Whenever I try to purchase an app, it errors out and gives me "Order canceled due to internal error in Market." I am trying to purchase Project M, but it will not let me, and it will not let me purchase any app it appears. I wiped data, but still no dice, any ideas?
Have you tried web version?
Can't I need to bill my sprint account, and cannot do that from the web market
Have it worked before?
What is your Market version?
Yea it worked up until the end of the app sale, since then it is a no go. I have 3.4.4... Dunno if there is something wrong with my account or not
Looks like I aint the only one though, hopefully google will fix this soon
Well now the apps show purchased, but it won't let me download them, just says starting download
You can login into Google Wallet and verify transactions.
Google Wallet says that it is purchased, however when I hit install, it will only say in "Starting download". I even tried to revert to the old market, and did a refund, and then repurchased it, this is when it stated that the purchase went through for Google Wallet, it wouldn't let me download it with the old market, so I reflashed my rom hoping it would help, it didn't. I cannot download paid apps, is anyone else able to download projectm?
Remember reading if you do a factory reset or something you can get the free credit twice on two different accounts. True? If so how?
Sent from my SAMSUNG-SGH-I727 using xda premium
I highly doubt it, and activating a second nexus on an account does not get you the credit a second time either.
Loop hole was fixed.
It's been fixed to limit to one $25 credit per CSSN in addition to one Google account if you own multiple units.
mi7chy said:
It's been fixed to limit to one $25 credit per CSSN in addition to one Google account if you own multiple units.
Click to expand...
Click to collapse
I bought an open box from Staples today. Was happy they had in stock and didn't know how to check if the credit had been used or not. I've tried a factory reset and I'm using my Gplay account that is linked to my phone so I know my account is active. I completed the CC form and have not received an email and when I try to buy an apps I continue to get the "add a card to get $25 credit" message even if I have the same card now listed 2x. Any idea how I can still avail of the credit? Is there a way to reach Google?
when i got my first unit, we used it to activate a bunch of accounts and we all got the 25 credit (reset, rinse, repeat)
only that they was limited to 1 was the 10 dollar from google wallet
they fixed the glitch now
sfsilicon said:
I bought an open box from Staples today. Was happy they had in stock and didn't know how to check if the credit had been used or not. I've tried a factory reset and I'm using my Gplay account that is linked to my phone so I know my account is active. I completed the CC form and have not received an email and when I try to buy an apps I continue to get the "add a card to get $25 credit" message even if I have the same card now listed 2x. Any idea how I can still avail of the credit? Is there a way to reach Google?
Click to expand...
Click to collapse
There was a thread on this. The suggestion was to remove all credit cards from your Google Play account then perform a factory reset. You should see the offer when you sign in then should immediately get an Gmail notification regarding the credit. If you don't then the credit has already been claimed by that CSSN in Google's database. Try contacting Google to reset it on their end or take it back for a new sealed unit.
There are dozens of threads about this issue, but no-one knows how to solve it. It's time to badger Google about it. Here's how:
Click this link:
http://support.google.com/googleplay/bin/request.py?&policy=apps&contact_type=contact_policy
Select "Payment, purchasing or pricing", then "Other" (do not select "My payment method is grayed out" as it takes you nowhere).
Type your name, then your Google order number if you know what it is. I don't, so I just typed "NA".
Under Issue description I typed the following:
"I can't use my Google Play balance ($25.00) for any order. This option is grayed out and the following error is displayed: "This payment method cannot be used for this purchase. (RBC)". Please advise.
Thanks,
[my name]"
Where did you activate your Nexus 7 and which country do you use it in? It's only possible to use the 25USD in the USA as far as I know. This is how I bypassed it in the UK (Wanted to buy TV shows, Music etc).
1. Download and install Hotspot Shield.
2. Download and install Connectify.
Doing this will;
1. Make your connection think it's a USA connection via a proxy
2. Allow you to forward the USA connection to your Nexus 7 using a personal WIFI Hotspot.
Now my Nexus 7 thinks it is in the USA and this allows me to use Play Music, Play Magazines, Play Movies AND TV (This includes buying it).
