of Prison Break via Netflix and went to work. I always plug it in before I leave, and it was saying it was charging before I left.
I get home from work today, and upon trying to unlock the device, it doesn't turn on. I unplugged it, checked the plug in it was using, even tried multiple different electrical sockets. Plugging it in usually brings up the off charging animation, but nothing. Anyone know what might be going on?
My sincerest apologies if this has been asked/questioned before; I did a little searching before I posted this and couldn't find anything about it. Thanks in advance.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Hold the power button for 10 seconds or more.Happened to me just yesterday.
Plugin Nexus 7 does not bring up the charging animation.But after holding the power button for about 10 seconds,the boot animation finally appeared
New Nexus 7 Died after 2 Hrs Use
Nexus 7 shut off after only 2 Hrs of use and placed on USB charge. Tried holding button down for 30 Seconds and up/down combination with Power and nothing worked. Opened back cover carefully and patiently with Plastic Opening Tool I already had. Disconnected battery for thirty seconds then replaced connector without removing battery. Snapped cover back on. Hit power and it turned on. Do not use metal on case to open. Hope this helps. I got the idea from Youtube Video. I'm a new user and Not allowed to post links yet. Nexus 7 Teardown Review.
Rcoil73 said:
Hold the power button for 10 seconds or more.Happened to me just yesterday.
Plugin Nexus 7 does not bring up the charging animation.But after holding the power button for about 10 seconds,the boot animation finally appeared
Click to expand...
Click to collapse
He already fixed it. Lol. I suggested that in the second post.
Uvuulas said:
Nexus 7 shut off after only 2 Hrs of use and placed on USB charge. Tried holding button down for 30 Seconds and up/down combination with Power and nothing worked. Opened back cover carefully and patiently with Plastic Opening Tool I already had. Disconnected battery for thirty seconds then replaced connector without removing battery. Snapped cover back on. Hit power and it turned on. Do not use metal on case to open. Hope this helps. I got the idea from Youtube Video. I'm a new user and Not allowed to post links yet. Nexus 7 Teardown Review.
Click to expand...
Click to collapse
Good tip. Thanks.
Sent from my Nexus 7
Stop... MUFFIN TIME!!!
Thanks
rcarsalan said:
Same thing happened to me ... I turned it off and it was not turning back on .. I came to know from a certain forum that this is a common issue.. Solution was simple but î had to hold the power button for complete 30 seconds
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Thanks a lot I holded power button for more than 15 sec it got powered on thanks for your information.I am Happy now.
Man, I was just freaking out. Just got the wifi 16 on Monday. Rommed it as soon as I got home. Was using it at my local watering hole, and it suddenly just would not respond. Black screen, yadda yadda.
15 seconds of holding the power button and boom. Google logo, and then SmoothROM's boot ani. *wipes forehead* Never been so happy to see Jessica Nigri's face! lol
Thank You
I had been turning the Nexus on and off for the last couple of days, No "problems".
I tried to turn it on a couple of minutes ago and NOTHING. I even pluged it in and the battery charging icon did not turn on.
I also tried holding the button for 5 seconds but still nothing.
Fix:
I had to held the button for over 15 seconds to get it to turn on.
Thanks!
Similar problem with my nexus 7. Battery charge shows up when i plug it in. If I try to turn it on while its plugged in, i get what looks like static and lines on the screen. When I unplug it, it dies. If I hold the power button down, and plug it in, it will boot normally, and everything seems to work fine, but the battery shows as dead, and as soon as I unplug it, it dies.Just got it, it came with 4.2.1 running on it, it was an open box from Best Buy, and developer options were already enabled on it. Looks like someone tried to root it, f'd it up, and returned it. Guess I'm taking it back and returning it as well. Just a major pain as it's 1.5 hours each way from where I live to the closest best buy and back.
My problem is an easy fix, return it. However, I'd like to know if anyone figures out a fix for this incase it happens in the future.
Thanks.
having had my phone for about a week so far. been having great experience with it. then BAM! The phone just won't turn on anymore. looks like its completely dead. i mean literally dead. no led light flashing. holding down power button doesnt work either. what should I do now? contact google? is it a defect phone? There was no rooting no flashing. phone is completely stock. and no physical damage at all.
waited 2 month for something like this. I am really helpless and disappointed!
