Database Users

XDA Atom thinks earhones are plugged in

My Atom thinks the earphones are plugged in when they aren't.
If I answer the phone, no sound, presumably because it thinks the earphones are plugged in and is trying to use those.
Activating the start menu or media player has no sound.
The FM Radio starts (which will only happen if it thinks the earphones are plugged in).
But they are not plugged in.
I am currently on ROM 20060426B1WWE.
The same thing happened on ROM 20060105B1WWE, the first ROM I upgraded to.
I know what you're going to say, that there is a hardware fault, either with the earphone connector or the speakers simply don't work.
Firstly, the speakers do still work. If I start the FM radio and set the little button at bottom left to use the speakers as well, they work.
As for the earphone connector, when I had the problem on the 0105B1 ROM, I could fix the problem by performing a hard reset. Sadly this doesn't fix the problem with the latest ROM, but I'm pretty sure that a hard reset doesn't fully reset the device's configuration.
So I'm pretty sure this is not a hardware issue. I think the OS keeps track of whether the earphones are plugged in, and this has got out of sync somehow.
The last time it happened, I did the following:
While I was playing an mp3 and listening with the earphones, I pulled out the connector and the speakers did not start to play as I think they should have. Now, as I said above, it thinks the earphones are connected all of the time.
Anyone seen anything similar, or have an idea of what I can do? I rang O2 and while they admit it is probably a s/w problem, they want me to send the Atom to them. I don't want to be without it for a week or so because it is my phone and I rely on it. So I thought I'd try here.
Thanks,

invisible earphone...
Hey Peter
I've got the exact same issue once...
But the problem i found for mine was that SOMEHOW when I plug out the headset jack, the slightly retarded Atom thinks I have not..
Just plug in the headset again and pull it out slowly... Then try out the phone if its back to normal...
It seems that the Atom is slow in picking up the disconnected headset...
Hope it works for you as it did for me...
Good Luck

Invisible earphones
Hi bulletproof_78,
Thanks a lot for the reply.
I have just tried it and no luck. I pulled the earphones out very slowly.
I think this is one of the biggest problems with any style of MS Windows. They want to cache everything for the sake of performance, and the cache gets out of sync with the thing it's caching. In this case I bet it tries to keep track of the earphone state internally. But if it misses an event like unplugging them, the internal state is different from the thing it is trying to cache.
Anyway, down off the soapbox.
I'll keep in mind what you said, and try it a few times over the next few days.
I might end up having to send it to O2 (all the way up to @#$%^! Queensland) so they can lose it, or replace it with some questionable one that they haven't fixed properly, or god knows what else.
Anyway, thanks again.

Atom thinks earphones plugged in
For anyone listening out there, the problem has gone away.
I don't really know why.
The only thing I did out of the usual was to turn Bluetooth on. The timing was perfect for me to think that this is what must have fixed the problem.
Do you think that might have fixed it? No I don't either.
And I'm reluctant to try to get it back into that state to see if this fixes it because I'm not that confident that this has fixed it.
I sure hope someone else has this problem and O2 or Microsoft hear about it.

I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!

I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!

hi guys i faced the same problem last week and i had to get it reparied from the repair shop and they informed me that the jack it not working properly and they will replace it with other jack which is used in sonyerricson cell phones as it is the same. I have got it done and now i have no problem.
Please try this method at the last.

Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT

Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Click to expand...
Click to collapse
Even a tooth pick would do :shock: Have not been using my FM radio but decided to try and got this problem! Was carful not to "short" anything inside so used a toothpick and it worked :lol:

Hi, mine is doing exactly the same thing and did intermittently for a while. Now I cannot get phone audio at all! I have even tried flashing the ROM and still nothing. Works perfectly with portable hands free. Do you think the audio plug is shot? Thanks.

awesome!!!
the paper clip trick really work!!! thanks Novice boy !!
I had this problem too, thanks to you guys and now its fixed.

Worked for me too..
Ok...This toothpic thing really works..
But I cant believe that after paying so much...I am encountering problems like these..
Anyone has any idea if the problem is solved for good or now we need to carry a toothpic too with a stylus...

