Database Users

Focus just started acting weird, seems to not charge yet not want to turn off

My focus was working fine for the last 2 weeks. Last night I plugged it in, and went to bed.
This morning I woke up to a blank screen with a battery logo on it. When I pressed power button the phone didn't go on.
I changed charges, chords, etc. After a number of presses I got it turned on. Now when I hold down the power button it says goodbye but then instantly reboots instead of staying off.
Before I hard reset, anyone run into this?

Seems that the phone will always turn on when plugged in.

Thresher said:
Seems that the phone will always turn on when plugged in.
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I second this. I can't remember if it is "officially" stated anywhere; but no one has said they turn off when plugged in.

I see the same issues. It will not stay off when charging.
It also seems to refuse to charge sometimes. I have mixed results, I have unplugged, removed battery, re-inserted battery and re-plugged, it restarted. I went to diagnostics, dialed *#2*#, this brings up the battery info, it takes a really long time to see if it is taking a charge. I think I see better results on the AC adapter instead of the PC USB port.

It charges MUCH faster on the wall charger. USB is so slow and so flaky they really shouldn't even claim it charges off the USB. USB is really for syncing and nothing else. Windows phones have always been that way as far back as I can remember.

[Q] Turn off Omnia 7 when charging

I noticed that the phone turns the moment the charger is connected to it (or if the USB cable is attached from a PC that is on). There doesn't seem to be a way to charge the phone with it switched off.
Do the others notice the same behaviour or is this a problem with my Omnia? Is there a way to disable this?

Yeah I have the same thing you cannot charge it while it is turned off. This is true from all the iPhones I have used aswell. It isn't a fault don't worry about it.
I don't know if it can be disabled but why would you want to out of interest?

I tend to charge the phone at night and don't want to receive calls.....

raajkay said:
I tend to charge the phone at night and don't want to receive calls.....
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Flightmode is your friend
Settings -> Flightmode on
That cuts all wireless connections, you won't receive calls or SMS at night.

Noticed this too, my phone also reboots when I connect it to a charger too - anyone else had that happen?

With some reading i;ve been doing, *only recently started reading up about li-ion bats* seems they might be on to gain optimal charge / long life at the right voltage.
http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries
might be why...
I'm doing more research into it. But another reason i can think of is, When it's on. Boot up time isn't there. Flight mode is. I use it rather than turning a phone off now, saves turning on the other end, i can play a game, watch a video, listen to music on the plane and charge it on a socket ready for the other end.

Yes, i noticed this issue also... as i remember, in a small book that came with my phone there is written you can charge you phone when its switched off - it will charge faster.. but theres not written how never mind, its like that, and thats the way it is...

Oh this would be bad. I charge my phone at nights too, and have it next to my bed. If the screen would be on it would be too bright to sleep with (I'm a very light sleeper). Hmm...

Seven_PRX said:
Oh this would be bad. I charge my phone at nights too, and have it next to my bed. If the screen would be on it would be too bright to sleep with (I'm a very light sleeper). Hmm...
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No, the screen won't be on
The screen turns off after a minute or you can press the standby button manually.
It's just that you can't switch off the phone completely when it is connected to a charger.

skycamefalling said:
No, the screen won't be on
The screen turns off after a minute or you can press the standby button manually.
It's just that you can't switch off the phone completely when it is connected to a charger.
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Ah ok, thanks Weird btw that you can't turn your phone off and charge it.

Seven_PRX said:
Ah ok, thanks Weird btw that you can't turn your phone off and charge it.
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Maybe it's some kind of power management that the OS is doing therefore it needs to be on.
Battery life is great on WP7 after all.

It's confirmed by pocketnow.com
the WP7 OS doesn't allow you to charge while the phone is off

[Q] Help with DVP - won't turn on

Hello. I created this account so I can finally ask some of my questions regarding this phone. I've had it since the January 6th shipping, and it's really been fine for the most part. I've the 8 gig version.
Anyway - within the last few weeks my phone has been refusing to charge on random occasions (it's really very random as to when it will charge and when it won't) - both plugged into the wall outlet via the USB power converter that came with my phone and plugged into my computer.
It's been pretty annoying, but nothing I couldn't work around. It would charge eventually.
However, last night I plugged it in to the outlet and it made the noise confirming it was plugged and started charging. This morning, I unplug it and it's non-responsive. It doesn't respond to anything. I have tried:
-turning it on with the power button; holding it down for an extended period and releasing
-taking out the battery
-plugging it in to my computer (which didn't recognize anything being plugged in)
-plugging it in to a different outlet with a different cable (phone came with two)
I've let it sit plugged in for three hours now and retried all of these things and still nothing... it's dead!
I'm not sure where to go from here? I guess I should have my husband call Dell.
Has anyone had any trouble with the sporadic charging?
Are there any solutions I've missed to get my phone to turn on?

