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Hi everybody
Many times, after powering on my HTC, I get this message : " There was a problem with device.exe".
Since then, the device is blocked
At this point, the only way to unblock it is with a soft reset.
Any idea to solve this problem ?
Thanks
Hopefully this is a software related bug. What applications have you installed, maybe it is some kind of incompatibility. Did you already did a hard-reset?
Otherwise you should try to flash a cooked rom, or at least the latest official rom.
i get this problem sometimes as well but only after ive used coreplayer 1.2.5
It could be, I have Core Player 1.2.5 installed too.
I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.
i had the self same problem.. but i dunno where it came from. it happened a few hours after i bought it, i barely had any apps on there...
i just disabled the error message ^^ phone works fine though...
SingaporeAirlines said:
I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.
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Click to collapse
exactly same here
makavelianz said:
exactly same here
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i ALSO HAVE THE SAME PROBLEM
I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !
ahmadddd said:
I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !
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I have gyrator installed,that's true... but I always close it(it is shutdowned) every time,so I think it cannot influence other active programs...so these errors should have other causes
help for me
i had the problem too. When i made a hardreset after the configuration of the device, the phone will configure the data connection. At this point i cancelled and configured the data connection myself.
At this point the problem with device.exe was gone.
Data connection / device.exe issue
Hi, a while abck i had some problems with services.exe crashing frequently. Even after a hard reset the problem persisted and there was nothing i could do to resolve it. However over time the error stopped occuring.
Now I am having a different issue. A few days ago i started to get a problem with my data connection, it would show as being active and connected but it would not send or receive any data at all. Tried this using Opera and google maps wouldnt download anything. The rpoblem would be disappear after a soft reset but then after the phone went to sleep and awoke it would re-appear.
Now i have started to get frequent device.exe crashes and after this happens my data connection stops working alltogether until i soft reset. But then the program will crash a variable amount of time later. I have not installed anything recently since this started happening. There doesn't seem to be any pattern to the crashes like I have read about on other threads, it has happened while watching the youtube app, browsing the web or simply waking up the phone and having the error report waiting for me.
Does anyone have any ideas or suggestions from what I have described? I am a bit unwilling to Hard Reset as this did nothing for my previous errors and having read other articles on device.exe errors this did not help others.
Thanks for any help!
device.exe
Same thing for me. Sometimes the data icon appear grayed. When activesync try to connect, device.exe crashed.
The only solution I found is to install addintimer and program task \windows\replog.exe /remote/all/h
Not very elegant but it works. Bug appeared after I updated ROM with official HTC Rom
MOD EDIT
I've merged 2 threads as both on same topic
After doing more reading i found that people on other winmo devices were getting this error on wakeup due to a problem with GPS.
After racking my brains thinking what could cause it i remembered i had lattitude on google maps. Since i've disabled this *touch wood* i've had no more crashes.
spoke to soon. device lasted 2 days instead of a few hours though.. progress at least :/
Same prob here....
Cant turn on wifi, bluetooth and cant connect via usb. Soft and hardreseted also flashed with its preinstalled orange firmware(ofcourse done with sd flashing). Same problems all time.
Is it hardware or software related???
BR
i have same problem but it appeared after hard reset and with out any installs
so i performed another hard rest till now its fine
Everytime error device.exe..
Every connection to pc it shows device.exe error.
I think its hardware
Do anybody help me? After changing old Manila theme I restore again the old one but the problem is 1. The volume icon disapeared when tap the left side volume heardware button . 2. the core plaryer 1.3.2 ver running without sound. How could I can solve this p[roblem?
Hello everyone, I've got an interesting problem that I want the experts here at XDA to help me troubleshoot. Feel free to ask questions as I know there's probably a million variables at this point with stuff installed, uninstalled, gps, root, task killers, etc.
alrighty with that said, I did the e-wrecked gps fix (changing the operation mode and server location+port). That seems to work great in terms of time to lock on my position as well as improved accuracy. Over the next couple of days I noticed some really choppy and lengthy phone start ups after the fix.
Eventually it got to (and currently is at) a point where it kept rebooting the phone, or at least touchwiz. It would load up, scan media, search for the network, do all the start up stuff, then lock up, and turn the screen off. Hitting the lock button/power button does nothing while it resets itself. Then it resets to the lock screen, the screen lights up and it goes into "searching" for the tmo network while doing the storage preparations, and other boot up stuff. It does not restart from cold (with the vibrant, tmo, and galaxy animations, only the lock screen and OS boot process)
Anyone else got any funky restarts going on, for whatever reason? I basically want to start seeing what would trigger this behavior. I started uninstalling stuff one by one trying to figure out why its doing that but sometimes it boots up fine, sometimes it boots but doesn't ever find tmo's network, and sometimes it just does the above.
Observations:
1. It will always boot up fine if the SIM card is out.
2. The last time it did it was today while I was at work, listening to music while the phone was charging. Im noticing that the phone gets pretty hot while charging and really hot if you're using while its charging (getting apps, surfing the web, playing games, etc)
So any thoughts from the tech gurus here? anyone have similar behavior in the past on other phones? is the heat affecting the sim card negatively? I can (and have) put my simcard back in my treo 680 backup phone with no issues whatsoever.
New observation, it consistently does the reset process as soon as the "Adjust Time and Date" as it registers/syncs with the network.
UPDATE: so, i did some research, ended up at the setCPU thread and saw that when set to OnDemand some people's phones experienced similar tendencies. Problem is, mine was already set to auto-detect and "Conservative". I un-checked start at boot, and tried again. Same problem. I uninstalled setCPU completely and my phone appears to be back to normal.
I'll update again if anything changes.
so one of the things that i removed during my troubleshooting was my corporate exchange account. When i added it back. it did its initial sync fine and gave me my calendar and contacts. I then rebooted and the problem came back.
I removed the account and rebooted. it went through two cycles of the restarts and on the third one, it worked. I left it alone after that.
I then was showing my friend some things (browser differences) and had 3 browsers open. It froze as i went to close Dolphin HD. Rebooted and now its back to the cycle.
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
my phone resets itself also as described above, but not really doing anything in particular. i dont have a whole lot of apps installed. i even was using google maps the other day and after it started up the screen went black and the device was unresponsive until the screen came back and it said searching and the media scanner was running.
well first off thanks for responding lol. i thought i was by myself out here.
secondly, i found that if i leave it alone and let it go through its cycle, it does eventually boot up ok (this is recently, before, it was endless). i havent restarted my phone (im afraid to lol) since it did it on its own yesterday (showing my friend the browsers).
since yesterday, i've used it for navigation (motonav), serveral installs, downloaded podcasts, rss feeds, etc and its been ok (even while charging and wifi on). again, havent actually restarted it since yesterday because its actually functioning for once.
Lastly, i unchecked the auto update time and date from network in the settings just to see if that makes a difference because based on previous expereience that is the point where it freezes and resets. Thanks for chiming in and let me know if there's any other advice you have
I'd suggest a reset as mentioned above.
Been checking out this site for awhile but this is my first time posting, today my phone started to have this problem and it just bootloops touchwiz if i have a simcard in the phone.
It works fine without a simcard but my problem is it will not let me turn of auto update of time and date, i have tried disabling this setting and it just enables itself again. I have also noticed that if I started messing around with time and date settings even without a sim touchwiz reloads once. I guess im gonna give a reset a go.
martin0641 said:
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
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heygrl said:
I'd suggest a reset as mentioned above.
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sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
jblade1000 said:
sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
Click to expand...
Click to collapse
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
Smae problem, its setcpu!
SetCPU with any settings will do this.
It needs an update, the auto detect some how loses and
will set the cpu to 19mhz max and min.
This is too slow to process. I rebooted and pressed settings and uninstalled it
while I could. Seems to behave once out of touchwiz.
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
It's not the maps update because my phone works fine with it.
It was hero of sparta a gameloft game from there web market funny thing is its suppose to work on the vibrant while dungeon hunter which works fine would only give nexus as a check out option. Anyway im going to try to get a refund tomorrow.
I get the same touchwiz reboot but for me it has only ever happened while using google maps. I do not use set cpu, but I have applied the gps fix. It is more than a little annoying. I have done a system wipe but the problem persists.