Even mine problem got resolved automatically. I faced it 2 weeks back.
I tried re inserting the Headphone slowly and removingit and everything came back to normal

hey ive also had this problem...the only thing is that my phone doesnt think it has the headset plugged in because when i open the FM radio it says insert headset...it works when the headset is in and when its on speaker phone but other than that i cannot hear the person...i dropped my phone and this happened....i tried all the methods mentioned but its not fixing the problem...im guessing it could be hardware but the speaker and everything still works except for when your in a call...any ideas?

same prob due to wrong adaptor
i have the same problem. it's like the earphone jack is stuck because the fm radio works even without the earphones. sometimes this registry setting works sometimes it does not let me know if it works for you/anybody...
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\System\State\Hardware]
"Headset"=dword:00000000

even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur

t.stratus said:
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
Click to expand...
Click to collapse
I have the same problem and was very sad until trying the toothpic trick, even thought If I hit my pocket the problem returns, so I will try your recomendation, thanks!
Is there a hardware repair procedure, so maybe this part can be removed and replaced?

Yes it is a hardware problem. The headphone socket is faulty.
I've a HP 6828 - which is identical to Atom. I had this problem also.
Pls check this thread how to solve it yourself:
http://forum.xda-developers.com/showthread.php?t=421982

same problem goes to me to.. at first i'm quite shocked..there might be something damaged..then i insert a tooth pick (scared if i use paperclip could short the electrical terminal inside..) into the earphone jack.hoping a miracle to happen, then few moments, my atom back to normal..

replacing G1 speaker

Hey guys,
The earpiece speaker on my G1 has developed a fault, the fault being it doesn't appear to work, how easy is it to source a replacement for it and how easy is the repair itself? is there any guides as to how to do it around? (i looked but i couldn't find anything).
I've tried flashing the rom and doing a hard reset but its still faulty.
The loud speakers working fine though so atm all my calls have to be done on the handsfree kit or via loudspeaker which can get annoying.
any help is much appreciated
regards
Streather

Are you using a ROM where sound works?
What ROM are you using?

Tried it with cynagen and the stock tmob one, same results.

Same problem
I'm using CyanogenMod 4.2.5. I dropped the phone about a foot (it fell out of my shirt pocket as I was tying my shoe!), and the earpiece stopped working. Everything else (speaker phone, etc.) works fine.
I've seen a number of similar cases in other forums, so I'm thinking that this is a weak point. I'll attempt disassembly and see if the speaker contacts got moved or something simple. Fortunately, replacement receivers/earpiece/speakers are available over the net.
Meanwhile, I'd love to learn of others' experience with this. The tech manual makes it look like you have to just about completely disassemble the phone to get at the earpiece, even though you can easily access 3 screws on the back of the lcd. Is there a shorter route to the receiver than a complete disassembly?
[update] I found some good info (including a technical manual) by Googling "g1 phone disassembly". And searching for "g1 speaker" on eBay gave some decent looking results.
[update 2] I disassembled my phone, took out the receiver, cleaned its contacts, replaced it, and and reassembled everything. That was a pretty serious chore, and it demonstrated that a nearly complete disassembly is required to access the receiver (yes, including all the stuff at the opposite end of the phone). I don't know how to test the receiver without being in cell range, which my house is not. But at least nearly everything else still works, except the camera--I need to tear back into the phone and make sure I fully seated the FPC. I think finding a replacement receiver will be a challenge--most of what turned up on eBay is actually the main speaker on the back of the phone, and I have yet to find a vendor that sells receivers.

Sadly, you will almost have to tear down the whole unit to get to it. It's not extremly diffucult, but you will need to be steady and gentle. Good luck.

Success!
I haven't seen many report back after tearing apart their phones to address issues with a bad receiver, so here goes. My simple-minded approach of opening it up, cleaning the receiver contacts with a pencil eraser, and ensuring good alignment before reassembling WORKED. I did not have to buy a new receiver.
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.

