Related
Me and a few others have formed up to develop a wiki-based programming website, named CodeWiki. The idea is to gather as much information in one place as possible, and the wiki concept allows us to do just that.
The wiki will act as a database of everything from coding examples, explanations, definitions, everything. Ambitious, i know, but with enough effort, i think we can make something usefull..
In addition to the Wiki, we are launching a forum (which is already up here which will serve as a meeting point for users, as well as a place to ask for programming help, requests, feedback, etc.
Now, we have two interconnected wiki's, a norwegian one, and an english one. The idea is that the two will improve eachother. Due to an article being posted on hardware.no, Norways largest computer-related website, the Norwegian Wiki got an early start. Earlier than expected actually, forcing us to complete the Norwegian one faster than planned, leaving the english one slightly behind. Right now the Norwegian one has gotten 2500 hits in two days.
Anyways, i feel that CodeWiki could really use some good content regarding programming and development for mobile platforms. Everything from Java to VB.Net. So, if you find yourself urging to get your knowlage out there, please do check out one of the following url's:
http://en.codewiki.no <-- English Wiki
http://no.codewiki.no <-- Norwegian Wiki
http://www.codewiki.no <- will point to a nice front page once the frontpage is done
http://forum.codewiki.no <-- forum.
IRC Channel
Kind Regards
Cheers all!
looks nice!! please let us know as soon the sites are online!
I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.
also reply to this thread on their facebook wall. http://www.facebook.com/Acer/posts/10150179327172544
ibila said:
I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.
Click to expand...
Click to collapse
Yah and dont forget to mention that ASUS is kickin their a$$ on posted files and bootloader policy which is why their outsellin them even though the HW's not as good IMO.
I've lost the rag, and sent them this.
I've been up front with them but the device is mine to do with a i please...
Dear Acer Support,
I would like someone to contact me regarding the Iconia A500 tablet which i have purchased around 2 weeks ago.
I am having issues with the update which has been sent out and it will not install due to file checksums mismatches. I have been using android since the first ever handset was release and i find your methods of updating the tablet or the OS bewildering inline with every other update method for other devces up until this one. Over the last 3 years, i have NEVER had any problems updating an Android device, until now.
I would like to know how to restore my handset completely as the 'reset' option on the side of the device simply wipes the data, the integrity of the OS remains unchanged.
I need a way to factory restore my unit in order for me to receive the update, which i am assuming includes fixes for the hastily pushed out Honeycomb os and critical security patches for android holes.
If i do not receive prompt a swift technical support of an advanced level i will be returning the product as i currently view this a waste of 500 Euros. I will not hesitate to purchse the Motorola Xoom, which appears to be on Android 3.1 already...
I can be contacted on (removed) or on (Removed)@gmail.com.
I would appreciate a call TODAY, or it will be handed back today at 5.30pm.
Kind Regards,
i just did a quick reply on that Facebook link. Thnx gunnyman!
Anyone got acer contact details that we all should be emailing?
I am spamming their facebook!
I used this link:
http://acer.custhelp.com
Eddited the link as it send the questions in my name...lol.
Well...got the reaction i expected and not the one i hoped for.
Re-thinking whether to keep it or sell it in favor of the asus transformer...
Discussion Thread ---------------------------------------------------------------Response (Sherina PB) - 05/27/2011 07:27 AM Dear karim kalschoven,
Thank you for contacting Acer. My name is Sherina and Badge NumberGWSI1020. I'll be happyto assist you.
I understand you wanted help unlockingbootloader on your Acer ICONIAA500.
Currently we do not have provision to have this unlocked and we are unsure on any probable policychange on this, you may check back later to see for any updates.
For further clarifications please feel free to visit our website: http://support.acer.com/Have a great day!
Respectfully, Acer Online Technical Support
And this is my reply:
Hello, this anwser by your company inspired just me to sell the acer a500 and get me a asus transformer. I will post in the community forums and spread what Acer's standpoint is and will advise all doubters not to get the A500 if they love a community supporting brand! Great job Acer..this was the last products Ill ever buy from you!
What's the email address that we should be mailing? I found nothing on the acer contact page.
email sent...
Uninstalling a couple of apps removing the facility to update is enough for me. Always defended Acer when people have been quick to moan about build quality with their laptops but if they don't sort this out, I'll think again.
