[Q] Unbrick A500 Without root - Acer Iconia A500

Hello to the Android Community!
I work at a company that rents out the A500.
We got one back that is locked in an unstable boot. It will load up (and if you are fast enough unlock), but then it says "power off – Shutting Down" and the touch is inoperable.
When I attempt to restore, it brings up the little robot, but within a few seconds the status bar along the bottom goes away and a yellow triangle with an "!" appears in the body of the robot.
My question is: Is there any way for me to fix this with NO knowledge of the android operating system, or should I just send it in to the IT center?
I do enjoy working on computers, and would very much like to learn how to fix these tablets.
Thank you in advance for your responses.
Kimball Walker

Get a full version of the update.zip .put on SD card. Hold volume upbutton and power until you see 4 lines of text in uperleft corner.it should then flash the is.look in Dec section to find the correct update file for your device.
Good luck.the more you read the more you will knowthis has been answered blundered of times

Thank you, I thought, from what I read, that you had to have root to use those. I will try that.

i have the same problem and already loaded the "update.zip" and still no luck ...hopefully i am using the right "update.zip"

Jcrazy said:
i have the same problem and already loaded the "update.zip" and still no luck ...hopefully i am using the right "update.zip"
Click to expand...
Click to collapse
yup i am.... can someone please help me

Related

Bricked?

A good friend of mine supposedly shut off his A500 during a upgrade/update. The unit still powers on but all I can get it to show is "boot verified failed..." in the upper-left corner of the Acer screen. I've downloaded several ROMs and tried reflashing from the SD card but no luck in reviving this. All I get is the Android triangle. I've reformatted the SD card. I've tried the Vol + power + screen lock stuff, too. I can't get to any other screen to change any settings... period. Many of the ROMs that I would like to try are dead links now that the government has shut them down. This is a US unit. Would someone be kind enough to direct me to where I can get the right stock ROM so I can at least get this thing running for him?
Hi ..
Not sure what he done.But it sounds like this will fix this issue for you..
Just follow this link good luck
http://forum.xda-developers.com/showthread.php?t=1307539#
erica_renee said:
Hi ..
Not sure what he done.But it sounds like this will fix this issue for you..
Just follow this link good luck
http://forum.xda-developers.com/showthread.php?t=1307539#
Click to expand...
Click to collapse
Thanks for your response and it DOES look like it would work... IF I could access anything on the tablet - like enabling USB Debugging, etc. I can't get to it. What I need is something I can flash or boot right from the SD card as that's the only thing I have access to.
with this you do not need to have access to nothing. Download the file From the thread above to your windows pc. OPEN THE Zip file. it will have all the tools and A VERY DETAILED set of instructions. Find the instruction file and fallow it.
Many people have used this with ease. If you want help just flashing another.zip file. post the rom that was on the tablet . the recovery installed as well.
erica_renee said:
with this you do not need to have access to nothing. Download the file From the thread above to your windows pc. OPEN THE Zip file. it will have all the tools and A VERY DETAILED set of instructions. Find the instruction file and fallow it.
Many people have used this with ease. If you want help just flashing another.zip file. post the rom that was on the tablet . the recovery installed as well.
Click to expand...
Click to collapse
OK, I tried it out and it doesn't pick up the tablet as I don't think USB debugging is enabled and I have no way to enable it. That's why I'm asking for a method to flash it from the SD card.
BTW, I found the S/N inside the SD card door.
You could try decrypting one of the update roms;
http://forum.xda-developers.com/showthread.php?t=1113878
Note that some are encrypted, and you have to de-crypt with the tool listed there.
Extract and copy the update.zip. Copy to SD.
Boot by vol- or vol+, and see if it will install.
There are a couple of other tips in the threads, like toggling the button for Portrait lock, to force the tab to start formatting.
Moscow Desire said:
You could try decrypting one of the update roms;
http://forum.xda-developers.com/showthread.php?t=1113878
Note that some are encrypted, and you have to de-crypt with the tool listed there.
Extract and copy the update.zip. Copy to SD.
Boot by vol- or vol+, and see if it will install.
There are a couple of other tips in the threads, like toggling the button for Portrait lock, to force the tab to start formatting.
Click to expand...
Click to collapse
Thanks VERY much! I swear I must have tried these before and they didn't work. However, I missed one important step - unzipping the update.zip from the file! DOH! I feel really stupid but the tablet is running 100% perfectly.
Again, my most sincere thanks!
gjtoth said:
Thanks VERY much! I swear I must have tried these before and they didn't work. However, I missed one important step - unzipping the update.zip from the file! DOH! I feel really stupid but the tablet is running 100% perfectly.
Again, my most sincere thanks!
Click to expand...
Click to collapse
Hey, really, it's no problem. Glad we all could help get you up and running.
No, I haven't used that method, since my HTC desire. Same principle though.
I'd tell you the principle behind it, but it's rather long.
Glad you got it going.
My pals and I, are launching a new site. Hopefully it will be for people not so technically PHD'd with android. Not quite so technical as XDA. You're more than welcome to place some info, when we launch. It's more community orientated, so a different venue.
XDA, is, and always will be the place to come for the really technical stuff. As you see, there are users here, which will give you what they know. May not always be the fix, but, some people here "do" care.
Moscow Desire said:
Hey, really, it's no problem. Glad we all could help get you up and running.
No, I haven't used that method, since my HTC desire. Same principle though.
I'd tell you the principle behind it, but it's rather long.
Glad you got it going.
My pals and I, are launching a new site. Hopefully it will be for people not so technically PHD'd with android. Not quite so technical as XDA. You're more than welcome to place some info, when we launch. It's more community orientated, so a different venue.
XDA, is, and always will be the place to come for the really technical stuff. As you see, there are users here, which will give you what they know. May not always be the fix, but, some people here "do" care.
Click to expand...
Click to collapse
Be happy to check it out. While I don't have a lot of tech savvy in Android, XDA has been my "go to" for almost all things Android for MY A500. While I can't contribute much (if anything ), I have sure picked up a wealth of help/tips here.
gjtoth said:
Be happy to check it out. While I don't have a lot of tech savvy in Android, XDA has been my "go to" for almost all things Android for MY A500. While I can't contribute much (if anything ), I have sure picked up a wealth of help/tips here.
Click to expand...
Click to collapse
Hey, we all start "somewhere".
Androidtabletgeeks.com And remind you, it is not competition. Just an alternative.
Officially, it has not launched. Still working on tutorial videos and such. Like I said, it's a different venue.
We all start somewhere......
Moscow Desire said:
Hey, we all start "somewhere".
Androidtabletgeeks.com And remind you, it is not competition. Just an alternative.
Officially, it has not launched. Still working on tutorial videos and such. Like I said, it's a different venue.
We all start somewhere......
Click to expand...
Click to collapse
I peaked very nice.hope you don't mind.
Did not reg.
erica_renee said:
I peaked very nice.hope you don't mind.
Did not reg.
Click to expand...
Click to collapse
No problem. Still have tons of video tutorials to make.
Moscow Desire said:
You could try decrypting one of the update roms;
http://forum.xda-developers.com/showthread.php?t=1113878
Note that some are encrypted, and you have to de-crypt with the tool listed there.
Extract and copy the update.zip. Copy to SD.
Boot by vol- or vol+, and see if it will install.
There are a couple of other tips in the threads, like toggling the button for Portrait lock, to force the tab to start formatting.
Click to expand...
Click to collapse
MD, i was unable to download any of the 3.0.1 update files. When i click on the link it takes me to some xml tree. is there any other place where i could download?
Bricked??
Hello All,
I was running ICS ota on my a500, I am trying to boot with recovery, and it gives me an icon of android with gears and reboots, with the following error:
Not legal! Abort
The blob package is not official ~Abort!
After which it just shows the word android and blinks every few seconds.
My a500 was not rooted.
I tried afew things posted on the forums, civato method, downloading a previous OTA and running it. nothing works.
Please help....
When i start up normally the screen shows the word ANDROID and stay`s on that.
volume down and power android puppet with exclamation mark.
Volume up and power give`s me the menus skrilax bootloader V6 reboot- fastboot mode – Boot recovery – Set Boot secondary Kernel image – Set Debug mode on – Wipe cache.
I have tried all options.
Finally holding reset and power button down and after 3 sec release power and 1 sec after that the reset
When I use Blackthund3r`s flashtool v0.4 I get the message no APX mode devices are connected.
Can you help me out? Preferably whit a Dutch recover.
Many thanks in advance

