To my dismay, tonight I noticed that my screen has a dim spot under the glass that when viewed dead on is dim but when viewed at a side angle is brighter than the surrrounding pixels. It doesn't appear to be dust and it reminds me a little when my BB Storm got moisture under the screen because it had dim and bright spots although in that case they were dim with bright edges. Is this something that Asus will accept as an RMA? Is there a different solution?
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Why not just ask Asus.
I can do that. I was just wondering if this was a flaw seen before. It's very small, think bigger than stuck pixels. Maybe the size of grain of sand. What I did odd is that when viewed dead on, it's grey but as I tilt the tablet to the side, the flaw becomes bright. I only noticed it when I tilted my screen because it became obvious. Then I looked dead on and what looked like a dust smudge was apparent.
Guess I'll be requesting an RMA after my upcoming vacation.
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Just noticed my screen has a little black dot. When the screen is off I can see it so its not a stuck pixel. Too big anyway for that. Its noticeable on white screens and internet. Do you think Samsung will allow a return for this 1 spec of dust. Its annoying as hell
Is it possible to move or to the corner or vacuum it out i wonder?
Anyone else got dust under the screen? Check in sunlight with the screen off and you might be surprised.
P.S I'm trying to take a photo of it but need a super macro lens. Other than this happy with my White i9500.
Hendrickson said:
Just noticed my screen has a little black dot. When the screen is off I can see it so its not a stuck pixel. Too big anyway for that. Its noticeable on white screens and internet. Do you think Samsung will allow a return for this 1 spec of dust. Its annoying as hell
Is it possible to move or to the corner or vacuum it out i wonder?
Anyone else got dust under the screen? Check in sunlight with the screen off and you might be surprised.
P.S I'm trying to take a photo of it but need a super macro lens. Other than this happy with my White i9500.
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You should definitely return it if it has dust under the screen. That's much worse than even a dead pixel.
Toss3 said:
You should definitely return it if it has dust under the screen. That's much worse than even a dead pixel.
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Damn Problem is I order this from USA and I live in Spain.. Going to have to live with it I guess. Poor quality control on Samsungs behalf.
Just notice it today after change of screen protector. Previous screen protector no such issue.
Look at the left gap.
Thanks.
You really couldn't take a better picture?
ozaghloul said:
You really couldn't take a better picture?
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I uploaded new pics taken from ipad.
When i open a black color app. I dont see the green or red light at the gap. Screen protector doesnt cover that gap line too. But it did cover the right part. Where there no light bleeding.
:crying:
There seems to be a problem with your screen. I don't think it has anything to do with the gap. Looks like you have an entire column of dead pixels. The gap (if you have it) is about 4mm away from the edge of the screen, so if you did have light bleeding due to the gap it would be away from the edge of the visible screen.
I run the test. No dead pixel. Could it be effect from glass protector?
You can't have backlight bleed on an AMOLED display. There is no backlight.
I'm I the only one noticing there are some pretty obvious light bleed going on if looking at the phone from the side? I never had any edge device before, so I'm not sure if this is normal. I don't really notice it at all if I'm looking at the phone straight, only when I'm actually looking at its edge. The effect is even from the left and right side.
Sorry for the crappy pic, I already returned my JOD note 5 to Tmobile, so I had to dig out a real old LG optimus F6 with its crappy 5MP camera... reminds me of how much smart phone camera have came along..
This is my first EDGE as well, but it looks normal to me. The edges the light has to be pointed upwards and with the glass being curved it cause more light to refract and build up so it looks "worse" than it really is(At least that's how I saw it).
I'd guess that due to the curved glass, the glass would refract the light causing it to look like this.
Afaik an amoled display can't actually leak light since every pixel is actually the light rather than an LCD where it uses a backlight. Instead as others have pointed out, you are just seeing the refraction caused by the curved glass and the way it bends the light being emitted.
Ahh physics gotta love it ?
This is not a bleed
Because the panle is on the edge and you looking at it from the side so tge light will be direct .