I just sent an e-mail too...
We should write a petition as they did on Motorola and HTC...
Lets all petition this. Sick of not able to install custom roms.
Sent from my Nexus S using XDA Premium App
Done!!!! Hope this helpes.
can anyone post this on Acer FB or st with a message: HTC FTW. ACER FTL
http://androidandme.com/2011/05/new...longer-lock-the-bootloaders-on-their-devices/
Also posted on that Facebook post (and mentioned how HTC has reversed their bootload lock policy based on customer feedback)
I posted too. And then had a chat with customer support, which was as unhelpful as it could get. They promised to get back to me, however I have my doubts.
Reproducing below:
-- NOTE: skipping polite introduction
Govindan Sharanji: I will certainly provide you the information in this regards ####.
AD: thank you
Govindan Sharanji: Could you please stay online for two minutes while I retrieve the information for you?
-- NOTE: at this point I had hopes
AD: Sure, no problem
Govindan Sharanji: Thank you for being on hold. I really appreciate your patience.
AD: No worries
Govindan Sharanji: I need to refer you to phone support to resolve your issue.
AD: Ok
Govindan Sharanji: Our Voice Support are available on Monday - Friday 5am- 12 Midnight.You can reach our Voice Department at this numbers : 1-800-571-2237.
AD: I understand.. However I'm not located somewhere where I have access to 1-800 numbers
AD: Can I get an email with the info?
Govindan Sharanji: Shall I email the chat session to your email ID at ########, so that you can go through the information at your convenient time?
AD: The source code for the android kernel should be made available on request, according tothe GPL
AD: No, thanks, that's not necessary. I would like to get access to the kernel source code, and I was hoping you guys could send me an email later with a link
AD: or something similar
Govindan Sharanji: Sure.
-- NOTE: Maybe there's hope?
AD: Thank you
Govindan Sharanji: ####, to conclude we have suggested to email the required information and this should help you fix the issue. If there are no additional questions on this topic, I will close the chat session.
Govindan Sharanji: Thank you for using Acer Live Chat. Please feel free to chat again anytime.
Govindan Sharanji: Have a great day and take care.
AD: One more question - are there any plans for Acer to provide a recovery image for the Iconia Tab A500?
AD: Something that would restore it to factory defaults and reflash the software
AD: And also are there any plans to unlock the bootloaders, as HTC is doing?
AD: The developer community pretty much perceives you as developer-unfriendly, and it would be great to change that
Govindan Sharanji: As of now the recovery image are not provided you can get back to us for future updates.
AD: Well.. Ok.. that's unfortunate
AD: Oh well, thank you for your help
AD: Have a nice day
Let's rock it. This is a game. All for one, One for all.
PS: Spamming their chat services now. This feeling is good.
Facebook----m, you youngsters.......................
bad publicity will bring upon very swift change
Just a word of advice, let's be polite, but firmly request our rights (re: the kernel) and show them we're unhappy about their attitude. I seriously doubt the guys in support are to blame for, so let's treat them nicely and hopefully they will escalate.
Viewsonic Gtablet Specific Binaries & Drivers
For everyone who may have been waiting for this I present to you the proper Proprietary Viewsonic Gtablet Binaries & Drivers according to Cyanogen Mods Tutorial of Compiling Gingerbread Rom which also discusses how to pull the Proprietary Drivers and Binaries from a Malata smb_a1002 Device which is a Viewsonic Gtablet specifically.
To all who want to test with these Binaries and Drivers before testing with these please understand that these are the Binaries and Drivers the Viewsonic Gtablet Stock ROM uses. When using these specific Binaries and Drivers understand that these files may already exist and that replacing just one of these can disrupt the way a current ROM may be running. This can be caused for a number of reasons...
1. When replacing the libraries and binaries with these understand the alot of these specific files are tied together to make the Gtablet work the way it does, so in essence replacing one of these libraries or binaries with one on another ROM can cause the ROM itself to look for the other libraries and binary files that are specifically in this package.
2. You may get away with mixing and mingling these files but it's a hard and time consuming process to debug which ones can and can't work with other vendors binaries and libraries but this is how the work must be done
3. If there is a file missing do not blame me this is what I know according to Cyanogen MODs Wiki. If you wan to view there tutorial go to there website, and look through there WIKI.