You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.

efjay said:
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
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Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.

charging issues
In the last 2 days my VP freezes while charging overnight. Restarts when I take out and replace battery. It will also freeze when I try to use any app while charging. I tried to use Dell chat to resolve issue but got bounced around. I even had an agent tell me my service tag wasnt valid. I'll try to call 800# when I have a free hour or so (I'm sure the call will take that long). The first two levels of support at Dell seem to have no clue regarding the VP it's very frustrating. P.S. what happens with all the apps I've purchased if they need to replace my phone?

ChristinaSim said:
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
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Have you swapped batteries with your other DVP? Maybe replacement is the only option, hit up @dellcares on twitter, they have helped me in the past and bypass the whole waiting on hold nonsense with dell mobility.
@tbvnz: all your purchased appls will be reinstalled automatically if you installed them via the Zune software on your pc. The ones installed via the phone can be reinstalled from the MP on the phone, just hit the Buy button again and it will tell you its already been purchased and allow you to download it again.

Update:
I snagged my husband's battery and put it in my phone. My phone immediately came on and is now functioning. My computer recognizes it as being plugged in and it's charging.
And, my battery in my husband's phone works fine. It is fully charged and his phone is having no issues.
Certainly this is annoying (and did in fact happen to my husband a few weeks ago where his phone wouldn't respond until MY battery was put in his phone, but we chocked that up to the battery being dead {which it was}.) but at least my husband and I both have DVPs and can interchange batteries... I wonder what someone who didn't have that option would do.
Certainly confusing that removing and replacing my existing battery wouldn't turn the phone on, but my husband's would - even though both batteries are at full charge.
Thanks for the help! I'm not sure if I should contact Dell about it or not. Clearly it's subpar performance, but I've not been completely impressed by this phone in the nearly two months that we've had them, anyway.

Good to hear you are up and running. You could keep an eye on the situation and contact Dell for a replacement battery if it occurs again.

Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??

ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.

ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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Arcarsenal said:
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
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I've seen that behavior in my DVP (picked it up two weekends ago) and I can tell you how to work around it.
What seems to be happening is some kind of bug when you have it connected and charging and try to turn on/off the phone. If you notice, when it seems unresponsive, the hardware keyboard will probably still light up. This is because it's actually on but the screen just doesn't get any output/input.
What I did was this:
1. Disconnect your phone from the charger.
2. Slide the hardware keyboard down so you can see whether it is lit up (on) or not.
3. Hold down the power button until the exact moment you see the keyboard go dark (off). You have to be quick because it will try to turn right back on a few milliseconds later if you still have the power button depressed, leaving it still non-responsive.
4. Wait a few seconds, and press the power button as normal to turn it on. This time you should see the Dell logo, etc. and everything will be fine.
I've gotten into the habit of either leaving it on or turning it off before I connect it to my charger (it's my alarm clock so it's on almost all the time).
Hope that helps.

my DVP won't turn on either...
Hi - i'm glad i found this post because i've had my DVP for 3 days now and its frozen about 5 times and this morning wouldn't turn on or seem to take a charge. it was fully charged when i put it down last night and this morning there was nothing.
i've stuck it into a wall outlet for now and i guess i'll just wait for it. don't know what else to do. don't know anyone else around with the same phone, so that battery swap isn't an option. pretty funny that you realized to do that and that it worked.
anyway, i feel better now that i've complained about it. thanks.

Did you try pulling the battery and then booting it up? If that doesn't work, after a pull just leave the battery in the phone and let it charge. After 20 minutes you should see it power on.

So it's continued to happen with my phone whenever I have it plugged in to the wall with the brick that came with the phone. Annoying! Basically I cannot have it plugged in next to my bed; it can only charge on my computer. So much for using it as an alarm!
I will try the power down and reboot with the keyboard out. I know what you speak of with the flashing keyboard. I hadn't tried to see if mine is flashing while the phone is 'dead'.

[Q] Screen looks like I destroyed it somehow

I am freaking out. I just plugged it in to charge it (not the charger that it came with) and it was only plugged in for a few minutes. I unplugged it and turned it on and now my screen looks like a crappy television from the '60s. It's all lined and flickering and horrible! What did I do! Did I destroy it??
EDIT: Turns out it was the charger that it came with, but I had plugged the micro-usb cable into an extension cable to increase the length. Could this have been the issue somehow?

I had this happen day 1 using the provided cable and charger. I turned it off and back on and never saw the problem again.

