Hi. I bought the Galaxy Note about 3 weeks ago.
1> Since I bought it, I've noticed when I am charging the phone, I am not able to turn it on (if the phone is off before the connecting to cable - usb/power socket).
2> sometimes, when I wake up the phone by pressing the power button. The screen doesn't wake up, instead it shows a few coloured horizontal lines moving vertically and the speed seems to be randomly. This lasts for about half a second, then the screen goes to black. If I wait for a few seconds, then press the home key (middle key in the bottom), the phone wakes up......
I am quite confused about these two problem. Anyone else ever observes similar thing?
Did you buy it new or used? What ROM etc.?
Related
Hello there guys!
Recently my M2 power button stopped working, there is no click whatsoever. I checked it up and it seems that the small metal piece fell somewhere inside the phone. I found this dissasembly video : http://www.youtube.com/watch?v=BUXSmlwUC9Q
Now here is my question : it looks like while dissasembling you are ripping the phone apart, is there any permanent damage when trying to dissasemble? I could do it by myself, pasting the metal piece inside but I m a bit concerned about damaging the phone.
Thanks
Strange Milestone 2 power button problem
Hi, I have a strange problem in the power button too, but it's very rare (may be rare just for me)
The thing is that the power button suddenly stops working. If i take off the battery and put it again the phone boots without pressing the power button, and it still not working. Then after some time, it suddenly starts working perfect there is no need to press it stronger then normal.
I can't find out any patterns in this behavior. Another strange thing that happens is that sometimes the button works intermittently and delayed. Example: I do a long press of the power button and nothing happen, then the shutdown dialog shows 2 seconds after. And some times (the most) it doesn't
I'm a little bit confused about it, any ideas?
I've new info: i can't get into bootloader mode (the phone turns on but i get a black screen with no text)
Think I am getting the same power button problem now. How did your repair go?
Same problem here now, dunno if its really related to the power button or something
completely different is going to break down soon.
I will try to replace the whole flex cable with the buttons, but shipping needs some weeks.
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
tuffluck said:
i suspect the power/lock button is FUBAR, but there are some other symptoms that do not resemble just a bad power/lock button. here are the symptoms that indicate it is the power/lock button:
1. when the phone is off, almost impossible to turn on. sometimes have to press and hold power button 10-12 times before it will shut on
2. when the phone is on and i press the lock button to lock the phone, most of the time it thinks i held the button and says "slide down to power off" although sometimes it doesn't respond at all. it almost NEVER locks when i press it (like it should be doing)
3. when the phone is on and i press the lock button to unlock the phone, most of the time it shuts off completely and i go back to step 1
symptom that indicates another problem not related to power/lock button:
1. if the phone is off and i press the power button, when the phone responds it will sometimes say "samsung" like it is turning on, and then nothing else will happen. i won't get the ATT screen and it won't boot up. this some times happens multiple times before the phone finally boots
currently i've been letting the phone time out automatically instead of the lock button, and using the camera button to unlock it. i've also been trying to not let it turn off at all, because getting it back on is really tough.
is there anyway i can disable the lock/power button...and/or is there an alternative way to lock and turn on your phone that doesn't require the use of that button? even if i tell myself not to use it, there are still times in your pocket where the darn thing gets pressed. for me that could mean it kills my phone and doesn't restart for the rest of the day, which i'm sure you can imagine is not ideal.
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Click to collapse
You seem to have a (hardware) problem with the power button (obviously).
There are a couple of ways to turn on the phone/display without the power button:
- camera/back
- connect power charger
- usb connect
Last 2 are not practical and first you already do. You should try and see how much would it cost to replace the power button, if you're out of warranty. Should be cheap, and beats workarounds.
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
tuffluck said:
is there any way to lock it rather than letting it just time out? what about turning it on?
do you feel pretty confident that the seemingly unrelated symptom where the "samsung" screen comes up and then shuts off while trying to turn the phone on STILL indicates the button is broken? just worried this problem extends further than just the button.
thanks for your help.
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Click to collapse
There's no other way to turn it on (except plugging it to charge) and you found the one workaround, with the camera.
