i just got a quantum for work, when i plug it in via the micro usb cable it recognized it, installed drivers and all looks good under device manager.
the issue i get is when i try to plug the phone in to update it via zune, i get a "connection error" please unplug, restart the device and try again. i've tried different computers (both running 7x64) different usb cables, even did a factory reset on the phone to no avail.
anyone have any idea?
Related
I've got a couple of strange problems with my mogul - anytime I need to reset it, it goes into bootloader (both soft and hard resets). However, If I connect it via USB to my pc, the reset will work.
The second problem is a USB connection to the PC only charges the mogul, the pc doesnt actually recognize it (it doesnt give the windows device connection sound)- so i cant flash it to try and solve the first problem. It also isn't recognized when I plug it into USB while in bootloader mode, I just get the "Unrecognized USB device" error in XP and Vista on two different computers. It might be worth noting that I get the USB device connection sound when i reboot the phone, then the "unrecognized usb device" error, then the disconnect sound as the boot finishes and windows mobile loads. I've tested the cable with other devices and tried multipile cables, so I dont think thats the problem
Any suggestions?
Ok, I got the USB working but nothing will keep it from going into bootloader on reset if it isnt connected to my pc. I've reflashed and hard reset to no avail. no one has any suggestions?
I had this same problem w/ my fiance's mogul... as far as i know there's nothing you can do but take it to sprint and get a replacement... and just as an fyi.... i never modded her phone... it was completely stock!
Hi all,
I'm experiencing the above problem. It started last week when I tried to reflash the firmware to a third party firmware. The unit could power up as normal, wifi, bluetooth all working fine but not the USB. I've tried installing a utility which switches the mode from RNDIS to USB but it still failed .. hard resetting the device does not help either. Is there a way that I could revive the USB connection? I couldn't sync my contact etc at the moment with my PC.
BTW, currently I'm on Onyx Jr. 4.1.2. I could not update to any firmware due to this and I don't have microSD to SD converter which I could use to copy the firmware to the microSD.
TA.
Disconnect sync cable. Reconnect to different usb port on computer. Right click ActiveSync in taskbar. Click connections. Make sure "Allow USB connections" is checked. If above fails, uninstall usb adapter in device manager, reboot computer. It'll reinstall with stock drivers after reboot.
It may happen due to faulty USB cable. Try and use another cable and on some other computer and check
I've tried all that I could think off including removing activesync and reinstalling it back. I've few miniUSB lying around and I've tested many of them but my notebook just did not want to recognized the htc touch. I've tried using those cables with my wife's tytnII and they worked .. could it be the hardware problem inside htc touch itself?
Tried with a new USB cable found in my newly bought GPS and if I reseat the cable properly, my notebook could recognised the htc touch. So I guess a new cable does help.. thanks all for the help.
Hello everybody,
last friday I plugged in my Galaxy S4 (i9500, rooted) with my usb cable to my PC, everything was fine. I shut off my computer, went on a holiday for weekend, used the cable with my laptop and my friends' laptops everything was fine. Now I came back home, opened my PC, plugged in my phone, it only charges! I cannot access to my files and stuff via neither My Computer or Kies. It only charges.
My computer uses Windows 7 x64, everything up to date, tried to uninstall Kies, Samsung USB driver, none worked. I tried using diffrent cables, usb ports too. Diffrent computers, no problem. My Pc, only charges
The thing is when I look into my pc's device manager it says "PCI Input Device". When I first plugged in today and it didn't worked it said "Android Composite ADB Interface"
Both had yellow exclamation mark on their symbols. I tried removing them, restarting pc and swiching users, none helped.
Any Ideas?
Thanks..
Problem solved
I removed all the drivers, put my device to download mode and plugged in, worked very well.....
Hi
my phone is running blisspop , cmw touch is installed . when i try to connect my phone to my PC , error message saying USB device not recognized , and saying device is malfunctioned.
i tried everything.
tried my phone with my friends laptop
changed usb cable
tried same usb with my friends G2 which is working fine. so this is not issue with USB cable.
so i tried to flash kdz to get rid of problem, i entered my phone "Download mode" my pc still displaying same error message.
is it hardware related issue?
It could be a hardware problem. I'm going through a similar case (but it's not a hardware issue though). By default you shold turn off the phone, connect the usb to the PC (not the phone) and then Hold Vol+ and Power, Until you see it entered download mode, THEN you plug the USB port to the phone.
install driver
I have zenfone 5 (16gb 2gb) version whenever i connect my phone to charger it shows charging using USB.....and when i coonect my phone to Computer it does not recognize.....plz someone help
Try with another USB cable, or try your USB cable with another phone on another computer.
Same problem here please help
Same issue here
-Tried reinstalling drivers
-changing ports
-changing USB cables
-restarting PC
-booting phone to safemode
-reformatting phone
-settings>storage>USB computer connection says USB is now disconnected if clicked.
Please help!thank you..
Current rom-Resurrection Remix L 5.5.8