Database Users

How to hard reset the Jade?

Now, I'm confuse to hard reset about Jade. Anyone can tell me?

To perform a hard reset
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
POWER button.
"The following message then appears on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Volume Up to restore manufacturer default, or
press other keys to cancel."
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.

... 2. way:
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
RESET button. (...the Red Button under the cover on the backside)
Now you will become a "Boot-Screen-Message"
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
The post from taksina is the same like the information in the user-manual... but it dosen't work at my HTC Jade!

What's the method that working with jade?

... my way ;-)
tested yesterday

The first way also working. I've tested it.
btw the first method is written in user manual CD

can't work both of them. I just test.

Way 3
kreissaege said:
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
RESET button. (...the Red Button under the cover on the backside)
Now you will become a "Boot-Screen-Message"
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Click to expand...
Click to collapse
OK following the indication of this method I have succeeded in making a Hard Reset of the Jade 100 (Touch 3G).
Here as I have done (way 3):
1. Power ON the device
2. Press and Hold for 10 seconds contemporarily VOLUME DOWN + ENTER (central key on the frontside) + RESET (the red button under the cover on the backside).
3. The device will be restarted and will ask to press VOLUME UP to complete the reset.
It works so well that after a week of test the shop where I have bought him has replaced it with another model (I am waiting for the HD )
Ciao!

1. Power ON the device
2. Press and Hold for 3 seconds contemporarily VOLUME DOWN + ENTER (central key on the frontside) + RESET (the red button under the cover on the backside).
3. The device will be restarted and will ask to press VOLUME UP to complete the reset.
100% working for HTC Touch 3G - Hard Reset

You could also try.
1: Start
2: Settings
3: System
4: Clear storage
5: Write 1234
6: Press yes

Thank you, Now I can.

taksina said:
To perform a hard reset
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
POWER button.
"The following message then appears on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Volume Up to restore manufacturer default, or
press other keys to cancel."
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Click to expand...
Click to collapse
thks this metod work fine

taksina said:
To perform a hard reset
1. Power off your device.
2. Press and hold the VOLUME DOWN and ENTER buttons, and then press the
POWER button.
"The following message then appears on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press Volume Up to restore manufacturer default, or
press other keys to cancel."
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Click to expand...
Click to collapse
Worked, thanks
Edit: Sorry for the necro-post, forgot i found the thread trough search and that it was a little old.

vixen357ka said:
1. Power ON the device
2. Press and Hold for 3 seconds contemporarily VOLUME DOWN + ENTER (central key on the frontside) + RESET (the red button under the cover on the backside).
3. The device will be restarted and will ask to press VOLUME UP to complete the reset.
100% working for HTC Touch 3G - Hard Reset
Click to expand...
Click to collapse
Thanks Working 100% tested by me

hello
i tried all the method to do a hard reset and nothing
help

Dadiio said:
hello
i tried all the method to do a hard reset and nothing
help
Click to expand...
Click to collapse
Perhaps you bought a clone? They have different ways to start hardreset.

I have a HTC Touch QUALCOMM ® 7225 + G-Sensor, I can not do hard reset

The method 3 it's not working. Also method 2 and 1 either. RESET key on the back side isn't the red one. Sory gays, but for me that's all not working. My is HTC Jade 3G 100 not a clone. Sorry...

For Clones,
This is how to reset a clone if all methods tried and didn't work, turn off phone, while pressing and holding green and red buttons at the same time, press on/off button on top for 3 secs , you will see a white screen, then let go all buttons, the phone will start to hard reset.

Quimera2k said:
You could also try.
1: Start
2: Settings
3: System
4: Clear storage
5: Write 1234
6: Press yes
Click to expand...
Click to collapse
if u do the above remove ur SD card
THIS IS HOW I DO IT AND IT WORKS
1.Power off the Phone
2.Press volume down button and also Press down the black center button
3. while continuing do the above Power on the phone
4. Now u will get a while screen asking u to press the volume up button
to do the hard rest press the same its done
goodluck

help! need to go back to stock spl but volume down+power bootloader not working!

hey,
i need to send my hd2 back for repair but unfortunately i can't get into the bootloader! volume up / down buttons do work when im in windows mobile, but when the phone is switched off, i press volume down + power button once and the phone just boots into windows mobile.
is there any other way to restore your phone to the stock spl?