Sent from my SGH-T959 using XDA App
yes, if you have setcpu, uninstall it - its buggy with the galaxys
- sometimes you can't wake your phone (if you set a screen off profile), forcing you to do a battery pull
- constant launcher restarts
Judgement5 said:
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
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and this is why i started the thread, to make sure i wasnt all alone. i have everything you have installed as well, but it was doing it before i picked up hero of sparta (and nova, and asphalt 5, man those guys make some good phone game lol).
anyways i just installed barnacle wifi tether yesterday so thats not it either (at least for me). That leaves the google stuff, out of the apps in your list, all of which were installed when i first got the problem, and are still on there after I've removed setCPU
heygrl said:
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
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Click to collapse
ok so, contacts, text messages, etc stay? Meaning if i do a factory reset, root stays, and all app stuff can be taken care of by, say, AppBrain since it has a running list of everything installed and knows where to get it to install it again? I apprecicate the advice, but this would still be a last resort sort of thing. my phone has worked fine for the past few days but I also havent restarted it yet either
just a quick update, my phone still does this if i reboot my phone (which is never now that i got my 32gb sd card), but for the first time ever hero of sparta caused it to happen while the phone is on. I uninstalled it so we'll see.
Hello, my sgs often disables the touch screen while typing or simply using the phone. For instance, while you are typing a sms a whole part of the soft keyboard gets unclickable, sometimes the whole screen is unclickable. This happens on every application, every rom I tried. To fix this (for a couple of seconds) I need to push the power btn to make it sleep and then wake up again, and the touch software magically wakes up as well.
Sometimes it works well for days. Sometimes a poltergeist clicks randomly wherever in the screen, and you got to battle to quickly exit every application is starting or configuration being changed by random clicks.
While at first sight this may look like a hardware fail, this can't be because just sleeping it and waking it up solves temporarily the problem. Furthermore, happens that works very nice and smooth for days and days.
Anyone else faced and perhaps solved this issue? Maybe another keyboard program? some kind of replacement? I tried one click lag fix (rooted) but looks to me it has nothing to do with that (in fact does not solve it)
Thanks for any support, this is really the best phone in the market now and it's a pity to have this kinda virus-like behaviour.
hmm not me. normally a re-flash will solve all problems.
like, you reformat your SD cards (both internal and external (if any)), flash (with re-partition ticked). after booting up, reformat SD cards again. go recovery menu and wipe data/factory reset and cache.
lol that should solve everything since you're at the default of defaults?
reccomend you not to restore apps/settings via anything. start everything afresh.
that's just me.
with original firmware (unbranded 2.1 from mediaworld - mediamarkt) I only got stuck lotsa times, with JP3 and now with JP2 I get less often stuck but got this random clicks... more often when the battery is low. For instance when the phone is totally dained and I plug and poweron, it's ghost haunted! Need an exorcist Happens randomly, then you leave it for an hour in your pocket and will behave flawlessly for dozen of hours. Don't have a clue.
P.S. formatting internal sd card won't erase everything, including OS? Or just os-settings?
formatting your sd cards will just delete whatever documents you've put onto your device. system stuff are intact.
ruspa said:
For instance when the phone is totally dained and I plug and poweron, it's ghost haunted! Need an exorcist
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May I conclude that the problem is worse when you use your phone while charging it? If so, maybe your phone is haunted by a cousin of the famous shaky screen (while on charger) ghost. See this thread.
Good luck with finding the GhostBusters for this one
I've noticed that the touch screen is less responsive when plugged into a charger. Maybe because of the electrical current running through the phone.
But your situation just seems like lag to me. Next time it happens, open up the task manager and check how much free ram you have. A solution to lag would be to use a lag fix and install AutoKiller. You'll need root for both though.
I'm asking since I complained about this issue to HTC customer service and they recommended a factory reset due to a possibility that the Gingerbread update had created a conflict with the previously installed firmware.
Either that or possibly a defective main board - which would require me to send my DZ in for repair (Oh, the horror of being stuck with my emergency phone, a Nokia 6300, for three weeks!). And that would probably not fix anything except if they gave me a new phone right away.
The former option might be worth a try even though it sounded like complete horse crap but I just wanted to make sure before having to re-install avery app and set up my homescreen all over again.
The issue is killing me! So far I've had two random reboots today, both of which happened with the screen off and no apps open. It has also happened a few times while playing Angry Birds Rio and in the middle of a phone conversation - the latter being the most annoying.
I have same problem. Reboots and homescreen restarts. I red that fa reset not working on homescreen restarts on another forum.
