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Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
No one else is having this issue?
This is the first i personally have heard of this issue.
I would take it back and see if they can exchange it.
Sent from my DROIDX using XDA App
After the update I would try to go into the camera but it would say that it couldn't open it. A couple hours later it worked no problem. I recommend a factory reset to se if that helps and then try to exchange.
Edit: sort I didn't se that you already tried to reset it. Yeah it is time to take it back.
Sent from my DROIDX using XDA App
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
ANDROID 3G said:
I've tried a soft and hard reset and no luck. But a quick search on the Motorola forums brings me to conclude that this could be a major problem that if it doesn't happen to you now, it might just happen later.
https://supportforums.motorola.com/m.../186355#186355
https://supportforums.motorola.com/m.../185092#185092
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The links didn't work for be. Would u be kind enough to explain a bit further what the potential problem is regarding the camera? thanks
Links should work now:
https://supportforums.motorola.com/thread/32521?start=0&tstart=0
https://supportforums.motorola.com/thread/32618?tstart=0
https://supportforums.motorola.com/thread/32376?tstart=150
did you take the lens cap off?
Mine works.
Droid X camera problems after update
ANDROID 3G said:
Got the Droid X on 7/15, everything was great, got the system update, now the camera won't work. Black screen only, even though both the Camera and Camcorder apps behave like they're working (with a black screen). Cannot take pictures at all, can take video, although no image is shown and playback of videos is a completely black screen.
I look in the camera and it looks like the shutter is open, although I'm not 100% certain what a closed shutter would look like. I think I can see the lens.
I did a full System Restore, the problem did not go away.
I've tried the camera app from the marketplace, facebook, etc., all treat the camera in the same way: just a black screen.
Trying to take a picture, the focus noise doesn't even sound.
This was working prior to the update, albeit in a laggy manner. Should I return my Droid X, or is there some other software / use fix I have not tried?
Thank you in advance!
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Click to collapse
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
chuck k said:
I have two droid X phones. My Camera quit the first time I tried to use it after the update. My daughters died 2 days after she updated. Verizon fix is to send me a refurbished phone. My fix is to get rid of motorola and verizon as soon as possible. Any help would be appreciated
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Click to collapse
Mine did same thing... i pulled the battery while phone was on per the tech on the phone and it has worked fine since.
I have noticed this on rooted droid x's. Factory wipe didn't really resolve any of the camera issues. Re-loading with SBF resolved the issue sometimes, while other times, a simple cache wipe resolves the issue.
I dont know if this will work, but its just a suggestion that fixed my camera. My camera/camcorder app wouldn't open, so then I went into the gallery and deleted a corrupted image (It was all strange looking, a black square with lines on it, and also wouldn't open in any programs). Once I removed this image from my SD card the camera worked. Worth a try I guess...
Also try using another app to open the camera, like Vignette, in order to see if it is a hardware issue or a blur camera app issue.
Rather the lack of camera or video after the update. Just opens then closes really fast. I suppose a reset of some kind is next. Anyone else have / had this issue?
Cheers
can someone tell me why when you take self photos the screen looks smaller than before
calicobasin said:
Rather the lack of camera or video after the update. Just opens then closes really fast. I suppose a reset of some kind is next. Anyone else have / had this issue?
Cheers
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i do not have this problem it might just be you. try doing a reboot and see what happens
prettyboyrob2007 said:
can someone tell me why when you take self photos the screen looks smaller than before
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this is because your not taking a picture that supports high resolution. it is only a vga camera that is 1.3 megapixel
when you look at the screen before you snap a self picture its smaller looking than the 2.1 rom
I ran into this issue after updating my phone to the HTC FroYo beta. I rebooted my phone and it began working again. I've have not had an issue since then.
My GF's phone was updated to final HTC FroYo 2.2 and ran into the same problem as well. A Reboot also fixed it.
I ran into this issue right after updating to the 2.2 beta. I found that it was the LED Light app that was "breaking" the camera. Uninstalled the app, soft reset, good to go.
Camera Resolution
My Camera dropped to 3m anyone have that problem?
I did a soft reset and voila everything is fine now. I also unistalled the LED app I was using then reinstalled it. No issues so far.
Cheers
what LED app are you using, I am also having this issue. It was working fine, then i rebooted, and now it just closes right away when opened, will be deleting all my LED apps for now.
Yep the LED Light widget (the one that looks like the sense widget) killed that and its working again. hopefully the author of the app can fix this. as thats a useful little widget.
yep, its the LED Light, the one that looks like a sense widget on/off switch.. uninstalled it and camera works fine, i didnt even have to reboot
I have a rooted Atrix on .83, the stock camera app takes forever to load up, and takes about 4-5 seconds to capture a picture. It was never this slow when I bought it.
Rebooting fixes the issue for about 5 minutes, and it's back to freezing.
Opening up a picture in the gallery FROM the camera app takes forever too!
Anyone else having this issue?
I am too. It did not do this until a week or so ago. It is horrendously bad and I think I may go to a third party app. Strangley, google goggles works fine with it.
Edit: my problem is with camera not gallery
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Other camera apps work fine too, just the stock one has issues.
A few times I really needed my camera it would say there was an error and I couldnt open the stock camera app. The only fix was to restart the phone. I never had this on the other two Atrix phones I had haha.
Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
mg2195 said:
Ok...something strange is happening when I use snapchat. I take a picture and than the app closes by itself and the camera refuses to work until I reboot...any other camera app will just gove a can nit connect to camera message until I reboot. Ill reboot and any camera app works (stock/instagram) but as soon as I try snapchat again...it auto closes when I take a picture and suddenly the camera wont connect again.
The strangest part is it was working fine earlier...ive been using snapchat since I got the phone with no issues...so not sure whats up...ive uninstalled and reinstalled...so not really sure what else to do...anyone have any suggestions? Anyone else experience this? Do you think maybe its hardware??? I dont think its hardware cause it works fine until I use snapchat...but idk cant figure this one out
Also, I have done notging new to my phone...no nee apps, no new mods, no new updates...nothing so there really is no reason for this behavior. Ill try odin later but im away from my oc at the moment and just wanted to get other peoples input
Edit: snapchat appears to be working again...still strange that that happened...makes me worried as I dont know if it was the hardware or app failing
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
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Fine for me. No issues no lag
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
Have you guys factory reset. First thing I did when I turned it on
My girlfriend's s4 is doing the same thing she only gets it on the front camera but can make it do it at will she says it when the camera first turns on and is focusing and adjusting the color of you take a pic before it settles down it does what the op said.
energyracing said:
I've had the same issue a couple times. It's really weird. It only happens on the rear camera (the 13MP good camera) and only in certain scenarios. I tried to take a picture of my hammock, it locked up and I had to shut down. I took a picture of the ground, no problems. Hammock again, locked up. Flash on/off, doesn't matter. Weirdest thing.
I think it might be the camera software switching between white balances automatically (no proof to back this up, but since it matters where I point the camera, it has to have something to do with what the camera is seeing and doing in response to the scenery) and SnapChat might not play well with one of the white balances.
I just now took a picture of my driveway from inside my house, no problem. Took a picture of the hammock in the yard, freeze up. There's a lot of green in the hammock shot, I don't know if that has anything to do with it.
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i think your hammock is cursed o.o and i have no issues. it works fine on both front and back cameras in snapchat/any other camera app.
sorry to bump an old post but did anyone ever find a solution to this problem, its been happening to me on my gs4 from verizon. It will work then all of a sudden it does the same thing with the camera and just exits the app?
Same deal on my Galaxy s4 that is barely a month old. Everything was working perfectly fine until a couple of days ago when I try to send snaps using the rear camera.
Goes something like this:
- Take photo with rear camera, app crashes
- Screen freezes at the Snapchat 'loading' screen OR nonfunctional camera within the app (whereas everything else works such as receiving incoming snaps)
- Rebooting works from time to time, but the problem is reoccurring
- Tried clearing cache/reinstalling the app, no luck
It's starting to really get on my nerves.
I had the same problem. Snapchat force closes and camera starts to fail. I contacted the snapchat team and reported the problem. I got a reply saying that they are working on it. Maybe you guys should send them an email too and explain the problem you guys are having.
I have the exact same issue. I've not been able to find a work-around.
snapchat freezes on videos that are longer then like 2-3 seconds it seems... then i have to restart again to get the camera back...
Nothing is wrong with your phones. Snapchat is an extremely ****tily programmed app. What do you expect from a terrible iOS port?
I might suggest Wink! as an alternative, but it doesn't support video, but meh.
Yeah I have the same problem. It's fricken ridiculous. When will they fix this?
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
I think it may have to do with using the CM/non TW camera.. Whenever I used it I experienced this very problem. Since I've gone back to TW, I have not..
My phone lags terribly especially with the camera. Sometimes the double tap camera shortcut doesn't work at all. Most of the time it takes a few seconds to load my camera even with all apps closed except the camera app. It likes to show I took a picture but then it's not saved. Like it will show it on the preview bubble on camera app and then won't be in the gallery. So I've missed out on a lot of pics I thought I took. It also likes to lag in taking pictures in general. I've tried both intern and external storage. My internal storage is 12gb/24.9 so that shouldn't be an issue. I factory reset my phone a week ago and it was fine off and on for a few days. Now it's back to being a lagging POS. Anyone else have this issue? I've never had this issue with my S4 or Note 4.
Did you just recently buy the phone? What you're describing sounds like it has the engineering firmware flashed.
Nope I bought it new the first week it came out and I haven't flashed any firmware. I usually do but the effort for the S7 Edge wasn't worth it.