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Hello, I am using galaxy s4-I9500 non rooted. I was on vacation when I came back and switched on my phone it shows "Insert SIM card to access network services"...I tried checking my sim card on other phone and it works well I tried inserting different sim cards but none worked. After googling lot I checked my imei it is "NULL" and baseband is "unavailable" .. Kindly suggest me what should I do. I never rooted my phone before.
I tried factory reset
Inserting different sim
Draining battery charging it back and using.
Flashing with factory ROM through ODIN.
Prompt reply is highly appreciated.
ankitdashora said:
Hello, I am using galaxy s4-I9500 non rooted. I was on vacation when I came back and switched on my phone it shows "Insert SIM card to access network services"...I tried checking my sim card on other phone and it works well I tried inserting different sim cards but none worked. After googling lot I checked my imei it is "NULL" and baseband is "unavailable" .. Kindly suggest me what should I do. I never rooted my phone before.
I tried factory reset
Inserting different sim
Draining battery charging it back and using.
Flashing with factory ROM through ODIN.
Prompt reply is highly appreciated.
Click to expand...
Click to collapse
Hi
You must to go to your provider or the shop when you baught your S4 and change the sim reader
reply
64Daniel said:
Hi
You must to go to your provider or the shop when you baught your S4 and change the sim reader
Click to expand...
Click to collapse
I thought that earlier but what hardware has to do with IMEI and baseband unavailable?
2nd my phone is factory unlocked..
ankitdashora said:
I thought that earlier but what hardware has to do with IMEI and baseband unavailable?
2nd my phone is factory unlocked..
Click to expand...
Click to collapse
what is your current firmware?? dial *#1234#
64Daniel said:
Hi
You must to go to your provider or the shop when you baught your S4 and change the sim reader
Click to expand...
Click to collapse
samersh72 said:
what is your current firmware?? dial *#1234#
Click to expand...
Click to collapse
It shows
AP:I9500XXUEMK9
CSC: I9500ODDEMK9
ankitdashora said:
It shows
AP:I9500XXUEMK9
CSC: I9500ODDEMK9
Click to expand...
Click to collapse
What was the source of it? OTA/official update? If so, and if you did not rooted your phone - go to provider/service.
Most likely, your efs partition is screwed up. If you do not have backup - poor chances for restoring it.
spamtrash said:
What was the source of it? OTA/official update? If so, and if you did not rooted your phone - go to provider/service.
Most likely, your efs partition is screwed up. If you do not have backup - poor chances for restoring it.
Click to expand...
Click to collapse
Sorry, what do you mean source of it? I usually update my phone over the air by official samsung updated.. All i read is efs partition is screwed only if you root but i never tried to root my phone..
ankitdashora said:
Sorry, what do you mean source of it? I usually update my phone over the air by official samsung updated.. All i read is efs partition is screwed only if you root but i never tried to root my phone..
Click to expand...
Click to collapse
OTA = off the air, so you have the official ROM. In rare cases, efs can be damaged by that. Call nearest Sammy Service Center.
No solution so far !! Need help guys
Hello,
i have got a S4 which has been rooted and flashed. It worked fine for a while but now every now and then i get a error message saying there is no sim card in it. When i reboot the phone it works normal again, without touching the sim or opening it.
I have cleaned sim card and contacts but that did not help.
Any ideas what else to try?
TIA
dosada said:
Hello,
i have got a S4 which has been rooted and flashed. It worked fine for a while but now every now and then i get a error message saying there is no sim card in it. When i reboot the phone it works normal again, without touching the sim or opening it.
I have cleaned sim card and contacts but that did not help.
Any ideas what else to try?
TIA
Click to expand...
Click to collapse
Hi ,
SIM card problems if they are not hardware related , they are usually caused by IMEI ( efs folder) or wrong modem if you have and efs folder backup , restore it.
What S4 you have , what rom do you have , what modem do you have??
When it fails to recognize the sim card check your IMEI dial *#06#
Hello,
i have tried everything i can think of without any success. It is a Samsung Gt-I9505.
The problem with checking IMEI when it does not recognize the SIM card is that i can't do anything but restart it. There is a error message with restart as the only option.
Now it is doing it as soon as it starts up. I never have to remove the SIM card so the phone recognizes it, just a simple restart without touching the SIM is enough.
I am on the last official Australian ROM. Baseband I9505XXUGNH6, Hernel 3.4.0-2309103 Build number KOT49H.I9505XXUGNH6
I have tried it with another SIM and same thing happens so it is not because of the SIM card.
