A500 boots into shurdown screen - Acer Iconia A500

Hi
Someone asked me to look at their acer a500 tablet for them, when it boots as soon as it gets to the desktop, before the DE fully loads even, it comes up with a power off/shutting down message
And it shuts down
Tried the hold the volume up while powereing on and toggling the lock button factory reset 'fix' that seems to be posted everywhere but it didn't work, did once or twice get the android holding an exclamation sign thing once or twice but it did nothing from there
As far as I'm aware it's not been rooted so my question is, anyone know whether I can fix it by downloading a particular rom and trying to get that rom installed with a boot into recovery mode type thing?
Any suggestions I might try welcome

Fixed it now, found an update.zip file, applied that and it's back up and running
Thanks for looking to those that did

Related

[Q] [Bricked] Please Help

Hey Everyone.
I recently went back home from college to find my transformer completely bricked. I have no idea what is wrong with it, and although It was previously rooted, was running prime, and was overclocked, I don't really know exactly what was on it anymore.
As it is now, it will not turn on, and just loops to tge EEE Pad ASUS screen when turned on or off, and does not do anything else. If I attempt to get into recovery by holding tho volume key down, then pressing up, It goes to the android guy with a ! in a triangle.
I really want to get it back working, and hopefully running ICS. I have looked all over and can not find anything that helps. I really want to use it for taking notes in class.
Can anyone please explain to me as if I was an idiot (Which I am) what to do.
It was be greatly appreciated!
Thanks Alot,
Alex
Alex2x3 said:
Hey Everyone.
I recently went back home from college to find my transformer completely bricked. I have no idea what is wrong with it, and although It was previously rooted, was running prime, and was overclocked, I don't really know exactly what was on it anymore.
As it is now, it will not turn on, and just loops to tge EEE Pad ASUS screen when turned on or off, and does not do anything else. If I attempt to get into recovery by holding tho volume key down, then pressing up, It goes to the android guy with a ! in a triangle.
I really want to get it back working, and hopefully running ICS. I have looked all over and can not find anything that helps. I really want to use it for taking notes in class.
Can anyone please explain to me as if I was an idiot (Which I am) what to do.
It was be greatly appreciated!
Thanks Alot,
Alex
Click to expand...
Click to collapse
That Android guy with ! is your stock recovery.
Try Vol down plus power button but instead of Vol Up,
wait till you get the Cold boot or wipe data option. Try cold booting first to see if it work.
If not try wiping data.
I suspect it did an ICS update while you were gone?
Well, first of all what SBK version do you have? (If you dont know, check your serial number, if its B70 or higher, you have SBK2).
Second, try a cold boot by starting it with power + vol-, then wait until you get the option to cold boot.
You can install the official asus 4.0.3 rom by downloading it from their site, unzipping the zip file, rename the new zip to EP101_SDUPDATE.zip (not sure if thats the correct naming), place it in the root of your SD card then boot recovery. It should install the rom then and, hopefully, start.
Id recommend doing that as a last resort though, unless you dont really care about losing whatever you got on the tablet right now.
There are most likely other ways to get it going again.
edit: damn it baseball, dont sneak in with an answer while Im writing my own answer
I've tries both cold booting and wiping and both just freeze the transformer up.
Although the wipe says that it atleast completes before freezing.
The problem is that I can not get into recovery tho, so how am I supposed to load up the official rom? I do not care about losing any data at all.
Any other suggestions? I do not have a b70 transformer btw!
You have recovery but it's stock recovery.
Download the official firmware from ASUS.
Extract the zip file and rename to EP101_SDUPDATE.zip"
Put it on the root of your sd card and bout into recovery
(it's that Android with ! that you saw)
Thanks alot guys that fixed it pretty easilly.
Typing this from it right now.

[Q] 4.0.3 OTA Update Reboots shortly after startup.

Okay, I finally had time to update my A500 to ICS I was at 3.1 and was rooted. I went through several updates to get to ICS. 3.2, 3.2.1, a small patch, then 4.0.3. After the update finished, saying it was successful, my tab will reboot itself no longer than 30 seconds after it gets to the lock screen I don't have time to uninstall any apps that might be interfering with startup, not that i could tell whats doing it, and i don't have time to do the factory reset through the system menus Not sure why but the recovery (power&vol boot) only displays a red triangle over a dead droid so, guess my actual question is, how could i go about correcting this issue? I have ADB if needed, but I don't know were to start. any help would be appreciated. THANKS.
[Edit]
Okay, so I managed to turn off the wifi on my tab and it seems to stop restarting. When I do turn on the wifi, several apps give an error that they have stopped. after the second one pops up the tab then restarts unless the wifi is shut off. Any ideas as to what this may be would be appreciated.
Hi, sorry to say that i have the exact same problem.
Updated today from 3.2 to 4.0.3 and after first boot started the reboot sequence that only stopped after I managed to switch off the wifi...
I investigated a little but it seems this is quite an isolated issue... and all ways are leading to the factory reset...
StarCruiser said:
Hi, sorry to say that i have the exact same problem.
Updated today from 3.2 to 4.0.3 and after first boot started the reboot sequence that only stopped after I managed to switch off the wifi...
I investigated a little but it seems this is quite an isolated issue... and all ways are leading to the factory reset...
Click to expand...
Click to collapse
guess i'll give that a shot, i dont have much installed anyway...
Hi,
Got that problem too. Did a factory reset and it works fine now.
Sent from my HTC Desire HD using XDA
Here's on direct from Acer Support:
(of course us old dogs already know this trick)
Note: Clean boot will erase all the data/information which is saved on your tablet. Recommend you to back up the data before performing a clean boot. (yeah, like you can get in there to save it
1. Shutdown the power (press the power button for long time to shutdown).
2. Press and hold volume up key (the key next to rotation lock) until you finish step 4.
3. Press power button for 3 seconds until you feel device vibrates then release power button.
4. Once you feel device vibrates, very quick to switch on/off "rotation key" many times (this activity has to be done very fast, otherwise it will not success). To ensure you success, switch on/off rotation key when Acer logo appears on screen.
5. Wait for a while (you will see Erase Userdata and Erase Cache on top-left corner on screen), device will reboot and start from OOBE screen.
Managed to get it to work. Appreciate the help. Runs like a champ now.
Sent from my A500 using xda premium

it just froze up, I reset a couple times, then tried power+vol up then..

Not sure what the heck happened to my device. I was using it when it just froze up outta nowhere. I tried resetting it a couple times but it wouldnt get past the android screen. Hard Reset, nothing. So I tried going into APX mode, power+vol up(idk why) then, it wouldnt get past the 'Acer' screen after that. So I let it charge overnight now it doesn't show anything at all. The power button does light up, but thats it. what the heck just happened?
NOTE: I lent out my sdcard with the update.zip in it. would putting my sdcard back in fix the problem or is it bigger than that?
is this thread a possible solution to my problem? problems seem similiar
http://forum.xda-developers.com/showthread.php?t=1874345
can someone please help me find out what happened with this, I really dont wanna call Acer n send it in if I can fix the problem myself
500tab said:
Not sure what the heck happened to my device. I was using it when it just froze up outta nowhere. I tried resetting it a couple times but it wouldnt get past the android screen. Hard Reset, nothing. So I tried going into APX mode, power+vol up(idk why) then, it wouldnt get past the 'Acer' screen after that. So I let it charge overnight now it doesn't show anything at all. The power button does light up, but thats it. what the heck just happened?
NOTE: I lent out my sdcard with the update.zip in it. would putting my sdcard back in fix the problem or is it bigger than that?
is this thread a possible solution to my problem? problems seem similiar
http://forum.xda-developers.com/showthread.php?t=1874345
can someone please help me find out what happened with this, I really dont wanna call Acer n send it in if I can fix the problem myself
Click to expand...
Click to collapse
Eh, well, need to know the condition of the tab. Sounds like it is stuck in APX mode. (Black display, white PWR light). Is this the case?
Generally, you might be able to PWR down, by press and hold the pwr button for several seconds. Then try to boot it normally.
Oh, BTW, Pwr and Vol+ is not how to get it to APX. That usually gets the stock bootloader which really isn't much of anything unless you have an update.zip on your ext sd card.
Were you completely stock? (not rooted or custom rom)
MD
Yes that's the condition, black screen white pwr light. It is rooted, thats it. Running ICS 4.0. I wont be able to get my sd card until wednesday so if I need that update.zip file I'll have to wait a few more days. Its completely off right now, I tried powering on and off a few times and I got nothing just a blank screen. Im unsure, what to try next??
500tab said:
Yes that's the condition, black screen white pwr light. It is rooted, thats it. Running ICS 4.0. I wont be able to get my sd card until wednesday so if I need that update.zip file I'll have to wait a few more days. Its completely off right now, I tried powering on and off a few times and I got nothing just a blank screen. Im unsure, what to try next??
Click to expand...
Click to collapse
Yeah, you're going to need an SD card. And make sure the tab is charged.
In the meantime, you can try a couple things just to see it you can get a different response. However, understand this.
1. You can probably forget any personal data that's stored on it. Photos, downloads, music, etc. Just to prepare you.
2. You probably have a corrupted bootloader partition. How it happens, with a normally functioning tab, nobody really knows.
You can try doing a data wipe. Usually we would wait till you get an SD card, but I'm curious if you can get anything on the display. To do this, with the tablet off, Press and hold PWR, while at the same time, continiously cycle your rotation lock left and right, quickly until you see "erasing user data" or something similar on the display.
Another thing, manually put it into APX mode. This involves using a paper clip, and press and hold the "reset" button near the USB port, then press and hold PWR. Count to 4 and release PWR, and 1 second later release the paperclip. Then plug your tablet into the PC, and see if the PC loads the drivers for it. You should already have installed the Acer USB drivers. If not, get them from the Acer site.
Understand, your chances of getting it going again, are less than 50/50. But, we all will give it a shot.
MD
This is exactly the situation I'm in... Black screen, White power light...
I was in the middle of an app, when tablet rebooted, wouldn't boot back up..
I was able to get into CWM recovery... investigated, and found that /system wouldn't mount... So, I was prepared to re-flash, so I first went to do a nandroid backup of my data folder... I also had an old nandroid backup, so I decided to restore that... After I did that, I couldn't even get into recovery anymore...
I've tried setting my tablet into apx mode, and trying to flash, but they always seem to freeze at "uploading image" (both with afterota unbrick and blackthund3r's tool)
Now, blackthund3r's tool will actually get the acer logo to show up, with "Entering download mode...", so that leads me to think the tablet isn't completely shot? It just gets stuck during the upload image...
Tried the erasing data as suggested by MD, but no luck, just black screen...
What is the sdcard method that you are speaking of? Is there anything else I can try?
Thanks in advance
---------
Edit:
Tried placing update.zip on sdcard for flashing, tried turning on the tablet with volume down...No joy
Hopefully someone has some other ideas for me? Thanks again in advance.
---------
Edit 2:
After a day of searching, finally came across this post.
Fixed and saved my tablet... Whew!

[Q] Trying to fix my A500

Hi, I have acquired an Acer Iconia A500 that was previously rooted(Or so I was told) and ran fine for months until recently. Now it only boots to the Acer Screen. Ill list what I have done so far to try to remedy this problem.
Reset
1. I hold Volume Up, Turn on the power, and switch the Rotational lock on and off until "Erasing Userdata and UserCache (I think, I see those two lines but don't really remember exactly what they were)
2. The device resets and gets stuck at the Acer boot menu.
Load an Update.zip from my sdcard.
1. This method just gets me to the Android guy with his chest open and a red exclamation point above his chest.
I apologize if threads like this already exist I have been searching for hours on how to fix this problem. If anyone is able to help that would be great!

Acer a500 stuck on acer screen

Hi guys i've been on here many times before with my old hd2 and how have problems with an a500 acer. It was running perfectly until i let the battery run right down without realising it. After charging it all it did was go to the acer screen and nothing else, didn't ever get past that to the Android Screen.
I've tried the soft reset and hard reset/factory reset methods of pressing the reset button for 3 seconds or power and volume up plus wiggle of lock button. Its says what it should erasing cache, restarts and still stays at acer logo.
Next I have tried putting the stock rom on the sd card and power and volume down and getting recovery to do its thing but this results in the dead android with a red triangle. Have done this many times with no luck, so have gone through loads of posts on here with the hope one might be useful.
Sadly one points to another and another and nothing is getting me anywhere as whatever post i read it says i need something else in order to install the previous thing i wanted to install.
Can someone please give me a starting point of what to install please.
Is it skrilax or something? What is the first step please. If anyone has a know method of all steps involved I can at least make a start but with there being so many posts with differing methods and me not knowing what the hell i'm doing yet makes this very daunting.
Thanks guys and dolls
Dan

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