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Hello people,
Two days ago I bought a Legend only to discover that it has some issues with Wi-Fi. Here's what I mean:
I did the initial setup fully, set up a Google account, Wi-Fi connection only. Weather and Mail (Imap, not Gmail) work perfectly with my home WLAN, but Market does not. What's even strange - I can only open .bg websites (I'm from Bulgaria) in the browser, but nothing else, not even google.com. Those two work just fine on a 3G connection, though.
I tried all sorts of tricks with my router (D-Link N in mixed-mode if it matters), but it was no good. Even set the phone to be in the Demilitarized zone so as to have no problems communicating on port 5228 as I read Market needs to use... still nothing.
Please, can anyone think of a way to solve this annoying problem?
May thanks in advance!
Did you try switching the router to only b/only g/only n mode?
My router is a D-Link DSDL 2740R N and I haven't problem.
Also the coverage is satisfactory.
Try changing your DNS settings, and check router's MTU. Although just guessing here...
Sent from my HTC Legend using the XDA mobile application powered by Tapatalk
Yes, switching the mode was the first thing I did - going to g/b did no good.
Like I said, I don't have troubles connecting now - just a very limitted access to websites and services.
And what DNS Settings? The ones on the router? But they are working perfectly with my two computers, it's the HTC Legend that has issues.
---
So, I just talked to the support desk of my ISP and they told me they had never heard of such a problem. According to the guy, everything should be working normally because they were not blocking any kind of traffic/ports.
Any ideas?
We have a vibrant and a captivate.. When connected via wifi at home, the market and gmail will not connect, but both phones access the internet just fine otherwise.. They connect fine to the market and gmail using 2G or 3G, or other wifi networks..
Can anyone let me know what settings I might adjust on the router to allow connections to gmail or the market on these phones?
Strange thing is I have exactly the same problem, but this only started yesterday. The days before I was able to download several apps via market over wifi, but as of yesterday I can not even see the home screen when on wifi, no problems when on 3G. Tried opening port 5228 TCP and UDP as suggested in an older thread, but that did not work. Something changed at Google?
Update: problem went away by itself 2 days later.
I9000 stock 2.3.3
We have 3 android phones- all with the same problem.. Router is a Netgear WNR2000v3.
Edit-Reset router and the problem continues...
Check the firewall router
There is no firewall A's far A's I know. Just a wireless DSL and a router, and I have not configured any firewall...I reset the router to factory settings and it still won't work....
Sent from my SGH-T959 using xda premium
Try some other wifi area. Is the problem same or not. Maybe it's good to delete APN from settings and let it configure again.
have you tried paying you're cable bill?
seriously.. the phones all connect via other wifi networks just fine. They connect to this router just fine as well.. All internet connectivity is great except anything to do with google's apps.. youtube, maps, gmail, market.. none will work, but google.com on the browser works fine.
I had this problem 2 days ago. I have searched the web a lot for this problem. Now I found 3 solutions that you may wanna try.
1. Clear cache and reset to factory. Don't skip the sign in on google account. Sign in immediately! (had not worked for me though!)
2. Check your firewall settings. Especially, I used my laptop as a hotspot source with virtual wifi router(ht_tp://ww_w.virtualwifirouter.com/). I have tried connectify and virtual router, but they had problems on my laptop, while VWR is simple and effective! (I still couldn't connect to market and youtube at that moment though! Very very frustrated!)
3. I read someone said he tried to set the parameters of his mobile network manually, and it worked for him. I didn't expect much on this method but did give it a try. OMG! It worked! What's worth to notice is that I found that the instruction provided on my operator's website (Orange.fr) is actually a little bit different from the settings the phone automatically loaded.
3.
Hope it works for you guys!
I had same problem but reset of router helped...
You know what, I think it's the operator or google's dirty trick. For no obvious reason, I am blocked out of market again with wifi. I can surf on porn sites with wifi but no luck on market and google's stuff!
bonedriven said:
I had this problem 2 days ago. I have searched the web a lot for this problem. Now I found 3 solutions that you may wanna try.
1. Clear cache and reset to factory. Don't skip the sign in on google account. Sign in immediately! (had not worked for me though!)
2. Check your firewall settings. Especially, I used my laptop as a hotspot source with virtual wifi router(ht_tp://ww_w.virtualwifirouter.com/). I have tried connectify and virtual router, but they had problems on my laptop, while VWR is simple and effective! (I still couldn't connect to market and youtube at that moment though! Very very frustrated!)