Any ideas what else to try? I do not have any back ups of anything.
MAX 404 said:
Hi ,
SIM card problems if they are not hardware related , they are usually caused by IMEI ( efs folder) or wrong modem if you have and efs folder backup , restore it.
What S4 you have , what rom do you have , what modem do you have??
When it fails to recognize the sim card check your IMEI dial *#06#
Click to expand...
Click to collapse
dosada said:
Hello,
i have tried everything i can think of without any success. It is a Samsung Gt-I9505.
The problem with checking IMEI when it does not recognize the SIM card is that i can't do anything but restart it. There is a error message with restart as the only option.
Now it is doing it as soon as it starts up. I never have to remove the SIM card so the phone recognizes it, just a simple restart without touching the SIM is enough.
I am on the last official Australian ROM. Baseband I9505XXUGNH6, Hernel 3.4.0-2309103 Build number KOT49H.I9505XXUGNH6
I have tried it with another SIM and same thing happens so it is not because of the SIM card.
Any ideas what else to try? I do not have any back ups of anything.
Click to expand...
Click to collapse
Hi mate,
Your case is not clear , it does not look like firmware but i would not discard that possibility , do you have stock or custom rom? try to reflash
Also there is a chance for what you tell me that the sim caddy may be defective
MAX 404 said:
Hi mate,
Your case is not clear , it does not look like firmware but i would not discard that possibility , do you have stock or custom rom? try to reflash
Also there is a chance for what you tell me that the sim caddy may be defective
Click to expand...
Click to collapse
I am on official ROM, flashed over ODIN. You recommended to check the IMEI when this happens but i can't because the only option is to restart the phone.
dosada said:
I am on official ROM, flashed over ODIN. You recommended to check the IMEI when this happens but i can't because the only option is to restart the phone.
Click to expand...
Click to collapse
Please more details
When you have the no sim errors it does not allow you to dial *#06# ? why does the phone freeze ?
MAX 404 said:
Please more details
When you have the no sim errors it does not allow you to dial *#06# ? why does the phone freeze ?
Click to expand...
Click to collapse
No, it does not freeze but a pop up shows with only one option "restart". I tried to touch the screen, home or return button but nothing works but touching the restart button.
dosada said:
No, it does not freeze but a pop up shows with only one option "restart". I tried to touch the screen, home or return button but nothing works but touching the restart button.
Click to expand...
Click to collapse
I see, is strange if you said that whith a reboot works fine it make me think more in a hardware issue...maybe the sim caddy..
This phone is driving me crazy. The replacement SIM reader arrived today and i replaced it. Now it does not find any SIM, just getting NO SIM error as soon as it starts up. I tried putting back in the old reader but the same happens.
Anyone any idea what to do or just recycle the damn phone?
Come on guys there must be someone with an idea
I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.
Alvin Fung said:
I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.
Click to expand...
Click to collapse
Why dont you hard reset your device, this could help you
Hard reset is done by recovery menu.
Hope this couls work for you
sltushar said:
Why dont you hard reset your device, this could help you
Hard reset is done by recovery menu.
Hope this couls work for you
Click to expand...
Click to collapse
I already do factory reset on System Settings.
I think it is the same as reset on recovery menu.
It still Android 8.0.0 and problem still exists.
Alvin Fung said:
I already do factory reset on System Settings.
I think it is the same as reset on recovery menu.
It still Android 8.0.0 and problem still exists.
Click to expand...
Click to collapse
No, there is a lot difference between system reset(soft reset) and recovery reset (hard reset)
Try it, may be it solve your problem
sltushar said:
No, there is a lot difference between system reset(soft reset) and recovery reset (hard reset)
Try it, may be it solve your problem
Click to expand...
Click to collapse
Tried. No luck, the problem still exists.
It seems you ****ed up modem firmware. What's the baseband version and build number from About?
Alvin Fung said:
I just upgrade my Nokia 6(TA-1000) to official Android 8.0.0 (Oreo).
Then my Cellular network won't work anymore.
I live in Hong Kong, using sim card service "CMHK".
I think it is LTE/WCDMA mode.
Tried "*#*#4636#*#*" and changing the settings.
But the connection always shown IPv4: Failed(2)
The phone notification show it is connected and running 3G network.
But the upload/download speed is always 0KB/s.
Reset to factory setting already.
Before upgrade Android everything work fine.
Anyone have the same problems?
Now, what can i do....?
