Database Users

Why does my X1 turn itself off for no reason?

Recently it has been turning itself off for no reason. I also notice if I open and close the phone a few times it turns off as well seemingly at random.
Anyone else have this issue? I hate looking in my pocket to find my X1 off. it has a full battery so what gives?

yer i had this problem a few times.. update to the new R2A Rom.. should fix it

thanks i'm a bit scared to upgrade though. I'm not sure which version to use for US X1a.

OK I have to ask this again. What's the deal with my X1 turning off if I slide the top open and close too quickly? Anyone else have this issue? The phone just straight up resets if I open and close the slider twice in a row while it is in standbye!

hmm, glad....
to see that i am not alone..
I have the exact same problem on my x1.... i am running the Xion 1.1 swedish rom on it so i will try to update to a newer version to see if there is a difference.

maybe it's just a screen energy saving? click power button will call the screen back

hmm
Nah that is not the problem, the damn device reboots itself completely when closing the lid... however mine works if i do it "with care"...
Updated the software in the phone last night and no difference...

Bah!
Solved... i changed the battery and after that everything works swell... bought a new cheap one.. So something was fishy with the original one... China Copys FTW!

My Touch HD keeps restarting.. :( Any ideas how to fix that?

I've tried different ROMs (Dutty's wm6.1 v4.3; Topix 3.5 wm6.1; stock ROM; Miri WM6.5 v20) and Radios (the one which comes with stock ROM and 1.17).
And with all ROMs and Radios the same result:
1. When I'm starting browsing with Opera - the phone restarts. I noticed that it only happens when I'm browsing or using other applications which requires internet connection (like Google Maps).
2. After first restart phone begins restarting: when Smart Mobility text appears and phone vibrates it restarts again and again and again and never boots up.
3. I can boot up the phone only after removing the battery for some time (1 minute). If I put it back two quickly - no success.
Anybody had the same problem? My phone still has warranty. But how to prove that as it's not restarting all the time. Sometimes I can browse successfully without any problems at all. And sometimes it restarts few times in one day.
Any ideas?

Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.

try flashing back to Stock ROM

samlives said:
try flashing back to Stock ROM
Click to expand...
Click to collapse
Did that already few times. No success.

Mastoid said:
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
Click to expand...
Click to collapse
I doubt that this is battery related. It happens only when I'm using data connection (browsing internet etc.). So it's not a battery issue.

Unfortunately, i've never come across anyone else that has experienced the same issue as you do.
Is your phone still under warranty? if so, you may want to consider returning it to HTC for repairs but make sure it has stock ROM and Radio versions beforehand if you decide to do this.
Best Regards.

Hi,
Just flashed back to _HTC Touch HD_MR_2009_RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship
Tomorrow I'll take it to HTC service.
Yes.. the phone is still under warranty (1 year still remains).
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.

Ok Bullka, good luck with everything and I hope you get is fixed quickly. However, if you continue to have the same problem and HTC Repairs refuse to fix it, please post back here and hopefully someone else may have an appropriate solution.
Let us know the outcome, if possible.
Best Regards.

bullka said:
Hi,
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Click to expand...
Click to collapse
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck

I actually had exactly the same problem with Opera and phone rebooting a little while ago. The difference was that it dint boot up no matter how long I left the battery out.
I then use diamond MTTY, yes MTTY, to flash back stock rom, and it works fine until now.

samlives said:
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
Click to expand...
Click to collapse
Hi,
Of course I flashed back to stock before making that movie. But the phone restarts even before showing the ROM/radio version at the right corner on the bottom. Just the label Smart Mobility appears and phone restarts.
Thanks for your support.
I'll let you know the results.

Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!

bullka said:
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
Click to expand...
Click to collapse
Excellent news mate
I hope it works out for you... so far so good

Just noticed what my IMEI number is different now. They changed it on Warranty Card as well.
So it makes me believe that they really fixed something by changing internals and not just reflashing the ROM.
Woohoo!!!

i had this too. phone goes off whilst browsing the internet on wifi - but only occasionally. sent to htc and they replaced the motherboard for me - all fine.

