My hero, which ive had for a year and half now, has broken in 1 day, first the touch screen started becoming very unresponsive and took a about 15 minutes to boot up, and now today it takes 30+ minutes to boot (regardless of switching from darchdroid 2.7 to cynagenmod 7, and the touch screen is completely unresponsive.
Anyone know a fix, or is it time to give sprint a visit, and if i need to bring it to sprint, where can i find the RUU, i believe it was the 2.1 version
I would first try if I were you, taking out the SD card(although a factory reset wont affect your SD data, I still take it out), turning off the phone, holding the home and back keys, and press the power button with the two keys still pressed. You should get into a factory reset menu. Now you press the menu button and it will reset and all your apps and phone data will be erased. If this doesn't work, take it to Sprint and see what they can do. It may be time for a new phone!
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I have owned this since new in Feb. 06. Bought a new battery in August this year as the old one was not holding a long charge. Now in the past couple of weeks....I have the following symptons;
1- Hard to boot up, as in the first blue screen lighting up and then in 5-15 seconds it automatically reboots itself and cycles doing the same thing 3-4 times before shutting down. Sometimes it will get to the 'Mobile' loading screen before doing the same thing. HTC said over the phone that the unit is 'dead'....particularly since we couldn't get it to boot up so that we could do a hard reset. After continuing for the last week to get a hard reset started on power up.....I was able to get it to hard reset yesterday and the phone turned on and everything worked. But then in the middle of my second call using it again...it shut down.
It may take hours to try to get the phone on as it just 'cycles' over and over again trying to boot up. Once in a while it will boot up,...right now it is on.....but I can't rely on it to make a call as it will turn off suddenly.
Is this phone ready for the bone-yard? ....or is there some CPR that can be done?
Oh,....it has the latest ROM from HTC and runs on the original WM5,....no other programs loaded back on it after the hard reset (not that it matters as the phone still has problems turning on and if it gets on....it may randomly shut down
Title pretty much says it all... I don't want to send a rooted phone back and I have about a week before I have to return the old phone to figure it out.
Any ideas? I'd really appreciate it.
http://forum.xda-developers.com/showpost.php?p=3280729&postcount=3
search is hard
You missed the part about the screen that displays no picture.
Doesn't matter, I think I wiped the phone and rebooted during the reflash.
Download the DREAIMG.nbh file and put it on the sd card. Boot up your phone by holding the camera button and power button. The phone will find the file and verify it i think. Then you need to press the power button to initiate the flash. Once its done you need to press the action button(depress the trackball) that either reboots the phone or just finishes the process. Might need to pull the battery to reboot.
Since you cant see anything on the screen Id give it 30 mins for each section, power it up, wait 30 mins, hit power button, wait 30 mins, hit action key, wait... etc.
i had my tmo g1 home and back button key broken but my other button worked, it was a rooted custom theme called 611(customer care) and they said i still had my warrenty. had the phone for 2 weeks took it to tmo and they gave me a new one.. no question asked.. this happened 2 days ago
Hi all,
I had a terrible catastrophic failure today with my 1-month old HTC Wildfire. I bought my device new, unlocked, in Singapore.
Here's what happened:
Today I received an ordinary SMS (like I have hundreds of times before in the past few weeks) and when I picked up the phone off of the desk, flipped on the screen, and slid my finger to unlock it, I saw a brief error message in a dialog on top of the Messages app. It was something like "com.something .... ", I didn't get a good look at the error but it didn't really mean anything to me at the time. The SMS that I received was then lost (I knew who it was from, but the message was not showing up). A few minutes later, I heard another SMS notification. No error message this time, but again the message did not show up in my Messages app.
So, I pressed the power button to power cycle the phone. After I shut it down, I turned it back on, saw the white screen with HTC logo, then black. It was dead. No amount of pressing buttons did anything.
After a few minutes, I removed the battery and it turned on again. Again, white splash screen and then darkness. Repeated this several times and same result.
Finally, I googled how to do a hard reset. I followed the instructions, held the volume down button while pressing power, cleared the memory, after it restarted it went right back to the white bootloader screen, flashed some error messages, and now I'm stuck in the bootloader. When I select the RECOVERY option, I get a quick screen with something like:
SD Checking ...
Loading [SOMEFILE.zip] ...
No Image!
Loading [SOMEFILE.zip] ...
No Image!
....
....
No Image or Wrong Image!
Can anybody help??! I don't know what to do now. I've searched for this "No Image or Wrong Image" message on these forums, but all the results are about rooting and loading different ROMs. I've never rooted or anything out of the ordinary, I just want the stock OS back and operational.
Btw ... I'm an Android noob, but an experienced Linux/Mac user and 10-year software developer.
Any help is greatly appreciated.
Thanks,
Nate
Recovery mode is something else.
To do a hardreset try the following:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Click to expand...
Click to collapse
Source : http://www.htc.com/www/howto.aspx?id=3567&type=1&p_id=316
Call HTC support. I had a problem with my previous HTC phone, and they took me through diagnositcs over the phone, and when they diagnosed a hardware fault, sent a courier to pick it up from me the next day. This was when the phone was 18 months old. No receipt was necessary, they used the serial number/manufacture date.
