loss of signal - Xperia Arc General

Hi everyone,
my xperia arc lt15a has a problem since a week or so. I'm very concerned.
Everytime i shut the screen off, when i go to turn it back on, i see for a millisecond that on the top says emergency only, meaning that when the screen is off loses signal. Once i turn the screen on it gets the signal again. At the beginning it happened when i had it for long time in my pockets, but now its getting serious. It has US generic firm 4.0.2.A.0.42

Me too!.... Maybe its a firmware issue???
and if i go into About>battery use> graph.. it is mostly RED meaning NO SIGNAL over 60%

There is this problem going on with -56 baseband (which is present in the .283 and .42 firmware). Hopefully SE fix it fast...really fast.

oh thank god its not a hardware problem...anyway its very serious: this means that all the times the phone is on standby we loose messages and phone calls since it doesnt get signal!

underground9 said:
oh thank god its not a hardware problem...anyway its very serious: this means that all the times the phone is on standby we loose messages and phone calls since it doesnt get signal!
Click to expand...
Click to collapse
Yep, it's a serious problem. Not only the one you mentioned, it is also leading to battery drain and the purpose of this device as a mobile phone is being defeated.

i can't belive sony ericsson is not taking care of it. i'm going to send an email to the support.

i have the same issue in miui rom

hey guys please tell me its not a hardware too, when I was on .368 with locked bootloader, it was normal, but after unlocking bootloader, and testing many roms, all roms, my wifi connect, but after few minutes, even it is connected, the internet become inexistent, everything that needs internet does not work, market says No connection, browser does not open pages, msn does not connect and so on. If I put wifi off, and on again, everything goes normal, but few minutes, like 5 or 10, it happens again, stay connect but no internet... some help please? Thnx anyway

kurogana.inc said:
hey guys please tell me its not a hardware too, when I was on .368 with locked bootloader, it was normal, but after unlocking bootloader, and testing many roms, all roms, my wifi connect, but after few minutes, even it is connected, the internet become inexistent, everything that needs internet does not work, market says No connection, browser does not open pages, msn does not connect and so on. If I put wifi off, and on again, everything goes normal, but few minutes, like 5 or 10, it happens again, stay connect but no internet... some help please? Thnx anyway
Click to expand...
Click to collapse
OK, problem seem to be solved, i changet some settings on my router, it was 802.11 b/g/n mixed, changed to 802.11g only, and auto channel to channel 6 fixed, and the wifi is working fine, at least til now...

underground9 said:
i can't belive sony ericsson is not taking care of it. i'm going to send an email to the support.
Click to expand...
Click to collapse
This is serious but I must say I have not noticed this as a common problem.
Have you guys tried to reinstall/repair the phone software via either SEUS or PC Companion? If not please do and check if the problem remains.
If it does check if another SIM card makes any difference.
Keep me updated.

Its a sotfware problem , i haver .42 , in spain , and i`m having the same problem since .42 .

Wow, never would've noticed this if I hadn't come here. I have the same problem, LT15a with .42 in USA

Did anyone of you not have this problem before updating to .42? Has anything you've tried since you installed .42 helped (e.g. new sim card, sw repair etc.)?
We are rolling out the .58 software on some markets as I write this. Other markets will follow.
(I don't know which ones that have received it already or when it will come to a certain market.)
As soon as someone here with this problem gets this update, please let me know if this solved the problem or not.
If this is a bug in the .42 it will hopefully be fixed in this software.

Markus-SEAnswers said:
Did anyone of you not have this problem before updating to .42? Has anything you've tried since you installed .42 helped (e.g. new sim card, sw repair etc.)?
We are rolling out the .58 software on some markets as I write this. Other markets will follow.
(I don't know which ones that have received it already or when it will come to a certain market.)
As soon as someone here with this problem gets this update, please let me know if this solved the problem or not.
If this is a bug in the .42 it will hopefully be fixed in this software.
Click to expand...
Click to collapse
Well, let's hope that. Thanks for your reply!

Markus-SEAnswers said:
Did anyone of you not have this problem before updating to .42? Has anything you've tried since you installed .42 helped (e.g. new sim card, sw repair etc.)?
We are rolling out the .58 software on some markets as I write this. Other markets will follow.
(I don't know which ones that have received it already or when it will come to a certain market.)
As soon as someone here with this problem gets this update, please let me know if this solved the problem or not.
If this is a bug in the .42 it will hopefully be fixed in this software.
Click to expand...
Click to collapse
I was using Singapore .145 firmware and didn't have any issues with reception, but since the day I upgraded to .42 the reception issue is there. Nothing could get rid of this issue and I noticed that it started with .283 itself.
Currently I'm using older baseband (-36 from .368 firmware) with the new firmware .42 and it's fantastic and stable without that buggy reception problem.
Note: Honestly I don't know whether you are really from SEAnswers, but I'm replying in a hope to get this fixed .

I know many arc in spain with the same problem .... so ...

Same reception problem
I have the same reception problem in Morocco since last update, sometimes i need to disable WCDMA in network options to solve the issue

yeah, i had one night this issue, 70% of battery drained to 5-6% wlan on, sync on. i think 7-8 hours.
and this day, 40 mins internet on with sync, mp3 1 hr headphone.
and batt. temperature 40°C and phone was hot.
10 min display on. and i havent run any app except fb and browser.

Try .368
I had this on both .42 and .58. Reception was terrible.
Have "down-graded" to .368 and I have perfect reception everywhere.
Whereas before I'd stopped using my phone for anything that required Data. Now am bock on Facebook and Twitter with avengance!
Its like a new phone.
Hope this helps others...

I have made a small patch for properly using baseband -36 in other firmwares.
Check it out.

Related

Im tired of this F-ing phone freezing

it would just freeze randomly when left alone...and i wouldn't even know unless i push the standby key and it doesn't turn on or the time on the LCD is way wrong
worst is i cant get any calls while it's frozen and i can never recieve a txtmsg sent while it's frozen..even if i reboot the txtmsg will never be recieved
even worst is when it freezes while the lcd is on...it just sits there like that draining the battery
i cant figure out why..i report,as well as others, about this problem before but no one has any idea what's causing it
and no, there is no 3rd party programs running and yes this will happen on a clean cooked rom with no options checks off..i've tried everything...my only guess is that tmail.exe or the messaging system is causing it..but i cant be sure
does anyone have any ideas, i have to poke my phone 5-6 times a day when it freezes. is there any memory resident apps that can detect a frozen OS and force a soft reboot? and coders want to have ago at it?
What ROM/Radio/apps are you running? My Titan has never done that except when There were some reg entries I botched when I first got it.
No offense, but it is usually user error when things go awry, from adding bad oem's to the kitchen or messing with the registry entries.
A little more info is needed please.
Mine will freeze up if I leave the wifi switch on and then hit the power button to put it in standby. Or if I just let it time out and it goes into standby with the wifi switch on.
I upgraded to the VZW MR1 update and all is fixed!!
im running D.C.D 3.2.6 and radio 3.42.50
but this has been happening since before 3.2.X
no oems added, and like i said i would happen with a clean rom with no apps installed
i tried that to make sure it was a program i installed that was caussing it to freeze
i take it Windows Mobile doesnt have an event log or crash dump
Fr3nZy said:
im running D.C.D 3.2.6 and radio 3.42.50
but this has been happening since before 3.2.X
no oems added, and like i said i would happen with a clean rom with no apps installed
i tried that to make sure it was a program i installed that was caussing it to freeze
i take it Windows Mobile doesnt have an event log or crash dump
Click to expand...
Click to collapse
Try radio 3.42.40 Some ppl were having problems with 3.42.50, but I used it for a couple of months ok.
Well, honestly, this is far out of my range of advice. I have been running DCD ROM's since I got my phone, and re-flashing has cured my no wifi/no bluetooth/no whatever problems since I started. Delete the kitchen package, restart your computer, re-download, build ROM and flash again.
Its not the most convenient option, but it will tell you whether you have a hardware problem or not.
I have had many problems with the no2chem rom I am running now, but in comparison DCD's ROMs should be solid. I suggest you re-download the kitchen and build again. Start fresh, then report back.
1999TL said:
Try radio 3.42.40 Some ppl were having problems with 3.42.50, but I used it for a couple of months ok.
Click to expand...
Click to collapse
this happen with all radio's released since 3.40.02...i dont think it's the radio.
and i've tried recooking and reflashing with no success
wat it did try was this....i left the taskmanager running in process view and sorted by cpu usage..if i is a program i might catch it in action if the phone freezes with display on
and it did eventually...the program at the top wen it froze was tmail.exe @ 36% cpu useage...im not complete certain its the cause
and tmail.exe is a base OS file right? it's pocket outlook and i need it for TXTMSG
Do you have a lot of text messages saved? I have about 1500 saved... and if I keep more, freaky stuff happens... like bad restores with PIM and slow texting.
actually, i do about 4000
i'll archive them with PIMbackup and erase them
i'll report back
Fr3nZy said:
actually, i do about 4000
i'll archive them with PIMbackup and erase them
i'll report back
Click to expand...
Click to collapse
nope it didnt help...froze 4 times today
had exact same problem u did. did everything possible... nothing worked. turns out its a product defect that it crashes so brought it into telus store and they switched it for me.. since it was still under warranty if u have warranty i suggest u do the same... if not... im sorry mate this is not a software issue.
i had that defected phone for atleast a month.. and trust me when i say this.. i tried EVERYTHING. lol
actually its still under warrenty
i'll bear it and try and see if it is a software issue
i dont want to take it in for servicing if it's really not a hardware issue
the phone is pretty much new still
i might try flashing the official sprint rom and see if it fixes it
did you do a hardreset after each flash that you do. Cause if not you will have alot of footprint left over.
Only one app consistently locked my phone...
CorePlayer. I finally removed it after installing Kinoma Play (full edtion).
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
mine actually frooze when i have it in my pocket only. i found out that if the power on button is held down a long time, it might freeze light that. thats what i learned since i have it. it might strange weird but this is how it freeze with me.
DCD 3.2.6 and radio 3.42.50.
Cabanon said:
mine actually frooze when i have it in my pocket only. i found out that if the power on button is held down a long time, it might freeze light that. thats what i learned since i have it. it might strange weird but this is how it freeze with me.
DCD 3.2.6 and radio 3.42.50.
Click to expand...
Click to collapse
It may be because you are going into a weak 3G area whilst its in your pocket (which causes the problem when the phone auto-switches bands) the solution is to try what I suggest and if not entirely satisfied then perhaps try to update the radio.
nlel said:
It may be because you are going into a weak 3G area whilst its in your pocket (which causes the problem when the phone auto-switches bands) the solution is to try what I suggest and if not entirely satisfied then perhaps try to update the radio.
Click to expand...
Click to collapse
well, maybe., but i dont use the 3g band at all, im not even using a data plan because i dont surf the web at all other than at home via wifi. if it freeze, i just reboot. im not that too worried about that as it happen really few times.
Cabanon said:
well, maybe., but i dont use the 3g band at all, im not even using a data plan because i dont surf the web at all other than at home via wifi. if it freeze, i just reboot. im not that too worried about that as it happen really few times.
Click to expand...
Click to collapse
Do you not gt a 3G signal in your area or have you disabled it on the phone, you always have some type of signal going to the phone whether or not you actually run data connections.
If you are not using 3G then your must be getting an Edge or GPRS connection that you can make phone calls with. Its still worth setting the band type to GSM + AUTO even if you don't get a 3G signal in your area.
hang up etc
I installed everything in main memory and nothing but storage on card and doped to 49% on cpu, until phone is used and the around 55% , I dont know if that might help you but it did for me.

htc hd2 reboots while playing streaming video

Hi there, today i noticed that my htc hd2 rebooted when i was watching a streaming video with coreplayer.
I was messing around with some video quality settings, and then it happend, a reboot.
My first thought was hmm must be me messing with the settings, but then i just watched without messing around and after a couple of minutes it did reboot again ?
Does anybody else had this problem / fix? because it's quite annoying.
* edit this also happens in media player.
furthermore im running with 1.72 vodafone stock rom.
My phone never reboots this way, just with streaming video ?
hmm i've done some trial and error, and it seems that vodafone hsdpa connection causing this problem.
Because when i hook my phone on my pc, and using the data connection from my pc (so no hsdpa/3g but internet from my pc) my phone keeps running all the way.
wth ???
how can a 3g connection cause my phone to reboot in seconds ?
am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times
d33f said:
am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times
Click to expand...
Click to collapse
nope you are not.
i have the same exact problem with a different Telco.
hmmm. I guess you don't know either what is causing this problem / possible fix ?
d33f said:
hmmm. I guess you don't know either what is causing this problem / possible fix ?
Click to expand...
Click to collapse
i know for sure it happens when data connection is on 3G/H/E. While if get internet access from wifi, the problem is not there.
i tried different ROMs and radios, i even changed the SIM card, but same issue.
The only way around, at least the one i know of, it is to disable 3G and HSDPA/HSUPA and stick to edge.
Sucks because edge is so slow.
HELP
BUMP UP....
thank for the bump, we really need to get this problem solved.
What do you need a big screen, snappie cpu if you can't watch some online videoclip (youtube,mobile tv etc.)
Please! help us out.
HELP!
Bump up.....
hmm i have reported my phone for repairservice, because i have a feeling it has something to do with heat/overheating or faulty mainboard.
If it's hot outside my phone does also reboots when i am listening to music and try to update the weather app at the same time.
It's just f*cked up if you can't even watch some silly youtube with a high tech smartphone...
For this kind of sh*t i could bought a much cheaper phone which could play youtube without any problem..
Good luck... let me know how that works out for you.
thx, and i will keep you informed
my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).
d33f said:
my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).
Click to expand...
Click to collapse
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.
lestatneo said:
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.
Click to expand...
Click to collapse
Same here m8, my problems are gone with the new mainboard
Now it's running 99,9% stable @ Energy rom. You can imagine how happy i am now
Hope it stays that way, hoping the new mainboard won't die that soon again (just had it for 1 month =O).
Hey guys,
I am having the same exact problem!
I am curious if your phones were both from a similiar batch - would it be possible to post the s/n of your devices?
(you can xxxx out the last 4 digits of the s/n for security purposes)
I'll go first, my s/n is HT04HPF0xxxx
My HD2's s/n : : HT01CNW0xxxx
Mine is ht9Bwnw0xxxx
doesn't really seem to be that we have the same batch , also i got my phone late may 2010

L5 II 3G Data won't connect after wifi usage

First of all, hello ! I'm new around here and I just stumbled upon a problem I guess on my new phone ( the L5 II E460 ) so I decided to ask your opinion on this one cause I don't have that big knowledge about smartphones and androids to be honest
The thing is: Sometimes when I use the wi-fi connection home and toggle between the 3G data connection from once in a while the 3G Data stops working.The wi-fi connects back without no issues but if I switch to data it won't show the 3G sign up or H and I can't access anything unless I restart the phone, then everything goes back to normal ( to be honest this happened to me only twice and I have the phone since a month but it's still frustrating and first I thought my phone may be broken but after a little google search I found out that many people have this problem )
What other solutions are to stop this " problem " or whatever it is to occur again ?
Thanks.
So,no one nothing?
PeterHaze said:
So,no one nothing?
Click to expand...
Click to collapse
I toggled multiple times just to try what you reported but it didn't happen to me.
Did you update your firmware? I also recommend also a full-wipe:
1 Turn the power off.
2 Press and hold the Power/Lock key + Volume Down key + QuickButton.
3 When the LG Logo appears on the screen, release all keys.
I didn't do any firmware update atm, it's still the Jelly Bean 4.1.2
It doesn't happen often,only from time to time and the airplane mode on and off toggle seems to resolve the problem so I'm guessing there is some problem between the wifi and data settings sometimes.
PeterHaze said:
I didn't do any firmware update atm, it's still the Jelly Bean 4.1.2
It doesn't happen often,only from time to time and the airplane mode on and off toggle seems to resolve the problem so I'm guessing there is some problem between the wifi and data settings sometimes.
Click to expand...
Click to collapse
Do the update (through software update in your phone). It stays at Jelly Bean 4.1.2 it's just an update to it. Maybe it solves your problem, as it may have been a known bug. I've updated and I don't have your problem, maybe it was solved. Also do a full wipe afterwards.
Ditto... almost!
mircea89fzr said:
Do the update (through software update in your phone). It stays at Jelly Bean 4.1.2 it's just an update to it. Maybe it solves your problem, as it may have been a known bug. I've updated and I don't have your problem, maybe it was solved. Also do a full wipe afterwards.
Click to expand...
Click to collapse
I have the LG-E460 (L5 MkII) and JB 4.1.2 updated to May 28th 2013. It is just 10 days old so I have 4 days left to decide to keep or return. This is my 1st ever smartphone, so I am without any doubt a NOOB in more ways than one.
If I understand correctly, my problem seems to be similar. If I am updating the weather, twitter or facebook etc, using my home wi-fi, every now and then I get a message "Network Unavailable", despite FULL signal on my network, and the only way to restore it is to turn Wi-Fi off, then on.
It seems to work just fine by leaving Wi-Fi off, thereby using the mobile data permanently.
Could this possibly be anything to do with the type of network in use? ie, WPA2-PSK etc?
Regards to all,
Mike
MLHiFi said:
I have the LG-E460 (L5 MkII) and JB 4.1.2 updated to May 28th 2013. It is just 10 days old so I have 4 days left to decide to keep or return. This is my 1st ever smartphone, so I am without any doubt a NOOB in more ways than one.
If I understand correctly, my problem seems to be similar. If I am updating the weather, twitter or facebook etc, using my home wi-fi, every now and then I get a message "Network Unavailable", despite FULL signal on my network, and the only way to restore it is to turn Wi-Fi off, then on.
It seems to work just fine by leaving Wi-Fi off, thereby using the mobile data permanently.
Could this possibly be anything to do with the type of network in use? ie, WPA2-PSK etc?
Regards to all,
Mike
Click to expand...
Click to collapse
I experience wi-fi connection losses too, but not that often and I can live with it. If it's too often for you, return the phone as it is a bug. Others have reported it too (see the lg uk website for our phone).
mircea89fzr said:
I experience wi-fi connection losses too, but not that often and I can live with it. If it's too often for you, return the phone as it is a bug. Others have reported it too (see the lg uk website for our phone).
Click to expand...
Click to collapse
This is, sadly, the conclusion I have come to. Apart from this one issue, I love the phone and it was the only unit at this monthly price-point that, in reviews anyway, was any good! The other handsets were Samsung Galaxy Ace, HTC Desire C and Huawei Ascend Y201.
I know reviews are not always the best way to choose but, out of the four, the L5 seemed to be "the one" for me, particularly after reading users reviews and studying the spec. sheets for all.
I'm trying to save money, not spend more, so the L5 will have to stay. Because it is new to me, I'm using it WAY more than is normal, just to get to know it, so in normal use I can probably put up with it.
Thank you for letting me rant on; and thank you for a great site.
Best regards, to all,
Mike
MLHiFi said:
This is, sadly, the conclusion I have come to. Apart from this one issue, I love the phone and it was the only unit at this monthly price-point that, in reviews anyway, was any good! The other handsets were Samsung Galaxy Ace, HTC Desire C and Huawei Ascend Y201.
I know reviews are not always the best way to choose but, out of the four, the L5 seemed to be "the one" for me, particularly after reading users reviews and studying the spec. sheets for all.
I'm trying to save money, not spend more, so the L5 will have to stay. Because it is new to me, I'm using it WAY more than is normal, just to get to know it, so in normal use I can probably put up with it.
Thank you for letting me rant on; and thank you for a great site.
Best regards, to all,
Mike
Click to expand...
Click to collapse
Well, I haven't found a cure, but I have found a way round it!
It would appear to be WPA that's causing the intermittent, but common, "No Connection" message... I changed to WEP and it has now been perfect for over 24 hours.
I think I've got this right: in WEP a "key" is only sent at the outset! With WPA, a key is generated every so often and it must be that which is upsetting the L5 and causing it to "have a fit"
Any thoughts would be welcome... I do know the pitfalls of using WEP, but it has proved a point... at least I think it has.
Regards,
Mike

Random signal loss

Hi everybody
I wan to ask, if anyone has a similar problem or a solution.
Me and my girlfriend bought a moto x play for its dual sim ability.
We experience random signal loss several times per day. Its just falls off for few seconds, sometimes longer without any reason. Then i have to turn airplane mode on/off, to manage it. Its pretty annoying. I had the same problem with last years moto g2. The sim card, that is dropping signal is the one i use mainly and preffered for data.
Just to mention, that i was using my simcards about a half year in my honor 6 plus dual sim and i never experienced this. Sot the troubke must be in the phone.
Is there somebody who has a fix for this?
Thx
Peter
hi i have the same problem. i am here in germany with base (hope u know what i mean) in my second simslot i get a o2 card. now its strange. always that slot with base sim have that problem. i tried it with a lot other base sims from friends etc. always same result. without reason (i have luck) 1 - 3 times no signal for few seconds. on other fon with base that i take with me to check if it also have no signal but there always ok (testet it also with my card in other phones the card is 100% ok). hope u have a fix. and by the way sorry for this ugly and bad english. i can read good but write is not mine. thx everybody
I'm from India, I to have same problem. Sim1 losses connectivity randomly.
Sent from my XT1562 using XDA Free mobile app
possible solution
Thanks for your answers.
I did contact motorola with the problem.
They adviced me to run the phone in safe mode (only preinstalled apps, nothing from my downloaded apps are in this mode) and step by step (can take a days) to add my apps and see, whic one does it.
The safe mode did ok ( no signall loss) but then i just booted in normal and uninstalled my apps. (since i dont use so much of them) whats important to know, that my wife has the same phone (same issue) so i can compare it better.
So i realized, that it could be the app CAM SCANNER (app, which makes pdf from photos, APP FROM innstig COMPANY) I stopped using this app. I tought, that the problem is gone, but now still, the random signall loss happens much less, bu it still happens. If I have more time to play with it, i will try to delete some other apps.
For the moment its not so bad like before. i have, lets say 3-4 random signal losses per day. for me its strange, that an app can cause this. and i hope i dont have to uninstall apps like dropbox, or something i cannot live without. I blame motorola for thi, because this was a problem allready with lastyears moto G. ( my previous phone was honor 6 plus dual sim, these things never happen, and i used the same apps. Of course i changed the phone, because the OS was horrible on it (emui...))
So im still trying, if somebody has a possible solution, please post it. Im also thinking, as the last option, to flash cyanogenmod. Its allready an unofficial version, i hope it becomes official soon.
Pepe135 said:
Thanks for your answers.
I did contact motorola with the problem.
They adviced me to run the phone in safe mode (only preinstalled apps, nothing from my downloaded apps are in this mode) and step by step (can take a days) to add my apps and see, whic one does it.
The safe mode did ok ( no signall loss) but then i just booted in normal and uninstalled my apps. (since i dont use so much of them) whats important to know, that my wife has the same phone (same issue) so i can compare it better.
So i realized, that it could be the app CAM SCANNER (app, which makes pdf from photos, APP FROM innstig COMPANY) I stopped using this app. I tought, that the problem is gone, but now still, the random signall loss happens much less, bu it still happens. If I have more time to play with it, i will try to delete some other apps.
For the moment its not so bad like before. i have, lets say 3-4 random signal losses per day. for me its strange, that an app can cause this. and i hope i dont have to uninstall apps like dropbox, or something i cannot live without. I blame motorola for thi, because this was a problem allready with lastyears moto G. ( my previous phone was honor 6 plus dual sim, these things never happen, and i used the same apps. Of course i changed the phone, because the OS was horrible on it (emui...))
So im still trying, if somebody has a possible solution, please post it. Im also thinking, as the last option, to flash cyanogenmod. Its allready an unofficial version, i hope it becomes official soon.
Click to expand...
Click to collapse
As squid told that he has moved on to cm13 and he will push to make cm13 as official, cm12 is already there. Also soak test has begun. Its just matter of some few weeks before the official update from Motorola lands on x play.
Marshmallow update
Hi everybody.
I allready recieved the marshmallow update for the moto x play dual sim. Nothing changed. Same results by my wifes phone. The signal is falling out randomly through the whole day. This is really bad.
I had this allready with last years moto g 2014 dual sim.
Im giving up. I don tgink i will get another motorola this year.
Did you try changing preferred network data to 2G or 3G? (Wireless & Networks > More > Mobile networks > Preferred network type)
If it's on 4G, it's most likely that signal is too weak for 4G in some places. Network type (2G,3G,4G) affects the signal and battery drain if signal is too weak even if you're not using mobile data.
If that doesn't help, then I have no idea.
Hi All,
I had this problem. The phone would show "No Signal" even when others on the same network were getting a signal in the same place. Plus the SIM would work on another phone. The mobile would be off the signal for hours and then connect for a few hours. I tried everything that is recommended including a factory reset. No resolution.
But I did notice that if I charged the device the signal would come back for a while.
So, being a complete novice at this, I did what I thought best. Went into battery saving and switched everything off battery saving. ( Switched everything off because I do not know better )
Since then the mobile has been connected to the network 24X7. I use mostly 3G as my preferred connection choice. The phone does switch between 2G and 3G depending on signal strength I guess.
Hope this may help someone. It is not an educated fix, but seems to have worked with me.
Incidentally, Motorola had suggested that I take in the phone for servicing when I contacted them. As that is a long journey, I tried this fix as a last resort - and it worked for me.
Cheers!
Pepe135 said:
Hi everybody
I wan to ask, if anyone has a similar problem or a solution.
Me and my girlfriend bought a moto x play for its dual sim ability.
We experience random signal loss several times per day. Its just falls off for few seconds, sometimes longer without any reason. Then i have to turn airplane mode on/off, to manage it. Its pretty annoying. I had the same problem with last years moto g2. The sim card, that is dropping signal is the one i use mainly and preffered for data.
Just to mention, that i was using my simcards about a half year in my honor 6 plus dual sim and i never experienced this. Sot the troubke must be in the phone.
Is there somebody who has a fix for this?
Thx
Peter
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Click to collapse
Hi People, im from Argentina, about random signal loss,i ve got the same issue. but i fix it changing the APN.
i bought my X Play from Paraguay so default APN was unable to work fine in my country. Try to search a different APN from your phone service company. It's work for my.
tell me if its work 4 u
I am brazillian. And have same problem. I try change imei from xposed framework module and nothing... losing signal contantly... and after same month lost all signal...
nothing signal in booth sim cards...
i am test in lineage 14 and stock 7.1.1 motorola Nougat... nothing signal...

network problem

Hi guys,
Now my zuk is unable to connect to any mobile network.
The problem isn't new, two days ago that was happened becouse I change the bands from the test mode.
But the strange things is that i solved it restoring the system partition by a nandroid backup, but now the same backup didn't solve the problem.
I'm sure that the problem is about the bands becouse I can see only a operator that use a different band and also from the test mode I can choose some network but not all.
Another strange thing is that the second time the problem occurred after a simple reboot...
Thanks for the help
I have the same problem and there is an older thread covering this where 2 other people also have the issue.
The only fix I found is to power off the phone. When restarting the issue is cleared.
As an aside I notice that to diagnose that the problem has occurred you can try to change the "preferred network type" and see that there is no pause while the phone works to switch from 3G to 4G or whatever. Normally there should be a pause of a few seconds whilst the phone switches over. When trying this and noticing that the phone appears to do nothing at this point (by which I mean there is no pause and nothing much happens) then I know something has fallen over and that I have to power off the phone.
This is obviously a software problem and, like most bits of technology in our lives, you just have to switch the thing off and on again to fix it.
Lets hope the promised upgrade to Marshmallow next month fixes it.
All got that problem on COS 12.1 use custom firmware.
hi brother i m also facing the same problem.as i update cm 12.1 the problem occurs.
Take a look at this thread
http://forum.xda-developers.com/zuk-z1/help/time-airplane-mode-t3286743
Enviado desde mi Redmi Note 3 mediante Tapatalk
my lenovo zuk z1 network problem plz give me solution
Gonzaman said:
All got that problem on COS 12.1 use custom firmware.
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Click to collapse
Please do not generalize like all on COS 12.1 have this problem...my phone is complete stock on COS 12.1 and I have NO network problems since day 1 (more than a year my daily driver). I have been travelling the world using my phones dual Sim function to the fullest and never ran into problems. Maybe I have the only good working ZUK1 on the whole planet but then again I don't **** around with the frequency bands nor did I try to unlock and or root my phone...
When you burn your arse you may have to sit on the blisters!
cfds said:
Please do not generalize like all on COS 12.1 have this problem...my phone is complete stock on COS 12.1 and I have NO network problems since day 1 (more than a year my daily driver). I have been travelling the world using my phones dual Sim function to the fullest and never ran into problems. Maybe I have the only good working ZUK1 on the whole planet but then again I don't **** around with the frequency bands nor did I try to unlock and or root my phone...
When you burn your arse you may have to sit on the blisters!
Click to expand...
Click to collapse
Hey buddy, Could you please lemme know the version of COS 12.1 that you are using.? I am running on the stock version updated to 12.1-YOG4PAS7DF. Being frank, I am not totally satisfied with the network coverage of my phone. My earlier phones used to work flawlessly at my apartment and since I switched to ZUK, I am facing network coverage issues and data connectivity issues with the Same operator. Are you mostly connected to LTE network.?
rishr4 said:
Hey buddy, Could you please lemme know the version of COS 12.1 that you are using.? I am running on the stock version updated to 12.1-YOG4PAS7DF. Being frank, I am not totally satisfied with the network coverage of my phone. My earlier phones used to work flawlessly at my apartment and since I switched to ZUK, I am facing network coverage issues and data connectivity issues with the Same operator. Are you mostly connected to LTE network.?
Click to expand...
Click to collapse
12.1-YOG4PAS9IG. While home I am on WIFI and while away from home I am on LTE or whatever the reception allows depending upon my location. I do live in a remote part from France so I do face network coverage problems but at the same time it does not surprise me.
It could be well that the ZUK1's reception is less than other models or brands or even other ZUK1's something I have not confirmed. All I can say is that I am happy with the phone performance.
Happened 9 days ago, after a day it resolved itself after restarting (nothing happened by restarting, changing roms, restoring factory backup & so before).
Again happened & didn't resolve for a week+. was going to get a new cell today but last night it resolved itself when I rebooted to recovery to install a rom, but changed my mind for then as I needed flash light, rebooted system & signals were there.
It happens & goes away.

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