Database Users

official firmware upgrade issues from Kies

I tried different machines before I sorted the connectivity problem to establish connection to my device until finally my PC can recognise my device.
Now comes the next headache, after getting the connection established I clicked on firmware upgrade - it came up and displays some updates are available -
it shows my current version as:
(PDA)JE9/(Phone)JE9
available update as:
(PDA)JF4/(Phone)JF4
When clicked on 'proceed' - it brings up some warning for me to make sure they are fixed before I proceed further like power cables connected and some warning of not removing or doing anything during upgrade, after I check 'agree' it starts the download by letting me know that the binary files for the new firmware is being downloaded and after the dowload there seems to be a wait creating impatience for us as to what next...after a few seconds I can see the message above the progress bar saying that the upgrade process has begun..
I can see the screen on my SGS display come with the android logo on some work (like road construction work) and the message telling upgrade in progress do not disconnect...it stays in that state for around a minute...no progress in the progress bar....Now suddenly the PC says 'failed to convert to upgrade mode, try later' and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' (getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question) until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.
I am stuck and can't proceed further - I tried it many times with many machines no luck. Please anybody suggest a way out.
Some info on my device: Bought in UK, sim free phone from Singapore Singtel as I see the operator's animation in the startup screen.
Other details on firmware:
PDA:I9000DXJE9
Phone:I9000DXJE9
CSC:I9000OLBJE9
In the settings 'About Phone' carries details:
Version: DXJE9
Kernel: [email protected]# (does this mean the device is rooted already?)
I have another question since I saw somebody mention in another thread that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.
somebody please help me with the upgrade issue.

isn't there any dev who can help me on this, it looks like i am the only one experiencing this!!!

I don't think many people are getting the upgrade options via kies at the moment.
I'm not seeing it on UK JF3

so hope, there isn't an issue with my device. I am weary because this was purchased from an online site but purchased the device after checking it personally.
One more question, will an unlocked phone get locked after any new firmware updates?
Are sim free and unlocked phones follow different philosophy ie., after unlocking a phone does that become a sim free phone forever.
Second question, how does the OTA update work - if you are not tied to a service provider - does samsung send these directly to all sim free phones automatically, looking and searching for IMEI numbers? and will a rooted phone be allowed to upate to froyo or any official update (for example) via the official Kies?
thanks

There isn't any offical firmware updates, via Kies, and or any other method.

JaGuR said:
There isn't any offical firmware updates, via Kies, and or any other method.
Click to expand...
Click to collapse
Pls dont give wrong information. If you are suggesting something make it elaborate and clear.
I have clearly mentioned that I can see my current version as: (PDA)JE9/(Phone) JE9
Update available version:
(PDA) JF4/(Phone) JF4
thats what is displayed via Kies. I am also aware from this forum that some people can see the update whilst others dont see any.
Having said that, I was asking a techy questions as to whether a OTA upgrade or a upgrade via Kies from Samsung still happen if the phone is rooted and also if the phone is sim free and not attached to any service providers will the OTA upgrade will happen if so, is it based on IMEI number that will automatically be tracked OTA.
S

I was wondering if anyone found a solution to this problem? I am having the same problem.

I'm looking at this also.
after following this: (oh great, can't post links)

I had a problem updating to the official Foyo via Kies.
Finally got my PC to recognise the phone then started the update.
Phone screen went all green part way through and nothing was happening for about 20 mins so unplugged.
Phone would switch on but came up with a little picture on the screen and thats it.
so got it updated to JPM by booting into download mode and using odin. Took 5 mins once I downloaded all the files.

[Q] Downgrade ROM 7392

Hi,
I have laid my hands on a HTC Trophy and I would like to chevron7 unlock so I make make some registry changes.
However, I am currently on the the latest ROM which is 7392
From what I have read, I need to downgrade to 7004 and then I can do the chevron cert unlock.
Unfortunately I haven't managed to find any tutorials or guide for this and dont want to end up with a brick.
Can anyone assist me or point me in the right direction?
Phone Details:
Carrier : Vodafone NZ
OS Version: 7.0.7392.0
Firmware revision number: 2250.09.12000.179
Hardware revision number: 0003
Radio software version: 5.54.09.21_22.33b.50.10U
Radio Hardware version:A.102.0.D4
Bootloader version: 1.20.2250.0(117833)
Thanks in advance.
WP

When you upgraded your phone to 7392 you automatically created a Backup with Zune.
The Backup can be found somewhere at:
C:\Users\XXXXXX\AppData\Local\Microsoft\Windows Phone Update\2cb49707 - da54f4ef - ab0d6f87 - 9d2bc573\RestorePoint.
So to restore your backup - connect your phone - open Zune - click "settings" - phone - Updates - there you should find the restore option.
HTH

DominikZ said:
When you upgraded your phone to 7392 you automatically created a Backup with Zune.
The Backup can be found somewhere at:
C:\Users\XXXXXX\AppData\Local\Microsoft\Windows Phone Update\2cb49707 - da54f4ef - ab0d6f87 - 9d2bc573\RestorePoint.
So to restore your backup - connect your phone - open Zune - click "settings" - phone - Updates - there you should find the restore option.
HTH
Click to expand...
Click to collapse
Thanks for that. However, i ended up just flashing a custom rom and it did the same thing. Now all unlocked.
Cheers

Trophy Rom
hwere did you find the custom ROM can you please give me link

I managed to downgrade my Trophy from 7392 using the following method:
1. Download the relevant ROM, I used the oldest Vodafone one listed in the development section of the Trophy forum.
2. Disconnect from the PC if it is then turn the device off.
3. Hold the volume down button and then hold the power button unitl the boot loader screen appears. You'll know what it is as it's multi coloured.
4. Now connect it to your PC and Windows should detect it as an HTC USB Sync device.
5. Run the ROM package you downloaded earlier and follow the instructions. You will be erasing all data on the phone.
6. Updater should run!
These are only the steps that worked for me so I can't guarrentee it will work for anyone else.
Hope this helps some people.

Hi all .
I need to downgrade to 7004 and then I can do the chevron cert unlock.
Carrier : Vodafone GR
OS Version: 7.0.7392.0
Firmware revision number: 2250.09.12000.168
Hardware revision number: 0003
Radio software version: 5.65.09.25_22.45.50.21U
Radio Hardware version:A.102.0.D4
Bootloader version: 1.22.2250.0(119397)
what rom i need to downgrage ???
Thanks a lot

Omnia 7 shuts down by it self

My omnia 7 shuts down all the time.. i don't know what the issue is. I have hard reset the phone a couple of times.
It happens very often when charging. As soon as the screen turns off, 1 or 2 minutes later, it comes back on again, says "Goodbye" and phone swithces off and then restarts. I then have to insert the sim code again.
I had Mango installed and tried to turn off 3G in the diagnostics "app", by choosing GSM 800/1900 i think it was. It was then it started behaving weird, and restarting. I have since reverted it back to Automatic in the diagnostic window, gone back to NoDo, and done a hard reset.
Done some more testing. If the sim card is removed, all is normal. it charges, and everything is fine. As soon as sim card is inserted it starts shutting down all the time.
i have also tried having the sim card inserted, and click cancel when asked for sim. still it restarts.
will the diagnostic changes have been reverted once i hardreset?
Firmware revision number: 2424.10.11.1
hardware revision number: 3.15.0.4
radio software version: 2424.10.11.1
radio hardware version: 0.0.0.800
bootloader version: 4.11.0.3
chip soc version: 0.36.2.0

Have you try this : http://www.samsung.com/no/consumer/...NEE/index.idx?pagetype=prd_detail&tab=support
I had the same problem a few month ago. It seems that firmware upgrade have resolve the problem for me

Dear dada051. Thanks for reply.
I went to the link. But is it the "Kies" i should install, or the patch? the patch is for installing NoDo? I already have it installed. But my firmware might be old. I believe the new one is KC1? I have JK1 out of the box i believe. Please help me..

Forget the "Kies" software. You should install http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_NO&CttFileID=4048024&CDCttType=SW&ModelType=N&ModelName=GT-I8700&VPath=SW/201105/20110524101224996/Device_Update_Support_Tool_for_OMNIA7_KC3_Ver1.2.exe
(it's the direct link to the firmware updating software, v KC3)
If you use the first link i've post, you'll find the second link in the "Programvare" section

I have tried this now. It went to download mode, the program did something, and the phone restarted. Zune says that the software is up to date, as i have NoDo already. The firmware revision and radio version did not change. still the same as mentioned over.
Should i install a new ROM?

If you don't have the diagnosis app : dial ##634#
It create a link in your app list to disagnosis and launch it.
If you have the diagnosis app, launch it.
type *#1234# to display the firmware version
if it's not :
PDA: xxxxxxxKC1
Phone: xxxxxxxKB2
CSC: xxxxxxxxJK1
you have to install the ROM KC1 that you can find here http://www.samfirmware.com/WEBPROTECT-i8700.htm (you need to be registred).
You will find any help you need to update your firmware in this site. I can help you tomorow if you need.
THE FIRMWARE UPDATE WILL ERASE ALL DATAS IN YOUR PHONE!!
My Phone : KC1/KB2/JK1
Firwmware : 2424.11.3.1
Radio software : 2424.11.2.2
bootloader : 5.3.0.4

Ok. i have now flashed to KC1.
Firmware: 242411.3.1
Hardware: 3.15.0.4
Radio software: 2424.11.2.2
Bootloader 5.3.0.4
And the phone has finally settled.
I have installed mango beta again, and i am charging the phone right now, and since the flash yesterday, no shutdowns.
Love my new omnia 7. yesterday, i was about to throw it away and go back to my iPhone 4.

