Database Users

New Sprint Rom Is Here ???

New sprint rom?? http://forum.ppcgeeks.com/showthread.php?t=10293&page=3
http://download.america.htc.com/RUU_...PL106_Ship.exe

It's been confirmed. That is the new official ROM for Sprint. It fixes the Bluetooth issues among others. No Rev. A or GPS of course, but that was expected.

question is, is this really "better" than the alltel rom that has been available for a long time already over at PPCgeeks...
The alltel rom fixed the BT and alarm problem as well. I'm excited to see that Sprint finally caught up, but I'm wondering if this is better than the setup I currently have.

Well I for one am happy and upset.. I would like to see REV A , as I need the faster upload speeds for sending big files from my 4gb micro sd.

I havent tried the Alltel rom, but the new sprint rom fixes the keyboard lag + wm6 responsiveness problems.

After reading all of the threads over at PPCGeeks, it seems like there are some mixed results on the ROM (to be expected I guess, you can't appease everyone.)
-Most are reporting the BT fix worked correctly.
-I didn't see anyone say that the Alarm fix didn't work
-People are reporting that the OS seems a little faster and better at managing memory, such as reclaiming more when you close an app, etc.
-The radio version on the Sprint ROM is 1.47, compared to 1.40 of the Alltel, some were reporting better reception between this one and the stock rom (1.32 I believe)
-the most widely spread issue I saw was that some users were having issues with their dpad not working. At first, someone pinned it down to sprinttv, as it worked after they removed it, but then others said that the problem returned.
-YMMV, but some reported that when they skipped the sprint customization of the rom (when it starts initially, after the 3 second delay where you can soft reset) it caused issues on their phone. One person said that a workaround for this was to let it install EVERYTHING initially, and then do a hard reset and skip the customization process. It makes sense that if it were something with the EXTRom that it might put something in there that you needed, but again, not sure on this one.
-I can't believe how many people were stuck on the idea that they would be able to use Sprite Backup or SPB Backup to restore all of their stuff. Let me say this again, because I don't think it can be said enough. Unless you are just restoring folders such as your documents or something non-system related, you CANNOT use these programs. You WILL overwrite the new files with the old ones, causing a boatload of issues, if it even works at all. So don't do it, or you will cause yourself some headaches. Activesync remembers the apps you have installed, so just sync afterwards and click the boxes. For your other stuff such as contacts, back those up with a contact backup app or sync with outlook if you've got it.
just my two cents.

kmartburrito said:
After reading all of the threads over at PPCGeeks, it seems like there are some mixed results on the ROM (to be expected I guess, you can't appease everyone.)
-Most are reporting the BT fix worked correctly.
-I didn't see anyone say that the Alarm fix didn't work
-People are reporting that the OS seems a little faster and better at managing memory, such as reclaiming more when you close an app, etc.
-The radio version on the Sprint ROM is 1.47, compared to 1.40 of the Alltel, some were reporting better reception between this one and the stock rom (1.32 I believe)
-the most widely spread issue I saw was that some users were having issues with their dpad not working. At first, someone pinned it down to sprinttv, as it worked after they removed it, but then others said that the problem returned.
-YMMV, but some reported that when they skipped the sprint customization of the rom (when it starts initially, after the 3 second delay where you can soft reset) it caused issues on their phone. One person said that a workaround for this was to let it install EVERYTHING initially, and then do a hard reset and skip the customization process. It makes sense that if it were something with the EXTRom that it might put something in there that you needed, but again, not sure on this one.
-I can't believe how many people were stuck on the idea that they would be able to use Sprite Backup or SPB Backup to restore all of their stuff. Let me say this again, because I don't think it can be said enough. Unless you are just restoring folders such as your documents or something non-system related, you CANNOT use these programs. You WILL overwrite the new files with the old ones, causing a boatload of issues, if it even works at all. So don't do it, or you will cause yourself some headaches. Activesync remembers the apps you have installed, so just sync afterwards and click the boxes. For your other stuff such as contacts, back those up with a contact backup app or sync with outlook if you've got it.
just my two cents.
Click to expand...
Click to collapse
i took the plunge yesterday, i skipped out on all the sprint customization and everything turned out ok....haven't tested bluetooth yet but everything you said seems to be on point...

kmartburrito said:
-YMMV, but some reported that when they skipped the sprint customization of the rom (when it starts initially, after the 3 second delay where you can soft reset) it caused issues on their phone. One person said that a workaround for this was to let it install EVERYTHING initially, and then do a hard reset and skip the customization process. It makes sense that if it were something with the EXTRom that it might put something in there that you needed, but again, not sure on this one.
Click to expand...
Click to collapse
Just to clarify this is part. A hard reset will completely erase any carrier customizations there is absolutely no reason for installing extrom, hard resetting then skipping. Just start out with the hard reset, skip customizations and you'll be good to go.
Although there are still the other bugs with the update =)

Just installed it a while ago, skipped the sprint customizations, everything seems to be running good and actually noticeably quicker than before. New startup screen is cool too, no problems thus far =)

do yourself a favor and wait for the next rom. If you didn't already experiance it, your device will lock up and go to sleep requiring a soft reset...very unusable. and BT will turn off after a few minutes randomly.
load the colonel's rom on, it's much better imho

Seems to only happen to some people though. I have had my phone on pretty much straight since the rom update.

there seems to be a major bluetooth issue where the BT just shuts off periodically.. Not sure how,but they found a way to make bluetooth even worse!
I can't carry on a conversation without BT shutting off on me.. (or use the gps without it shutting off/etc..)
-mark

I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
1. What programs are installed that could cause problems?
2. What registry hacks have been done that may cause problems?
3. What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron

GoodThings2Life said:
I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
1. What programs are installed that could cause problems?
2. What registry hacks have been done that may cause problems?
3. What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron
Click to expand...
Click to collapse
My experience is as simple and "vanilla" as it gets:
-Loaded new ROM
-Hard reset
-Stopped customizations
-Installed NO apps, did not turn on BT, made no calls, did nothing else
-3 DSODs in 4 hours
-Did a second flash (from a second computer with a freshly downloaded ROM)
-Hard reset
-Allowed customizations to run
-Again no apps, BT or calls
-DSOD within an hour

wsparvis said:
My experience is as simple and "vanilla" as it gets:
-Loaded new ROM
-Hard reset
-Stopped customizations
-Installed NO apps, did not turn on BT, made no calls, did nothing else
-3 DSODs in 4 hours
-Did a second flash (from a second computer with a freshly downloaded ROM)
-Hard reset
-Allowed customizations to run
-Again no apps, BT or calls
-DSOD within an hour
Click to expand...
Click to collapse
Sounds atypical to me, given that most users are updating without issue and experiencing better results. I have no reason to doubt your experience though... it sounds like you have faulty hardware, but here's a download link to the previous firmware if you're interested in trying it out first:
http://www.htcamerica.net/support/mogul/software-downloads.html

No, "most" users are not experiencing better results. I've been using this ROM with poor results, as have many others. Read this thread for many sad tales of woe:
http://forum.ppcgeeks.com/showthread.php?t=10302
Basically, the new ROM does fix a bunch of things, but breaks others, so I would not recommend installing this ROM.
1) Locks up when changing from Sprint to roaming. You can test this by manually switching from Sprint to roaming and back a few times, you WILL get a phone lockup.
2) BT turns off randomly for many users.
3) Turn on BT, let unit sit for a few minutes until it goes to sleep, turn unit back on, dpad no longer works. I have seen this myself many times.
Don't install this update --- use the Alltel ROM or wait for another update.

GoodThings2Life said:
Sounds atypical to me, given that most users are updating without issue and experiencing better results. I have no reason to doubt your experience though... it sounds like you have faulty hardware, but here's a download link to the previous firmware if you're interested in trying it out first:
http://www.htcamerica.net/support/mogul/software-downloads.html
Click to expand...
Click to collapse
1) You're incorrect in stating that most users have no problems, etc. Some do, some don't. Read the posts at ppcgeeks, pdaphonehome, BAW, hofo. I am not at all alone in having problems.
2) I downgraded 2 days ago, and my Mogul runs fine again - just exactly like it did for the 1st 3 months I had it. It's not my hardware! It's a bad ROM release.

Not everyone uses the phone in the same way at all. So of course some people will not see the same problems that others do.

If you never use Bluetooth and never roam, then this ROM will work for you. Otherwise, it will cause problems. For me, Bluetooth works much better in 2.09, and I rarely if ever see lockups as I have with 2.16. So, I'm going with 2.09 for now. The alarm problem IS fixed in 2.16 but I never use alarms on my phone so it's not an issue for me. Freezes when roaming ARE a problem.

cbunting said:
do yourself a favor and wait for the next rom. If you didn't already experiance it, your device will lock up and go to sleep requiring a soft reset...very unusable. and BT will turn off after a few minutes randomly.
load the colonel's rom on, it's much better imho
Click to expand...
Click to collapse
is colonels rom built on the alltel core rom? if so it may be our best bet as of now.

Wifi not starting - solution yet? (Maybe WMWifirouter related?)

My wifi won't start. Whether it's through TouchFLO's comm manager or Window's own Wifi connection, it will give me the "Busy" rotary and then nothing happens.
I know exactly when the problem first appeared, though. I was using WMWifirouter (an ancient version, .8 or .9 something) while it was tethered to a Macbook for power (I think on ActiveSync, but I don't remember). From what I gather, that might not have been a good idea, or, rather, that theoretically should not have worked. But, it did. I disconnected the phone, and since then I've had the aforementioned wifi issue.
I've searched XDA and Google, and it seems the best answer I can find is to hard reset and see if it works. However, it seems that for a large majority of people who tried this method, the problem doesn't go away.
I'm hesitant to try a hard reset, as my HD's been working fine for the past 5 months and I've got a lot of time and work put into it, when it might not get me anywhere.
Hence, I'm asking if anyone's come across a solution to this problem that might work. I'm hoping it might be as easy as a registry tweak (I have seen some "solutions" that involve the registry, but they don't appear to apply in this case).
Since I'm in the US, and the HD is not officially provided by any carriers, I might have a lot of trouble getting any kind of warranty work done on it, and that also entails losing the phone for 2+ months, as best I can tell.
I might try flashing a newer HTC ROM, although I would be pretty mystified that my old ROM suddenly wasn't good enough. Maybe it's just that a new factory ROM would place the correct registry settings back in order?
Sorry for the long post, I'm just frustrated that I am unable to use wifi and that I'm starting to think the only solution will be to get a new phone or live without it.
Does anyone have any thoughts?
(I've looked at several threads on XDA already, none of them were at all resolved or even directly discussing the HD, so I think it's okay to post this thread.)
EDIT: I could tell I was going to get no response here, so I just went ahead and hard reset the device. That seems to have fixed it, for now. Wifi's working how it should. I'm adding this edit here for anyone else has this problem.

Just a bump, and also to add that when I run WMWifirouter with logging, it shows that it fails to Rebind the WLAN and also the CM-Set fails, if that is any clue.

Another detail, I notice that under Settings > Connections > Wi-Fi > Advanced > Advanced, there is nothing under Status, MAC, IP...I'm guessing that will always be empty if it's not connected? If not, are there values I should fill in?

I think my Dream is toasted... OR My experience with the "blue light"

Recently my phone started acting a little unusual. For instance, composed email weren't being sent out while syncing and a wipe and reflash seemed to fix it at first. This problem continued to get worse and at the same time, I started getting SD card ejected notifications seemingly without reason. Now it's to the point that my phone is completely unusable/useless. IF it boots all the way up, it will lock and then just go black. I have to remove the battery for some time to get it to turn on again. This includes loading the SPL and the Recovery interface. The ONLY way my fone will act semi-normal is if I remove the SIM card and boot it. Then eventually it will again just shut-off. I have reverted back to an older SPL with no luck (was using Haykuro's latest one until now). I have loaded multiple radio's with no luck (after reverting the SPL of course). I have tried multiple ROM builds, JF's, Cyanogens and Haykuro with no luck. This really sux. 4 month old fone and seems the radio might be fried. VERY disappointed in the quality. I hope I can get some help and warranty the phone. I am thankful I unlocked my old Blackjack and am able to use it for now. Just though I would share my tale of woe. I am not sure exactly what caused this. Maybe too much flashing? Not sure, but be aware; I feel like maybe I played too much with my phone. That last part REALLY sux cause I love my fone. I LOVE that I can play with it and install all of the great ROMs and themes. Anyway, best of luck to all you Dream owners. I hope I dont have to buy another one (cant afford it )
My fone is not bricked it just seems unstable in every way. Sad day 4 me
[UPDATE]
Before I made this post, I turned on the blue LED (holding trackball and power) and just let my phone sit there. Didn't really have a good reason to do so other than 'why not?'. Anyway, shortly after making this post, I couldn't just leave it alone so I picked up my phone again (I really do love it that much lol). While holding it and just thinking about my less and desirable situation, I noticed the back of the fone was warm like it is when you've been using it for some time. I couldn't help but think that the blue light was indicating that "something" was going on in the background so I just began pushing the buttons on the front and no specific way just randomly and all the sudden my fone rebooted. Sorry I can't say how long it was in "blue light" mode.
Now everything I had experienced and read concerning the "blue light" indicated the only way to get it out of this mode is to 1) remove the battery or 2) let the battery just die on its own. So you can imagine my surprise when the fone just rebooted. It booted up (no SIM inserted) and seem to be fine, but as I mentioned before, this had happened only to lock up and reboot itself. I just began using it as much as I could to see if it would fail again and it seemed to keep going fine so I thought "why not insert the sim again?" So...
With SIM inserted, the fone booted up fine. Again I began to put it through its paces and everything is good so far. Makes call (too late to have someone test call me), browses, downloads market, basically everything with no lockups and no reboots leaving all keys unresponsive. Damn I was happy! But not too much just yet. I'll let it keep going for sometime to make sure it's good, but I can't help but to think that putting my fone into "blue light" mode somehow "fixed" my fone fo lack of a better word. I am perplexed but pleased. Will update later after some decent testing time has gone by. I remain hopeful and regret my earlier comments regarding the fone's quality. I hope I remain regretful of this lol.

Interesting. Can you tell what EXACTLY was on the SDCARD when this happened?

lbcoder:
When this problem first happened on my phone I had folders containing my AppManager backups, ringtones, NES ROMS, camera pix and video files. It's the SD card I always have in there. I don't use apps2sd. I thought maybe there some problem with this card so I tried 2 other SDs I have with the same results; instability. I even tried a clean build with no SD card (as well as with and without SIM); all with the same results. I tried every possibly combination as a form of troubleshooting.
When I put it into blue light mode, the SD card that was installed contained DCIM (pix), appmanager, mp3s, video files, 2 different radios in .zip form (radio 1.22 and the sappire radio; neither with the name update.zip), .footprints folder, ime folder and that's about it. Did u have something in mind?
BTW, I wish I could edit the name of my thread to show there's an update...

The Blue LED has some other purpose and is simply not a "lock". That just seems silly and useless, especially since you'll find if you put it into this 'mode' it will drain your battery fairly quickly for a 'lock' mode (like 12 hours).
There's more than a 'lock' going on here...

I agree. It's doing something in the background other than just being a type of "lock". I'm don't want to claim that it fixed my phone because I have no idea what it's doing when that little blue lights is on. I am saying that it seems a little more than coincidental that my fubared fone (my feeling at the time) began to "magically" work after putting it into this mode and its subsequent reboot. I am really glad I did.
No amount of: fastboot erase "partition name", data wipes, radio/spl/rom flashing helped my fone. I was going to try and get warranty today, but now I don't need to. Back running ION and happy as h3ll! Maybe this will help someone else with a fone that refuses to function correct. Maybe it won't, but I definitely wanted to share my experience with it.

BTW, I was running Cyanogens 3.4 JF mod at the time this began. I understand some other people have had some similar issues as seen here:
http://forum.xda-developers.com/showthread.php?t=525306
These problems are very similar to what I was having, but mine seem irrecoverable even after flashing EVERYTHING. Just food for thought...

I wonder if it found one of those radios and did something with it?

For that thread, Cyanogen has stated that the main issue is in the kernel. The memory killer kicks in and kills essential processes thus result in a crash. He stated that he's looking into it and the fix will likely be in 3.4.1 or one of the iterations after that. I'm not sure if your suffering from the same thing though. None of them seem to have the same symptoms as you do.

hamshu said:
For that thread, Cyanogen has stated that the main issue is in the kernel. The memory killer kicks in and kills essential processes thus result in a crash. He stated that he's looking into it and the fix will likely be in 3.4.1 or one of the iterations after that. I'm not sure if your suffering from the same thing though. None of them seem to have the same symptoms as you do.
Click to expand...
Click to collapse
This is why I stay on Google Ion. It's clean, stable and fast. All these "optimized" builds seem plauged by bugs and quirks.

lbcoder said:
I wonder if it found one of those radios and did something with it?
Click to expand...
Click to collapse
Interesting thought. But it would have to have parsed the file and made a determination on its own as to whether or not it was a valid radio. Neither were named update.zip at the time. Also, I had already downgraded the radio to one of the versions that existed in file name radio_1.22.zip that was on the SD. That allowed me to downgrade the SPL without bricking because at the time I was running Haykuro's newest SPL (which I have since reflashed to my now functioning fone).
For that thread, Cyanogen has stated that the main issue is in the kernel. The memory killer kicks in and kills essential processes thus result in a crash. He stated that he's looking into it and the fix will likely be in 3.4.1 or one of the iterations after that. I'm not sure if your suffering from the same thing though. None of them seem to have the same symptoms as you do.
Click to expand...
Click to collapse
Actually I described pretty much the problem quoted below that is in the thread that I referenced earlier:
tearsphere said:
Can someone please help me..
I installed Cyanogen 3.4 when it got released a few days ago and it was running smoothly.. I think he is a genious. Just today my phone shut off on its own and I had to take the battery out and put it back in to get it to come back on.
Click to expand...
Click to collapse
So I guess it could be open to interpretation. I think Cyanogen does amazing work. I have great respect for him and all his efforts that have given us more functionality with our Dream fones. As I said, it's food for thought. I'm not drawing any conclusions as they would be based on conjecture.
I am intrigued by the blue light mode. I really wish we knew exactly what purpose it serves.

Bluetooth and Wifi broken

I have absolutely no idea what is going on with this. Currently when i try and turn on bluetooth it will sit and think for about 15 seconds like it's turning the radio on, then just fail and go back to thinking the radio is off. When i try to activate wifi it does the same, but says error.
I am running neutrino 2.7, but was seeing this on 2.6 as well. I did a full wipe and re-install last night, and installed apps one by one to try and find what broke it. I thought i had identified google voice as the culprit, but with that uninstalled and almost no other apps installed bluetooth and wifi broke this morning.
if i flash a radio it will fix it maybe once in 5 tries, and only for about 20 minutes or so, then it fails again.
this started last week around the same time AT&T started throttling my data for going over 3.5gigs. No idea if that is related.
any ideas, things to try, etc?

Make a backup and flash the stock rom and stock radio for that rom, see if it still happens. I've read of others having wifi and bluetooth problems, you may try reading in those threads.
Sent from my MB860 using xda premium

Problem!!
you resolved the problem??? any idea???

nope, not yet. I've tried other kernels, and other versions of neutrino (was on EE, tried GT), nothing. Even with a clean wipe it's being dumb.
Downloaded the stock AT&T rom in fruitcake form, going to try that next.
From some reading i think there might actually be some phones with a hardware defect where some soldering wears out and starts messing up the bluetooth/wifi. I'm praying that isn't my phone because i'm well out of warranty.

i have the same issue on CM9 as of yesterday. no amount of wipes or different CM9 roms helps, haven't tried any GB roms yet though.

check this thread:
http://forum.xda-developers.com/showthread.php?t=1205775&highlight=wifi+error

i've read that.
flashed stock AT&T rom today, still have problems. not amused.
backing up my data, formatting all sd cards, wiping everything and trying again.

I'm with this problem too, Im running morrisoft rom since last month and I didn't any update, change configs or flash anything before It starts, so wierd...my wifi+bluetooth was working at night them in the next day it wasn't anymore lol..
(it happened today btw)
i ill try change my rom and see what happens...

same issue on a completely clean wipe. pretty sure at this point it's a hardware issue and not software.
I'll try the "fix" posted in the other threat at some point.

clean wipe has no effect. Wifi will sporadically work, bluetooth won't. I'm pretty sure based on how inconsistent the issue is this is a hardware issue. Not amused at all. No warranty left on this phone, and no upgrade until october.

This must be a pretty common problem. I had the exact same issue as OP, tried everything to fix it and nothing. Thankfully, I had an upgrade waiting for me. I tried to send mine in for warranty repair but no dice because of the bootloader being unlocked. (I even flashed it back to stock so that it didn't say "UNLOCKED")

taylrjones said:
This must be a pretty common problem. I had the exact same issue as OP, tried everything to fix it and nothing. Thankfully, I had an upgrade waiting for me. I tried to send mine in for warranty repair but no dice because of the bootloader being unlocked. (I even flashed it back to stock so that it didn't say "UNLOCKED")
Click to expand...
Click to collapse
They didn't want to repair it because they knew it had been unlocked? Are we talking about motorola?

same thing happened to mine..... it was a hardware issue, had it replaced...sorry..

Cannot update PRL or Profile Error codes

So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?

If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app

I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.

tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
Click to expand...
Click to collapse
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...

rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
Click to expand...
Click to collapse
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.

tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
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Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).

rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
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Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk

tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
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Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel

rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
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Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.

Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.

rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
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Bootloader and software version both show up as NG2 on Device Info.

tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
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I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.

I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk

tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
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I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...

rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
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I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.

Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:

Sprint online nor the store could fix it so I got a new one.

No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.

I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help

00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
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Have you done a factory reset via recovery? Or you might want to flash latest full stock