Please NOTE this is my second Nexus 7. The first one I used on my primary email and received the £15 then I tried this with my second. I used a new gmail address and to my surprise it works flawlessly. That is untill I run out of Credit. I've now added both emails to my Nexus(es?) and can access all the Apps and Games from my UK account and everything else from my US account. My only gripe is all the prices are in USD and have to buy apps and games on my other device to stop it from realising I'm not in the USA.
I'm getting this error
TheChaoticLlama said:
Where did you activate your Nexus 7 and which country do you use it in? It's only possible to use the 25USD in the USA as far as I know.
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Click to collapse
To the best of my knowledge I used a US-based VPN throughout the process. Maybe I missed something.
Bamboo_flute said:
I'm getting this error
Click to expand...
Click to collapse
Then please report it to Google. The more support tickets they get about this issue, the less likely they are to ignore it.
Google's reply but helpless
I get the replay from Google for same subject but it is not helpful at all. Can anyone work out ?
The contents of Google reply as below:
I appreciate you writing in with your question. I understand you are trying to use your $25 credit, but the option is grayed out. I know how frustrating this can be, especially when you would like to use it. Below I have provided the info needed to help you with this issue. And some explanation on the credit itself.
Your Google Play $25 credit is our gift to you when you have, or add, a valid form of payment to your Google Wallet account.
Your Google Play credit is ready to use right away. Just open the Google Play Store app on your Nexus 7 or visit play.google.com and start shopping, and remember to select “Google Play balance” when you’re checking out. If you have credit remaining, you can use it on your next Google Play purchase.
Your Google Play credit can only be used on Google Play. You can shop on the web at play.google.com or on the Google Play Store app on your phone.
*Note that the $25 credit may not be used to buy a subscription or in the Devices section of play.google.com toward the purchase of a Nexus device or on any device accessories.
Google Play credit can not be combined with other payment methods and is not redeemable for cash. For full terms and conditions, please visit: http://play.google.com/intl/en_us/about/offer-terms.html
If I can assist you further or if you have any concerns, please let me know.
Regards,
Coty
The Google Play Support Team
oren_b said:
There are dozens of threads about this issue, but no-one knows how to solve it. It's time to badger Google about it. Here's how:
Click this link:
http://support.google.com/googleplay/bin/request.py?&policy=apps&contact_type=contact_policy
Select "Payment, purchasing or pricing", then "Other" (do not select "My payment method is grayed out" as it takes you nowhere).
Type your name, then your Google order number if you know what it is. I don't, so I just typed "NA".
Under Issue description I typed the following:
"I can't use my Google Play balance ($25.00) for any order. This option is grayed out and the following error is displayed: "This payment method cannot be used for this purchase. (RBC)". Please advise.
Thanks,
[my name]"
Click to expand...
Click to collapse
I think they're deliberately being useless. It's more cost-effective for Google to keep the $25 (multiplied by the number of users) than to actually provide this sum to customers.
I have written to Google and have received 4 replies from the CS person who kept copy pasting information from the FAQs. None of their copy-pasted information had anything to do with what I was telling them. >_> I'm so frustrated... Not so much that I can't access the remaining balance I have but rather that I can't change my home address...
alright guys. Quick question. Has anyone had any of the "secure element" issues on the Nexus 4? I have been looking around and not found anything related to the N4 talking about the secure element. Lots of stuff on the old G-Nex and Nexus S forums though.
To be clear, I am NOT having the error message about secure element come up on the screen. However, after my most recent flash every time I try to use wallet, the paypass terminal says "unable to authorize payment, try another card". Again, there is no "secure element" message, just an error on the paypass terminal.
I tried it on the vending machines at my work and it erred. I then went to CVS just to try it there and it also said the card couldn't be authorized.
I called Google and they said that they see the transactions attempt to go through but show that the card is being declined at point of sale. So, it makes me think that it is not an outage on Google or even a secure element issue. After all, no secure element error code and if it at least attempts to go through, seems to not be secure element.
So, I figured it may be a google wallet outage. Nope. I then figured maybe paypass was down. Nope, it worked with other cards. But every time I try to use the phone it simply rejects the payment. And yes, I know the card my wallet account is linked to is still good...
I flashed a complete factory image back to stock unrooted and it still wont go through.
And I was also sure to always wipe the app before I flashed anything, so I don't think the secure element would have been damaged anyhow, but just seeing if perhaps anyone knows of a secure element issue or some other issue.
Thanks for your time and assistance.
thos25 said:
alright guys. Quick question. Has anyone had any of the "secure element" issues on the Nexus 4? I have been looking around and not found anything related to the N4 talking about the secure element. Lots of stuff on the old G-Nex and Nexus S forums though.
To be clear, I am NOT having the error message about secure element come up on the screen. However, after my most recent flash every time I try to use wallet, the paypass terminal says "unable to authorize payment, try another card". Again, there is no "secure element" message, just an error on the paypass terminal.
I tried it on the vending machines at my work and it erred. I then went to CVS just to try it there and it also said the card couldn't be authorized.
I called Google and they said that they see the transactions attempt to go through but show that the card is being declined at point of sale. So, it makes me think that it is not an outage on Google or even a secure element issue. After all, no secure element error code and if it at least attempts to go through, seems to not be secure element.
So, I figured it may be a google wallet outage. Nope. I then figured maybe paypass was down. Nope, it worked with other cards. But every time I try to use the phone it simply rejects the payment. And yes, I know the card my wallet account is linked to is still good...
I flashed a complete factory image back to stock unrooted and it still wont go through.
And I was also sure to always wipe the app before I flashed anything, so I don't think the secure element would have been damaged anyhow, but just seeing if perhaps anyone knows of a secure element issue or some other issue.
Thanks for your time and assistance.
Click to expand...
Click to collapse
On your phone, go to Wallet > Settings > Reset Google Wallet app, then clear the app data in settings.
Next, on a PC, go to https://wallet.google.com/manage/ and remove all payment cards.
Back on your phone, setup wallet and add the credit cards there.
I had the issue once on my Nexus S and this fixed it for me.
SpookyTunes said:
On your phone, go to Wallet > Settings > Reset Google Wallet app, then clear the app data in settings.
Next, on a PC, go to https://wallet.google.com/manage/ and remove all payment cards.
Back on your phone, setup wallet and add the credit cards there.
I had the issue once on my Nexus S and this fixed it for me.
Click to expand...
Click to collapse
thanks. I'll give it a shot. Hopefully this fixes it. Seemed strange since I wasn't getting an error message but the point of sale is rejecting it. Google said it is showing up on their end as declining for expired card, but I know the cards aren't expired.
We will see. My main concern was simply that this is a Secure Element issue and perhaps the newest version of wallet just doesn't indicate it.
Ill report back soon.
thos25 said:
thanks. I'll give it a shot. Hopefully this fixes it. Seemed strange since I wasn't getting an error message but the point of sale is rejecting it. Google said it is showing up on their end as declining for expired card, but I know the cards aren't expired.
We will see. My main concern was simply that this is a Secure Element issue and perhaps the newest version of wallet just doesn't indicate it.
Ill report back soon.
Click to expand...
Click to collapse
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
SpookyTunes said:
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
Click to expand...
Click to collapse
Unfortunately no dice.
I wiped the app. Diabled it. uninstalled all updates. I went all out just to make sure to clear everything. And of course wiped all data from within the app itself prior to clearing data and cache, etc.
Deleted all payment info off of the google account using the link you provided.
Then I enabled the app, reinstalled updates and entered all new payment information. No dice.
So then I added in a card which I have never even had linked to the google wallet account. I figured perhaps just the card itself is somehow jacked up within Google network (expiration date or something). I tried the brand new card which has never been used before and it failed to authorize as well.
Im a bit lost at this point with other things to try. I do have a couple of old nandroids which I can try, but I am not sure if it will resolve the issue as I had already tried another one without success.
Any other ideas guys?
thos25 said:
Unfortunately no dice.
I wiped the app. Diabled it. uninstalled all updates. I went all out just to make sure to clear everything. And of course wiped all data from within the app itself prior to clearing data and cache, etc.
Deleted all payment info off of the google account using the link you provided.
Then I enabled the app, reinstalled updates and entered all new payment information. No dice.
So then I added in a card which I have never even had linked to the google wallet account. I figured perhaps just the card itself is somehow jacked up within Google network (expiration date or something). I tried the brand new card which has never been used before and it failed to authorize as well.
Im a bit lost at this point with other things to try. I do have a couple of old nandroids which I can try, but I am not sure if it will resolve the issue as I had already tried another one without success.
Any other ideas guys?
Click to expand...
Click to collapse
Only flash back to stock 4.2.2 ROM and re-lock the bootloader. Also try skipping the update to Wallet.
I'm actually on stock 4.2.2 now. I tried to flash factory image after it wasn't working on a custom ROM.
Boot loader didn't get locked though. I won't be able to try anything else until Monday though since the only readily available pay pass is on the vending machines at work.
Sent from my Nexus 4 using xda app-developers app
SpookyTunes said:
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
Click to expand...
Click to collapse
Something like this did occur back when Google was providing Nexus 7 users with I think $10 wallet credit. People would restore their accounts (or maybe just sync a new account, not too sure), and get their credit again, essentially, infinite spending (within that limit)
Okay. So I am back at work with access to a vending machine with an NFC reader…
I have tried several things with no luck. First, I noticed there was a “verify your identity” section under wallet settings.
1) I verified my identity figuring perhaps it needed verification before it would allow any transactions. That didn’t work.
2) I have an NFC payment on 5/24 so I restored my 5/24 nand to try to see if that would restore functionality. It didn’t.
3) I then flashed the 5/25 update to the CM Nightly ROM I used on 5/24. I know I had done this so I figured I would try that. Plus, I have an NFC payment on 5/25 (last time NFC was used) so I figured I would try that. No luck.
I am really confused. I am not getting a secure element error, so I don’t think the chip is locked out. I called my CC company and they see the transaction come through and approve it, but never get a charge on it. Google also says they see the transaction request. This means the phone is sending the information as it should, which also makes me think the chip is NOT locked out. If flashing prior ROMS didn’t work, and flashing a complete factory image doesn’t work, it makes me think it has to be on Googles end somewhere.
I wonder if perhaps the virtual card I was assigned from Bancorp is somehow messed up.
another update. I added a new gmail account to the phone. Basically I created a new gmail just to try something.
I then reset the app, added the new gmail account info to the phone. I then set it up using all of my same payment information. Once the app was set up I tried it out at the vending machine and it worked.
So, since using an entirely new account works. This pretty much confirms that the app itself is not messed up and that there is no issue with the secure element either.
After I confirmed that the app works using a new account, I then reset the app, put in my actual gmail account again, and set up wallet again. This time it didn’t work. At this point I would say it is pretty safe to assume that it is definitely an issue with google wallet on googles end or perhaps on Bancorp Money Networks end.
I've been having this exact same issue with my Nexus 4. Still have not been able to fix it. I just tried setting it up with another account that I don't recall ever really having had Wallet with and that still didn't work. I have not tried to make a completely new gmail account yet. It's very weird, you'd think Google Wallet would just send the same info as my actual credit card does, the blink function in that one works fine.
I am having the same problem on my Gen Nex as well. Very annoying!
I've been able to use it in a few different places without problems now. I haven't gone back to these vending machines at work though so I don't know if Google ever did something after I contacted them. I was so upset when I contacted them because I explain my problem with as many details as possible, I am very clear about how I have a Nexus 4 and how this used to work fine. They reply back to me with some dumb generic message about how in order to use the NFC function in Wallet I have to have a NFC enabled device, which isn't even true because you can't use Google wallet on most phones NFC or not. Honestly it's like they just didn't read my email at all. I emailed them back asking if they even read the email but they never got back to me.