Hello All
I have an a500 with display showing all white the tablet works I can access it through the usb I even updated to ICS no joy. Is there a fix or do I need to send it in for a new LCD?
t_r_j said:
Hello All
I have an a500 with display showing all white the tablet works I can access it through the usb I even updated to ICS no joy. Is there a fix or do I need to send it in for a new LCD?
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Click to collapse
If it's under warranty, send it in. Probably the digitizer may have gone bad, or the LCD itself.
Or it could be a loose connection. You can always remove the back cover, and check connections. Somewhere here in the a500 forums, are some threads explaining how to do this. Use your search button as they are buried deep, or try Google. Lots of videos for this.
Related
Ok I need help from the gods of xda
I dropped my tilt the other day. When I picked it up everything seemed fine, yet the screen was completely white. No signs of cracks or a broken lcd. So I've tried the following: Soft reset, Hard reset, took out the battery, took apart the phone and disconnected the lcd and then re connected it. Still the same problem. WHITE SCREEN!
I can still receive/make calls, when i touch the screen in places where i remember the menus to be it still responds due to the noise, also the open and close noise still sounds.
The phone was bought new on Ebay, so i don't have a warranty through them or AT&T. After much research I hear people saying the same has happened to their phones as well and that there is a ribbon or flex cable problem. Something about still giving power to the LCD but not data, thus the white screen.
Now what I dont understand is do I need a new LCD because it has that ribbon/flex cable on it???? (link)
or
Do I need this product?(link)
Both contain a "flex cable" so im confused and frustrated, someone please help! any ideas would help
whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process
vsicarbon said:
whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process
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Click to collapse
hi there, would it be possible to post the link to ebay item? i also need a new touch-screen.tnanks
I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
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That i dont know but here is the link to the LCD screen w/ digitizer
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=350099750789&Category=162&_trksid=p3907.m29
Same product and vendor I got mine from. Shipping took 3 business days. I advice to buy the insurence
Park City said:
I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,
Click to expand...
Click to collapse
Tuck in for a long read and perhaps no single answer for all cases:
http://forum.xda-developers.com/showthread.php?t=303872
In short, yes the d/pad cable and LCD screen connections are linked which is why it is not uncommon for the white screen to show up when the d/pad is not working.
To the OP - I would just point out that if you get the white screen after a fall it may just be a loose connection at the d/pad and no need for new parts.
Dismantling instructions here:
www.mikechanon.net
But let's not start discussing the white screen here, please use the first link I gave above if you need to post.
Mike
a user i dont recall now his name,fixed is whitescreen by replacing the camera,open the device and remove the camera module, reassemble to test.
So here's my dilema. The transformer is on, I know cause I can plug it into my PC and it's detected and I can ADB into it. Only problem I have is the screen does not want to turn on. I've rebooted it and nothing, no asus logo no loading screen or anything. Is there anything that I can do or that it could be?
thanks
I had the very same problem, unfortunately it seems as though the only option is to r m a your tablet
Sent from my Galaxy Nexus using xda premium
Can you tell if the back light is on in your tablet? If it is, a cable has come loose, I wrote a quick guide a week ago, I'll try to find it, but search is disabled right now.
Edit: http://forum.xda-developers.com/showthread.php?t=1522637
what's the warranty length on the tablet? I'm approaching the 1 year mark.
No backlight, or flickering or anything. Just looking at the tablet is as if it's not charged/powered on. Only way of knowing anything is happening is when it gets detected by my computer.
Thanks for the replies.
It depends on your warranty card I think, correct me if I'm wrong, but they are usually one year. If you have an HD TV with an HDMI port, and you have an HDMI mini cable, try that as well. If it works, probably just a cable loose. Asus didn't do a good job of making sure nothing comes loose, and a drop from any height or any small bump could cause the tape on the display cable to slip. I've heard plenty of horror stories of Asus RMA as well.
Hello All
I posted in the Q&A but haven't gotten any replies so I thought I would post here as well
I have an a500 with display showing all white the tablet works I can access it through the usb I even updated to ICS no joy. Is there a fix or do I need to send it in for a new LCD?
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
EDIT 1 : Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones.
EDIT 2: Data accessed!!
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
cant imagine it is so rigid. should be able to change screen if there is no other damages
OMG seeing that broken screen hurts!
