[Q][solved] How to Re-Lock Bootloader? +picture of broken screen - Nexus 7 Q&A, Help & Troubleshooting

Hey, so I need to take back my nexus 7, and i need to relock the bootloader.
what happened?
I had the seperation happening on the left besel, so I pushed down to make the glue stick, not even that hard, and the screen cracked.
** update **
I used the nexus 7 root toolkit v1.1
boot to the bootloader
navigated to the tools folder in the package. and ctrl+right click "open command window here"
then typed 'fastboot oem lock'
thanks for any other advice.

Whoa... looks like that screen there is almost paper thin. I sure hope I never drop mine.

Yikes and here I was thinking I'd just give my screen a solid press like that other guy if I had the separation problem. Reconsidering that now...
Best of luck with your warranty, technically I think you broke it yourself attempting an unauthorized repair...

Its like a bad dream
Sent from my HTC PH39100 using Tapatalk 2

Did anyone else cry a little after seeing the pic?

UnknownFearNG said:
Did anyone else cry a little after seeing the pic?
Click to expand...
Click to collapse
I'm still trying to stay calm. At least it didn't cost 400$. I'll report back what happens tomorrow.
Sent from my HTC PH39100 using Tapatalk 2

sadoway said:
I'm still trying to stay calm. At least it didn't cost 400$. I'll report back what happens tomorrow.
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
If you paid with American Express or select Visa and MasterCard you have a 90 day loss, theft and accidental damage warranty. You have a limited time-frame to report the damage so check your cards.

Related

Somehow "broke" my replacement digitizer - help?

The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
breeezzz said:
The dis-assembly went rather smoothly. When I was kind of finangling to get the new digitizer on, I noticed that the actual strip had become lose. I believe this may have been caused by the heat of my hand - or perhaps it was fault to begin with.
Now looking at the circuitry and the ribbon itself, it doesn't seem like anything is broken. Would there be any way for me to adhere the ribbon back on properly in order to make my digitizer work again? I don't really have the money to shell out for a brand new one and this is a bit of a pain in the butt.
Thanks in advance.
- Ben
Click to expand...
Click to collapse
I think it may be a fault in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
I'm fairly sure it was quite loose right when I took it out of the package. It pretty much slipped off kind of like a soapy sticker. This can't be right, can it?
Wond3r said:
I think it may be a default in the replacement you ordered and should request a new one. The "heat" from your hand couldnt have done that, and if it did, that would have happened anyway because the internals of the phone would get much hotter
Click to expand...
Click to collapse
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
ltdanno360 said:
+1if it couldnt withstand a soft install then it prolly wouldnt have have lasted a week inside the phone anyway send it back in just tell em they sent ya junk
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
So the part is defective and they wont replace it free?
Nice business model. Sounds shady.
Sent from my MB860 using xda premium
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
sebbo90 said:
Yeah it defiantly must be dodgy as I have broken my screen and fitted a new digiziter and it has functioned flawlessly. No damage whatsoever during installation, you should defiantly get a refund
Click to expand...
Click to collapse
Thanks so much for the input guys.
let me gess did you buy from repair universe ive heard people say that there lcd screens and digitizers were broken upon arival and the company failed to make good on it claimed they were broke during installation (soo bs ) :banghead:
Sent from my MB860 using Tapatalk
breeezzz said:
Perfect. The part definitely seemed strange from the get-go. The company offered me 10% off, which I don't really feel is fair if the part is actually defective.
I've linked them to this thread, so if some more people could chime in that would be absolutely great.
Click to expand...
Click to collapse
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
pre4speed said:
Threaten to get BBB involved. That's the only way I got repair universe to send me a replacement after many emails about the matter. The digitizer they sent me had the ribbon cut nearly in half. Gave me the run around about how their stuff is fully tested before leaving the site and if I could take a picture. I told them all I wanted was my digitizer and if they couldn't honor their return policy I would call BBB and report. I was given the RMA the next email.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
nosit1 said:
It's sad it has to boil down to that though.
Hopefully, though, intervention will either get you your money back or a replacement.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
I agree, but like you said. When you are dealing with an internet company with no supposed phone support, sometimes that's what needs to be done. Although I did eventually find a phone number for them, I didn't need to use it before they finally made it right.
Sent from my MB860 using XDA App