It seems I can't even downgrade my Android.
Only, have to wait for next update and hope it will fixed?
I think i am screwed.
Click to expand...
Click to collapse
Have you tried other SIM cards, whether you work in your cell phone! Tried to register your network operator service in the settings! Set preferred network ~
---------- Post added at 11:04 AM ---------- Previous post was at 10:57 AM ----------
Have you tried other SIM cards, whether you work in your cell phone! Tried to register your network operator service in the settings! Set preferred network ~
qwertysmerty said:
It seems you ****ed up modem firmware. What's the baseband version and build number from About?
Click to expand...
Click to collapse
I use official update.
All firmware should be correct?
BTW, I get a new sim card from ISP but cellular network still not working.
Also, tried both sim card slot 1 and slot 2 nothing work.
May be new system not compatible with my SIM card service only which is "CMHK" aka "中國移動香港".
Hope next update will fix that...
Device name:
Nokia 6
Model
TA-1000
Android version
8.0.0
Android security patch level
January 1, 2018
Baseband version
MPSS.JO.3.0-00387-8937_GENNS_PACK-1.124813.1.126605.3
Kernel version
3.1.8.66-perf
Fri Jan 12 19:48:46 CST 2018
Camera firmware version
V100.0230.05
V010.0210.10
Touch panel firmware version
ilitek-V10010
Goodix-v1.05.29-HV
Build number
00CN_5_210
Baseband version looks good. I was just wonder if your ta-1000 ever had ta-1003 firmware installed. Don't know what's wrong with radio on your phone, sorry.
I have same problem in my Nokia 6 TA1003 after upgraded to 8.0
The CMHK sim in sim 2 slot the cellular network can work. sim 1 slot install other ISP sim card is no problem.
Just put the CMHK in sim 1 slot only run 3G voice services and cellular network not work.
NOKIA 6
hi,
i updated my nokia 6 TA-1000 to oreo update.
i faced many issues like lte not working.
in battery saver mode launcher is stopping suddenly.
it is not detecting the sim correctly.
i didnt get network signals correctly.
Then i tried to hard reset my mobile ,after complete reset and after rebooting it stopped at language selection,i clicked lets go many times but it is not working .it got stucked there.
is there anyway to get rid of it.i asked for nokia chat support but they are asking me to take mobile to nearest service center.
if there is any solution please guide me with it .thank you in advance.
I just turn off the cellular network yesterday.
After I wake up from bed, my phone Google service can not connect from wifi(can't use email, Google store).
BUT! After reinsert my sim card and turn back on cellular network, everything working now.
Both 4G cellular and Google service all good.
May be some part of the network is cached.
So, if you encounter this problem just turn off cellular network and wait.
BenSo2111 said:
I have same problem in my Nokia 6 TA1003 after upgraded to 8.0
The CMHK sim in sim 2 slot the cellular network can work. sim 1 slot install other ISP sim card is no problem.
Just put the CMHK in sim 1 slot only run 3G voice services and cellular network not work.
Click to expand...
Click to collapse
It seems that, the old slot 1 cached your sim card.
So, you change to slot 2 work, but you can't use SD card.
And I found that if you wait a long time the cache will clear.
You can try to insert sim card back to slot 1 after 1-2 days.
gamez cliq said:
hi,
i updated my nokia 6 TA-1000 to oreo update.
i faced many issues like lte not working.
in battery saver mode launcher is stopping suddenly.
it is not detecting the sim correctly.
i didnt get network signals correctly.
Then i tried to hard reset my mobile ,after complete reset and after rebooting it stopped at language selection,i clicked lets go many times but it is not working .it got stucked there.
is there anyway to get rid of it.i asked for nokia chat support but they are asking me to take mobile to nearest service center.
if there is any solution please guide me with it .thank you in advance.
Click to expand...
Click to collapse
The only option was left to flash stock firmware, but as it updated to oreo, its bootloader has also been updated so I will suggest you to wait for official oreo firmware to release, please don't try to downgrade your device for now, it can brick your device very badly, keep patience, if any solution will come out, we will definitely tell you
Sim detecting issues of Nokia 6
Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?
Nevklear said:
Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?
Click to expand...
Click to collapse
Yes, I got it fixed...
1) Just turn off your cellular network.
2) Wait for 1-2 days.
3) Turn on your cellular network again, it should work.
How can I off cellular network. Will keeping it in flight mode helps?
Alvin Fung said:
Yes, I got it fixed...
1) Just turn off your cellular network.