I dropped my phone once, by accident, same thing happened. The speaker you use to put your ear up to when making a phone call doesn't work, but the speaker phone speaker works as does a bluetooth headset. Called HTC lied said that it just stopped working out of no where, they said its covered under warranty. Luckily the phone is under warranty until March and will be replaced.

I ran into the same problem. I was having intermittent problems with the earpiece. Yesterday I was able to take out the battery and put it in and it started working again. Today that didn't help either. I saw this thread and I thought that I'd try blowing really hard on the earpiece to see if that helps. It seems to be working again! I hope it continues to work.

dirtprof said:
Now if I can just get my camera to work again (I think I didn't get the cable well seated).
[update]: camera works! Seating that FPC took some nimble fingers--I got it on the 3rd attempt. I hope this proves useful to others who, like me, do not have the warranty option for various reasons.
Click to expand...
Click to collapse
Can you post details on how to do this?
My camera stopped working too.

I personally found it easier when disassembling the phone to carefully lift the entire camera and IMEI sticker as a whole unit and remove it as part of the motherboard. That way you dont need to mess with that hard to reach connector. So from where you are at, lift the board back out, reattach the camera assembly, and reassemble as a unit. I think you will find it is MUCH easier

Seat the camera FPC fully
RueTheDay said:
Can you post details on how to do this?
My camera stopped working too.
Click to expand...
Click to collapse
I had to lift the motherboard up and away from the hook that held it down in order for the FPC clip to open fully. Then I inserted the FPC *fully* before closing the FPC clip (my failures resulted from not being able to fully seat the FPC because the FPC clip could not fully open as long as the motherboard was in place). Then the trick was to get the motherboard back under its hook without accidentally pulling the FPC back out again. What I did was to press it gently straight down, using my fingernail to ease it past the hook.
Good luck!

bump...
Yeah looks like all there is on Ebay for speakers is the back one, the one for the receiver earpiece looks like it has two wire connections at each end while the one for the back speaker has them right next to eachother.
So if anybody had this problem, it is very odd and might have to do with the spring connection maybe.
Still I had this problem before and it fixed itself randomly, but this problem came out of nowhere because 12 hours earlier I had dropped my phone on its back and it continued to work fine. Than on my way driving randomly it would not work and I barely set it down in my car.
Once again hopefully somebody has found a part for this because ebay only has back speaker parts.
Best bet is to blow on it and massage it or tap it until it works, damn this sucks because it is basically the very last step to get to after dissambling your phone. So much work to get to such a common problem for many people.
I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection. Now I am the deusche bag with the bluetooth in his ear all the time.

I almost wanted to try to shortcut it and undo the two screws on the screen section to move it around to make connection.
Click to expand...
Click to collapse
That was what I tried at first. It didn't gain me access to the speaker.
Taking the phone apart is a pain. You really need nimble fingers and faith that you're not breaking the phone when you're levering apart the *very* tightly held together plastic parts. HTC did not make this thing with servicing it in mind. Just be sure to have the right tools (including light and a good magnifying glass if you're over 40) and patience.

Removing the 3 screws that are accessible without disassembling the entire phone will get you in there if you are VERY careful. Unfortunately the one I tried this on did not work differently with a known-good speaker in it. You can delicately dig out the old speaker with a knife (Xacto) and drop the new one in. Takes patients, but not nearly as hard as disassembling the entire phone (been there, done that x10)
I have at least one spare speaker. Maybe more, gotta check my stockpile!

Hey,
My phone got dropped in a rum & coke on Saturday, so i soaked it in 90% rubbing alcohol and let it dry in a rice bath. after 4 days in the rice, it looked dry, so i turned it on. IT WORKS! The screen looks a little trippy (the pattern is even changing throughout the day) but the touch and accelerometer work great. The only real problem is the speakers sound like crap. the receiver is so quiet that it sound like they're wispering, and the back speaker is all crackely.
I found a replacement receiver speaker, but as i haven't taken it apart yet, i was hoping one of you could tell me if this looks correct.
http://www.tvc-mall.com/details/Replacement-Speaker-Earpiece-Receiver-for-HTC-G1-HTCO-G1/photos.htm
If so, i guess i'll order both speakers and attempt to replace them.

