[Q] motorolay defy+ headpiece sound distortion - Defy Q&A, Help & Troubleshooting

Hi, I have a week old defy+. Yesterday I noticed that when i am using the phone between shoulders and my head(while working on the computer or carrying my child etc..) the sound from ear piece is getting distorted. This can *sometimes* be reproduced by putting slight pressure on parts of the touch screen roundabout the entire screen area next to volume botton. The distortion goes off if I take the phone in hand during the same call. I could not find a similar problem on the internet, although the older defy's had a lot of problems with the ear piece. Motorolla support asked me to reset to factory default, which I did, but the problem still remains as it seems to be hardware related.
Has someone faced similar issues? Will motorolla warranty cover this issue as the problem is only when there's atleast a slight pressure between shoulders and cheek. Any and all suggestions are welcome, thanks in advance. Apart from this issues, I really liked the phone.

I never faced it..! I would suggest go visit a service center

Got the replacement for the phone. The new one does not have the ear piece issue.
This phone is nice. Motorola could have as well used a far betTer earpiece . Thank you.
Sent from my MB526 using XDA

Related

Metallic sound from the speaker...

Hi guys.
I have a little audio problem with my Himalaya/i-mate/XDA II/MDA II/Qtek 2020 or whatever you like to call it.
The internal speaker seems to have a contact with something metallic or hard plastic. At the max earpiece volume, when calling, the ringing tone is distorted. When lowering the volume, it does not do this. It seems that, when the plastic membrane is moving, to reproduces the loud sound, it touches something hard and it distorts the sound. Does anyone have experienced this? I want to try to fix this. I paid hard won money for this marvellous device, and I do not want my experience to be ruined by bad audio.
Thanks for the help guys!
Not sure if its the same thing but when i played any sound it crakled a little. Did not bother me until the camera sound went on and off every 1 second. Did a hard reset and seemed ok until it happened again so i did another hardware reset went through all the programs i had instaled until it happened again. So i reset a third time without instaling that program(cant remember the name of it) but it works ok now.
I know what you mean Patrick..and if you hold your thumb over the earpiece it sounds a bit better, though of course muffled.
This is something that does bother me as I sometimes use the loudspeaker call option. Other phones don't have this problem in loudspeaker and it surprises me the II does this, as apart from a slightly rattly volume adjuster the build of my II is significantly better than the XDAI.
Just one of those things we have to put up with in order to have such an otherwise great piece of kit, though I'm equally surprised the manufacturers didn't notice it!
Anthony
Thanks a lot !
Yeah, your description and the thumb thing is exactly what I mean. I wonder if it's the speaker membrane itself or a contact with something? Maybe it could be fixed?
Thanks a lot guys!
It may be a warranty claim, you need full volume when using the speakerphone, get in touch with the service centre.
I have the same exact problem... The sound distorts if you have it set too loud.
I guess it's just the el cheapo speaker or poor design.
Hi guys, i have the same problem and its bugging me alot, any sugesstion or solution???? is it a hardware problem or did we install some software that case this? my XDAII still has warranty do you sugest me to go for service center or just live with this problem.
Thanks
Well Iam not saying its a good thing but Iam happy to see Iam not the only one experiencing this problem with the speaker although I dont own XDA II but XDA IIi or Qtek2020i whatever way you wanna call it. I also wondered if it is a harware problem couldn't we replace the speaker with a better quality one? In my case this jitter mettalic sound does not happen only in speaker mode but also in normal mode as long as the volume is set close to max or max.
My Qtek2020i has the metallic sound only when it's a large amount of humidity and very hot outside.
It seems that the speaker suffer a lot from humidity, it also happen when i keep it in my jeans pocket and i prespire a lot. After half an hour when it dries out, everything is ok.

I-Mate speaker blown

The speaker on my I-mate appears to have "blown". Sound still comes out of it but it is a bit distorted and the volume is low. When using a plug in heatset the sound is fine; so I do not feel there is an electronic or software problem.
So.... How can I get this fixed? Are there replacement parts available?
Thanks for any help.
btw, I am in the U.S.
How to fix it...
Hi,
I experimented sort of the same problem.
It turned out that it was the speaker connectors because they where not making solid contact with the motherboard. As you can see on the walthrough, the speaker is not soldered to the motherboard, instead HTC used a spring mechanism that conntects the speaker to the motherboard when assembled. Over time, some devices tend to loose this solid contact so the speaker starts to loose it's power and eventually fail. However, there is a way to fix it yourself if you already ran out of warranty and if you like to take things apart...
Here's my walkthrough: http://forum.xda-developers.com/viewtopic.php?t=8525&highlight=
Good luck!
Rayan
Re: How to fix speaker problem
This is great Rayan !! I _will_ try it and let you know.
My speaker stopped working full stop a week ago. At least the vibrating mode is fully operational but, of course, this has nothing to do with the speaker's functionality.
A colleague suggested getting a bluetooth headset for operating the phone through it, in case there is no solution to the speaker problem.
I do not know whether anyone tried this alternative but if they have, I would like to know if it worked (just to get a feeling of whether there is a workaround solution too).
Thank you Rayan.
K.
I did it ! Success

Damaging speaker of XDA II is as easy as 123? true or false?

