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This is my first post and I must say that this is a great group of people who know what they are talking about!
Anyways, I have had my 8525 for about two weeks and I am loving it. For whatever reason some of my buttons do not work! The dpad works but the two soft buttons, the start button, ok button, email, PIE, and the green and red buttons don't work. The power, scroller, comm manager, the left ok button and the PTT all DO work. I did a hard reset hoping that would fix it but no luck. I been installing and trying a lot of programs but I thought after the hard reset that any program that screwed this up would be gone. Please help I love this phone and really don't want to take it back.
Thanks,
Dan
I took it back and that solved all of my problems.
you took back , what?
i am having the same issue with a HTC Tytn.
terracot said:
i am having the same issue with a HTC Tytn.
Click to expand...
Click to collapse
My hermes has a similar problem, buttons under the screen sometimes won't work, but if I turn off backlight and turn on, it works... but not very well because if I press green button then red button continually, buttons don't work again after few pressions....
I have changed my ROM but it's the same, it isn't a hardware problem because if I turn the scroll it works again...
This problem is known?
Thank you very muche for your help and sorry for my bad english.
same issue with my TyTN...
Same issue here with Tytn, buttons won't work but if I use scroll button a bit then buttons work again.
Hey guys,
Exactly the same problem here and it's infuriating when I'm trying to make calls on the run and sometimes I can't even pick up calls.
I have an I-mate Jasjam ROM 1.31.305.2.
If anyone has any fixes or solutions that would be great. Or do I have to send it in for repair or something?
So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.
Jasjam- Same here
Also my screen turnes white some times
mattytj said:
So has anyone managed to fix this? Anyone tried a hard reset?
I have no idea how to diagnose the issue and even whether it's a software or hardware fault.
Click to expand...
Click to collapse
I'm also having these problems with the front buttons not working. Very frustrating. The problems seem to be platform independent.
I really cannot believe this. When I used the search function I noticed so many people are having these problems with the TyTN, and no resolve.
It's my second machine I received from HTC, first one also had these problems.
HTC sucks BIGTIME.
Is there any way to avoid answer or reject incoming calls by accidentaly pressing the hard buttons?
This is happening to me sometimes. The phone inside my pocket and, by accident, I answer to some calls. I wish this could be done only by sliding the screen bar, as in Windows Mobile.
Has anyone find a walkaround for this?
Thank you in advance.
I don´t know if I was clear about my question. I mean, the Android port to HD2 has a "bug" witch consists in the ability of answering or rejecting phone calls by pressing the hard buttons, even if the screen is locked.
Has anyone notticed this? Can I disable this?
Thank you!
HelderJr said:
Is there any way to avoid answer or reject incoming calls by accidentaly pressing the hard buttons?
This is happening to me sometimes. The phone inside my pocket and, by accident, I answer to some calls. I wish this could be done only by sliding the screen bar, as in Windows Mobile.
Has anyone find a walkaround for this?
Thank you in advance.
Click to expand...
Click to collapse
Remove the telephone functionality of device... Ah I feel old.
Funny But I need a real solution. Doesn't this bother anyone else?
So you want to disable the hardware buttons from being able to answer or hangup phone calls? That's what they're there for, no matter what your screen says. It's a "bug" in winmo also, and every other cell phone out.
slackersink said:
So you want to disable the hardware buttons from being able to answer or hangup phone calls? That's what they're there for, no matter what your screen says. It's a "bug" in winmo also, and every other cell phone out.
Click to expand...
Click to collapse
Nope, it´s not. In WinMo I can only answer/reject a call using hard buttons only if the screen is unlocked. If it is locked, the only way to do so is by sliding the screen.
Any tips, guys?
I agree on this, for me irs a realy big problem. It happens everytime my phone rings while in my pocket.
Sent from my HTC Desire using XDA App
I'm glad someone has the same problem as I do. Hope somebody could help us.
I have it too. Not sure sarcasm is going to fix this though!!
I also have this problem when phone in pocket!
couldn't you just remap the call button to something else...?
Well first its not a green button for me.
And yeah! that sux! i guess its the easiest thing that a developer can do.. i imagine that it can be fixed by changing a number from the drivers like "AnswerButton=0 or False"
I am also facing this issue now and then. Solution would be appreciated
I am suffering from this problem, too.
Already posted that on different threads here.
Hoping that this is fixed soon.
Is there any chef reading to this post? Do you face this problem also? It would be nice hearing from you if this problem is easy or not to solve.
Thanks.