2) Wait for 1-2 days.
3) Turn on your cellular network again, it should work.
Click to expand...
Click to collapse
Thank you for raising this question. My phone got the same problem. I am just wondering if I should send it to maintenance center but I guess they will just do reset.
And by saying "turn off cellular network and wait for 1-2 days", do you mean by just turning off the data usage, or turning it to flight mode/ turning the phone.
Nevklear said:
Have you got it fixed now?
I'm also having the same problem, and tell me how did you do it?
Click to expand...
Click to collapse
I just read a comment from a forum in HK and some members find a way to fix the problem. I tried it and it is successful.
{lihkg.com/thread/544787/page/1?ref=web&post=20}
i face same problem .. Nokia care told me that your phone motherboard problem
Hello there,
i have an unlocked variant essential phone (openus) and i can't use my sims in it , i always get no service on whatever sim card i put in it, sim card is recognized and i get apn sets up correctly( check attached photos) . I flashed back to stock several times i always have the same issue . Can anyone who has openus variant share his modem partitions files!!!!
Thanks to everyone, i'm waiting for help (i'm without phone for about 10 days looking for a solution)
Rwin01 said:
Hello there,
i have an unlocked variant essential phone (openus) and i can't use my sims in it , i always get no service on whatever sim card i put in it, sim card is recognized and i get apn sets up correctly( check attached photos) . I flashed back to stock several times i always have the same issue . Can anyone who has openus variant share his modem partitions files!!!!
Thanks to everyone, i'm waiting for help (i'm without phone for about 10 days looking for a solution)
Click to expand...
Click to collapse
Turn off enhanced 4g...
Also...
It appears your carrier does not have LTE? If that's true try cycling thru the mobile network toggles in that same menu
rignfool said:
Turn off enhanced 4g...
Also...
It appears your carrier does not have LTE? If that's true try cycling thru the mobile network toggles in that same menu
Click to expand...
Click to collapse
my carrier support LTE , i did turn it off but i still have the same issue ,
Rwin01 said:
my carrier support LTE , i did turn it off but i still have the same issue ,
Click to expand...
Click to collapse
Does your carrier support 3g?
Try switching preferred network type.to that... Or 2g... Let's get it to connect first...
rignfool said:
Does your carrier support 3g?
Try switching preferred network type.to that... Or 2g... Let's get it to connect first...
Click to expand...
Click to collapse
switeched to 2g 3g.. nothing , still no service
Rwin01 said:
switeched to 2g 3g.. nothing , still no service
Click to expand...
Click to collapse
Go to your dialer put in
*#*#4636#*#*
Choose Phone Info
On the top half of the menu... Above the Ping Test button... Are any of the entries empty?
rignfool said:
Go to your dialer put in
*#*#4636#*#*
Choose Phone Info
On the top half of the menu... Above the Ping Test button... Are any of the entries empty?
Click to expand...
Click to collapse
mobile radio power is always off even if turn it on , unknown network as well
Rwin01 said:
mobile radio power is always off even if turn it on , unknown network as well
Click to expand...
Click to collapse
Is this an old sim card?
What variant do you have according to the bootloader?
Try removing your sim card... Boot the device... And see if the mobile radio can turn on with no card installed...
rignfool said:
Is this an old sim card?
What variant do you have according to the bootloader?
Try removing your sim card... Boot the device... And see if the mobile radio can turn on with no card installed...
Click to expand...
Click to collapse
VARIANT is OPENUS
sim card was working on the same phone last week before stopped , i tried another sim different carrier the same issue.
sim card out , mobile radio can turn on but you go back and enter to phone info again , it's off
Rwin01 said:
VARIANT is OPENUS
sim card was working on the same phone last week before stopped , i tried another sim different carrier the same issue.
sim card out , mobile radio can turn on but you go back and enter to phone info again , it's off
Click to expand...
Click to collapse
Did this happen after you updated to 9.0 Pie? Because My phone (Sprint model, flashed firmware to unlock) didn't recognize mi SIM after I took the update.
Where did you buy the phone? Are you absolutely it sure it was not a Sprint phone?
Anyways, I had to flash back to an old firmware, flash a couple of modem files, and now my SIM is recognized again.
I did what this gentleman did...
https://forum.xda-developers.com/showpost.php?p=75681830&postcount=314
thepolishguy said:
Did this happen after you updated to 9.0 Pie? Because My phone (Sprint model, flashed firmware to unlock) didn't recognize mi SIM after I took the update.
