{help}phone wont turn on - myTouch 4G Q&A, Help & Troubleshooting

ok, to start just got the 4g mytouch. while trying to root it using the "TRUE Permaroot and ULTIMATE S =OFF!!!" I was able to root and then decided to do the HBoot step. When it was time to restart the phone, the phone never turned back on. It has a black screen and nothing works this far. I have tried the vol down power = nothing happens, vol up and power = nothing, vol up+down with power it vibrates three times and a green light turns on and nothing more happens.
any help would be great. I am new to the mytouch but have been rooting other phones in the past.
thanks again in advance...

It sounds like you may have typed in the command incorrectly. Might be done for. Do a battery pull, but leave it out for like 5-10 minutes and see if it helps.

was your battery fully charged...?

ya battery was fully charged.... and i pulled the bat for an hour an still nothing.... anymore ideas? I am up for anything....

jstevenson1017 said:
ya battery was fully charged.... and i pulled the bat for an hour an still nothing.... anymore ideas? I am up for anything....
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Click to collapse
Sorry to hear of your dilemma, it sounds to me like you entered in something wrong on in the commands to flash hboot also. Good news is though, for warranty issue, you should have none if it wont even boot, unless they check the hboot for info.

Hey does your computer recognize your phone when you plug it in?
Sent from my HTC Glacier Sense 3.0 using XDA App

Related

Possible bricked phone?

Installed CM7 on the EVO 4G three days ago and everything has been working fine. Until today when I went to turn my phone on, nothing happened. It vibrated like normal when its booting up, but nothing came up on the screen. Since then, nothing is happening at all. No charging light when plugged in, no sounds, no vibrations, nothing on the screen, not showing up on computer.
What do I try to get this thing to respond?
Did I cause this or is this a hardware problem that just happened to be about the same time I rooted this thing?
slackerlack said:
Installed CM7 on the EVO 4G three days ago and everything has been working fine. Until today when I went to turn my phone on, nothing happened. It vibrated like normal when its booting up, but nothing came up on the screen. Since then, nothing is happening at all. No charging light when plugged in, no sounds, no vibrations, nothing on the screen, not showing up on computer.
What do I try to get this thing to respond?
Did I cause this or is this a hardware problem that just happened to be about the same time I rooted this thing?
Click to expand...
Click to collapse
What method of rooting did you do? You try a battery pull and hold the power button down for 15 secs with the battery out and try to boot it.
reaper24 said:
What method of rooting did you do? You try a battery pull and hold the power button down for 15 secs with the battery out and try to boot it.
Click to expand...
Click to collapse
A bricked phone will have a red triangle looking thing that won't go away lol. One that doesn't respond is usally spanked silly lol. Tho there may still be hope your's isn't try the pull method on batt.
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
slackerlack said:
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
Click to expand...
Click to collapse
Try it without being plugged in and with battery out just hold power button down. Usally clears some big issues. If it doesn't work then it could be spanked. Bad unit.
slackerlack said:
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
Click to expand...
Click to collapse
Do you have an extra battery to try out, or temporarily borrow from a friend? Are you sure your battery was charged up, and it didn't die? It sounds odd that it just did that out of the blue. I'd be suspicious of.a dead battery. They can die to the point that they will not take a charge, and they're totally dead.
Sent from my PC36100 using XDA App
k2buckley said:
Do you have an extra battery to try out, or temporarily borrow from a friend? Are you sure your battery was charged up, and it didn't die? It sounds odd that it just did that out of the blue. I'd be suspicious of.a dead battery. They can die to the point that they will not take a charge, and they're totally dead.
Sent from my PC36100 using XDA App
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Click to collapse
That's true lol SBC kernels can spank battery quicker. Id try new battery if it's not it then Id swap it out at sprint.
I do not have another battery to test with, I will have to go to a sprint store to do that. I dont have the unit with me to test tonight, but I will take these suggestions home with me. Thanks guys. Lets hope I didn't brick my girlfriends two week old EVO. She loved the Cyanogenmod that I put on there.
slackerlack said:
I do not have another battery to test with, I will have to go to a sprint store to do that. I dont have the unit with me to test tonight, but I will take these suggestions home with me. Thanks guys. Lets hope I didn't brick my girlfriends two week old EVO. She loved the Cyanogenmod that I put on there.
Click to expand...
Click to collapse
So what kernel were u running?
Sent from my PC36100 using XDA App

rooted mt4g, powerbutton doesnt work.. under warranty?

