I've got a couple of strange problems with my mogul - anytime I need to reset it, it goes into bootloader (both soft and hard resets). However, If I connect it via USB to my pc, the reset will work.
The second problem is a USB connection to the PC only charges the mogul, the pc doesnt actually recognize it (it doesnt give the windows device connection sound)- so i cant flash it to try and solve the first problem. It also isn't recognized when I plug it into USB while in bootloader mode, I just get the "Unrecognized USB device" error in XP and Vista on two different computers. It might be worth noting that I get the USB device connection sound when i reboot the phone, then the "unrecognized usb device" error, then the disconnect sound as the boot finishes and windows mobile loads. I've tested the cable with other devices and tried multipile cables, so I dont think thats the problem
Any suggestions?
Ok, I got the USB working but nothing will keep it from going into bootloader on reset if it isnt connected to my pc. I've reflashed and hard reset to no avail. no one has any suggestions?
I had this same problem w/ my fiance's mogul... as far as i know there's nothing you can do but take it to sprint and get a replacement... and just as an fyi.... i never modded her phone... it was completely stock!
Loaded Android on my HTC HD2. Had issues with android, so I went back to Windows. Used the following to load Android
SPL-2.08.HSPL
Radio that support 576 MB RAM
DFT MAGLDR Bootloader v1.13
ClockworkMod Recovery v1.3
Now want to load android ROM again, but USB port will not work when I power on phone holding down volume button. Goes into multi colored screen but I never get USB in the white field. USB works fine when phone is being charged. When plugged into USB port on computer when in Windows mobile, PC does not recognize phone. Searched forums and it seems like a lot of people are having this issue, but no one seems to have the solution to the problem. Was hoping someone could help with this. Thanks!
Are you sure you have Active Sync or Windows Mobile Device Center installed on your computer? You have to have the correct version of this to have the correct drivers on your computer.
T-Macgnolia said:
Are you sure you have Active Sync or Windows Mobile Device Center installed on your computer? You have to have the correct version of this to have the correct drivers on your computer.
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Yes, I have WMDC installed. My bigger concern is why the connection will not change from serial to USB when I boot into the multi colored screen by holding down the volume button while powering on the phone. If I have the USB plugged in when I'm booting to the multi colored screen, it just displays a white screen where it should say serial or USB.
jnobles1973 said:
Yes, I have WMDC installed. My bigger concern is why the connection will not change from serial to USB when I boot into the multi colored screen by holding down the volume button while powering on the phone. If I have the USB plugged in when I'm booting to the multi colored screen, it just displays a white screen where it should say serial or USB.
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If I am understanding you correct if you have the USB plugged in when you boot to bootloader(multicolor screen) it only displays a white screen. Does it x the Sam thing if you boot to bootloader and then connect your USB cable? Also I reread your first post and I see you also say your computer does not recognize the device when you are booted into a Windows Mobile ROM and you plug the device in via USB. Now this is really not good as it might mean your micro USB port on the device nolonger is functioning for data transfer. I suggest you connect your device via USB and then go to Control Panel and open Device Manager and seecwhat your device is listed as there, post it back here in this thread too pleased. I have a feeling though that you are just having a driver issue.
T-Macgnolia said:
If I am understanding you correct if you have the USB plugged in when you boot to bootloader(multicolor screen) it only displays a white screen. Does it x the Sam thing if you boot to bootloader and then connect your USB cable? Also I reread your first post and I see you also say your computer does not recognize the device when you are booted into a Windows Mobile ROM and you plug the device in via USB. Now this is really not good as it might mean your micro USB port on the device nolonger is functioning for data transfer. I suggest you connect your device via USB and then go to Control Panel and open Device Manager and seecwhat your device is listed as there, post it back here in this thread too pleased. I have a feeling though that you are just having a driver issue.
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If I boot to bootloader and and then connect USB cable, it stays on serial and never changes to USB. When I plug it into my computer, the light comes on to show it is charging, but the computer never sees it. Even if I scan for HW changes, it never sees the device. Windows doesn't make the sound it normally does when you plug a device in via USB.
jnobles1973 said:
If I boot to bootloader and and then connect USB cable, it stays on serial and never changes to USB. When I plug it into my computer, the light comes on to show it is charging, but the computer never sees it. Even if I scan for HW changes, it never sees the device. Windows doesn't make the sound it normally does when you plug a device in via USB.
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I definitely think you are having a driver issue, try this if you do not have a Windows Mobile ROM on your device and see if you can do any kind of data transfer via USB. Try doing some file transfer on your SD card, if you can do this then yes you most definitely have a driver issue. I would then re install WMDC and then boot to bootloader and see if you get the USB in the in the white bar of bootloader that shows you have the HTC Sync connection.
Unable to do any kind of transfer via USB because PC does not see phone as being plugged in when I connect it to the USB. Storage on the phone does not show up under My Computer as additional storage when connected. Attempted to reinstall WMDC and it gives an error saying that it can not install the device drivers. You mentioned Windows Rom, phone is running Windows Mobile, if that is what you meant. Thanks!
jnobles1973 said:
Unable to do any kind of transfer via USB because PC does not see phone as being plugged in when I connect it to the USB. Storage on the phone does not show up under My Computer as additional storage when connected. Attempted to reinstall WMDC and it gives an error saying that it can not install the device drivers. You mentioned Windows Rom, phone is running Windows Mobile, if that is what you meant. Thanks!
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Try another USB cord, a bad cord could charge the phone but not connect S/W recognition
orangekid said:
Try another USB cord, a bad cord could charge the phone but not connect S/W recognition
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Have tried 3 different cords, all with the same results.
jnobles1973 said:
Have tried 3 different cords, all with the same results.
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Man in that case I hate to say it but it sounds like the two data pins in the micro USB have stopped working.
Have you tried another computer?
Hi
my phone is running blisspop , cmw touch is installed . when i try to connect my phone to my PC , error message saying USB device not recognized , and saying device is malfunctioned.
i tried everything.
tried my phone with my friends laptop
changed usb cable
tried same usb with my friends G2 which is working fine. so this is not issue with USB cable.
so i tried to flash kdz to get rid of problem, i entered my phone "Download mode" my pc still displaying same error message.
is it hardware related issue?
It could be a hardware problem. I'm going through a similar case (but it's not a hardware issue though). By default you shold turn off the phone, connect the usb to the PC (not the phone) and then Hold Vol+ and Power, Until you see it entered download mode, THEN you plug the USB port to the phone.
install driver
I just got the 6P on Amazon, used-like new. It has 6.0.1 with TWRP installed. When I plug in the short USB-C cable into my W10 PC, it doesn't detect anything. So I go enable debugging mode, turn on USB-Debugging and go down to "Select USB Configuration" and it is set to Charging. The problem is that it won't let me select any other modes other than Charging. It does charge when it is plugged in so the cable is working in some aspect. W10 device manager doesn't show any new USB device or unknown devices when plugged in.
So I reboot into Bootloader and Windows still doesn't detect any device. I tried all the other USB ports. So I'm not quite sure how to get this device to connect to the computer or to just get it to factory stock.
And in TWRP, the log shows MTP enabled and Windows still doesn't recognize it.
So I have this strange issue, when i connect my phone windows says "Usb device not recognized" and my phone is just charging without any notification for file transfer option. even tried usb debugging no results. When connected in fastboot mode windows doesnt even show usb device not recognized. no action in windows. I have tried almost all basic fixes and also have replaced the entire charging board. The bootloader is locked.... and i wanted to mod the phone but unfortunately it doesnt connect to pc.