Screen becomes over sensitive (reponds without touching)

Part of my screen becomes over sensitive after I use my streak for more than 5 minutes. It registers keys when I hover my fingers over it. A restart temporarily fixes this issue. I had this issue even when I was using 1.6 (now upgraded to 2.2). Is anybody facing the same issue? I tried investigating into it with no luck ..
Also I am not sure how to replace this device since I bought it from craiglist...I m still hunting the person who sold me streak..

I've noticed that happens to me too sometimes. Usually not that big of an issue.
Sent from my Dell Streak

Have you tried touch calibration as pointed ut here;
http://support.dell.com/support/top...&s=gen&docid=870C8DC7568D4DDFE040AC0A64E93F03
/Per

I have the same issue - it is seriously affecting my typing speed. I have tried a screen recalibration to no avail. Good to know it happens on the stock OS, as I didn't notice it when running 1.6 and have since installed DJ_Steve's 2.2 (v 1.5.1). I'm interested in any news regarding this issue.

Yup dude, the screen calibration works !!! Thanks a lot...

[Q] andriod on htc hd2 struck on black screen after a call

Hi
I have a HTC HD2
and i installed andriod nand rom on it with the following things
HSPL 2.08
Radio 2.15.50.14
MAGLDR 1.12
i installed almost 10 andriod roms and find the same problem
after making or receiving a call screen goes into black screen and hangs up. i have to reboot the device by removing the battery. i would appreciate if any one can provide me the solution to fix this problem as i love andriod roms.
thank you

mohammedmazher said:
Hi
I have a HTC HD2
and i installed andriod nand rom on it with the following things
HSPL 2.08
Radio 2.15.50.14
MAGLDR 1.12
i installed almost 10 andriod roms and find the same problem
after making or receiving a call screen goes into black screen and hangs up. i have to reboot the device by removing the battery. i would appreciate if any one can provide me the solution to fix this problem as i love andriod roms.
thank you
Click to expand...
Click to collapse
I am facing this only when battery is bellow 15%. If this is the case then just charge it before it goes to 15%.
If that's not the case then you can try installl MAGLDR v1.3
Do you have this issue in Froyo or Gingerbread ROMs? or in both? What version of CWM are you using?

I have the same problem on MIUI since after approximately 1.3.18 (cutover from Froyo to Gingerbread). Also have this problem on CME DHD2 Compact.
It is also an issue if someone tries to call me.
Sometimes, if I try waking the phone from sleep (power button) and it hits the black screen, and I wait long enough, it will wake. But again, the only real fix I know is pulling the battery.
I am running MAGLDR 1.13
Also, another fix that works sometimes is plugging in the phone into a power source e.g. laptop USB port

It's something about light sensor, when you put your screen into a strong light it would be turn "unblack" again. I don't know how to fix it, is this a problem with this hardware because it's broken or my version of LEO doesn't support NAND full functionaly.
Begging for answer!
i know about my poor english

I have this problem too.. running latest Hyperdroid rom by pongster (magdlr version) and it's driving me crazy. Sometimes phone wakes up normally after a call like it shoud, sometimes is stuck with black screen for few minutes, hours even (although i can't wait that long so i pull out battery)..
Back on WinMo everything worked normally, so it's not an hardware issue with proximity/light/whatever sensors
Is there any fix out yet? I googled and searched this forum a lot and haven't found nothing much helpful, ony a couple of threads with bunch of people with same problem like me. An option for disableing those sensors would be just as good, i've tried few apps for keeping the screen awake and none of them actually worked..
Any help is appreciated.. thanks in advance.

Bump!
Anyone? :/

I have the same issue - running Gingerbread, MAGLDR 1.13
Very annoying cause everything else works super.
Temporary solution i use is to use headset / handsfree. Then there is no problem.
So experts on XDA, we are begging for a fix for this!

I have the same issue since first Android roms and never found a real solution for the problem.
Instead i found a bypass that works for me reasonably well (99% of the cases the screen turns on after a call).
I installed the following 2 applications that wakes up my screen after the call (install then enable each one):
1. Screebl - https://market.android.com/details?id=com.keyes.screebl.lite
2. Modified version of SpeakerShake - http://forum.xda-developers.com/attachment.php?attachmentid=449922&d=1290758421
I suspect this issue is somehow related to hardware failure in light sensor. Installing these programs solve this problem for me.
Also take a look on the following thread:
http://forum.xda-developers.com/showthread.php?t=835127

I have had the same thing happen to me but only around 2 or 3 times in a about 3 months of usage. Had it on both CM7 and MIUI Gingerbread ROMs regardless of battery percentage.
MAGLDR 1.13

Some users experience this using SetCPU
if you have a profile for screenoff and it's set to the lowest frequency, try to set the frequency to something above 500 MHz.
If you have smartass set as governor, then even setting the frequency to it's highest (without OC) during screenoff wouldn't change anything in battery performance, but the device will wake up faster.

Your setup works for me as well - until we`ll see a fix for it this will do

Quiethinker said:
I have the same issue since first Android roms and never found a real solution for the problem.
Instead i found a bypass that works for me reasonably well (99% of the cases the screen turns on after a call).
I installed the following 2 applications that wakes up my screen after the call (install then enable each one):
1. Screebl - https://market.android.com/details?id=com.keyes.screebl.lite
2. Modified version of SpeakerShake - http://forum.xda-developers.com/attachment.php?attachmentid=449922&d=1290758421
I suspect this issue is somehow related to hardware failure in light sensor. Installing these programs solve this problem for me.
Also take a look on the following thread:
http://forum.xda-developers.com/showthread.php?t=835127
Click to expand...
Click to collapse
Yup, this worked for my setup to - thanks!

hi guys ! i can`t realy figured out how to set it . shall i use only one app or both ? and wich settings should be ?

xanthrax said:
hi guys ! i can`t realy figured out how to set it . shall i use only one app or both ? and wich settings should be ?
Click to expand...
Click to collapse
(install then enable each one):
Click to expand...
Click to collapse
Incearca Sanity app, cauta pe Market, mie aceste doua nu mo ajutat

with me is so but only if I navigation (Navigon) and to have someone call me and then left the screen black and I can not make

try to change the kernel. that works for me

hey guys! i found the solution goin through the market!
download an app called "Sanity" theres a free version in the regular android market.
go to the settings > general > check "Reverse Proximity" (This will give you some warning about not using it if you DONT have a buggy proximity sensor). Check it anyways. Then go back to preferences then click "Proximity" scroll down and uncheck Turn off screen and leave leave the Turn on screen checked. this will force your phone to stay on during calls so that it never has to go through the proximity phase of calls this no more black screens. Hope this was helpful ^_^

Thanks!
I had this problem aswell. MIUI & Cyanogen mod were the ROMs I was using, and this problem started occuring after a few months use (my screen is also damaged from a fall, so maybe the sensors are a little damaged as well).
When I installed the WinMo 6.5 stock ROM again, everything was normal, except that my screen still turns black during calls BUT I can activate it again by pressing the power button.
Now I installed android again and the Screebl app (enabled it) and I have the same functionality! The only problem that remains is that my screen still turns black during calls, so I have to answer with the phone button and putt down phone with the power button. Still beats having to remove the battery though .
If someone has a fix for the black screen, it would be more than welcome!
But, thanks a million for the Screebl app tip! I can use my phone again .

papaganz said:
Thanks!
I had this problem aswell. MIUI & Cyanogen mod were the ROMs I was using, and this problem started occuring after a few months use (my screen is also damaged from a fall, so maybe the sensors are a little damaged as well).
When I installed the WinMo 6.5 stock ROM again, everything was normal, except that my screen still turns black during calls BUT I can activate it again by pressing the power button.
Now I installed android again and the Screebl app (enabled it) and I have the same functionality! The only problem that remains is that my screen still turns black during calls, so I have to answer with the phone button and putt down phone with the power button. Still beats having to remove the battery though .
If someone has a fix for the black screen, it would be more than welcome!
But, thanks a million for the Screebl app tip! I can use my phone again .
Click to expand...
Click to collapse
I also try with WinMobile and the problem was still there ...
I think the sensor is broken ....
I will bring my phone to service ... and when i take it back I will tell you whether it is repaired

Solution
I had the same problem with Android roms on my HD2. I saw in an other thread a member (z-o-r-r-o-, thanks btw) wrote "just clean dust on the screen, where sensor is situated". This looked like a joke to me, but it's not. On a review of the phone I found the place of the proximity sensor. This is on the top of your screen next to the speaker, on the left if you look at the screen. I just took off the protection layer of the screen and cleand the sensor and the problem was solved. So I cut of a bit from the protection layer so that the sensors arn't touched by anything.
I think the problem is that this sensor is much more sensitive with android roms.
Hope this works for you to.

After the New Update Exynos Model (BUGS)

Hello Guys,
I am from India, I got the latest update attached screenshot.
I am facing few issues:-
The phone has become laggy in some departments such as:
1. The fingerprint mark stays on the screen after the screen unlocks.
2. Even after pressing the power button screen doesn't lock. The screen does black out but when I double tab on the screen it directly takes me to the home screen without showing the lockscree first. I am not using Google trusted location or devices to unlock without taking my fingerprint or face recognition.
3. When I try to dial a number it doesn't call at a single go, after pressing multiple times it calls the person whom I am trying to call. It looks very choppy as if the system responding to my commands little later.
4. Whenever I am trying to take the screenshot it doesn't take at a single go, after pressing multiple times the system recognises I am trying to take the screenshot and respond little later.
All the apps are working fine without any lags but the above said things are bothering me a lot.
I hope someone from XDA can assist me with this.
P.S.: I have tried to clear the cache from the boot screen. Also did a test on graphics from the same menu.
****Update v1****
I have got something to support my comments!
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/amp/
*****Update v2****
Switch off your WiFi, your phone will start behaving normal you will not face this problem in Mobile data usage.
Credit goes to @Whiskey103

None of these problems here. All that tested and works fine. Phone is super fast after update. Oh and i didnt format the phone after update

klemen241 said:
None of these problems here. All that tested and works fine. Phone is super fast after update
Click to expand...
Click to collapse
Thanks for your reply! I hope somebody facing similar problems has overcome and provide suggestions.
But Sammobile blog has also confirmed these issues.

II havent faced any of these issues post update.
Did you try doing a factory reset? If not, try the same if its not too much of an issue for you.

I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.

shuvadeep said:
II havent faced any of these issues post update.
Did you try doing a factory reset? If not, try the same if its not too much of an issue for you.
Click to expand...
Click to collapse
No I didn't do factory reset as I have checked from other forums that factory reset is not helping, the new update is broken.

Whiskey103 said:
I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.
Click to expand...
Click to collapse
Wow let me try this, shall update you soon.

Whiskey103 said:
I have the same but I updated today over mobile data.
Came home and it started to behave like described above.
So I figured it is something with the updated WiFi drivers.
Switched off Wi-Fi and all seems fine now.
Click to expand...
Click to collapse
Wow let me try this, shall update you soon.
***Update***
Yes this trick is working.
---------------
Also one more question I don't know if it's my phone or everyone is facing this issue. Whenever I switch on VoLTE calls (Screenshot Attached) my phone temperature increases and battery drains.

Nitin5556 said:
No I didn't do factory reset as I have checked from other forums that factory reset is not helping, the new update is broken.
Click to expand...
Click to collapse
Not true, its a good update and everything butterysmooth here. Did factory reset after the update though because of the size of the update.

gee2012 said:
Not true, its a good update and everything butterysmooth here. Did factory reset after the update though because of the size of the update.
Click to expand...
Click to collapse
Everyone is not facing this issue, some of them are facing!
Are you using data over WiFi or Mobile data?

Nitin5556 said:
Hello Guys,
I am from India, I got the latest update attached screenshot.
I am facing few issues:-
The phone has become laggy in some departments such as:
1. The fingerprint mark stays on the screen after the screen unlocks.
2. Even after pressing the power button screen doesn't lock. The screen does black out but when I double tab on the screen it directly takes me to the home screen without showing the lockscree first. I am not using Google trusted location or devices to unlock without taking my fingerprint or face recognition.
3. When I try to dial a number it doesn't call at a single go, after pressing multiple times it calls the person whom I am trying to call. It looks very choppy as if the system responding to my commands little later.
4. Whenever I am trying to take the screenshot it doesn't take at a single go, after pressing multiple times the system recognises I am trying to take the screenshot and respond little later.
All the apps are working fine without any lags but the above said things are bothering me a lot.
I hope someone from XDA can assist me with this.
P.S.: I have tried to clear the cache from the boot screen. Also did a test on graphics from the same menu.
****Update v1****
I have got something to support my comments!
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/amp/
*****Update v2****
Switch off your WiFi, your phone will start behaving normal you will not face this problem in Mobile data usage.
Credit goes to @Whiskey103
Click to expand...
Click to collapse
Mine fingerprints stopped all together..Started to get error that something is wrong with sensor..Went to service centre..they downgraded to april..they conf that some issue in may update..Hope samsung fixes asap..

cbotadra said:
Mine fingerprints stopped all together..Started to get error that something is wrong with sensor..Went to service centre..they downgraded to april..they conf that some issue in may update..Hope samsung fixes asap..
Click to expand...
Click to collapse
Yes the problem is there in the May update.
Samsung should do something about this.

Nitin5556 said:
Everyone is not facing this issue, some of them are facing!
Are you using data over WiFi or Mobile data?
Click to expand...
Click to collapse
Both, but i flashed the rom with Odin. I don`t realy like OTA`s tbh.

gee2012 said:
Both, but i flashed the rom with Odin. I don`t realy like OTA`s tbh.
Click to expand...
Click to collapse
So, you're saying only the ppl that took the OTA are facing the issues? In that case i will probably try that then if the bug returns for me.
For now after switching WiFi On/Off for me it is gone.
Seen reports that plugging in the charger does the same.
Weird stuff indeed.
Also now i see a fellow Dutch, you by any change using Rabobank stuff (Wallet/App) with tripped KNOX and have no problems with it?
#sorryforofftopic

Whiskey103 said:
So, you're saying only the ppl that took the OTA are facing the issues? In that case i will probably try that then if the bug returns for me.
For now after switching WiFi On/Off for me it is gone.
Seen reports that plugging in the charger does the same.
Weird stuff indeed.
Also now i see a fellow Dutch, you by any change using Rabobank stuff (Wallet/App) with tripped KNOX and have no problems with it?
#sorryforofftopic
Click to expand...
Click to collapse
No, its possible that some users who do flash a rom with Odin could face some issues too but i personally don`t. I`am using the ABN bank app and i haven`t rooted for a long time now. I used to do it because of theming and getting updates/upgrades but nowadays i personaly don`t see a reason anymore to root anymore. So i can`t help you with your question.

I happened to flash "ASE5" build two ways :
1. First using ODIN 2 days back . Did a factory reset ,erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced -> None.
2. Went back to previous "ASD5" build, downloaded the "ASE5 OTA" update and installed. Did a factory reset, erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced so far -> None.
*One glitch I'm noticing from the beginning with "ASE5" :
When I click on my apps & games(playstore app>drop down menu on the left), it freezes for a split second while it takes into the main page. With all my effort, I could not fix it. (App cache cleaning only temporarily fixes this).

Virgo_Guy said:
I happened to flash "ASE5" build two ways :
1. First using ODIN 2 days back . Did a factory reset ,erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced -> None.
2. Went back to previous "ASD5" build, downloaded the "ASE5 OTA" update and installed. Did a factory reset, erased cache in recovery, reinstalled all apps & after setting them up:-
issues faced so far -> None.
*One glitch I'm noticing from the beginning with "ASE5" :
When I click on my apps & games(playstore app>drop down menu on the left), it freezes for a split second while it takes into the main page. With all my effort, I could not fix it. (App cache cleaning only temporarily fixes this).
Click to expand...
Click to collapse
A split second delay bothers you? What apps are running in the background? Do you have the FaceBook app installed? How did you set your animations?

gee2012 said:
A split second delay bothers you? What apps are running in the background? Do you have the FaceBook app installed? How did you set your animations?
Click to expand...
Click to collapse
No it does not "bother"but is a step back in smoothness if that counts. It's a "difference" that I noticed since I was testing both builds back and forth for a comparison. Rest be assured that it's not related to apps installed and animations set.

Virgo_Guy said:
No it does not "bother"but is a step back in smoothness if that counts. It's a "difference" that I noticed since I was testing both builds back and forth for a comparison. Rest be assured that it's not related to apps installed and animations set.
Click to expand...
Click to collapse
I have my animations set to 1,0 and i don`t have a delay, on 0,5 however there is a slight delay.

gee2012 said:
I have my animations set to 1,0 and i don`t have a delay, on 0,5 however there is a slight delay.
Click to expand...
Click to collapse
Erase playstore cache and you won't even notice it for a while only to re-appear after sometime.
"Less noticiable" and "very much noticiable" in my usage in 1x & .5x respectively. In ASD5 build, this transition slips like a soap.