Database Users

Visual Voicemail

I really like the TMo Visual Voicemail and have tried to install. Every time it falils. Anyone know when this will be a working app.

Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.

nmw407 said:
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
Click to expand...
Click to collapse
Yes you are correct. But mine does not work...

Mine doesn't work either.
Sent from my HTC Glacier using XDA App

have you set up your voicemail yet...i had this problem too, and it was driving me f'n crazy...til i listened to my voicemail the first and set up it...after that, i had my visual voicemail going

Did you go to the Settings under Visual Voicemail and enable it?
I had to call tmo customer service, since for some reason my visual voicemail wasn't checked as a service.
Go to t-mo website and make sure you have visual voicemail as a service listed under your account first.

You need to activate it on your phone. If that doesn't work. Make sure the market version is not installed, go to settings/applications/all, scroll down to find the visual voicemail app, select it then select delete data. That should clear things up but you'll probably need to activate it again in your phone dialer.

What happens? does it give you an error or no vmx listed in there?
Also you may want to try google voice, its free and it has some options that T-mobile VVM does not have.

Mine always tells me my phone is associated with another account. I bought it from the 800 number brand new.
Sent from my HTC Glacier using XDA App

nmw407 said:
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
Click to expand...
Click to collapse
You have to call TMOBILE and have it activated... it would not WORK on my mt4g either until I called them and had it activated on my phone.... I didnt keep it long though I went BACK to google voice, which in my opinion is clearly superior...

I was having the same problem you are describing, visual voicemail saying it was assoicated with another account. After 20 min with T-Mobile tech support their solution was to send me another MT4G. I have a bad feeling thats not going to fix it though.
jjlean said:
Mine always tells me my phone is associated with another account. I bought it from the 800 number brand new.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse

Please post questions in Q&A section.

Received my "new" phone today. Visual voicemail is still broken, leading me to believe it is something on T-Mobiles end. Hoping someone else chimes in with the same problem and maybe a fix.
samsonpwnz said:
I was having the same problem you are describing, visual voicemail saying it was assoicated with another account. After 20 min with T-Mobile tech support their solution was to send me another MT4G. I have a bad feeling thats not going to fix it though.
Click to expand...
Click to collapse

ditto - similar/same issue here since basically day one ... seems like when i cycle to Edge/2g network off of 3G/HSPA (i force it to Edge only when I'm at home to save battery since I have fast WiFi) - the visual voicemail more/less stops functioning ... a couple things that fix it (temporarily until the next time I go to Edge and/or restart) is to 1) press the menu button while in visual voicemail and go into settings and uncheck enable visual voicemail and then check it again ... after this is done - I often have to hit the menu button again and press 'sync' ... as long as you have a data connection this works much of the time. def seems to work better on 3G/HSPA than 2G/edge ... if that fails I .. 2) just restart the device ... after I do this - this is when I often see the 'this voicemail was associated with another account' or some crap message when I first click on visual voicemail .. but after re-enabling and syncing again - I'm always good to go..
a serious pain in the @$$ but luckily I've trained most everyone in my life on a diet of mostly email and text so voicemails to me are kind of becoming obsolete ... or I'd probably be more pissed..

IMHO, you should ditch the lousy VVM built in and give YouMail a try. It's free and has so many options. Like the ability to choose a different message based on who is calling, block certain callers etc...
Plus, YouMail has a great free app in the Market.

Mine wouldn't notify me when i had a new voicemail. I just use google voice now and no issues.

Same problem here, I keep getting the message "associated with other account". I already have VM activated, and already set it up on my phone. It's fairly random, as my VM will work normally for x number of days. Then all of a sudden I get that message.

VVM issues
I got my phone when it first came out and could not get vvm to work; I called tech support and they said at first it was on their end. A month went by and I called back and they said things were ok on their end, I had added VVM to my account, and then they (2 different people) tried to get me to download from the market even tho the app is built into the mt4g.
I had enabled vvm when I first got the phone and never worked. So this time, I went into settings (open dialer, choose vvm tab, hit menu button) and disabled it, which then did not allow me to get back into settings. So, from home screen, hit menu, settings, manage applications and found visual voicemail and I believe hit button to clear cache and then rebooted my phone. I went back to vvm under dialer, checked the settings and it has worked ever since....hope this may help someone.

chiilguy said:
I got my phone when it first came out and could not get vvm to work; I called tech support and they said at first it was on their end. A month went by and I called back and they said things were ok on their end, I had added VVM to my account, and then they (2 different people) tried to get me to download from the market even tho the app is built into the mt4g.
I had enabled vvm when I first got the phone and never worked. So this time, I went into settings (open dialer, choose vvm tab, hit menu button) and disabled it, which then did not allow me to get back into settings. So, from home screen, hit menu, settings, manage applications and found visual voicemail and I believe hit button to clear cache and then rebooted my phone. I went back to vvm under dialer, checked the settings and it has worked ever since....hope this may help someone.
Click to expand...
Click to collapse
are you sure it was clear cache? because my cache shows 0.00B and as such can't clear anything (button is greyed out) ... are you sure it's not clear DATA?
i've heard of people having problems clearing the data on certain programs and having to hard/factory reset which i would REALLY hate to do at this point just to 'try' something out ..... ?

Thanks for this tip. YouMail is awesome!
CBConsultation said:
IMHO, you should ditch the lousy VVM built in and give YouMail a try. It's free and has so many options. Like the ability to choose a different message based on who is calling, block certain callers etc...
Plus, YouMail has a great free app in the Market.
Click to expand...
Click to collapse

Google Voicemail problem

I use Google Voice for my voicemail. I have a colleague who does the same, with her Blackberry. We both are on Sprint.
Our calls aren't going to voicemail. I went into Google Voice on my desktop and see that my last voicemail was 12-23. I had my phone with me over the holidays and was on vacation for a week, so not getting a voicemail didn't really stand out.
When I try today, I get this message "We could not complete your call. Please try again."
Any ideas on where I can look before I give them a call? I am running Ultimate Droid and was sure if they would ask questions about my phone being rooted or instruct me to go to certain menus that may or may not be different.
I could get her to call later tonight if it is a Sprint thing but wanted to see if one of you smart folks might have a quick answer.
Thanks.

I also run UD2.5 and I have no problems using Google Voice as my voicemail provider. So you can probably rule out Sprint as being the problem.
You do need to make sure that Google Voice is set as your voicemail provider. Go into settings > Call Settings > Voicemail Service.
It should say Google Voice there. If it says My Carrier. That may be your problem.
If that says Google Voice, then you know you are least half way there. On your computer, log in to your google voice account, and click on settings in the top right corner. It should show your cell phone number as a forwarding number. Then to the right, it should say "deactivate Google Voicemail on this phone?"
If it says "Active Google voicemail on this phone?", then you haven't activated it yet. Click the hyperlink and it should give you a short code to dial on your phone to set up Gvoice as your VM provider.
If it says "deactivate" and you still aren't getting it to leave VM's. Then try clicking "deactivate", then activate again. It should walk you through the set up again.
Last but not least, you can check to see if it is initialized as your voicemail by calling your own cell phone number from your own phone. Gvoice should recognize this and take you into your Gvoice mailbox.
I hope at least one of those steps works. If not, you can try to PM me with your results, I don't know how much more I could help, but I don't mind if you do.

I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk

J_Bone said:
I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk
Click to expand...
Click to collapse
Did you actually try dialing the *28 followed by your google number just to reactivate conditional call forwarding?
Evo Sent

I will try that. It did give me a link to call during the activation that began with *28 but the rest of the number was not my google number.
Sent from my SPH-P100 using Tapatalk

Still no luck. Had my hopes up on that one.
I still get Sprint voicemail when I call myself and I get 'Call can not be completed as dialed' when I call from my wife's phone.
Sent from my SPH-P100 using Tapatalk

That's weird, so you did try it WITH your google number? I'm not sure why it would give you a different number. You also logged into google voice with the proper gmail address? If you go to settings in google voice does it show the proper phone numbers? Under "this phones number" is your cell number and under google number you see your actual google number? This is a really weird situation.
You can call Sprint and have them completely disable voicemail on your account but I don't think that will actually help.
Evo Sent

I did. I am not having much luck with Google this week. Can't purchase Root Explorer because Google checkout says my zip code is bad (apparently a known issue that only effects some merchants with some customers).
Anyway. When you call your google number from a different phone what SHOULD it do? From my wife's phone, it goes straight to my Inbox. That sound right? I have only used gvoice for voicemail and not a number I use for any calls, in or out.
Sent from my SPH-P100 using Tapatalk

It will only go right to the inbox if you have it set up that way. Of course calling your google number should go to Your inbox not your wifes, unless her account is the one it is associated with. Basically when somebody calls your google number it will ring whatever phones you have it set to forward to. If you have forwarding off then it will go straight to voicemail. If indeed calling your google number goes to your wifes inbox then her gmail address is the one associated with that account. Thus you will have to go into google voice app and log out with your gmail and log in with hers. If you need more help I can be found on yahoo chat under ifly4vamerica, might be easier to help you through this issue.

Its got to be something stupid.... Probably you didnt set something up right. I have 2 google voice numbers one for business.. and one for my voicemail...
I have Never had a problem unless I didn't
1. *28 google voice number ( have to do this after flashing anything or restoring anything)
2. Did not refresh the gv app on my phone. ( after flashing or restoring)
3. Make sure you gmail accts are synced... that way you will get a transcript of the vmail and a link to audio
Its gotta be a miss step somewhere.
I have no probs as long as i do all these things. I flash crap on my phone all the time.
2cents
tim

I have tried to start over a few times and each time I click Activate in the Settings menu it gives me a two step process: 1) Type this number from your cell phone *28{followed by a number that is NOT my Google number}. 2) Press Send.
This doesn't work. So I hit *38 to try and clear it back out (just in case).
I also get directed to that same *28 number when I go through the Call Settings>Voicemail>Voicemail Settings menu on my phone. It refers to it as a carrier configuration. I have GV selected as the carrier in the menu above.
I have also tried to use my Google number after the *28, which is apparently what you are supposed to do and yet again it doesn't work.
When you guys click activate on the GV Menu page does it suggest *28 with your g-number or something different?
What is really bugging me about this crap is that I have been using GV on multiple phones for more than a year (on the EVO since Aug) with no hiccups and it "breaks" out of the blue when I made no other changes to my phone or service.
I did try Sprint last night and the rep there said he fixed it but when I got off the phone and tested it, same result and I decided to go to bed as I value my TV and I was about to throw my phone through it. Gonna try and see if a different rep know more.
Thanks again for all the suggestions.

Update
Still a little confused here but now have it working. Still interested in the 'Why' side of things in case it were to happen again. Was on with a Sprint rep, for over an hour, who seemed to know his stuff and was a GV user himself.
My tries last night were from home where I use an Airrave (older model) for coverage. My tries this morning while talking to him were from my office where the signal is bad. On a couple of occasions I got connected to Verizon. There wasn't a roaming icon on my phone. Maybe Ultimate Droid doesn't show the icon? Not sure there.
He felt like the issue was connecting with Sprint and said that while the Airrave SHOULD work it could still be part of the problem. We finally stopped and he recommended I go to a Service Center, where we would be guaranteed to have good coverage and try again.
After we hung up, I downloaded the Stock 3.70 Rom and wiped everything (data x 3, cache and davlik) and flashed the new stock Rom. I wasn't expecting much as it smelled like a system thing with forwarding calls from Sprint to Google.
In Menu>Settings>Call>Voicemail Service I noticed I no longer had the option to choose Google Voice. I downloaded the GV app. I then went outside, stood on one leg with my socks off and my shirt unbuttoned to make sure I had a good signal, and followed the app's suggested setup, which included the *28 with the number that is NOT my GV number. Now it works.
Should I be worried about restoring my nand backup I did before the wipe? I'm thinking no but I also didn't think the reflash of the Stock would work. I am guessing the unawared roaming was prbly the biggest culprit.
Sorry for the length. Just trying to get all in here in case someone else has a similar issue.

Most Mind-Boggling EVO Issues

I have had my EVO for close to 6 months now without ever having an issue. I have been running MIUI for a little over a month and never had any issues. I recently just updated to the newest build, and when i restored all my apps (one of which was google voice) i realized i stopped receiving my text messages. After researching the issue i found a ton of similar people saying that google voice was the cause of it. So i set my google voice up and tested it.. and i WAS able to get my texts but only if i use the Google Voice. I have tried to uninstall and reinstall it like 50x, and i've gone onto google.com/voice and disabled it and re-enabled it 50x. I have checked the box that says 'Allow text messages to go to this phone' or something like that, I've checked every possible setting on Google Voice.. Nothing. So i figured okay, I'll do a full factory reset back to Sense. I DID THIS, AND STILL NOTHING, so then i did a full factory reset, and didn't sign into my Google Account, still no texts. Basically it's like Google Voice has taken my phone number over and is not allowing my text messages to go through and no matter what i do to disable or uninstall it, nothing works.. I have to use google voice to get my texts.. So then i contact Sprint and i've spoken to 3 different reps who have tried everything from their end even attempting to remove google voice from their end to get my texts to go through. I've done everything but change my number. Right now i'm on sense and Another thing i realized is.. I cannot do the ## commands in the phone dialer.. Like two commands i know are ##DATA# and another is ##MSL-CODE# but when i type them in .. the phone dialer just hangs and freezes and no menu comes up. I've done almost 5 factory resets, I've tried not logging into my google account on my phone, I've uninstalled google voice from my phone and from my PC.. Sprint is telling me that they'll waive my 100 fee for the insurance phone, but since i run MIUI, the new insurance phone wont be able to be rooted and i'll be stuck with SENSE and i do not want that. DOES ANYONE, ANYONE AT ALL Have any clue what-so-ever that might be the cause or any hack or possible thing i could do to fix this, and why do you think that the ## codes are not working on my stock sense rom either? Everything else on my phone works entirely fine except receving texts through my native app and using those codes on my sense rom in the dialer. I can't receieve texts on MIUI or Sense through their native apps... the only way to get them is through Google Voice.. Please anyone! HELP ME!

Google voice did that to me, too and I had to work my ass off to get it to go away!
Finally, I went to the website and my settings and got it to stop doing text messages, and then I called the number you call to get it to stop handling my calls.

Here ya go
http://forum.xda-developers.com/showthread.php?t=1144674
Sent from my PG86100 using XDA Premium App

all that post explains is how to uninstall google voice, I have uninstalled google voice like 500x and reinstalled it 501x -- I've even done a factory reset and not logged into my google.. It's not working

pulazki said:
all that post explains is how to uninstall google voice, I have uninstalled google voice like 500x and reinstalled it 501x -- I've even done a factory reset and not logged into my google.. It's not working
Click to expand...
Click to collapse
That's because the phone number is associated with Google voice, not your account, so a factory reset wouldn't help pas the number is still there

Nevermind, just ignore this post.

[Q] Missing Voice Mails?!?!?

Not sure if this issue has come up anywhere, I did do a search but didn't find this particular issue in the details.
As you can see from my sig line I've flashed several different ROMs. I am not sure when the problem started, but I am just now getting to the point where it has become irritating.
If I call my phone from anywhere and allow it to go to voice mail, I can hear the prompt and leave a message. However, I never get the Visual Voice Mail indicator, and perhaps more importantly, if I call my voice mail, it reports there are no messages in my mailbox. This happens whether I call it from my phone, or any other phones. This happens if I leave a message, hang up and call right back.
What's even more strange is that when my GF calls me she gets a specialized message "Hi Tina, Brian can't come do the phone right now...". When my buddy calls me he gets a standard cell phone greeting message, the default Sprint one. And if I go into my voice mail my default greeting is a recorded message saying "Leave a message", but again, when you call it you don't hear that. Weird huh?
Has anyone experienced this, or does anyone have a solution? Not sure what's going on, or where to start.
Thanks.

Sprint VVM app has issues with AOSP ROMs.
Follow this thread for a fix that works on a lot of ROMs
http://forum.xda-developers.com/showthread.php?t=1547780

Not sure this is ROM or app related yet. Since there are some definite quirks when different people call me. That's what is really odd. Messages left in vmail by caller aren't even there when I call vmail manually.
I do seem to have a working vvm app. It even updated to a newer version. I can listen to sample messages, go thru settings.

Have you ever used Google voice, and then not disabled it properly?
sent from 2yr old Evo on ICS

scottspa74 said:
Have you ever used Google voice, and then not disabled it properly?
sent from 2yr old Evo on ICS
Click to expand...
Click to collapse
Hm....I am not sure, maybe I'll try to install and uninstall....
Odd, I cannot get Google Voice to install. It is a free program yet I get an error: Error processing purchase. [DF-BPA-09] . I am able to download and install other apps, I tested with Twitter app.

Ok here's a clue:
I turned off my phone, then called it using my office phone and left a message. I then called it again and pressed * during the greeting which prompted me for my PIN. Upon entering my PIN the system reported that I have 28 new messages. LOL.
If I check my voice mail from my mobile phone however, it says I have no messages.

PROBLEM SOLVED!
Apparantly an installation of YouMail on one of my ROM installs started forwarding messages with that service. I reinstalled that application and it found all of my messages. I then used the following codes to deauthorize YouMailL *38 Call and *720 Call. I don't know which one worked, but these deauthorize YouMail and return you back to Sprint Voice mail. I tested by calling my phone and sending to voice mail and it did in fact send the message to Sprint VVM.
Hope that helps anyone that stumbles across this message.

[Q] "Conditional call forwarding active" popup

Hey guys, just came to the S4 from the One and still figuring some things out. Whenever I make a call [using the morst horrendous dialer ever seen on android], a small popup happens that says "conditional call forwarding active"... anyone know what that's about?

wow if you are flasher, don't tell torxx you switched--lol jk, we go back a long way and sent him beer money
that says your call will be forwarded if you are on phone call
if you go to call forward settings and select always forward, i think it will go to unconditional
there use to be a code on some phones to disable message--something like--##???--i don't remember and don't know what if anything works on s4--maybe google
the dialer will grow on you--i think--
welcome to the S4 MetalHead

If I set it to always forward, will it ALWAYS forward? Ie. will I not receive any calls then? It seems weird to me that you get a popup for what seems to be normal operation on any other phone. If I turn off all the options, will no one ever get my voicemail?
I used to be a flashaholic, nowadays I just find one ROM and stick to it. CleanROM was my goto on the One X and the One. I have the Active so there's nothing available for it yet, not even root I think. I know scrosler is over here now, hopefully he'll branch out and make us Active users a ROM.
I don't know if that dialer will ever work for me. Between the white and the big, colorful childish buttons when the call ends, and kiddie faces when there's no contact picture, it really takes away from the overall badass-ness of the device. I'm sure once we get ROMs, somebody will do something about those atrocities haha. I still love the phone, and in no way will I let those things piss me off to the point of annoyance. I barely talk on the phone anyway so it's not like I'm gonna be staring at it all the time.

yeah the message will be there unless I can remember where i saw the dialer code to disable it
right, we don't want to just disable call forwarding--it is annoying though because i get a sound with it too. assume they go together, but not looking at screen when i call
no custom roms yet. enjoying just the phone rooted with twrp
am sure one or two of the roms will get rid of stock dialer, just haven't looked close at them yet

If you are using google voice for voicemail you will see this conditional call forwarding is enable to make this work.
The conditions are: no answer, line busy, and call rejected. In these cases your phone forwards to google voice.

I don't use Google Voice. It is not set up.
Sent From My 32gb Samsung Galaxy S4 Running Tapatalk 4 Beta

It could be how normal VM works. It forwards to vm for the same reasons. Easy to check under phone forwarding settings.

I never had it on TMO, may be an ATT thing. I think only way to stop it is disable call forwarding or make it unconditional which still may show a message. Most people don't want to disable call forwarding. I am sure there is a code to disable, haven't had time to research it. But, I am kinda use to it now and no big deal.

I just wish there was a way to get rid of it without affecting normal voice mail operation. My One never had it, my One X didn't have it, nor any Android phone I've ever had. It's weird.
Sent from my SAMSUNG-SGH-I537 using xda premium

Found this link, check post 15 by jdk2
http://www.blackberryforums.com/gen...-bold/160099-call-forwarding-conditional.html
This is 2008 Blackberry but att so don't know what it would do if anything now
I would think if it screws things up ATT could reset your voicemail
I guess you could also write down the number to replug back in if it screws up
I will just ignore or maybe call att voice services when I get a chance

rugmankc said:
Found this link, check post 15 by jdk2
http://www.blackberryforums.com/gen...-bold/160099-call-forwarding-conditional.html
This is 2008 Blackberry but att so don't know what it would do if anything now
I would think if it screws things up ATT could reset your voicemail
I guess you could also write down the number to replug back in if it screws up
I will just ignore or maybe call att voice services when I get a chance
Click to expand...
Click to collapse
I know on my corporate phone - AT&T screwed this up - work added some features, one was Visual Voicemail and this disabled conditional call forwarding. Maybe you can add Visual Voicemail - the AT&T variety, and then get rid of the alert. They may charge for it though.

Perhaps one of the roms can give the option on nixing that.. It is annoying
Sent from my SAMSUNG-SGH-I337 using xda app-developers app