That looks about right. Bear in mind, of course, that those pictures are greatly magnified. If you haven't taken apart a G1 yet, you're in for a bit of nerve-wracking prying. Just go slowly and be patient. Getting all the way to the receiver speaker means taking the phone most of the way apart.

Thanks!
I have taken apart a phone before, the Dash (excalibur). I had to replace the screen, it involved removing almost every component.
I think i'll go ahead and order it, and cross my fingers. right now the phone isn't much more then a tiny computer, since i can't hear anyone and i don't have a Bluetooth.

Omnia 2 headphone problem

One day when I plugged out my headphones from my phone it didn't seem to notice it. I couldn't get any sound from the speakers, and when I plugged the headphones back in nothing happend, like it didn't notice they were gone. I rebooted my phone several times and still no sound from the speaker. Even the radio (which you need headphones to use), works when I disconnect them (except no sound of course).
It's probably a software bug. Any ideas?
UPDATE: It seems to work now

same problem
dude even im facing the problem fr the pas 3 days... even i tried soft resetting aswell as hard reset the fone but still got the same prob , even wen starting fone it says headfones detected n prompts to select hedfones , hedset n tvout ...
PLEASE IF U GET ANY SOLution respond ASAP

Headphone jack
rjswaroop2004 said:
dude even im facing the problem fr the pas 3 days... even i tried soft resetting aswell as hard reset the fone but still got the same prob , even wen starting fone it says headfones detected n prompts to select hedfones , hedset n tvout ...
PLEASE IF U GET ANY SOLution respond ASAP
Click to expand...
Click to collapse
answer is here
I've been having headphone problems for a while, (it kept asking me what was plugged in with nothing plugged in). Up to now, it didn't hurt too much, but today it finally made my Omnia II unusable and I had to put my SIM in an old backup phone.
In the past, I've tried sticking a needle on the physical contact to "exercise" it, and putting some WD-40 and alcohol on it with a toothpick. Today, however, nothing worked. I ended up taking the phone apart, (since it was unusable I figured I had nothing to lose), and found that the headphone jack is a single component with a ribbon cable and connector to the main board. I found an online store selling this headphone part via Google and have ordered it, (I had to buy three as that was the minimum--if they work, I'm keeping them all as future replacements, sorry). I won't say what store because I don't know them or if this will fix the problem, but if they deliver and it works, I'll re-post with details. I really hope this fixes the problem because I've spent a *lot* of time and money getting this phone up to replacing my old Palm TX and was expecting it to be around for a few more years...no other mobile OS does what I want right now and I'm totally fine with the O2 hardware/software other than this bloody headphone issue.
I received my new headphone jacks yesterday and replaced the one on my phone. And...it works!
The new jacks are a different design. The "plug-in" sensor is at the top now and the whole thing is a lot tighter. Also, when I plug something in, (I tried headphones and a headset--not TV out), it no longer asks you what's plugged in. It seems to auto-sense the type of plug fine.
It's only day 1, but my phone is usable again. Yay!
The store I bought the jacks from is globaldirectparts.com. I had to buy three jacks, but it only ran about $20US. I'm keeping the others as spares in case this ever happens again as I plan to hold on to this phone for a few more years, (bought off contract).
After getting the back off and exposing the internals, I was able to just lift the top edge of the main boards with a popsicle stick use a small, flat screwdriver to unplug the old jack. I then slid the new jack in, made sure it was lined up, (it does this pretty much on it's own--not much wiggle room), and pushed down on the board until it "clicked" on.