You need to press Vol UP and PowerOn, not Vol Down

skycamefalling said:
You need to press Vol UP and PowerOn, not Vol Down
Click to expand...
Click to collapse
tried that too, unfortunately not working ...

skycamefalling said:
You need to press Vol UP and PowerOn, not Vol Down
Click to expand...
Click to collapse
On my device it is PowerOn and VolDown. But I have to press and hold the VolDown button till the device is in bootloader mode.
Best regards

Pitchbend,
Taken from one of the many tutorials on here...
"*Go into BootLoader Mode (turn off phone, then press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear)".
Do make sure you are pressing the volume down button hard enough AND for long enough.
Cheers
WB

wacky.banana said:
Pitchbend,
Taken from one of the many tutorials on here...
"*Go into BootLoader Mode (turn off phone, then press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear)".
Do make sure you are pressing the volume down button hard enough AND for long enough.
Cheers
WB
Click to expand...
Click to collapse
tried it but still doesnt go into bootloader mode... i have managed to go into bootloader mode before (with several htc phones i have owned), but i think something is broken this time (my hardware sendbutton also is not working any more, that is the reason why i need to return the phone).

pitchbend said:
tried it but still doesnt go into bootloader mode... i have managed to go into bootloader mode before (with several htc phones i have owned), but i think something is broken this time (my hardware sendbutton also is not working any more, that is the reason why i need to return the phone).
Click to expand...
Click to collapse
Try running the attached EnterBootloader.exe from your HD2 (unzip, move .exe to phone, run).

JayVee said:
On my device it is PowerOn and VolDown. But I have to press and hold the VolDown button till the device is in bootloader mode.
Best regards
Click to expand...
Click to collapse
Sorry then, Vol UP has been my other phone I haven't flashed the HD2 via SD Card yet.
I just can think that you do not press the Vol DOWN button hard enough or long enough. You have to press and hold the Vol DOWN button and switch on the phone, then lift the power button while still holding the Vol DOWN button.

Hi all
wacky.banana said:
Pitchbend,
Taken from one of the many tutorials on here...
"*Go into BootLoader Mode (turn off phone, then press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear)".
Do make sure you are pressing the volume down button hard enough AND for long enough.
Cheers
WB
Click to expand...
Click to collapse
pitchbend said:
tried it but still doesnt go into bootloader mode... i have managed to go into bootloader mode before (with several htc phones i have owned), but i think something is broken this time (my hardware sendbutton also is not working any more, that is the reason why i need to return the phone).
Click to expand...
Click to collapse
This what I do to go into bootloader mod in my HTC HD2 Leo :
Press together VOLUME DOWN & RESET RED BUTTON - under batt. metal cover -
after few seconds the tri-coloured screen appeared
add ; 4 all ; if for any reason while you are in bootloader - tri-coloured mod - and want to go back to normal ,
just press RESET RED BUTTON , your device will reset .
hope this will help . . .

meptik said:
Try running the attached EnterBootloader.exe from your HD2 (unzip, move .exe to phone, run).
Click to expand...
Click to collapse
thank you, with this file it went into bootloader mode, but somehow my hardware-buttons seem to be broken (in win mobile all of them beside the send-button work), when it says "Press power buutton to start update image", I press the power button, but nothing happens!
I guess thats it, no chance to restore SPL and no chance for warranty any more .

pitchbend said:
thank you, with this file it went into bootloader mode, but somehow my hardware-buttons seem to be broken (in win mobile all of them beside the send-button work), when it says "Press power buutton to start update image", I press the power button, but nothing happens!
I guess thats it, no chance to restore SPL and no change for warranty any more .
Click to expand...
Click to collapse
Hmm, very weird.
The actual keys are obviously ok - they're just not handled while in bootloader. I'm not sure what exactly is responsible for that, I assume it's not the OS, so perhaps SPL or Radio?
Not sure if it would make any difference, but perhaps you can try reflashing the HSPL (or maybe a different radio?).

pitchbend said:
thank you, with this file it went into bootloader mode, but somehow my hardware-buttons seem to be broken (in win mobile all of them beside the send-button work), when it says "Press power buutton to start update image", I press the power button, but nothing happens!
I guess thats it, no chance to restore SPL and no chance for warranty any more .
Click to expand...
Click to collapse
when its asking to install the rom (in bootloader) hold down volume up (or whatever key it asks you to press to install) REALLY HARD,
another suggestion, take off the back, the buttons seem easier to press when the back battery cover it off

maybe this will work
1. On the Home screen, slide to the Settings tab and then tap Security > Factory reset.
2. Enter “1234 ” and then tap Yes.

Ooops!
If your power button does not work it will be impossible to flash from SD card and this is the only way top reflash a stock rom = the only way to uninstall HSPL.
But if this is the power button, then how do you already power up your device ??? Is this your reason to send it to the repair?
You seem stuck in a button my friend...

g3k said:
If your power button does not work it will be impossible to flash from SD card and this is the only way top reflash a stock rom = the only way to uninstall HSPL.
But if this is the power button, then how do you already power up your device ??? Is this your reason to send it to the repair?
You seem stuck in a button my friend...
Click to expand...
Click to collapse
it is a real wierd problem, i can switch the phone on with the power button and when it is turned on, all keys work beside the talk(send) button. but i can not go into bootloader mode and power button / volume down button to confirm / cancel update when entering bootloader mode with bootloader.exe don't work.

you should really try to reflash radio and hspl again. if you can power on the device the hardwarebutton must work. looks like a software problem...

have you check that you vol down button is working? it happen to me before,

maybe you could contact the hspl maker if he can help you? i have in my mind that he could "hack" the procedure to NOT ask for SEND key press?

