HTC Hero Sprint wont boot after sprint update - Hero, G2 Touch General

just bought this phone off of ebay and it worked great. I was using it with wifi and everything was good was gonna try to get it set up for boost mobile or something similar. there was a sprint update so I figured maybe it would make it run better so i said Yes to the update and it rebooted my phone and now it is stuck the the green HTC logo with the white background screen and wont load off of that. I tried doing a restore from the bootloader menu but its saying the update.zip is the wrong one. I tried installing the 2.1 update from sprints website . but that is telling me i have the wrong bootloader. So not sure what to do im stuck and just want the phone back to working. I had not rooted or done anything to the phone yet it was still setup for sprint. Thanks for the help!

chevanater said:
just bought this phone off of ebay and it worked great. I was using it with wifi and everything was good was gonna try to get it set up for boost mobile or something similar. there was a sprint update so I figured maybe it would make it run better so i said Yes to the update and it rebooted my phone and now it is stuck the the green HTC logo with the white background screen and wont load off of that. I tried doing a restore from the bootloader menu but its saying the update.zip is the wrong one. I tried installing the 2.1 update from sprints website . but that is telling me i have the wrong bootloader. So not sure what to do im stuck and just want the phone back to working. I had not rooted or done anything to the phone yet it was still setup for sprint. Thanks for the help!
Click to expand...
Click to collapse
Was the phone rooted when you installed the update? Look if you have clockworkmod installed on the phone...If the phone can go into bootloader, you can reflash software on it, try the RUU for it from the HTC website, not from sprint
Keep me posted how the problem evolves
Stefan

I have tried the RUU update from HTCs website and it says that I have the incorrect boot loader

chevanater said:
I have tried the RUU update from HTCs website and it says that I have the incorrect boot loader
Click to expand...
Click to collapse
If you have a device from Sprint then it's a CDMA model. So, wrong forum.

Not sure which forum it belongs in could someone please move this for me? Any ideas on what I can do? Data-loss is not a factor as I barely used the phone before the update

chevanater said:
Not sure which forum it belongs in could someone please move this for me? Any ideas on what I can do? Data-loss is not a factor as I barely used the phone before the update
Click to expand...
Click to collapse
Here is the CDMA VERSION
Stefan

Related

cant restore phone with ruu 1.29

it gets to writing signiture and says it cant update this rom. is there a newer ruu from sprint. it used to work till i got my replacement phone in.
I had same issue..
what I did was (and this only worked cuz I had this already done) Rooted the phone with RA 1.5.2 recovery and flashed Fresh 1.0
once I got it to successfully load into fresh.. then I ran the RUU 1.29 and it worked..
still cant get it to let me un root it. it says that it is the wrong rom to do it. is there a new ruu
Have you tried flashing while in quick boot?
sorry to be such a newb. but what is quick boot and how do i get to it
Power your phone off. Hold the volume down button and power it on. You will get a menu and one of the options is quick boot (I think it's volume up but I'm not positive).
With it hooked up to your computer, check device manager in windows and make sure you don't have any missing phone drivers. If you don't then run the RUU.
ok trying that now. and no errors with drivers
still doesnt work as soon as it gets to updating signature it stops. i dont get it. i have done it a million times with no problems. now it wont work
do you have "usb debugging" turn OFF?
I can confirm testing it with debugging off it still doesn't work. I've tried a million times as well, same problem. I'm not sure if we have to flash the stock rom image before doing so, but in flashrec it only gives me the option of backing up image before actually flashing one and I get an error "Backup Failed: Could not run command" not sure if that has anything to do with it
RUU 1.29 CDMA Sprint
Here's how I got it to work. I reflashed mine couple weeks ago with stock sprint rom (orginal factory state). You need to have HTC sync connected first. Once you establish connection than run RUU 1.29. The hero will drp connection than automatically re-install drivers than it will continue to load the original rom from sprint.
mulcahyd said:
Here's how I got it to work. I reflashed mine couple weeks ago with stock sprint rom (orginal factory state). You need to have HTC sync connected first. Once you establish connection than run RUU 1.29. The hero will drp connection than automatically re-install drivers than it will continue to load the original rom from sprint.
Click to expand...
Click to collapse
I was working with someone who was having an issue flashing the RUU (failing at checking license). I took him in to fastboot and we literally tried manually running the restore step by step. Basically what the RUU does but manually. And it would still fail at the license. It wasn't a driver issue.
But your fix will work for people whose RUU says it can't find the phone after it reboots it.
flipzmode said:
I was working with someone who was having an issue flashing the RUU (failing at checking license). I took him in to fastboot and we literally tried manually running the restore step by step. Basically what the RUU does but manually. And it would still fail at the license. It wasn't a driver issue.
But your fix will work for people whose RUU says it can't find the phone after it reboots it.
Click to expand...
Click to collapse
So how do we get it to work? I get the same error, unfortunately. I was thinking about trying your hero ruu update that you put out...
obannvi said:
So how do we get it to work? I get the same error, unfortunately. I was thinking about trying your hero ruu update that you put out...
Click to expand...
Click to collapse
The one on ppcgeeks? Heh I need to pull that. I used it earlier and found that after using it I had no access to the /data folder. Not huge deal if you are using it to take your phone back to Sprint or something, but no good if you are wanting to use it. I need to fix the script but am swamped right now.
What's your reason for wanting to RUU? Is your phone "with google" branded?
flipzmode said:
The one on ppcgeeks? Heh I need to pull that. I used it earlier and found that after using it I had no access to the /data folder. Not huge deal if you are using it to take your phone back to Sprint or something, but no good if you are wanting to use it. I need to fix the script but am swamped right now.
What's your reason for wanting to RUU? Is your phone "with google" branded?
Click to expand...
Click to collapse
I have the "With Google" branding. I wanted too revert back and get it swapped out. I also wanted to reflash Fresh to it...
obannvi said:
I have the "With Google" branding. I wanted too revert back and get it swapped out. I also wanted to reflash Fresh to it...
Click to expand...
Click to collapse
So of the people that have been having the issue where it fails at the licensing issue and gives you: Error[140]: Bootloader Version Error, all the ones I've talked to (only a couple of you) have had "with google" phones. Although all have said that they were able to RUU before and can't anymore.
If you strictly want to return to stock so that you can return the phone then I can help you. PM me.
flipzmode said:
So of the people that have been having the issue where it fails at the licensing issue and gives you: Error[140]: Bootloader Version Error, all the ones I've talked to (only a couple of you) have had "with google" phones. Although all have said that they were able to RUU before and can't anymore.
If you strictly want to return to stock so that you can return the phone then I can help you. PM me.
Click to expand...
Click to collapse
I just dont understand why its sluggish. It was never sluggish before. I figure by reverting back to stock and then re-freshing it, it should be ok.
You can try just clearing your cache (my app installer in my sig can help you do that) and then flashing fresh on top of itself to see if that helps the speed issue.
flipzmode said:
You can try just clearing your cache (my app installer in my sig can help you do that) and then flashing fresh on top of itself to see if that helps the speed issue.
Click to expand...
Click to collapse
I'll give it a shot. I do have a nand backup of my original install before I installed Fresh...I did that prior and then I installed Fresh again...
Didnt work, still sluggish. I did a wipe through the recovery menu so we'll see what happens.

Please Help

Thanks in advance to everyone and anyone who can help me. I bought my dell streak on preorder day in the US, like august 13th or so, and I love the device. I read all around and heard about the 2.1 beta and like anyone else was eager to get in installed. I rooted 1.6 no problem with superboot and installed clockwork recovery followed by the 2.1 update and it worked seamlessly. However after the 2.1 update I noticed that the Barnacles Wifi wasnt working and I didnt have superuser permissions in my application list. So I concluded that after the 2.1 update I was no longer rooted. So I flashed superboot again and god do I regret it. My phone is locked up at the dell logo, when I flash recovery.stock.img and reboot holding volume up and down and select option two my screen goes black and stays there. Im all ears to anyone who can help me. Thanks again.
Call Dell. Warranty Swap. Tell them your Streak is frozen on the logo screen. They will tell you how to do a factory reset. That won't work. They'll ship you a new one. Don't tell them you installed 2.1 and pray. Wait for the new one to come. Use 1.6 until 2.2 comes out.
Surely there is a solution without involving Dell. The phone still turns on and I can get to fastboot and I even managed to get to clockwork recovery.
http://forum.xda-developers.com/showthread.php?t=754448
http://android.modaco.com/content/d...to-get-your-streak-back-to-factory-condition/
mr.mikestone said:
Surely there is a solution without involving Dell. The phone still turns on and I can get to fastboot and I even managed to get to clockwork recovery.
Click to expand...
Click to collapse
Or you can get someone's Nandroid backup and restore their copy. Greenarcher posted his Nandroid backup with the latest 2.1 version.
cue_32 said:
http://forum.xda-developers.com/showthread.php?t=754448
http://android.modaco.com/content/d...to-get-your-streak-back-to-factory-condition/
Click to expand...
Click to collapse
BTW... when flashing, just use the same copy you had for the 2.1 version of your 'Update.pkg' and you should be ok. Your bootloader just crapped out after you flashed Superboot. Don't know why you did that but... hindsight!
I dont know why either, I simply presumed rooting would be the same application regarldess. You're correct sir, hindsight is 20/20. The thing is now when I follow those instructions (I had already read, reviewed, and attempted) I get a blank screen after selecting option number 2.
Read this thread
http://forum.xda-developers.com/showthread.php?t=759951
And ask why it wasn't made a sticky for people like you
I wouldn't waste your time contacting Dell support, because if you've installed (tried to install) so crap mickey mouse third party update, they won't honor the warranty anyway!
I am not buying into my phone being a paperweight yet. The hardware is fine then software can always be repaired. There must be a fix for this, somehow.
checkbox111 said:
Read this thread
http://forum.xda-developers.com/showthread.php?t=759951
And ask why it wasn't made a sticky for people like you
Click to expand...
Click to collapse
it wasnt made a sticky because the info is pretty redundent and it can be found in pretty much every thread in the streak forums
well well well, my phone is up and running on 2.1 and is rooted. Hot damn.

[Q] 2.2 Froyo won't load - Incredible

Hey,
I'm a "noob" and not SUPER technically advanced when it comes to phones, but I have a decent idea how to do things with it.
I got an Incredible used from someone and it was already rooted by him. I was told the other night that you need to have the phone unrooted in order to get the official OTA 2.2 update. That night I attempted to unroot it, but turns out I was doing it wrong. I went to bed, and woke up with the OTA update on my phone asking if I wanted to install it, so I said Install Now, and it went to the Boot screen and I dont know if I did something wrong, or it just wouldnt work because my phone was rooted.
So now, 3 days later I've got it Unrooted finally, and I've tried several different update.zip files that I've downloaded from different forums, etc. None of them will work, and they all say Installation Aborted.
Also, when I am in the recovery screen, it says E: Can't open /cache/recovery/command
I've tried several different sd cards thinking that was the problem, and same failure everytime. I have a feeling it is my phone itself..
Any ideas, help, advice??
Greatly appreciated..
bbrown35 said:
Hey,
I'm a "noob" and not SUPER technically advanced when it comes to phones, but I have a decent idea how to do things with it.
I got an Incredible used from someone and it was already rooted by him. I was told the other night that you need to have the phone unrooted in order to get the official OTA 2.2 update. That night I attempted to unroot it, but turns out I was doing it wrong. I went to bed, and woke up with the OTA update on my phone asking if I wanted to install it, so I said Install Now, and it went to the Boot screen and I dont know if I did something wrong, or it just wouldnt work because my phone was rooted.
So now, 3 days later I've got it Unrooted finally, and I've tried several different update.zip files that I've downloaded from different forums, etc. None of them will work, and they all say Installation Aborted.
Also, when I am in the recovery screen, it says E: Can't open /cache/recovery/command
I've tried several different sd cards thinking that was the problem, and same failure everytime. I have a feeling it is my phone itself..
Any ideas, help, advice??
Greatly appreciated..
Click to expand...
Click to collapse
Just download the Verizon 2.2 Froyo update RUU. Run it on your computer with your phone connected and you'll get it. You didn't need to unroot either cause it will automatically zap that.
ejdavis72 said:
Just download the Verizon 2.2 Froyo update RUU. Run it on your computer with your phone connected and you'll get it. You didn't need to unroot either cause it will automatically zap that.
Click to expand...
Click to collapse
Hey, sorry but I don't know what an RUU is, and where/how I get it.. also, I have a macbook, is that a problem?
Thanks!
bbrown35 said:
Hey, sorry but I don't know what an RUU is, and where/how I get it.. also, I have a macbook, is that a problem?
Thanks!
Click to expand...
Click to collapse
I'm not sure if Mac is a problem but I'm sure you can find someone with a PC that will let you use it. I will private message you the link cause xda won't let me post a link here cause I'm too new to the forums. Check your inbox.

How to un-root/de-root your Mytouch 3G Slide

Before I begin, I'd like to say that I know we have posted this everywhere.
The reason of this thread is because there are no real clear instructions on how to un-root, and there is no actual thread, hence the reason we get this question asked so much; something I want to eliminate.
How to UNROOT your Mytouch 3G Slide
[Optional] If you are sending back your phone to Tmobile for replacement, make sure you flash the newest radio out as of now. (this at the moment is 7.09) [/Optional]
1) You will need to download "ESPRIMG(2).zip" from this thread (This is all you need, you dont need anything else)
http://forum.xda-developers.com/showthread.php?t=713507
2) Rename "ESPRIMG(2).zip" to: ESPRIMG.zip
3) Place the new renamed file ESPRIMG.zip in the root of you SD card (this means in no folder)
4) Power off your phone any way you like
5) Turn your phone on while HOLDING: VOLUME DOWN and POWER.
This will get you to a screen where you will need to wait for some loading. Let it load.
6) Once above step has finished, phone will give you some options. Hit VOLUME UP to confirm flash
7) It will take some time, and when it's done, you will be unrooted with the stock Espresso.
Credits go to: eugene373, xda-fourms, CaliBoyPhillip, and some guy I cant remember
reserved for future way to unroot
I posted the ESRIMG.zip in the q&a section a few days ago, nice catch on the radio. I totally forgot about that for warranty reasons. This thread should hit the New Bible!
Sent from my T-Mobile myTouch 3G Slide using XDA App
i did this to return my phone but after that i manually updated to the latest official ota that was 1.35. something
Just to be clear, this works even with a custom ROM? just flash esprimg and done? Seems to good to be true lol. Gotta do this to the wifes phone asap!
Sent from my SGH-I897 using XDA App
Need help!!! Recovery
I am looking for some help before I unroot. I fastboot flashed clockworkmod recovery version 2.5 and now when I enter Boolaoder and select recovery I am stuck at the splash. What should I do to get the factory recovery back or how can I get cw recovery to stick permanently??? Not to much of a noob either just a simple mistake..=)
beazie0885 said:
Just to be clear, this works even with a custom ROM? just flash esprimg and done? Seems to good to be true lol. Gotta do this to the wifes phone asap!
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Yes, its that easy!
lol
poor2rican1 said:
I am looking for some help before I unroot. I fastboot flashed clockworkmod recovery version 2.5 and now when I enter Boolaoder and select recovery I am stuck at the splash. What should I do to get the factory recovery back or how can I get cw recovery to stick permanently??? Not to much of a noob either just a simple mistake..=)
Click to expand...
Click to collapse
ask that in the Question and Answer forum of mytouch 3g slide.. im not too sure of what you're saying, and you'll get more answers there.
Hey Xologist,
Thanks for this post but I have a few things you might want to add on.
Your link to eugene373's ESPRIMG(2).zip works fine, but wouldn't auto update after a week. So instead of waiting to be updated I re-rooted and then un-rooted to 1.27.531.1 using the ESPRIMG that wegarner provided. After that I was able to do the manual OTA update without root.
wesgarner (1.27.531.1)
http://db.androidspin.com/androidspin_filedownload.asp?release=280&type=1
So after someone unroots they can just manually update(root not needed) to the current OTA via ChiefzReloaded's provided files.
-7.09.35.10 radio -1.35.531.1 build
www.4shared.com/file/dNFtt3IV/Nothing.html
https://docs.google.com/leaf?id=0B7...Y2Q0ZGUxZDJjMGIz&sort=name&layout=list&num=50
Same file with a mirror.However, the google one ended up working for me.
I am assuming this will result in a factory wipe/reset as well, correct? I'm considering switching back to stock from Cyanogen 6.1.1 since it's unable to send or receive MMS messages for me but I'm afraid I may lose the pending messages if I revert back and won't be able to recover or view them.
Pandaflux said:
I am assuming this will result in a factory wipe/reset as well, correct? I'm considering switching back to stock from Cyanogen 6.1.1 since it's unable to send or receive MMS messages for me but I'm afraid I may lose the pending messages if I revert back and won't be able to recover or view them.
Click to expand...
Click to collapse
Yeah it'll be a factory reset but you should still the messages as long as the phone hasn't actually grabbed them from the companies server. As for the actual issue, have you verified APN settings? I was having issues with MMS and data when I first flashed CM 7 and ended up switching to T-Mobiles alternate server to fix.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
DonJuan692006 said:
Yeah it'll be a factory reset but you should still the messages as long as the phone hasn't actually grabbed them from the companies server. As for the actual issue, have you verified APN settings? I was having issues with MMS and data when I first flashed CM 7 and ended up switching to T-Mobiles alternate server to fix.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Click to expand...
Click to collapse
Thank you for confirming that this would wipe the device. I was also not aware that the MMS messages would still be retrievable if they have not yet been downloaded to the device (good to know!).
I see you have found my post on these forums in regards to my issue, so I will not get into the specifics in this topic, but yes, I have confirmed the APN settings several times now.
I've tried this, but I keep getting this error... "Main Version is older"
I need to unroot because I need to send my phone in for warranty service... my power button stopped working... makes it realy difficult to get into recovery mode or anything (impossible) but I can get into the boot loader
What can I do to remedy this?
Heck, if you could tell me how to corrupt the system folders I would do that so they couldn't tell it was rooted at all...
I've tried doing it this way and I extracted the file to the root of my SD card. But when I followed the steps, all it did was take me through like I was doing a reset of my phone. Didn't remove the actual ROM. Am I not supposed to extract it? What can I do to remove this ROM because I really don't like it on my phone.
you do not extract the zip file. you just put the ESPRIMG.zip file into your root folder. when you boot into recovery mode, the phone should automatically start searching for it (you might want to give it a little time to let everything load up). it will load (this will take a while) then press volume up to update when prompted. thanks to the OP for putting this up. you saved my butt, i have to return my phone for warranty replacement because the touchscreen and all the buttons stopped working.
Hey xologist, I'm sorry but I'm still very new to rooting. I've had some issues with the touchscreen and need to send my phone in for the warranty so I need to unroot it. What do you mean by flashing the newest radio? Where do I get it and how do I flash it?
slide 3g problem
dear friend
i have a problem on my touch 3g slide i have upgrade his firmware from 2.1 to 2.2 but now when i try to open my htc it give me enter sim lock code so if there is any way to free unlock it plz help me as soon as you can thkx in advance
tayseery said:
dear friend
i have a problem on my touch 3g slide i have upgrade his firmware from 2.1 to 2.2 but now when i try to open my htc it give me enter sim lock code so if there is any way to free unlock it plz help me as soon as you can thkx in advance
Click to expand...
Click to collapse
you probably placed a different sim card in your phone because this phone is normally locked to T-Mobile. if you're on T-Mobile and want to use a different sim card, give them a call and they will get you an unlock code for free. if you thought you bought the phone unlocked (not locked to a carrier, T-Mobile), then it's not, return it to the seller or something.
I tried the esprimg.zip on the root of the sd card but every time it tries to apply it it says it is the wrong image and aborts. Any ideas?
no matter what i do i cant get it to install anything, i install and apply the esprimg.zip file, re boot, and still loads CM i may have forgot how to do all this fancey root stuff, i have Cm 7.1, can i pleeeease get a dummy version to unroot
Hi all, in a pickle here. I will be attempting to remove root and am on CM 7.1 stable. My obstacle is my volume buttons don't work. I'm removing root for warranty/return reasons, is there any way to go back to stock other than from the bootloader(sp?)? Thanks, all!
(2/12/12)So I ended up flashing CR's 2.2 rooted rom so that I could upgrade through HTC Sync to the 2.2 stock update. Thanks anyway

