Hi guys,
Tried searching for my problem, but though I found some similar stuff, noone had quite my problem.
I was checking my Nexus S after a trip and it was with the 'emergency only' message. This sometimes happens to me, not sure if it's due to the roaming activation or caused by a bug where the radio subsystem crashes after a long period without network.
Anyway, I proceeded to my common solution: Turn off and reboot.
Except that after the phone was off, it would not turn on.
It doesn't even vibrate. It doesn't show anything when connected to the wall socket or to the computer. It's just completely dead.
Now, I'm not even sure if this is a hardware or software problem. Any idea on how I can debug this?
Here's what I've tried:
1. Take the battery out: no changes (even tried leaving it out overnight).
2. Charge the phone overnight: no change.
Next step: I'll go to a store and try a different battery... meanwhile I'm without my primary phone which sucks... Can anyone help?
Thanks in advance!
Try booting your phone into the bootloader. Hold the power button and volume up button simultaneously.
If it is not the battery, i can see what else you can do, a "dont turn on" phone is a dead end...
Sent from my Nexus S using XDA App
Guess I'm screwed... I had some pics and other data there... anyway I can get it back? i.e. is there a way to remove the internal sd card?
saranyan said:
Try booting your phone into the bootloader. Hold the power button and volume up button simultaneously.
Click to expand...
Click to collapse
Was this tried? Cause if that works there's hope for you yet.
BlackHawkA4 said:
Was this tried? Cause if that works there's hope for you yet.
Click to expand...
Click to collapse
Yup, it was one of the first things I tried. No sign of life... I can't get a single sign that the phone is even being powered. It's like the battery was taken out.
nunocordeiro said:
Yup, it was one of the first things I tried. No sign of life... I can't get a single sign that the phone is even being powered. It's like the battery was taken out.
Click to expand...
Click to collapse
Sounds like something is wrong with the hardware then. Have you brought it the store? Might need to get a new one on warranty.
I have the same issue with my old Blackberry 9000. It worked fine up until I stopped using it. Left it in a drawer for a few months. Went to sell it to Sprint. Wouldn't turn on. No LED, no nothing. Worked fine months before when I was still using it. To this day I have no idea what's wrong with it and it doesn't turn on.
Why not get an external battery charger and charge the battery up and then test it?
All true, and after trying with a new battery I'll have a bit more information.
But what strikes me as odd is that I didn't leave it in a drawer - I didn't even let the battery run down... it was just a damn reboot! I shut it down, and then couldn't power it up again (try and imagine THAT happening to you). It would be odd for the battery to be sucked dry all of a sudden...
I have a feeling that there's something else... maybe while shutting down something burned out in the power circuitry....? =S
No one ever heard of anything like what I'm experiencing? It sucks to be the only one!
Thanks for all the help so far, guys!
If you can get to download mode nothing is lost. Just flash new image via Odin.
Sent from my GT-I9000 using Tapatalk
nunocordeiro said:
All true, and after trying with a new battery I'll have a bit more information.
But what strikes me as odd is that I didn't leave it in a drawer - I didn't even let the battery run down... it was just a damn reboot! I shut it down, and then couldn't power it up again (try and imagine THAT happening to you). It would be odd for the battery to be sucked dry all of a sudden...
I have a feeling that there's something else... maybe while shutting down something burned out in the power circuitry....? =S
No one ever heard of anything like what I'm experiencing? It sucks to be the only one!
Thanks for all the help so far, guys!
Click to expand...
Click to collapse
Never heard of that happening, but it's a possibility... Still, I would first attribute it to a bad battery and try that first
Sent from my Nexus S 4G
With a new battery (that works on another nexus S) still no luck. =(
I still can't find anyone with this problem. I feel like the unluckiest idiot on Earth.
I assume I can't get to download mode since I can't even get the phone to report it is charging (it used to do that even if off). Do you want me to try anything, though? I'm open to suggestions until Monday. Then I'm taking it to Samsung. Hope they can recover my pictures.
BTW, my receipt doesn't have the IMEI and a customer service rep told me I need it on the receipt or they won't give me free support. How can I get it with the phone off?
Regards and thanks to all who responded,
Nuno
nuno, if you cant power on even with a new charged battery, then it's a harware fault and nothing can me done... =o\
but thanks for the advice, i never thought about the data in sd card, i guess i should make some backups! =o)
nun
BTW said:
Look under your battery. IMEI should be printed on the sticker beneath. Good luck!
Click to expand...
Click to collapse
I've got the same problem: dead nexus s after a reboot. It says "no service" emergency call does not work. I tried pretty much everything like switching the battery, recovery mode, plug it in, etc. I even updated its image to the latest I've got access to. No luck. I'm already contacting samsung to get it replaced.
odd things can happen ... it sucks
igorgatis said:
I've got the same problem: dead nexus s after a reboot. It says "no service" emergency call does not work. I tried pretty much everything like switching the battery, recovery mode, plug it in, etc. I even updated its image to the latest I've got access to. No luck. I'm already contacting samsung to get it replaced.
Click to expand...
Click to collapse
Did you try flashing a different rom? Or radio/
I haven't experienced this myself but I'm very interested on what happened. Did you guys flash any custom ROMS? or Radios for that matter?
This looks very similar to what i have. I just got my nexus s GT-i9023, it doesn't boot into fast boot, recovery, download mode or normal. The most activity i have got so fare is when i take the battery out, put it back it, and try turn the phone on it will sometimes flash then do nothing. I have looked every ware. When i use "./platform-tools/adb get-state" it returns "unknown". Any help would be great.
What i think i did was this:
- Unlocked bootloader, this worked
- restart
- installed clockwork mod with fast boot, this worked
- wiped data
- wiped cache (correct me if i spelt that wrong, or anything else)
- flashed cyanogenmod, this got an error but i didn't notice it the first time and i can't remember what it was.
- flashed gapps, this didn't work, when i restarted the phone it said that the installer for gaps had quit.
- restarted
- flashed cyanogenmod again, this is when i noticed the error
- restarted, didn't change anything
- wiped data
- wiped cache
- flashed i9020t recovery, this http://forum.xda-developers.com/showthread.php?t=1061855 i think this is what stuffed it up because my phone is i9023
- wiped data after flashing, thats what it said to do, i thought it was strange but i went along with it.
- wiped cache
- reboot
- now doesnt work.
Take it to the store where you purchased and claim ignorance!
Related
Was updating using Odin when, as my luck always proves out, a circuit breaker tripped and cut power to my PC. The phone seemed to be frozen on the "Download Mode" screen (30+ minutes of zero activity) so I pulled the battery. Upon reinserting the battery I discover that the phone is 100% unresponsive. I've tried every trick google could produce for me with the exception of the "homemade jig" method as it seemed fairly clear that the phone needed some semblance of life for that to be effective.
So, my question is... WTF??? I've soft modded wiis, hard modded xboxes, hacked PSPs flashed hundreds of phones and generally revel in futzing around in this manner of endeavor and have NEVER bricked a device (even after some incredibly stupid mistakes). This just doesn't make sense and I haven't seen sysmptoms such as mine presented in any of my web searches. Any ideas???
I'm not saying your not a modder, but you should know to have a UPS hooked up to your dev box, for me its a laptop, so...
Anyway, try removing the battery for 1m, press power button with batt removed, now start up Odin, plug the phone in (batt removed still) and see if the phone connects. I'm sure someone will pop in here and provide links to several threads that describe different methods to help you fix this, I would but I'm sorta busy...
Help support autism awareness,it only takes 2 seconds to help make a difference...
http://picketfenceblogs.com/vote/3616
Sent from MyEF02 using XDAPA...
Keep the battery out for like a half hour and then try again. That has worked for some people.
Or try the mysterious button that may or may not exist. I know I'd be pushing the heck out of it just in case.
Thank you so much for your quick input... I tried precicely that 3-4 times (google search turned it up) and it was a futile endeavor.
And yes, I am fully aware of all the proper precautions to take, unfortunately I am also fully stupid with frightening regularity (well, maybe just lazy and reckless), I seem to have become a tad cocky as I have never really had to face disaster before today.
It won't happen again!
plug phone into computer without battery. Then hold power and 1 to go into download mode (still no battery)
That there is what I've seen as most effective thing to work on bricked phone's.
cool... I just popped out the battery and will let you know the result in about 40 minutes...
this happened to me recently, i found a post with the solution being to pull the battery out of the phone hold down 1 and the power button at the same time before popping the battery back in and it will send you to the proper screen to odin back to what you need, worked perfect for me
oh crap I editted my previous post. i forgot to mention go into download mode...
It's --
Remove battery and plug into computer. then go into download mode WITHOUT Battery still.
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Krojian said:
If your not getting any sign of life from ur phone, try this:
http://forum.xda-developers.com/showthread.php?t=1042746
It worked for me.
Click to expand...
Click to collapse
there is no hole in the back case of my device. I've had my device powered on and bent the **** out of a paper clip trying to push the 'hidden magic button' to no avail.
YMMV (false hope ??)
Cool, didn't know that little button existed!
I bricked mine the same way a few weeks ago and tried every trick in the book over the course of 2 days. It was truly bricked. I don't have insurance; however, my phone was under warranty. Since I couldn't get the phone to boot or anything I figured there was no real way of telling what went wrong. I sent it in for warranty repair and 10 days later, the phone returned in working order. Work order says they replaced the main board. I marked the phone before returning it so I know its the same phone and it works fine now.
And before anyone says anything, I know, I'm an evil bastard. But I figure it's payback for a samsung flatscreen that died 6 months out of warranty.
I've done this, leaving my battery out for 20 mins or so, and leaving it out while going into download mode worked for me. I don't know why but sometimes I can't even get into download mode with my battery in.
keeepinitgansta said:
Cool, didn't know that little button existed!
Click to expand...
Click to collapse
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
daddymikey1975 said:
it doesn't..
to prove this (or dis-prove it).. go into clockwork and make a nandroid backup (you know, just in case)...then boot normally and while you're looking at your home screen, jam a paper clip in there as hard as you can. Your device will do nothing.
Click to expand...
Click to collapse
I hope you guys are messing with him...
hardrock121 said:
I hope you guys are messing with him...
Click to expand...
Click to collapse
No, it's just not proven. Some people swear by it, some say it's a myth and some say it depends on when your phone was made.
Sent from Godot's place.
Hi folks,
So here's the deal: my Samsung Galaxy S2 suddenly refused to charge and became very hot. I turned it off, took out the battery and it won't accept any new juice.
After I turned it off, it won't even start. So I have a battery that cannot be charged, and a Galaxy S2 that refuses to start. When connected, a battery icon with a triangle is displayed. Any ideas?
Should I try to get a new battery or is there any trick for this? I'd rather not send it away.
Cheers
It's pretty similar to this issue:
http://forum.xda-developers.com/showthread.php?t=1114016
No one knows, huh? That doesn't bode well...
This is identical to my problem. To restart your phone. Take the battery out. Plug the phone in, wait a few seconds then put the battery back in. Imediately, press and hold the power button. The usb charging circuit is damaged. It needs a repair but will probably be replaced. A few of us had this problem.
Sent from my GT-I9100 using XDA App
Thanks for your reply! If that's the case, it's the first phone I've ever had since 1998 that has broken down.
I tried the method of starting it that you suggested, but it didn't work. I guess I have to send it back. Even though it's a great phone in other regards, I won't be buying a Samsung again.
Hm, it suddenly decided to start again for some reason and now I can charge the device while it's turned off. But when I try to charge it when it's turned on, it just becomes super hot and loses power instead of gaining it.
Can it be a software issue? It's really weird, since my SGS2 can be charged while it's turned off but not when booted.
Cheers
Hi there i have the same problem with mine too, do you flash any rom in it or kernel?
I guess its a problem with the kernel or rom you have flashed, mine have the same problem, but you can put it charging in the usb cable in the computer and let it stay there for a whyle, then you have to try to boot it up by using the 3 keys (power+home+vol up) it will boot in recovery mode then you ask it to reeboot and install an updated kernel or reflash the rom, while the device is on, do not put it off, because if you do it you will have the same problem to put it on again, but when its on it charges normally.
I have changed mine for a new one but the problem i am sure it was the things i flashed it. I was using another kernel to install and root the device and again put the original stock kernel in the device to get rid of the yellow triangle, but that came up with that problem. I even dowloaded root explorer in order to reset the battery status bin (you have to be rooted to do this) and reboot the phone but with no avail. The other you have to do this is install CWM MANAGER V1.80 MY KERNEL CF-ROOT 4.0 MY ANDROID VERSION 2.3.3 BASEBAND i9100UHKE2 and now note this the stock kernel was the uhke4 but the kernel i put it it is [email protected]#2 COMPILATION NUMBER: GINGERBREAD.UHKE4
Note: i dont know if it will work for you, i am using a stock rom from samsung. If you do not flash anything its better to return the device or even you have flashed it buy a usb jig and reset the counter and find for the repair, they have to fix that for you.
I hope that have provided you some help.
best regards
Happend to me after installing an over clock thing i uninstalled it and it worked fine
thats what i have said but try to update the kernel and try it mine was uhke4 and now im using xwke7 rooted and worked like a charm all working perfect now, just the problem with the yellow triangle on boot, besides that nothing else even it improved battery life and gps works even better .
hope i have been usefull.
@OP- Go to Service center. Don't waste your time by doing this and that. I am having the same problem, though freak me did some experiment with it. You will get replacement/repaired as it's inside warranty very much.
And don't try any freak method with the new one.
Regards.
Man, better sending your phone to service center before damaging it more.
drspikes said:
This is identical to my problem. To restart your phone. Take the battery out. Plug the phone in, wait a few seconds then put the battery back in. Imediately, press and hold the power button. The usb charging circuit is damaged. It needs a repair but will probably be replaced. A few of us had this problem.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
can you give me web site to buy usb charging circuit and the price
MapleDouglas said:
Hi folks,
So here's the deal: my Samsung Galaxy S2 suddenly refused to charge and became very hot. I turned it off, took out the battery and it won't accept any new juice.
After I turned it off, it won't even start. So I have a battery that cannot be charged, and a Galaxy S2 that refuses to start. When connected, a battery icon with a triangle is displayed. Any ideas?
Should I try to get a new battery or is there any trick for this? I'd rather not send it away.
Cheers
Click to expand...