Well i think its true. why? read on!
I bought my XDA II a few weeks ago. Its a love & hate machine & i won't get into that. But i think i have damaged the speaker .. as in i can notice sound getting distorted at times. It probably happened when i played this audio file at full volume .. which was actually for less than 2 seconds!! Ever since then, i can tell how the sound from the speaker comes out distorted. Same exact thing happened with my brother, where he played some song at full volume & it apperntly blew his speaker. I've soft reseted the machine multiple times (who doesn't!) ever since but no hard reset yet.
Although my question is .. is it really _that_ easy to blow the speaker?! The device should either have a speaker that can handle the amplification it is being providing, or not amplify the sound to levels the speaker can't handle. Blowing your speaker away on the first attempt to play something loud seems awfully lousy to me from a machine's design point of view.
Has anyone else experienced such problem or know of some remedy? I don't want to open the machine up & get the speaker repaired. Would really appreciate any help on the matter.
Thank you all.
Hi m8. Don't know if you've tried this but I had a problem a while ago where I could not hear any sound at all. I could make a phone call and ther person on the other end could hear me fine but I could not hear anything. I found the way to make it work again would be to squeeze the thing at the top near the earpiece (as if it was a loose connection).
Like I said, don't know if you've tried this but it worked for me. Have you got warranty?
Hey Camel, i have had my sx56(wallaby) all the way apart, and the only thing attatching the mainboard to the speaker are two little spring-loaded contacts, perhaps try tightening the screws on the back of your device (if it's anything like mine), this should make the connection between your speaker and mainboard more secure.
Tim
speaker
hey mate,
yep same thing with mine. now anything above about 50% in a phone call and it's all distorted.
pretty annoying, i've just got to get around to opening it up and checking the speaker contacts/replacing speaker with a spare.
will post results.

