Hi all,
I am a proud owner of a Omnia 7 (with Mango update). Everything works fine, except that my phone is always roaming. My network home network should be "NL TELFORT" but it displays "NL KPN". I am aware of the fact that Telfort does not have it's own network anymore and that it's using the KPN network, but when I tested my SIM card with a HTC Titan, it displayed "NL TELFORT" and was not roaming. An other SIM card of Telfort also displays KPN on my phone. Last week I had my phone displaying "NL Telfort" for half a day, when travelling thru the country.
The same problem occurred on my Android device. In Android 2.3 the feature National Roaming was added and that resolved my problem.
For your information, the Telfort sim has it's own network code that is different from the KPN network code. It's also not possible to get a different SIM with a different network code, because Telfort is not supplying them.
Things that I have tried:
- Selecting the Network manually; The network is not in the list. Only NL KPN.
- Using the Samsung app: Network Profile; Selected the right profile.
- Searching the internet for a week, with no results :-(
Hope someone can help me!
Kind regards,
Mark
Samsung Omnia 7
OS Version 7.10.7720.68
Firmware revision number 2424.11.8.5
Hardware revision number 3.15.0.4
Radio software version 2424.11.7.2
Radio hardware version 0.0.0.800
Bootloader version 5.8.1.9
Chip SOC version: 0.36.2.0
Try this..
Dial ##634# on the dial pad
and it will enter the diagnosis app.
and then inside the app, dial this *#94765# and it should reset.
Hi Hboos,
Thank you for your reply.
I've tried this and my phone rebooted, but still it says it's roaming.
For the record, after that I have set my phone to factory defaults. But still no result.
Is it possible that my radio version (or something) doesn't know the network code of my carrier? And that's why it's displaying it's own name?
If yes, is it possible to add the network code to the list on my phone?
Kind regards,
Mark
I did some more research on the internet.
My PDA version is I8700XXKH5. This indicates that the firmware is for the following regions: Austria, Benelux, France, Germany, Hungary, Italy, Spain, UK.
My Phone version is I8700XXKG2. This one applies to the same region.
My CSC is: I8700XENJK1. The XEN part idicates that the CSC is for the Netherlands.
So far everything is looking just fine. Except for the part that my phone is not displaying the right carrier name and that it is always roaming. Can someone clarify to me in which part the list with carriers is included? First I thought it was the CSC file. But that file only consists of the MMS/3G settings.
otterm said:
I've tried this and my phone rebooted, but still it says it's roaming.
For the record, after that I have set my phone to factory defaults. But still no result.
Click to expand...
Click to collapse
Hey,
If you reset your phone to the factory settings, then you would have lost the settings you applied with the Diagnosis app..
Sorry can't help you much beyond that.. don't know about the registry or the different files.
Try the diagnosis thing again but don't reset the device to factory settings.
Good luck and hope you get this sorted
Maybe something silly, but did you check if your data roaming option is stated as: don't roam?
Settings -> Mobile Network
Maybe it's worth checking out the Network selection option right there.
Another thing, what's the deal with this roaming? You say Telfort is using KPN's network.. so I don't quite understand what the deal is when your phone displays KPN as a carrier. Sorry for that.
@Hboos, thank you.
@mb706:
Telfort used to have it's own netwerk (with also it's own network code, to be exactly 20412). In 2005 Telfort was taken over by KPN (networkcode 20408) and slowly the Telfort network was shutdown. Now they still use their own network code and that's why they are roaming on the network of KPN.
Hi and MTV mobile etc are MNVO's and use the network code of KPN, with only a different display/carrier name.
Related
Hi to all,
i live on the border between switzerland and france, which means that if i don't control roaming i am dead!
on the QTEK 9100 (rom 2.8.7.1) i can set my preferred networks (SET NETWORKS) in automatic mode, but every time i soft reset this information is lost. does the same happen to you? do you understand why?
yes often happens to me and dont know why. these settings should be stored with the network provider not on the handset so maybe its a network problem!?
meschle said:
yes often happens to me and dont know why. these settings should be stored with the network provider not on the handset so maybe its a network problem!?
Click to expand...
Click to collapse
As far as I know they should be stored on the SIM. There is a problem with some devices either ignoring the preferred networks list entirely, or loosing the settings (as they are SIM-locked by the provider so the saving to SIm fails silently).
Check with your SIM/Network provider - they will be able to tell you if you can change the settings or not. On some networks, and with some SIMS you just can't.
Have had my wizard for a couple of weeks now, when I bought it, it had the O2 software running on it, its branded externally as an O2. I upgraded the ROM last night but i have noticed that the phone (as before) still thinks it is using the T-mobile network e.g. when i tap on the signal strength indicator or a message comes through, it indicates the t-mobile network. I can receive and make calls as well as text messages and voicemail on the virgin network no problem. After doing the rom update last night i indicated that i was on the Virgin network when prompted when the device was initialising.
So how do i get rid of the fact that my wizard thinks its using the t-mobile network when its actually using the Virgin network. The phone is branded externally as O2? How on earth did this t-mobile identity survive the ROM update. Note i applied the I-mate ROM.
During the ROM update i left the sd card containing the previous ROM image (O2), a backup in case things went wrong, in the device. I noticed that a little after i ran the imate rom update from my host pc a message appeared on my imate mentioning something about the fact that there was an SD card containing a rom image and if i wanted to use this. It was very late and by the time it registed with me what i was looking at the message timed out and the rom update continued. Could this explain the reocurrence of the t-mobile wording. When i reset the device the imate splash is what i see.
Currently:
ROM version 2.16.9.1 WWE
ROM date 2/6/06 (6/2/06 here in the UK)
Radio version 02.07.10
Protocol version 413.1.03
ExtROM version 2.16.9.101
Thanks for any help
Fergus
Virgin is a virtual mobile operator and uses T-mobile's network. Its common for T-Mobile to show up as the carrier on many mobile phones.
Roaming indication after upgrade
Hi have the same problem.
I have a T-mobile (US) phone; I upgraded the ROM (Qtek test ROM) and since then, the phone shows that I am roaming into Cingular network.
In my area (San Francisco) - Cingular is the actual network operator; T-mobile uses Cingular's infrastructure as part of a deal made long time ago.
So, the ROM is correct but I wish there was a way to disable the ugly triangle (showing that I'm roaming) or alternatively - let the phone know that I'm parked in a "home-network".
Ah thank you for clearing that up. By the way is it true that virgin has been bought by NTL, someone mentioned this today. Not sure who is worse NTL or Virgin UK.
Do you know where i can get the settings for MMS and GPRS, have not checked if they have been set up properly.
Many Thanks
Fergus
fergus said:
Ah thank you for clearing that up. By the way is it true that virgin has been bought by NTL, someone mentioned this today. Not sure who is worse NTL or Virgin UK.
Click to expand...
Click to collapse
it's true...
The operator logo in the dialer does not automatically change when you switch networks / sim cards.
It depends on the image file 'carrierlogo.gif' in the Windows folder.
I have an unlocked T-Mobile MDA Vario with an Orange sim card - this showed as T-Mobile until I updated the carrierlogo.gif file!
If you want to view the network you are currently connected to, go to Start | Settings | Phone | Network.
Re: Roaming indication after upgrade
gilbnx said:
Hi have the same problem.
I have a T-mobile (US) phone; I upgraded the ROM (Qtek test ROM) and since then, the phone shows that I am roaming into Cingular network.
In my area (San Francisco) - Cingular is the actual network operator; T-mobile uses Cingular's infrastructure as part of a deal made long time ago.
So, the ROM is correct but I wish there was a way to disable the ugly triangle (showing that I'm roaming) or alternatively - let the phone know that I'm parked in a "home-network".
Click to expand...
Click to collapse
Have you tried another QTek ROM? Otherwise, it's a possible SIM-related issue. The SIM hasn't received an OTA (Over the Air) update telling it that it is connected to T-Mobile's local switch. Furthermore, you shouldn't be on the shared network anymore since the old GSM 1900 shared network was sold to T-Mobile in CA and NV as part of the Cingular/AT&T merger. I would think that T-Mobile has updated that GSM 1900-only network to broadcast only their MNC (Network Code) so any T-Mobile SIMs registered on the network know that it is a native network.
Hi everibody!
Sorry to ask (I did research but haven't found any related post)
I do have a Vodafone Sapain's account, roaming activated. It usually works OK, but I've found that while travelling in some countries (Uruguay, South Africa) I do get the networks names, but my Trinity fails to connect.
I tracked the problem to a certain combination of SIM cards and my Trinity, but neither my providers nor HTC seems aware of the problem.
BTW, I got my Trinity to work with some other SIM cards, both from Vodafone an a third provider, but some others failed. The same applies, I got mi current SIM to work in a friend's phone while roaming in the same country.
Of course, Vodafone says there is nothing wrong with my card nor the network in these countries.
So I guess there is some incompatability between certain SIMs and the P3600 SW (radio ROM maybe?)
Any help?
Regards.
EXACTLY the same problem
I got exactly the same problem - Trinity + Dopod WM5 ROM + Orange FR.
When in Greece, I do "select networks manually", I get Vodafone, Tim, COSMOTE - it could connect only on COSMOTE. With the same SIM card using an ancient Nokia, I could connect to Vodafone with no problems whatsoever. Sometimes I feel like new technology creates more problems rather than solving them.
Please, could someone help, it was a very frustrating experience.
realn said:
I got exactly the same problem - Trinity + Dopod WM5 ROM + Orange FR.
When in Greece, I do "select networks manually", I get Vodafone, Tim, COSMOTE - it could connect only on COSMOTE. With the same SIM card using an ancient Nokia, I could connect to Vodafone with no problems whatsoever. Sometimes I feel like new technology creates more problems rather than solving them.
Please, could someone help, it was a very frustrating experience.
Click to expand...
Click to collapse
I never got it fully right, but since I've changed to Movistar the problem seem solved.
I'm almost sure that the problem lies in the "hidden sw" the telcos are putting into the SIMs, but they will never admit......
I use Vodafone Romania as home network and I have travelled in over 25 countries in and outside Europe, with no problems at all.
You might want to check on your Radio and try another version, see if that helps.
Sometimes it helps to manually select operator (there is the option to "Set networks"), and check list of operators to see if the one you want to use is on the allow list.
tnyynt said:
I use Vodafone Romania as home network and I have travelled in over 25 countries in and outside Europe, with no problems at all.
You might want to check on your Radio and try another version, see if that helps.
Sometimes it helps to manually select operator (there is the option to "Set networks"), and check list of operators to see if the one you want to use is on the allow list.
Click to expand...
Click to collapse
I do travel every year about as many countries as you, usually with more than one phone and more than one SIM, and I can garantee that operators behave differently, even different SIM types from same operator behave different.
Not an easy answer to a complex problem.
Hi,
I'm using HTC 7 Trophy in Slovakia. I tried Orange and T-Mobile SIM and both works fine, but I get wrong carrier name:
Orange is shown as T-Mobile CZ,
T-Mobile is shown as Eurotel - CZ,
as long as I search networks I see O2 as "23106"
Is there any way to fix this? The phone was bought in Austria A1 Shop.
Thanks for answers.
same here in germany. my carrier said that microsoft currently did not open the way for carriers to send konfiguration data through sms/mms to change settings.
thats way windows phone 7 devices chooses the carrier its "having" in their list ...
hmmm, hope that this "bug" has nothing to do with roaming charges, interconnection payments etc.
[email protected] said:
Hi,
I'm using HTC 7 Trophy in Slovakia. I tried Orange and T-Mobile SIM and both works fine, but I get wrong carrier name:
Orange is shown as T-Mobile CZ,
T-Mobile is shown as Eurotel - CZ,
as long as I search networks I see O2 as "23106"
Is there any way to fix this? The phone was bought in Austria A1 Shop.
Thanks for answers.
Click to expand...
Click to collapse
oOp said:
same here in germany. my carrier said that microsoft currently did not open the way for carriers to send konfiguration data through sms/mms to change settings.
thats way windows phone 7 devices chooses the carrier its "having" in their list ...
Click to expand...
Click to collapse
It's just the name of the mobile network. There is a tiny database on your phone('s radio ROM, I presume) looking up the correct name for your network based on the network ID(23106). Flashing your phone to (a more) recent version should resolve this (in the future) since it updates this database on your phone.
Check out http://numberportabilitylookup.com/networks to retreive a (complete) list of networks.
I have locale to Czech (on HTC 7 Trophy) and carrier is "Vodafone CZyyyy", where is the problem and why? Fix it an update? In English locale is OK, "Vodafone CZ"...
same problem here. Vodafone CZyyyy. #facepalm
Hi, I live in Sweden, but work in the neighboring country, Denmark.
My TSP (Telephone Service Provider) is 3 Sweden.
But, in Denmark, my phone can not locate 3 DK.
Only Telenor, Telia and TDC...what the...
So, is this a phone issue or simcard issue?
Trying a friends simcard to lock-out that..
ok, Known good simcard from a Telia phone, verified, can still only see Telenor, Telia and TDC DK...so issue is with sofware on phone.
no one out there with a solution?
or is a new SW from TSP only solution?
No ideas on solution?
One its wrong CSC on the phone for the area you are using the phone in .
Enter network ANP settings manually .
Or two its the Sim but more likely you have not the settings for the network you want to use in the CSC that auto loads them .
jje