Database Users

Active Sync no longer working?

Hi - ever since I used Internet Sharing the other day every time i plug my HD into my computer Active Sync (AS) doesn't recognize it.
When i plug in the phone in I get the touch flo menu and it asks if i want to use AS but nothing happens when i choose this - I've even reinstalled AS and XP has recognised the phone but not AS- anyone else had this problem?

Had this a few times with my other PDAs. In most cases it couldn't get a DHCP address from activesync.
Try this: while its connected, locate your device in Windows device manager (should be "Windows Mobile-base Device ...") and delete it. This does not affect partnerships. Disconnect and reconnect it, and Windows should recognize a new device with proper connection.

6Fg8 said:
Had this a few times with my other PDAs. In most cases it couldn't get a DHCP address from activesync.
Try this: while its connected, locate your device in Windows device manager (should be "Windows Mobile-base Device ...") and delete it. This does not affect partnerships. Disconnect and reconnect it, and Windows should recognize a new device with proper connection.
Click to expand...
Click to collapse
Thanks for the advice however I can't find a Windows device in the Device Manager - i think you are on the right lines though - Windows is simply not recognising the device...
Would it perhaps be USB Mass Storage device?

Windows should recognize your phone, this is independent of activesync. If this does not work, activesync has no chance to connect to, and the reason must be somewhere else.
Check your USB ports. BTW you're not using a hub are you? If yes you should connect it directly to the PC. Check cables, and/or try another USB-device if you have one.
When you connect, you should be asked how the phone should represent to the pc, with options as activesync, harddisk, modem. Select activesync here. If you're not asked, check device settings in Start-settings-connections-usb2pc.

Have you tried blanking out the "enable advance network funcitonality" in USB to PC setting?

And - you are using the HTC supplied USB lead?
bog standard mini-USB cables don't cut it

Win7 64 not recognizing 10.1

Is anyone else having an issue with Windows 7 not recognizing the Tab?
When I connect via USB, all I get is "USB device is not recognized". I tried loading the drivers from Samsung's website, but the install failed.
Thank you to the community here. I have been reading all of the threads in this forum and gaining a lot of really useful information. I appreciate any help you can offer.

I get USB device not recognized too. However if you wait a few moments, it may still show up as a mass storage device in Windows Explorer.
If it doesn't, make sure USB debugging is disabled in Settings\Applications\Development.

mine said that but...
I installed the driver under win home 7 and when plugging the device it:
said device attached
then loading driver for usb device
then it did say driver not loaded for device but...
when I moved out of the locked home screen it comes up with black screen with usb icon in the middle with connected and press the home key to quick Samsung Kies underneath. It says MTP Application in top left corner of screen. When I goto explorer it's listed as a portable device called GT-P7510 mobile phone
when I double click is says
tablet 26.9 of 27.9 free
double click on that and I see filesystem with:
Alarms
Android
DCIM
Dowload
Movies
Music
Notifications
Pictures
Podcasts
Ringtones
samsungapps
TunnyBrowser
and a file called beforeTime.ini

same issue
If I try to copy anything over-my screen completely freezes and I have to power cycle my laptop. I installed Kies and it looks like the drivers are working- but something just isnt right.

Samsung really screwed everyone on this. Win7, Mac, and Linux users all have problems. They should have just enabled USB mass storage support.

win7
I had no issues and I have a win7 64bit asus ep121 tab. I loaded Anchorman onto my GT and it even asked if I wantwd to convert it from mpeg4.x

I also connected it to my 64-bit W7 without any problems, after a few seconds I could see it's internal storage and start copying files.

Everything working flawlessly here .... Win 7 Pro 64. Sounds like some errant USB devices causing conflict. Run the attached program and remove all old, deleted or unused USB devices than reinstall Samsung drivers.

[Q] Bluetooth File Transfer

Now that all the USB connections seem to be fixed, has anyone done a bluetooth connection to their computer? I don't want to carry the proprietary 30-pin cable everywhere so I was hoping I could do a bluetooth connection to my work computer and get files that way. When I pair up the equipment the items linked are for steaming audio. There are two items in my device manager listed as "bluetooth peripheral device" which is missing the driver. Not sure what the right driver would be and if I did get it would it allow native file transferring over bluetooth.
For reference, I'm running Win7 64bit

Checkout Bluetooth File Manger in the market.
The developer has an app for Android tablet, phone, and PC.
Sent from my GT-P7510 using Tapatalk

I tried that already. It kinda worked. If I place files in a bluetooth sync folder on my computer, then it shows on a list on the tablet. When I select it to download the file it says it is doing so and even acts as if it completed correctly but then I get a 0kb file instead.
I was hoping for a more elegant and working solution like being able to right click on a file and select send to Tab via bluetooth or make it so that it treats the storage the same as being hooked up through USB.

help with bluetooth
This is my first attempt/first post, so be gentle...
I'm running windows 7 64-bit & have a GT 10.1 as well, & I've gotten files to transfer both ways... I found that it didn't work at first because the drivers weren't fully installed on windows--if your case is like mine, you may just need to reboot windows to let the drivers finish installing. After that, I was able to right click & "send to Bluetooth device" like you're trying to do... However, in order to receive files, you have to alert windows that youre about to do just that... there is a pretty good tutorial on transferring files through Bluetooth on 7tutorials.com (I'd post the link, but I'm not allowed).

I found the tutorial and I think It must be an issue with the bluetooth hardware in my laptop. I have the basic bluetooth transceiver from dell. I tried reinstalling the driver but the options for send and receive files is missing.

Cannot connect Lumia 950 to Windows 10 PC

I could not connect my Lumia 950 to a Windows 10 PC using the data cable the phone came with.
When I connect them the phone asks if I want to enable "data connection" I push yes. The PC is installing some 950 firmware or driver but nothing happens. I cannot reach the phone. Any idea?

I could do it before, but now it's impossible, as if drivers were wrong. I reinstalled them and rebooted, but in vain

Same problem here.
On Win 10 64bit my 950 XL are shown in Device Manager under USB Devices but not seen in to Explorer, on Win XP 32bit can see my phone in Explorer but it is not installed properly in Device Manager.
That's ridiculous Microsoft are not able to get communicate their own devices easily by massive usage of windows worldwide.
Missing AirDroid.

media features is needed, for some reason WP phones not show on "Windows 10 N" versions...
also check in devices and printers (in control panel)... right click on windows phone icon and select troubleshot
third and most common reason i notice is problem with USB ports on computer or USB cable...

dxdy said:
media features is needed, for some reason WP phones not show on "Windows 10 N" versions...
also check in devices and printers (in control panel)... right click on windows phone icon and select troubleshot
third and most common reason i notice is problem with USB ports on computer or USB cable...
Click to expand...
Click to collapse
Another way to "troubleshoot" is to just disable or uninstall the device, and then re-scan for all devices, and it'll re-install it fresh (make sure you check the "uninstall drivers" if you try the un-install route).
That said, on recent Release Ring builds, USB is really, really flaky, to the point where even grabbing a few pictures is much easier over WiFi. I assume this will get fixed (it worked fine earlier, and I "upvoted" the issue wherever I could find it), but in the meantime, even if you're connected, enumerating folders/files can take a really, really long time (along with other operations on them), and often crashes the W10 explorer.exe process. The process recovers, and IME if you try enough times, you can get the files this way, but it's quite painful...

I had this problem but it was caused by a targus hub. When I plugged the 950 directly into my PC, and not into the hub, the problem went away. PC recognized 950, folders showed up in seconds. Could be USB-C incompatibility with hub?

Yeah i've got the same thing. So now it works on USB 3.1 typa A or C, but not on my USB 2.0 and 3.0

My PC doesn't recognize my Nexus 7 2013

I have an Asus Nexus 7 tablet that over a year ago I rooted and flashed and maybe a few other things, I don't fully remember, but I did get it to run the Nitrogen OS successfully, and since then I've used it with no problems. But the other day I plugged it into my PC via USB cable as I always do when I want to load a movie or whatever, and this time my PC refused to have anything to do with it. Immediately upon plugging it into my desktop's USB 3.0 (2.0 port does the same thing) I get this Windows 10 notification: "USB Device Not Recognized. The last USB device you connected to this computer has malfunctioned and Windows does not recognize it." When I check under Device Manager I see a yellow triangle warning under Universal Serial Bus controllers that says, "Unknown USB Device (Device Descriptor Request Failed)." And that's as far as I can go. There is no mention of ASUS, Nexus, or Android anywhere else in Device Manager. I've checked under all the headings.
It seems Windows 10 knows something has been connected when I plug in via USB but it doesn't know what to do with the device. I've searched the Internet high and low for a solution but nothing works. Here's what I've tried:
1) Uninstalled the yellow triangle error driver from Device Manager, checked for new hardware, got the yellow triangle back.
2) Tried updating driver but "You have the latest driver installed."
3) Tried installing USB driver from Google and "the operation completed successfully" but the problem remains even after reboot.
4) Went to Developer Options and ensured USB debugging is turned on and MTP is selected in USB Configuration. When I turn USB Debugging on and off with the Nexus connected via USB, Windows 10 reacts, but only to tell me with each change that I have an "unknown USB device attached," basically all the original error messages. I get the same errors whether I'm set for MTP or Camera or charge only or any of the other options.
5) Learned others have found a bad cable can cause my problem so I located three spare cables around the house and none worked. So I ordered a fresh new data cable from Amazon which arrived today -- but the problem remains.
6) I have a triple-boot PC. All three OS installations are Win10 but installed separately on different drives -- one of them is from the Microsoft Insider program, so should be the latest and greatest -- but I have the exact same problem on all three.
7) Wondered if maybe Linux would work so tried Knoppix live boot disk and even did a full installation of Zorin on a separate HDD. Neither version of Linux recognized that any Android device was attached. I even ran a "find-mtp" Linux program but it saw nothing.
8) Installed Wondershare Mobile Go and Syncios Data Transfer -- both are programs for dealing with Android devices via USB on a PC -- and neither sees my Nexus. And I guess there's no way they could as the Nexus doesn't appear in Device Manager.
8) Reset the Nexus to factory settings. All my apps and so forth are gone but the problem remains exactly the same.
I've been at this for about a week now so there are probably other things I've tried and forgotten about but nothing has worked. If I had another Android device I'd see if the computer recognizes it via USB but I don't have one. Maybe I can get a friend to help me out. I'm grasping at straws.
One more thing -- I don't remember whether I've ever before communicated with this Nexus on my current computer. In May of this year my old Asus MBO failed and I've built a new computer around an Asus Prime X299-A. It's working great, its USB ports are giving me no problems with anything else I throw at them, but I'm wondering of maybe I've got something set wrong in BIOS (UEFI). I've gone through every USB setting I can find in BIOS and no changes offered seem appropriate. But I've tried them this way and that with no apparent effect. And as I said, USB 3.0 and 2.0 are working great for everything else.
And when I wrote that last paragraph it hit me that I should try the spare PC I keep in a closet. Duh. So,
9) Tried a different PC, a spare Win10 system I built from spare parts from my old system plus an el cheapo MBO. This is a TOTALLY DIFFERENT COMPUTER -- but the problem is exactly the same.
It can't be the Nitrogen OS -- I just can't go there. It's been working perfectly for over a year, no glitches whatsoever. How could it suddenly decide to stop connecting via USB? I've pulled all my hair -- totally bald now, but that didn't work either. Any other ideas? Anybody? Toss the Nexus in the trash? That would be no fun. And it does work, though with the factory reset I've erased all the kids movies I was keeping on it for the young ones who occasionally visit and I have no way to put them back. I dunno what to try next ....

Other things to try
Windows 7 or better yet XP
Disable your anti-virus on your pc
Make sure usb debugging turned on for the tablet.
Use an app like drivedroid to see what usb setting work with your phone. (Not what the app is meant for, but the settings wizard is pretty helpful.)
Worst case:
Use the Nexus Root Kit to unroot and return the device to factory image, then reroot and install latest twrp and image of your choice.
Sent from my LGLS992 using Tapatalk

My Nexus 7 2013 connects straight up With Windows 7 Professional on a Lenova M92p "desktop". The Nexus is set via Developer Options for USB Configuration of "MTP (Media Transfer Protocol)". Upon plugging in the Nexus to the Win 7 machine, on the Nexus you swipe down to see a menu for USB options, which defaults to Charging. Then you set it to File Transfers, and Windows autoplay then asks what you want to do, one option of which is "Open Device to View Files". That is Windows 7, which works! In Windows 7 the Nexus 7 appears in Device Manager under Portable Devices.
Windows 10 Professional, which I have on my XPS 13 9370, does not even acknowledge that there is a device connected under Portable Devices. Under Unknown Devices, when right-clicking to Update Driver and choosing among those for Portable Devices, there are many MTP devices from 4 manufacturers including Microsoft (including Kodak 4800 Digital Camera) but none of them load. I get "The device cannot start. (Code 10)". I've read that the correct one is "MTP USB Device" but neither that one nor any MTP device driver loads. Stuck!!

jbabin1 said:
My Nexus 7 2013 connects straight up With Windows 7 Professional on a Lenova M92p "desktop". The Nexus is set via Developer Options for USB Configuration of "MTP (Media Transfer Protocol)". Upon plugging in the Nexus to the Win 7 machine, on the Nexus you swipe down to see a menu for USB options, which defaults to Charging. Then you set it to File Transfers, and Windows autoplay then asks what you want to do, one option of which is "Open Device to View Files". That is Windows 7, which works! In Windows 7 the Nexus 7 appears in Device Manager under Portable Devices.
Windows 10 Professional, which I have on my XPS 13 9370, does not even acknowledge that there is a device connected under Portable Devices. Under Unknown Devices, when right-clicking to Update Driver and choosing among those for Portable Devices, there are many MTP devices from 4 manufacturers including Microsoft (including Kodak 4800 Digital Camera) but none of them load. I get "The device cannot start. (Code 10)". I've read that the correct one is "MTP USB Device" but neither that one nor any MTP device driver loads. Stuck!!
Click to expand...
Click to collapse
I replied earlier but being lazy I didn't log in so here we go again so you'll see I'm the OP. My Win10 Pro desktop recognizes my Nexus 7 nicely since I halfway pried the back off the Nexus and then snapped it back in place. Yep, that's all it took. Apparently something was loose or misaligned inside the Nexus and just fiddling with it fixed it. Yay.

jbabin1 said:
My Nexus 7 2013 connects straight up With Windows 7 Professional on a Lenova M92p "desktop". The Nexus is set via Developer Options for USB Configuration of "MTP (Media Transfer Protocol)". Upon plugging in the Nexus to the Win 7 machine, on the Nexus you swipe down to see a menu for USB options, which defaults to Charging. Then you set it to File Transfers, and Windows autoplay then asks what you want to do, one option of which is "Open Device to View Files". That is Windows 7, which works! In Windows 7 the Nexus 7 appears in Device Manager under Portable Devices.
Windows 10 Professional, which I have on my XPS 13 9370, does not even acknowledge that there is a device connected under Portable Devices. Under Unknown Devices, when right-clicking to Update Driver and choosing among those for Portable Devices, there are many MTP devices from 4 manufacturers including Microsoft (including Kodak 4800 Digital Camera) but none of them load. I get "The device cannot start. (Code 10)". I've read that the correct one is "MTP USB Device" but neither that one nor any MTP device driver loads. Stuck!!
Click to expand...
Click to collapse
Your issue is not similar to the OP who had no connectivity at all in different PCs.
The issue is the driver in your case, may be a clash of drivers. Install USBDview in the PC and using it, uninstall every driver related to USB. Don't worry, since Windows will reinstall any driver needed as and when the peripherals are connected. Restart the PC and disable 'driver signing' and any antivirus program including Windows Defender. Now connect the tab and check if the correct drivers are installed and the tab is recognised. If not, try to update the driver in Device Manager. If even that doesn't work, you may have to reinstall Windows.