[Tips and Tricks] Transformer display appears dead - Eee Pad Transformer General

I have read several threads, both here and on other support website on the Transformer's display randomly having a tendency to fail (in some cases anyway).
Often this is through no fault of the user with lots of users being affected who's Transformers aren't rooted and have suffered no damage.
I found all these forums because one day my Transformer did this. I used it that morning and then locked it for the day with wifi on walking around my college, meaning it was likely to be on wifi all day but I wasn't using it.
When I got home I pressed the lock button and the backlight came on but nothing else? This confused me so I pressed lock again, backlight switched off, press lock again, backlight came back on but still nothing actually on the display, just a black lit up display. Hmm this is definitely weird. Held down lock button until the screen had gone blank. Pressed lock and it made that mechanical click like usual and the speakers flickered like usual. The backlight had came on but no display still.
It seems that the power to display is still connected but a ribbon cable that provides the input comes loose somewhere. After rebooting several times with no luck I got bored and started shaking it around a bit. Not violently or hitting it, more waving it around like a crazy person.
Suddenly it made a clicking noise and I saw it had restarted. Now there were loads of blue lines across my screen. The blue lines remained until what seemed like the duration of the time it took to boot. Then it went blank again. I shook it around some more and when I was ready to give up I pressed the lock button and it lit up, my background and all. Touch input is working and everything appears to be working.
I thought I would just write this in case someone is experiencing this issue and rather than sending it back (or if you have rooted so have no warranty) you might with any luck be able to fix it just by having a little dance with it!
Good Luck.

Related

touch screen issues

Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
I have experienced that, but only after I had flashed the modaco rom. I basically returned to stock firmware this morning and am having to re-root my phone...
I have had a couple of occasions where it doesnt seem to respond correctly.
For me its like it looses the calibration, seemed to noticed it when the device is tilted horizontally.
reboot sorts it, only happened once or twice though.
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I read somewhere (maybe on this forum even) that non-multi-touch systems have this problem. Have the same issue with my HTC Magic, but after a while you learn of a way to use the device single-handed while not touching the screen.
I dont know if this helps or not but I have no idea what you guys are talking about
JoshHart said:
I dont know if this helps or not but I have no idea what you guys are talking about
Click to expand...
Click to collapse
The calibration problem (the screen registers a wrong spot than where you touched) comes up if you try to use a non-multi-touch phone single-handedly, so part of your palm (between the thumb and index fingers) touches the edge of the touch screen. Especially if you are trying to reach a top area of the screen while holding the phone with just that hand, likely some part of the palm touches the bottom of the screen.
If you want to try having the problem, you can touch the edge of the screen with a finger and try to click a link with another. It won't register the right spot.
Supposedly the problem should go away as soon as you lift that body part up from the screen.... so I don't know if this helps the OP or not.
same issue
http://forum.xda-developers.com/showthread.php?t=615711
does not look like its happening all the time. Ran few tests and still can't duplicate the problem in order to find the cause. so far this happened about 3-4 times on my phone.
i hope this gets resolved soon and that its not the touchscreen issue.
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I've had this exact thing happen to me a few times. I notice the tip of a finger on the edge of the screen, move it, then it works fine right after. Sometimes happens with the base of my thumb hitting the bottom left corner too.
Just make sure you're not accidentally touching any of the touch area and it'll work fine.
same here
i have just created new thread, this one wasnt here when i first looked http://forum.xda-developers.com/showthread.php?t=616418
mods, could you please link togther posiibly.
also there is google help forum where this issue was raised http://www.google.com/support/forum...ff&hl=en&fid=2a024bb25d4496ff00047cead2b2c2ad
would be nice if everyone experiencing this post it to google thread
HTC support #
866-449-8358 7 days a week 6am EST to 1am EST 7 days a week
Touch Screen Stops Working
jchap2k said:
Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
Click to expand...
Click to collapse
I have had this same issue on my G1 as well a N1. This problem only happens from time to time, as happes with stock ROMs and custom ROMs.
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
I have a friend with the Eris who was having the same problem; Verizon released a patch earlier in the week that seems to have solved the problem for him.
Jeffro
jhales said:
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
Click to expand...
Click to collapse
You can perform a soft reset on the Nexus One by holding volume down, the trackball, and pressing the Power button on top. A half second later, your phone will reboot.
I am also having these touch screen problems, and I can confirm I am not touching any other part of the screen to have it interfere with the non-touch-screen interface. I been testing with what people has been saying on here with having any other part of the screen being pressed, so I have been testing it out and I can say its a different response then what I'm experiencing.
Here is what is going on with my nexus one:
1) it happens at random times (my device is on my table and I am pressing buttons with one finger)
2) it only affects the bottom-left portion of the screen when it happens, touching everywhere else is fine
3) it thinks I'm pressing an area around the soft keys, an example is if I press 'A' it thinks I press either the '?123' or the 'back' button, same if I press 'd' it thinks I'm pressing the 'menu' button.
I can conclude that since not all nexus one owners has this problem it is a device issue, which what is going on is probably the same as if someone was accidentally pressing a part of the screen, but it could be part of the device is assembled incorrect or deformed. The physical form of my phone is off on the right side, I can feel the gray plastic part next to the black border next to the right of the screen is a little more raised then the left side.
But there is my experience with whats going on to me and my two cents.
Ive had this a little bit on my device as well, but I think it's a software issue since it went away when I pressed the home button.
edit:
Also it has happened exclusively in Dolphin browser
here too
Sporadically, it happens with my N1 as well. When pointing at the middle of the screen (in a list for example), the input registers 2 cm below my fingertip. Rebooting fixes this temporarily but it is annoying.
A SW update could perhaps cure this behaviour?
rgds
Daniel
I just had this happen for the first time, all my presses were registering way below where i was touching, tilting into landscape in an app then back to portrait fixed it for me.
So now it happened to me too. I have the Nexus One for almost two weeks and I never had the unresponsive touchscreen. Of course I noticed that the center of the softbuttons is shifted upwards and that they don't register very well in the middle where they should and I had the problem before that the sms text input box didin't registered in the center so that the keyboard wasn't popping out but that is all only a problem of adjustment. Today in the morning after my phone was on standby over night I put in the charger to charge it and I got an email with pictures. I scrolled through the email and all of a sudden the screen became totally unresponsive. I tried to scroll and the screen registered at a complete different place. All of a sudden the email was gone because the phone registered the delete button even though I never pressed it. I could close the gmail program but I had a hard time to scroll between the home screens and the live wallpaper became unresponsive too. I decided to do a restart but I had a hard time to press the shutting down button because it was unresponsive too. This all happened not after heavily usage of the phone but after maybe 1 minute usage.
I am sure that I didn't touch another part of the screen when this occured because I realized before already that the screen becomes wacky if you touch it at two different places (lack of multitouch, so stupid to disable it). I hope that this is a software issue too. I can live at the moment with the 3G problem because it doesn't stop me from using the phone. The unresponsive touchscreen scares me more because because it becomes completely unusable.
i've noticed this with low battery. Twice its happened to me, the first time was when i first recieved the handset. and secondly was this morning when my phone was off with no battery again.
anybody want to leave their battery to empty out and try test if this is correct?
I've had this happen a few times in the ten days i've had the phone. I always make sure I'm not double dipping on the screen, and its easy to do since it will exhibit this behavior for a few minutes.
In my experience battery level has no effect on it.
A reboot always fixes the issue.
I figure it's software based.

G1 Screen problem

Hello, My G1 has just suffered a problem, i was scrolling down a web page and the screen faded out like it had lost power but the backlight was still on, the keys lit up and it still could make the trackball clicking noise when you moved it. I took out the battery and left it for 5 minutes and rebooted my phone and the screen turned on for about 3 seconds and faded out like before but it did boot into android as I heard the notification/startup sound. I think that the screen has burnt out but im not shore so has anybody had this problem before and/or might know how to fix it
Just some more infomation, If the screen dies and I leave it for a few minutes, when I unlock it or slide the screen up, the screen works for a few seconds but then fades. Also the fading looks like the screen lost power or like its losing pixels
From my experience with phone hardware this doesnt look like screen problem, but rather the lamp driver in the motherboard. the only way to narrow down is test the motherboard /screen with another phone.
If this is the case, it might require servicing the backlight driving circuit, which by far requries soldering/desoldering some components in motherboard.
wilkinlp01 said:
Hello, My G1 has just suffered a problem, i was scrolling down a web page and the screen faded out like it had lost power but the backlight was still on, the keys lit up and it still could make the trackball clicking noise when you moved it. I took out the battery and left it for 5 minutes and rebooted my phone and the screen turned on for about 3 seconds and faded out like before but it did boot into android as I heard the notification/startup sound. I think that the screen has burnt out but im not shore so has anybody had this problem before and/or might know how to fix it
Click to expand...
Click to collapse
had the same problem its a hardware issue. tmobile sent me a new phone no questions asked
Thanks for the replies, it seems that it has fixed its self as I've been using it for about 5 hours and no problems so far, I'm using it right now to type this, if the problem persists I will try and fix it or just buy a new one