It would be very nice if there is a solution for this problem.
Yesterday I started testing Android on my HD2 and I like it. But this problem would be a "no go", becaus I think ppl don't like to talk with my pocket :-/
No solution?
FunnyDingo said:
No solution?
Click to expand...
Click to collapse
I've been using "screen suite" (paid, from Market) but there are probably others
Sent from my HTC HD2 using XDA App
tomj777 said:
I've been using "screen suite"
Click to expand...
Click to collapse
Tried, but every configuration tested, don't prevent accepting/rejecting calls with hardware keys
I think a small tool with two options would be enough:
- Accept calls with hardware button? yes/no
- Reject calls with hardware button? yes/no
I can't find such a tool, so I've to use windows.
For the people who haven't found out yet, I found the solution to this problem.
I know it's a bump but might help some people out.
Check out this threat:
http://forum.xda-developers.com/showthread.php?t=612899
Hope that helped
Hi
I have problems sometimes with touch buttons, back and menu buttons are usually put off and stop responding, I must restart the phone for it to work again. Anyone else having that problem? i rooted and flashed the phone but the problem is stil there
falluja said:
Hi
I have problems sometimes with touch buttons, back and menu buttons are usually put off and stop responding, I must restart the phone for it to work again. Anyone else having that problem? i rooted and flashed the phone but the problem is stil there
Click to expand...
Click to collapse
...and screen can only be used with the pen? This is a problem i have.
Just switching ist off and on fixes the problem (i have not to reboot).
Seems to be a software problem.
No the screen works well its only the buttons
Absolutely no problems to report with mine???
Yes I am having this same problem as the poster described (back and menu buttons switch off)
Specifically happens after a phone call
Happens to my brothers phone as well and both phones are sourced from different suppliers
Think a software update may fix this? or should i send it back and buy another one?
Thanks
Pretty widespread problem it seems:
http://forum.xda-developers.com/showthread.php?t=1356115
I tend to believe it's software-based though
Hello, I am experiencing a new problem since the 2 last updates ( last one was 12.1-YOG4PAS3AJ ) as the screen freezes randomly. Mostly when receiving a call which is very annoying as you cannot answer. So I have to reboot the phone 3 to 4 times a day. I am now thinking about switching to ZUI as I use the phone as my daily driver.
Anyone experiencing a similar case?
i encounter this when you change adaptive brightness.
Ok thanks, I put it to automatic to see if the bug stops
Screen freeze
I just bought this phone yesterday and I also have same update and the screen goes off and comes on while taking calls and ending calls.
Any solution for this problem? I face this problem even when i turned off adaptive brightness
@Glops4 Do you find a solution for the problem?
nimmur2000 said:
@Glops4 Do you find a solution for the problem?
Click to expand...
Click to collapse
I just did as you suggested, it is now working fine. I guess the bug still exists.
i have the same problem :'( ,, sometimes phone doesnt wake up from sleep , and sometimes after a call the touch stops working but buttons work .
Any solution or work around? Did you use any short key for long press of home/back button? I felt whenever i use lock screen as a option when i long press home/back button, i am hitting this issue. Please confirm @hwoarang626 & @Glops4.
I tried the long press home for screen off.. But i dont encounter tbe issue... I only get it some times after a call
My system details
Mine was doing the same thing, I am up to 12.1-YOG4PAS3OH, that update solved the problem.
Edit: hwoarang626 looks like you are still having the problem?
it happened 2wice then i enabled adaptive brightness and stopped using double tap 2 wake and it didnt happen again .
After last update I cant use fingerprints capasitive button as back button. I couldnt find any settings. Please help me. Thanks
I have left the buttons default, and do not use the 2 tap to wake screen.
The settings I use are Adaptative Brightness on and LiveDisplay off. Never had a screen freeze since.
And long press back button didn't help either.
ZUK Z1 screen hanging when call comes
I am also facing same issue as you people mentioned
Screen Hanging when calls comes !
Pls suggest how to fix this problem ?
The same proplem
Hello,
I have also got the same problem with freezing the screen.
I can't say on wich time it will happen. It happend radomly.
Currently my version of android is:
Cyanogen OS: 12.1-YOG4PAS3OH
Kernel: 3.4.0-Cyanogenmod-gef06bf8 (build date 28 of october 2015)
I have got this mobile for a week now, didn't tweak with this device.
Does somebody fix this problem?
With kind regards,
Paul
ZUK_USER said:
I am also facing same issue as you people mentioned
Screen Hanging when calls comes !
Pls suggest how to fix this problem ?