3. I read someone said he tried to set the parameters of his mobile network manually, and it worked for him. I didn't expect much on this method but did give it a try. OMG! It worked! What's worth to notice is that I found that the instruction provided on my operator's website (Orange.fr) is actually a little bit different from the settings the phone automatically loaded.
3.
Hope it works for you guys!
Click to expand...
Click to collapse
One more thing to add: Use static IP address for your wifi connection! Mine was not stable with automatic address!
iflyabeech said:
We have a vibrant and a captivate.. When connected via wifi at home, the market and gmail will not connect, but both phones access the internet just fine otherwise.. They connect fine to the market and gmail using 2G or 3G, or other wifi networks..
Can anyone let me know what settings I might adjust on the router to allow connections to gmail or the market on these phones?
Click to expand...
Click to collapse
Try to forward the ports needed for google, 5228 i think, that helped my cappy a little bit, try clearing all your networks, see if that helps. Google around for captivate wifi problems, hundreds of threads with lots of solutions.
chschris2011 said:
Try to forward the ports needed for google, 5228 i think, that helped my cappy a little bit, try clearing all your networks, see if that helps. Google around for captivate wifi problems, hundreds of threads with lots of solutions.
Click to expand...
Click to collapse
I did try forwarded the ports for one of the phone, problem is there are three.. And port forwarding didn't work, neither did resetting the router, or resetting it to defaults, and they all had a static ip...Still no good..
If familiar with wireshark, try setting up on a computer, connecting to market with phone and see what u get. Maybe packets being blocked, hard to say.
Hi all.
I am having some trouble with my a501 and ics rom's. Does not matter what from I use or how many times I wipe data or format system and so on I still can not get a connection to Google servers. When I try to setup my account it says that it can not establish a reliable connection.
If I try to sign into the YouTube app it just says that it times out.
I can still browse the internet fine just no Google apps.
I can however connect to the hotspot on my phone and it will work. So I think it maybe something to do with my router but I have no idea what as any hc rom works just fine.
I am currently using Thor v126 I think I have also tried light speed and flexreaper. Think that's how you spell them. Also tried static IP.
Any ideas on what to try would be great.
Sent from my Iconia A500 using Tapatalk
It has been a while thought I would ask again.
I have narrowed it down. It is definitely my router. Have tried some friends now and it is all good.
And it is just Google apps. You tube, Gmail, play store. Internet works fine. Using it right now.
Sent from my Iconia A501 using Tapatalk 2
Can you try to use some other DNS servers like GoogleDNS 8.8.8.8 or maybe OpenDNS.
Or even with your current ISP's DNS can you check whether you can resolve addresses like play.google.com
Also try to check if any proxy settings are in use.
I have tried Google DNS servers but no go.
Internet works fine. I can go to the play store on the internet find the app and tell it to download to the device but it won't download.
Once I get a connection where the signal bars turn blue it downloads.
Also I am not using any proxy.
Sent from my Iconia A501 using Tapatalk 2
Open up port 5228 on TCP and Udp that is the port all of the Google Apps use.
jazzyjames said:
Open up port 5228 on TCP and Udp that is the port all of the Google Apps use.
Click to expand...
Click to collapse
I have now tried this and still no go. Wireless symbol will not turn blue.
Update.
I was able to get this to work by running the tab through a pptp vpn. As soon as I disconnect the vpn I the symbol turns grey again.
Sent from my Iconia A501 using Tapatalk 2
I had this same issue a few months back, but I was on a Honeycomb rom (forgot which one). I could browse the web on the browser just fine but couldn't log into my google account or access any gapps. I remember my device was having trouble being detected on my pc at that point too. I think I did a complete format on the system memory and my sd card (it wasn't being detected either). After that I re-installed the rom and everything just started working fine, was able to log into google and such after that.
Acer A501 - not rooted. Using either browser (chrome or dolphin) can't get to a search site. I can get to microsoft.com so I know the browsers are working but neither will access the search engines.
I can get to Google Play and my email works fine.
Any suggestion??
Rog
Have you tried to do it using Wifi connection? Or 3g only?