Thanks for all your replies. I left the phone off for about 4 hours charging. I switched it on press the vol down button and it worked! How weird / lucky. So I flashed a new rom and I am working again.
Thank you so much for you time.
One last thing though, now in WinMo the vol up and vol down work and the power button work. But the other 4 hardware keys don't, they just force the phone into vibrate/silent mode. When I get a phone call it also turns the volume down/off/vibrate.
Maybe a hardware failure?
Matt

htc touch cruise II (Iolite) won't start up (rom damaged???)

The lolite of a friend won't startup, after about 1 minute there is a message in the display
"The device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source. Press SEND to reset your device or press any other button to cancel."
none of te buttons work. The only thing I can do is to take off the battery
Info Phone:
R 0.41.30.12
G 12.41.30.16H
D 1.09.40104
Official rom update won't work
Next message is shows this:
error (294): invallid vendor ID
HDa4-IPNL5567-HUEbc568-IPNL55670
Help me. I don't know what to do.

Have you tried to hard reset the device?
1. Power off the device.
2. Press and hold the VOLUME DOWN & ENTER buttons, and then press the POWER button.
3. You will see a warning message.
4. Press VOLUME UP to Hard Reset or other button to cancel
//////////////////////////////////////////////////////////////////////////

dancer_69 said:
Have you tried to hard reset the device?
1. Power off the device.
2. Press and hold the VOLUME DOWN & ENTER buttons, and then press the POWER button.
3. You will see a warning message.
4. Press VOLUME UP to Hard Reset or other button to cancel
//////////////////////////////////////////////////////////////////////////
Click to expand...
Click to collapse
Thanks it works

wtpooh said:
Thanks it works
Click to expand...
Click to collapse
i have done this, but dont work by me...it is an other way to save my Iolite, it does not work, it does nothing, like a dead mobile phone....help me somebody!!!

[HELP] Can;t get into boot loader, phone is working though

I have a weird thing going on with my HD2.
When I soft-reset and hold down the vol down button it refuses to go into the bootloader screen, also when I try and hard reset it.
The phone boots just fine and the vol up and vol down buttons work just fine.
Any ideas?
Matt

Manos_Arriba said:
I have a weird thing going on with my HD2.
When I soft-reset and hold down the vol down button it refuses to go into the bootloader screen, also when I try and hard reset it.
The phone boots just fine and the vol up and vol down buttons work just fine.
Any ideas?
Matt
Click to expand...
Click to collapse
From my knowledge you have to use both down and up volume buttons to get into bootloader screen.
By just keeping volume down it's doing hard reset.
Someone correct me if im wrong.
Gjizaqin

gjizaqin said:
From my knowledge you have to use both down and up volume buttons to get into bootloader screen.
By just keeping volume down it's doing hard reset.
Someone correct me if im wrong.
Gjizaqin
Click to expand...
Click to collapse
not needed to do it for a while but im sure its just the down key

It is just the down key, when you press down and up volume buttons then power button it gives you the option to Hard Reset.

vol up+down = hr
vol down = boot
there is a program that reboots your phone and enters boot screen. try it! it is called enter boot or something like that.
another idea is flashing another radio and/or hspl2

Others have correctly told you that it is only the volume down button to boot into bootloader mode. Switch the phone off and then while holding in the volume down button, briefly tap the power button (still holding the volume button in).
Another option if this does not work, from a downloaded rom file, run the CustomRUU.exe. It will unpack a number of files in the folder you are running it from, one of which is named EnterBootloader.exe - copy this to your sd card and run it.

You know I think it is a bit more sinister than that. I think the hardware buttons themselves are ceasing to function.
Like the the phone hardware button doesn't work in WM now.
I flashed a stock ROM and that is even worse, the vol up/down don't work either.
See the attached picture - I changed to the Titanium screen and see at the top where is has "Start". I guess that only appears when the device is doing something, like when Sense is loading. I assume something has gone wrong.
Maybe I should MTTY and see where that takes me.
Any other advice would be welcome and I understand that any actions I take on my phone are my actions and no one else is accountable.
Matt

bought a used phone, has a samsung lock on it?

I just bought a used S5 active and I did a master reset on it to clear out the previous person's info and when i tried to get it to the main screen it has a samsung lock on it. Its on 4.4.2, I've looked up a few ways to bypass it, but most of them require me to be on the language selection screen, when i first boot the phone it goes to a wifi screen, does not give me a language option screen. Does anyone have any idea how to bypass this? I was not able to get ahold of the seller.
thanks

Hi, try to enter recovery mode doing this:
Power Off
Press at the same time: Volume up + Home Button + Power Button
Navigate with the Volume button to "wipe data/factory reset" and press Power Button and select Yes
If this doesn't work tell us.

Well, after some tryes,i have done, Resolved.
Many thanks.