Nook Color Issue: Touchscreen Goes Crazy - Nook Color Q&A, Help & Troubleshooting

My Nook Color was all fine and I got a SD-boot of 2.3 CM7 working perfectly!
However, shortly afterwards, I noticed my touch screen kept 'touching' where my fingers weren't. The touchscreen appeared to have gone mad. I couldn't even use the device without having to power off/on the screen every minute or two. It makes the device basically unusable.
Anyway, is this a hardware issue - or is this a known issue with software somehow?! I did notice the issue somewhat in the original boot of the nook, but now it's seems WAY worse (not sure if it's because I'm using it more.)

I've had this exact problem a lot, and I've yet to actually find an answer or a solution on it. It's definitely hardware-caused, though, as I've had Honeycomb, CM7, and Phiremod on here and all of them have given me problems.

I've seen it go crazy when I plug in the charger. Some sort of electrical weirdness with the touchscreen.

Yes, usually when this comes up, the main response is that this is common when the nook is plugged in. Also, try cleaning the screen. I guess both can cause the phantom touches. I get the same thing every now and then. Turning the screen on and off, and cleaning it, seems to help.

First, clean the screen.
Then, turn the screen on and off.
Download Nook Screen Reclibrate and run the app.
Then buy a screen protector!!! Helps a ton! I use Zagg invisible sheild
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Sent from my LG Optimus V using Tapatalk
If this post helped you don't forget to say thanks!

koopakid08 said:
First, clean the screen then buy a screen protector!!!!
Click to expand...
Click to collapse
That. Fixed it for me permanently

THAT's why I had a bunch of screen protectors in my Amazon cart! Lol, I couldn't remember!
Is there a certain brand you guys recommend? Every one I've used in the past has been junk, and it's hard to tell from some reviews if they were just not put on well. Do the matte/anti-glare/anti-fingerprint ones work well?

ponyboy82 said:
THAT's why I had a bunch of screen protectors in my Amazon cart! Lol, I couldn't remember!
Is there a certain brand you guys recommend? Every one I've used in the past has been junk, and it's hard to tell from some reviews if they were just not put on well. Do the matte/anti-glare/anti-fingerprint ones work well?
Click to expand...
Click to collapse
I use the ZAGG and the shield that came with my trident case. Both work great.
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Sent from my LG Optimus V using Tapatalk
If this post helped you don't forget to say thanks!

I must have gotten lucky I just bought a three pack on eBay for $3 of the crystal clear ones. As long as you get it on dust free its great. Make sure to buy more than one because one spec of dust will leave a bubble and ruin it.

Nook Crazy screen
After trying many things and reading many threads I eventually found that storing the nook on it's back as a norm is not a good idea. Dial indicator shows a screen bow inwards. Store you device in a face down position for a day or two and the screen will release unwanted touch commands. Hope this will help.:victory:

Related

[Q] Nook Color Ghost Touchs (Not the Same Old)