Click to collapse
same problem here..100 % same issue...what to do...this is pathetic
ithehappy said:
@OP- Go to Service center. Don't waste your time by doing this and that. I am having the same problem, though freak me did some experiment with it. You will get replacement/repaired as it's inside warranty very much.
And don't try any freak method with the new one.
Regards.
Click to expand...
Click to collapse
Have you got the replacement?????????????
Thanks for all the replies. Like I mentioned earlier, I'd rather not send my Galaxy S2 away to a service center, even though there obviously is something wrong with it. I'd be without it for weeks and my S2 is like the Ring for Gollum
I can still charge it now when the device is turned off. But whenever I try to charge it while it's turned on, it just becomes super hot and loses power. I'm starting to think that the battery is damaged, and not the actual device.
Anyway, I just rooted it... Couldn't resist, so I bet I can't even send it for service now without trying to unroot the bugger
ithehappy said:
@OP- Go to Service center. Don't waste your time by doing this and that. I am having the same problem, though freak me did some experiment with it. You will get replacement/repaired as it's inside warranty very much.
And don't try any freak method with the new one.
Regards.
Click to expand...
Click to collapse
so if we take it that anything thats not needed is a waste of time ? like being here ? well, that first line about service center just make me think . Why would the OP post here, because he's not going to a service center..looks like it. it could have been he would though. I just dont like that advice myself. here, they wouldn't do nuttin for me if i brought the phone.
I knew a few that a few years back had phones for repair, they don't replace them, they do some awful repair, and it doesnt work afterwards. second, if after using a phone a whole lot I wouldn't trust them providers with it for weeks . What I mean is for some, its like sending a diary for inspection and approval. Not being VIP nor secret, but ya pwn biznizis ya pwn bizniz.
there must be something to it with the software/firmware, as mentioned a bit below
nuno cravo said:
Hi there i have the same problem with mine too, do you flash any rom in it or kernel?
I guess its a problem with the kernel or rom you have flashed, mine have the same problem, but you can put it charging in the usb cable in the computer and let it stay there for a whyle, then you have to try to boot it up by using the 3 keys (power+home+vol up) it will boot in recovery mode then you ask it to reeboot and install an updated kernel or reflash the rom, while the device is on, do not put it off, because if you do it you will have the same problem to put it on again, but when its on it charges normally.
I have changed mine for a new one but the problem i am sure it was the things i flashed it. I was using another kernel to install and root the device and again put the original stock kernel in the device to get rid of the yellow triangle, but that came up with that problem. I even dowloaded root explorer in order to reset the battery status bin (you have to be rooted to do this) and reboot the phone but with no avail. The other you have to do this is install CWM MANAGER V1.80 MY KERNEL CF-ROOT 4.0 MY ANDROID VERSION 2.3.3 BASEBAND i9100UHKE2 and now note this the stock kernel was the uhke4 but the kernel i put it it is [email protected]#2 COMPILATION NUMBER: GINGERBREAD.UHKE4
Note: i dont know if it will work for you, i am using a stock rom from samsung. If you do not flash anything its better to return the device or even you have flashed it buy a usb jig and reset the counter and find for the repair, they have to fix that for you.
I hope that have provided you some help.
best regards
Click to expand...
Click to collapse
nuno cravo said:
thats what i have said but try to update the kernel and try it mine was uhke4 and now im using xwke7 rooted and worked like a charm all working perfect now, just the problem with the yellow triangle on boot, besides that nothing else even it improved battery life and gps works even better .
hope i have been usefull.
Click to expand...
Click to collapse
well, I tried cyanogenmod, and whatever kernel/modem/baseband etc... so! it is like version ki8+ki4+ki3 if that makes any sense . brand new sgs2 gt-i9100 int. version in white. battery ran down to 6%, microUSB thru PC or charger didnt do nuttin, then i turned it off, and looks like its charing. must be a BUG!!
gotta fix that. or get a bigger battery..and then fix that
any1 else having problems with cyanogenmod ? probably im running a wrong kernel, or a wrong 'something'.
does cf-root conflict with rom manager, if so, what to do anyway ? what rom/kernel version should one use with cyanogenmod 7.1.0 RC1 ? how many 'roms' are prone for this no-charge-issue ? time for another rom maybe? cm7rc1 report version 2.3.7
I can also confirm that the phone does get a little warmer during the no-charge-issue. Would want to get one of those colored alu covers, but not sure it would do much better in coming cold winter.
whatever is causing the issue, thats really stupid! what kind of problem to have..put that on the messenger machine 'my phone has gone off to charging at the moment, it'll be back later'.
questions is - what to flash ?
My Samsung Galaxy S stopped responding so had a replacement sent over - Orange replaced it with a S2 - however I struggled with it for hours before ordering a second replacement - charged on first go then wouldn't charge again - so again fiddled about for ages. Eventually took SD card out and now it works fine bloody annoying.