Downside: the phone was gone a week, and came back still broken. It was sent away again, and came back fixed. So painfully without it for two weeks, but not a bad experience.
(edit: it was a similar problem: I upgraded to windows 6.1, and my phone wouldn't get past the initial hardware/boot screen)
I tried the hard reset procedure several times. Every time it's the same thing. After it clears the memory, it says "Reboot in 5 seconds..." and then when it reboots, it goes back to the bootloader screens.
I've contacted HTC support via email, and I'm bringing it in to their support center in Singapore tomorrow. I really hope it doesn't take a week ... I'll keep you updated.
Fixed.
I just got my Wildfire back today after a full week in the repair center. Apparently they replaced the main system board. No other explanation for the problem was given.
The repair process itself was hassle free, although I was frustrated by not having my phone for a week. Ended up having to buy a cheap basic phone for $55 to get by on SMS and voice.
Ok, I have been waiting for this phone for a while now (Sero plan, had to wait to Oct 1st)
Finally get it and it is acting up, not a good first impression.
Phone seems to "freeze". The screen just becomes unresponsive. Nothing is reflected as being done but I think the phone is still operating because when I took out the battery and restarted the phone, my txt draft was different from when the screen locked up (I was randomly pressing buttons on the keyboard after the screen locked)
The screen does not black out, it just freezes randomly. I can't press any buttons to do anything, I can only power off the screen and power it back on in which case it comes back to the frozen screen. My only option is to then take out the battery. Anyone have this occur to them? I don't like the idea of having to go to a store for a replacement 2 days after I received the phone..
jordan1122 said:
Ok, I have been waiting for this phone for a while now (Sero plan, had to wait to Oct 1st)
Finally get it and it is acting up, not a good first impression.
Phone seems to "freeze". The screen just becomes unresponsive. Nothing is reflected as being done but I think the phone is still operating because when I took out the battery and restarted the phone, my txt draft was different from when the screen locked up (I was randomly pressing buttons on the keyboard after the screen locked)
The screen does not black out, it just freezes randomly. I can't press any buttons to do anything, I can only power off the screen and power it back on in which case it comes back to the frozen screen. My only option is to then take out the battery. Anyone have this occur to them? I don't like the idea of having to go to a store for a replacement 2 days after I received the phone..
Click to expand...
Click to collapse
Sorry I don't have a solution to your problem, but...
I'd do a factory reset before you take it back, back everything up, do the reset, and then restore it. A factory reset can work wonders for some odd problems.
http://forum.xda-developers.com/showthread.php?p=8448259#post8448259
Easiest way to restore is to use Clockwork Recovery on a rooted phone. 1 option to back everything up, wipe all the caches in Clockwork, factory reset the phone, restore the backup in Clockwork. Shouldn't take more than 15 mins. See the developers forum on instructions on how to root and install Clockwork.
I agree your first step should be a backup/reset. If that doesn't fix the problem then swap it with a new one. I had serious freezing issues with my first Epic and eventually had to return it for a new one. Second one has run perfectly since.
zetterwing said:
I agree your first step should be a backup/reset. If that doesn't fix the problem then swap it with a new one. I had serious freezing issues with my first Epic and eventually had to return it for a new one. Second one has run perfectly since.
Click to expand...
Click to collapse
Agreed. Freezing is a hardware defect. Backup. Wipe. Check it out.
i've noticed this freeze always occurs on my phone when my it's idle. It seems to only occur when I leave the GPS on and it appears to be searching causing it to freeze.
I have the strangest damn problem on my phone. Sometimes, when I press the power button to turn the screen off, the phone just shuts down completely and then when I try to reboot won't get past my splash screen. When this first happened I couldn't get the phone restarted at all, even by taking the battery out and waiting for over 10 minutes. Everytime I tried booting it would go to the splash screen and then blank back off. It would do this once and then I had to remove and replace the battery just to get it to boot to the splash screen again. I thought this might have something to do with having a custom rom installed (sacs custom), so I played around with the phone and managed to get it in Odin mode. I then brought the phone back to stock. Everything worked so I figured I had fixed it, but then after pressing the power button one time I got back the same problem. It shutdown and would not restart past the splash screen. In retrospect, I think when I pressed the power button the screen did not immediately go off and so I clicked it a couple times in a row before it crashed, that may be what triggers it, b/c sometimes i press the power/screen button and it goes off without incident.
So, now I had the phone back to stock and had the same problem. It turned off and would not boot past the splash screen. By a stroke of good fortune I figured out how to get the phone booting again past the splash screen. When the splash screen came up, I started repeatedly touching and swiping at the phone; drawing little circles tapping at it, etc... When I did this the phone continued to load and boot up normally.
I installed AVG antivirus, to see if maybe there was malware on my phone. Scans showed nothing. I updated all of the software as well. I now have an app installed for turning off the phone instead of using the power button. This of course is not an ideal situtation, why should pressing the power button crash my phone like this??