I noticed some varius bugs happeing after some short time after you bought the phone. Pulling the battery and letting it lay around a short while seems to fix it, and never returns again after that.
Wery strange, but not sure that would have helped you, just saying that wierd things seems to happen with new Omnia 7 phones that with battery removment seems to fix the most.

Could be the same issue i had. I also removed the battery, and then inserted the battery again, also hardreset and flashing of KC1 firmware. No longer sure what fixed the problem

megaoctane said:
Could be the same issue i had. I also removed the battery, and then inserted the battery again, also hardreset and flashing of KC1 firmware. No longer sure what fixed the problem
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Kämpe flott when all can be fixed with battery removal: -)
Now in Swedish
Igår den 22:a blev ni ännu mer vår bror. Vet att norrmän har svårt med svenskar, men all sympati och kampvilja delas här. Vidrigt vad mänskligheten kan göra.

Thanks god, that I never had any problems with my omnia.

[Q] LG Quantum still has not received mango

Still have not received the mango update. I've been searching and researching this issue for more than 4 months with no luck.
When connecting to zune, it says my phone is up to date with current software version: 7.0 (7392)
i have tried the "walshed" phone fix but that was not the issue.
also, the phone doesnt seem to have full functionality with WPDM and whenever i try and install a .xap file, the application wont launch after being installed on my phone.
the reason i am this desperate is because i want to back up all of my text messages on this phone. my mother passed away recently and it would means a great deal to me that i keep those conversations. if i am able to do this without installing mango, then that is fine by me.
my logic in installing mango is that all of the latest apps such as smsbackup require an unlocked mango device.
i have tried installing WP7 Root Tools so that smsbackup is able to operate on this lg device.
any input would be greatly appreciated, thank you in advance

mmoustafa111 said:
Still have not received the mango update. I've been searching and researching this issue for more than 4 months with no luck.
When connecting to zune, it says my phone is up to date with current software version: 7.0 (7392)
i have tried the "walshed" phone fix but that was not the issue.
also, the phone doesnt seem to have full functionality with WPDM and whenever i try and install a .xap file, the application wont launch after being installed on my phone.
the reason i am this desperate is because i want to back up all of my text messages on this phone. my mother passed away recently and it would means a great deal to me that i keep those conversations. if i am able to do this without installing mango, then that is fine by me.
my logic in installing mango is that all of the latest apps such as smsbackup require an unlocked mango device.
i have tried installing WP7 Root Tools so that smsbackup is able to operate on this lg device.
any input would be greatly appreciated, thank you in advance
Click to expand...
Click to collapse
To backup all SMS and all messages in Messages tile, use SMSBackup. Then try to flash your phone with Telstra ROM, here is the guide.
Note #1: Your phone must be network unlocked first before flashing because you might not be able to enter unlock code once you flashed it to Telstra ROM. The only solution is re-flash to its original ROM then enter unlock code then flash it to Telstra ROM again. You can buy unlock in Ebay.com and price is as cheap as chip.
Note #2: The reason that I suggested Telstra ROM is because it is the only network that give the latest Mango update for LG Quantum, but no sign of Tango.

Trophy Bootloader 1.3.230506.10 issue?

I recently bought a used Verizon HTC Trophy. I registered it on Verizon and it works fine, both voice and data.
I suspect it may have been a developer phone. If it is I don't mind, but I do mind that I cannot update it using Zune. It keeps telling me that an Update is available (Mango), but when I try to update via Zune it fails with error 80180048.
The phone particulars are as follows:
OS version 7.0.7403.0
Firmware revision number 2305.06.10310.605
Hardware revision number 0003
Radio software version 1.52.00.01.16_23.13w.05.06U
Radio hardware version 3.2.3.D4
Bootloader version 1.3.230506.10
Chip SOC 2.3.0.5.6
The phone also has the following apps installed, which is why I think it may be a developer device.
zGestureBester
zSensorView
zServiceTools
zStartKIGL
Finally, when I turn the phone on it shows the bootloader version and the modem version in the uper left corner of the HTC splash screen.
I am wondering if the bootloader version (or firmware version) is keeping me from upgrading. I took a look around the internet and did not see any references to the .10 version of the bootloader, but I did see post which mentioned that the wrong bootloader can mess up Zune updates.
My preference would be to revert to a simple consumer phone, but at a minimum I'd at least like to be able to get the Mango and HTC radio updates onto the phone. Any suggestions would me much appreciated, and sorry for the noob post.
Thanks