Hello all,
I purchased my Acer Iconia A500 several months ago - living in Toronto, Canada. I registered my device but was stuck at 3.0.1 for almost a month. Finally, I received an OTA and my A500 was upgraded to 3.2. I waited and waited - now almost two months, and have still not received the update to 3.2.1. Now that ICS is rolling out, I am not being offered the upgrade because my device seems to be stuck at 3.2.
Acer has been no help - still waiting to hear from their "second level" support. So my question is - does anybody have an easy way for me to get this [email protected]##$%%^^&&*& device upgraded safely to 3.2.1 so I can get my ICS update? I've read thread after thread but none of them seem to give any clear instructions for what I should do.
Advice / help would be greatly appreciated
To receive the ICS update, you must have the Iconia Tab Updater installed from the Google Play store.
https://play.google.com/store/apps/...lt#?t=W251bGwsMSwyLDEsImNvbS5GRC51cGRhdGVyIl0.
make sure you have this installed and up to date.
Same problem almost although I'm rooted 3.2.1 and no update shows been trying many times. Have the update enhancement even tried uninstalling and downloading it again. Do I unroot and how been asking everywhere and still no answer. I want the ics update!
Sent from my A500 using xda premium
rascalsblade said:
Same problem almost although I'm rooted 3.2.1 and no update shows been trying many times. Have the update enhancement even tried uninstalling and downloading it again. Do I unroot and how been asking everywhere and still no answer. I want the ics update!
Sent from my A500 using xda premium
Click to expand...
Click to collapse
Try this:
http://forum.xda-developers.com/showthread.php?t=1624908
Hello - I installed the Iconia Tab Updater a very long time ago. Even uninstalled /reinstalled several times to be sure it was working properly. Any other ideas?
To sRDennyCrane:
I saw that thread and didn't think it would work. Decided to try and success!!! I now have ICS in 15 minutes
Thanks so much for directing me back to the thread - happy to FINALLY have my A500 updated.
Related
Asus support site for firmware updates all specify android 3.1 but I am running 3.0.1
My firmware version is v8.2.3.9 and I would like to update to latest version but the site won't let me. I believe I need this because my keyboard dock stops working after about one minute. Everything I've found says that this is probably a firmware issue and can be fixed by going to v8.4.4.5(US). How do I update my firmware if I'm on 3.0.1 ? When I check for system updates in my Settings it says I am up to date. Shouldn't my system have OTA updated by now? I've had this thing for a week.
yeah, I had this problem too, I just downloaded 3.1 and manually updated it i waited a full day waiting for it to update but it wouldnt
have you tried going into settings and manually checking for an update?
Same with me, OTA didnt happen, so I just downloaded from Asus and moved over on micro sd card
Tried checking for updates. Says i am up to date. Does micro sd card have to be blank?
Nope. Just copy it to root of the card
Sent from my Transformer TF101 using XDA Premium App
Blue1k said:
Nope. Just copy it to root of the card
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks! Keyboard problem can be "fixed" by detaching then re-ataching the tablet to the dock. Sometimes have to do this several times an hour so I think it may be hardware related. Have contacted ASUS so will probably wait for response before proceeding further. Thanks, again.
*update*
Got frustrated with ASUS. They never responded to my emails. Returned dock to Best Buy hoping that was the problem. New dock had same problem. Returned tablet for exchange. New tablet + new dock = problem solved. Now running 3.1 and everything is fine. I guess I got a lemon with the first purchase. Thanks to everyone for the advice. Glad problem was solved as I really like my transformer.
Hey guys
just picked up my a500 (16gb) a few days ago
when it booted it came up with a quick "update" like thing on the boot screen
as soon as it had booted up i check the os and it was running 3.1
i clicked check for updates but it thinks 3.1 is the lastest
i had a google about and checked all the big forums but got nothing
I don't want to run a custom rom just yet, been and done that on my galaxy s
Cheers if you can help me out!
pipster11 said:
Hey guys
just picked up my a500 (16gb) a few days ago
when it booted it came up with a quick "update" like thing on the boot screen
as soon as it had booted up i check the os and it was running 3.1
i clicked check for updates but it thinks 3.1 is the lastest
i had a google about and checked all the big forums but got nothing
I don't want to run a custom rom just yet, been and done that on my galaxy s
Cheers if you can help me out!
Click to expand...
Click to collapse
When I first got my A500 it took about a week before I got the 3.1 update..the weird part is I bought one for my brother at the same time and his got the update before mine did, even though I had been running mine for a few days before I gave his tablet to him.
I read that some devices were having trouble getting the OTA update, and had to manually push 3.1. Same might be true for 3.2.
KEEP IN MIND...
If you OTA to 3.2 you WILL NOT BE ABLE TO ROOT/FLASH CUSTOM ROMS!!!!!!
This is a known problem and has been so since 3.2 came out on the A500. Even if you root with 3.1 you will loose it with the 3.2 update. If you think/know you will eventually want to flash roms/want root access, just do it know. There are plent of roms running 3.2, and no real reason to run stock. You can always downgrade/flash stock if needed. Again, do not OTA to 3.2 if you want root access!
dam, well i just updated to 3.2 this morning using the the put it on an SD card and hold the power and volume method
I like the subtle changes but I'll probably make my way onto a custom rom when I get bored next
Does the method mentioned above work to go backwards?
And how come ppl are reporting running 3.2.1 but mine won't update to it?
pipster11 said:
dam, well i just updated to 3.2 this morning using the the put it on an SD card and hold the power and volume method
I like the subtle changes but I'll probably make my way onto a custom rom when I get bored next
Does the method mentioned above work to go backwards?
And how come ppl are reporting running 3.2.1 but mine won't update to it?
Click to expand...
Click to collapse
See this thread when you're ready to go custom
http://forum.xda-developers.com/showthread.php?t=1276227
3.2.1 comes from custom roms, it hasn't been released for the Iconia yet. Pretty sure the roms are based on the Asus Transformer updates. I'm using thor2002's rom, very good one (tegraowners.com)
Good luck
tgtoys said:
See this thread when you're ready to go custom
http://forum.xda-developers.com/showthread.php?t=1276227
3.2.1 comes from custom roms, it hasn't been released for the Iconia yet. Pretty sure the roms are based on the Asus Transformer updates. I'm using thor2002's rom, very good one (tegraowners.com)
Good luck
Click to expand...
Click to collapse
3.2.1 was released a couple of weeks ago in Australia. I had it on my tab but went custom and am now searching for a way back cheers.
Hi All,
I've done some searching on this and other forums but have yet to find a satisfactory and up to date answer.
As per the title....is there a UK OTA update?
My tablet is version 3.0.1
Build 1.016.05_com_gen1
Thanks in advance for any info
Hi Al'
I'm in no way an expert and I think the Acer method of naming files causes some confusion however, FWIW.......
I'm in the UK, my A500 had 3.01 when supplied and I received notification of update to 3.1 which I did. I'm currently on 4.01.41-com_gen1.
I'm now rooted and believe I can't rely on OTA updates but there IS a System update notification (7.006.01) which I believe is 3.2 but as this won't permit rooting, I haven't bothered with it.
Have you tried checking manually (I've got Automatic update checking disabled, perhaps you have too?).
Hiya mate,thanks for your reply
Yes auto update is enabled and have manually checked too,a bit frustrated,don't really want to go down the rooting route if I can help it but might have to.
Cheers
Quick update for anyone that's interested
Contacted Acer support who told me how to manually check for update....thanks,worked that one out already,duh!
Next they've said to factory reset then the update will become available.....er no its not happening!
They now say they'll book it in for a look......we'll see,hmmm
No updates here I use the xda updates now.
My A501 came with 3.01 in November and I was offerered the 3.2 OTA update almost as soon as I powered it up and connected to the net for the first time. It has now OTA updated to 3.2 in the UK quite happliy.
zardoz99 said:
My A501 came with 3.01 in November and I was offerered the 3.2 OTA update almost as soon as I powered it up and connected to the net for the first time. It has now OTA updated to 3.2 in the UK quite happliy.
Click to expand...
Click to collapse
Still no update for me
So I've rooted and flashed Thors(can I say his name?)latest rom,it's awesome
Just like to say a general thanks to everyone who's contributed on XDA for the rooting/flashing info,hats off to you.
Cheers
Al
Received both updates on Thursday 5th November and they both installed without a hitch. By the way,I'm on stock honeycomb.