I am *very* sure that the power button is the culprit in your case, most likely the spring that pops back the button is either broken or out of place.
If you keep the power button pressed, in 2 seconds you'll see the slide message, but if you keep it pressed, then it just turns off after 2 more seconds. So, yes, it's the power button and nothing else, in your case.
Fix that and you should be back to normal.
And you're not the only one with this problem. Recently, I've tried to help someone else here, with the same problem, as you can see here.
thanks. i called around and a guy here in town said it will take him 30 minutes for $30 to fix it. i'm taking it to him at lunch, so hopefully i'll come back with a fully functional phone--he also was pretty certain it was the power button, and had seen this before. thanks for your help.
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
tuffluck said:
well it wasn't the power button. apparently there is a battery connected to the power button that is dying. but you can't even order a new battery, so pretty much once it's dead, it's dead for good and you have to do the camera button workaround like i was doing.
though he did solder the battery to the board a little more (that's another problem, from the factory it is soldered to the main board so even if you could replace it, you'd likely damage the board), and it seemed to fix the problem. he claimed it would only be temporary and within a few weeks the problem will likely come back.
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Click to collapse
That is weird indeed. I don't think I ever heard of another type of battery being used in phones, tied to buttons. Unless it's a capacitor but anyways...
Thanks for sharing the info with us!
I know this is thread is almost a year old, but unfortunately, it seems my Samsung Focus (v1.3) also has the exact same issue.
The worst bit is that every other aspect of this once glorious phone still works and I was very happy using it, not really feeling the need to upgrade.
I was using a custom ROM which I flashed back to AT&T original 7004 but that did not work. It doesn't seem to be a software issue at all.
The symptoms are the same - tapping the power button to lock the phone gives you the option to slide to power-off and after a second it will do that anyway (without any interaction). When you try to boot, it won't progress past the SAMSUNG screen and in the rare chance it does boot, it will work for an hour or two before dying again. Connecting power helps a little (as you can't turn off the phone with mains power connected), but only just. I have tried using the original battery which I initially suspected was causing issues but even a generic battery has the same issues. I'm tempted to spend $20 on a genuine battery but I don't think it will really help given the generic battery did work properly when the phone was itself.
I'm now faced with upgrading to the Lumia 920 but with new models around the corner I think I'm going for the budget Lumia 520 which has similar specs to the Focus (except LED flash) and will hold out for the new flagship model, or buy the 920 when it falls a bit more.
Hi - just wanted to add my experience with this issue (as my focus exhibited these exact symptoms today). Unlike some people, though, even if my phone managed to boot up, it would shut down again after a few seconds on the tile screen.
Like cysser0, I also suspected the battery at first, but replacing the long-life I had purchased last year with the original battery (which I keep charged as a back-up) had no effect on the symptoms. To be brief, I tried all sorts of things over the course of an hour. Nearing the end of my tether, and resigning myself to try a format as a last resort, I discovered that if I held the power button and the volume button down, I could get the phone to stay on. Releasing either of these buttons would result in the phone switching off suddenly.
Wrapping a rubber band tightly around the top of the phone has allowed me to continue using the phone for the moment, and I have managed to do a backup of all my content (not that I will be able to restore it on this phone, it seems).
This phone just broke after 3 months of use. Since I brought it off of amazon as unlocked, I do not have warranty on phone. The phone was not dropped nor water-damaged. It was sitting on the table and suddenly experiencing problems with lag. I proceed to turn off and try to restart phone.
The phone does not boot when I press the power button.
What I've tried:
case 1: I removed SD card, removed battery and removed USB cord. Press power button for 10 seconds. Put back battery and press power button
result 1: LED light on. The phone vibrates 5 times. Remains in black screen
case 2: I called my phone number from another phone
result 2: Straight to voice mail. This indicates the software did not even boot up. Hardware display is not the issue here. Most likely a Software issue.
case 3: I hold volume down key and power key to attempt hard-reset
result 3: LED light on. The phone vibrates 5 times. Remains in black screen
Since I routinely backed up my phone data. Last time I've checked (~4 days ago), the SD card was not nearly full. It was approximately 25% used space.