Maybe your provider is blocking something. Try different provider/wifi network.
my suspicion is that Google and Yahoo are trying to offer to use IPv6 and your connection can't handle it.
zardoz99 said:
my suspicion is that Google and Yahoo are trying to offer to use IPv6 and your connection can't handle it.
Click to expand...
Click to collapse
I don't think that's the issue as my internet connection provider doesn't provide IPv6 yet and my tab connects to google using IPv4 and the fact that the DNS query for google.com returns both IP4 and IP6 addresses is not an issue.
Of course it could be the other way around. RogerCurrier's provider may support IPv6 but there can be some connectivity issues between both AS (authonomous systems) networks over IPv6. But still I don't believe that this is really an issue in this case.
Thanks for your suggestions..
I think i am getting somewhere, previously I have been using the wireless connection. Turned off the router and using 3gl I can connect to Google etc. So it seems that the problem is with the wireless connection.
Turned the router off for an hour, rebooted the Android- No difference, still can't connect to Google etc, and other connections seem slow. Have another pc using XP and it connects to Google no problem using the same router.
Checked connection with the following report: Status connected, security WPA/WPA2 PSK, Signal strength Excellent, link speed 65Mpbs, IPAddress 10.1.1.
Are there any other settings I should be aware of?
To find out which device is the source of the problem (tablet or router) it would be best if you could try another wifi connection (for example in your friend's house or some hot spot). That would show if the problem is only when you connecting to your or to any wifi connection.
Yes, I was coming to that conclusion, will try the library tomorrow. Thanks, will keep you informed.
Rog
Just checked the Amstrad in the local library. It connected to Google no problems so the problem is with the router. It looks like i will have to try another forum. Thanks everyone for their help. Long live the Android.
Rog:fingers-crossed:
j
Solved the problem after many hours of struggle. Made my network address static instead of dynamic. Made all the difference, quite happy now, hours to Google etc. Can't see why it should make a difference but it does.
Thanks for everyone's help and assistance.
Rog
There appears to be a problem with new versions of Android and old routers. Many people have reported the "obtaining IP address" loop problem.
Let me explain. I use the leisure facilities in a local hotel. It has a public (open) wifi network. I believe it uses an old router. My Galaxy S2 (Gingerbread) and AsusTransformer (ICS) both connected to this network without problems. I recently replaced the S2 with an S3 (ICS) and my Transformer with a Nexus 7 (Jellybean). Neither of my new devices connect to this network. I have had the same problem in a local cafe.
I have researched this problem. It is not uncommon. It appears to be caused by an odd mix of hardware (router and wifi chipset) and software (later versions of Android). If you are unlucky (like me and some others) you will be unable to connect to some networks.
The solution is to use static IP addressing (since your device is unable to obtain a dynamic IP address). This will allow your device to connect to the network -- but you need to know the correct settings (for static IP addressing) before you can actually use the network.
This problem has been reported by many people. Does anyone know if there is a fix or a workaround?
The only one I can think of it to get hold of a device that does connect to this network and copy the (static IP) settings. But this would only solve it for one location meaning that I will run into it again the next time I try to connect to a network with old hardware.
Sometimes when I get that problem it's due to IP address conflicts on the Windows 7 computers.
I go to the computer and:
http://helpdeskgeek.com/networking/release-and-renew-an-ip-address/
Otherwise I just pull the router out and refresh it, should work for another few weeks or so.
Asovse1 said:
Sometimes when I get that problem it's due to IP address conflicts on the Windows 7 computers.
I go to the computer and:
http://helpdeskgeek.com/networking/release-and-renew-an-ip-address/
Otherwise I just pull the router out and refresh it, should work for another few weeks or so.
Click to expand...
Click to collapse
I don't have access to the PC. It is owned by the hotel. I need a solution that I can apply client (Nexus) side.
Solution
I found a solution. I asked the guy to reset the router and both my Nexus and S3 immediately connected. Someone advised me to do this. I have no idea why it worked. Not really a solution since i cant go round cafes asking people to reset their routers for me.
Is there a way to find out IP, DNS, gateway etc values on Nexus when they are dynamically assigned?
I sometimes have this Problem when starting my accesspoint after enabeling wifi on my N7.
I have to reboot my N7 in that case to get an IP.
Happened to me quite a few times when I went out with it to a restaurant or something. It just loops and loops.
My Nexus (and S3) now connect to the hotel network every time now. So it looks like you only need to ask the owned to reset his router once.