Sent from my A500 using Tapatalk
Hello,
I'm trying to check for the ICS OTA update for my Iconia A500 but i keep getting the "Your device is up to date" answer since 2 days.
My A500 was never rooted, it is running the official 3.2.1 ROM, and was only updated with all previous official OTA Acer updates. More details here below:
Model Number: A500
Android Version: 3.2.1
Kernel Version: 2.6.36.3+
Build Number: Acer_A500_7.014.14_COM_GEN1
I've also tried to uninstall and reinstall the "ICONIA TAB Update Enhancement" app from the Google Play store but it does not work either.
Any idea why my table can't see the official ICS OTA updated?
Thanks
Be patient maximum 2 more days , it will update soon.
Did you get the update app in Google play? Search Acer it should be right there. I did that last night and this morning I updated to ics
Sent from my ADR6350 using xda premium
Kinz1980 said:
Did you get the update app in Google play? Search Acer it should be right there. I did that last night and this morning I updated to ics
Sent from my ADR6350 using xda premium
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Click to collapse
Yes, as mentioned, I also tried to uninstall and re-install the Acer "ICONIA TAB Update Enhancement" application from Google Play but the OTA update is still not visible
I also do not have a System Update under the system settings option. I am rooted and did have flexreaper ics, but went back to stock 3.2.1 with root and busybox..... but no update option showing. Any way to fix this?
No Joy as well
I have not received the update as of yet. I am sure it will update. I wonder if they have delayed the update due to some of the issues I have been reading about the past day.
no ics yet?
any idea what's up with the 1/8th of us without ICS update?
In vancouver, BC, running latest upgraded iconia a500 1st gen
newdad23 said:
I also do not have a System Update under the system settings option. I am rooted and did have flexreaper ics, but went back to stock 3.2.1 with root and busybox..... but no update option showing. Any way to fix this?
Click to expand...
Click to collapse
I am having the same problem. I downgraded back to Honeycomb 3.2.1 and then unrooted using the ROM Manager app... I'm just confused and a little disappointed that this isn't working. I guess I shouldn't have jumped the gun and used the flexreaper rom early :/
i was having the same problem but it was me being lazy and don't want to wifi OTA from 3.01 to ICS. it turned out the 3.2 stock rom i have flashed always get the message of "your device is up to date". so i simply do a full restore of my original system and it OTA without problem. hope this would help out some of you stuck on the "your device is up to date". i noticed my updated stock rom is kept at GEN2 and GEN 2 is for US. so you guys could try to flash with the stock Acer_A500_7.006.01_COM_GEN2 rom and see if it would solve your problem if you never backed up your original system. Below is the link with all the stock available thanks to vache. i forgot to mention that the stock 3.2 i had flash is GEN1 that gives me the message of "device already up to date". after i wifi OTA from my original stock system 3.01 to ICS, i noticed they all have GEN2 after it.
http://forum.xda-developers.com/showthread.php?t=1113878
chris8599 said:
i was having the same problem but it was me being lazy and don't want to wifi OTA from 3.01 to ICS. it turned out the 3.2 stock rom i have flashed always get the message of "your device is up to date". so i simply do a full restore of my original system and it OTA without problem. hope this would help out some of you stuck on the "your device is up to date". i noticed my updated stock rom is kept at GEN2 and GEN 2 is for US. so you guys could try to flash with the stock Acer_A500_7.006.01_COM_GEN2 rom and see if it would solve your problem if you never backed up your original system. Below is the link with all the stock available thanks to vache. i forgot to mention that the stock 3.2 i had flash is GEN1 that gives me the message of "device already up to date". after i wifi OTA from my original stock system 3.01 to ICS, i noticed they all have GEN2 after it.
http://forum.xda-developers.com/showthread.php?t=1113878
Click to expand...
Click to collapse
OK, being fedup of waiting for the OTA update, I did the update manually myself. I've tried first to use the 3.2 GEN2 update then tried to run OTA but it did not worked ("your device is up to date"). So the only solution left was to do the update using the ICS update.zip that was available in the post URL you mentionned. And now my tablet is up and running with ICS.
Thanks a lot to all for your help and especially to chris8599
For peeps that didn't use the UK version, I just looked at my tab and noticed I had the message.
bbeelzebub said:
For peeps that didn't use the UK version, I just looked at my tab and noticed I had the message.
Click to expand...
Click to collapse
Have you managed to download it, and verify if you got ICS ?