PLEASE HELP!! YOUR HELP WILL BE APPRECIATED!
Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.
dustbyter said:
Are you able to access any of the service menu's such as bootloader or fastboot mode?
If your not aware what those are, there are many references in this forum for you to find information.
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Click to collapse
No. The screen was all black. But fortunately, the phone was able to turn on after some trial and error.
You remove the battery and USB cord. Then while pressing (and holding) the home button key, you put back in the battery and press the power button. To hard reset, you must press volume down key, home key, and power key at the same time.
Glad that you got your phone working!
Mine continues to remain dead
I had this problem a few months back at first i too thought the phone was dead - but it did make boot vibration noise - but the screen would always remain "black" but after some time and after going into a very dark room i was able to see that the screen was not black, but that the backlight went out on it -- after having my screen replaced the phone now works fine - think i was using cm7 at the time.. hope this might help
Thanks for this tip! I'll check on the phone I had as well. I got to get it back from my buddy.
This morning, my screen wouldn't turn on. I felt the vibration when I held down the power button and managed to power off the phone by remembering where the buttons were. I turned it back on and it was working again. Later in the day, when I tried to unlock the phone, there were black and white lines all over the screen for a few seconds. Is anyone else having problems like this?
Hello, I hope this is the right forum for my question, sorry if I made a mistake. Anyway, my uncle bought this phone month ago in another country, everything worked fine until yesterday when LCD stopped working. After some time of trying to fix it, we concluded that if you press volume (up, down or both at the same time) button and then the power button, screen turns on and works for some time (couple minutes) but then goes black again. If you just press power button (without pressing volume button) it stays black but you can still hear it unlocks when you slide your finger across the screen, so touch screen works, phone works but LCD is black. I am guessing it's loosing connection but how does it turn on every time when I press volume button? It's very confusing. Phone was in a protective case since first day and it hasn't been dropped. Since it's bought in another country, it would cost more to return it there than to buy new one, so do you have any ideas? I have been replacing lcd screens for my friends last two years so I was thinking maybe I can disassemble it and check connections. Any help? sorry for my bad english
Luka keko said:
Hello, I hope this is the right forum for my question, sorry if I made a mistake. Anyway, my uncle bought this phone month ago in another country, everything worked fine until yesterday when LCD stopped working. After some time of trying to fix it, we concluded that if you press volume (up, down or both at the same time) button and then the power button, screen turns on and works for some time (couple minutes) but then goes black again. If you just press power button (without pressing volume button) it stays black but you can still hear it unlocks when you slide your finger across the screen, so touch screen works, phone works but LCD is black. I am guessing it's loosing connection but how does it turn on every time when I press volume button? It's very confusing. Phone was in a protective case since first day and it hasn't been dropped. Since it's bought in another country, it would cost more to return it there than to buy new one, so do you have any ideas? I have been replacing lcd screens for my friends last two years so I was thinking maybe I can disassemble it and check connections. Any help? sorry for my bad english
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Click to collapse
Hello there, I'm from Brazil, as my english may not be the best lol... So I have same phone as you and similar problem... The problem is that volume down doesn't work. Other buttons work fine though. Also, the phone always enters in safe mode, so I assumed the volume down button is being pressed all the time. Except that, I realized that I could enter in download mode (I tested, if I don't press volume down in the combo 'power button + home + volume down' it won't get into download) and if I press volume down to cancel it will actually cancel and restart the phone. So the button is working... Here is the part where I think the problem is similar. There was a time I turned the phone off, through the system as we normally do, and then it wouldn't turn on again. I realized it was actually turning on, but the screen was black. I tried entering download mode and tested on odin and it actually had entered download mode, but the screen was black... Then after several attempts it finally got back on again... So I think there is something related with the button circuit with the lcd, I don't know. I would like to know if you got to any solution there. I guess that instead of bringing you any solution I'm bringing another problem lol. Well if I have any other information I will post it here. Best wishes.