My rooted mt4g's power button just stopped working. So i couldn't shut it off for some time. i would reboot by going to terminal emulator, su and reboot.
Today i rebooted my phone and it didnt reboot properly...was stuck on the black screen so i had no choice but to pull the battery out, so now i cant turn it back on.
I called tmobile and explain the problem and said its still under warranty so they will send me a replacement, i only have to pay for shipping.
my question is that since i cant turn on the phone to bring it back to original rom/unroot. Do u guys think there is going to be an issue when i return the phone to them rooted with cm7? i dont want to get charged however much they charge for returning phones that voilated the warranty thingy.
r0mmel said:
My rooted mt4g's power button just stopped working. So i couldn't shut it off for some time. i would reboot by going to terminal emulator, su and reboot.
Today i rebooted my phone and it didnt reboot properly...was stuck on the black screen so i had no choice but to pull the battery out, so now i cant turn it back on.
I called tmobile and explain the problem and said its still under warranty so they will send me a replacement, i only have to pay for shipping.
my question is that since i cant turn on the phone to bring it back to original rom/unroot. Do u guys think there is going to be an issue when i return the phone to them rooted with cm7? i dont want to get charged however much they charge for returning phones that voilated the warranty thingy.
Click to expand...
Click to collapse
Hmmm I see... Do phone's detect ADB while it's off? If so then that's you're only hope I'm assuming.
If all else fails then maybe you can just pop the phone in the microwave for a quick 3 seconds so that the phone wont boot at all. Now that's raking it to extreme of course.
Chances are that T-Mobile wont even check. But I guess its a risk. Because then it'd suck if T-Mobile did turn it on then find a custom ROM.
Sent from my HTC Glacier using xda premium
yea... adb doesnt detect a device thats turned off. hehe
microwave eh? ... maybe.. good idea though..
r0mmel said:
yea... adb doesnt detect a device thats turned off. hehe
microwave eh? ... maybe.. good idea though..
Click to expand...
Click to collapse
Lol yeah, that's an extreme answer but it would be very unfortunate if they decide to try and turn it on then find out it's been modded. I think they end up charging your account like 350 or whatever.
But IMO I honestly don't think they'll even go that far to check. But that's just my opinion lol. Either way, good luck man.
Pull out the battery.
Connect the USB charging cable.
Insert the battery.
Repeat several times until your phone turns on.
Might work.
tried it maybe like 4 times.. its what the tmobile tech support asked me to do.
Jack_R1 said:
Pull out the battery.
Connect the USB charging cable.
Insert the battery.
Repeat several times until your phone turns on.
Might work.
Click to expand...
Click to collapse
Seems to work for me - insert battery while it's plugged in, if it doesn't turn on, battery out, battery in.
As for a software reboot - download the app Easy Reboot.
For HBOOT, try holding down the volume down key while the charger is plugged in, and insert the battery as above.
Sent from my Nook Color!
weird i just tried the battery on and off... still didnt work, the charge light just goes on and off as well... i do have an aftermarket charger, and im using the wall charger not the usb to computer... if that makes any difference..
Yeah I was using the wall charger too, but the one that came with the phone. The very first battery insert (followed by a 5 second pause) started the phone up. Strange. I have ENG HBOOT and ClockworkMod 5.x installed if that makes a difference.
i dont have eng hboot because my phone is already unlocked by tmobile, i didnt see a need for it. i have the latest cwm and latest cm7...
cmstlist said:
Yeah I was using the wall charger too, but the one that came with the phone. The very first battery insert (followed by a 5 second pause) started the phone up. Strange. I have ENG HBOOT and ClockworkMod 5.x installed if that makes a difference.
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Click to collapse
Just on a whim - I don't suppose that running a RUU.exe will provide a way to force the phone to turn on? Doubtful but worth a try.