I was chatting online with Samsung support about the availability of the download, and checked checkfusdownloader while I was online and founf the update - but the support person says it is not an ICS update. I hope they just don't know what they are talking about.
Visitor: Product Code: GT-P7510UWCXAB Latest firmware: P7510UELPL/P7510XABLPL/P7510UELPL/P7510UELPL Modified: 08/08/2012 10:54:47 Filename: GT-P7510_XAB_1_20120808105431_sr3nx29c5t.zip.enc2
Visitor: Can you please tell me if this contains 4.0.4 - or is it just another 3.2 update
Smith: Its just a update to the version you have on the Tab.
Visitor: containing what exactly ?
Smith: We do not have the information on the update as it is through air.
Visitor: so it could be 4.0.4 then - you just don't know
Smith: It is not 4.
Click to expand...
Click to collapse
EDIT: sammobile have it uploaded now - so it looks like it is finally here ... now if only I had my TAB with me
Oh, sorry for the delay. It took a while to download and then I was playing with it.
For those curious:
Build Number- IMM76D.UELPL
I must say, This thing runs soooooooooooo much better. It also feels a bit more cohesive with my SG3. I think I'll keep it stock for a while. Also, I notice I can uninstall the bloat they included with it originally now. Not just hide, but remove Amazon, Kindle, etc. crud that I don't think I could before. Would be nice to add smart stay, Allshare Play, and face unlock eventually. I'm a little spoiled with some of the things on my SG3.
Downloading it now. US/TN.
Same its downloading now
Just did the check update on mine and also got the upgrade box. 254.01MB
danlo said:
Does the update wipe the device?
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Click to collapse
No, i just installed the update via OTA. Did not wipe device, however you will lose your homescreens if you are using the native TouchWiz launcher.
Checked mine a few hours ago, got update available.
Did a reset for a clean update.
Now when I check, no update available.
Checked my wife's tab, same thing, not available.
Checked some other forums and some are also getting not available.
Could Samsung be staggering the update to keep the servers from getting overloaded?
I just checked for update on mine and no update is available.
Is anyone else getting "Your device is not compatible" with Chrome? What the hell? It's 4.0.4
edit:cleared market data and it's available
If you are not seeing the update try hooking up to Kies
Sent from my GT-P7510 using XDA Premium HD app
Did anybody get an OTA update?
Is ICS coming OTA or via Kies? I live in Mass. and as of 11:30 a.m. on 8/13 my tab says there is no update available. I rather not have to bother with Kies, so I'll wait awhile longer.
^My update notification popped up as soon as I unlocked my Tab this morning.
I've been stuck on stock due to lots of ffc use, and thank Christ the keyboard lag is fixed. It's like a new tablet.
Any advantage to going from the UK version to the US version? I live in the US, but flashed the UK version a while back... is there even a difference?
Just my luck, android 4.0 for the tablet is released and suddenly kies stops working and won't recognize my tab, and i also get "No update available"
I plugged it into my computer and the update was available through Kies. Took about 30 minutes for the update to complete, and so far I am liking it.
I have the US GT-P7510 flashed with the ICS 4.0.4 UK version, is it possible to install the US ICS over the UK version using Odin, or do I have to rollback to HC 3.2 then flash this new ICS?
ok its official ICS IS HERE, i was using custom roms but then decide to go to stock i was using ROM HTJ85B.UEKMP i try to use the update from within the tablet but did not work as soon as i connected the tablet to kies bam updating and now its official ICS is here, after the update everything just ran by itself no need to clear nothing. pass the word around and if anyone has the ability to actual rip the whole rom off please do so cause i know for many kies does not work. it was a long wait but its here
I gave up on the OTA update as it has said no update available all morning. Currently connected to Kies and performing the upgrade. Crossing my fingers everything goes smoothly.
valgaav said:
I have the US GT-P7510 flashed with the ICS 4.0.4 UK version, is it possible to install the US ICS over the UK version using Odin, or do I have to rollback to HC 3.2 then flash this new ICS?
Click to expand...
Click to collapse
dont know about flashing over but if you want search in the GT10 forums and look for stock rom HTJ85B.UEKMP once you do that through odin reboot the tablet then connect to kies and you should be ok. thats what i would do hope this helps cause that what i did and everything worked fine for me...