Database Users

SBS2003 server can't get mail

I have an xda2 and was always able to collect my email from our Windows SBS2000 exchange server using VPN. Now we have upgraded to Windows SBS server 2003 we cannot get mail.
We are able to log onto the VPN.
We can even use the terminal services and see the server screen, but we cannot download mail.
If we try to get mail we get the following message:-
"Messages cannot be downloaded to your mobile device. Make sure you are connected and your e-mail account settings are correct . Then, try to download messages again"
The email settings we are using are the same as those that worked with SBS2000 server.
Can anyone help please
Thanks
Sam

From what you wrote I have gotten this...
1. Using VPN to connect to work network.
2. You can access resources on work network, proving the VPN is working.
Now, how are you connecting to get your mail? POP, Exchange Mobile???
I am going to assume you have a reason for not just using Exchange Mobile via Internet, such as don't want external access to Exchange box etc. etc.

sbs2003 mail access
I am using pop3 to access.
This was the way I accessed with SBS2000 with no problems.
The settings of my XDA2 are:
email address: [email protected]
user name: [email protected]l
password: mypassword
account type: pop3
incoming mail: servername
outgoing mail: servername
When I ask it to get mail GPRS is loaded and then VPN is loaded
then I get "connecting" then after a period I get the above error message.
If I leave the email prog and go to Terminal Service I connect and see my login and I can log in.
Sam

pop3 isnt enabled by default in sbs 2003, check settings in exchange admin and in services to make sure youve got the pop3 service running

sbs2003 mail access
Thanks for your help. Pop3 was not started, and WILL NOT START I do not know why. It says look in the Event viwer but no errors appear there.
I have started Imap and that has worked and I am receiving my mail. Thanks for your help.
Sam
PS in your first email you refer to Exchange mobile via the internet.
Isv this a big deal to setup and what are the advantages.
Again thanks for your help. If you are busy please do not bother to answer the PS. I am gewtting my mail so all is ok
Thanks again
Sam

I had it working pretty much straight away, OMA is another thing. Ultimately, we moved on from Exchange Mobile as it didn't offer real-time push capability (unless using SMS).
We now use Pylon Anywhere and couldn't be happier. Not only does it do everything you want, it only costs $654 US for five users. It works with Pocket PC, Palm and Symbian (amongst others) based devices.

mail2web with outlook?

Outlook is officialy not supportet at mail2web live i think, but is there a way to use your desktop outlook with the free service?
currently i sync my Wizard with my Outlook and the Exchange Service, so i have all things synced between outlook and exchange indirectly, but a direct sync would be better.

Yeah, I've tried messing about with Outlook to get it to connect to the exchange server, but no luck so far. If anybody knows a way, then please post it here!

I think the only way to "hack" the service for desktop outlook would be a OMA Plugin for outlook, to sync with the Server ActiveSync.

lutzs said:
I think the only way to "hack" the service for desktop outlook would be a OMA Plugin for outlook, to sync with the Server ActiveSync.
Click to expand...
Click to collapse
Could you post any more info about this?

Ye please! would be very interrested in a solution

If you think it have such a tool you misunderstood.
There are only 2 open doors to mail2web: OWA (Outlook Web Access) and OMA (Outlook Mobile Access). We can forget OWA. OMA is for syncing PocketPCs (ActiveSync Server). So we need a plugin or tool for the desktop outlook, that make it syncing over OMA!

Is there any development in this area. I was looking to sync my web2mail with my Desktop outlook.? Is it possible at all?
Cheers

I am presently using mail2web live very successfully.
I have my comcast email forwarded to the mail2web email address and leave the messages on my comcast server to download later to outlook.
I put the mail2web server source settings into Active Sync. It somehow syncs these server settings to the pda and with my unlimited monthly cingular data plan, I get ALL of my email OTA downloaded to my PDAphone immediately as it arrives to comcast.
Works great.