ok so I have returned 3 nook colors for the whole ghost touch/random selecting of things....Anyways I noticed on CM 7.0.2 currently the best ROM for the Nook Color out there that the lcd density is at 161 in the build.prop file I like things bigger so I set it at 230 or so and I have been messing with diffrent settings. It seems to me that at the LCD Density Setting of 161 or so that the stock CM 7.0.2 comes with does virtually no/minimal ghost/random touch compared to say a setting of 230 or so.I have tryed stock roms n all the rest and it seems they all have the same problems with this matter. I guess my real question is does CM 7.0.2 have a setting of 161 for a reason? And if it does is there a way to fix to this issue and get a better size say of 200+ on the lcd density settings?
I don't have the full story on why 161 but I know part of it is that alot of apps won't render properly with a setting of 160 so to answer the lesser question 161 is intentional.
Sent from my NookColor using Tapatalk
Ya thats what I was just reading but Im curious about the fact it seems at least to me being though 3 nook colors that the problem is more software related somehow some way rather than hardware if anybody has any thing else that would be cool....thanks! And btw another forum I was reading earlier said something about the software how it members where you touch and if u exchange for a new nook color like I did of course it will be better at the start but eventually will be the same old issue
You may just need to re-calibrate your screen. I haven't had issues with ghost touches other then when trying to use it while connected to a charger.
https://market.android.com/details?id=com.assid.android.nookrecalibrate&feature=search_result
Ya Im fairly use to the adb method of recalibrating the screen and also the app on the market that seems to help for a couple of mins. And so does flashing or restoring the rom and the usual screen off/on trick and the reboot I have been round the block with this thing once or twice
bustabob454 said:
ok so I have returned 3 nook colors for the whole ghost touch/random selecting of things....Anyways I noticed on CM 7.0.2 currently the best ROM for the Nook Color out there that the lcd density is at 161 in the build.prop file I like things bigger so I set it at 230 or so and I have been messing with diffrent settings. It seems to me that at the LCD Density Setting of 161 or so that the stock CM 7.0.2 comes with does virtually no/minimal ghost/random touch compared to say a setting of 230 or so.I have tryed stock roms n all the rest and it seems they all have the same problems with this matter. I guess my real question is does CM 7.0.2 have a setting of 161 for a reason? And if it does is there a way to fix to this issue and get a better size say of 200+ on the lcd density settings?
Click to expand...
Click to collapse
Not the same old? So you're using the NC while plugged in? Or a really dirty screen, or wet, or..?
khaytsus said:
Not the same old? So you're using the NC while plugged in? Or a really dirty screen, or wet, or..?
Click to expand...
Click to collapse
What this man says! The nook color screen is very sensitive, your screen doesn't have to even be very dirty, it can register old fingerprints as touches, any time you get ghost touches, just turn your screen off and clean it...
I noticed there was a calibration APK in the stock 1.2 rom, however it won't install in CM7 and I couldn't find how to run it on the stock rom.
bustabob454 said:
It seems to me that at the LCD Density Setting of 161 or so that the stock CM 7.0.2 comes with does virtually no/minimal ghost/random touch compared to say a setting of 230 or so.
Click to expand...
Click to collapse
I have been using a density setting of 220 on the NC for weeks (and my DroidX for almost a year) without noticing any ghost touches. I recommend the same as above... if you get ghost touches, turn off the screen and clean any smudges.
most ghost touches i experience are due to thin layer of condensation on screen, usually first thing in morning when the screen is cold but my hands are warm
My original NC had the ghost touch issue, and it was driving me nuts, so I exchanged it for a new one last week. The new one works great. I haven't cleaned the screen at all since getting it a week ago, so it's pretty dirty now, and still no issue with ghost touches. My feeling is that there is a hardware issue with many NCs.
indagroove said:
My original NC had the ghost touch issue, and it was driving me nuts, so I exchanged it for a new one last week. The new one works great. I haven't cleaned the screen at all since getting it a week ago, so it's pretty dirty now, and still no issue with ghost touches. My feeling is that there is a hardware issue with many NCs.
Click to expand...
Click to collapse
I dont think its a hardware issue at all, every time i've had the ghost touch issue, i was able to fix it by cleaning the screen. It doesn't matter that your screen is just dirty, what matters is what its dirty with, since the screen is capacitive, it would have to be dirty with something conductive...
joenathane said:
I dont think its a hardware issue at all, every time i've had the ghost touch issue, i was able to fix it by cleaning the screen. It doesn't matter that your screen is just dirty, what matters is what its dirty with, since the screen is capacitive, it would have to be dirty with something conductive...
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Click to collapse
Well my original one started acting funky after just a day or two, I kinda thought that it was software related because I was running CM7 nightlys at the time, but later realized that the issue persisted even with stock. I did find that I could reduce the issue by cleaning the screen, but it didn't help completely, and would only help for a very short time. Since exchanging for a new nookcolor, the difference is night day. I am completely convinced that it is in fact hardware related, based on my experience with two different units.
bustabob454 said:
/snip
I guess my real question is does CM 7.0.2 have a setting of 161 for a reason? And if it does is there a way to fix to this issue and get a better size say of 200+ on the lcd density settings?
Click to expand...
Click to collapse
As explained by the man himself;
dalingrin said:
You can use 169. Despite what people think, 160 is the best value to use for the Nook. Anything other than 160 means extrapolation or interpolation must take place. This is why nearly every HDPI phone uses 240, not 231 or 248, despite their real world DPI.
However, there is a bug in the Android Market @ 160 on tablet size screens. For now I have it set to 161 to get around that bug. I don't use 169 because icons and such are more blurry due to the extra extrapolation needed.
Until Google fixes the market there isn't a good DPI for us to use. Each has its own problems, 161 has a line in the notification bar but sharp icons, 169 doesn't have a line in the notification bar but has blurry icons....etc
Click to expand...
Click to collapse
Regarding ghost touch issues, while there may be some units that have this problem due to hardware, IMHO most of them are due to the sensitive screen and dust/dirt/oil/condensation. Just the other day I was plagued with ghost touches because it was unusually humid in the room I was in. As has been posted by many, easily fixed with a simple good clean.
Had my nook for over a month now, and just noticed this problem this weekend. I had to clean the screen real well (didn't even look that dirty) and the problem went away. FWIW I have a screen protector on it (added it a couple weeks ago).
I have never seen any ghosting issues. Im running cm7 with a default density of 161 i got my nook at the beginning of the year. ive pretty much run every version of cm7 since it was released.
I had it a month or 2 before i got a screen protector. (official b&n, antiglare)
I did have to clean my screen really well prior to applying the protector. i dont think ive cleaned it since.
john10101 said:
I have never seen any ghosting issues. Im running cm7 with a default density of 161 i got my nook at the beginning of the year. ive pretty much run every version of cm7 since it was released.
I had it a month or 2 before i got a screen protector. (official b&n, antiglare)
I did have to clean my screen really well prior to applying the protector. i dont think ive cleaned it since.
Click to expand...
Click to collapse
I have a Zagg InvisiShield, installed a few days after I got my Nook back in March, no ghost touch issues that I have noticed.
The ghost touches have 'nothing' to do with hardware, roms or applications used. Its entirely due to something on your screen such as grease, oil or something similar like the previous posters said. When or if it happens, turn off and clean your screen. That's it. All tablets can produce weird touching behaviour 'especially ' if you use something like a screen protector.
Sent from my PC36100 using XDA App
I beg to differ, ONE poster said something about it happening more when they have it plugged in.. I have playing a game that drains it pretty quickly, so if I can play on the charger I do.. but the problem is constant, even when my screen is PERFECTLY clean. The problem has all but went away entirely when I leave it unplugged, even with screen dirtyness. And came back within a few minutes of it being plugged in AND fully charged. I think it happened once WHILE it was charging, but THAT may have been because I let the screen be dirty while charging.
So yea, I have a feeling that there IS some hardware reason for this. Or even just as possible, something in the way the software reacts once it is fully charged. Either way, I have tested this for weeks and it has held absolutely true.
So thanks to the poster that mentioned it being plugged in, fixed my problem entirely
Silentbtdeadly said:
I beg to differ, ONE poster said something about it happening more when they have it plugged in.. I have playing a game that drains it pretty quickly, so if I can play on the charger I do.. but the problem is constant, even when my screen is PERFECTLY clean. The problem has all but went away entirely when I leave it unplugged, even with screen dirtyness. And came back within a few minutes of it being plugged in AND fully charged. I think it happened once WHILE it was charging, but THAT may have been because I let the screen be dirty while charging.
So yea, I have a feeling that there IS some hardware reason for this. Or even just as possible, something in the way the software reacts once it is fully charged. Either way, I have tested this for weeks and it has held absolutely true.
So thanks to the poster that mentioned it being plugged in, fixed my problem entirely
Click to expand...
Click to collapse
There is a hardware issue causing this but I think it is the cable/charger that is the problem. My Nook charger causes this issue but if I use a standard usb cable to charge I don't have touch screen problems. Some users have gotten replacement cables and no longer have the issue.