2 phone in 2 weeks the yellow triangle
The first SGS2 I got the second time I went to charge it the Yellow Triangle with the Astrix symbol came up with in 2 weeks the batter was over heating and only holding a charge for 4 hours. I exchanged for a new SGS2 and it has been 3 days the same Yellow Triangle with astrix has come up. I am going to get my money back and use my old phone which is unfortunate cause I really like the SGS2. What is the issue with this? is this really a connection issue?
---------- Post added at 10:31 PM ---------- Previous post was at 10:26 PM ----------
Oh I didn't root my phone either
Gungfu03 said:
The first SGS2 I got the second time I went to charge it the Yellow Triangle with the Astrix symbol came up with in 2 weeks the batter was over heating and only holding a charge for 4 hours. I exchanged for a new SGS2 and it has been 3 days the same Yellow Triangle with astrix has come up. I am going to get my money back and use my old phone which is unfortunate cause I really like the SGS2. What is the issue with this? is this really a connection issue?
---------- Post added at 10:31 PM ---------- Previous post was at 10:26 PM ----------
Oh I didn't root my phone either
Click to expand...
Click to collapse
Take the phone back and get a replacement as it a very good handset.
Samsung Say's
This Yellow Triangle with the exclamation point in it is suppose to show up when the battery is completely dead and only when completely dead until the phone has enough juice to be turned on then it goes away. It should not be related to any other problem with the phone. If you get the yellow triangle when you still have power to the phone then you need to take it in. This will lead to over heating the battery and trust me the phone gets extremely hot. Then you will not be able to charge the phone.
If the battery is hot take it in.
If the Yellow triangle only shows up when the battery in completely dead and then goes away a little after you charge it your phone is fine.
This is what Samsung and it's tech support said to me.
Hi,
Not sure what is happening to my phone. I have had stock 4.2.2 rooted with CF auto root for months and had no problems. A few weeks ago my phone started to randomly shut down, not properly just complete power off in an instant. It would then start to reboot and get to the Samsung S4 logo screen before powering off again and trying to reboot and then gets stuck in a constant loop. At first I was able to just reinstall CF root with Odin and it would start up OK. I could also get it to start by re-installing Philz recovery.
Now though, that doesn't work so this morning I installed JB 4.3 I9505XXUEMK8-PRE-ROOTED-KNOX-FREE-ODEX-FULL.tar.MD5 and it says that it is rooted and everything seems to be OK but after an hour or so it has started to randomly shut down again. If I attempt to go into recovery (stock) and clear the cache partition it will reboot normally and run for a while until I use an app and do it again. Am I doing something wrong here or is my phone just knackered?
Phooka
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Random Shutdown
praveen_kalasa said:
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Click to expand...
Click to collapse
Thanks. Probably not as I've been told that warrantee will be void now as I've flashed whilst having Knox installed which I understand to be irreversable
random shuts and boot loops
Joku1981 said:
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
Click to expand...
Click to collapse
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
I Am Phooka said:
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
Click to expand...
Click to collapse
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Random Shutdown and boot loop
choccy31 said:
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Click to expand...
Click to collapse
Interesting. I have noticed a couple of times when I look at the battery stats that it has drained from say 90% to 3% in less than 1min, just a verticle line. When I plug it in to charge it says that it's at 90% or whatever it was. Other times it needs charging and is almost dead. It's as though it has shorted out. I wonder if that is the problem here.
random shuts and boot loops
Joku1981 said:
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
Click to expand...
Click to collapse
Thanks for that. It's quite a list. I'll go through it and remove the ones i think i can do without and see how it goes.
Same Issue
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Random Shutdown and boot loop
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
I've tried that as well. Didn't work. The problem you describe is exactly the problem I have. I have ordered another battery but I don't think it's that. I'll let you know if it is. I hadn't noticed that it always boots OK if it is plugged into the mains. Wish I knew what was causing the problems.
Random Shutdown and boot loop
So I think I am finally getting somewhere. I took this screenshot straight after it shut down and got stuck in a boot loop. So I plugged it into the mains and it started OK. The battery just gives up when i stress the device with a hungry app or when booting which causes a heavy drain on the on the power even when its got a healthy charge. Got a new battery on order. Take a look at the screenshot. You can see the battery instantaneously drops to zero charge until it's re-booted on the mains.:laugh:
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
in the list I forgot to mention that the known wifi's are also wiped. --> you have to connect to them again...
I too am having this exact problem; I'm glad to hear it is not only me, not that it helps any of us.
I posted in another thread, but the symptoms everyone here are describing are exactly what I am seeing:
- Sudden battery drop from anything (it's happened to me before about 5 minutes after unplugging from the wall socket) to zero; then phone goes into a loop unless I plug it back into the mains socket
- When plugging into the mains socket with this issue, sometimes the battery is empty and sometimes it shoots straight back up to where it was
- Plants Vs Zombies 2 is the sure-fire way for me to reproduce this issue
- examined logs (although not sure if the right one) using CatLog; nothing obvious (in fact the last line on one of the logs is litterally cut halfway through)
- Wifi connection details lost occasionally
I have reflashed about 4 other (4.3) ROMs (and I tried a 4.4 GE one too) and they all seem to do the same; I am wondering if it is something to do with the non-Knox modems required to flash the 4.3 ROMs as I don't think I had this problem before updating to 4.3. I don't have the time or patience to revert back to a 4.2 ROM to test this though.
I can go for a couple of days without this happening, but fire up PvZ2 and here we go again.
I too have a new battery on order (allegedly genuine from a well-known auction site), so I will update this thread when that arrives to see if it makes any difference.
I don't like this post for one reason.... it means that the problem I am facing won't solve with a format and a new fresh flash... :crying:
I was spending some time on XDA searching for a good stable firmware to flash because I am having your exactly same issues on my phone... I just tought my phone got a bit messy because I have 130 apps installed and a lot of stuff on it.. so I was just thinking of solving all my problems with a new rom... but then I found this 3d...
So you are telling me that my problem won't get solved so easely? How am I going to deal with a Phone that randomly shuts up??? I need my phone and over the last week it got always worse.. first it shut up at about 5pm.. (at ca 15% charge) then at 3pm and 50% charge... today it shut up at 11am and 80% charge... soon I won't be able to use my phone at all!!
I'm happy I backed up all my data today, but it still doesn't solve my problem since I really need my phone... :crying:
This evening I'm going to flash anyway... let's see what happens..
PS I own a GT-I9505 with 4.2.2 stock rom (root)
Random Shutdown and boot loop
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
I Am Phooka said:
Problem solved.
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Click to collapse
I'm glad you solved.. this means there could be a solution to my problem... in any case the fact that alla batteries here seem to fail in the same week is really strange!!
And the thing I hate most is that a 500€ phone shouldn't be dying after just some months!
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Samsung Batteries beggining with BD.
I Am Phooka said:
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
Click to expand...
Click to collapse
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Yeah I found that out tonight also. I called samsung earlier today and they said if it is less than 2 years old they will repair it and I should send it to them. I have flashed so many ROMS since I purchased it last year and one or two with Knox which as we know registers that it has had a custom download which voids the warrantee so I thought it would be a waste of time sending it to them. Also I need my phone for work so it was easier to purchase a new battery.
Bad samsung batteries
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Hi,
Do you have a link to the info? was it on an official samsung site?
Hi there,
My phone not turning on not without battery and SD not with home and volume+ and power button not with both volumes and power nothing at all not even vibrating when charging I am not sure if it's the battery but it was charged before I rebooted once rebooted it didn't turn back on I am on aurora ics and cwm.
I didn't have any problems with it partitions might of been wiped but I guess this would leave me with access to bootloader or anything or a vibrate on charge at least it happened as I was formatting another device but put the wrong sd on ubuntu so I started to think it might be the battery except it was charged unless it decided to leak all the charge in no time.
Also it doesn't do anything on usb or charge connection no vibrate no led no light buttons no nothing just nothing.
Sounds like my issue...
If in fact you did format the whole 3.69gb partition, then you wiped the phone.
So far, my only recourse has been to attempt a JTAG and install a bootloader.
I'm thinking that maybe I can try some form of "wire trick", like the ones used on the HTC Sensation, but I don't want to blow it up by shorting something unrepairable.
If you find another solution, please reply as it would be helpful to others.
PoXFreak said:
Sounds like my issue...
If in fact you did format the whole 3.69gb partition, then you wiped the phone.
So far, my only recourse has been to attempt a JTAG and install a bootloader.
I'm thinking that maybe I can try some form of "wire trick", like the ones used on the HTC Sensation, but I don't want to blow it up by shorting something unrepairable.
If you find another solution, please reply as it would be helpful to others.
Click to expand...
Click to collapse
nope i didnt format 3.96 gb it was 3 mb and it was shown as linux cd gadget also it worked afterwards until i rebooted next day then blackness the thing is i cant seem to find a battery to try with so i need to try everything first
The one I have here wouldn't start charging the battery until I force-fed the battery directly. (use a 4-5v charger and directly charge the battery for a couple of minutes).
Mine worked, but I made the mistake of formatting the entire partition (3.69gb), so now the phone does absolutely nothing.
PoXFreak said:
The one I have here wouldn't start charging the battery until I force-fed the battery directly. (use a 4-5v charger and directly charge the battery for a couple of minutes).
Mine worked, but I made the mistake of formatting the entire partition (3.69gb), so now the phone does absolutely nothing.
Click to expand...
Click to collapse
I am a bit confused here so now when you plug it you can do something to it since it's charging? I guess I never did the 3.69 thingy if I am not mistaken..So lemme ask you if I tried the wall outlet for example instead of the USB to tv or laptop would that help to start it? I am thinking of replacing the battery and see what happens that's if I can find it here in Turkey the Turks always into the newest phones so this one is ancient to them to find a battery for...
Mine is in the same state. But I know that in my efforts to get it to start again I accidently wiped the the entire partition. Can't turn it on, can't get a pink screen, not a thing and haven't beenable to find any solution. So I guess all I can do is sit back and check the postings to see if anyone else has the same issue and knows of a way to restore the boot partition.
Burtrum57 said:
Mine is in the same state. But I know that in my efforts to get it to start again I accidently wiped the the entire partition. Can't turn it on, can't get a pink screen, not a thing and haven't beenable to find any solution. So I guess all I can do is sit back and check the postings to see if anyone else has the same issue and knows of a way to restore the boot partition.
Click to expand...
Click to collapse
I'm thinking of trying to run MTTY 1.42 and talk directly with the qualcomm chip to send the boot files myself, but I need to know what I need and where it goes first.
I did this with the HTC Kaiser (AT&T Tilt) with some success.
That was on Windows XP though...not sure if it will run correctly on Win 7.
PoXFreak said:
I'm thinking of trying to run MTTY 1.42 and talk directly with the qualcomm chip to send the boot files myself, but I need to know what I need and where it goes first.
I did this with the HTC Kaiser (AT&T Tilt) with some success.
That was on Windows XP though...not sure if it will run correctly on Win 7.
Click to expand...
Click to collapse
help me i have the same issue....
service
May be best option is to take it to service center.
My nexus 6p suddenly won't start, I've had my phone since May 2016 so more than a year now.
I've flashed a custom ROM onto it, I'm sure this isn't a software issue because it's been running fine since I bought it (and flashed it) and I followed all the instructions correctly.
I've read through this thread and tried the solutions there, hold the power button for longer than usual (a few minutes), hold the volume down button and power together, hold the volume down button then charge it, now hold the power button. I tried all 3 solutions which worked for many in that thread, but not me.
This all started 2 days ago, with no changes software-wise and using the same configuration as when I first flashed it, I opened the app HERE Maps and then my phone froze, totally stuck and unresponsive, restarting was no good, I had to go into TWRP and wipe the cache and dalvik cache, and it booted fine.
Today, same thing, I opened up HERE Maps and it got stuck again, I now notice that it takes longer than usual to start up via the power button, and wiping the cache and dalvik cache does not work anymore, it stucks on boot.
Now, my phone is not able to start at all. I think this is a hardware-related issue.
So quick recap:
1. Opened HERE Maps and gets frozen
2. Wiping cache and dalvik cache no longer works, stuck on boot.
3. Phone not able to start at all.
I am out of warranty period-wise, but I also custom it, so obviously my warranty is out the window. I need some insight from you guys here at XDA before I buy another costly phone.
someRandomSamaritan said:
...Now, my phone is not able to start at all. I think this is a hardware-related issue...
Click to expand...
Click to collapse
You're probably correct. Since you are unlocked and have a working Recovery mode, you may be have some success with the 4 core fix/workaround. Have you attempted a factory reset? Formatted partitions and flashed a full ROM using the flash-all.bat script?
v12xke said:
You're probably correct. Since you are unlocked and have a working Recovery mode, you may be have some success with the 4 core fix/workaround. Have you attempted a factory reset? Formatted partitions and flashed a full ROM using the flash-all.bat script?
Click to expand...
Click to collapse
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
someRandomSamaritan said:
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
Click to expand...
Click to collapse
Can you access recovery or bootloader mode?
If within warranty, contact google/Huawei depending on where you purchased the phone from.
You could try telling google that your phone is bootlooping for a potential out of warranty RMA.
someRandomSamaritan said:
No, I really mean can't start it. Absolutely zero. I can't get it to boot, oddly enough it did work a few times until it doesn't respond at all.
How am I suppose to do anything software-related if there's no electricity? I have zero options, maybe there's something new I could try?
EDIT: I forgot to mention that my battery was 100% full charge when this happened. At this point I think either the battery suddenly died or the power button is broken
Click to expand...
Click to collapse
Is it recognized at all when you plug a data cable to your PC? Your phone may be stuck in Qualcomm's EDL mode. Search.
No recovery mode, no TWRP, not within warranty, plug in data cable into PC not detected (makes sense, it's not powered on after all)
You could try telling google that your phone is bootlooping for a potential out of warranty RMA.
Click to expand...
Click to collapse
This is a possible option..I'll try that tomorrow when it's morning
Anything else I could try? I think the most obvious methods are not available for me with this kinda situation
someRandomSamaritan said:
No recovery mode, no TWRP, not within warranty, plug in data cable into PC not detected (makes sense, it's not powered on after all)
Click to expand...
Click to collapse
If your phone is in EDL mode, there is no indication the phone is on. No boot, no lights, no noise (except from the PC when the USB driver loads). You may want to try several long power button only holds (several minutes) with the phone plugged into your PC. I suppose it is also possible the power switch is bad, but you would be the first I've heard of. Unless you bought your phone directly through Google you will get nowhere with them. They will direct you to Huawei and you said you were out of warranty.
v12xke said:
If your phone is in EDL mode, there is no indication the phone is on. No boot, no lights, no noise (except from the PC when the USB driver loads). You may want to try several long power button only holds (several minutes) with the phone plugged into your PC. I suppose it is also possible the power switch is bad, but you would be the first I've heard of. Unless you bought your phone directly through Google you will get nowhere with them. They will direct you to Huawei and you said you were out of warranty.
Click to expand...
Click to collapse
Okay, this is helpful, you guys seems to think it is in EDL mode (which I haven't heard of until now), I'll try this and hopefully a driver loads or something
EDIT: nope, no drivers are loading, doesn't seem to be anything new in device manager, no device plug in sound, how sure are you that I'm in EDL mode?
It did work a few times yesterday (being able to boot into TWRP and wiping cache and dalvik cache), but now I'm not so lucky, it doesn't work anymore. I don't believe my phone is completely dead for some reason, I still do believe it can be saved. Hopefully I'm right :|
If I plan on buying a new phone, should I buy another 6p? I love the look and feel of it, and it's easy to mod. I can't really go and get another different phone because I prefer purenexus ROMs than any other, it's just simple and clean, problem is, what if another year from now my new 6p breaks? How can I trust that the new phone won't break the exact same way?
What if I end up buying a new 6p every 1 year or so? I'm starting to question the reliability of the 6p, is what I'm facing a very common issue?
someRandomSamaritan said:
If I plan on buying a new phone, should I buy another 6p? I love the look and feel of it, and it's easy to mod. I can't really go and get another different phone because I prefer purenexus ROMs than any other, it's just simple and clean, problem is, what if another year from now my new 6p breaks? How can I trust that the new phone won't break the exact same way?
What if I end up buying a new 6p every 1 year or so? I'm starting to question the reliability of the 6p, is what I'm facing a very common issue?
Click to expand...
Click to collapse
I wouldn't recommend the nexus 6p. I would have a look at the latest pixel 2. They have project treble.
Your issue is different than most others. Most n6p with issues are bootlooping devices.
I have the same exact problem and have tried all sorts of fixes...
This is a serious problem most likely on Huawei's end. All I was doing was charging my phone and using facebook and my phone freezes...
BadBoy2K7 said:
I have the same exact problem and have tried all sorts of fixes...
This is a serious problem most likely on Huawei's end. All I was doing was charging my phone and using facebook and my phone freezes...
Click to expand...
Click to collapse
Did you managed to solve it in the end or ended up RMAing the phone away and getting a new one?
I wouldn't recommend the nexus 6p. I would have a look at the latest pixel 2.
Click to expand...
Click to collapse
Pixel 2 is some expensive thing, out of my budget
someRandomSamaritan said:
Pixel 2 is some expensive thing, out of my budget
Click to expand...
Click to collapse
Then you should look for alternatives. Perhaps OnePlus 5T, etc.
I think I'm out of luck, my phone seems to be dead
As a last resort, I do plan to take it to a phone repair shop and see if they could do something, maybe the battery died? Unlikely but it's worth trying
I tried what was suggested here, plug the phone to a PC and see if a drivers loads or if detected by device manager, or if hearing connect/disconnect sound. Nothing, no signs. Anything else to try by myself?
someRandomSamaritan said:
I think I'm out of luck, my phone seems to be dead
As a last resort, I do plan to take it to a phone repair shop and see if they could do something, maybe the battery died? Unlikely but it's worth trying
I tried what was suggested here, plug the phone to a PC and see if a drivers loads or if detected by device manager, or if hearing connect/disconnect sound. Nothing, no signs. Anything else to try by myself?
Click to expand...
Click to collapse
Repairmen in China have been repairing nexus 5x and 6p by resoldering the cpu. I wish I knew a way to contact a reliable english speaking repair centre.
I was facing bootlooping problem with my Nexus 6P and bootloader was locked so was unable to flash ROM by any mean.
So I tried following few threads and did "fastboot continue" and my device is not showing any sign of power since then. When connected to PC then no USB connection is there.
Is there any suggestions that can solve issue?
someRandomSamaritan said:
Did you managed to solve it in the end or ended up RMAing the phone away and getting a new one?
Click to expand...
Click to collapse
No. Unfortunately this happened to me last month and ive had the phone for almost 2 years now. Its sad because others are having the same issue and I think the hardware is faulty
I just called up a local phone repair and they said from their experience of repairing nexus 6p phones, most (if not all) of them had dead motherboards. The technician told me to get a new model of a phone and skip the 6p as it is a poorly built phone.
I consider saving up for a pixel..
NoobInToto said:
Repairmen in China have been repairing nexus 5x and 6p by resoldering the cpu. I wish I knew a way to contact a reliable english speaking repair centre.
Click to expand...
Click to collapse
Ive heard of people baking motherboard on Nexus 5x and many other phones to reflow the solder.