Proprietary Android Binaries & Drivers: http://linuxboxsolution.com/linux-b...t-Proprietary-Android-Binaries--and--Drivers/
Issues have seemed to be resolved with submission to github.
That zip file would've been slightly more useful had it contained the original paths of those proprietary files.
Issues have seemed to be resolved with submission to github.
** deleted **
Thanks for the work LBS
mmenzie said:
can a MODERATOR please step in on this??? the above comments do NOTHING to further the development of this or any other thing!!! i'm not a developer or anything... i am just a tester testing all the wonderful things all the Devs let us test. are you a developer??? are you a programmer??? are you even using the products of this developer??? i am guessing the answer is NO to all questions. if thats the case please just sit back and read and do not interact with this thread or any other thread where your business is to knock the product. unless you are a developer, a programmer, or a tester willing to add CONSTRUCTIVE CRITISIM or "thank yous" there is no need for you to post anything at all in this or any other thread.
CONSTRUCTIVE CRITISIM and helpful hints and positive feedback are the only things that further development and we should all consider this before making a post.
i will now climb down from my soap box and let thgis get back on topic (hopefully)
Click to expand...
Click to collapse
Critisism and words of caution are equally as important as praise.
Be wary of of folks trumpetting the quality of their product to increase profit while doing nothing to provide evidence to support those claims.
That said, what TnT build do these files come from and are they different than what is used in CM7 or some of the AOSP based projects ?
nunjabusiness said:
What exactly does this group of files bring to the table?
If it is simply the extracted stuff from the original TapNCrap that it came with, the only thing I can think of that we are really missing now in the HC ROMs is camera support.
Click to expand...
Click to collapse
In my eyes the only major issues with HC are:
1 camera support (possibly fixed with these files)
2 hardware acceleration (probaly not fixed with these files)
So, one of the two major HC drawbacks might be fixed. IMO camera support isn't as importent as hardware acceleration, but it's still on my 'must have' list. Who cares if camera support came from TapNCrap, as long as it works?
All of the HC ROMS are on par with each other (pre-packaged apps and launchers aside) so if one HC ROM gets camera working then that would be the better ROM IMO.
ramerco said:
That said, what TnT build do these files come from and are they different than what is used in CM7 or some of the AOSP based projects ?
Click to expand...
Click to collapse
Excellent question, I'd like to know the answer too. Does it come from a ROM with keyboard/mouse support, for example?
macbroom said:
Another attempt to drive your site traffic up for profit using open source material.
Click to expand...
Click to collapse
I went to his site and I saw no ads, no banners, no links for a donation or links to other products. MAybe those links were there but they were not prominent, so it hardly looks like an ad scheme, it's not like thousands of people will flock to his site to download files and be drawn into his tangled web of crafty salesmanship. How many people are developing ROMs for the gTab?
Why does it matter if it's his site vs another site?
edirector said:
His behavior is like cyber bullying because he is following this developer from forum to forum to post often-times character assassinating stuff. He might want to consider someone pulling his ip address and seeing who he really is and if he is affecting the developers income, be sued.
Click to expand...
Click to collapse
I'm going to go out on a limb and guess that you have very little knowledge of the law in general and zero about civil law as it relates to defamation.
Regardless of provocation, please do not threaten legal action against someone (albeit groundless) as that is just as heinous a violation of forum rules.
Here they are for your edification (I particularly like #8 and #12):
Forum & Marketplace Rules
--------------------------------------------------------------------------------
FORUM RULES
1. Search before posting.
Use one of our search functions before posting, whether you have a question or something new to share, it's very likely someone already asked that question or shared that news.
2. Member conduct.
2.1 Language: XDA is a worldwide community. As a result what is ‘ok’ to say in your part of the world may not be ok in someone else’s part of the world. Please think about who is reading what you write. Keep in mind that what you think of as acceptable use of language may not be acceptable to others. Conversely, while reading member posts, remember that word you find offensive may not be to the writer. Tolerance is a two way street.
2.2 Nudity: XDA is used by people of all ages, including minors. It's not acceptable to post nude/pornographic imagery, which includes exposure of the male or female genitalia or of female breasts.
2.3 Flaming: XDA was founded as a group of people sharing information about certain mobile phones. Sharing does not involve virtual yelling (flaming) it does involve working together to solve problems in an environment of mutual respect and understanding. Losing your temper and flaming another member, or group of members, is not acceptable behavior.
2.4 Personal attacks, racial, political and/or religious discussions: XDA is a discussion forum about certain mobile phones. Mobile phones are not racial, political, religious or personally offensive, therefore none of these types of discussions are permitted on XDA.
2.5 New Members: Treat new members the way you would have liked to have been treated when you were a new member. Provide the new members with guidance, advice and instruction always with respect and courtesy.
2.6 All members are expected to read and adhere to the XDA rules.
3. Post only using a clear subject and message.
You're most likely to receive a helpful answer to your question if you use a short subject title that describes your problem and a message that explains in detail what your problem is and what you've tried to solve it.
4. Use the English language.
We understand that with all the different nationalities not everyone speaks English well, but please try. If you're really unable to post in English use an online translator, You're free to include your original message in your own language below the English translation.
5. Post a message only once.
As a large forum we don't need unnecessary clutter, You're free to edit your message as you like, so if you do not receive an answer revisit your message and see if you can describe your problem better. Not everyone is online at the same time, it might take a while before you receive an answer.
6. Do not post warez.
If a piece of software requires you to pay to use it, either pay or find your cracks and serials somewhere else. We do not accept warez nor do we permit any member to promote or describe ways in which Warez, cracks, serial codes or other means of avoiding payment, can be obtained.
7. Do not spam.
If you wish to advertise a product, contact us we provide ads. But do not post it in the forums, it will be removed and you're likely to receive a ban.
You are however allowed to sell used goods like your own device, parts of your device or accessories for your device in the marketplace forum, please read the rules there before posting. (This rule includes signatures, if you use a signature it will appear in your post)
8. Donations.
We appreciate all donations to xda-developers.com, it keeps our forum online and well maintained. As a user you're allowed to ask for donations in your signature as a thank you for your hard work. However donations up front are not allowed, this forum is about sharing, not about getting paid to do something, that's what your job is for.
9. Don't get us in trouble.
Don't post copyrighted materials or do other things that will obviously lead to legal trouble. If you wouldn't do it on your own homepage, you probably don't want to do it here either. This does not mean we agree with everything the software piracy lobby try to impose on us, it simply means you cannot break any laws here, since we'll end up dealing with legal hassle caused by you. Please use common sense: respect the forum, its users, and those that write great code.
10. Help others if you can.
If you see posts from others where you can help out, please do. This place exists because people are helping each other, and even if you are relatively new to the matter, there's probably already quite a few people newer than you that would benefit from what you've learned. Don't be shy.
11. Don’t post with the intention of selling something.
•Don’t use XDA to advertise your product or service. Proprietors of for-pay products or services, may use XDA to get feedback, provide beta access, or a free version of their product for XDA users and offer support, but not to post with the intention of selling. This includes promoting sites similar/substantially similar to XDA-Developers.com.
•Do not post press releases, announcements, links to trial software, or commercial services. unless you’re posting an exclusive release for XDA-Developers.com.
•Encouraging members to participate in forum activities on other phone related sites is prohibited.
•Off-site downloads are permitted if the site is non-commercial and does not require registration.
•Off-site downloads from sites requiring registration are NOT encouraged but may be permitted if the following conditions are met:
A) the site belongs to a member of XDA-Developers with at least 1500 posts and 2 years membership who actively maintains XDA-Developers' support thread(s) / posts, related to the download,
B) the site is a relatively small personal website without commercial advertising/links (i.e. not a competitor forum-based site with purposes and aims similar to those of XDA-Developers.com.)
12. Using the work of others.
If you are developing something that is based on the work of another Member, you MUST first seek their permission, and you must give credit to the member whose work you used. If a dispute occurs about who developed / created a piece of work, first try to settle the matter by private message and NOT in open forum. If this fails then you may contact a moderator with clear evidence that the work was created by you.
Convincing evidence will result in copied work being removed. If there is no clear evidence you created the work then in the spirit of sharing all work will remain posted on the forums.
These rules apply to all software posted on XDA unless that software comes with a license that waives these rules.
What if macbroom and LBS are the same person. He created an alter ego just to stir interest and attention to himself because he loves it. Twist!
Directed by M. Night Shamwamthankyoumam
nunjabusiness said:
...
Here they are for your edification (I particularly like #8 and #12):
...
8. Donations.
We appreciate all donations to xda-developers.com, it keeps our forum online and well maintained. As a user you're allowed to ask for donations in your signature as a thank you for your hard work. However donations up front are not allowed, this forum is about sharing, not about getting paid to do something, that's what your job is for.
12. Using the work of others.
If you are developing something that is based on the work of another Member, you MUST first seek their permission, and you must give credit to the member whose work you used. If a dispute occurs about who developed / created a piece of work, first try to settle the matter by private message and NOT in open forum. If this fails then you may contact a moderator with clear evidence that the work was created by you.
Click to expand...
Click to collapse
Well said.
The vast majority of the responses in this thread are pretty shameful. And I think the most a moderator could do is edit some of these comments (which, imo, they should).
Some advise - on occasion I've lost my cool and written things I later regretted. I suggest that some of you use the edit button, clean up the hateful comments and maybe drop in a "I apologize" retraction while you're at it.
And @LBS, keep in mind that most people do appreciate what you do (myself included). I know how hard it is to make ROM's, and support them, but there will always be a few bad apples. I have pulled back from here (and Slatedroid and TR) this summer as I decompress a bit, so I'm not sure if there's some history outside of this thread which created this tension. But from my vantage point, all LBS is doing is using his own web site to better control how he disseminates information. How is that any different than what goodintentions is doing, for example? Isn't the end goal to help users make the most of their GTAB?
bebopblues said:
What if macbroom and LBS are the same person. He created an alter ego just to stir interest and attention to himself because he loves it. Twist!
Directed by M. Night Shamwamthankyoumam
Click to expand...
Click to collapse
Lol! WHAT A TWIST! Well done on the robot chicken reference
roebeet said:
The vast majority of the responses in this thread are pretty shameful. And I think the most a moderator could do is edit some of these comments (which, imo, they should).
Some advise - on occasion I've lost my cool and written things I later regretted. I suggest that some of you use the edit button, clean up the hateful comments and maybe drop in a "I apologize" retraction while you're at it.
And @LBS, keep in mind that most people do appreciate what you do (myself included). I know how hard it is to make ROM's, and support them, but there will always be a few bad apples. I have pulled back from here (and Slatedroid and TR) this summer as I decompress a bit, so I'm not sure if there's some history outside of this thread which created this tension. But from my vantage point, all LBS is doing is using his own web site to better control how he disseminates information. How is that any different than what goodintentions is doing, for example? Isn't the end goal to help users make the most of their GTAB?
Click to expand...
Click to collapse
Thank you, Roebeet I have been tirelessly supporting LBS's effort. It was starting to feel like a full time job. I am glad you jumped in. It is bad when conversation is not about the rom but gets more personal in nature. People were coming at me because I expressed my like of his work which is pretty darn good at that. But you know I am a fan of your work too. You pioneered the HC rom industry for G Tab, so you know we appreciate you. I trbardelljr I hope I got his name right of Flashback is doing an incredible job as well even though I haven't tried his rom yet. My problem is I got hooked on illuminate because it is that good.
I noticed some have gotten into the dual rom running and I might try that so I can check out different roms at the same time, too.
Enjoy your down time. We look forward to your return.
roebeet said:
The vast majority of the responses in this thread are pretty shameful. And I think the most a moderator could do is edit some of these comments (which, imo, they should).
Some advise - on occasion I've lost my cool and written things I later regretted. I suggest that some of you use the edit button, clean up the hateful comments and maybe drop in a "I apologize" retraction while you're at it.
And @LBS, keep in mind that most people do appreciate what you do (myself included). I know how hard it is to make ROM's, and support them, but there will always be a few bad apples. I have pulled back from here (and Slatedroid and TR) this summer as I decompress a bit, so I'm not sure if there's some history outside of this thread which created this tension. But from my vantage point, all LBS is doing is using his own web site to better control how he disseminates information. How is that any different than what goodintentions is doing, for example? Isn't the end goal to help users make the most of their GTAB?
Click to expand...
Click to collapse
I have edited some of my posts in the interest of cleaning up some of the residual mess in this thread. I also suggest that some others do the same so we can get back on track.
I hope that you are enjoying your break and time with your family and we all hope that you will return in the near future. You were the main reason that I purchased my Gtab.
P.S. You may also want to edit your last post after catching up on the other threads.
macbroom said:
I have edited some of my posts in the interest of cleaning up some of the residual mess in this thread. I also suggest that some others do the same so we can get back on track.
I hope that you are enjoying your break and time with your family and we all hope that you will return in the near future. You were the main reason that I purchased my Gtab.
P.S. You may also want to edit your last post after catching up on the other threads.
Click to expand...
Click to collapse
I just went back and re-read the posts I have made in the past couple of weeks here and stand behind every one 100%.
Now ... on the OTHER forum I (and others) may have gotten a little bit too zealous in some posts but ultimately, the mods agreed with us and locked the threads.
To be completely fair though, none of those posts got really combative until "autistic" started it.
Hey,
Folks, there is a new version of illuminate that was released yesterday that is outstanding... to spin off on from the fact we are on LBS's thread. While many of us may not know how to use these "binaries and drivers" but LBS and other devs do and they are more then likely included somewhere in his updated rom. It is a pretty incredible HC rom.
The speed on it is astounding with no hick-ups. I spent last night driving it hard just to see what it could do and matching the differences in his previous releases. It is pretty incredible. Loads multimedia files...pics, videos and music like they are text.
Update from the LBS kernel thread
jerdog said:
Kernel source needs provided as per GPL. All this looks like is a rebranding of someone else's kernel - to dispel that belief please provide source and changes or else this will be removed as it would be in violation of the rules.
Click to expand...
Click to collapse
Hmmm, deja vu anyone?
macbroom said:
I have edited some of my posts in the interest of cleaning up some of the residual mess in this thread. I also suggest that some others do the same so we can get back on track.
I hope that you are enjoying your break and time with your family and we all hope that you will return in the near future. You were the main reason that I purchased my Gtab.
P.S. You may also want to edit your last post after catching up on the other threads.
Click to expand...
Click to collapse
I had mentioned that I wasn't sure if there was a history, but I suspected that there might be as these things usually are a slow boil. Since I've been out-of-the-loop, if there were other threads I hadn't seen them, at least not yet.
Honestly, I haven't delved into these other HC ROMs recently, so I don't know what's in them. So I can't base an opinion unless I ripped them apart -- the last one I did open up was Flashback, so I know that tlbardelljr had some unique stuff in the framework.
The point was that people need to be careful as these things can be taken out of context if they don't know the history (if there is a history). I know this from personal experience, unfortunately.
First post so hello all you wonderful WM7 modifiers! slightly used Trophy 2.1 MNG & ready and excited and ready to contribute.
webOS hacker unfortunately bailing. Spent hours reading today and know what to do. But echoing DavidinCT comment on the proper ROMS, it does not seem like there is an updated or simple page which to use, find conflicting info around. Could it either be updated on head page, or in a Sticky? Also, multiple posts have alternate links to FREE downloads, but most do not link. I understand hosted sites, and it generating income, but after dl one and a half files while reading, bagged it because not sure which one. TIA
I just went to the Samsung site looking for their Customer Forums where could report some bugs in their latest OTA and suggest some improvements.
THERE ARE NONE.
Seriously, a multi-billion dollar company with NO way for their customers to interact, get problems solved or make suggestions. Nothing. It is inconceivable to me that in the year 2012 a company the size of Samsung would be in the stone ages of customer interaction.
Want to know how they get customer feedback? You log on and post a review of the product. That's it! No interaction, no feedback, no idea if anyone even saw what you wrote - you just post a review and pray.
Yeah you can go to Samsung's Facebook page and post something on their wall but that's not a proper forum.
http://www.facebook.com/samsungsupport
I am honestly dumbfounded at this revelation.
They do it on social media. In a pretty big way too.
Surely, in your research of the GN 10.1, you found that out - I did. They do have a question and answer area.
A "rant" is neither productive nor helpful. They don't have forums. Period.
BarryH_GEG said:
They do it on social media. In a pretty big way too.
Click to expand...
Click to collapse
Social media is a pathetic replacement for an actual Forum. Lol, can you imagine xda-developers as a Facebook page?
Massive fail Samsung. It's clear from some of the changes they made in the last OTA that they aren't listening to the users.
toenail_flicker said:
A "rant" is neither productive nor helpful. They don't have forums. Period.
Click to expand...
Click to collapse
That's probably why they don't have forums. Not enough people ranting. You'll have to forgive me. I didn't research whether Samsung had customer forums. I just assumed they weren't living in 1960.
I am endeavoring to report some bugs on their Facebook page. I have no idea if anyone else has already reported these or if there is follow-up as their "forum" has no apparent structure. Will report back if I get any feedback.
unfortunately yes.
I've been looking for its own forums few years back, and find NONE. :cyclops:
They rather use a facebook page, which we don't know the page is being maintained by who.
But, if you need a fast response, you can try their website, there's a LIVECHAT down there.
Facebook is really a pathetic idea to make it as the main forum of such a big company (in my opinion).
If facebook is being used as an additional media, then yes, it's a good idea.
Time for Mr. Peabody's WABAC Machine
For support: Not a forum and not Facebook.
Samsung needs a Web and Android App accessible Support database.
From 1979 to 2002 I was an IBM Mainframe Systems Programmer at UF in Gainesville Florida, then at the School Board of Alachua County Florida.
I watched large companies like IBM and CA move into the web era with their Support. I moved with them from phone calls and mailing fix tapes to Customer Searchable Databases with user entry for new issues, and with Downloadable Fixes for resolved issues.
Of course, way back then issues for my organization affected 10s of thousands of people where resolving an issue meant dealing with only one person in our organization.
Moving forward to today, we've got 10s of thousands of people and many, many more who all need their individual fixes. Very time consuming compared to dealing with one person.
This is one reason why more and more OTA forced SW updating is happening and why the big companies are pushing cloud computing. Such as Google evolving the Chrome platform; Adobe offering Creative Cloud; and VMWare and IBM competing for hosting Enterprise virtual computers.
Aloha.. Al :highfive:
Is it just me or do 80% of their Facebook Support moderators look like complete burnouts?
If a Forum is too hard for them how about a simple Suggestion Box where users can report bugs directly to the Design Team?
My faith in their meeting future needs with OTA's is greatly diminished. Hopefully they will surprise me.
Sent from my GT-N8013 using Tapatalk 2
http://forum.xda-developers.com/showpost.php?p=31024209&postcount=24
You might get more feed back by directing your rants here. :cyclops:
tonyz3 said:
http://forum.xda-developers.com/showpost.php?p=31024209&postcount=24
You might get more feed back by directing your rants here. :cyclops:
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tonyz3,
I think you should put in an application to work for the Samsung Design Team, you seem like their kind of guy. :cyclops:
They used to have customer Forum. I was a member. They were so heavily censored, that you could say virtually nothing negative.
When the Galaxy S was having GPS issues, a class action suit was initiated about the GPS problem. I posted this fact and my post was edited to eliminate the sentence stating that. My post appeared but the words "Class Action Lawsuit" magically disappeared!
Moderators would actually cut pieces out of your posts before they would appear.
I then tried to send a private message to another forum member about the censorship and they censored and blocked the private messages as well and then sent me a message saying any more communications of that type would get me banned.
I then posted a second time to the main forum complaining that they were censoring negative posts and was in fact banned from the forum. So there isn't much of a point to a Forum where you aren't alowed to communicate.
So perhaps they just decided to institute the ultimate form of censorship and eliminate the forum altogether.
Digital Man said:
They used to have customer Forum. I was a member. They were so heavily censored, that you could say virtually nothing negative.
When the Galaxy S was having GPS issues, a class action suit was initiated about the GPS problem. I posted this fact and my post was edited to eliminate the sentence stating that. My post appeared but the words "Class Action Lawsuit" magically disappeared!
Moderators would actually cut pieces out of your posts before they would appear.
I then tried to send a private message to another forum member about the censorship and they censored and blocked the private messages as well and then sent me a message saying any more communications of that type would get me banned.
I then posted a second time to the main forum complaining that they were censoring negative posts and was in fact banned from the forum. So there isn't much of a point to a Forum where you aren't alowed to communicate.
So perhaps they just decided to institute the ultimate form of censorship and eliminate the forum altogether.
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Click to collapse
Oh well, they make nice tablets and if we get the same software as the Note II we will all be happy campers.
mitchellvii said:
Oh well, they make nice tablets and if we get the same software as the Note II we will all be happy campers.
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+1
:highfive: