When I make a call the screen goes black and is nonresponsive. Call to Voice mail and I cannot see the number pad for entering code, and cannot use the End Call button either. When making a call to anyone, I cannot use the End Call button. Everything is great in the Contacts and Dialer, until the call starts to dial. Then goes completely balck and non responsive, almost as it detached.
Has anyone any experience with this problem and found a solution?
Thanks
aaCharley said:
When I make a call the screen goes black and is nonresponsive. Call to Voice mail and I cannot see the number pad for entering code, and cannot use the End Call button either. When making a call to anyone, I cannot use the End Call button. Everything is great in the Contacts and Dialer, until the call starts to dial. Then goes completely balck and non responsive, almost as it detached.
Has anyone any experience with this problem and found a solution?
Thanks
Click to expand...
Click to collapse
Perhaps an issue with the light sensor? The phone thinks its up to your head?
Stock ROM?
Settings / Display / Screen Timeout
Settings / Call Settings / Show Dialpad / ...
Sent from my unrooted DroidX using Tapatalk
Screen goes black on call dial
aaCharley said:
When I make a call the screen goes black and is nonresponsive. Call to Voice mail and I cannot see the number pad for entering code, and cannot use the End Call button either. When making a call to anyone, I cannot use the End Call button. Everything is great in the Contacts and Dialer, until the call starts to dial. Then goes completely balck and non responsive, almost as it detached.
Has anyone any experience with this problem and found a solution?
Thanks
Click to expand...
Click to collapse
Did you find a solution? I just ordered and received a Star Note 3 from Merimobiles and have the exact same issue. I have to take the battery out in order to get it to disconnect the call. I think that the light sensor must be messed up because I'm also having an issue with the backlighting on the soft keys on the front of the phone. Of course, I can't really verify if there is even backlighting on these keys, but it seems like a really bad oversight if there is none.
Related
hello xda community
i'm very new to the blackstone and this is my first post here. so please bear with me if i'm asking very basic questions here.
my problem:
i carry my blackstone in my pocket all the time. and many people told me throughout the last days that they called me and that i picked up the call by accident.
since i work at customer sites mostly my phone is muted. so people call me and somehow i pickup the calls while the phone is in my pocket.
i always turn of the screen and i have the automatic lock (password protection) enabled. still when the incoming call screen comes up it looks like it is possible that calls are being picked up.
i know there is the slide which has to be moved to the left in order to pickup calls.
i have tried myself by calling my from my home phone and touching the screen and the buttons at random. and indeed the calls are being picked up. i was not able to find out how this is happening ... but it does.
so is there any setting i can change or any additional piece of software i can install to make sure calls are only answered when i want?
possible a reg key i need to change?
any help is very much appreciated
cheers
This isn't just a problem with the Blackstone; every WM phone I have had does this. I have found that a good locking program handles this quie well. I personally like S2U2 by A_C, but there are many others available. You can look in the apps forum, or check the development & hacking forum from the main menu.
The other thing to check is that you have all your notifcations set properly. I set all of mine to vibrate only. Many of them turn on the screen by default. Unfortunately this won't fix the problem on its' own though.
mwelch16 ... thank you very much for the reply
i will give it a try and see how it works for me.
so that means first of all i will have to slide that iphone type of lock and then take the call by using the regular slider?
is there any other way (without) an additional piece of software to handle this? cause after all there is the build in slider ... but somehow it's not working as it is supposed to. any enhancement to that?
thanks again
Is there a way how to disable the CALL PICKUP button which is on the left? so the first of the four buttons?
I think it's because it getting pressed while my phone is in the pocket.
thanks a lot
I use Pocket Shield - it's not free (free to try though) but it's worked well for me
tibor78 said:
mwelch16 ... thank you very much for the reply
i will give it a try and see how it works for me.
so that means first of all i will have to slide that iphone type of lock and then take the call by using the regular slider?
is there any other way (without) an additional piece of software to handle this? cause after all there is the build in slider ... but somehow it's not working as it is supposed to. any enhancement to that?
thanks again
Click to expand...
Click to collapse
No, S2U2 will unlock itself for a phone call and then lock the phone again after the call. So no need to slide to unlock and then answer your phone. It has a bunch of different settings, and yes I believe it locks the hard buttons.
thanks folks for the replies
i found all the settings i was looking for in the S2U2 options. so i'm good right now.
thanks again
You're probably answering the call by pressing the "phone" button (the very left of the four buttons on the bottom). You can either use those buttons to answer/hang up, or the on screen slider.
I've used AE Button Plus to disable the 'Answer' and 'End' hardware keys and re-mapped them to turn wifi and bluetooth off and on. This way there is no chance of hanging up on a call by mistake since you need to use the slide to answer on screen.
Similar but opposite problem
I'm having a problem along the same lines. If I get a call when the phone is in my pocket and answer it on my bluetooth headset, when the call ends the phone then rings someone else, usually the same person who is at the top of my contacts list. Not only is this damned annoying for me, it's getting a bit tedious for the person getting the unwanted calls.
Is there any way to get the phone to immediately lock as soon as a call terminates to prevent this happening? I'm assuming that once the call ends and it returns to the default contact/dial pad screen, the merest brush against the screen will be enough to start a new call.
I'm beginning to think I should have stuck with my iPhone
CreepinJesus said:
You're probably answering the call by pressing the "phone" button (the very left of the four buttons on the bottom). You can either use those buttons to answer/hang up, or the on screen slider.
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Click to collapse
I've the exact same problem, 3/4 of the incoming calls rejected when I get the phone out of my pocket due to End button accidentally pressed.
What did they thought when they implement the slide to answer ????
The purpose of the slide to answer is to avoid such accident, but why the hell did they keep the Answer / End buttons active ????? total non sense to me.
Will check if this AE Button + app can solve this annoying behaviour.
has anyone tried Lockmelite?
It may help - haven't used it myself though.
x 2 for PocketShield. It uses the light sensor in your phone to prevent the touchscreen from activating when the device is inside, say, a pouch, or in your pocket.
I'm using evaluation version 2.6.2.10, which as I understand it, has full functionality, except that every now and then, randomly (and IMO infrequently enough to not be annoying) before unlocking it displays a 10 second message saying that you're using an evaluation version. Note that this *never* happens during an incoming phone call. Good stuff.
Hi,
Try TouchLockPro :
http://forum.xda-developers.com/showthread.php?t=444215
Now it handle light unlock in any cases, that as solved all my issues (pocket, in cas BT,...) and fulfill all my requirements.
BR
Pocket Shield doing perfect job for me
I use AE Buttons Plus to disable the "Answer" & "End" virtual buttons. Then I used iconsoft Phonext to handle all my calling functionalities. When a call comes in, Phonext display a lock screen which you have to slide before it presents you with all the options like answer, decline, silence etc.
This way, I never accidentally pickup a call or dial a number.
I just installed Google Voice on my Epic 4G and received my first phone call on it - and was unable to answer. Two problems - first, when I answered, the greeting telling me to press "1" to accept was cut off at the beginning (all I heard was '...all from [spoken voice]. Press 1 to accept".
I can get past that, but then when I pulled up the dial pad to press 1, I was unable to. I pounded on the "1," was sure it was showing up, but it would not answer the call. I tried enabling audible touch tones but that didn't work, and I don't think there's a setting on the epic to change between long/short touch tones.
Does anyone know what's going on with this?
pissinguoff247 said:
I just installed Google Voice on my Epic 4G and received my first phone call on it - and was unable to answer. Two problems - first, when I answered, the greeting telling me to press "1" to accept was cut off at the beginning (all I heard was '...all from [spoken voice]. Press 1 to accept".
I can get past that, but then when I pulled up the dial pad to press 1, I was unable to. I pounded on the "1," was sure it was showing up, but it would not answer the call. I tried enabling audible touch tones but that didn't work, and I don't think there's a setting on the epic to change between long/short touch tones.
Does anyone know what's going on with this?
Click to expand...
Click to collapse
I think the second problem is a bug. It's not related to google voice but the phone itself. The dialpad is not very responsive when you take the phone off your face and the screen is back on. Wait a few seconds, and it'll be back again.
It happened all the time when I called any customer service number and tried to use the dialpad to choose in the menu.
Bigger problem
fookxixi said:
I think the second problem is a bug. It's not related to google voice but the phone itself. The dialpad is not very responsive when you take the phone off your face and the screen is back on. Wait a few seconds, and it'll be back again.
It happened all the time when I called any customer service number and tried to use the dialpad to choose in the menu.
Click to expand...
Click to collapse
I never had the phone to my face when I did my test calls - this was always phone in my hand and calling from my office phone.
I think I just came across a bigger problem - the dialpad doesn't work on incoming calls. I just called my phone from my office on the regular (not G-voice) number and pushed a bunch of buttons, and couldn't hear the tones.
You can disable the initial greeting and go straight to the call when you pick up. It is under Voice Setting in your google voice account. I know this doesn't address your unresponsive screen issue, but it's a temporary work around until your dialpad gets fixed.
bojackson63044 said:
You can disable the initial greeting and go straight to the call when you pick up. It is under Voice Setting in your google voice account. I know this doesn't address your unresponsive screen issue, but it's a temporary work around until your dialpad gets fixed.
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Click to collapse
Is this actually a bug? I posted another thread here and am trying to have people verify whether or not this is a real issue - if it's not a bug then I definitely need to replace the phone, 'cuz it's been factory reset as of last night.
my dial pad is missing when calling someone. screen flashes and the call screen is lost. but the call is normal.
a few times phone opened automaticly coming call. I checked all call settings, there is no anormal setting, please help.
I tried all versions rom. 2.1, 2.2, omg, chayogen etc. now I'm using 2.1 update, kernel leshak 2.6.29, lk2.08.1 samdroid
I have the same problem!
I have the same problem. It started about 3 days ago for no reason. When you press the call button after entering a number, the screen goes black and all the three buttons at base (back, windows and search) are not responsive. There is nothing you can do...you can't hangup or enter numbers until the other party hangs up, unless you reboot. (You can still talk and make the call as normal).
I tried rebooting, took battery out and also did a factory reset but nothing has resolved the problem.
However, I did find a workaround: flip phone over so it goes into speaker mode and then the dialpad becomes visible and you can end the call or use number pad, but you have to keep phone flipped over all the while. Another workaround is to use a Bluetooth headset when making or answering calls. Then the dialpad is always visible as normal.
If anyone knows what to do please respond!
there is no hope (from xda)
I decided to go service...(its doesnt matter I tried al versions rom, I hate this phone, enough, I tired to reload rom vs.)
Have a weird issue with my call waiting -- it just seems to go through and switch me over without notice and without my input. I'll be talking to someone, and then suddenly I'm talking to someone else .. ?!?!
Anyone else having this issue? I don't even hear a -beep- like my old phones which used to warn me of a second call ..
My theory is that when the call comes through the screen lights-up and waits for my input and perhaps my face is accepting the change-over?!
If I hold the phone and use speakerphone, I see the prompt for the second-call ..
any help appreciated!
Exactly same isssue..
Your theory is right, i'm experienced twice at least today.. There is a big green button at lower screen area while call waiting state.. It's too easy to activate one of them accidentally with your face..
Anyway, i want to change dialer, but every dialer app only change dialer, but "on-call screen" stay stock one which i don't like...
Any suggestions ?
Reason4444 said:
Exactly same isssue..
Your theory is right, i'm experienced twice at least today.. There is a big green button at lower screen area while call waiting state.. It's too easy to activate one of them accidentally with your face..
Anyway, i want to change dialer, but every dialer app only change dialer, but "on-call screen" stay stock one which i don't like...
Any suggestions ?
Click to expand...
Click to collapse
Sorry, hadn't seen your response ---
I still haven't resolved this issue either .. very annoying. I'm talking to one person then all of a sudden I'm speaking to someone else.
I've tried to reproduce the problem by having a conversation and having someone then call me .. but I couldn't .. this time I heard the call-waiting beep and it didn't switch over, it waited for my input.
When I get 'the issue', it just switches over to the other call without my permission and it terminates the first call.
I'm wondering if this is a fault with my phone, or an issue with the pseudo-roms i have on my phone like Gingerblur, gladiatrix, etc --- or the dialer itself .. shrug
no one else experience this?
Seems that whenever I disconnect a phone call, the call log is automatically displayed. Other phones I've used return you to the home screen when disconnecting a phone call. Why would I need to view the call log after hanging up (I know who I just talked to so why would I need to see it...). I know it's easy to press the button to close the log but this is just one of those little quirks I find annoying.
Is there a setting I'm missing to return to the home screen when a call is finished?
Thanks for any help.
Stock Nexus 4 on 4.2.1
I dunno... I kinda like it staying in the phone app. And it kind of makes sense if you're disconnected and need to call back (or need to make another call and get back to that person).
I have no idea why anyone ever thought that was a good idea, but there's an app to fix that. I've used it on all my Android phones, and it works well.
ltassos said:
Seems that whenever I disconnect a phone call, the call log is automatically displayed. Other phones I've used return you to the home screen when disconnecting a phone call. Why would I need to view the call log after hanging up (I know who I just talked to so why would I need to see it...). I know it's easy to press the button to close the log but this is just one of those little quirks I find annoying.
Is there a setting I'm missing to return to the home screen when a call is finished?
Thanks for any help.
Stock Nexus 4 on 4.2.1
Click to expand...
Click to collapse
Just for info: Some Custom ROMs have a setting in the dialer app to exit after the call instead of going to the call log. I don't know why anyone would want that either...
Thanks to all for the replies. I ended up creating a Tasker profile to take it back to the home screen upon ending a phone call. (works great).
Probably in case of dropped calls? I can see that being the reason.