Lost all hope...

It seems that I was fiddling with my OTA and I lost my original build Kind of bummed out, and also the fact that I don't even know how to do a full backup. I did a nandroid backup which doesn't even work. I update to the new ICS firmware and messed up everything...Now I'm left in a gutter feeling utterly upset and don't know what to do. If there's anybody who pity's me, please help. It would be sincerely appreciated. I just want to start off fresh.
Mkami said:
It seems that I was fiddling with my OTA and I lost my original build Kind of bummed out, and also the fact that I don't even know how to do a full backup. I did a nandroid backup which doesn't even work. I update to the new ICS firmware and messed up everything...Now I'm left in a gutter feeling utterly upset and don't know what to do. If there's anybody who pity's me, please help. It would be sincerely appreciated. I just want to start off fresh.
Click to expand...
Click to collapse
So where are you at right now. What rom and what exactly have you done to your tab.
Mkami said:
It seems that I was fiddling with my OTA and I lost my original build Kind of bummed out, and also the fact that I don't even know how to do a full backup. I did a nandroid backup which doesn't even work. I update to the new ICS firmware and messed up everything...Now I'm left in a gutter feeling utterly upset and don't know what to do. If there's anybody who pity's me, please help. It would be sincerely appreciated. I just want to start off fresh.
Click to expand...
Click to collapse
Yeah, I share the pity with you Mate. You shouldn't have to look at that busted tab. Just put that shameful thing in a box and mail it to me, to help ease your pain. Heck, I'll toss in shipping so you won't suffer further insult and pain...
Seriously, though, there are plenty of tools and procedures here to bring it back to life.
First off, before you muck things up further, I would look in your nandroid backup, and get the UID number. Hopefully you wrote this down somewhere before you originally messed with things?
For starters, I would goto this link, and see if it works for you...
http://forum.xda-developers.com/showthread.php?t=1699277
The english steps are not the best in the world, but you will get the general idea.
MD
shaun298 said:
So where are you at right now. What rom and what exactly have you done to your tab.
Click to expand...
Click to collapse
At this moment right now, my a500 tab has that orange light on the bottom and it stays there, and when I turn on the tab it starts up normally like it would, and when it does it turns off. The strange thing is that orange charging light where the power button is, stays on even though I'm not even charging it.
I've tried changing the OTA, but after when it starts in the corner it says something like. " Not official blob" I'm not even sure I know what that even means....I have everything including nandroid backed up all the files into the SD card I had in my tab, I notice is there somewhere due to the amount of space it consumed on my SD.
So please! IF you know of any way to fix this I would be in great appreciation, also it's been a month since I've had this tab, as well I have a 2 year warranty.
Moscow Desire said:
Yeah, I share the pity with you Mate. You shouldn't have to look at that busted tab. Just put that shameful thing in a box and mail it to me, to help ease your pain. Heck, I'll toss in shipping so you won't suffer further insult and pain...
Seriously, though, there are plenty of tools and procedures here to bring it back to life.
First off, before you muck things up further, I would look in your nandroid backup, and get the UID number. Hopefully you wrote this down somewhere before you originally messed with things?
For starters, I would goto this link, and see if it works for you...
http://forum.xda-developers.com/showthread.php?t=1699277
The english steps are not the best in the world, but you will get the general idea.
MD
Click to expand...
Click to collapse
Hahaha funny guy! If you haven't seen my post its here and the reasons. Also I do have the UID saved on a text format on my pc...will that work??
So here is the issue are the current moment friend.
my a500 tab has that orange light on the bottom and it stays there, and when I turn on the tab it starts up normally like it would, and when it does it turns off. The strange thing is that orange charging light where the power button is, stays on even though I'm not even charging it.
I've tried changing the OTA, but after when it starts in the corner it says something like. " Not official blob" I'm not even sure I know what that even means....I have everything including nandroid backed up all the files into the SD card I had in my tab, I notice is there somewhere due to the amount of space it consumed on my SD.
So please! IF you know of any way to fix this I would be in great appreciation, also it's been a month since I've had this tab, as well I have a 2 year warranty.
Have you tried putting a stock update.zip on the root of your external sdcard and booting the tablet by holding the volume down button (left volume rocker) down while pressing the power button until the tablet finds the file and installs it. This should bring you back to unrooted stock ICS with locked bootloader and you can start over. Remember, this must be an update.zip file that is extracted from a stock RUU. You can't just rename a RUU file to update.zip.
Mkami said:
Hahaha funny guy! If you haven't seen my post its here and the reasons. Also I do have the UID saved on a text format on my pc...will that work??
So here is the issue are the current moment friend.
my a500 tab has that orange light on the bottom and it stays there, and when I turn on the tab it starts up normally like it would, and when it does it turns off. The strange thing is that orange charging light where the power button is, stays on even though I'm not even charging it.
I've tried changing the OTA, but after when it starts in the corner it says something like. " Not official blob" I'm not even sure I know what that even means....I have everything including nandroid backed up all the files into the SD card I had in my tab, I notice is there somewhere due to the amount of space it consumed on my SD.
So please! IF you know of any way to fix this I would be in great appreciation, also it's been a month since I've had this tab, as well I have a 2 year warranty.
Click to expand...
Click to collapse
Well, you get the orange light because your EC Pwr management is probably fubarred. That should be fixed when you install a stock rom as suggested in both mine and the other poster.
Considering you have your UID, you should be ok.
Of course I don't know if this is a 3.2 or an ICS UID. Best to have both. The sbk is the same, but the uid numbers differ.
If it's a 3.2., check the Q&A thread for a post I did for a guy earlier today.
But you should be able to follow the steps for the update I posted earlier.
Blob means Bootloader. And looks like you had an unlocked bootloader?
Try to roll back to 3.2. That's where I would start.
MD
cruise350 said:
Have you tried putting a stock update.zip on the root of your external sdcard and booting the tablet by holding the volume down button (left volume rocker) down while pressing the power button until the tablet finds the file and installs it. This should bring you back to unrooted stock ICS with locked bootloader and you can start over. Remember, this must be an update.zip file that is extracted from a stock RUU. You can't just rename a RUU file to update.zip.
Click to expand...
Click to collapse
What do you mean by RUU? Also I've tried a couple of the OTA updates, when I first got the tab it was on 3.1 HC didn't even update it or anything, just had a custom ICS ROM on it. Do you think you can post the steps or anything on how to do this properly and go fresh? It would be sincerely appreciate buddy.
Moscow Desire said:
Well, you get the orange light because your EC Pwr management is probably fubarred. That should be fixed when you install a stock rom as suggested in both mine and the other poster.
Considering you have your UID, you should be ok.
Of course I don't know if this is a 3.2 or an ICS UID. Best to have both. The sbk is the same, but the uid numbers differ.
If it's a 3.2., check the Q&A thread for a post I did for a guy earlier today.
But you should be able to follow the steps for the update I posted earlier.
Blob means Bootloader. And looks like you had an unlocked bootloader?
Try to roll back to 3.2. That's where I would start.
MD
Click to expand...
Click to collapse
Hmmm....I'm not even sure what I am doing wrong but whatever it is, it seems to be not working. I looked for you post for the earlier person that you did, but don't know what it is under. By the way when I first bought the tab it was under 3.1 HC and after getting flexreaper it became to ICS 4.0.3...
So like everytime I turn on the tab it shuts down instantly, as well every time I try to boot an update.zip file onto the SD card it shows this animation of the android with this circular sphere in it's stomach after that it falls over with a red caution sign.
Mkami said:
So like everytime I turn on the tab it shuts down instantly, as well every time I try to boot an update.zip file onto the SD card it shows this animation of the android with this circular sphere in it's stomach after that it falls over with a red caution sign.
Click to expand...
Click to collapse
In my experience the common cause for ending up with a caution sign is a corrupted update.zip (incomplete download, bad SD card, etc.). As for the tablet shutting down, my guess is that's related to the power management functions being broken.
im not THEE most savvy here but i do know a few methods and find it easy to discover lesser known ones, i feel bad for you . if you want you can skype video me and ill try talking it over and maybe a few methods? :highfive:
edit: ok from what i can tell your update was bad and your bootloader is causing problems, the power problems are probably arising from the bad power management as moscow desire told.
the tabs obviously rooted n all right? ok so how about flashing the v7 ics bootloader then trying a custom rom?......<-also recommended by moscow desire
lcd047 said:
In my experience the common cause for ending up with a caution sign is a corrupted update.zip (incomplete download, bad SD card, etc.). As for the tablet shutting down, my guess is that's related to the power management functions being broken.
Click to expand...
Click to collapse
You're right! I was able to fix it and boot up to the usual! Thanks mate!
chismay said:
im not THEE most savvy here but i do know a few methods and find it easy to discover lesser known ones, i feel bad for you . if you want you can skype video me and ill try talking it over and maybe a few methods? :highfive:
edit: ok from what i can tell your update was bad and your bootloader is causing problems, the power problems are probably arising from the bad power management as moscow desire told.
the tabs obviously rooted n all right? ok so how about flashing the v7 ics bootloader then trying a custom rom?......<-also recommended by moscow desire
Click to expand...
Click to collapse
Hi Chismay, well I thought I fixed the issue and the problem. Guess again I did not This I can't believed I used a leaked ICS OTA, kinda ruined most of the things in my tab. Lol just had it for a month and already messed it up by fooling around with it. But your help is greatly appreciated buddy! Would like to get a one on one instructions on what I should do.
Cheers!
Correct me if I'm wrong on this...
1. You originally had Honeycomb on your tablet.
2. You flashed FlexReaper on your tablet
3. You probably got a recent version of FlexReaper.
4. You never upgraded your bootloader.
5. You can still get access to recovery.
If all of these are correct, then I think I know what the problem is. It appears you flashed a rom that requires the ICS bootloader and not the Honeycomb bootloader.
This, I think, is an easy fix...
1. Download the following file: http://www.darktremor.info/files/FLEXREAPER-R12.5-ICS-1.031.00.zip (this is an older version I have on my Acer A500).
2. Put the file on your SD card.
3. Boot up into recovery (if you can't get there, stop here).
4. Once you are in recovery, flash the FlexReaper file you just put on your SD card.
5. Now try to boot and see if it works.
Let me know how it works either here, in a PM, or e-mail me at [email protected]. If you need further assistance, don't hesitate to contact me.
Mkami said:
Hi Chismay, well I thought I fixed the issue and the problem. Guess again I did not This I can't believed I used a leaked ICS OTA, kinda ruined most of the things in my tab. Lol just had it for a month and already messed it up by fooling around with it. But your help is greatly appreciated buddy! Would like to get a one on one instructions on what I should do.
Cheers!
Click to expand...
Click to collapse
tkirton said:
Correct me if I'm wrong on this...
1. You originally had Honeycomb on your tablet.
2. You flashed FlexReaper on your tablet
3. You probably got a recent version of FlexReaper.
4. You never upgraded your bootloader.
5. You can still get access to recovery.
If all of these are correct, then I think I know what the problem is. It appears you flashed a rom that requires the ICS bootloader and not the Honeycomb bootloader.
This, I think, is an easy fix...
1. Download the following file: http://www.darktremor.info/files/FLEXREAPER-R12.5-ICS-1.031.00.zip (this is an older version I have on my Acer A500).
2. Put the file on your SD card.
3. Boot up into recovery (if you can't get there, stop here).
4. Once you are in recovery, flash the FlexReaper file you just put on your SD card.
5. Now try to boot and see if it works.
Let me know how it works either here, in a PM, or e-mail me at [email protected]. If you need further assistance, don't hesitate to contact me.
Click to expand...
Click to collapse
Hahaha! Good job on guessing all that! I just followed your order from step to step and I was about to boot up normally! Everything might be erased and stuff, but hey at least I have my tablet working again :good: Case solved!

Unrecoverable bootloader error (0x19000008) after hard reset

Hey,
first of all: my Acer Iconia A500 is not rootet and I have no custom rom installed. It's all "original" and I don't want to do anything, that kills my warranty.
Yesterday I tried to upload some videos to youtube using "Google Chrome"-browser, but the Tablet crashed when I tried to open the directory where the videos are stored in.
In the top left corner of the screen was written something about a "mounting recovery image" or something like that (I can't remember). After that the tablet restartet but it won't go any further than the "acer"-logo.
I tried a few things I read in the forums but nothing helped:
pressed the "reset"-button at the bottom right side with a needel: tablet restartet but hangs again at "acer"-logo
pressed the "volume down"- and the "power"-button at the same time an released the power-button when the screen turns on: some writings in the top left corner of the screen (something about erasing cache... I could not read it because it disappeared to fast), then an Android-Symbol with some kind of cube in front ob the belly, then an Android-Symbol lying on the back with a red exclamation mark symbol on top of it.
pressed the "volume up"- and the "power"-button at the same time, released the power-button when the screen turns on and switched the lock switch on and off and on and off: top left corner of the screen says "Erasing Userdata... Unrecoverable bootloader error (0x19000008).
Now I really need some help... what can I do to make my tablet work again?
Thanks in advance
Multicoder said:
Now I really need some help... what can I do to make my tablet work again?
Thanks in advance
Click to expand...
Click to collapse
Go Here;
http://forum.xda-developers.com/showthread.php?t=1816560
Take a look for the ICS UPDATE files for the a500. Might be 3 or 4 of them.
Download them to your PC. DO NOT EXTRACT
You may or may not need to decrypt them first. Should be a Decrypt tool on the same thread.
After decrypt, open the rom.zip with 7zip (or similar zip program) Again, DO NOT EXTRACT. Just pull the update.zip out of it. Copy it to your ext sd card.
Holding Vol+ and PWR, boot the tab and remain holding untill you see the install start.
Now, you may have to try more than 1 of those update roms. But one of them should work.
Should get you going. If not,. your bootloader partition may be hosed and need acer repair.
Oh, and you will more than likely lose most of your data, so don't be surprised if some fotos and such are missing.
MD
I have the same problem as TS.
Trying to solve this but i can't find a decrypter.
You say it in the same thread some where, but it reads "coming soon"
Please help
Acer Decrypter
Here is the Decrypter tool.
Unzip the contents to a folder. Select your rom.zip
Decrypt it. New file will have the word "decrypted" in the file name.
Takes a couple of minutes.
MD
Thanks.
Sadly it doesn't work for me.
Nr 4 the one that doesn't have to be uncrypted seems a bit to work.
My tablet starts up with the acer logo and then i see flashing "ANDROID" for 18 seconds then 2 seconds blank screen then the flashing android again.
This goes on and on, i have let it go for about 2 hours but nothing changes.
Anyone any idea?
help please
papafrank said:
Thanks.
Sadly it doesn't work for me.
Nr 4 the one that doesn't have to be uncrypted seems a bit to work.
My tablet starts up with the acer logo and then i see flashing "ANDROID" for 18 seconds then 2 seconds blank screen then the flashing android again.
This goes on and on, i have let it go for about 2 hours but nothing changes.
Anyone any idea?
help please
Click to expand...
Click to collapse
This is what I would do if that was happening on my tablet.
First. I would get Blackthund3rs APX tool. Then I'd run it and follow the directions. Basically it goes something like this. Starting at the first screen of the APX Tool. Browse Bundles. Type in number 17 after getting the bundle list from the bundle market. Set it to be staged for flash. Enter your SBK. Use whichever BCT that you want. Enter APX manually, follow the onscreen prompts. and when you get to the end it will tell you to restart your tablet. But first... This next part is really important if you are on a stock rom. Reboot, but do so with the volume rocker pushed for entering CWM. ( The one on the left in landscape.) If you don't the rom will wipe the recovery that you just installed during the boot process and then you'll get to start all over. Once you get into CWM goto the wipe menu and do them all except the battery stats.
From there you can...
Reboot and see if the rom starts. (I'll bet that it will.)
Or you can flash any custom rom that you want/have, (put it on your sd card before you start.)
Or. If you want to go back to stock you could grab a 3.2 stock rom from the link posted above and install that. It will remove the custom bootloader and CWM. You will be totally factory stock after that.
Good luck.
Wow wait a moment.
I am a complete noob with this.
I don't know the you use and as you may have noticed; you're language is not mine language
Stock rom means the original rom ?
Going to search for the APX tool (whatever that means) and take a look.
Thanks sofar.
<edit> SBK is Secure Boot Key. How do I get this key</edit>
papafrank said:
Wow wait a moment.
I am a complete noob with this.
I don't know the you use and as you may have noticed; you're language is not mine language
Stock rom means the original rom ?
Going to search for the APX tool (whatever that means) and take a look.
Thanks sofar.
<edit> SBK is Secure Boot Key. How do I get this key</edit>
Click to expand...
Click to collapse
This thread by dibb_nz will have all that you need. http://forum.xda-developers.com/showthread.php?t=1751978. I am sorry that I was so long to respond. Please be patient and read carefully. She has links to every thing that you will need to do there.
Good Luck.
Thanks.
going to try it.
I give up, nothing seems to work.
Think i contact acer and send it to them for a repair.
Too bad cost me another lot of money
Anyway Thanks for your support, i learned a lot. :good:
papafrank said:
I give up, nothing seems to work.
Think i contact acer and send it to them for a repair.
Too bad cost me another lot of money
Anyway Thanks for your support, i learned a lot. :good:
Click to expand...
Click to collapse
U will need either "civato's manual nvFlash" or an "EUU" based rollback (timmyDeans V4) to repair the bootloader - once that's fixed u can flash a stock rom to get back to factory original. Links and guides in the cpuid thread - if u need further help, ask away I know it can be really frustrating and the no.1 cause is always 'drivers', once u can get them installed AND adb running correctly then you're halfway home!! One thing I've learned with the Acer is everything is built upon u following the guides in a strictly orderly fashion, try to skip a step or not complete the preceding step correctly will always result in failure BUT the error will not show up straight away - u might get 3 or 4 steps further along b4 error'ing out...which is why its so darn difficult to troubleshoot....the only thing these tools cannot fix is a hardware issue..if this is the case then it will need to be sent to Acer for repairs....good luck
Sent from my GT-I9300 using Tapatalk 2
Last week I sent mine to Acer and yesterday I got it back. Working.
Gesendet von meinem GT-I9300 mit Tapatalk 2
Contacted acer, told about the problem.
The send me a mail with an UPS ticket and phone number.
Next morning UPS pickup the package and in one week a had my acer back.
Perfect. All for free
Kompliments to acer
Multicoder said:
Last week I sent mine to Acer and yesterday I got it back. Working.
Gesendet von meinem GT-I9300 mit Tapatalk 2
Click to expand...
Click to collapse
papafrank said:
Contacted acer, told about the problem.
The send me a mail with an UPS ticket and phone number.
Next morning UPS pickup the package and in one week a had my acer back.
Perfect. All for free
Kompliments to acer
Click to expand...
Click to collapse
Awesome news you 2!! And yes kudos to acer for coming to the party
Sent from my GT-I9300 using Tapatalk 2
Hello to everybody
I was delete all partion on my /dev/mmcblk0 and create a partition with out format.
Now my table a200 do not boot well, just says unrecoverable bootloader error 0x000000000004
how can I fix it?
how can I get acces to the emmc flash drive and reparticioning it?
Thanks
Acer A500 and believing in xda . . . right or wrong?
My past forum posts say it all with exception of this: (in essence: purchased new stock A500 16GB, forgot pattern, locked up during OTA two days before expiration of warranty Sept 2012 used xda developers suggestions for reset (update.zip) and today have nothing but:
Erasing Userdata... (in white on black screen)
Unrecoverable bootloader error (0x19000008) (red on black screen)
During my time trusting xda developers, I've encountered the full spectrum of online personas - both ends of the rainbow people. Regarding software, I found some interesting things in one of the (opened in "read only") "update.zip" files while just looking through the metadata and other files (I could open in notepad read only) hoping to find some useable reference and indeed found them tampered with. Not sure how you can police everything people post for our "help" but now wonder what my options are.
Not that xda could have forseen Acer rescinding the files, I missed the window of the Acer A500 stock rom last year and any reference now is either very old (2011), 404 - not found, or link to sites which install devious 3rd party software. I take precautionary measures hopefully relieving myself of risk but I'm not a tech. My tablet was not rooted nor altered in any way, just locked. I was able to download all my files with Mobogenie because obviously my keypresses were incorrect and all the information was retained on the tablet until last night. Last week, trying to reinstall a new version of the update.zip that didn't have the words "stupid user" and other code with null directives or whatever it's called in "code" lingo, in the binary file (opened in read only), and also before the wipe found a bootloader installed and how to explain is just too much. Is there a validated, quality reference one can use from xda developers that isn't compromised? Which someone with less than an Associate Degree and older than 15 can follow at this point?
I will donate out of my paltry SS income of 600 a month to whomever can lead me, step by step, to recover my A500 or find at this point it necessary to move on. :fingers-crossed:
Multicoder said:
Hey,
first of all: my Acer Iconia A500 is not rootet and I have no custom rom installed. It's all "original" and I don't want to do anything, that kills my warranty.
Yesterday I tried to upload some videos to youtube using "Google Chrome"-browser, but the Tablet crashed when I tried to open the directory where the videos are stored in.
In the top left corner of the screen was written something about a "mounting recovery image" or something like that (I can't remember). After that the tablet restartet but it won't go any further than the "acer"-logo.
I tried a few things I read in the forums but nothing helped:
pressed the "reset"-button at the bottom right side with a needel: tablet restartet but hangs again at "acer"-logo
pressed the "volume down"- and the "power"-button at the same time an released the power-button when the screen turns on: some writings in the top left corner of the screen (something about erasing cache... I could not read it because it disappeared to fast), then an Android-Symbol with some kind of cube in front ob the belly, then an Android-Symbol lying on the back with a red exclamation mark symbol on top of it.
pressed the "volume up"- and the "power"-button at the same time, released the power-button when the screen turns on and switched the lock switch on and off and on and off: top left corner of the screen says "Erasing Userdata... Unrecoverable bootloader error (0x19000008).
Now I really need some help... what can I do to make my tablet work again?
Thanks in advance
Click to expand...
Click to collapse
vivispix said:
My past forum posts say it all with exception of this: (in essence: purchased new stock A500 16GB, forgot pattern, locked up during OTA two days before expiration of warranty Sept 2012 used xda developers suggestions for reset (update.zip) and today have nothing but:
Erasing Userdata... (in white on black screen)
Unrecoverable bootloader error (0x19000008) (red on black screen)
During my time trusting xda developers, I've encountered the full spectrum of online personas - both ends of the rainbow people. Regarding software, I found some interesting things in one of the (opened in "read only") "update.zip" files while just looking through the metadata and other files (I could open in notepad read only) hoping to find some useable reference and indeed found them tampered with. Not sure how you can police everything people post for our "help" but now wonder what my options are.
Not that xda could have forseen Acer rescinding the files, I missed the window of the Acer A500 stock rom last year and any reference now is either very old (2011), 404 - not found, or link to sites which install devious 3rd party software. I take precautionary measures hopefully relieving myself of risk but I'm not a tech. My tablet was not rooted nor altered in any way, just locked. I was able to download all my files with Mobogenie because obviously my keypresses were incorrect and all the information was retained on the tablet until last night. Last week, trying to reinstall a new version of the update.zip that didn't have the words "stupid user" and other code with null directives or whatever it's called in "code" lingo, in the binary file (opened in read only), and also before the wipe found a bootloader installed and how to explain is just too much. Is there a validated, quality reference one can use from xda developers that isn't compromised? Which someone with less than an Associate Degree and older than 15 can follow at this point?
I will donate out of my paltry SS income of 600 a month to whomever can lead me, step by step, to recover my A500 or find at this point it necessary to move on. :fingers-crossed:
Click to expand...
Click to collapse
How bizarre, never encountered files like that here b4?? There's a root guide in my Sig you're gonna need to look at. All files there have been d/l'ed multiple times with never a complaint, so far!!
First off, an update.zip is of no use.
You need an nvFlash-based tool. Either a EUU like tdv4 or the infamous babsector.rar file.
2nd, you are gonna need yr cpuid. See cpuid guide in my Sig. Until you can retrieve it you're stuck with a brick.
Have a read thru those 2 guides. You'll have questions after that so just post back here
Sent from my HTC_PN071 using Tapatalk
Same issue, different divice
I've been looking for the solution to this very same problem, however, I have an Acer Iconia tab A200. After going through XDA I found that there is 0 on my device. Does anyone know of an outside source?
for Unrecoverable bootloader error (0x19000008).
use this solution https://www.youtube.com/watch?v=IIlaWqRYYJw ive tried it and it works ..just need patience...

A500 tablet won't boot, stuck on acer logo screen

Dear forum
I know you guys hate noobs, but unfortunately I am one.
My A500 is stuck on the acer logo screen, and although I have read through many a post, I'm yet to find a noob-friendly tutorial. So help!
What happened? One day my A500 was out of juice. I plugged it for charging and got impatient. Pressed the power button too soon and too hard it seems. The tablet wouldn't boot beyond android screen. Tried soft reset, then hard reset (Power, Volume plus, lock). It reached the cog working android robot with yellow triangle once, and on trying repeatedly, it is now stuck perpetually on the acer logo screen.
So.
What do I do?
Do please break it down for me.
I do have an SD card.
mannubhatt said:
Dear forum
I know you guys hate noobs, but unfortunately I am one.
My A500 is stuck on the acer logo screen, and although I have read through many a post, I'm yet to find a noob-friendly tutorial. So help!
What happened? One day my A500 was out of juice. I plugged it for charging and got impatient. Pressed the power button too soon and too hard it seems. The tablet wouldn't boot beyond android screen. Tried soft reset, then hard reset (Power, Volume plus, lock). It reached the cog working android robot with yellow triangle once, and on trying repeatedly, it is now stuck perpetually on the acer logo screen.
So.
What do I do?
Do please break it down for me.
I do have an SD card.
Click to expand...
Click to collapse
Well, you can try this.
Go to http://forum.xda-developers.com/showthread.php?t=1816560
Scroll down the list till you find the a500 ICS update Roms. Download a couple of them.
Then go here and get the acer update decrypter http://forum.xda-developers.com/showthread.php?t=1869505 instructions for the tool are there.
You may not have to decrypt the Files. They may already be decrypted. You will know when you try to open them using 7zip or Winzip app.
DO Not Extract the files, just open it. Pull the update.zip to your PC desktop.
Copy the update.zip to your Ext SD card. Do not put it in a folder.
Boot your Tab holding Vol+ and PWR untill you see the package installation, then release buttons.
You may have to try 2 or 3 different update files, but one of them should work. They should be FULL Update files (300+mb)
It will install a fresh stock ICS, so if you had a unlocked bootloader, CWM recovery, and user data, say hasta la vista to them.
MD
Thanks @Moscow Desire
Thanks buddy! I am trying this. Downloaded an encrypted ROM earlier, and the decrypter was old, hence couldn't decrypt. Now, I have found a decrypted ICS ROM, and have gotten as far as the green robot with a rotating polyhedron on its tummy and a progress bar. Let's hope this works out fine. Been waiting for the last 40 min and the update progress bar is still at around 25%.
How long do you think this should take?
Moscow Desire said:
Well, you can try this.
Go to http://forum.xda-developers.com/showthread.php?t=1816560
Scroll down the list till you find the a500 ICS update Roms. Download a couple of them.
Then go here and get the acer update decrypter http://forum.xda-developers.com/showthread.php?t=1869505 instructions for the tool are there.
You may not have to decrypt the Files. They may already be decrypted. You will know when you try to open them using 7zip or Winzip app.
DO Not Extract the files, just open it. Pull the update.zip to your PC desktop.
Copy the update.zip to your Ext SD card. Do not put it in a folder.
Boot your Tab holding Vol+ and PWR untill you see the package installation, then release buttons.
You may have to try 2 or 3 different update files, but one of them should work. They should be FULL Update files (300+mb)
It will install a fresh stock ICS, so if you had a unlocked bootloader, CWM recovery, and user data, say hasta la vista to them.
MD
Click to expand...
Click to collapse
Still stuck
Still stuck at the same point, almost 3 hours. Whatever shall I do?
mannubhatt said:
Thanks buddy! I am trying this. Downloaded an encrypted ROM earlier, and the decrypter was old, hence couldn't decrypt. Now, I have found a decrypted ICS ROM, and have gotten as far as the green robot with a rotating polyhedron on its tummy and a progress bar. Let's hope this works out fine. Been waiting for the last 40 min and the update progress bar is still at around 25%.
How long do you think this should take?
Click to expand...
Click to collapse
mannubhatt said:
Still stuck at the same point, almost 3 hours. Whatever shall I do?
Click to expand...
Click to collapse
Charge your tab, then try a different one.
It seems one won't work, but the other will.
The process shouldn't take but 15 minutes max.
I've heard where some folks had to do it 2 or 3 times with the same update.zip, but I would try a different one. Eventually it will work.
MD
Still struggling
Finding it hard to find either
(a) a working decrypter with a working key ($12 doesn't work anymore it seems)
(b) a decrypted update.zip, not too finicky about the version as long as it works
Do provide a resource for the above if you can.
Moscow Desire said:
Charge your tab, then try a different one.
It seems one won't work, but the other will.
The process shouldn't take but 15 minutes max.
I've heard where some folks had to do it 2 or 3 times with the same update.zip, but I would try a different one. Eventually it will work.
MD
Click to expand...
Click to collapse
mannubhatt said:
Finding it hard to find either
(a) a working decrypter with a working key ($12 doesn't work anymore it seems)
(b) a decrypted update.zip, not too finicky about the version as long as it works
Do provide a resource for the above if you can.
Click to expand...
Click to collapse
Tell me the name of the Rom files you tried to decrypt, and the download link to them.
I'll check them out. Might already be decrypted.
Looks like it'll take awhile. After downloading, I'll pull the update.zip's and post them for you to a different server. Downloading slow......
EDIT: Decrypter tool works fine. Just decrypted 4 of the update files. You have to wait a couple minutes after hitting the START button. And there's no animation telling you what's going on, but after a couple minutes it finishes. I would also suggest closing and starting the app again after you finish with one. This clears the "Done" message.
MD
Dowmload links for the decrypted update.zip's for the A500. For those having issues using the Decrypter tool..