Solid indeed.
fiveman said:
cant imagine it is so rigid. should be able to change screen if there is no other damages
Click to expand...
Click to collapse
I just disassembled it, apart from one thing everything in there seems intact, it may require soldering.
analyticbastard said:
OMG seeing that broken screen hurts!
Solid indeed.
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Click to collapse
Cracks on my heart!
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
smjunaid said:
oouuchhhh... i think changing the digitizer and and front glass is all you need in the case.. wish you had a tampered glass..
Click to expand...
Click to collapse
Don't think a tempered glass would've saved his phone from a truck lol. I'm impressed by how little damage it took actually
Please keep us informed if you find any damage other than the screen and back.
Wow sorry about that but also glad to see how it was able to withstand a beating like that :banghead:
Make a youtube video. It might go viral if you can show it still works ie: sound phone call. You might make enough money to buy a new phone.
Captain Danger said:
Hello peeps,
I had just recently got this phone, its been 2 months exact and yesterday this happened. It was upside down when it rolled over it (was on the road), I was surprised to know that its back merely seems damaged (see pictures to have better idea).
- Speaker seems to be working fine. (SIM working in it!)
- LED indicator is blinking too and working as it should.
- It turns on/off without any problem.
- The power and volume buttons are also working fine.
I had lock screen passcode on so can't access the data, but it connects to computer fine. I wonder if replacing the display and screen digitizer will be the only things I need to make it work.
PS : I had no screen protector/back case or anything on it.
Click to expand...
Click to collapse
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
thedisturbedone said:
If you had usb debugging enabled, you can completely remove the lockscreen and access your data. There is a reddit post detailing how to do it step by step. Please Google because I don't have a bookmark. I did this to my Z3 when i got damaged. If you didn't have USB debugging enabled, you'll have to find some hack to do that before attempting.
Also replacing the screen and maybe the digitizer (if damaged) should get your phone back up and running.
Click to expand...
Click to collapse
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Captain Danger said:
Can you please help me find the exact tutorial? USB debugging wasn't enabled.
Click to expand...
Click to collapse
Hey if USB debugging was not enabled, you might have to find a way to do it. And I did try doing some Google search but couldn't come across anything! Really sorry but the thread was on Reddit and you should probably search for it there. I'm not sure of the exact keywords I used!
Touch is still working. I just somehow like entered the emergency mode and I can hear the dial pad tones. I can try entering the pattern now, but I don't remember if I had to like swipe after pressing the power button or double tapping the screen or it was just the code straight away after pressing the power button or tapping the screen, could someone please help me with the two options as how they work and also just send screenshot of the lock screen with pass code on so I have the idea about it and all?
EDIT : @thedisturbedone : I managed to pull the lock away as touch screen is working haha!
Is there anyway possible that I can use it via PC? Asus PC link requires the app running in background. Also anyway possible to backup the contacts now?
@ASUS_Khang : Have a look here.
Captain Danger said:
@ASUS_Khang : Have a look here.
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Click to collapse
Hey there, thanks for sharing...been away on Thanksgiving. You want to save your data? Hmm...good question. Here's what I would try to do:
- Contacts should be backed up in Google - so no worries there...you can access via. http://contacts.google.com I think
- Connect the phone to PC, Install ASUS PC Link. You should have the app running on the phone.
- I would then try to drag all the files you need to your computer,
- Or the other thing you can do is if the information is crucial....And I don't promote doing this, and this is not an official ASUS fix...because you will void your warranty..sooo anything issue that happens is on you and ASUS will not help you if something goes wrong...is to root your device, install Titanium Backup, and use that to save all your data (apps and everything) into Google Drive, or Dropbox. Then, you can restore that data back to your phone when it's fixed.
What about micro USB to HDMI and then follow on the big screen what you're doing?
@ASUS_Khang : I wanted to have your attention for the giveaway thing as my story is all posted here. Thanks for the input anyway.
G1-Amateur said:
What about micro USB to HDMI and then follow on the big screen what you're doing?
Click to expand...
Click to collapse
I have recovered the data from the phone itself, the remaining things are notes/contacts which I can't do via connecting the phone to PC now and I had backed up contacts already so no worries.
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
brianhill1980 said:
Haven't read the whole thread, not sure what your plans are, but thought I'd share a recent experience.