Embraced with this problem
bobbyelliott said:
My Nexus (and S3) now connect to the hotel network every time now. So it looks like you only need to ask the owned to reset his router once.
Click to expand...
Click to collapse
Resetting the modem solves the problem if you don't make any change to the router settings. I don't understand why the hell google is not solving the problem yet...
many users are found to face the same problem..
eve I can connect with my Nokia E72 but not with my N7...
I can get the IP from my cell phone. But come on, what's the point of doing so?? Are you gonna assign the IP for each and every WiFi you connect?? Or if the IP changes everyday??
Static ip won't help, yes you can connect to wifi, but cannot get connection to internet. This is a bug of android, and ITs in Princeton univ. had some investigation. 412 should have fixed it
Sent from my HTC Z710e using xda premium
gcd0318 said:
Static ip won't help, yes you can connect to wifi, but cannot get connection to internet. This is a bug of android, and ITs in Princeton univ. had some investigation. 412 should have fixed it
Sent from my HTC Z710e using xda premium
Click to expand...
Click to collapse
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
TheDarkDefender said:
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
Click to expand...
Click to collapse
What was the solution?
bobbyelliott said:
Is there a way to find out IP, DNS, gateway etc values on Nexus when they are dynamically assigned?
Click to expand...
Click to collapse
For a simple display of the values look at something like Network Signal Info of Wifi Analyser (both free)
jet1000 said:
What was the solution?
Click to expand...
Click to collapse
Use a static IP .
Sent from my Nexus 7 using xda app-developers app
You can only get internet access when you'll be using the correct IP, DNS etc. So try to find out what is the working IP setting...
Sent from my Nexus 7 using xda app-developers app
Deleted
I just started having a similar problem. I have a samsung galaxy tab with Sprint. I've had it for a year and this is the first time I've had this trouble.
The only difference is, I cannot connect to any wifi network at all. It keeps hanging on "obtaining IP address" and then disconnects. It doesn't matter if it's my home wifi or school or free wifi in a restaurant.
The only possible connection I can make is that I downloaded Lookout to check it out as a possible security app, I have since uninstalled it but that did not fix my problem.
Continuing to research this but any ideas on how to fix this would be fantastic.
I'm having this problem on my HTC One S. It happened yesterday without warning and it's really annoying. I went to a nearby cafe and the wifi worked perfectly, so it's something wrong here.
Static IP solution connects to me to the network but I can't actually use the internet, so I'm stumped.
i'm getting the same error with AOKP 4.2.2, and also know people with stock 4.2.2 with it.
the only way i found to fix it is to reboot the phone..... and wait for it to happen again and reboot it again
i cannot use static IP since in my university (and some other public places) it is not possible to connect it like that :S
TheDarkDefender said:
no. The same problem with 4.2.1 on my N7. God,this is really pissing me off !
EDIT: Finally found a solution . Thank god!!
Click to expand...
Click to collapse
How did you solve this? I Need help with my tf 300
bobbyelliott said:
There appears to be a problem with new versions of Android and old routers. Many people have reported the "obtaining IP address" loop problem.
Let me explain. I use the leisure facilities in a local hotel. It has a public (open) wifi network. I believe it uses an old router. My Galaxy S2 (Gingerbread) and AsusTransformer (ICS) both connected to this network without problems. I recently replaced the S2 with an S3 (ICS) and my Transformer with a Nexus 7 (Jellybean). Neither of my new devices connect to this network. I have had the same problem in a local cafe.
I have researched this problem. It is not uncommon. It appears to be caused by an odd mix of hardware (router and wifi chipset) and software (later versions of Android). If you are unlucky (like me and some others) you will be unable to connect to some networks.
The solution is to use static IP addressing (since your device is unable to obtain a dynamic IP address). This will allow your device to connect to the network -- but you need to know the correct settings (for static IP addressing) before you can actually use the network.
This problem has been reported by many people. Does anyone know if there is a fix or a workaround?
The only one I can think of it to get hold of a device that does connect to this network and copy the (static IP) settings. But this would only solve it for one location meaning that I will run into it again the next time I try to connect to a network with old hardware.
Click to expand...
Click to collapse
Note: You Must have root.
Go to
/data/misc/dhcp/
and delete all 3 / 4 files there.
And voila it should work.