Atrix 4g Headphone Audio Jack Fix

Alright, I finally got my hands on an Atrix (used). Super excited great price. I get it home and realize the audio jack doesnt work!! Well after messing around with it I find it works intermittently. If its working and I tap the phone it stops working. So I figured I probably had a bad solder or broken connection. It was actually corrosion.
To verify that your problem is in fact hardware related go to settings>sound>media audio effects. You will see 'Wired Stereo Devices' and 'Phone Speaker'. If you plug headphones into the audio jack on your atrix you should the word 'connected' immediately pop up under 'Wired Stereo Devices'. If you do not and the the word 'connected' stays under 'Phone Speaker' then you probably have this problem.
You will need to opened up your phone by removing the 8 (i think) T5 screws from the back of your phone (remove the back cover, battery, sim and sd card first!)
Then carefully separate the back plastic piece from the face of the phone. Start at the bottom where there is a little latch you need to free with a small straight blade screw driver or electronics tool. Carefully work them apart and your phone should look like the pics below.
THe headphone jack stays with the backplate and the connections to the board stay with the screen part of the phone.
I first used a q-tip with a small amount of alcohol to clean the connectors on both parts. Then I used some fine sand paper. BE CAREFUL NOT TO BREAK OFF OR OVER bend the leads on the input side. Once those are clean you can add a small amount of dielectric grease to the connection surfaces to prevent corrosion from happening again. You may also want to bend out the connection leads slightly so they get a better connection. The circuit board side on my phone had warped away from the leads. Put it back together and you should be in business. I just repaired mine and it seems to work great.

Very ballsy!
Good work!

Interesting, I wonder what the previous owner got on it to corrode it D:

tight686 said:
Very ballsy!
Good work!
Click to expand...
Click to collapse
Its a very simple dis-assembly. If you don't yank the plastic apart, not much will go wrong.
seargent007 said:
Interesting, I wonder what the previous owner got on it to corrode it D:
Click to expand...
Click to collapse
I'd rather not speculate.

You've been thanked for the first time. Good stuff, thanks for the information.

Semseddin said:
You've been thanked for the first time. Good stuff, thanks for the information.
Click to expand...
Click to collapse
No problem. I would like to report that my Atrix provided me with great output from the headphone jack all day today! Its working awesome.

I had the same issue and thank you for your post. BTW I got my phone brand new.

Contributing my own experience, since this thread popped up when I was searching for help. My Atrix 4g headphone jack stopped working completely 2 days ago. I tried 3 different sets of headphones (all confirmed to be working on other devices) to no avail. I even uninstalled some recently updated apps like TuneIn Radio Pro to no avail.
So, after reading this thread and confirming the phone is not recognizing the jack being plugged, I concluded that it is a physical obstruction. With a flashlight I carefully (one eye shut) peeked around the headphone jack hole itself. I could see there was some lint in there at the very bottom. Next I took a hairpin, using pliers, created a tiny "L" at the end of it...ya you know where this is going.... Went fishing at the bottom of the hole and ever so gently removed a STRIP OF LINT!! It was about 1/4 inch long, but guess what? After removal and trying headphones EUREKA, success! The headphones are working as expected.
Just offering this as another root cause for headphone jack not working. Be aware of lint! And don't mess up your phone by fishing too hard in there

Thanks
Thank you for the pictures and heads up.

jaymondus said:
Just offering this as another root cause for headphone jack not working. Be aware of lint! And don't mess up your phone by fishing too hard in there
Click to expand...
Click to collapse
Thanks!! That was exactly my problem. Headphones are working again..
I think I'll be investing in a "headphone proctector" such as the one here: http://www.radtech.us/Products/Portectorz.aspx#
Again, thanks for the heads up.

That was my problem too! Just stopped working today and I was just going out for my run.. quick search found this thread.
Used a paper clip and got a HUGE piece of lint out! Reps!

My Bluetooth headset sounds fine, but when I have something plugged into my Atrix's headphone jack it clicks and pops. It does recognize that something is plugged into the headphone jack though. I looked and there isn't lint or anything in the jack. Is there a chance I could have some mild corrosion?

Thanks jaymondus & slowjett. I thought my phone had a hardware issue and had to be taken for service. Thankfully, the lint was the problem in my case too. I easily removed it using a long pin. After this, I also carefully used a vaccum cleaner to remove any left over tiny lint traces inside the heaphone port.