Note: Remove the build numbers from the filename. They were only added to keep order. Rename to "update.zip"
41-124-01-update.zip
41-125-03-update.zip
41-203-01-update.zip
41-206-01-update.zip
Don't ask me which is better than the other. I don't know. But if you're tab's stuck at the Acer display, a working tab is better than a non-working tab
MD
Thanks
Thanks MD!
(Sorry I was away for a few days).
Gonna try this and let you know what happens.
Thanks again, you're a sweetheart.
Moscow Desire said:
Dowmload links for the decrypted update.zip's for the A500. For those having issues using the Decrypter tool..
Note: Remove the build numbers from the filename. They were only added to keep order. Rename to "update.zip"
41-124-01-update.zip
41-125-03-update.zip
41-203-01-update.zip
41-206-01-update.zip
Don't ask me which is better than the other. I don't know. But if you're tab's stuck at the Acer display, a working tab is better than a non-working tab
MD
Click to expand...
Click to collapse
update
Tried rooting with 41-206-01-update.zip
Curiously the progress bar (with Green android robot and rotating polygon) still stuck at around the same place (25%).
Gonna try another of these files and let ya know.
mannubhatt said:
Thanks MD!
(Sorry I was away for a few days).
Gonna try this and let you know what happens.
Thanks again, you're a sweetheart.
Click to expand...
Click to collapse
curiouser and curiouser
Trying 41-124-01-update.zip now.
On trying the same, it first came up with the belly up robot with triangle.
On retrying, the update progress bar again stuck at around the same point.
Well, still 2 more of these to try.
I wonder if someone else has faced a problem similar to mine.
mannubhatt said:
Tried rooting with 41-206-01-update.zip
Curiously the progress bar (with Green android robot and rotating polygon) still stuck at around the same place (25%).
Gonna try another of these files and let ya know.
Click to expand...
Click to collapse
Hoping one of them will work
Stuck at the Acer logo, usually represents 1 thing. Bad data in the Data partition. (corruption). Usually, runing one of the updates (some of them don't work) will set everything in order.
If not, well, not looking good.
MD
Ok. Tried all four. All of them get stuck at exactly the same point during the update progress.
Now, I'm stalled.
Any ideas, anyone?
Moscow Desire said:
Hoping one of them will work
Stuck at the Acer logo, usually represents 1 thing. Bad data in the Data partition. (corruption). Usually, runing one of the updates (some of them don't work) will set everything in order.
If not, well, not looking good.
MD
Click to expand...
Click to collapse
Well, the "normal easy method" didn't work.
Ok, check this post. Guy had more or less the same issue. In the end, he started running EUU roms. EUU roms are exe files rum from the PC while connected to your tablet.
You can download them from the same sticky post in the Dev forum I believe.
It's the "flash everything" approach. Basically, he wound up back on HC 3.2, which is ok as you can normal OTA update to ICS.
http://forum.xda-developers.com/showpost.php?p=31572588&postcount=6
MD
Thanks, MD.
Will try this and let you know either way.
Thanks for your time. Highly appreciated.
Moscow Desire said:
Well, the "normal easy method" didn't work.
Ok, check this post. Guy had more or less the same issue. In the end, he started running EUU roms. EUU roms are exe files rum from the PC while connected to your tablet.
You can download them from the same sticky post in the Dev forum I believe.
It's the "flash everything" approach. Basically, he wound up back on HC 3.2, which is ok as you can normal OTA update to ICS.
http://forum.xda-developers.com/showpost.php?p=31572588&postcount=6
MD
Click to expand...
Click to collapse
Moscow,
I was also in the same boat, my tab was stuck at ACER screen after I rebooted one day.
I had NO custom ROM, everything was stock except I had root...
I followed your directions here and it works!!! :good::good::good::good:
I have followed your posts over the past year and appreciate you and everyone else here.
One question about those 4 packages you posted, everything is now stock? Stock ROM and Stock bootloader, etc...?
Just want to make sure!
Thanks again!!!
Malachi
hey cuban
Can you guide me to the stock ROM you used to reboot your tablet?
cubanorafter said:
Moscow,
I was also in the same boat, my tab was stuck at ACER screen after I rebooted one day.
I had NO custom ROM, everything was stock except I had root...
I followed your directions here and it works!!! :good::good::good::good:
I have followed your posts over the past year and appreciate you and everyone else here.
One question about those 4 packages you posted, everything is now stock? Stock ROM and Stock bootloader, etc...?
Just want to make sure!
Thanks again!!!
Malachi
Click to expand...
Click to collapse
cubanorafter said:
Moscow,
I was also in the same boat, my tab was stuck at ACER screen after I rebooted one day.
I had NO custom ROM, everything was stock except I had root...
I followed your directions here and it works!!! :good::good::good::good:
I have followed your posts over the past year and appreciate you and everyone else here.
One question about those 4 packages you posted, everything is now stock? Stock ROM and Stock bootloader, etc...?
Just want to make sure!
Thanks again!!!
Malachi
Click to expand...
Click to collapse
No problem!
Yeah, you're going to be back on stock bootloader and no CWM. However, you're up and running!
MD
Moscow Desire said:
Dowmload links for the decrypted update.zip's for the A500. For those having issues using the Decrypter tool..
Note: Remove the build numbers from the filename. They were only added to keep order. Rename to "update.zip"
41-124-01-update.zip
41-125-03-update.zip
41-203-01-update.zip
41-206-01-update.zip
Don't ask me which is better than the other. I don't know. But if you're tab's stuck at the Acer display, a working tab is better than a non-working tab
MD
Click to expand...
Click to collapse
Mannubhat, I downloaded all four of these but the first one I tried worked.
41-124-01-update., renamed to update, put on root of sdcard, boot tab volume+ and power, and that was it.
Good luck!
Already tried my man. Didn't work.
You lucky you.
cubanorafter said:
Mannubhat, I downloaded all four of these but the first one I tried worked.
41-124-01-update., renamed to update, put on root of sdcard, boot tab volume+ and power, and that was it.
Good luck!
Click to expand...
Click to collapse