Click to expand...
Click to collapse
are you still facing the same problem?
screen freezes during/after call !!
did you solve this problem?
i too have posted the same problem here ..
any suggestions?
Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.
Hi there, i am facing the same issue since two days now
First i am unable to come up with the physical home button issue and now there is this new issue. The phone does not respond after a call and the screen remains off and does not respond to any touch (double tap) or even the power button and home button pressed. I had to take the mobile into the recovery mode via home buttons power button and volume rockers. Is there any possibility of this getting fixed. I think i made a huge mistake purchasing this phone.. Slowly getting into problems one by one.. First the physical home button issue then this screen off issue. Checking for updates daily but seems like ZUK officials and Cyanogen are sleeping! Highly disappointed!!!!
In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?
ingtrans said:
In the meantime, I uninstalled most of the applications and the issue was still there Then I tried to play with different settings and it seems I have nailed it. After disabling turning on the screen by double tap (I'm not sure how the setting reads in English, I'm using the Russian interface), I cannot longer reproduce the issue.
Sydarij, could you, please, check whether the setting is on in your case and, if it is, turn it off and try to reproduce the issue with the screen?
Click to expand...
Click to collapse
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?
Sydarij said:
Do you mean after turning off the tap to wake option on your ZUK, you are no longer facing such issue?
Click to expand...
Click to collapse
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.
ingtrans said:
Yes, that's what it seems. With the option turned on I could reproduce the issue (just 1 or 2 tries were needed), while with the option turned off I could not reproduce the issue at all.
Click to expand...
Click to collapse
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!
Sydarij said:
After turning off this feature, the device unlocks by itself without me waking it up. Turning the feature off doesn't seem to help buddy!
Click to expand...
Click to collapse
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...
ingtrans said:
This seems to be a different problem. How the option for preventing accidental wake-up is set? (It's just below the double tap option. )
In any case, one owner on another forum complained about the accidental wake-up issue despite the setting was on, but he meddled with the firmware before that...
Click to expand...
Click to collapse
Yes, the accidental wake up is set yet the issue cannot be resolved. Any other way you can resolve this and prevent the issue from reproducing? In my opinion, ZUK and Cyanogen officials are asleep after launching their new flagship. Dont see any updates coming from them since last 2 months. highly disappointed with this!
Sydarij said:
Any other way you can resolve this and prevent the issue from reproducing?
Click to expand...
Click to collapse
No idea. The solution I found seems to work well for me, at least I have not had any issues since I applied it.
Please turn on adaptive brightness. Issue will be resolved
ingtrans said:
Hello all,
I've been using ZUK Z1 for just about a week now and everything was fine until a couple of days ago when I could not unlock the phone after a call - the power button and the home button turned the screen on for a split of a second and then the screen went off again without reacting to any taps. I had to restart the phone by pressing the power button + the volume down button. I tried to reproduce the issue, but did not succeed.
Yesterday, I had the same issue twice and then I finally got it how to reproduce the problem The main condition seems to be ending the call when the screen is off. That can be achieved by holding the phone close to your ear when the call it ended by the other party or ending the call by pressing the power button (you need to turn on that setting beforehand) again while holding the phone close to your ear.
Another guy on another forum wrote that had experienced the same issue once and yet another guy mentioned that there was such an issue with Cyanogen on OnePlusOne, but it was fixed in one of the updates.
I'm currently on 12.1-YOG4PAS3OH and I'm not sure whether it is a Cyanogen issue alone or an issue caused by interaction of Cyanogen and some of the applications installed. I'm inclined to believe that it's the latter, otherwise there would be a lot of people who ran into the issue.
This weekend, if time permits, I'm going to try uninstalling the applications one by one to find out whether any of them contribute the issue, but maybe some of you have already done some investigation or know how fix the issue. I would appreciate your input.
Thanks.
Click to expand...
Click to collapse
Hi! I'm facing the same issue for the last 3 days. I felt everytime there is any moisture of sweat on the ear piece the phone hangs and doesn't get unlocked.
Will try shutting the double tap options. Hope it works! This is the first time I've brought anything in the launch sale without reading reviews. Hope I don't regret this.
sir when call come rintone accor but calling display doesn,t show
when i press phone icon in menu then it shows
phone is lenovo zuk z1
screen freezes during/after call !!
did you solve this problem?
i too have posted the same problem here ..
any sugesstions?
i am facing a black screen while calling and receiving calls on my zuk z1 .. any solution? and where do i find the proximity setting in my settings?