[Q] Unresponsive touch screen

Picked up the Iconia today and am loving it so far except for the fact that the screen seems, to put it mildly, a little unresponsive.
When changing home screens it can need 2 or 3 swipes to get it to change, typing is very difficult with me having to jab at the letters rather than just touch and things such as Astro are difficult to use because the level of pressure required to scroll the screen up and down is actually selecting the folder instead.
Is this related to a screen coating because it is new, or did I get a dodgy one?
Any thoughts/experiences
Not sent from my Iconia (because it would have take ages to jab out the letters)
Unresponsive Screen?
Maybe you got a defective unit?
I've had mine for a week now and the screen has been a high note for me both in clarity and responsiveness.
I agree with bahurd - I sometimes accidentally almost brush my thumb on the screen - so lightly I don't even feel it but I know I touched it - and it causes things to happen.
Oh dear, looks like an iffy one, pcworld here I come
Can't say I agree actually.. the longer ive had mine (almost 2 weeks now) the buggier and slower it seems. In fact Im typing now and there's quite a delay in how quickly the words appear on screen. I'm using the mortorola BT keyboard designed for xoom. I did a factory reset last night and rerooted, applied my live wallpaper and reinstalled my apps using TiBu and I am back to being as slow and laggy as before. I didnt restore all apps and I really dont have that many. I have 13 gb of free space since everythings on the ex_sd.. I'm getting very discouraged and have till wednesday to decide to return it..
Make sure you've taken off the green metallic sticker from the right bezel. If it's too close to the actual display, it interferes.
markteacher said:
Picked up the Iconia today and am loving it so far except for the fact that the screen seems, to put it mildly, a little unresponsive.
When changing home screens it can need 2 or 3 swipes to get it to change, typing is very difficult with me having to jab at the letters rather than just touch and things such as Astro are difficult to use because the level of pressure required to scroll the screen up and down is actually selecting the folder instead.
Is this related to a screen coating because it is new, or did I get a dodgy one?
Any thoughts/experiences
Not sent from my Iconia (because it would have take ages to jab out the letters)
Click to expand...
Click to collapse
I have noticed the screen to be very responsive. I have had mine for about 5 days and I am getting very used to the typing, so much so that I am almost as fast as I would be on regular keyboard, so the screen can certainly keep up and discrimnate those different points with accuracy and speed.
Definitely an issue then, there is no way I could touch type on it, without a good stab the key won't recognize the input.
I have no problem at all with the screen responsiveness .
The only problem i have is the keyboard who take ages to type letters in some forums.
I think it's honeycomb problem not iconias
I've caught my finger on the hand i'm holding the tablet with barely on the bezel interfering with scrolling. It might be an app flooring the processor, other then that I got nothing. Mine has worked well I can even type with two hands like a full keyboard without issues.
Sent from my A500 using Tapatalk
Dry Hands??????
markteacher said:
Picked up the Iconia today and am loving it so far except for the fact that the screen seems, to put it mildly, a little unresponsive.
When changing home screens it can need 2 or 3 swipes to get it to change, typing is very difficult with me having to jab at the letters rather than just touch and things such as Astro are difficult to use because the level of pressure required to scroll the screen up and down is actually selecting the folder instead.
Is this related to a screen coating because it is new, or did I get a dodgy one?
Any thoughts/experiences
Not sent from my Iconia (because it would have take ages to jab out the letters)
Click to expand...
Click to collapse
I have noticed on my A500 that if my hands are extremely dry the screen doesn't respond well. I checked and when that is happening it is the same with my phone. Try a little hand lotion (not so much to smear up the screen) and see if that helps. You should NEVER have to jab at a capacitive screen to get it to work. That is why they don't use resistive screens any more, they required pressure to operate, the capacitive doesn't.
Well, a good reboot seems to have solved the issue.
Now enjoying a very responsive touch screen experience.
Just one suck pixel now, but as it only appears when the screen is black I think I can live with it.
Having owned the Asus Transformer before this, I can honestly say I can't see much of a difference in screen quality.
Excellent stuff.
Sent from my Iconia using tappy-fingers
Capacitive Screen
Having read the above posts this seems as good a thread as any to write about my problem. I say problem but I'm not certain whether this is "operator error" or possibly an iffy screen. I bought my A500 5 weeks ago at Stap*** on the first day they went on sale there, well pleased with it, a really good machine. Just so that you all can picture it, it's rooted using gingerbreak - new bootup screen compliments of gammaRascal - and all apps I don't use "frozen" so they don't use reources. In the last 4 to 5 days my touchscreen has been getting "lazy", as was already mentioned 2 or 3 swipes to change pages, quite often not responding in good time to tapping - "sticking" when scrolling up or down a page of information. I said "op error" because like kwparker80 I thought it might be dry fingers or possible sticky fingers and whilst I don't necessarily discount this I'd like to hope that was the problem not a malfunctioning screen. My question is have any of you faced this problem about 5 or 6 weeks after purchase? By the way NO screen protector applied.
You all can try this app. It's called Touch Recalibrate. When I had a NookColor, it worked wonders. I uploaded it to my dropbox.
http://dl.dropbox.com/u/17305480/TouchRecalibrate.apk
keyboard lag
I have noticed that when I come to this forum my iconia go slower, and tracked it down to just this site. I have high cpu usage while on this site, going to google or another site and cpu back to normal.
Many thanks minotauri for posting the "Fix Me" touch recalibration apk. It has made a diference to my touchscren use - obliged to you.
metpolds said:
Many thanks minotauri for posting the "Fix Me" touch recalibration apk. It has made a diference to my touchscren use - obliged to you.
Click to expand...
Click to collapse
glad it helped!

[Q] just purchased a g2 for $30. screen doesnt turn on

The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Update 07/14/11
So I got the screen and switched the old one out for the new one. This one also only has the backlight turning on, but I noticed when I put a part back on, there was a little bump in the middle of the phone. Haven't had a chance to fix it, but I noticed it's a piece hitting this rubber piece that seems to "transport" the sound for the mic from the bottom of the phone to the actual microphone module within the phone.
Removed that rubber piece, and I'll try installing it later. I was getting some blue and red visible in the middle of the phone. Anyone know what's wrong?
albanianbrotha said:
The phone definitely boots up because the lights on the buttons flash on then turn off after some time. The keyboard also lights up. You can tell the backlight turns on on the screen, but there is no picture.
Anyone have any idea about what I should do? Thinking about trying to restore to a stock Tom somehow tonight. Then I'm thinking about looking for screen replacements.
I was curious if anyone has had this issue before.
Click to expand...
Click to collapse
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck
mputtr said:
ebay for the parts and look around for the link for repairs. I don't exactly remember the link, but it's in one of the "spring replacement" threads. Good luck
Click to expand...
Click to collapse
How sure are you it's the LCD screen? Replacement screens cost more than what I bought the phone for...lol
it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.
mputtr said:
it's mostly the physical connection to the screen.
and on your note about it costing more than what you bought the phone for... there are tons of parts on the phone that will cost more than 30bucks. not much you can do about that since you got it non fully functional.
Click to expand...
Click to collapse
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.
xsteven77x said:
Never had to do it myself, but there is a cable connecting the two parts of the phone. That is usually where this problem originates from. It's not easy to fix though if your not familiar with fixing electronics from what i have seen.
Click to expand...
Click to collapse
I've taken apart my laptop completely and put it back together before. Completely as in taking the lcd off and different chips and wireless modules and stuff. I think it may be something I can handle. I'm going to take a look at it now. Restoring wont do me any good because not even the boot screen shows up.
albanianbrotha said:
Sorry to be a both, but what exactly is the physical connection? Do I find it by opening the phone up completely to the point where I replace the actual LCD?
Click to expand...
Click to collapse
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App
mputtr said:
It's pretty much a ribbon cable that feeds data to display and stuff. When you buy a spare screen, it usually comes with a connector
Sent from my Desire Z via XDA App
Click to expand...
Click to collapse
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.
sure. goodluck with it. if you can do it then you're all set. good luck
albanianbrotha said:
So I completely tore apart the phone, got to the point where if I had another LCD screen, I could have easily switched it out. But I don't, so I just put it all back together. I really hope this new LCD will fix the issue. I really hope it's not some other motherboard issue. If all else fails, it goes up on eBay for $70-$100 as is for the phone. If I fix it, I just got myself a phone that goes for $200 used for only $57.
Click to expand...
Click to collapse
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App
Got my fingers crossed for ya that your getting ur phone fixed over there
Sent from my HTC Vision using XDA Premium App
ptesmoke said:
Only $57? That would make the lcd screen $27 if u really paid $30 for the phone, but you said the screen was more than what u paid for the phone...so now im confused.
Sent from my HTC Vision using XDA Premium App
Click to expand...
Click to collapse
Sorry. After some searching on eBay, I found some sellers selling it for a few dollars less than 30, e.g. 27.
But I decided to go with a seller who sold more than 200, who claims the screen is an OEM screen, and who is top rated. He sells his for $32. Which makes my phone $62 after all is said and done.
