[Q] Trouble installing manual OTA - Acer Iconia A500

I tried manually installing the 3.2.1 OTA manually and am having trouble. The update begins install then stops and goes to the android with !.
I started to then wonder if the update wont apply because the tablet used to be rooted.
Im on 3.2
Build is :Acer_A500_7.006.01_EMEA_CUS7
Kernel is :2.6.36.3+
Any help or suggestion is appreciated.

drftvlvo240 said:
I tried manually installing the 3.2.1 OTA manually and am having trouble. The update begins install then stops and goes to the android with !.
I started to then wonder if the update wont apply because the tablet used to be rooted.
Im on 3.2
Build is :Acer_A500_7.006.01_EMEA_CUS7
Kernel is :2.6.36.3+
Any help or suggestion is appreciated.
Click to expand...
Click to collapse
You have to be totally stock (or 99.9%) for the OTA to install. You also have to have a compatible version.
So, yes you are correct if during your rooting you changed something. Or the OTA you are manually trying to install is not compatible.
TD

The tablet is totally stock afaik. Is that a stock build #?

timmyDean said:
You have to be totally stock (or 99.9%) for the OTA to install. You also have to have a compatible version.
So, yes you are correct if during your rooting you changed something. Or the OTA you are manually trying to install is not compatible.
TD
Click to expand...
Click to collapse
This may be the case. Was the device brand new when you got it or refurbished. If the later then it may have been rooted and that's why you cant update using the official rom. I would try to install one of the rooted stock version Rom and see if it installs. Better yet turn off the device and hold the volume down(landscape) and power buttons at the same time and see if cwm or Acer recover comes up

Related

[Q] Update to 3.2 failed

Dear all,
I got a update notification today. I was so happy to see that.
I spent 20 mins on downloading this firm, but after the unzipping procedure,
it exit Andriod OS and reboot to a DOS-like system.
I saw a bee on the screen, there was a ProcessBar under this bee.
When the process went to around 20%, the process was failed and a "!" was shown up.
I installed Acer Recovery Installer on my tablet and I have Recovery on it as well.
Is it the reason why I cannot update my OS?
Help!!!!!
Easier way to get official OTA updates from acer is to be full stock :
- stock rom
- stock recovery / bootloader
Remember that updating to stock 3.2 will makes you lose root
franva said:
Dear all,
I got a update notification today. I was so happy to see that.
I spent 20 mins on downloading this firm, but after the unzipping procedure,
it exit Andriod OS and reboot to a DOS-like system.
I saw a bee on the screen, there was a ProcessBar under this bee.
When the process went to around 20%, the process was failed and a "!" was shown up.
I installed Acer Recovery Installer on my tablet and I have Recovery on it as well.
Is it the reason why I cannot update my OS?
Help!!!!!
Click to expand...
Click to collapse
Must remove root and all mods and reflash stock recovery. Maybe not all, but that should work.
shaun298 said:
Must remove root and all mods and reflash stock recovery. Maybe not all, but that should work.
Click to expand...
Click to collapse
Are there instructions on how to do this?
Update 3.2 failed
Hello, I have the same problem, I can install the stock with CWM? if so, where can I download? the ROM?
(sorry for my bad english)
My device is Acer Iconia Tab A501
I am having quite a bit of problem updating my A500. After the update downloaded the first time, it gave me an error saying update is invalid. After that it is constantly trying to download. As soon as 357 MB is downloaded, instead of asking me whether to install now or later, it just goes ahead and tries to re-download all over again. As you know it takes some 20 mins to get the whole 357MB over wifi, so I went ahead and unchecked the automatic update checkbox in system update. Does anyone know where the downloaded file ends up? I could just try to run it from that location.
My system was rooted, but once I got the last ROM update (3.1), the tablet was unrooted and none of the rooted apps work anymore. So I don't think I should be having root related issues unlike some of you who are having problems. Any help is appreciated.
Fix for "Invalid Update" problem .....
Samaruf,
I suggest that you have a look at Post #4 in the following thread......
http://forum.xda-developers.com/showthread.php?p=18132338#post18132338
This thread appears to be focused on a different problem. The resolution to your problem is at the above thread. Good luck....