[Q] mt4g flashing LED no vibrate no screen

Hey guys, Im trying to fix this mt4g for a friend.. It wont boot, I cant get into hboot or recovery, all it does is flash the LED. I have read post saying its because I was unsuccessful at loading bootloader, however it doesn't vibrate like the others are saying. I left the battery out for a couple hours along with sd and sim, also tried charging through the night... I cannot figure this one out, also, the computer will not recognize any new hardware or drivers. Is this phone bricked beyond repair?
I put the battery on my battery charger and let the battery charge outside of the phone now when I put the battery in the phone and plug it in to the computer, the red LED comes on and stays on, along with a red glow on the trackpad... Anyone know what to do?
Blinking LED is either the battery is charging to at least one percent, or you didn't press the right button combo to boot into bootloader. Power + Volume Down is bootloader, Volume up will give you three vibrates and a flashing LED, where you will have to pull your battery.
Thanks, I cant get the phone to do anything... I plug it in with the battery in, without pushing any buttons and the LED comes on and the IR trackpad light comes on... It wont respond to anything, no drivers popup.. Is there anyway to recover a bricked mt4g? Im new to it, as I have an Evo and have never had anything like this occur with all the evos i've flashed and rooted... If someone knows anyway to fix this feel free to give input..
Thanks everyone!
ya .. mine is doing the samething.
I just try to turn it on and I get one vibrate ... nothing else
I hit down and power and I get one vibrate .. nothing else
I hit up and power I get 3 fast vibrates and a flashing orange led ... I try to plug the USB here and I get 3 fast beeps on the comp
I hit up and down vol and power I get 5 fast vibrates with a solid green led and noting else... usb again beeps 3 times on the comp
neither will recognize the usb and I have reinstalled the drivers .. and of course none will work with adb either.
I think we are screwed really ... but maybe someone knows something i dont on this here. Thanks for any help.
if you fix your phone. let me know
dragon_usa said:
if you fix your phone. let me know
Click to expand...
Click to collapse
ya .. no luck so far ..I have tried a lot .. different drivers .. HTC sync .. etc.
I have tried different button pushes .. usb ports .. wont work in adb .. nothing is doing anything.
all I hear thru my speakers when I plug it in is that damn the fast 3 beeps .. ike a "hell no go F yourself you arent connecting it"
and there isnt a lot of info online bout this .. other than some others have the same LED blinking and stuff .. I still dont know what the different LED modes mean.
so IM screwed .. BUT I am getting an LG G2X as an alternate exchange thru T-Mobile warranty though. goodbye mytouch 4G Hello to G2X AND Galaxy S II(bought) .. fun times!
I found a thread somewhere, not sure where but it said that if you cant get anything and the infra-red on the touch sensor is lit the phone is completely bricked!
Its not bricked. Somethign is wacky with the phone, mine has done it and thats why im trying to find out what the hell is going on. My phone acts like its completely dead. This post migt end up being really long.
Ok, i notices this, i used my phone as a wifi hot spot. Turned it off. Left my phone alone, i then put it on charge and went to sleep. Woke up looked at the battery, no color other than the lighting bolt. Unplugged it then went off. Pluged charger back in and orange led flashes. Tried to get into recovery nothing. Tried to power it on, nothing, tried the volume down and power, three vibrations. Ok then i decided to take out the battery in and out, didnt work, tried leaving the battery out for a few minutes, then put it back in, same. Took out memory card, sim card. Then plugged in the charger. Let it sit for awhile then it works. I notice if you dont use the orginal charger that may also be the problem. I dont have my orginal but i used a walmart charger and seems like a super charger and some how charged my battery enough to be booted up, i daily use a charger that i found with the same connection x-( , that could be the problem. I dunno what makes this happen but it happened to me at least three times. I kinda figure the battery or the emmc chip is involved, could be the hotspot, could be anything, but we dont have enough evidence to figure it out, ill try to post what my battery usage on here. I use cm7 and it only happens when i use it. I tried all other roms but no repeats. That was my story.
Sent from my GT-P7510 using xda premium
Sent from my GT-P7510 using xda premium
Strapt said:
ya .. mine is doing the samething.
I just try to turn it on and I get one vibrate ... nothing else
I hit down and power and I get one vibrate .. nothing else
I hit up and power I get 3 fast vibrates and a flashing orange led ... I try to plug the USB here and I get 3 fast beeps on the comp
I hit up and down vol and power I get 5 fast vibrates with a solid green led and noting else... usb again beeps 3 times on the comp
neither will recognize the usb and I have reinstalled the drivers .. and of course none will work with adb either.
I think we are screwed really ... but maybe someone knows something i dont on this here. Thanks for any help.
Click to expand...
Click to collapse
I have done all these as well, and still unable to get past the black screen, or acheive bootloader as well. I have even left the battery out for a couple of hours, and still no different. Going to try recharging the battery once more, and some other things.
As for adb it is of no help as of now. I keep getting an error saying no device found. Has anyone found a way past this yet, to try rebooting through adb?
*Edit*
After trying to replace files on the sdcard I was not able to get past this issue. Also spoke with tech support, and was not able to get anywhere with their help. After speaking with them, I have come to conclusion the is bricked. I still cannot figure out what caused the phone to do this I broke down and sending it out to be replaced. Thankfully I have the insurance so I don't have to pay anything for the replacement.
Apparently its not bricked cause I'm still using mine. Try a different charger probly a stronger one like walmarts. I think the battery has a fart and is messed up for a little when it doesn't have a good charge
Sent from my HTC Glacier using xda premium
tnt8902 said:
Apparently its not bricked cause I'm still using mine. Try a different charger probly a stronger one like walmarts. I think the battery has a fart and is messed up for a little when it doesn't have a good charge
Sent from my HTC Glacier using xda premium
Click to expand...
Click to collapse
I have done this, fully charged it twice, and no change for me. I am glad it worked out for you.
Its not bricked.
Download the stock rom, and put that .zip in the root of your SD card. Put it in, press Power + Volume DOWN and wait for the bootloader. Once it boots, it should recognize the .zip and ask if you want to update it, run the update and your phone will be at stock again. Then root again, install Clockwork, and hopefully you backed up your ROM. This won't effect S-OFF, but you will have to run VisionARY again to get root permissions to run clockwork.
Hope this Helps.
one more
I am too having this problem
just blink orange
can't access bootloader or any else....
I too had this problem not too long ago. My power button wouldn't work though... I just connected via USB to my computer with the battery out, put it back in while connected and it turned on. Maybe I'm just lucky but give it a try
Sent from my HTC Glacier using XDA