The housing has some scratches on the top and bottom though, which decreases the value a bit, but hey, if it works I'll probably keep it as a backup. Currently have the HD2, but I got a Vibrant with original box and accessories for $100, so I think I'm going to sell the HD2.
That was kinda off topic, sorry
LCD screen should be here by the 13th.
Updated OP
someone help =|
I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...
wildstang83 said:
I don't own a G2 but I still think this could be a similar issue to what we get over here on the HTC Droid Incredible. First, what makes you believe its still a screen issue if it lit but just didn't throw picture? Usually thats the symptom of having the wrong recovery version for the device hardware version. Normally for us what happens is we will get somebody who is new and rooting for the first time and they'll end up flashing the wrong recovery or freak out because they don't realize the root process takes a little while and yank the cord. End result being exactly what you've explained above. Phone starts but no screen. So we end up having them do the ruu or a second option which we call a "blind install" where you drop whatever your p file(ours is PB31IMG.zip) so whatever it is for the G2 drop that on the SD and reboot to hboot and do the update process by simply knowing how long to wait between key presses and what keys to hit without useing the screen. Its a unique process and all very magical. Haven't lost a single Inc yet because of this issue.
Anyways bud just a thought...
Click to expand...
Click to collapse
It doesn't seem to be a ROM issue.
Update 7/18: Sold the G2 on eBay and still made a good lump of money. I was very happy, until another G2 popped up with the same exact issue. Got it for a steal as well, and I tried the OEM screen I got from eBay, and it was still having issues, and it seems to cause the phone to overheat while charging. Definitely a defective screen and someones getting a great deal on a decent condition G2 because I already took the payment after I figured it was the screen I got.
I'm going to try to get a replacement from the guy that sold it to me on eBay, but I already left him positive feedback thinking it was the phone's fault.
Will update probably late July or early August when all of this gets sorted out.
TL;DR: bought 2nd g2 with same issue, turns out replacement screen didn't work in the 2nd g2, too late to not sell the first g2, getting another replacement screen to fix 2nd g2. First g2 was in better condition though =|
SWEEEEEEEEEEEEEEEEEEEEEEEEEEEET
Just installed the second screen that I ordered, and it works PERFECTLY. Phone is perfect nowwww yay. I can't use it right now though, previous owned put a lock pattern on the phone...
Wipe the system and the data and start over.
Sent from my HTC Vision using XDA Premium App
Gratz now a factory wipe and root with a new rom will make it run sweet.
Sent from my Desire Z via XDA App

[Q] Been having some issues with my NC. Would it be worth it to get it replaced?

So my Nook Color's been having some issues. Basically the 'phantom touch' bug and sometimes the screen isn't responsive when I turn it on. Both issues go away if I just turn the screen off and on or turn it off and rub it down with a cloth with a bit of rubbing alcohol on it. The 1 year warranty runs out this August and I was wondering if I'd notice a difference if I sent it into B&N to get a 'certified pre owned' Nook. Is the quality any much better or worse? Also will there be a chance the issue will be fixed in a model B&N's deemed to be certified or is a problem across every NC?
No, it's *not* a "standard" problem.
My Nook was bought new, but I have since bought two more refurbs (for wife and daughter-in-law); both were perfect.
I don't know about the wake issue as I've never experienced it, but the phantom touch I've had a ton and always resolved it by cleaning the screen. The Nook Color is known for phantom touches on a dirty screen. Getting a new one won't really help (unless you can confirm its a hardware issue). I'd say almost every touch bug I've seen has been resolved with a good clean. Its the reason I keep a small cleaning cloth under the Nook itself in its case.
Sent from my HTC Vision using xda premium
The B&N refurbs are usually in good shape. I wouldn't hesitate to take one in exchange if there's an actual hardware problem. Is your unit rooted? You could try running Nook Screen Recalibrate (from the Play Store) if so. If cleaning the screen helps, you might try using a stylus. A microfiber cloth really helps with cleaning.