Thank you
jaymondus said:
Contributing my own experience, since this thread popped up when I was searching for help. My Atrix 4g headphone jack stopped working completely 2 days ago. I tried 3 different sets of headphones (all confirmed to be working on other devices) to no avail. I even uninstalled some recently updated apps like TuneIn Radio Pro to no avail.
So, after reading this thread and confirming the phone is not recognizing the jack being plugged, I concluded that it is a physical obstruction. With a flashlight I carefully (one eye shut) peeked around the headphone jack hole itself. I could see there was some lint in there at the very bottom. Next I took a hairpin, using pliers, created a tiny "L" at the end of it...ya you know where this is going.... Went fishing at the bottom of the hole and ever so gently removed a STRIP OF LINT!! It was about 1/4 inch long, but guess what? After removal and trying headphones EUREKA, success! The headphones are working as expected.
Just offering this as another root cause for headphone jack not working. Be aware of lint! And don't mess up your phone by fishing too hard in there
Click to expand...
Click to collapse
I did this, and found an obscene amount of lint. Thanks, so much!

yup, did this fix and it worked perfectly. thanks for the heads up. also, bending the clips a bit helps as well.

Thanks for the help, unfortunately I wasn't able to get the headphone jack working on my atrix. I think my problem is slightly different though, I dropped the phone with headphones in and it landed right on the top such that it pushed the headphones even further down into the jack. Ever since then it only detects the headphones if I push on them and hold them down, as soon as I let go it goes back to playing through speakers.
I guess I'll just have to live with not being able to use headphones until I get a new phone

This is exactly why the headphone jack is not actually soldered to the MBO. First, it is much more likely to spare the MBO any damage, and second, makes for very easy replacement, to the point where you can just order the new part and do it at home.

The headphone jack itself is a separate part that is held in place with some adhesive tape. If you disassemble as in the op and pull it out you can easily replace it. I swapped mine out in about 5 minutes the other day.
Sent from my MB860 using xda premium

beatphreek said:
The headphone jack itself is a separate part that is held in place with some adhesive tape. If you disassemble as in the op and pull it out you can easily replace it. I swapped mine out in about 5 minutes the other day.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
Good to know, I guess I'll find somewhere to order a new jack from then.

Who would wonder that so much time after this topic would still be useful. Yes, I *still* keep and use my Atrix, it is my favourite phone from all time, even though I have had two newer models after it.
These days I decided that the Atrix would be a nice MP3 Player to use in the gym, but when I plugged the wired earphones in the jack guess what? It was fortunate that I was at home and not in the gym when I realized that the sound was *not* coming from the earphones.
So, googling for a solution I found this topic. After reading the first post I unassembled, cleaned and reassembled it twice. After each try it worked for a bit but became faulty really soon again. Then I decided to read on, and read the posts about the lint inside the phone jack. That was all my problem since the beginning, which I solved with an unfolded paper clip.
Now my Atrix is a MP3 player, a desk clock together with the dock, and a gaming handheld for emulators when attached to my icontrolpad. Thanks for everyone that posted here.
Germano

Atrix headphone jack won't accept headphones

One morning I got up and tried to plug my earphones, and I couldn't! The plug just won't come to the end! I played with screwdriver in audio jack as I thought maybe something got stuck in there, but still the same. Has anyone experienced this problem?

Have you tried with another headset? You might just have a defective phone Jack on either end. If it is the phone, then you will just have to send it to get fixed. If you still under warranty it should be covered.
Sent from Rob's Atrix

Yes, I have a lot of earphones and none of them plugged in. I bought it on ebay, so no warranty. No one had this issue?

I have had the same problem. You are not the only one. This problem actually is very annoying. When I hit the play button I assume I would hear it from the ear-phone but nothing happens and then I know the music is playing out via the phone's speaker. This causes embarrassment from time to time.
I normally make sure the battery cover is tightly closed then always insert the ear-phone's jack in while the lead/cable pointing outwards from the phone. In other words, no side insertions. I hope I managed to cross my point about how to insert the ear-phone's jack.
I never had any problems if I followed my own above instructions.
Good Luck!