[Q] HELP!!! mytouch 4g went into comatose...

my phone just simply went useless after a drained battery more or less a week from now... it wasnt like that before until the most recent update from froyo to gingerbread that my phone just doesnt function or power up after connecting the charger... all it does now is.... if you press the power button itself, it vibrates 3 times then the LED blinks orange and thats it.... if you press power + vol. up, it vibrates 5 times and the LED lights up green. and when connected to my laptop with the orange LED blinking, it is recognized as a USB mass storage device. with the green LED on, it is recognized as "android phone'' - ''adb android interface."
i tried adb but always error no device found or list of devices attached empty/blank... can i still revive my phone???? help please......
Did you try power + volume down? That would get you into bootloader. When you are in there, connect your phone to the computer and download a stock gingerbread ROM and place it on your SD. Rename it to PD15IMG.zip Then the phone will recognize the name and update. Good luck. Thanks if I helped
did that alreaDy.... if i press power + vol. down, my phone just vibrates 5x and the LED lights up green while the screen remains black....
Did you put it on life support? lol jk.
If I helped, give thanks, if you please.
........Death before dishonor........
Team inferno
Leader
badboi409 said:
did that alreaDy.... if i press power + vol. down, my phone just vibrates 5x and the LED lights up green while the screen remains black....
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Click to collapse
Based on what you said, if device is plugged in that adb doesnt recognize it as well as not being able to boot into bootloader I would say that if you are still able to warranty the device with tmo that you better do it soon and let them know that the problem started right after you received the OTA GB update. They shouldnt take any issue if they beleive it may somehow have been caused by them.
Just my 2cp
eqjunkie829 said:
Based on what you said, if device is plugged in that adb doesnt recognize it as well as not being able to boot into bootloader I would say that if you are still able to warranty the device with tmo that you better do it soon and let them know that the problem started right after you received the OTA GB update. They shouldnt take any issue if they beleive it may somehow have been caused by them.
Just my 2cp
Click to expand...
Click to collapse
I agree.
Here are some other options to try. Use the charger and cable that came with the phone and fully charge your battery (if charged already let it die and recharge). Remove battery for about ten minutes and then retry to boot up. If none of this works then you are SOL. Just take it back to tmo and tell them this occurred after the update like eqjunkie has said.
badboi409 said:
my phone just simply went useless after a drained battery more or less a week from now...
Click to expand...
Click to collapse
You said your phone's battery was drained to zero for a week, and after that the device won't start? Therefore it might be a battery related problem. Could you try replacing it with another one? There's a lot of them on the market, and they cost not that much.
Btw Mt4G uses the same battery type as HTC Thunderbolt.

[Q] MT4g Not Booting

My MyTouch 4G powered off one day and won't power on anymore. I've tried pressing the volume down and powering up at the same time, but no response from that. I've checked and made sure that the buttons are fully functional. When I plug the phone in to charge it or to connect it to the computer, the back, Flash LED lights up. Help please?
I've tried looking for other posts and seeing if anyone has had problems like I'm having and there seems to be no one else. Thats why I'm making this post. Anyone know how I might be able to fix this?
The phone was running the stock MT4G OS. I tried establishing adb connection but nothing happened.
Thank You!
Your power button might be dead.
Or you have a brick
Sent from my HTC Glacier using XDA
So, the phone's dead now? There's nothing I can do about it?
Connect to charger, then put the battery in.
Try several time.
If it's power button failure - this might bring it to life.
If not - there's nothing you can do, give it to someone to fix.
Jack_R1 said:
Connect to charger, then put the battery in.
Try several time.
If it's power button failure - this might bring it to life.
If not - there's nothing you can do, give it to someone to fix.
Click to expand...
Click to collapse
very curious to know if this worked...

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