Cracks in the aluminum

Cracks in the aluminum. Just noticed today that my phone has cracks in the aluminum, i have never dropped the device and have had a Silicon cover on it.
I called the reseller and they want to send it to samsung, but that's gonna take like 2-3 weeks And samsung said that the warranty is gone, cus i have rooted it, but it has nothing to do with the software.
Anyone else that have seen this?
Pete_79 said:
Cracks in the aluminum. Just noticed today that my phone has cracks in the aluminum, i have never dropped the device and have had a Silicon cover on it.
I called the reseller and they want to send it to samsung, but that's gonna take like 2-3 weeks And samsung said that the warranty is gone, cus i have rooted it, but it has nothing to do with the software.
Anyone else that have seen this?
Click to expand...
Click to collapse
flash a stock rom
blgblade said:
flash a stock rom
Click to expand...
Click to collapse
Yeah, that was my thought to, but dont i have to use triangle away aswell?
Pete_79 said:
Yeah, that was my thought to, but dont i have to use triangle away aswell?
Click to expand...
Click to collapse
From CF-Root 6.4 thread:
How to uninstall
This is by no means an extensive guide for unrooting, but if you want to sell or warranty your device, I advise the following procedure:
- Use Triangle Away to reset the flash counters, and pull the battery immediately after rebooting starts
- Boot into recovery and perform a wipe, and pull the battery immediately after rebooting starts
- Go to SamMobile and get the stock firmware for your region
- Flash that stock firmware on your device
- Let Android boot, go through device setup (without doing any logins) until Android is fully usable again
- Reboot
- Wait at least 10 minutes
- Check Settings->About device->Status and make sure Device status is not "Modified"
- Perform another factory reset
- Boot into download mode and make sure the flash counter and system status are all set to official
Some of these steps may require further info, if you can't figure it out, do some more searching, or ask people who aren't me
Click to expand...
Click to collapse
Pete_79 said:
Cracks in the aluminum. Just noticed today that my phone has cracks in the aluminum, i have never dropped the device and have had a Silicon cover on it.
I called the reseller and they want to send it to samsung, but that's gonna take like 2-3 weeks And samsung said that the warranty is gone, cus i have rooted it, but it has nothing to do with the software.
Anyone else that have seen this?
Click to expand...
Click to collapse
Interesting... It does not look like a crack but a precise vertical cut.
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
Se23 said:
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
Sorry, i did try to search, but the search function seams to be broken?
I honestly don't know what to do, flash stock and send it to repair or just live with is :/
One it does look like a cut from the picture but visual inspection may show a crack .
What will Samsung say crack or cut when they look at it .
But you do say cracks not one crack .
Two removing traces of root is easy and returns phone to a warranty state .
So do you want to remove root return the phone and get it back in a few weeks saying not warranty its damaged .
In that respect could you not get a local store to just look at the crack first to confirm it is and save wasting time .
jje
I have one of these too!
I have vertical CUTS at all 4 corners, where they smooshed together the pieces. There is no space between the two sides of the cut, and you can't even feel it, but it's there and visible if you look for it. My phone has been dropped a fair amount, but the cuts were there the day I got it.
"Don't worry about it" is my advice.
* BTW, yours is definitely a crack. I still just wouldn't worry about it.
I have one on the bottom right corner too. And it looks more like a joint than a crack
Sent from my GT-I9300 using xda app-developers app
It looks like that. Dont microscope your Phones corners!
Sent from my GT-I9300 using xda app-developers app
its there in all the four corners and it looks like some sort of cover and not crack
Sent from galaxy s3
big_adventure said:
I have vertical CUTS at all 4 corners, where they smooshed together the pieces. There is no space between the two sides of the cut, and you can't even feel it, but it's there and visible if you look for it. My phone has been dropped a fair amount, but the cuts were there the day I got it.
"Don't worry about it" is my advice.
* BTW, yours is definitely a crack. I still just wouldn't worry about it.
Click to expand...
Click to collapse
This
Se23 said:
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
Don't listen to the others telling you nit to worry. If you haven't dropped it get on to the place of purchase asap. I made the mistake of not doing that and dented my phone a little after so I'm out of luck. It will split all the way through soon. The ones in the four corners r normal.
Sent from my GT-I9300 using XDA
Damn same thing on mine.
Should send back to Samsung but they say I drop it cost £100 to replace
Sent from my GT-I9300 using xda app-developers app
Same on mine, can't say I'm bothered though. Mine are quite obviously from manufacture.
Sent from my GT-I9300 using xda premium
Se23 said:
Oh for God's sake this is like the 50th thread about this! And it's not a cut these phones do crack.
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
Wwwhaaaaat!!! These phones do whaaaaaaaaaaaaattt!!!
---------- Post added at 03:48 AM ---------- Previous post was at 03:45 AM ----------
These cracks appears in white phone only?!
Have the blue and all 4 corners have the crack. Not sure if this is consider normal! Been looking at high res photos of the phone and they aren't there, so question is how is this normal?! I will go to samsung monday and check this.
I did drop my phone. Samsung are say the cracks are from the phone been dropped.
I think it's from the over heating problem the phone got.
Sent from my GT-I9300 using xda app-developers app