[Q] stuck at system update.

It's my friends phone,and during the system update from LG,the phone rebooted to the lockscreen,but the screen is not responsive to any touch,so I then was able to enter into the recovery and I noticed that the android symbol was still there and underneath it still is saying that it's still performing the system update,but it never finishes.
I'm thinking it was probably a bad download,but he cancelled his insurance from Sprint and the are telling him that he needs to pay for a news phone.
My question is there a way to recover from this?
Like running a ruu?
Any ideas would be appreciated.
REVREN said:
It's my friends phone,and during the system update from LG,the phone rebooted to the lockscreen,but the screen is not responsive to any touch,so I then was able to enter into the recovery and I noticed that the android symbol was still there and underneath it still is saying that it's still performing the system update,but it never finishes.
I'm thinking it was probably a bad download,but he cancelled his insurance from Sprint and the are telling him that he needs to pay for a news phone.
My question is there a way to recover from this?
Like running a ruu?
Any ideas would be appreciated.
Click to expand...
Click to collapse
see if you can get into download by plugging phone into computer and as soon as you plug it in hold the volume up as soon as you plug it in it should go into download mode then look for a forum with the restore files and flashtool and all that cant help you much i dont have the sprint variant oh was your friend rooted when he took the ota
dont know really what to do, bring it in as its now and let lg sort it.
not happy with that, risk permanently bricking it by reboot into download mode. I wager you had custom recovery on phone whilst trying ota
send from the jungle
Nope the phone is stock. never been rooted.
spinninbsod said:
see if you can get into download by plugging phone into computer and as soon as you plug it in hold the volume up as soon as you plug it in it should go into download mode then look for a forum with the restore files and flashtool and all that cant help you much i dont have the sprint variant oh was your friend rooted when he took the ota
Click to expand...
Click to collapse
Do you have the link for the restore files and flashtool?
,I've looked everywhere in the forum with no luck.

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