[Help] Black screen

Hello good folks,
I would like a bit of help with sorting my phone out. As of Thursday morning (2 AM or so) my phone has a black screen. The phone switches on, the touchscreen works (I can unlock it, put it to silent, hold the power key and tap the places on screen that would normally switch it off to do just that), the volume keys work, I can receive calls, the back light works.
Everything is as it should be, but I cant see a damn thing!
I should note that this happened once before, about a month ago and a few hours later it was back to normal. Also, I have noticed over the past few months a very small black circle at the top edge of the screen, about half a centimetre in diameter.
Please help!
Kindest regards.
It's the first time I read such an issue, your screen's probably defective.
To eliminate a probable OS issue, does the bootloader appear flawlessly ?
No, nothing appears at all. The screen is completely black at all times!
Your screen is malfunctioning, I don't know what's causing it and I don't know if you can fix it yourself either.
I think you are better off sending it back, if still under warranty.
Otherwise, ... ?
This just happened to me NOW....I'm waiting hopefully it will fix itself as i hear the HD2 heals itself LOL

[Q] Odd behaviors since screen replacement

A few weeks ago I dropped my GS4 coming out of the grocery store. It hit the curb on its side right at the volume button. The screen (glass and LCD) broke. The volume button also deformed slightly. The case I had on it offered no protection around the buttons or the top and bottom. Got an Otterbox on it now.
Anyway, after weighing my options I ordered a new screen was replaced it myself. The process is pretty straight forward and only took about 20 minutes. I could probably do it in 5 if I had to do so again. Since the replacement I've noticed a few odd behaviors. It doesn't seem to charge as quickly (could be my imagination, I have no hard data to back that up.) I had it on the charger for about 6 hours last night and it only got up to 86%. It was at about 25% when I plugged it in. To be fair, last night was the first time that's happened. I was using the same charger I've been using since I got it.
Its also fully waking when I wave my hand over it to check notifications. It used to just show the screen with the notifications and time. Now, that screen comes up briefly then goes to the unlock screen.
The replacement screen is an OEM Samsung screen for the i337. The internal markings are all correct and match the broken one. Any ideas why this is happening?
Okay, the charging thing seems to have been a fluke. Haven't had an issue with it since that night. The issue with it going to the lock screen when you wave your hand over the screen persists though. It is happening every time. Also noticing that when I make a phone call from the handset (not sure if its the same when I initiate the call from Bluetooth) that the phone volume slider appears on the screen. The volume doesn't change, the slider just appears.

G4 Digitizer problem?

I have a Moto G4 that has had the touch screen become very erratic lately. This issue appeared shortly after a factory reset. The phone is stock, recently OTA updated to NPJ25.93-14.7. It frequently freezes and won't respond to touches of apps or the home/back/recent buttons, and won't side scroll to the next screens properly. Sometimes random apps launch on their own without any touch, and if you try to quit them with the back button they keep relaunching. The problem is intermittent.
I activated "Show Taps" in Developer Options and when the problem is happening there is a tap dot near the lower right side of the screen. It bounces up and down a little bit and vibrates sometimes. When this dot is visible tapping on anything else like app icons or buttons usually has no effect, however the taps are shown on the screen. If I hit the power button to make the screen go black it will sometimes recover when I reopen the display, other times it takes a reboot.
Wondering if it's a hardware issue, a guy at a Verizon store who seemed to know more than most said it was a faulty digitzer--it's seeing touches where there are none. I've replaced displays successfully before, would just like to have a confidence level that the digitzer is really bad before doing that, as opposed to a software or other hardware issue. Any ideas about problems that might cause this problem, like other hardware or a corrupted OTA? Seems very hardware-ish to me, but I'm no expert.
I have Drive links to a couple of short videos on the symptoms, can send links. Much appreciate any insights.
Mine has that issue as well. It will spam the 9 key on the unlock screen or anything in that spot if an app is open or what is on that spot at the home screen. I have to double unlock the phone to fix it. I guess turning the screen on and back off resets it for that session. But it's mostly every time the screen goes dark and comes back up I have to turn the screen off and back on to use the phone.
I had a similar problem and was able to send it in under warranty and get a replacement phone
G4 Digitizer or ghost touch
Apparently this is called Ghost Touch issue, and affects many phones. One solution tried is to disable Battery Optimization for System UI and Google Now Launcher in Settings>Battery>Battery Optimization. That seemed to cure it for a week or so, but the problem returned today. I can sometimes recover form it by hitting the power button to blank the screen and then reopen. Other times it requires a reboot. I see all kinds of alleged solutions out there from dimming the brightness to removing tempered glass protector to using a slow charger, but those don't seem like real fixes but workarounds (if they even work at all). Any other ideas?

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