HTC Repair Centre

Has anyone any experience sending their phone to the HTC repair centre after bricking their phone?
Long story short but i flashed the wrong boot animation and completely wiped the phone and despite several attempts to get a ROM on it again (spent days) I was unable to do so so brought it back to the shops where I bought it (was locked to o2 but I got it unlocked)
They sent it to company here called Fonemenders, i got a text today saying it has to be sent for level 3 repairs and mentioned something about the motherboard, now that has scared me a bit, it's bad enough I have to wait another 7 to 10 days but does anyone think I'll get charged given they'll see that it says tampered on it, i fail to see how it could be a problem with the motherboard too.
Has anyone any experience sending their phone to the HTC repair centre and what was the process.
Seriously contemplating never flashing anything again on my phone after this nightmare
Sent from my Nexus 7 using xda app-developers app
I don't have any experience with HTC's repair centers, but I've sent in several rooted Samsung devices and a bricked Asus Transformer for repair. My experience has been that the people in the repair centers really don't give a crap. Relax and hope for the best :good:
Samsung phones are seriously easy to modify compared to HTC, I'm no noob and read extensively on here and followed instructions to a t but still couldnt manage to get a stock or custom ROM back on my phone after that bad flash and me wiping it, no matter what I done.
Feel like I'm missing a limb here have gone over a week without it and now have another week wait, i won't rest easy until I have a fully working phone again.
Hope you are right my friend.
Sent from my Nexus 7 using xda app-developers app
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
BenPope said:
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
Click to expand...
Click to collapse
I'm a bit concerned though why they mentioned the motherboard (see attached) there was nothing wrong with the motherboard all that needed to be done is for stock ROM to be flashed back on it.
I'm reading some reports of people being charged a lot when they are informed the motherboard has to be replaced, i should have just sent it into a repair shop in town for €25.
Well the flash ROM is soldered to the motherboard, if it is bricked, it would require a new motherboard.
It's probably not bricked, but in order to maintain your warranty, sometimes they say they must return it in "factory condition", which means unlocked. Which means a new motherboard. That's probably not really true in most cases, but once it's been unlocked, it's possible to overvoltage and overclock, which has the potential, however slight, to cause hardware damage.
BenPope said:
I don't think HTC phones are difficult to flash, sure, not as easy as Samsung, but on the other hand, much harder to brick.
Click to expand...
Click to collapse
they r very easy to flash
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
pack21 said:
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
Click to expand...
Click to collapse
I sincerely hope you are right mate, I'd snap up a new device now.
I will report back anyway, if they come up with obscene charges I'll have to just leave it into a mobile repair shop here, i already went there and they said it would take a week and I thought that was too long but in retrospect I should have just left it with them.
Sent from my Nexus 7 using xda app-developers app
BenPope said:
Well the flash ROM is soldered to the motherboard, if it is bricked, it would require a new motherboard.
It's probably not bricked, but in order to maintain your warranty, sometimes they say they must return it in "factory condition", which means unlocked. Which means a new motherboard. That's probably not really true in most cases, but once it's been unlocked, it's possible to overvoltage and overclock, which has the potential, however slight, to cause hardware damage.
Click to expand...
Click to collapse
Sorry when I said bricked it's just a term, i could get into recovery and I even relocked the bootloader so i tried all the various commands but i simply could not get anything to work, can't they just flash a ruu.exe for my device, i tried that myself but the ruu.exe in question was not compatible with my phone (earlier version)
What happens in an event that they fix it and then try and charge me and I refuse to pay or is it likely they'll be contact me first to inform me of this, and if i refuse to pay they'll just give me back the phone as it is?
I'm skint and haven't really got the money to pay for repairs, can afford a few quid but not over €100
Sent from my Nexus 7 using xda app-developers app
pack21 said:
I'm very curious to see how HTC will replace the motherboard without causing dents in white polymer or screen damage, as we saw in ifix only with heat and a scalpel can be open the ONE.
Unless HTC repair center have an opening method that we dont know, they should give you a new device.
Click to expand...
Click to collapse
iFixits teardown was flawed. If you pop the two speaker enclosures off there are screws that allow you to open the device.
Acetherockr said:
iFixits teardown was flawed. If you pop the two speaker enclosures off there are screws that allow you to open the device.
Click to expand...
Click to collapse
Oh lord...... I hope that is true, in that case the chances of choosing the ONE increase to 95%, because I'd really like to have one.
Even i will not have the need to open it, I get psychologically rested with this subject.
thx.
pack21 said:
Oh lord...... I hope that is true, in that case the chances of choosing the ONE increase to 95%, because I'd really like to have one.
Even i will not have the need to open it, I get psychologically rested with this subject.
thx.
Click to expand...
Click to collapse
Yup. The detachable speaker covers are the last seal in the assembly but iFixit acted under the assumption it's fully zero gap, so they broke it
Check the anandtech review discussing assembly :good:
is it possible to buy the speaker covers, i dented one of them :crying:
ant78 said:
is it possible to buy the speaker covers, i dented one of them :crying:
Click to expand...
Click to collapse
I haven't been able to find just the speaker covers But you can buy a ton of other parts here.
I'd bookmark it, they might add the speaker covers eventually. And who knows, if you're feeling adventurous maybe you can just do a color swap
Acetherockr said:
Yup. The detachable speaker covers are the last seal in the assembly but iFixit acted under the assumption it's fully zero gap, so they broke it
Check the anandtech review discussing assembly :good:
Click to expand...
Click to collapse
Could you show me the path to that discussion, already searched on google and can't find.
thx.
If they have identified an issue with hardware then thats good for you as you'll get a new device and your flashing has not been identified as they issue..... Your lucky they're doing it under warranty.
Mate don't worry about sending it off I've done it before sometimes its delivered earlier than expected and had my screen replaced before and there was nothing wrong with it as far as I'm concerned...I was happy with the service some people may have different experiences
Sent from my GT-N7100 using Tapatalk 2
HTC repair centres vary by country. HTC usually employ a company to look at them. So each experience will be different.
ste1164 said:
HTC repair centres vary by country. HTC usually employ a company to look at them. So each experience will be different.
Click to expand...
Click to collapse
Apparently they are
www.sbeglobalservice.com/ireland
Who are the HTC repair authorised people here
Sent from my Nexus 7 using xda app-developers app
JDR0iD said:
If they have identified an issue with hardware then thats good for you as you'll get a new device and your flashing has not been identified as they issue..... Your lucky they're doing it under warranty.
Mate don't worry about sending it off I've done it before sometimes its delivered earlier than expected and had my screen replaced before and there was nothing wrong with it as far as I'm concerned...I was happy with the service some people may have different experiences
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Hope you are right mate
Fingers crossed
Sent from my Nexus 7 using xda app-developers app

Random Black Screen Flashes

I have owned a Nexus 7 2nd gen for a couple months now and have just started to get random flashes of black (occurs for not even a quarter second) ...
I am wondering what causes this...
I have not damaged the Nexus in any way and bought it brand new..
I have only used CleanRom and PA ROM...
The functionality of the tablet remains great, but the flashes are very annoying ...I have tried clean installing multiple times but the flashes still happen...
Any feedback/solutions would be a big help...
Thanks
Sent from my Nexus 7 using Tapatalk 2
The whole screen?
I've noticed black lines when playing Terraria for hours but its only the background of certains areas. I chalked I up as game glitches.
I haven't seen anything outside of that.
Give us some more details.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Yes...the whole screen...
This is not a set of lines the entire screen flashes black for a millisecond....
Sent from my Nexus 7 using Tapatalk 2
sevenslugs said:
Yes...the whole screen...
This is not a set of lines the entire screen flashes black for a millisecond....
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I had that happen soon enough for a return to be viable. Do some more Google searching and you'll find people who fixed this as a hardware issue. They had to open the back and fiddle a connection. Didn't sound to hard but I just went to best buy instead.
Happy hunting, sorry I don't have a link.
Sent from my Nexus 7 using Tapatalk 4
Yea I would exchange it before it is too late. Doesn't seem that troublesome but if it got worse, or worst, disconnected entirely, it would bring bad news.
kdo23 said:
I had that happen soon enough for a return to be viable. Do some more Google searching and you'll find people who fixed this as a hardware issue. They had to open the back and fiddle a connection. Didn't sound to hard but I just went to best buy instead.
Happy hunting, sorry I don't have a link.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Could you please post the link? I am having trouble finding it on Google.
Thanks a lot..
Sent from my Nexus 7 using Tapatalk 2
player911 said:
Yea I would exchange it before it is too late. Doesn't seem that troublesome but if it got worse, or worst, disconnected entirely, it would bring bad news.
Click to expand...
Click to collapse
Its very intermittent...some days it won't do it at all and some it does it just a bit ....I bought it off eBay around the time it was first released so I'm not sure how I would go about exchanging it ....
Sent from my Nexus 7 using Tapatalk 2
i am also facing the same problem..the screen flashes for nano second...its very annoying..i read about the problem in other forum it seems to be a hardware problem..i am from india and imported it from us ...so i dont think i can resend the nexus 7 ...any help will be great..
mlovesu said:
i am also facing the same problem..the screen flashes for nano second...its very annoying..i read about the problem in other forum it seems to be a hardware problem..i am from india and imported it from us ...so i dont think i can resend the nexus 7 ...any help will be great..
Click to expand...
Click to collapse
What specific piece of hardware is causing this?
I still have this issue from time to time ..
I've notices it happens a lot less if I turn off auto brightness and manually turn brightness above 45-50 percent...
Sent from my Nexus 7 using Tapatalk now Free
sevenslugs said:
Its very intermittent...some days it won't do it at all and some it does it just a bit ....I bought it off eBay around the time it was first released so I'm not sure how I would go about exchanging it ....
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Just because you bought it off ebay doesn't mean it doesn't still carry the 1 year manufacturer warranty on the hardware. It would require you to send it in, but worth a shot.
Once you pop the back and start fiddling with hardware, you run the risk of doing enough damage where Asus will void the warranty. I think I would check with Asus first before resorting to hardware modifications.
player911 said:
Just because you bought it off ebay doesn't mean it doesn't still carry the 1 year manufacturer warranty on the hardware. It would require you to send it in, but worth a shot.
Once you pop the back and start fiddling with hardware, you run the risk of doing enough damage where Asus will void the warranty. I think I would check with Asus first before resorting to hardware modifications.
Click to expand...
Click to collapse
I should send it in to Asus you say?
What are the requirements to have it repaired/replaced under warranty as I have already rooted it with a custom rom
Sent from my Nexus 7 using Tapatalk now Free

Shutting off on it's own?

Got the phone yesterday, the only thing I've done is unlock the bootloader and download all my apps. It worked perfectly fine last night, went to bed all things were great.
I woke up this morning and it was turned off which was strange, held down the power button to boot up and it gets to the home screen and immediately says "shutting down" the battery isn't dead so i'm not sure what the issue is.
I've tried turning it on with the charger plugged in and it does the same thing.
Try safe mode?
Sent from my Nexus 7
ggreenwood334 said:
Try safe mode?
Sent from my Nexus 7
Click to expand...
Click to collapse
How do I boot into that?
Going to try flashing the stock image, it'll stay booted in the bootloader so I'm thinking it can't be the battery.
Sent from my Nexus 5 using Tapatalk
Neverendingxsin said:
Got the phone yesterday, the only thing I've done is unlock the bootloader and download all my apps. It worked perfectly fine last night, went to bed all things were great.
I woke up this morning and it was turned off which was strange, held down the power button to boot up and it gets to the home screen and immediately says "shutting down" the battery isn't dead so i'm not sure what the issue is.
I've tried turning it on with the charger plugged in and it does the same thing.
Click to expand...
Click to collapse
My Nexus 5 had/has that same issue. The ceramic power button started to fail. I would have to push really hard on the power button in order to get it to stop. I hope to god this is not an issue with my 6p that is coming in the mail today.
I would send it back if its a power button issue.
dafababa said:
My Nexus 5 had/has that same issue. The ceramic power button started to fail. I would have to push really hard on the power button in order to get it to stop. I hope to god this is not an issue with my 6p that is coming in the mail today.
I would send it back if its a power button issue.
Click to expand...
Click to collapse
My nexus 5 had that issue as well but it would just constantly reboot. This just turns off mid boot and then I have to hold the power button to turn it back on. But if I boot into the bootloader it'll sit there and be just fine.
Sent from my Nexus 5 using Tapatalk
Neverendingxsin said:
My nexus 5 had that issue as well but it would just constantly reboot. This just turns off mid boot and then I have to hold the power button to turn it back on. But if I boot into the bootloader it'll sit there and be just fine.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, this doesn't sound like a power button failure, more like a software issue...I would attempt a factory reset or clean flash of the MM image from Google and try again...if it happens again I would RMA it..
Pecata said:
Yeah, this doesn't sound like a power button failure, more like a software issue...I would attempt a factory reset or clean flash of the MM image from Google and try again...if it happens again I would RMA it..
Click to expand...
Click to collapse
That's my plan as soon as I get home from the gym. I really don't wanna have to RMA it and wait for them to send me another one.
Sent from my Nexus 5 using Tapatalk
Neverendingxsin said:
That's my plan as soon as I get home from the gym. I really don't wanna have to RMA it and wait for them to send me another one.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yeah, I don't blame you...keep us posted and good luck!
Sent from my Nexus 6 using Tapatalk
Pecata said:
Yeah, I don't blame you...keep us posted and good luck!
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Well I just tried flashing the MDB08K factory image and it still wouldn't fully boot up, but yet sitting here without the charger plugged in, it'll sit in the bootloader without any issues.
Downloading the MDA89D factory image and going to flash that, then relock the bootloader and basically set it back to the way it was when I got it. If it still won't boot then i'll contact google and get it resolved.
Neverendingxsin said:
Well I just tried flashing the MDB08K factory image and it still wouldn't fully boot up, but yet sitting here without the charger plugged in, it'll sit in the bootloader without any issues.
Downloading the MDA89D factory image and going to flash that, then relock the bootloader and basically set it back to the way it was when I got it. If it still won't boot then i'll contact google and get it resolved.
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Sorry to hear...
Sent from my Nexus 6 using Tapatalk
Pecata said:
Sorry to hear...
Sent from my Nexus 6 using Tapatalk
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Yeah it's a bit of a bummer because I have no idea what's wrong with it.
Only thing I can think of at this point is the battery in some weird way is shot but even that doesn't make a lot of sense.
Decided to just call Google and tell them I want an exchange and not a normal "return it, wait for money to be refunded, and then rebuy."
Neverendingxsin said:
Yeah it's a bit of a bummer because I have no idea what's wrong with it.
Only thing I can think of at this point is the battery in some weird way is shot but even that doesn't make a lot of sense.
Decided to just call Google and tell them I want an exchange and not a normal "return it, wait for money to be refunded, and then rebuy."
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Yeah, its a strange issue...what did Google say?
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Pecata said:
Yeah, its a strange issue...what did Google say?
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The lady kept telling me "Sir you need to send the phone back, wait up to 14 days for a refund and then rebuy the device." I kindly told her that was unacceptable and I'm not waiting until the end of november to use the phone.
Neverendingxsin said:
The lady kept telling me "Sir you need to send the phone back, wait up to 14 days for a refund and then rebuy the device." I kindly told her that was unacceptable and I'm not waiting until the end of november to use the phone.
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Omg, that is terrible! I have read that people are getting replacements withing a day or two...you should call back and speak with a supervisor or something
Sent from my Nexus 6 using Tapatalk
So I'm having the same problem, I wonder if it's because I'm on the old firmware.
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2swizzle said:
So I'm having the same problem, I wonder if it's because I'm on the old firmware.
Sent from my Nexus 6P using Tapatalk
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Did you unlock the bootloader ? Root or install a recovery ? Just wondering if that is the cause or a hardware issue that has nothing to do with unlocking the bootloader ?
Pecata said:
Omg, that is terrible! I have read that people are getting replacements withing a day or two...you should call back and speak with a supervisor or something
Sent from my Nexus 6 using Tapatalk
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I called back and talked to another guy, he went through troubleshooting steps and said I qualified for a replacement. I made it very clear that I didn't want a refurbished device and expected a brand new device and he said I would be getting a brand new one. I also told him if i got a refurb that i'd just send it back as a return and buy a new phone.
But it's an advanced replacement, said I was one of the first people calling in that needed a replacement device so that's good news I guess.
2swizzle said:
So I'm having the same problem, I wonder if it's because I'm on the old firmware.
Sent from my Nexus 6P using Tapatalk
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I was on the newest firmware when the issue first came up.
cynkrzy said:
Did you unlock the bootloader ? Root or install a recovery ? Just wondering if that is the cause or a hardware issue that has nothing to do with unlocking the bootloader ?
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Click to collapse
Only thing I had done was unlock the bootloader, but I even relocked the bootloader and had the same issue.
Neverendingxsin said:
I called back and talked to another guy, he went through troubleshooting steps and said I qualified for a replacement. I made it very clear that I didn't want a refurbished device and expected a brand new device and he said I would be getting a brand new one. I also told him if i got a refurb that i'd just send it back as a return and buy a new phone.
But it's an advanced replacement, said I was one of the first people calling in that needed a replacement device so that's good news I guess.
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Click to collapse
Good to hear! I hope the new one has 0 issues.
Sent from my Nexus 6 using Tapatalk
cynkrzy said:
Did you unlock the bootloader ? Root or install a recovery ? Just wondering if that is the cause or a hardware issue that has nothing to do with unlocking the bootloader ?
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The only thing I've done is unlock bootloader. I have not rooted or attempt to root
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