Where did you buy the phone? Are you absolutely it sure it was not a Sprint phone?
Anyways, I had to flash back to an old firmware, flash a couple of modem files, and now my SIM is recognized again.
I did what this gentleman did...
https://forum.xda-developers.com/showpost.php?p=75681830&postcount=314
Click to expand...
Click to collapse
sprint lock shows "invalid sim" if i'm not wrong , mine is unlocked version and i did ask sprint "i will attach their reply"
had issues calling only certain people and as someone metioned i tured off the " enhanced 4G" and it works fine now, my carrier supports it but it seems buggy...maybe need a we need "official carrier" for it tot work right.
im personally on Tmobile and everything works fine now. I guess its called HD or advanced calling that i had to disable. i attached screenshots. hope it helps someone
After the phone updated to nothing os 1.1.4 for some reason it no longer recognizes any sim card, I cleaned the settings, I formatted and nothing solved, anyone have any solution?
esc4n0r said:
After the phone updated to nothing os 1.1.4 for some reason it no longer recognizes any sim card, I cleaned the settings, I formatted and nothing solved, anyone have any solution?
Click to expand...
Click to collapse
DO you have the global or the EAA version? If you have the global version you can try to flash full package of 1.1.4 to solve the issue.
xtcislove said:
DO you have the global or the EAA version? If you have the global version you can try to flash full package of 1.1.4 to solve the issue.
Click to expand...
Click to collapse
I'm on the global version, I've already done a Full flash and it didn't work
esc4n0r said:
I'm on the global version, I've already done a Full flash and it didn't work
Click to expand...
Click to collapse
How did you do the full flash? There is a tutorial in here where 1 command is false i think.
its flash fastboot xbl xbl.img but it should be fastboot flash xbl xbl.img.
Maybe thats what you need to repair but i think xbl image is about ram....
xtcislove said:
How did you do the full flash? There is a tutorial in here where 1 command is false i think.
its flash fastboot xbl xbl.img but it should be fastboot flash xbl xbl.img.
Maybe thats what you need to repair but i think xbl image is about ram....
Click to expand...
Click to collapse
I made a full flash using platform tools and the commands I used from the nothing phone tools github, all the commands were right and the flash was correct
Maybe silly question, but did you try both sim slots?
Can you check imei is showing or its showing null after dial *#06# if imei null you should do only two steps just unlocked bootloader and relock it you problem solved ir if still don't recognise sim then again unlocked bootloader and try to write imei with imei write usi diag port now 100% your problem solved if not then reply me
Android Orange said:
Maybe silly question, but did you try both sim slots?
Click to expand...
Click to collapse
Yes
varunsngh57 said:
Can you check imei is showing or its showing null after dial *#06# if imei null you should do only two steps just unlocked bootloader and relock it you problem solved ir if still don't recognise sim then again unlocked bootloader and try to write imei with imei write usi diag port now 100% your problem solved if not then reply me
Click to expand...
Click to collapse
My imei is normal no problems
Maybe I can help with a solution: I have 2 SIMs and my mobile data suddenly stopped working one day. (It seems because the mobile carrier had technical issues in my area.) Now as I use mobile data only on SIM1 which I de-activated during the day in hope to get a connection back, I assume my preferred SIM changed (see Settings -> Network & Internet -> SIM Cards: Standard SIMs) to SIM2 for calls and mobile data. As the phone tried SIM2 for data but it is de-activeted there, both networks had a small "!" near the radio indicator. After settings the preferred SIM back to SIM1, everything is working fine again.
drohhyn said:
Maybe I can help with a solution: I have 2 SIMs and my mobile data suddenly stopped working one day. (It seems because the mobile carrier had technical issues in my area.) Now as I use mobile data only on SIM1 which I de-activated during the day in hope to get a connection back, I assume my preferred SIM changed (see Settings -> Network & Internet -> SIM Cards: Standard SIMs) to SIM2 for calls and mobile data. As the phone tried SIM2 for data but it is de-activeted there, both networks had a small "!" near the radio indicator. After settings the preferred SIM back to SIM1, everything is working fine again.
Click to expand...
Click to collapse
The problem is that the cell phone doesn't recognize any chip, so I can't open the sim card options
Hello i have also updated to 1.1.4 and after around a month it is also not recognizing my sim card. The sim card works on any other phone. I have tried rebooting, soft restarting, resetting all network options, I even changed the sim at the store. Nothing has fixed my issue. My last resort is factory reset.
Has anyone found a solution?