Xileforce said:
Afaik an amoled display can't actually leak light since every pixel is actually the light rather than an LCD where it uses a backlight. Instead as others have pointed out, you are just seeing the refraction caused by the curved glass and the way it bends the light being emitted.
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great point. I forgot all about that.
Yup that's normal. All previous edges had the same.
Xileforce said:
Afaik an amoled display can't actually leak light since every pixel is actually the light rather than an LCD where it uses a backlight. Instead as others have pointed out, you are just seeing the refraction caused by the curved glass and the way it bends the light being emitted.
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Makes sense.
Now feeling a lot better after im sure phone is not defective
OK guys have any of you got light coming from between the screen an the metal frame ?
Negative I do not.
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Tidbits said:
Negative I do not.
Sent from my SM-G935T using Tapatalk
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I must be really unlucky I'm now on my 3rd handset and all 3 have had same issue. I have got to the point where fed up with it now. Just not gonna be swimming with it.
marcgear said:
OK guys have any of you got light coming from between the screen an the metal frame ?
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I notices this the other day especially on bright white screens the edges between glass/aluminum frame bleed light thru. I have this on my wifes S7 edge as well as mine.
jc83 said:
I notices this the other day especially on bright white screens the edges between glass/aluminum frame bleed light thru. I have this on my wifes S7 edge as well as mine.
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OK cheers good to know it's not just mine. Seems a bit odd how water resistant phone would allow light out in such a way if light can get out surley water can get in.
marcgear said:
OK cheers good to know it's not just mine. Seems a bit odd how water resistant phone would allow light out in such a way if light can get out surley water can get in.
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If I had to guess, this is most likely not light leaking through the crack, but rather just some light thats being manipulated by the curved glass and reflected onto the metal where it meets the glass. At least that's my best theory.
Xileforce said:
If I had to guess, this is most likely not light leaking through the crack, but rather just some light thats being manipulated by the curved glass and reflected onto the metal where it meets the glass. At least that's my best theory.
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I wish that was the case my friend. I first thought that so I taped the sides of the screen to block the light and still comes beaming through both sides.
If light is bleeding thru the cracks does that necessarily mean its not water proof anymore? If so we have a big problem as both mine and my wifes phone has this issue. Although we aren't dipping our phones in water or going to test it out, its nice to know that they are indeed waterproof.
Take a photo. I'd like to see it.
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marcgear said:
I wish that was the case my friend. I first thought that so I taped the sides of the screen to block the light and still comes beaming through both sides.
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Well what im referring to wshouldnt be affected by tape. I mean the light essentially uses the glass like fiber optic and shines out onto the top of the metal.
Taping it off wouldn't effect this since the light we would be seeing is essentially in the glass still.
Tidbits said:
Take a photo. I'd like to see it.
Sent from my SM-G935T using Tapatalk
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Just go to a white background on max brightness and hold the phone flat and look at where the glass meets the metal at like a 45 degree angle from above. You should be able to see it sort of lit up.
Xileforce said:
Well what im referring to wshouldnt be affected by tape. I mean the light essentially uses the glass like fiber optic and shines out onto the top of the metal.
Taping it off wouldn't effect this since the light we would be seeing is essentially in the glass still.
Just go to a white background on max brightness and hold the phone flat and look at where the glass meets the metal at like a 45 degree angle from above. You should be able to see it sort of lit up.
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That's light passing through the glass and not any type of gap. Taping off areas isn't going to affect the light reflecting through the glass.
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Hi @ all,
I noticed quite a lot of micro scratches on my phone's display. They are not clearly visible, it depends how the light is shining against the display and on the angle. But I am really disappointed with gorilla glass 5. I own the phone for about 2 and a half months now... I use a case/bumper but no screen protective film but I treat my phone very carefully and it always goes into my pocket without any other things, just the phone. I did the same thing with my older S2, S5 and S7 and never got any scratches.
Is it normal for gorilla glass 5 to scratch so easily? I talked with my vendor and he would swap it for another unit using the warranty. But here comes my question: is the display with the red tint still an issue on new units? Could I risk getting a faulty reddish display? Because then I'd rather stick with my micro scratches and live with it.
Thanks a lot.
Yes, you will probably get a reddish display.
No, it is not faulty, it's just how it is.
thenessus said:
Yes, you will probably get a reddish display.
No, it is not faulty, it's just how it is.
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I ask this because my display has a good white tone and luckily no reddish tint at all. Is the reddish display still an issue with actual units?
Duskfall89 said:
I ask this because my display has a good white tone and luckily no reddish tint at all. Is the reddish display still an issue with actual units?
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Are you using adaptive display ?
Most displays will show reddish on other modes but white on adaptive.
thenessus said:
Are you using adaptive display ?
Most displays will show reddish on other modes but white on adaptive.
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Yes I am using adaptive display but I had previus units which I returned for reddish display even in adaptive display mode. My actual display is fine, despite some micro scratches... don't know if I should bother returning it again and risking to get a reddish display... don't know if it's worth the risk or just stick with the barely visibile micro scratches. What would you do in my situation?
Scratches are normal. Gorilla Glass 5 traded some surface hardness for more resistance to shattering. Basically, the harder the display the easier it brakes but doesn't scratch so much.
So gg4 was more scratch resistant than gg5. But I'd take a scratches but not broken screen over the other way round...
domsch1988 said:
Scratches are normal. Gorilla Glass 5 traded some surface hardness for more resistance to shattering. Basically, the harder the display the easier it brakes but doesn't scratch so much.
So gg4 was more scratch resistant than gg5. But I'd take a scratches but not broken screen over the other way round...
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Thanks for the info To be honest, I really don't know what is worse, having a naked display with some barely visible scratches or "ruin" such a great display with a screen protector. :laugh: I hate screen protective films, these displays are just too awesome and should be enjoyed naked without having the fear of scratching them... I ordered a screen protective film but I don't know yet if I will go through the hassle of putting it on, it just doesn't feel right for me.
Duskfall89 said:
Hi @ all,
I noticed quite a lot of micro scratches on my phone's display. They are not clearly visible, it depends how the light is shining against the display and on the angle. But I am really disappointed with gorilla glass 5. I own the phone for about 2 and a half months now... I use a case/bumper but no screen protective film but I treat my phone very carefully and it always goes into my pocket without any other things, just the phone. I did the same thing with my older S2, S5 and S7 and never got any scratches.
Is it normal for gorilla glass 5 to scratch so easily? I talked with my vendor and he would swap it for another unit using the warranty. But here comes my question: is the display with the red tint still an issue on new units? Could I risk getting a faulty reddish display? Because then I'd rather stick with my micro scratches and live with it.
Thanks a lot.
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i just got my s8 and now ur making me worried, how bad are the scratches really? like bothersome ones you can see when using the device easily? or little scuff/rub marks
kofman13 said:
i just got my s8 and now ur making me worried, how bad are the scratches really? like bothersome ones you can see when using the device easily? or little scuff/rub marks
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I first noticed them in a shop which had very bright and glaring room light. I was looking at my phone while the light was shining directly on the display. It was a coincidence more or less, who knows how long they have been there without me noticing them. In everyday use they are barely to not noticeable at all. Depending on the angle you only notice them with direct sunlight or halogen lamps pointing on the screen while the screen is off. Still, for this price the glass is a disappointment.
Hello everybody,
I just notice today that my screen has brighter frame all over the edges. It is not very noticeable, i can even say that it is faint, but it is there. And it it constant all over the edges so is not light bleed ( i know what light bleed is, i had many devices with light bleed) . It is more noticeable on white or light grey background . I think it is the glue that keep the digitizer and display togheter.
The phone is 1 year old.
It is a common issue or is just mine? Ca you take a look at yours a little with a little attetion please?
Best regards.
I attached a edited photo that replicate the issue.
No replies?
You sure it's not your screen protector not sticking on the sides perfectly? The 2.5D glass leaves a "halo" effect when you put a screen protector on.
No , it is not the screen protector , i'm 100% sure.