Yeah, that is possible. I am getting my gmail OTA, which I have forwarded to mail2web. My question was about syncing mail2web with desktop outlook, not mobile outlook. The idea is, then I dont have to sync with PC using USB cable at all. I sync with mail2web OTA, and when I log on to outlook on my PC it will sync with mail2web. So, I dont need a physical connection between PC and handheld. :lol:

This works if you pay $1.99 to mail2web.
However I too would like a free version.

Is it $1.99 per month..?

Yes
http://services.mail2web.com/Personal/EnhancedEmail/

or something I am in the process of trying
getting ADSL with a static IP address / web address and using the OWA MS 2003 server settings, setting my PC as a server, so I can use the MSFP to directly sync in with my home PC ( I think you need XP Pro to do this though, not XP Home).
This will also allow me to VPN in and take anything from home out and about.
I should also be able to do this to e.g. play my music files from my PC on my device. Will let you know how this works.
Unfortunately I am not a software developer, but if any of you need an idea; do what I just said in a one off program that runs on any PC and cradled device - syncs 'em together via GPRS / wi-fi that would be nice.

Just to let you guys know that mail2web now offer a FREE MS Exchange based e-mail account called 'mail2web Live'. As standard you can use it with ActiveSync (...and direct push if you're using WM5).
You also get access to the usual Outlook Web Access (OWA) and Outlook Mobile Access (OMA).
I've been playing around with it for the last few days and I'm well impressed - so much so that I've upgraded to their 'personal exchange' plan - to my mind a bargain for a meagre $1.99 a month. This gets rid of the banner and google ads that do take up the best part of 1/2 of the screen in the free version as well as giving you a gig of space and a few other goodies.
Cheers,
Rik

Here's the cheap way of getting picking up emails on outlook and using direct push
Sign up for 2 email accounts, one mail2web account and another email account that uses pop3(or use an existing one).
Set up email forwarding from the pop3 account to mail2web.
Set up your outlook account to leave email on the server.
This way you get the best of both worlds.
Then set activesync to sync to both outlook and mail2web and get the emails from mail2web so thats it uses direct push.
One other thing you could do is to use an advert blocker (like adblock in firefox) this gets rid of the adverts as well.
hope that helps save some cash
thanks
wayne

Here's the cheap way of getting picking up emails on outlook and using direct push
Sign up for 2 email accounts, one mail2web account and another email account that uses pop3(or use an existing one).
Set up email forwarding from the pop3 account to mail2web.
Set up your outlook account to leave email on the server.
This way you get the best of both worlds.
Then set activesync to sync to both outlook and mail2web and get the emails from mail2web so thats it uses direct push.
One other thing you could do is to use an advert blocker (like adblock in firefox) this gets rid of the adverts as well.
hope that helps save some cash
thanks
wayne

As hedgehog1982 suggestes this is a pretty good option, especially if you have an e-mail address on your own domain. This does have a couple of drawbacks though...
(i)
When you send (or reply to) an e-mail it will come from the mail2web account and not your POP account. You can get around this by setting up both accounts on your XDA (i.e. ActiveSync for your mail2web account and SMTP to send from your own e-mail address) - however, you'll have to remember to send from the SMTP when you send and don't hit reply.
(ii)
You'll effectively get two coppies of your e-mails (one to mail2web on your XDA and one to your POP inbox) - so if you want to delete an e-mail for example you'll have to do it on both. The beauty of the ActiveSync setup is that both server and XDA sync, so if you delete/move/organise your e-mails/calendar/contacts/tasks on either, the other also updates.
There are companies out there that will give you a single (or more) Exchange account(s) on your own domain but this will cost you more - most start from about a fiver a month.

Any way to sync mail2web with Desktop outlook yet?

riktooley said:
When you send (or reply to) an e-mail it will come from the mail2web account and not your POP account. You can get around this by setting up both accounts on your XDA (i.e. ActiveSync for your mail2web account and SMTP to send from your own e-mail address) - however, you'll have to remember to send from the SMTP when you send and don't hit reply.
Click to expand...
Click to collapse
Guys how do you set in your PPC "both accounts to send from your own email-address" ? My target is to get mails pushed from my corporate exchange server and to be able to reply also using my corporates email address. But our company doesn't allow any remote access to exchange (except VPN with my notebook and OWA).
The only workaround I found is to have redirect emails from exchange server to f.e. gmail, in gmail you can set an alternative email address you can send from (it will fake my [email protected] and send it "on behalf of xx"). This way I can receive and send my emails from my PDA and it looks quite well. But - with gmail I only can pull and not push.
So using mail2web.com I could push and reading your instruction how to set that SMTP in my PDA, it should also work to reply with my corporates address, but there is no possibility to set this you described...how did you do that?

I think what he means is to setup your exchange account as POP3/IMAP, but never use it to receive, only use it to send.
Example:
1. You have ActiveSync setup with mail2web (push), and you setup gmail to forward to this account based on filtering or direct forward.
2. You setup another account with the same details as your exchange server. Have this account setup so that it never downloads. Depending on your setup, you would need to setup either POP3 or IMAP. I would suggest IMAP.
3. When you want to reply to a message, don't hit reply from your 'Outlook Messages' (that's your push email). You would compose a message and use your corporate email servers outgoing SMTP to send it.
However, since you mentioned that exchange is closed except via VPN, it makes me think that they have also closed all other ports.
It might be possible for you to install a VPN client on your device and sync that way?

POP3 Problem : E-Mail cannot Sync

Can anyone or has anyone successfully set up and sync'd to a pop3 acct with their HD yet???
I use the same settings as on my desktop computer and get a message in outlook
"Outlook cannot be downloaded to your mobile device. Make sure you are connected and that your email settings are correct. Then, try to download messages again".
This cannot be, I am connected VIA wifi, I can browse the Internet ( using Opera ) and made sure the password was correct ( pullin' out the Stylus )
Any SOlutions ???

You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).

Thats not IT
chr5s11 said:
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Click to expand...
Click to collapse
Yes, I am very much educated in the process of retrieving an email. but even if My Inbox was empty, I would get an empty INBOX, not an error message.

This is just a guess but how are your network choices set for Outlook, ie Work ISP etc?

Are you on contract or PAYG? I've never been able to use my phone's IMAP or POP3 client, regardless of model, due to the way that PAYG WAP works...

unless 'syncing' with pop three is different from what I think, I have accessed my pop3 account without hassle on my xda2i. (not bought the HD just yet )
I've used it with IOL and GMAIL wthout too much hassle on PAYG vodafone UK gprs.

This is my config :
I am on T-Mobile WNW - Free Internet HSDPA, ( I have unlocked the content restrictions to view all websites )
I have the following pop3 Settings:
Email : [email protected]
Your Name : Name Here
Account Display Name ( Greyed out ) : Name Here
Incoming Mail Server : [email protected]
typeop3
User Name : [email protected]
pwd : ********
Save Password : Checked
Outgoing SMTP ( Requires Auth & Use same usr name and PWD )
Advanced:
--------------
Network Connnection : T-Mobile Internet
AutoMatic Receive : 2hrs
Message Type : HTML
This is the total config, It is exactly the same as my outlook on windows XP machine, which can sync. I am however unable to on my phone.
I am asking if anyone who has a HTC Touch HD has successfully setup a pop3 yet ????

Hi,
I has a similar problem and I am on T-Mobile,
I unchecked the proxy option in Setting / Connections / Proxy Settings and it seems to work now
Tom

In network connections you have T-mobile as the internet access network?

He stated that he is using WiFi, the internet connection setting should not be relevant. The proxy setting mentioned by tombradshaw above may be problem.

I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?

faw+ said:
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
Click to expand...
Click to collapse
The solution is already posted as well on other threads.
Turn off the proxy server option and it'll work.

No that didn't make it for me

The asnwer is very simple
your setting:
Email : [email protected]
should be:
Email : example (without the rest the account knows this from the POP and SMTP )
This should make your email to work!

Has anyone come up with a solution for this yet? I am trying to connect to a pop3 e-mail account belonging to a privately owned domain and have everything set up in the same way to the original poster, except I am connecting via my provider's (Orange UK) data tariff.
My Internet connection does not have a proxy specified, I can connect to a hotmail account without issue, and I know all of the details are correct as I have just set them up fresh on a different computer.
Any suggestions not already mentioned will be appreciated as I have read through the entire thread and none of the suggestions so far have led to me being able to connect.
The message I receive is:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse

Is there really no one out there who knows how to solve this? I really don't want to be stuck using hotmail when I am travelling half way around the world

Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74

lumi74 said:
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
Click to expand...
Click to collapse
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers

6Fg8 said:
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
Click to expand...
Click to collapse
Yep. For me too. Since a few days my gmx won't work...

As for the GMX account not working, i tried it again today without changing anything in settings. Just hit send/receive - worked like a charm!

Email disappears from phone

Firstly, i have used search etc and haven't found anything, so apologies if its been asked before.
I've got email set up on my phone, downloaded fine (i think), i've got it to leave a copy on the server. so when i use my email client (thunderbird) on my pc i can download the message for those records.
Is it normal for the message to disappear from the phone once the email client downloads it?.
Is there anyway that i can download the message on my phone, and on the email client, so i effectively have duplicates.
The email client is set to remove the message from the server once downloaded.

yes, this is normal with POP email.
Just set the email client on your desktop to leave mail on the server also.

Thanks Jonno, done!

Or use IMAP4 protocol if your mail provider have it
D'rath
PS: I use IMAP4 for Laptop and Touch HD

Solution found, thread closed

New HD2, troubles with pop3/smtp email setup. [RESOLVED]

Resolved. Seems like the email server want to be imap when accessed by HD2. I have it setup and working as pop3 on ALL my other email clients and it works. It finally worked after I tried it as imap on the HD2.
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I'm having trouble setting up an email account to check. I have all my settings correct and I've checked this a dozen times. I always get this message:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse
The status says 'Error Sychronizing'.
I've also tried changing the 'Network connection' in the Advanced Server Setting of the Email Setup.
The pop3/smtp server is just an ip address, but I don't think that should matter. It works in all other programs and Android.
Any ideas? This is really frustrating since this should be a basic function of a smartphone.

i guess you are setting your email thru SENSELESS...been there before, but guess what?
you have to set your mails in windows otherwise it won't work !!! go to start, email and set your setting in wm mode (remember wm 6.1? same interface!) hehe
don't forget to check all the dropdown menus
as i had experienced, setting emails is very easy in palm and android(nexus one)
here its a bit complicated

iwang said:
i guess you are setting your email thru SENSELESS...been there before, but guess what?
you have to set your mails in windows otherwise it won't work !!! go to start, email and set your setting in wm mode (remember wm 6.1? same interface!) hehe
don't forget to check all the dropdown menus
as i had experienced, setting emails is very easy in palm and android(nexus one)
here its a bit complicated
Click to expand...
Click to collapse
I actually did set it up through the 'not pretty' email app. I did get my personal email account which is imap/smtp to work. However, I rather have my work email account working..
I'll check my personal email account through pop3/smtp servers in a bit.

what server does your employer use? hotmail?

We host our own email server.
I thought it was the fact that mobile outlook didn't like the pop3/smtp server as an IP, so I mapped wm hosts with a name for that IP. Opera will pick up on the hosts change and go to the right place. Unfortunately, mobile outlook still gives me the same error.
I was able to log into imap and pop3 server for my personal email, which is on another server.