I had this same thing happen with my N7 recently.
I was reading something, the power hit 4% and the thing shut down. I tried turning it back on, but it refused. I plugged it in to charge it and tried to turn it on again and after a couple of tries, it came on. I must have knocked the power cable loose, but the screen went all white and black stripes, just like what you are describing. It took a bit to shut it off, but it eventually did. I plugged it back in, waited for about a minute, and the charging icon popped up. Unfortunately, the screen looked like crap. It looked like huge odd patterns were burnt into the screen. I was really worried. I turned the screen off again, tried to take my mind off of the situation for a while (maybe an hour or so) and came back and everything was normal. I have no idea what happened, but give it some time before you freak out; it may be fine.

You're right, it does seem better now. I plugged it in to charge from the standard charger like it's supposed to and turned it off for half an hour. Seems OK now. Thanks for the support, fellas. Why on earth does it do that? Should I know more about this in case it could be permanent at some point?
Sent from my Nexus 4 using xda premium

Battery drain while tablet is turned OFF

I was using my Nexus 7 til it hit about 15% and the battery alert came out. I turned it off, plugged into the charger and left it there overnight. The following night I took it out of my pouch only to realise that its very warm. I had to press on the power button for a good 10 seconds before it turned on, and when it booted up the battery had only 5% remaining, even though it was fully charged (I checked to make sure it was 100%) and was left OFF the entire day.
I encountered this before but thought I solved the issue after wiping the device and flashing CleanROM 3.0 without any custom kernels or tweaks. Looks like the issue is back, any idea what might be wrong? I hope it has nothing to do with the physical battery itself because that would be a pain. Other than this, the day to day battery life of the tablet and stability is pretty good.

BUMP
No one really? Im sure there are people who experienced this before.

My wife's phone does something very similar. Crashes, heats up and when she gets it back on the battery has taken an absolute hammering. Luckily it occurs only rarely and it appears that there are no long term consequences.
Cheers Danny

toidimaet said:
My wife's phone does something very similar. Crashes, heats up and when she gets it back on the battery has taken an absolute hammering. Luckily it occurs only rarely and it appears that there are no long term consequences.
Cheers Danny
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What phone is she using? Is it rooted?
Anyway I think i figured out why, i happened to notice it by chance. After full charge, i plug it out and notice the screen is actually turned on even though the device isnt! The screen is just showing a plain blank screen, but you can tell its turned on, by looking at an angle. I had to manually force a shut down by holding the power button before it goes off, then the tablet automatically switches on. It seems that it only happens when i charge the tablet while its switched off, I wonder if it has anything to do with the bootloader (Im on 4.2.1) or the charger itself.

Galaxy s2 rooted, does not appear to be rom or kernel specific as it occurs with different combinations. Anyway good news you have at least identified the problem.
Cheers Danny

Sounds like it never charged. Why turn it off to charge it? Airplane mode is just as good.

toidimaet said:
Galaxy s2 rooted, does not appear to be rom or kernel specific as it occurs with different combinations. Anyway good news you have at least identified the problem.
Cheers Danny
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If thats the case have you tried re-calibrating the battery? Sounds like its pretty messed up, thats what i'd do.
jefferson9 said:
Sounds like it never charged. Why turn it off to charge it? Airplane mode is just as good.
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It did charge because when i turned it back on it showed as 95%, the first 5% was drained because the screen was left "on" the whole time. I am beginning to suspect it is the case I use with the tablet. Its similar to those smart cases on the iPad where the screen auto ons/off when you flip or close the cover. I notice that even during the process of shutting the tablet down the flap still affects the screen off/on when i close it. A potential way of screwing up stuff. Next time I charge it turned off, I'll try removing the case entirely and see what happens.

Alright this time I turned the tablet off and left it to charge over night WITHOUT the casing and now it's working fine. No screen on or any heat whatsoever.
Sent from my non-Apple device via XDA App

cr0wnest said:
Alright this time I turned the tablet off and left it to charge over night WITHOUT the casing and now it's working fine. No screen on or any heat whatsoever.
Sent from my non-Apple device via XDA App
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Why are you turning it off to charge? Just plug it in and be done with it. I never turn any of my devices off - the only time my S2 has been off is to reboot to flash a new ROM. Never have any charging issues.
T
Sent from my Nexus 7 using Tapatalk 2

tedkunich said:
Why are you turning it off to charge? Just plug it in and be done with it. I never turn any of my devices off - the only time my S2 has been off is to reboot to flash a new ROM. Never have any charging issues.
T
Sent from my Nexus 7 using Tapatalk 2
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Its just a habit i guess, and i always have the mentality that it makes a difference charging it while off
And its also good to reboot your phone once in a while, I usually do it once every 24 hours of use. Y'know, to flush out the RAM and OS so it can start anew. :highfive: