Database Users

Music syncs but won’t play

I have a problem with getting music that I have synchronised from Windows Media Player 12 (Windows 7) to play on my TD2. I have the 6.5 Rom but the same problem existed with 6.1. I have tried this on two Windows 7 PCs with the same results.
I connect using Windows Mobile Device Centre and then select tracks in WMP to synchronise. They are converted and then sync fine and appear on my TD2 (internal memory or storage card) in what looks like the correct format, but although the Artist, Album Name and Track Name are recognised by Windows Explorer, the tracks appear in the various Media Player sort-by views (Album, Artist etc) as ‘Unknown Album’ and ‘Unknown Track’. When I try to play the tracks it comes up in either the basic Media Player or the HTC version but will not play and just says ‘Error’.
Oddly, if I just copy the track files from my Server directly to the TD2 Storage Card without converting them they play fine. However, as all of my music is stored on my Server as Lossless this direct transfer option is not practical because of the very large file sizes involved.
Also odd is that if I use an old Windows XP PC with Windows Media Player 11, everything syncs and plays as it should.
A Forum and Google search on this has not turned up anything, but I am hoping that one of you will have an idea as to what the problem and solution is.

Solved this for myself, but others might find the solution helpful.
If I use ActiveSync to connect to my PC the files sync but will not play. If I select the Disk Drive connection option they sync AND play fine. Presumably a problem/bug in Windows 7 ActiveSync (Mobile Device Center).

Music Player Bug

I've tried two ROMs and both took at least three minutes to load the music tab.I have filed about half of my 16gb memory card with music and when i click the music tab the screen becomes unresponsivefor a few minutes and then any screen presses are carried out after the album artwork has loaded. does anyone else face this lag with the music tab? and how can I fix it? this is extremely annoying as it freezes the phone!

have u used the sync or disc mode to load the music?

I used the disk mode. is this the problem? I have been unable to sync my device using active sync because when I connect it,I get a message saying that outlook isn't the default email client or something and then the device charges but is nowhere to be seen on my computer.thanks for the quick reply btw

lee1980 said:
have u used the sync or disc mode to load the music?
Click to expand...
Click to collapse
I used the disk mode. is this the problem? I have been unable to sync my device using active sync because when I connect it,I get a message saying that outlook isn't the default email client or something and then the device charges but is nowhere to be seen on my computer.thanks for the quicbk reply btw

yep ! Same here ... a real pain. But I've found no solution yet ...

I've ca. 4GB music on my card and all is fast and responsive. Stock 1.48 GER.
It could have several reasons be that you have faulty mp3 or and faulty card.
On the other side its always better to sync music via Windows Media Player rather than doing it via copy/paste.
I would go for a format. and then try to make active sync working because sooner or later you will need it. If you can't do it right now I would try to copy the stuff folder by folder by folder. Before doing this i would check wheter all the files are valid. There are several threads here describing how to check this. Mp3Val is a good adress to begin with. Just download and run it over all mp3 files: http://mp3val.sourceforge.net/
In addition I would also have a look here http://forum.xda-developers.com/showthread.php?p=5220474#post5220474 and check for those hints...
Cheers,
LEE

thanks
lee1980 said:
I've ca. 4GB music on my card and all is fast and responsive. Stock 1.48 GER.
It could have several reasons be that you have faulty mp3 or and faulty card.
On the other side its always better to sync music via Windows Media Player rather than doing it via copy/paste.
I would go for a format. and then try to make active sync working because sooner or later you will need it. If you can't do it right now I would try to copy the stuff folder by folder by folder. Before doing this i would check wheter all the files are valid. There are several threads here describing how to check this. Mp3Val is a good adress to begin with. Just download and run it over all mp3 files:
In addition I would also have a look here
Cheers,
LEE
Click to expand...
Click to collapse
thank you! I connected my hd2 to a different laptop where outlook allowed me to use the active sync connection and I resynced using windows media player. the music tab works a treat now!

Can't Sync my Samsung focus

I am having a problem with the Sync relationship when I plug my WP7 into the Zune PC software. The Sync Relationship is set to Guest, I would like to change this to being a linked device to do wireless syncing ect. I have try going through the “Change Sync Relationship” steps a number of times but it always stays on Guest. I have also try renaming the device and using the “forget this phone” but neither have worked.
I also try to reset my phone and reinstall my software. Everything I try does not work. Am i the only person who is having this problem
Any help would be great.
Thanks.

Re-Connect
I remember when I first connected my Focus to my PC, the Zune software told me that the association wasn't completed and that I had to disconnect/reconnect my Zune from the PC. Once I did that, everything seemed fine. Did you experience/try that?
D

didn't work
I just won't let me sync. it tell me to change my relationship from guest but when I try to do that it just goes back to the sync screen and tells me to do it again.

ddrizel said:
I just won't let me sync. it tell me to change my relationship from guest but when I try to do that it just goes back to the sync screen and tells me to do it again.
Click to expand...
Click to collapse
I think what you need to do is set up your Zune account...when you open Zune on the top right by the close X there is a a user profile that says sign in..if you have not created one do that...everything else should automatically configure once you log in and plug in your device.
Also make sure you have your phone fully set up with all your accounts on your phone such as when you wipe your device you provide a windows live email account is hotmail, MSN, yahoo. Keep that consistent with your Zune account.

My samsung focus wont sync to my computer or the zune software. I tried to uninstall and reinstall the zune software but all my phone does when i plug it in is search for the drivers. once it installs the drivers it tells me to resart. when i restart my computer and plug the phone back in it starts to search for the drivers again. i tried this all day yesterday but nothing worked?? not sue what to do now

same problem,
I have having a similar issue.

Does any one have a fix? I spent hours on the phone with tech support and no luck.

Nobody has anything

Need more info.
ddrizel said:
Nobody has anything
Click to expand...
Click to collapse
The vast majority of us are not having this issue. If you can answer these questions, maybe one of us can help.
What are you trying to sync? Contacts, photos, apps, calendar?
What OS are you using on your PC?
What version of Zune software are you using?
Do you sync other devices with your PC?
Do you, or do you not, have a Windows Live ID set up as your main account on the phone?

Found the fix
here is the solution, I tried it and it WORKED perfectly: No more "guest" in Zune on my laptop!!!
I've been trying to sort out the same problem with my Samsung Focus for about 4 hours.
None of the things about registry settings or Zune database files fixed my issue. I even did a hard reset of my phone to try and get things working (not that big of a deal now that contacts are all pulled from my live account and pictures upload by default). No dice.
But the brief mention of remote drives above lead me to the solution. I do have a network drive, but it was connected just fine, so I didn't think anything of it.
But then I remembered that I used to have another hard drive in this machine way back when I first setup the Zune software, and I set my Pictures in the Zune software to come off that drive. It was V:\images, but without that hard drive in my computer now, there is no V: drive. The problem is that the Zune software seems to break in a rather unpredictable way when one of the paths for your collection libraries isn't valid. The larger problem is that from the Settings->Software->Collection screen, there's actually no indication that there are any problems. It's a silent failure occuring somewhere in the Zune software that leads to this nasty behavior of being stuck in Guest mode. Worse is that if you try to remove the offending entry, but don't add a new one, and just click OK back through the windows without looking too closely, the Zune software doesn't make any changes. If you don't provide a valid path to replace the invalid one that it had, it just leaves things as they were before you removed the bad entry.
So, I removed the entry that I knew was bad (even though the Zune software wasn't complaining about it), and added a new entry that I knew was good. I clicked OK back out through the windows, then clicked on that "change sync relationship" button again, and followed the steps, and BAM! No more guest relationship!
Just to test it out (because I am a tester after all) I "forgot" the device in the software, messed up my library locations again with a temporary mapped network drive, and replicated the bad behavior and the fix again.

Interesting
ddrizel said:
here is the solution, I tried it and it WORKED perfectly: No more "guest" in Zune on my laptop!!!
I've been trying to sort out the same problem with my Samsung Focus for about 4 hours.
None of the things about registry settings or Zune database files fixed my issue. I even did a hard reset of my phone to try and get things working (not that big of a deal now that contacts are all pulled from my live account and pictures upload by default). No dice.
But the brief mention of remote drives above lead me to the solution. I do have a network drive, but it was connected just fine, so I didn't think anything of it.
But then I remembered that I used to have another hard drive in this machine way back when I first setup the Zune software, and I set my Pictures in the Zune software to come off that drive. It was V:\images, but without that hard drive in my computer now, there is no V: drive. The problem is that the Zune software seems to break in a rather unpredictable way when one of the paths for your collection libraries isn't valid. The larger problem is that from the Settings->Software->Collection screen, there's actually no indication that there are any problems. It's a silent failure occuring somewhere in the Zune software that leads to this nasty behavior of being stuck in Guest mode. Worse is that if you try to remove the offending entry, but don't add a new one, and just click OK back through the windows without looking too closely, the Zune software doesn't make any changes. If you don't provide a valid path to replace the invalid one that it had, it just leaves things as they were before you removed the bad entry.
So, I removed the entry that I knew was bad (even though the Zune software wasn't complaining about it), and added a new entry that I knew was good. I clicked OK back out through the windows, then clicked on that "change sync relationship" button again, and followed the steps, and BAM! No more guest relationship!
Just to test it out (because I am a tester after all) I "forgot" the device in the software, messed up my library locations again with a temporary mapped network drive, and replicated the bad behavior and the fix again.
Click to expand...
Click to collapse
I can't believe this wasn't discovered/fixed after uninstalling and reinstalling the Zune software. The set up dialogue really should prompt you to set up these libraries...
I had many folders that no longer exist in my libraries when I set up my Focus and didn't have an issue. I should probably clean them up, though.

Yeah i know its pretty annoying.

Problem still exists with Focus S - fix worked perfectly
same problem syncing my new Focus S. Checked folders and default Podcast folder didn't exist. Changed and problem solved !

couple of samsung focus questions

1. can you remove the hotmail email from your phone?
2. every time i sync my phone it installs programs on my phone that i downloaded from zune but deleted from the phone later. like the app store if you remove one, it doesn't sync on your phone, but with zune you can't see apps on your phone in zune (just on the phone), but i'd like to remove it from zune so it doesn't keep loading onto my phone. can this be done?
3. i bought bejewelled but it will not download. tells me to connect to wifi or a pc, and when i hook it to my pc it does not sync and download to the phone. anyone know how to fix this? i paid for it already...
thanks, that's all for now

[Q] How do I recover Zue purchased apps on my Focus?

Ridiculously silly question here, but the answer is eluding me. I received a new Focus from att warranty service to replace my one that died. I input my windows live name and the phone downloaded all of the apps I had purchased through its (handset) marketplace. However, when I connected it to Zune it did not re synch the apps I had purchased through Zune. How do I get those apps I purchased through Zune to exist on my new Focus?
Finally, I'd just like to add that since I have re created my Focus based on a replacement handset, while apparently it can be done and I have recovered photos and videos and such, it is not one step and it is not as easy as WP7 would lead you to believe. There is no 'recover my Windows Phone option' on Zune that I have found. Believe it or not, so far, recovering photos from the cloud on 'sky drive' has been easiest.

First off, make sure that you have signed in under your zune account on the zune application. Second, under zunes setting go to the sync options and have all your video, music, podcasts, photos and all other content sync automatically. This will eliminate the steps that you are doing to manually sync each media content. Now apps that have been purchased through zune client should automatically download onto the phone. Other apps that were downloaded through marketplace on the phone might need to be recovered from your service provider. But usually companys have a media content once policy and if you don't back it up on your computer you are "SOL".

siralex241 said:
First off, make sure that you have signed in under your zune account on the zune application. Second, under zunes setting go to the sync options and have all your video, music, podcasts, photos and all other content sync automatically. This will eliminate the steps that you are doing to manually sync each media content. Now apps that have been purchased through zune client should automatically download onto the phone. Other apps that were downloaded through marketplace on the phone might need to be recovered from your service provider. But usually companys have a media content once policy and if you don't back it up on your computer you are "SOL".
Click to expand...
Click to collapse
Thank you for the feedback. The way you are stating is how it should work, however, Zune only gives you the options to synch "Music, Videos, Pictures and Podcasts". There is no "Other Media" category which might wrap up apps which are purchased through Zune.
Interestingly, my phone re acquired all of the items which are listed as synch options through zune, the music, pictures, video and podcasts, but I cannot figure out the apps issue.
Apps purchased through the marketplace on the handset all downloaded automatically once I signed in with my windows.live ID.

The only apps that are supposed to automatically reinstall themselves onto your phone are those that you purchased through the Zune software-based Marketplace. Any apps that were purchased via the WP7 Marketplace will require you to perform a manual search to find the app and then reinstall it. (NOTE: The app will still show a "buy" button. So long as the first Live ID that you signed into on your phone is the same one that you originally put first onto your phone then you can click the "buy"/"install" button without being forced to pay again. The Marketplace will put up a message that reads: "You've already purchased this app. Would you like to install it again?"
Additionally: You can see most, if not all, of the apps that you purchased (even via the WP7 Marketplace) in the Zune app. Click on "Settings" -> "Account" -> "Purchase History".
Good luck!