For how long did you hold down the power button?
I had the same issue with the nexus 7 and I fixed it by holding down the power button for 30 seconds or more...
Use an AC power socket and leave it charge for hours. Then try again. Then RMA is its still not coming on.
Blink191 said:
For how long did you hold down the power button?
I had the same issue with the nexus 7 and I fixed it by holding down the power button for 30 seconds or more...
Click to expand...
Click to collapse
tweaked said:
Use an AC power socket and leave it charge for hours. Then try again. Then RMA is its still not coming on.
Click to expand...
Click to collapse
thanks guys. I managed to turn it back on. but what could have triggered this shutdown? there was no notification whatsoever. if the battery dies there should have been a notification or something right? could there be anything wrong with the phone?
Haswell said:
thanks guys. I managed to turn it back on. but what could have triggered this shutdown? there was no notification whatsoever. if the battery dies there should have been a notification or something right? could there be anything wrong with the phone?
Click to expand...
Click to collapse
I had a similar issue with mine about two weeks ago and again twice today. 2 weeks ago and today, the phone was on the charger and seemed to go into a deep freeze. My alarms didn't go off as scheduled, and I was only able to turn the phone back on with a very long pressing of the power button. Then just a few minutes ago, I noticed my phone was unresponsive and had to do the same thing.
The phone is not rooted, and the battery was not dead during any of these episodes. In fact, it was on the charger overnight the first two times.
I'll probably call customer support tomorrow.
jaxonmills said:
I had a similar issue with mine about two weeks ago and again twice today. 2 weeks ago and today, the phone was on the charger and seemed to go into a deep freeze. My alarms didn't go off as scheduled, and I was only able to turn the phone back on with a very long pressing of the power button. Then just a few minutes ago, I noticed my phone was unresponsive and had to do the same thing.
The phone is not rooted, and the battery was not dead during any of these episodes. In fact, it was on the charger overnight the first two times.
I'll probably call customer support tomorrow.
Click to expand...
Click to collapse
I just got mine yesterday, got it all setup. awesome. Put it on the charger overnight, with an alarm set....woke up just before my alarm to a phone in deep freeze...long power press (over 30sec) and then tried to turn on regular, and it worked fine.
Is this a defect, or just quirk..
This happens to my phone too but once. My nexus 7 keeps on doing it randomly.. But I had to hold my power button pass a minute..
Sent from my Nexus 4
Blink191 said:
For how long did you hold down the power button?
I had the same issue with the nexus 7 and I fixed it by holding down the power button for 30 seconds or more...
Click to expand...
Click to collapse
thanks man :good: the 30 seconds power button also worked for me i also have this problem but the difference is that my phone freezes after i played a newely installed game .. it happened twice in a row now and can somebody give me a solution for this ?
xperiafanatic said:
thanks man :good: the 30 seconds power button also worked for me i also have this problem but the difference is that my phone freezes after i played a newely installed game .. it happened twice in a row now and can somebody give me a solution for this ?
Click to expand...
Click to collapse
I haven't seen this... I haven't tried games yet on nexus 4, but on my Evo LTE it got quite warm with games... maybe wait till it's cooled down and try again. What game is it...maybe it's poorly programmed and uninstalling would help most...
snick8467 said:
I haven't seen this... I haven't tried games yet on nexus 4, but on my Evo LTE it got quite warm with games... maybe wait till it's cooled down and try again. What game is it...maybe it's poorly programmed and uninstalling would help most...
Click to expand...
Click to collapse
yes at first the newely installed games like muffin knight and other umpopular games... but now even my game blood and glory(whos i installed from the first day i had my n4) also causes freeze in my phone .. it happened to me 4x now and i really dont know what to do ... maybe its already a hardqare failure since my b and g caused freeze ..
Volume UP + Power button for less then 5 seconds solved the problem for me.
I was customizing a widget on my phone when all of a sudden, it freezes then crashes and powers itself off. It then proceeded to power itself back on but took more than 3 minutes on the colorful Google startup animation screen, which I thought was way longer than usual, so I held the power button to shut it off and start it up. But the thing is, it didn't start back up. I held the power button for 5, 15 seconds, 1, 10 minutes, no response. Power +volume down button for 15, 30 seconds, 1 minute, 5 minutes, nothing. Plugged into wall and computer for 15, 30 minutes, unplug and plug back in after 5 seconds and hold power button, nothing. Practically all trouble shooting tips had solved nothing. Not even a single week had completed after this phone was initially powered on before it did this. I contacted Google support and after they had guided me through the same tips I had already tried, they told me they could not assist any further because I had purchased it from Amazon. I got it unlocked and used a SIM card from Consumer Cellular. Huawei was closed so I sent an email explaining the problem. I want to get this fixed without sending it back, but chances are I will just send it back to Amazon for a new one because I heard Huawei takes weeks to do so, that is after I get back from vacation. The greatest time for your phone to brick on you, the evening that you arrive to your week-long vacation destination, right? I had spent about $30 on a skin and a screen protector for the phone already and had put them on, just so I can send it back less than a week later. Really cool. Is there some dark magic trick that I am missing here to get it rebooted? Has anyone else had this specific problem with the 6P? What do I do?
Can you hook it up to a computer
Sent from my Nexus 6P using Tapatalk
stupid question. but did you plug it in to the stock charger/cable. if so did any kinda charge light come on?
Sounds like a hardware problem to me, perhaps like a loose module or something. You should get it replaced asap
jiv101 said:
Can you hook it up to a computer
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
r1nstang said:
stupid question. but did you plug it in to the stock charger/cable. if so did any kinda charge light come on?
Click to expand...
Click to collapse
Yes I was using the stock rapid charging adapter and cable for wall charging, and I used a third party cable for the computer, both techniques did not work.
hello2ew said:
Sounds like a hardware problem to me, perhaps like a loose module or something. You should get it replaced asap
Click to expand...
Click to collapse
That's what I'm thinking I'm going to have to do, I'll have to do it through Aamazon. I'm on vacation so do you think I'll be able to ship it out and get a new one from our rental house address by the end of the week?
http://forum.xda-developers.com/showthread.php?t=3241270
Sent from my Nexus 6P using Tapatalk
I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.
xNotta said:
I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.
Click to expand...
Click to collapse
I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential
GEOVANNI MTZ said:
I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential
Click to expand...
Click to collapse
I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.
xNotta said:
I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.
Click to expand...
Click to collapse
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.
GEOVANNI MTZ said:
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.
Click to expand...
Click to collapse
Phones purchased in the US come with a 1 year warranty.
I would assume Mexico would get a similar warranty.
You will need your original proof of purchase.
Contact Essential and explain your situation, they will probably be able to come up with a solution for you.
https://support.essential.com/hc/en-us
Click the “?” In the lower right corner and send them an email that explains your situation.
Couldn’t find a Mexico support link. Even using my VPN set to Mexico, it gave me the US support page.
I thank you for your attention, I let it be completely discharged and I have connected it to charge right now and on ... I am happy !!!!
Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint
good morning to all, I hope and can help my team last night when I was watching videos after 2 hours the screen froze so I decided to force a reboot with which I thought the problem would be solved, but to my surprise it was not like that, the phone when turning on did not give imangen only the screen cleared so I knew it had been turned on, but never gave an image, I let it completely discharged thinking that with that it would be fixed and nothing, I put it on and when I turn on the same thing happens it clears the screen but it does not give an image, try the button convention and nothing that solves it, someone has had the same problem? the phone and try tentadilla unlock and put music in spotify so the touch and sound work, also frame and enter calls as well as calls by messenger! help
Attached images
gramicko said:
Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint
Click to expand...
Click to collapse
for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?
Go to Essential support
GEOVANNI MTZ said:
for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?
Click to expand...
Click to collapse
I filed trouble ticket at the Essential support web page, then they requested I send copy of receipt, IMEI etc.. Then a day later a new phone was mailed to me. Pretty efficient I must say,