[Q] touch issues

I have a NST with glowlight and i have touch issues quite often... when using the keyboard when i touch backspace it touches "h".. when i touch space .. it touches b ... does anyone have these screen issues? it's like phantom touches.. i takes me 5mins to type something
This is a known issue. I just received mine in the mail and it had issues. I found you can clean it and it may help. But for me, since it is brand new, I just had them ship out a new one. If you are not under warranty, I actually just did a factory restore and it stemmed to have helped a bit.
lekofraggle said:
This is a known issue. I just received mine in the mail and it had issues. I found you can clean it and it may help. But for me, since it is brand new, I just had them ship out a new one. If you are not under warranty, I actually just did a factory restore and it stemmed to have helped a bit.
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ok thx. It's brand new for me also... not even 1 month... do i need to ship back my nook to get a replacement? i bought from ebay... i need to contact who to report the issue? I read when they give u a replacement, they you a refurbished one?
edit: hmmm so this issue is faulty hardware? or it's just cleaniness? and it will happen sooner or later on any nook? will a cover help?
yeahman45 said:
ok thx. It's brand new for me also... not even 1 month... do i need to ship back my nook to get a replacement? i bought from ebay... i need to contact who to report the issue? I read when they give u a replacement, they you a refurbished one?
edit: hmmm so this issue is faulty hardware? or it's just cleaniness? and it will happen sooner or later on any nook? will a cover help?
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Click to collapse
Nook touch screens use infra-red sensors/emitters located around the edges of the screen. If the transparent plastic sandwiched between the screen and the bezel gets dusty, it can cause problems.
cowbutt said:
Nook touch screens use infra-red sensors/emitters located around the edges of the screen. If the transparent plastic sandwiched between the screen and the bezel gets dusty, it can cause problems.
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so it's not really a hardware fault but it's because of dirt?? any cover case that can protect against such scenarios? how do i clean it?
I think there are two scenarios (perhaps more). Faulty hardware in which the infra red sensors do not function correctly or dirt/ dust impeding their ability to function. One always hopes for the latter.
The reset I did only helped for about an hour.
First try to clean it.
Since you got it off eBay, start by contacting the seller. Ask the person if it is still under warranty.
Then, contact 1800thebook to get a replacement. If it is not under warranty, I am not sure what your options are. EBay and electronics is always a gamble. Sorry.
~Leko
Go forth and work toward your salvation with diligence.
ok thx,... i have tried cleaning it up but it helps for a few seconds but then it gets freaky at times.. it's a pain to type! do you guys ever take notes with it??? it's impossible...
i don't think it's a hardware issue since the first 2 weeks it works with no problems... i was keeping it in the box while not in use... since i started not keeping it in its box.. i am getting these touch issues... so seems related to dust...
will i need to send back my nook to get a replacement... sounds pretty annoying to do so.. shipping is damn expensive
sidenote: looking at the edge of the nook, i see shiny particles... is this normal or is this dust?
i can't even type my wifi password anymore... every button i touch also "ghost" touch the corresponding middle button.. e.g. when i press d, i get dg ... how do i clean that damn thing? where do i need to clean exactly?? i am cleaning the edge.. does not seem to work.. sometimes it seems ok, then 2 secs later it gets messed up again
Cleaning the screen is a different reason to normal screens. Normally you just want the greasy finger prints off etc. However thats for a resistive or capacitve based touchscreen. NST/NSTG touchscreen works on an infrared array running along the edges ABOVE the screen rather than a stuck on touchscreen so as not to affect the contrast in sunlight.
This means a piece of particulate matter on the screen will affect the touch sensor.
If its confused sometimes it won't work at all! The worst environment to ever take your NST is to a sandy beach, really don't do it.
Personally I use a air duster (compressed air can) to get those pesky bits out of the edges.
When not using NST keep face down to keep out bits of crap or keep in a case..

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