My wife knocked her phone off a table at a restaurant a few weeks ago. Landed on the corner when it hit the tile floor. Screen shattered. Was still usable, but bits of glass were flaking off.
I ordered her a new screen & digitizer from amazon. Took about 3 weeks to show up. I replaced it using a plastic spudger tool I had from an old iPhone screen replacement kit, and some patience. The screen replacement kit I ordered came with some double sided tape to reseal everything. Took about 90 minutes to complete as I was taking my time. The replacement went flawlessly and you can't even tell her screen has been replaced. I'd recommend trying that before replacing the phone, unless you want to.
Click to expand...
Click to collapse
What were your keywords/title?
iPhone screen? Or something like that?
Bumpy!
Bump it up!
Hi,
i bought a factory refurbished I9600F from aliexpress. It worked great for 3 days, then the phone became slow to respond, the screen was flickering in yellow-green tones, and then wouldn't come back on but stay black. (but I would still get notification sounds for incoming messages, the notification LED was still working, and the menu keys also light up when I press home/power).
Pulling the battery fixed the issue once, but the problem came back after 1 hour.
I managed to revive the phone once more by pulling the battery and holding the power button to drain all remaining power in the device. The phone was working again for a few hours, but now it's back to having a black screen and even the power drain method doesn't work anymore...
So i'm guessing that replacing the screen won't fix the issue, since the screen is working just fine for a a while (both image and touch are perfect) - but then somehow there must be some electrical issue that causes the graphics unit to malfunction.
I checked the easily accessible connector to the left side of the battery, but it seems that the screen is mainly connected via flex cables that cannot be accessed unless you heat up your device and pry out the screen.
I have found some information on the internet that pressing hard on the spot where the flex cable connector is might fix the problem, but this didn't work for me.
FYI, I'm running the default Samsung firmware the device shipped with and used Kies + OTA update to get the latest official FW. No rooting or any other mods. Just some regular apps installed.
Any recommendation what I could try to fix this problem? Thank you all!!!
BTW, I have found similar reports on the internet here:
http://forums.androidcentral.com/samsung-galaxy-s5/405238-galaxy-s5-static-screen-won-t-turn.html
But the linked how-to-fix guide states that heating up the display assembly is only recommended on devices with a broken screen... So now I don't want to risk breaking my working screen.
So mainly my options are
a) open the device to check the flex cable connection
b) buy a new battery to see if that solves if (some people have reported success with a different battery)
c) buy a new screen assembly on aliexpress for around €135 and hope that a new screen will fix it...
Thoughts?
wutzin said:
So mainly my options are
a) open the device to check the flex cable connection
b) buy a new battery to see if that solves if (some people have reported success with a different battery)
c) buy a new screen assembly on aliexpress for around €135 and hope that a new screen will fix it...
Thoughts?
Click to expand...
Click to collapse
Hello, how did you solve this? I currently have the same problem.
gustav9797 said:
Hello, how did you solve this? I currently have the same problem.
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Click to collapse
sorry, i actually never was able to get this resolved. I tried removing the screen to get to the flex cable, but broke the screen because I hadn't heated up the glue enough...
Had to buy another device.
Sorry I don't have better news...
wutzin said:
sorry, i actually never was able to get this resolved. I tried removing the screen to get to the flex cable, but broke the screen because I hadn't heated up the glue enough...
Had to buy another device.
Sorry I don't have better news...
Click to expand...
Click to collapse
I'm going find out the cause for this issue. I've disassembled one device that only lights up when it is warm. If I put it in the cooler it refuses to light up for some time after that. I tried placing only the screen in the cooler, also only the phone body in the cooler, but couldn't find any difference doing this as it refuses to light up both times for a couple of minutes then it works great again.
I've ordered another device that had its screen shattered so I will try my current screen on that device.
It could be some internal hardware fault in the mobo, it could be the LCD connector having a bad connection somehow, it could be the screen assembly itself, but I will find out eventually.
I've seen many places on the internet where people say this is a software issue. There is a very simple answer to that question. How could it be a software issue if not even the boot logo shows up when you start the phone?
I will keep this thread updated.
Verified that this is a problem with the motherboard. What circuit on the motherboard could have problems with cold temperatures? The main power one? If so, I will try replacing it with a different one.
Update: Was not able to fix it. Motherboard is now scrap.