[Q]Won't update to Android 3.2.1 over FOTA / need original stock ROM

So first of all my tablet is brand new and not rooted and I don't want to root it.
When I got it I could update it instantly from 3.0.whateverwastheversionatthetime to android 3.2 (build 7.006.01_COM_GEN1) but it won't go from there to 3.2.1 which I hear is available for my location (France) The update tool tells me that my firmware is up to date.
I've tried a factory reset as advised by Acer customer care services but it wouldn't change. Also no matter what I do (empty cache etc.) the market won't update to Google Play Store and I think the two issues are related.
So I have two (or rather 3) questions:
1) Does anyone know a way around to force the update? (I doubt it's possible but hey "l'espoir fait vivre")
2) If not can I install a stock ROM without root and NOT compromise the warranty?
3) Where can I get such a ROM? I have searched here and here but 3.2.1 is not on the first thread and the links on the second thread are broken, plus I want to make sure that the ROM is the proper one for my region and that comes the ICS OTA update I will have no troubles doing the update.
Thanks in advance to those who will answer.
lunaticwraith said:
So I have two (or rather 3) questions:
1) Does anyone know a way around to force the update? (I doubt it's possible but hey "l'espoir fait vivre")
2) If not can I install a stock ROM without root and NOT compromise the warranty?
3) Where can I get such a ROM? I have searched here and here but 3.2.1 is not on the first thread and the links on the second thread are broken, plus I want to make sure that the ROM is the proper one for my region and that comes the ICS OTA update I will have no troubles doing the update.
Thanks in advance to those who will answer.
Click to expand...
Click to collapse
1) No you cannot force an OTA
2) It depends - others have reported returning there acer with no probs -, i think someone has even returned it rooted and been ok. These things are fairly bulletproof, and really hard to 'brick'. As long as you can read, follow a few steps you shouldnt have any probs. The worse thing you can do is try 2 or 3 different methods all at once because something isnt working right. You're best to pick one and stick with it, if you have probs ask for help in the thread you got the rom from or start your own like you have here
3) The update.zip method from the first link you posted "should" work. Did you "decrypt" the file you downloaded before extracting the update.zip??
You could try timmyDeans v4 method- it will install a stock 3.2.1, it is rooted but you can remove root using the tools he provides. Beware though this will wipe all data so backup anything essential.
The update.zip method will leave your data and settings intact
As always the choice is yours, there are some really excellent custom roms out there - I enjoy the best of both worlds with a backup of my trusty stock 3.2.1, I flash to my hearts content knowing I can always go back to it when the OTA update is out!!! Oh the joys of root priveleges
Thanks for your input, I'll make sure to try all this when I get back from work. I've a few additional questions:
1) If I install a custom rom, will the OTA work from this ROM or, comes the OTA, will I have to restore my actual Stock rom and then proceed with the OTA?
2) I haven't tried the rom on the first link I gave because it is modified and I was searching for the original, pristine, untouched stock ROM for 3.2.1
I've seen such roms around here on xda for 3.2 but none for 3.2.1, if anyone stumbles upon one please let me know.
3) Since I'm still looking for a pristine ROM before trying anything else, I have a friend whose tablet (same brand and model) safely updated to 3.2.1, is there a way to make a rom from is gear? If yes, how to?
4) (related to 3) how can I backup my actual ROM, do I have to be a root user to do so?
THX again!
lunaticwraith said:
Thanks for your input, I'll make sure to try all this when I get back from work. I've a few additional questions:
1) If I install a custom rom, will the OTA work from this ROM or, comes the OTA, will I have to restore my actual Stock rom and then proceed with the OTA?
2) I haven't tried the rom on the first link I gave because it is modified and I was searching for the original, pristine, untouched stock ROM for 3.2.1
I've seen such roms around here on xda for 3.2 but none for 3.2.1, if anyone stumbles upon one please let me know.
3) Since I'm still looking for a pristine ROM before trying anything else, I have a friend whose tablet (same brand and model) safely updated to 3.2.1, is there a way to make a rom from is gear? If yes, how to?
4) (related to 3) how can I backup my actual ROM, do I have to be a root user to do so?
THX again!
Click to expand...
Click to collapse
1. Typically, most people do not take OTA's when running a custom rom, as basically the OTA installs a totally fresh factory Rom. This is true with the 3.2.1 update, which contains a new bootloader. Usually, this means you lose root, and Recovery, then stuck with downgrading to get these things back.
Timmy Deans root tool supposedly maintains a back door method, which s supposed to protect root, in case of an OTA. No, I haven't used this method, as I run my own 501 roms.
2. Vache has a thread "full package and updates" in the 500 Dev forum. There are several factory Roms and Updates. You'll have to look. Chances are, he may not have the specific Com Gen version you want, but probably one close enough.
3. If your friend can get adb running, you can pull a "system dump", which will dump all files/folders in the system folder. The boot.img would be nice to get, but you can probably use the current one you have. Unfortunately, he already rebooted, so you probably can't get the original full update file. If he's rooted, you can use an app called Rom Factory, to get most of what you need. It's always a good time to become familiar with ADB.
4. Well, you can back it up internally, but it's sort of useless if you can't get into your OS You will need to Root, and install a custom recovery to keep your backup externally.
Moscow Desire said:
2. Vache has a thread "full package and updates" in the 500 Dev forum. There are several factory Roms and Updates. You'll have to look. Chances are, he may not have the specific Com Gen version you want, but probably one close enough.
Click to expand...
Click to collapse
ok, as Moscow has pointed out, in vaches thread not all roms are listed. My stock roms (1.016.01 and 1.139.04) for instance weren't - so I spent the last hour or two trying the "EUU gen1" listed at the bottom of the page. Well, it actually worked!! It gave me an OTA to 1.139.04 straight away. After that installed i got the 4.010.40 to 3.2 and then the next 2 for 3.2.1 - 7.006.03 and 7.014.15. So its given me the correct updates for my country AND kept my data and settings too.
SO, since you're on a Gen1 Rom this should work for you too, but still no gaurantee you will get the OTA to 3.2.1, no harm in trying though
btw timmydeans method is a gen2 rom so you can rule that out...
---------- Post added at 11:25 PM ---------- Previous post was at 11:16 PM ----------
just came across this link for an update to stock 3.2.1 build 7.014.14 here - orignal thread here but you need cwm to install it....
unless you can make it into an update.zip???
but thats way outta my league,
moscow may be able to suggest something though
Thank you very much, your answers help a lot! Just a few precisions and I'll stop being a pain in the ass!
1. Typically, most people do not take OTA's when running a custom rom, as basically the OTA installs a totally fresh factory Rom. This is true with the 3.2.1 update, which contains a new bootloader. Usually, this means you lose root, and Recovery, then stuck with downgrading to get these things back.
Click to expand...
Click to collapse
==> @ Moscow, when you say "lose recovery" does it mean I lose the green thingy with gears when I start with volume down and power pressed/ and when I reset to factory settings?
==> @dibb_nz your method is the closest to what I'm looking for, I also hope it will give me the correct updates for my country and since Vache is a fellow countryman it might just be ok.
Anyways thanks again, I'll give a thorough look to all of your solutions and try and do a few things tomorrow afternoon. I'll keep you posted in case this thread interests anyone else.
lunaticwraith said:
==> @ Moscow, when you say "lose recovery" does it mean I lose the green thingy with gears when I start with volume down and power pressed/ and when I reset to factory settings?
Click to expand...
Click to collapse
No, what I meant to say, is when you run a rooted "custom" Rom, and use a "custom" recovery such as RA Recovery or CWM, getting an OTA update, usually wipes that out, and installs the factory bootloader. Your factory recovery....cough cough.... will still be there.
If you are only concerned about stock factory, then don't worry about it. You;re ok. Your factory/stock recovery will be just fine
The reason we root and install custom recoveries, is so we can do 3 primary things.
1. Flash a custom rom
2. Create a complete system backup to our external SD card.
3. Get rid of pre-installed useless apps.
There are other things we can do with it, but these are the primary reasons.
When you have a default factory stock system, the only protection you have, is a factory reset (hope it works), and a couple other methods which require a touch more knowledge.
Anyhow, don't worry about your factory recovery. It's just fine.
1) Just for the sake of knowledge what's the difference between GEN_1 and GEN_2? (and GEN3 and CUS7 and EMEA_TMLP)?
2) @Dibb_nz when you tried with the stock rom from Vache, was it because you encountered the same no FOTA update problem as I did? Or just to try...?
3) Something's still unclear to me after browsing through the forums: If I get an unmodified stock ROM can I flash it with the stock recovery? (so without rooting) Or do I need CWM (so root is needed)
4) What's EUU? (on Vache's thread some roms are listed as EUU)
lunaticwraith said:
1) Just for the sake of knowledge what's the difference between GEN_1 and GEN_2? (and GEN3 and CUS7 and EMEA_TMLP)?
2) @Dibb_nz when you tried with the stock rom from Vache, was it because you encountered the same no FOTA update problem as I did? Or just to try...?
3) Something's still unclear to me after browsing through the forums: If I get an unmodified stock ROM can I flash it with the stock recovery? (so without rooting) Or do I need CWM (so root is needed)
4) What's EUU? (on Vache's thread some roms are listed as EUU)
Click to expand...
Click to collapse
1. The Gen's usually signify regional based roms. More specifically language support, sometimes a wifi tweak, and maybe a couple other things. Mostly though, ComGen1's are for the US and probably canada, and offer about 12 different languages. TMPL is for East Europe mostly, with polish as the default language. All roms contain the english language as far as I know.
3. You basically can't install a full rom on an unrooted tablet without CWM or RA Recovery. You will have to run the update (decrypt the file, remove the update.zip)
4. EUU is a pc based install. Plug in the USB, set your tab to APX mode and run the EUU.
If you did the root, and install a custom recovery, then you could run just about all the full roms. Your custom recovery would be overwritten, and you would lose root access. You would have a stock tablet with the version rom you selected.
You can always wait a week or so. Am sure if the update has been pushed to your country, it's just a matter of time till you get it. It's common for the update process for specific roms, to get fully done in 2-3 weeks. It took well over a week just for users in california to mostly start getting updates.
Well the official release date for the ICS FOTA in France is May 3rd, so I'll wait until then but having other options and the know-how to take actions is always a good basis. (plus I'm really not the patient type ^^)
Stupid question but I'm guessing EUU needs root too?
and also APX means rebooting while holding power and volume - right?
lunaticwraith said:
Well the official release date for the ICS FOTA in France is May 3rd, so I'll wait until then but having other options and the know-how to take actions is always a good basis. (plus I'm really not the patient type ^^)
Stupid question but I'm guessing EUU needs root too?
and also APX means rebooting while holding power and volume - right?
Click to expand...
Click to collapse
I tried the EUU just to see if it would keep me on my regions OTA upgrade path.
Sometimes you can have probs OTA'ing if you aren't using the rom from your region.
But in this case it gave me the correct OTA's.
APX is Acer Download mode, where the OTA upgrades are flashed - this EUU will do it via your PC. Button push method (power/reset button) not required.
No, the EUU does not need root which is why I tried it out for you
You will need to be on 3.2.1 before you will receive the ICS update
I used this EUU from vaches thread -
EUUs_SBK_Acer_A500_1.016.05_COM_GEN1
late for work will check back later
That's really helpful thanks I'm downloading the same EUU you used and will try it today or tomorrow depending on how much time I have, will keep you posted!
Ok so I did the EUU install and it worked fine, the tablet then allowed me to upgrade to 3.01 and then 3.1 then 3.2 via FOTA without any problem. But once I reached 3.2, the update tool informs me that there's no update available and my gear is up to date
So my guess is Acer France are not pushing the 3.2.1 FOTA update anymore...
Any other explanation?
lunaticwraith said:
Ok so I did the EUU install and it worked fine, the tablet then allowed me to upgrade to 3.01 and then 3.1 then 3.2 via FOTA without any problem. But once I reached 3.2, the update tool informs me that there's no update available and my gear is up to date
So my guess is Acer France are not pushing the 3.2.1 FOTA update anymore...
Any other explanation?
Click to expand...
Click to collapse
Glad to hear u got thru the EUU process OK, not so great u still can't ota to 3.2.1
Others have reported similar issues not sure if/how they were ever resolved. As moscow posted earlier,ota,s are not made available to all users in all regions, all at once, so it may be just a matter of waiting for the next "push cycle" to roll round.
At least you know you can always get back to stock if you ever decide to root and go custom There no direct root method for 3.2, just use that same euu to get back to 3.1 and use iconia root and Acer recovery installer from the market and you're ready to flash your rom of choice
Pls post back if u do get the ota - best of luck
rgds Donna
Yeah I was just browsing the XDA forums, contemplating the idea to rollback and root and then installing this
I wonder if it's worth waiting for the OTA... as for what you said about waiting for the next "push cycle" I've been waiting since I got the tablet and the update hasn't come yet, which is strange because the ICS update is due on May 3rd in France and I'd guess they'd have everyone up to date and ready for the update by now!
Rooting seems pretty straightforward and much easier than what it was on my Samsung Galaxy Spica: I found this
, a file called iconiaroot.apk on the sdcard aswell, rebooting your tablet while pushing the volume down button so its starts flashing the buggy honeycomb version.
Then start up the tablet again, rush to the market, download some file manager, with that filemanager explore your sdcard, and install the iconiaroot.apk file, once thats done, rush back to the market and download and install acer recovery installer. At that point you will have CWM (clockworkmod) installed.
Click to expand...
Click to collapse
is that all there is to it?
In any case I'll keep you posted just so it can help anyone with the same issue!
alsoe FYI and just for the anecdote: the reason I'm so cautious about everything and scared ****less of rooting is that the tablet is a present from my girlfriend for my 30th birthday, and she'll hang me with my guts if I brick it.
Ok I rooted and flashed the above-mentioned rom and it works! I'm now under 3.2.1!
Thanks to everyone who helped me! When the ICS update comes I will post here to signal how the FOTA went.
Thanks again!
Lol, good onya for taking the plunge! Yeh acer recovery installer is brilliant, along with iconia root, makes the whole process stress free.
Will be interesting to see if you get a notification for ICS OTA with that rom.
Can always flash one of the leaks if u get impatient??
Glad everything's worked out and yr g/f still talking 2 u
rgds Donna
thx! I will post here when/if I get the OTA. and my love life is safe thanksnto iconia root
okay so the ota has been rolling for over a week and a half now and still nothing for me

problem with the latest version

hi
i got ota update yesterday and when i click on install so after reboot i get these sign(pictures down) for too long so i neeed to reboot it again..and then i get to the situation before the update
what i need to do for the update?
and is it the update for the ICS?
if so..is there option for connecting HDD's on the stock ics or i need to do root?
thanks
http://imageshack.us/photo/my-images/16/img20120510103229.jpg/
http://imageshack.us/photo/my-images/339/img20120510104756.jpg/
I7210I said:
hi
i got ota update yesterday and when i click on install so after reboot i get these sign(pictures down) for too long so i neeed to reboot it again..and then i get to the situation before the update
what i need to do for the update?
and is it the update for the ICS?
if so..is there option for connecting HDD's on the stock ics or i need to do root?
thanks
http://imageshack.us/photo/my-images/16/img20120510103229.jpg/
http://imageshack.us/photo/my-images/339/img20120510104756.jpg/
Click to expand...
Click to collapse
Tab has to be complete stock for ota. Sometimes root will go through.
i don't have root...what can i do to make it so full stock?
i have a cwm recovery maybe these is the problem.
how to change it to stock???
If your running plain stock acer android you should be ok.
I read ppl might need this...ICONIA TAB Update Enhancement
https://play.google.com/store/apps/...lt#?t=W251bGwsMSwxLDEsImNvbS5GRC51cGRhdGVyIl0.
IF your running a custom rom, then your gonna have to jump through a few hoops to get it to update. (as in revert back to stock and what not..)
ok.
i have i think an custom rom (without root)
and i have the ICONIA TAB Update Enhancement
and..i want to make it stock by everything(recovery-i have cwm,rom)everything...
how to do it?
Alright you have several ways to do this. As I am not sure what you want out of this rom. ROOT? CWM? Recovery? Anyway..you can..
1) Flash an ICS rom then just update your bootloader (Civato's Flexreaper roms are awesome!)
2) You can do whats listed here...
http://forum.xda-developers.com/showthread.php?t=1622425
Basically you want to read step 4.
i want stock+an option to connect hdd's
and i want stock recovery and stock rom with ota's
is it soppuse to be with root for the hdd's?
So are you on 100% stock acer honeycomb?
How did you get cwm on there?
Were you flashing roms?
How do you not have root but have a custom recovery installed?
Tell me exactly what you have done to your tab up to this point (roms, recoveries, etc)
If all you are trying to do is get the stock recovery back on then just install from market "acer recovery installer" and select the stock one..
edit: nvm you need root for that..
ok!
i did the step 4...
now i have root+4.0.3
and the recovery is cwm..i want it stock also to get ota's and the option for the update's without any problems
these can help you
http://imageshack.us/photo/my-images/138/img20120510231539.jpg/
http://imageshack.us/photo/my-images/151/img20120510231516.jpg/
is these the latest from acer?
and what to do with the hdd's?is it can go with all these?
and also where is the acer ring?is it not comes with the stock?
If that is what you want your going to have to revert all the way back to that very buggy, broken 3.1 rom and just let it update through till you hit ICS.
I didn't know you wanted to keep it completely stock.
As for the hdd's, not sure, I've never actually plugged any in. I know my usb thumb drive works. I know there are apps you can use to mount them when you connect it to your usb port.
-----------------------------------------
Acer ring, as far as I know, it is not on the official release.
ok so how to go to the buggy one from where that i'm now?
you saw the pic's?
Cant help with recovery, but no problem at all with hdd on honecomb stock i am using a couple 320 & 500gb, not yet tried on v4 but assume they work just aswell.
in honycomb you need an root+ntfs mount to connect hdd's
i'm assuming that in ics it's the same
so i want stock recovery+stock rom that will come from acer and will ger ota's from acer and will update from them and i will do root just for the hdd's i think
but first of all is to make it full stock!
NTFS is native to acer since 3.2.1 you don't need to do anything other then plug in you NTFS HDD
ok so how to go to the buggy one from where that i'm now?
You do not need to root on Honecomb to plug in a HDD.
now i'm with stock 4.0.3 and can't mount hdd-ntfs
is it because of the stock or because of the ntfs?
I7210I said:
now i'm with stock 4.0.3 and can't mount hdd-ntfs
is it because of the stock or because of the ntfs?
Click to expand...
Click to collapse
Do not mount, just plug in and go. Do you know where your drive is going to show up at..?
guess not if so...

cant install 4.2

hey guys.
initially when i tried to install 4.1.2 it kept giving errors so i found (on xda i believe) a modded zip that didnt do the google checks and it installed.
however, now that i try to install 4.2, firstly with the official update that it offered automatically and when that failed with a zip, all i get is the android on his back and a red exclamation. i believe that means i dont have the CWM installed anymore that i am sure i needed when i flashed 4.1.2 (i definitely didnt use my PC to do that update)
do i have to install CWM again? can it be done without ADB as i havent used it very much at all and not for a long time.
thanks
anyone?
the reason the question is different to some others and warrants a seperate thread is that the bootloader is already unlocked and the device is rooted yet i dont have CWM to flash the manual way.
whether auto update or manual it brings up the android with red exclamation mark.

Nexus 7 Wi-Fi (2012) OTA update trouble

Hey guys. I'm not sure if this is the right section for me to post this so sorry in advance if it's not.
So I have Android 5.1 version with TWRP and I keep getting the notification that the 5.1.1 update has been downloaded, but whenever I try to install it, it just goes to TWRP recovery and nothing happens. I've tried installing it from "install" and tapping on the update.zip file, but I get errors. Basically what I figured I should do is just update to 5.1.1 and use Nexus Root Toolkit to root the device again (I think I've done it like this with past updates, but I might have been using CWM). So what I want to do is to have a rooted device with the latest official Android version released for it (or a custom one if it'll make it faster) but as you probably already guessed, I'm a bit lost here and I'm not sure what to do in order to achieve that.
Btw The bootloader has been unlocked a long time ago if this helps in any way with this particular issue.
Any help would be greatly appreciated.

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