No, problem is bigger. I cannot insert headphones at my phone, so no connection between phone & headset. That means no way music could play through headset. If anyone had this problem please help me out.

can you see anything "stuck inside "the hole? it should accept the headphone jack its you have to force it or simply jist wont go in its prolly a defect no worries
can be replaced you can purchace the atrix headphone acembally from online
or send the phone in pn warrenty for replacment

I tried with a big force to put in in, still no luck. No, the problem is that I can't see anything in there. I can't even imagine how this happened. I haven't done anything with my phone and the other day this thing happens... Bad things are happening to me lately, it's like a bad karma... First my beloved earphones UE TF.10 got broken, then my player, now my phone... What's next? And it's just in a couple of days...

Nipit said:
Bad things are happening to me lately, it's like a bad karma...
Click to expand...
Click to collapse
My advice, quickly find a kitty in a tree and save it, then help an old lady cross the street. You might even get a merit badge. And maybe that will satisfy this karma...
My headphones work fine. But the adapter has never seated all of the way in the socket the way that I would expect it to. Sorry to hear you are having those problems.

Nipit said:
I tried with a big force to put in in, still no luck. No, the problem is that I can't see anything in there. I can't even imagine how this happened. I haven't done anything with my phone and the other day this thing happens... Bad things are happening to me lately, it's like a bad karma... First my beloved earphones UE TF.10 got broken, then my player, now my phone... What's next? And it's just in a couple of days...
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I just bought a cheap on-ear headphone and same thing happened but when I opened the battery cover and put it back on ensuring the top part is tightly secured it then started working again.
Other than something might stuck there, as the other poster mentioned, the battery cover might be causing your problem. Yes, from time to time I felt the jack was not going in but after fiddling with it gently I managed to plug it. Don't use force, try different sides by holding the top of the jack and go clock wise slightly then try it ti plug it, repeat until you find the right angle.
Good Luck!

mabe have to buy a good blu tooth headphone to avoid the jack
Sent from my MB860 using Tapatalk

I had the same problem a few months ago. I could plug the jack in, but the phone would not register any of my headphones. I took a thin pipe cleaner, doused one end in rubbing alcohol and cleaned the inside. Took out a couple gobs of lint and it worked perfectly. Try that. Wait a couple minutes if you do for the alcohol to evaporate before plugging into the jack. Good luck.

I had this issue a few months ago, but like was previously said, it's an issue with the back cover not clicking on properly because there's a very tiny clip that locks in to where the phone jack goes to let the headphone jack clip in the whole way.
Also, because it's constantly exposed outside of the phone, a lot of small dust and crap can get inside, so that can sometimes be a culprit too.

Pocket lint. I had this problem as well. I had pocket lint packed way down in the headphone jack.
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So, I cleaned with a spirit my headphone jack, and for like 20minutes I could plug earphones and they were playing nicely from phone, then they started cutting off for some time, and at end again no contact. I tried this procedure a couple of times and as spirit soaks down the problem appears again. Any more suggestions guys? The problem isn't solved

Anyone?
10char

briggie108 said:
I had the same problem a few months ago. I could plug the jack in, but the phone would not register any of my headphones. I took a thin pipe cleaner, doused one end in rubbing alcohol and cleaned the inside. Took out a couple gobs of lint and it worked perfectly. Try that. Wait a couple minutes if you do for the alcohol to evaporate before plugging into the jack. Good luck.
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Click to collapse
Thank you. This worked perfectly.
Unfortunately too perfectly for me. Now I have a permanent headset logo on my status bar, even when nothing is plugged in. So I can't hear anything out of my ear piece.
Does anyone know how to resolve this?

Apparently i didnt dry enough of the alcohol. Solved my problem by blowing cold air for a few seconds using a hair dryer.
Thanks again for the help.
Sent from my MB860 using XDA App

Glad this thread popped up... I got headphone problems too.
Plug them in, detecting they're there, but I appear to have no sound.... well until you turn your speakers up loud and get a distorted mess.
Any ideas?

Too bad I still haven't fixed this issue. Any help?

Anyone guys? :/