Sent from my HTC Vision using Tapatalk
I did a factory reset after updating to 2.3 yesterday i havent noticed any problems yet but its been less than 12 hours since i set my phone and all my apps back up. Prior to doing the factory reset i noticed some minor interface errors including one homescreen reset but no actual phone reboots. Must say the look of the new sense including the quick settings in the pull down bar was well worth it
Sent from my Desire Z
So factory reset is the best way to fix bugs, i see that factory reset can solve all of its. Good news
Thanks for your feedback, guys!
I think I'll do a reset tonight if I can find the time.
Will report back if this fixes the issue
Sent from my HTC Vision using XDA App
Same problems here, from time to time I hear the HTC boot sound, meaning it's been restarting by itself. At least once a day. Also I often get the Sense iterface re-loading after I use some apps. All of this happened after I updated to 2.3.3, before that it ran flawless for more than 8 months.
I'll factory reset these days, but I really hate backing up, installing and configurig everything again.
Me too. Stock 2.2 to stock 2.3 unlocked. I was so annoyed that I uninstalled all the programs that kick in at start up (like British Airway's app, Continental, Sky News & so on & my phone now works like it did before, no restarts, no freezing, nor Sense restarts (unless I'm installing a lot or uninstalling a lot of programs)...
Sense restarts as there's low RAM in the device right? And when it's super low, it restarts the whole phone?
darthmelk said:
Same problems here, from time to time I hear the HTC boot sound, meaning it's been restarting by itself. At least once a day. Also I often get the Sense iterface re-loading after I use some apps. All of this happened after I updated to 2.3.3, before that it ran flawless for more than 8 months.
I'll factory reset these days, but I really hate backing up, installing and configurig everything again.
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Been getting the same on DZ update when it came out for Europe. And it literally made me switch do CM7. My line of thought was if I was going to do factory reset I could as well switch to platform which will give me more up-to-date Android on updates...
Ok, so I went through the tedious process of doing a factory reset and setting my phone up all over again.
This was on Saturday and I've had no random reboots so far. What I did have today, though, was my phone suddenly being dead until I removed the battery, put it back in and turned the phone on again. This has happened many times before with 2.2.1 and is a known issue but this is the first time it happened after upgrading to 2.3.3 - hopefully also the last.
Sense is still restarting constantly
Sent from my HTC Vision using XDA App
The same for me. Some of the problems are gone after the factory reset, but Sense keeps reloading after I install/update apps in Market or after using some apps. It never did that in 2.2.
Dead phone issue happened again just before *sigh*
Sent from my HTC Vision using XDA App
A little update:
The factory reset seems to have actually fixed brightness setting itself on max even though Sense often restarts.
Sent from my HTC Vision using XDA App
My VS980 for the third time now randomly started lagging and hanging. By that I mean the main watch on accuweather hangs, sending text messages and downloading hangs, and just switching through home screens and app list the screen freezes and then unfreezes. Apps barely boot and social, calendar widgets do not update, and typing freezes after every word for about 3 seconds. Restart and safe mode do not fix this problem. The previous 2 times I did a hard reset but it seems to only fix the issue for about 5-7 days, but those are annoying, so is there any other solutions or anyone aware of this such type problem?
Is there some certain program you keep re-installing that could be causing issues? Have you tried any custom roms?
madasalizard said:
Is there some certain program you keep re-installing that could be causing issues? Have you tried any custom roms?
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Definitely sounds like a rogue program running in the background. My advice is for you to do a hard reset, then install apps one at a time (run it, of course), and find out which program is causing an issue. An alternative is that you google each app to see if others using the same apps have issues.
I got this phone recently from insurance, could it be something in Kernel issue or something else? I did another hard reset, I'll look out for any apps, but it happened randomly without any downloads or installs. I have no custom roms, and I only have news apps and 3 games from EA.
Question - Could this possibly be spawned by originally having rooting problems? The phone was sort of frozen on my first root attempt for some unknown reasons, the command box suddenly froze and the android icon was frozen, I had to restart my phone and attempt root again even though the previous root attempt started and was cut off, and the first time the lag issue happened was the next day. Do you think I should try un-rooting and re-rooting my phone? Or is that irrelevant.
Past oomberr
Are you running any custom roms, kernel, mods? Recovery installed?
Possibly a modem problem
I had this problem on my G2, and changing my modem seemed to fix it. I was using EUR KK modem even though I'm in the Middle East. Try changing to your region specific modem and then it can fix it, a dalvik/normal cache wipe can help. If all fails then try wiping, or switching roms.