Rear speaker - where can I get one

The rear speaker of my JAMin blew... I need a replacement so I can do the work myself and not have to send it over for a week to the lab. Where can I get one?
Thanks,
Nir
How to repair the sound issue on Prophet
Hi
I could read a lot of posts on that issue and found this solution:
Remove the battery cover. Then the camera cover: to do so, lift up the gently the cover starting from the side of the battery.
You will see something looking like a fan. This is the speaker. the problem is with the red wire whixh connect the speaker.
Turn on your prophet and run your favourite MP3 song.
then touch the red wire with your stylus. The sound should come back. Insert a piece of folded paper to keep the cable properly fixed. that's all
Watch out not to wish to fix it too nicely, you could damage the wire !
Hope this help, otherwise a return to the service department will be necessary !
Hope this helps
Regards
Régis
Hay the paper trick works!
I went here to learn how to remove the flap to the speakers:
http://www.modaco.com/index.php?showtopic=240109
Well, my speaker had the voice coil broken... touching the membrane would bring it back to life but that is no real solution. I replaced it with a speaker from a used old cellphone with some minor use of hot glue to fix it in place and seal around it.
It works now just as new.
Nir
yeah it is a real Problem.
mine is broken twice in 6 months.
tried the paper thing. but it sometimes sounds weird and there's some hissing. maybe I did it wrong. so I tweak it a bit and just lost it completely. no sound whatsoever now.
went to the service center today. they said that they have a new batch of speaker which supposed to be better than the previous one. if anyone can confirm.
rlou77 said:
Hi
I could read a lot of posts on that issue and found this solution:
Remove the battery cover. Then the camera cover: to do so, lift up the gently the cover starting from the side of the battery.
You will see something looking like a fan. This is the speaker. the problem is with the red wire whixh connect the speaker.
Turn on your prophet and run your favourite MP3 song.
then touch the red wire with your stylus. The sound should come back. Insert a piece of folded paper to keep the cable properly fixed. that's all
Watch out not to wish to fix it too nicely, you could damage the wire !
Hope this help, otherwise a return to the service department will be necessary !
Hope this helps
Regards
Régis
Click to expand...
Click to collapse
That's great, this fixed my problem. After I touch the red wire with my stylus, the speaker just works fine, don't even need a folder paper.
starrayfly said:
That's great, this fixed my problem. After I touch the red wire with my stylus, the speaker just works fine, don't even need a folder paper.
Click to expand...
Click to collapse
I'll try this one myself - my speaker just died again - it's been back once already.
Well, I followed the instructions above and now I have a working speaker again. A very low tech fix to a high tech device.
I have found a small bit of sponge does the job better than folded paper.
what is the type of speaker.
i mean can i use any speaker?
what's the best?
Mohammad, you seem to have missed the point of the replies in this thread. We don't know where to get another speaker from but we do know how to make the existing one work again.
oh, dude!!!
sorry
What a piece of ugly Speaker: O2 xda Neo!
Hay Guys,
I am suffering from this nasty problem since sometime. My brother has tweaked the speakers with a metal piece seem to work. However if I use speakerphone, it goes off.
Is there a permanent solution to this constant spurce of unhappiness.
Incidently I have been blessed with a on & off camera problem as well. I think I will never buy a DOPOD product in my life again.
My Camera has those colour matrix instead of proper images. Occasionally it behaves normally. I have tried hard reset already.
Any body? help !!!!!
Ugly Speakers: O2 xda Neo
Hay Guys,
I am suffering from this nasty problem since sometime. My brother has tweaked the speakers with a metal piece seem to work. However if I use speakerphone, it goes off.
Is there a permanent solution to this constant spurce of unhappiness.
Incidently I have been blessed with a on & off camera problem as well. I think I will never buy a DOPOD product in my life again.
My Camera has those colour matrix instead of proper images. Occasionally it behaves normally. I have tried hard reset already.
Any body? help !!!!!
I tried this....when i touched the red wire i got the sound back i was happy.. but not for long cause touching the wire now doesn't help anymore so i have to send it back
drdeepak said:
Hay Guys,
I am suffering from this nasty problem since sometime. My brother has tweaked the speakers with a metal piece seem to work. However if I use speakerphone, it goes off.
Is there a permanent solution to this constant spurce of unhappiness.
Incidently I have been blessed with a on & off camera problem as well. I think I will never buy a DOPOD product in my life again.
My Camera has those colour matrix instead of proper images. Occasionally it behaves normally. I have tried hard reset already.
Any body? help !!!!!
Click to expand...
Click to collapse
I wedged in a piece of foam. That's worked a treat.
The manufaturing quality of HTC is bad
I also have the speaker problem. And thanks for all of you to suggest that sponge and folder trick. I did it and i have put a small slice of ear plug sponge. For past 2 days my spearker is working. But dont know how long will this sponge give my speaker lifesupport. I am sure after few days again its going to be problem. Hey,...... is there anyone in this thread who has used sponge/paper and the speaker is working for long time.. at least a year ?.
These HTC products seem really bad quality products.
that worked
http://www.4shared.com/file/6894706/ca35cee6/altavoz_s200.html
motorola l7 speaker is too a candidate
It's too bad they saved on the speaker. Guess the manufacturer of the speaker had a very nice presentation @ HTC
Trying to download that pdf file, but it's not working :/ However I've read on other occasions that people talk about that motorola speaker as a replacement. Might be worth giving a more detailed look into that.
What exactly is the problem with the speaker btw? Did anyone narrowed that down already? Why is the speaker not functioning properly?
pdf
The file contains instructions to change the original speaker using the spk of a motorola v525.
I did it yesterday, and works fine, but isn´t easy to do it

HD2 in-call speaker is dead after dropping from 2 stories

This is not my phone but a friend's phone that I am trying to fix. She dropped it 2 stories and the phone, due to its sturdiness, looks absolutely fine.
In any case, there is nothing wrong with the phone:
External speakers (used for playing music, watching Youtube, etc) works
When calling people, they hear me just fine [works]
However, the in-call speaker doesn't work (when I call people, they can hear me but I cannot hear them)
Here's what I have tried so far:
-putting the call on speaker works but that's probably because it switches to use the external speaker
-I reflashed her ROM but the problem still persists
-if I use headphones, I can hear the caller speaking
Any other things I can try?
P.S. I am amazed at the sturdiness of this phone!
Two stories, did you say? She's lucky.
You gotta open it up- see if the contacts of the handset speaker are in the right place. I don't think it would have gone bad.
While you are at it, make sure the antenna contacts are proper, a known problem after dropping this phone is low or erratic signal after a fall.
Swyped from my HTC HD2 using XDA Premium
2ft or 2meters right?
but 2 stories high & it's still OK?
man what casing was she using?
anyways there could be a dislodge wire/ connector from that fall & luckily it's just that:fingers-crossed:
nexus14 said:
This is not my phone but a friend's phone that I am trying to fix. She dropped it 2 stories and the phone, due to its sturdiness, looks absolutely fine.
In any case, there is nothing wrong with the phone:
External speakers (used for playing music, watching Youtube, etc) works
When calling people, they hear me just fine [works]
However, the in-call speaker doesn't work (when I call people, they can hear me but I cannot hear them)
Here's what I have tried so far:
-putting the call on speaker works but that's probably because it switches to use the external speaker
-I reflashed her ROM but the problem still persists
-if I use headphones, I can hear the caller speaking
Any other things I can try?
P.S. I am amazed at the sturdiness of this phone!
Click to expand...
Click to collapse
Hd2 have two speakers, front called ear speaker and back speaker which is activated on notification, playing media files and putting call on handsfree mode.
You need to check Ear speaker.
There are few movies on youtube how to open hd2, search for disassembling hd2.
Check connector on ear speaker.
If doesn't help then buy new one there on internet from 5 to 10$ if you are from States you can have free shipping.
Changing ear speaker isnt complicated just be sure to check few videos before doing it.
I have same issue atm, ill need to do this also.
Sent from my NexusHD2 using xda premium
ph03n!x said:
Two stories, did you say? She's lucky.
You gotta open it up- see if the contacts of the handset speaker are in the right place. I don't think it would have gone bad.
While you are at it, make sure the antenna contacts are proper, a known problem after dropping this phone is low or erratic signal after a fall.
Swyped from my HTC HD2 using XDA Premium
Click to expand...
Click to collapse
Sorry for the late reply. Based on the responses I got, it seems the only way to fix this is to open it up. Thanks for your help
mengfei said:
2ft or 2meters right?
but 2 stories high & it's still OK?
man what casing was she using?
anyways there could be a dislodge wire/ connector from that fall & luckily it's just that:fingers-crossed:
Click to expand...
Click to collapse
She was not using any case at all, surprisingly.
simply replace the speaker
its very easy just unscrew four screws from back and and lift the front from back from edges from opener
here is guide for hd2 from mikechannon
http://mikechannon.net/PDF Manuals/HTCHD2Dismantling.doc
Similar problem here
Hi,
I have the exact same problem you have regarding the non-working ear speaker. I inherited my phone so I don't know if it's been dropped or not, or if the non-working ear speaker is due to software and/or ROM issues. The previous owner had winmo and he said it worked fine.
I suspect it's due to software since sometimes the ear (front) speaker does work, but usually not. I've tried a bunch of different ICS ROMS (CM9, AOKP, PA, currently on Slim-ICS 4.2) and the problem remains which would seem to point to hardware failure, no? What confuses me is the fact that it sometimes (rarely) works. Most of the time I have to enable speakerphone to hear the other side of calls.
Any suggestions would be appreciated.
Thanks
I have enclosed a clip from logcat in case anyone sees anything weird that I'm not seeing.
janus19 said:
Hi,
I have the exact same problem you have regarding the non-working ear speaker. I inherited my phone so I don't know if it's been dropped or not, or if the non-working ear speaker is due to software and/or ROM issues. The previous owner had winmo and he said it worked fine.
I suspect it's due to software since sometimes the ear (front) speaker does work, but usually not. I've tried a bunch of different ICS ROMS (CM9, AOKP, PA, currently on Slim-ICS 4.2) and the problem remains which would seem to point to hardware failure, no? What confuses me is the fact that it sometimes (rarely) works. Most of the time I have to enable speakerphone to hear the other side of calls.
Any suggestions would be appreciated.
Thanks
I have enclosed a clip from logcat in case anyone sees anything weird that I'm not seeing.
Click to expand...
Click to collapse
Same thing for me. Im 99% sure is hardware failure, ear speaker died or it is disconnected from slot.
Why im thinking this, when gently tap back of cover where speaker is i can here like its disconnected from slot. Sometimes when i tap while in call sound come back for sec.
Next week ill dissemble my hd2 to check if its disconnected or ear speaker died.
Anyway you can buy ear speaker on net for few bucks, they are mostly for u.s. model but think its same as for eu version
Sent from my HTC HD2 using xda premium
Looks like this may be more common than initially thought.
Any one know of any app or diagnostic software in Android that can be used to test the rear and ear (front) speakers to determine whether this is a hardware or software issue?
I'd like to make sure this is a hardware issue before opening the phone up.

Categories

Resources