[Q] Another bricked A501

Noob, here. I have a small computer repair business and offered to take a look at a friend's A501. I am quite embarrassed to admit it, but I have searched through these (and other) forums and I am clueless. Due to my complete ignorance, I fear I may have made matters worse by becoming flash happy. Would anyone be able to give me *very* remedial instructions for what to try? I have no idea what the CUID is or how to obtain it, and I know nothing more about the machine than what I am able to extract by looking at it. Humbly, Anne
Let me add that I have searched and tried to follow the instructions on many other posts on this subject, I believe that haven't been successful because it seems that there is a prior knowlege/familiarity required with the OS/device that I don't have. Thanks again.
annenap said:
Noob, here. I have a small computer repair business and offered to take a look at a friend's A501. I am quite embarrassed to admit it, but I have searched through these (and other) forums and I am clueless. Due to my complete ignorance, I fear I may have made matters worse by becoming flash happy. Would anyone be able to give me *very* remedial instructions for what to try? I have no idea what the CUID is or how to obtain it, and I know nothing more about the machine than what I am able to extract by looking at it. Humbly, Anne
Let me add that I have searched and tried to follow the instructions on many other posts on this subject, I believe that haven't been successful because it seems that there is a prior knowlege/familiarity required with the OS/device that I don't have. Thanks again.
Click to expand...
Click to collapse
hehehe 'flash happy' welcome to the club!!! Yes the acer is a strange beast, luckily though its fairly 'unbrickable' unless your tab suffers from the hardware fault prob.
There are a couple of guides in my sig you should look at before attempting a fix.
The cpuid guide for a start, there are quite a few different ways of retrieving this - its all explained in the OP.
The root guide is a500 based, but everything will work for the 501 and has links to all the tools you will need
You don't say whats actually wrong with the tab - does it boot still, is there a custom recovery (power vol down buttons) on there and can you boot to that?
The more info you can give the easier it will be to provide the best solution
rgds donna
dibb_nz said:
hehehe 'flash happy' welcome to the club!!! Yes the acer is a strange beast, luckily though its fairly 'unbrickable' unless your tab suffers from the hardware fault prob.
There are a couple of guides in my sig you should look at before attempting a fix.
The cpuid guide for a start, there are quite a few different ways of retrieving this - its all explained in the OP.
The root guide is a500 based, but everything will work for the 501 and has links to all the tools you will need
You don't say whats actually wrong with the tab - does it boot still, is there a custom recovery (power vol down buttons) on there and can you boot to that?
The more info you can give the easier it will be to provide the best solution
rgds donna
Click to expand...
Click to collapse
Hi Donna-
Yeah, I guess explaining what it's doing might be helpful. Right now, if I just power it up, the acer logo is in the center and in top left corner is "boot verified failed" in red.
Power + vol up, displays in the top left corner:
erasing cache before sd update
sd update cmd: recovery
update package=sd card update.zip
booting recovery kernel image
then it shows the android guy working then the android guy dead
I'll take a stab at determining the CPUID tomorrow.
Thanks again.
annenap said:
Hi Donna-
Yeah, I guess explaining what it's doing might be helpful. Right now, if I just power it up, the acer logo is in the center and in top left corner is "boot verified failed" in red.
Power + vol up, displays in the top left corner:
erasing cache before sd update
sd update cmd: recovery
update package=sd card update.zip
booting recovery kernel image
then it shows the android guy working then the android guy dead
I'll take a stab at determining the CPUID tomorrow.
Thanks again.
Click to expand...
Click to collapse
EDIT: I'm just uploading a 501 update.zip - the 500 will work ok you just won't have 3G
I'll post a link when its done
ok you might be able to get fixed by heading to the root guide in my sig.
download the 3.1 FULL update.zip - rename it to update.zip and make sure it doesn't end up as update.zip.zip
Copy it to your external sd card
Start the update by Pwr and vol up
If it works your tab will be back on HC 3.1
Grab your CPUID - its the easiest way
From there you can get system updates all the way to ICS OR
Install the v8 bootloader to flash any ICS/JB roms
If it doesn' work you will need that CPUID
Good Luck m8!!
rgds donna

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